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Tag: Hiring Tips

  • 7 Interview Questions to Build a Positive Work Culture | Entrepreneur

    7 Interview Questions to Build a Positive Work Culture | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Creating a positive culture is more than putting a ping-pong table in the break room or free snacks.

    It’s also about hiring positive, motivated employees who share your company’s values and are committed to making a difference.

    It’s always good to remember, while the look of your office shows how much you care, the people that are in that building make your company what it is.

    That is where the interview process and the questions come in:

    1. Who is your favorite person that you have ever worked with or for?

    You’ll have a couple of answers: One person will say this person was their favorite because they were best friends, they can talk about anything and would always laugh. That shows me that this person’s number one focus is not growth — meaning head down and getting to work.

    An answer like, “My first boss was so strict, and at first, I hated him. Two years in, I realized I learned so much and he helped me be so much better in my job and as a professional.”

    That person gets that if they sew in hard work they are going to reap success. If someone gives them critical feedback, it will help them grow.

    I want that person.

    Related: 3 Interview Questions To Help You Hire The Right People

    2. Who is your least favorite?

    I don’t care about the least favorite person, I care WHY. This shows me what kind of management style the candidate doesn’t work well with.

    Say the reason was that they brought their boss this idea they worked on for weeks, and all their boss said was “thank you,” but they think they didn’t respect their opinions.

    It is likely their boss respects their opinions, even on an average level.

    This shows they are probably wearing a lens that makes them think people generally disrespect their opinions. So, if I hire them, I have to fight with this person’s ghosts and do extra to make them know I respected their idea.

    3. Where do you get your moral code or compass from?

    The way people ground themselves is mercurial.

    When someone says they are their own moral compass, they have no concrete thing they ground themselves in and will get blown in the wind.

    You want the source to be really good — a parental figure, a historical figure, an institution, etc.

    This way you know they hold themselves to a standard and you don’t have to manage their moralities.

    4. If you get to the end of your life and look back at the time between now and then, what will make you say, “I did it!”?

    I want to see if their desires line up with the company — their desires beyond personal goals, what they want to accomplish and where they see themselves in five years.

    It helps me know that we are aligned and a qualified organization for what they want to do and achieve.

    If it makes sense, then they will see your company as a bridge to help get to their goals.

    This is the most integrity-focused and integrous part of the vetting process, too, because you can also see if the company is a good fit for the individual.

    Related: 3 Ways to Establish a Positive Company Culture

    5. Name everything you can do with a brick.

    This is the best test — those with a higher IQ would, on average, be able to give 12 or more creative answers in five minutes. If they give less than six in five minutes, then it is indicative of lower fluid IQ and less creativity, and it also indicates that they will struggle to come up with solutions to complex, nuanced problems.

    This test does not tell everything about IQ or anything like that, but you do get an inkling.

    For example, a marketer will give more creative, longer, paragraph-style answers as opposed to an operator who would give a lot of answers, but brief two-word ones.

    Someone with creative answers would not be able to follow set patterns, as opposed to the operator’s logical answers.

    6. If you were going to give a training on __, what would the outline be?

    I prefer this question over asking questions like, “How much experience do you have in ___?” or “How good are you at ___?”

    You don’t want their opinion on their knowledge, and you don’t want them to tell you what they’re good at. You want them to display knowledge.

    By asking the candidate to teach you about the position they are applying for, you will be able to see how teachable they are, where they got their knowledge from and how much they know.

    You want to also know if they know more than you. You never know what you might be able to learn.

    7. What is something that you have learned about __ that most people in the industry don’t know?

    I want to know, again, where on their timeline of learning they are. There are three levels to this:

    1. The formative level: Where you accept what anybody tells you about anything.

    2. The medium level: “Oh! I have learned something on my own, and I now have my own rules.”

    3. The final level: Where you are judging and where it can be dangerous to a degree. You take everything from the first two and apply it further.

    You are asking for them to demonstrate if they are at that third level and if they are at that level of fidelity in their knowledge.

    Related: 11 Crucial Interview Questions to Ensure a Culture Fit

    To promote a positive culture, you want to know how much your candidates care about the role and the company.

    For example, a candidate coming to an interview in a suit, a notebook and their resume — even though the company is very casual — shows they care about you, the role and the company.

    It’s more than giving water and comfy chairs. It’s also about creating a work environment that fosters collaboration, innovation and growth. This starts with the people — people make the company, not the other way around.

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    Josiah Grimes

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  • Top 10 Countries for Hiring Offshore Talent | Entrepreneur

    Top 10 Countries for Hiring Offshore Talent | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In an increasingly interconnected global economy, the recruitment of top-tier talent is no longer constrained by geographical boundaries. Many of the world’s largest corporations routinely leverage international labor markets to source both local and remote employees.

    A truly worldwide business can benefit from globalizing nearly every facet of its operations, including HR, sales, marketing and development. Whether seeking a robust local talent pool for a new international subsidiary or a remote team for a global office, hiring globally opens a world of options: a larger, more diverse labor pool, combined with the efficiencies of remote work.

    Professional employer organizations (PEOs) can prove valuable partners for overseas expansion, guiding companies every step of the way in bringing on the right talent to match growth needs, regardless of location.

    And these days, that talent is coming nearly from every corner of the world. Based on conversations with our clients, there are three common crucial organizational functions that companies prioritize when sourcing globally.

    Related: Recruiters Are Struggling To Meet Unprecedented Demand. Can Tapping Global Talent Be the Answer?

    Technology professionals

    In a time when your competitors are modernizing their tech stack and investing in talent to support growth, hiring strategically is paramount to success. Sure, you can tap into the local talent pool at home, but you might be overlooking some of the world’s best techies elsewhere around the globe.

    For instance, according to a HackerRank competition, China was found to have the most talented programmers around the globe. Chinese developers routinely excel at programming and data structures challenges and are prime candidates for companies on the lookout for the best tech talent.

    Countries like Russia, Poland, Hungary, Czech Republic, Japan and Taiwan also featured in the top 10 according to their performance across several HackerRank challenges. Besides the top performers, Singapore, Hong Kong and South Korea can also be considered when scouting for top-tier international developers.

    In addition to these countries, businesses are also tapping into technical talent hubs like India and the Philippines which are widely recognized for their IT talent, English-speaking population and high percentage of STEM graduates.

    Seasoned managers

    Another function that’s crucial to sound and bold leadership is middle and upper management. Both require capable, experienced people to lead the company’s strategy and tactics.

    Project managers are also responsible for leading the technical team and ensuring projects get completed on time and within budget. According to a PMI Salary Survey, some of the highest median salaries for project managers are seen in Switzerland, Australia and the US, followed by countries like Germany, Netherlands, UAE, Qatar and the UK. Consequently, these are the countries offering the best of the best in terms of project management talent in the world.

    Countries you can consider for hiring project managers more economically include Colombia, the Philippines, Mexico, Taiwan and China. According to the PMI Salary Survey, you can hire project managers from around $29,000 to $35,000 per year from these locations.

    Related: 4 Tips for Hiring Employees No Matter Where They’re Located

    Human resources team

    The need for skilled and experienced HR professionals is snowballing, with employee well-being and engagement fast climbing the list of what employees value the most. If your business is expanding into an unfamiliar international market, this becomes even more essential as different cultures and workplace styles come into the picture.

    Even if you aren’t expanding globally, retaining your employees will require a combination of HR expertise and innovative HR practices.

    As the “Great Resignation” continues across the U.S. and Europe, these regions might not be the most suitable for hiring HR professionals. You can instead source from China, Malaysia, Singapore, Taiwan and Vietnam. With the majority of the world suffering from a retention crisis, HR professionals have their work cut out for them.

    Hire globally and stay ahead of the competition

    Businesses need to move fast to recruit leading talent around the world if they hope to stay competitive. With people around the world contemplating quitting their jobs, the labor market is buzzing and constantly evolving. A potent mix of rock-solid technical talent, experienced project managers and superior HR professionals is essential to both growing business at home and expanding globally.

    If you’ve begun your hiring journey, you might want to focus on expanding your search outside your home country. Take stock of countries producing candidates excelling in a particular skill set and how they can work with your business needs. Asia Pacific and Latin America are currently emerging as hotspots for some of the world’s best technical and non-technical talent.

    Hiring global talent is an exciting but tricky proposition. A variety of challenges — lack of knowledge of the local labor market and outdated information on local laws and regulations — can delay your expansion plans. Partners like INS Global can help you develop a strategic approach, find the right candidates regardless of location, onboard them to your company and streamline the process for you, end-to-end.

    Related: 5 Things to Remember When Hiring International Employees

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    Wei Hsu

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  • Watch Out for These Red Flags When Hiring a Virtual Assistant | Entrepreneur

    Watch Out for These Red Flags When Hiring a Virtual Assistant | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Finding the perfect virtual assistant can be a challenge. You want to make sure you hire someone who is reliable, efficient and experienced. However, there are some red flags you should be on the lookout for when hiring, as I understand all too well having worked remotely in the hiring business for almost 20 years.

    Knowing what to look for can help you avoid onboarding someone who isn’t the right fit for your business. Below are the most common red flags I have encountered during the hiring process when looking to onboard a virtual assistant (VA).

    Related: 3 Signs That You Need a Virtual Assistant — And What Type to Hire

    Lack of communication skills

    As a virtual assistant, this person will most likely spend the majority of their time communicating with you via digital messages, so if they are not clear up front, they are most likely not a good fit for your team. Additionally, if you ask a direct question such as, “How long have you managed x, y and z?” and they respond with something that does not make sense like, “Yes, you should use that software,” then that can show a lack of attention to detail and understanding, both of which are very important skills to possess as a VA.

    If your job candidate passes this first step, they should move on to an interview. This may be a video call or over the phone. Again, ask very direct questions that demonstrate a candidate’s knowledge and communication skills. For example, if your company uses certain software and your VA is required to be familiar with it, ask them a very specific question about how the software works — also ask them if an imaginary emergency scenario occurs, how would they fix that, taking you through the process step by step. Their answer will demonstrate their expertise and it will give you a chance to see if they can explain a complex process in simple terms.

    Unprofessionalism

    While this may seem obvious, there are some subtle signs that someone is unprofessional which can later translate into how they work. This is especially important to notice if you are working with a remote team. One clear sign of unprofessionalism is if the person appears to be working during the interview. It is always important to clarify if they are just taking notes, but if they seem distracted and are typing while looking off-camera, this is a good sign they are not paying attention. If they are unable to dedicate a few minutes to an interview, they will most likely not have time to fully dedicate to your organization.

    Another red flag is when someone shows up to an interview unprepared. The easiest way to spot this is if you ask the candidate to complete a task before the interview — such as reviewing your website or some company literature — and they show up to the interview having not done that at all. Some subtle signs appear if you ask them particulars about the job description and notice that they seem surprised or are unable to answer questions related to the job description.

    Related: The Virtual Assistant: A Startup’s Secret Weapon

    Inability to follow instructions

    This is an easy red flag to spot and ties into the communication and unprofessionalism examples given above. If you ask the candidate to complete a task and they do not do it or they do it wrong, this is not a good sign. Of course, everyone is human and makes mistakes. Second chances are always important on both sides. However, if the candidate continues to turn in subpar work that does not follow your company’s standard operating procedures, then that candidate may not be a good fit for obvious reasons.

    A virtual assistant must be able to read instructions and be able to follow through with them. While a person may have good communication skills and appear to be very professional, they still may not be able to follow directions in the manner which your company provides them. It is best to find this out ahead of time by offering a short test project to the most qualified candidates.

    Not asking questions

    If a virtual assistant candidate does not ask questions, this could be of concern. Most people will have questions about their roles and tasks at some point and time. The person that works with your company should feel comfortable asking questions. If not, they may do their tasks incorrectly and cause more problems down the line.

    While there are tips out there urging job candidates to ask questions in interviews, that is not overly important. Sometimes, companies do such a fantastic job explaining the position that candidates may not have anything to ask immediately. What is more important is that the person is able to ask questions when given directions. If something does not make sense, they should feel comfortable reaching out. Once more, giving candidates test projects or tasks before fully hiring them is a great way to see if they will ask questions and how they work with you on projects.

    Related: Should You Hire a Virtual Assistant?

    By keeping an eye out for these red flags, you should be able to better define your job candidate search to find the candidate that works best with your company.

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    Lesley Pyle

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  • Why Prioritizing Soft Skills in New Hires Is Crucial In The Modern Workplace | Entrepreneur

    Why Prioritizing Soft Skills in New Hires Is Crucial In The Modern Workplace | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Soft skills are the personal qualities that enable an individual to communicate effectively, work well in a team, and adapt to changing situations. In today’s modern workplace, soft skills have become increasingly important, not just for individual success but also for the organization’s overall success.

    Soft skills like adaptability and problem-solving are particularly important in today’s fast-paced, constantly changing work environment. Strong soft skills can also enhance an individual’s career prospects, leading to greater success in their chosen field.

    This article will discuss the importance of soft skills in the modern workplace, both for profitability and company culture.

    Related: Attracting and Retaining Customers and Employees Comes Down to These Two Skills

    What are soft skills?

    Soft skills are the personal attributes and traits that allow one to effectively communicate and connect with colleagues, friends and coworkers. These skills include emotional intelligence, leadership, communication, problem-solving, adaptability, time management, teamwork and conflict resolution. Soft skills are essential to succeed in today’s modern workplace, where collaboration and communication are increasingly important.

    Related: How to Acquire Soft Skills and Measure Them Successfully

    Why are soft skills important in the modern workplace?

    Soft skills are essential in the modern workplace and play a significant role in the organization’s success. Here are a few reasons why soft skills are important:

    1. Improved teamwork and collaboration. One of the primary reasons why soft skills are essential in the modern workplace is that they improve teamwork and collaboration. Effective communication and collaboration are critical for the success of any organization. Employees with strong soft skills can communicate and work well with others, leading to better collaboration and teamwork.
    2. Increased productivity. Soft skills can also lead to increased productivity. Employees with strong time management skills can manage their workload more effectively, leading to higher productivity levels. Effective problem-solving skills can also lead to faster resolution of issues, allowing employees to focus on other tasks.
    3. Better customer service. Soft skills are essential in customer-facing roles, where employees interact with customers directly. Employees with strong soft skills, such as communication and emotional intelligence, can provide better customer service, increasing customer satisfaction.
    4. Improved company culture. Soft skills can also contribute to a positive company culture. Employees who have strong soft skills are more likely to be engaged, motivated, and productive, leading to a positive work environment. This positive culture can help attract and retain top talent, leading to long-term success for the organization.

    Related: The 10 Unique Soft Skills Employers Desire in New Hires

    Why should managers prioritize soft skills during the hiring process?

    Given the importance of soft skills in the modern workplace, managers must prioritize these skills during the hiring process. Here are a few reasons why:

    1. They are hard to teach. Soft skills are personal attributes, and they are often challenging to teach. While technical skills can be learned on the job or through training, soft skills are harder to develop. By prioritizing soft skills during hiring, managers can ensure they hire employees with these critical attributes.
    2. Soft skills are essential for success. As discussed earlier, soft skills are essential for success in the modern workplace. Employees with strong, soft skills are more likely to be productive, engaged and collaborative, leading to better overall organizational performance.
    3. Soft skills contribute to company culture. Hiring strong soft-skill employees can also contribute to a positive company culture. These employees are more likely to be engaged and motivated, creating a positive work environment. This positive culture can help attract and retain top talent, leading to long-term success for the organization.
    4. They improve team dynamics. Hiring employees with strong soft skills can also lead to improved team dynamics. These employees are likelier to work well with others, leading to better collaboration and teamwork. This can improve the overall performance of the team and the organization.

    Related: 4 Soft Skills You Need to Improve Your Career

    Conclusion

    Soft skills are essential in the modern workplace, and they play a significant role in the success of the organization. An organization full of soft-skilled employees will run and communicate like a well-oiled machine. Managers can save themselves many future heartaches if they prioritize soft skills during the hiring process to ensure that they hire employees who already possess these critical attributes.

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    Jigar Thakkar

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  • How to Find Great Employees Using Free Hiring Services

    How to Find Great Employees Using Free Hiring Services

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    Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

    Creating a successful hiring strategy is a challenge for many companies, especially if you’re working with a limited budget. However, there are many free hiring services employers of all sizes use that can help you find qualified candidates for your open positions.

    Explore these tips for finding great employees using free hiring services.

    Online job boards.

    Many job boards, such as ZipRecruiter, LinkedIn and Indeed, offer free job posting services for employers. These platforms can extend your reach to a large pool of potential candidates and attract top talent to your open positions.

    And when it comes to hiring services, ZipRecruiter is a popular choice among businesses of all sizes because of its ease of use, AI matching technology, and budget-friendly options. Not only is ZipRecruiter the #1 rated job search site in the U.S.1, four out of five employers get a quality candidate in the first day of posting their listing.

    Social media.

    Social media platforms like Facebook and Twitter can be effective tools for finding new employees. Consider creating a company page and posting job openings to your followers. You can also attract jobseekers with hashtags and keywords to target specific groups of potential candidates.

    Networking events.

    Attend local networking events and job fairs to connect with potential candidates and promote your open positions. Many of these events are free or have a low cost to attend. They can help you build your professional network and access relevant candidates.

    Employee referrals.

    Encourage current employees to refer people in their network to available positions at your company. Even if you offer incentives for employee referrals, it’s still more cost-effective than finding someone through traditional hiring channels because someone you trust recommends them as a quality candidate and culture fit.

    Free resume databases.

    Many websites offer free resume databases where you can search for candidates with specific skills and experience. These databases can be an excellent resource for finding qualified candidates for your open positions.

    By taking advantage of these free recruitment resources, you can identify outstanding candidates and assemble a robust workforce for your organization. Be proactive and maintain a clear focus on your staffing objectives, and you will be able to secure the perfect employees for your open roles.

    1 Based on G2 satisfaction ratings as of January 1, 2022

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    Entrepreneur Deals

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  • Why Every Employee You Hire Should Have Leadership Qualities

    Why Every Employee You Hire Should Have Leadership Qualities

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    Opinions expressed by Entrepreneur contributors are their own.

    Leadership is about mindset, not a job title. And it is arguably the most important attribute to the success of any company or organization. Yet, many managers seeking to fill entry-level positions often pass on candidates they feel are “overqualified.” They do this for a variety of reasons, all of which seem counterintuitive to creating the best possible company.

    For every manager, there are countless employees. This is true in nearly every profession. Professional sports teams are a great example of this process and represent something very similar to many companies. They have an owner. That owner hires a general manager. That general manager hires assistant managers, directors of personnel and marketing, a head coach and so on. Each of these directors hires a staff, and the head coach hires assistant coaches, trainers, etc. And the players are hired in cooperation with the management and coaching staff to represent the organization on the field, much like the employees who are hired to have direct interface with customers. Even the players hire their own support staff.

    Related: 3 Ways to Empower Everyone to Lead (and How to Do It)

    How leadership shows up at every level

    It can be argued that customers, whether it is fans watching a sports team on television or in person or patrons who go to a restaurant, are the most vital part of keeping a company viable. Without them, there is little to no money being made. Yet, interestingly enough, this most precious cog in the overall sustainability of a company most frequently engages with representatives of the company who, on paper, have the lowest position of leadership.

    However, if you look at the basic infrastructure of the most successful teams and companies in the world, the most important and influential leadership does not simply come from the top down, but instead, it emanates from each faction within the organization. And, in fact, the top-level leadership generally has the least direct leadership impact over the majority of the employees, let alone the customer base.

    This illustrates several important points. First, entry-level employees serve a hugely influential role in most companies. Second, nearly every position in a company plays an important role. Lastly, leadership can and should happen in all areas. All this inevitably means that everyone should have the training, encouragement and expectation to lead within their respective roles.

    Related: 6 Leadership Best Practices to Empower Your Workforce

    Why you should encourage everyone to be a leader

    While there is no doubt that there are natural-born leaders, it is also equally true that a leadership mindset can be cultivated. While this takes time and resources, the benefits to an organization are quantifiable. Take the example of the professional sports team. Players on the field represent the lowest level on the rung in terms of decision-makers on behalf of the team’s management structure. Yet, they arguably have the most influence on the perception of the team and the fans’ (customers) willingness to invest their time and money.

    On the most basic level, a player’s job is to perform their duty to the best of their ability. But does it help the team and organization if they show up on time or early? Does it help if they sign autographs and engage with fans? Does it help if they have a great attitude and model a great work ethic? All of these things represent leadership traits that impact the bottom line, yet the players are not in what would be considered a traditional leadership role when we look at the managerial infrastructure of a team.

    Now take the employee working at the cash register of the local grocery store. Their job is to efficiently and effectively perform transactions with minimal arithmetic error. The store manager may wander around a bit, but certainly doesn’t directly engage with a fraction of the customers that the cashier does every day, thus having a far smaller impact on the direct lifeblood of the store’s financial success. Yet, we perceive the manager as a leader but not the cashier. Does it matter if the cashier smiles, makes eye contact and greets each customer? Does it matter if the cashier has a great attitude and helps bag if their lane is clear? Of course!

    Related: 4 Leadership Methods for Empowering Employees and Building Strong Teams

    And these things not only impact the store’s bottom line by creating happy and appreciative customers, but they are certainly impactful leadership qualities. The store owner, who is in the most powerful position, isn’t able to have this type of impact on the customer base. Neither is the store buyer, regional manager, general manager or store manager. In fact, every single position of authority above the cashier has less direct contact with and less direct impact on the customer experience than the cashier. And if the customer is happy, the store does well.

    The point is simple: One, hire the best possible people; two, encourage everyone to be a leader; three, recognize that the value, influence and importance of a leader have nothing to do with their job title or position, but about the impact they can have on the people with whom they engage.

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    John Peitzman

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  • Ready to Hire? Here are the Best Recruiting Platforms.

    Ready to Hire? Here are the Best Recruiting Platforms.

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    Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

    Employers of all sizes turn to popular job sites to recruit top talent. Posting a position on a job search site allows you to reach a large pool of candidates all at once, rather than having to search for and contact candidates individually.

    But with so many to choose from, which are the best recruiting platforms? Many job search sites offer free job postings or have options for paid sponsored job postings that are more prominently displayed.

    If you’re ready to hire new employees, choosing the best job search site can make a big difference in the success of your hiring efforts. Here are some of the best recruiting platforms to consider.

    Best Overall: ZipRecruiter

    Four out of five employers who post on ZipRecruiter get a quality candidate within the first day. This popular job site makes it easy for companies to scale their business with quality hires.

    Rated as the #1 job site in the U.S.1, ZipRecruiter allows you to post job openings and receive applications from relevant candidates. It also offers a resume database and applicant tracking tools to help you manage the hiring process. It’s no wonder why ZipRecruiter is among the best recruiting platforms.

    LinkedIn

    LinkedIn can be a valuable platform for recruiting professionals and is particularly effective for finding candidates in the business, finance, and technology sectors. It offers a variety of features, such as job postings, resume searches and applicant tracking, to help you find and hire top talent in and outside your network.

    Indeed

    Indeed is one of the largest job search websites and can be an excellent resource for finding a wide range of candidates for all positions. It offers free job postings and allows you to search for candidates based on their location, experience, and skills. Indeed also provides rates for sponsored listings that prioritize your openings in the search results.

    Glassdoor

    Glassdoor is a platform that allows you to find job opportunities and read reviews about different companies. Glassdoor also provides information about company culture and employee satisfaction, which can help attract candidates to your open positions.

    Workable

    Workable is a recruiting platform that offers a variety of features, including job postings, applicant tracking and candidate sourcing. It can be particularly effective for small- and medium-size businesses looking to streamline their hiring process.

    1 Based on G2 satisfaction ratings as of January 1, 2022

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    Entrepreneur Deals

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  • 10 Strategies for Hiring and Retaining New Employees

    10 Strategies for Hiring and Retaining New Employees

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    Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

    In a competitive job market, employee retention is everything. Long-term business success can be attributed to employees who feel like their efforts are acknowledged and that they’re contributing to their organization’s goals. Hiring and training new people can be costly, so prioritizing retention can save you a lot of money, foster a winning office culture, and encourage innovative thinking.


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    It’s important to keep in mind that job candidates are evaluating your organization just as much as you’re interviewing them for a role. Keeping applicants engaged during the interview process can make all the difference when recruiting the people your business depends on. If they don’t feel valued during the hiring process, why would they think they’d be valued as an employee?

    Here are 10 strategies for hiring the right talent and limiting turnover so your business can thrive.

    1. Simplify the hiring process.

    Having plenty of qualified applicants is great, but make sure you’re not losing the right person because your hiring process is inefficient or unclear. This is the first impression you’ll give a potential employee, so be sure to present a positive image of your company by using a hiring platform like ZipRecruiter. It’s arguably one of the best, cost-effective services for streamlining the hiring process. ZipRecruiter even syncs to your Applicant Tracking System (ATS) to optimize your application flow and can help you discover new hires.

    Not only that, businesses can tap into ZipRecruiter‘s Invite to Apply feature to invite top candidates to apply for their jobs. The company says jobs where employers use the Invite to Apply feature receive more than 2.5 times more candidates.

    Related: Best Way to Hire Employees: 3 Tips for Landing Top Talent

    2. Find the right employees.

    Consider the values you’re looking for out of a new hire. Aside from technical capability, ask interview questions that help you understand what motivates a candidate and how they interact in a group setting. Phone screenings, pre-employment behavioral assessments and time-saving screening questions effectively determine if someone would be a good fit before investing valuable resources into further recruitment.

    3. Play to your strengths.

    Though every employer should offer competitive compensation, you can still find and retain quality people by playing to your strengths. Do you have a strong company culture? Offer an employee discount? Is your business involved in the community? Offer unlimited PTO? Not everyone is purely motivated by salary. Some people may simply believe in your company—and that’s someone you want on your team.

    4. Personalize communications with applicants.

    Sometimes submitting a job application feels like throwing your resume into a black hole. Even with an automated response, knowing your application will be reviewed by a human can make all the difference. As it turns out, you can hire faster and send personalized messages to job seekers through ZipRecruiter. It’s an opportunity to keep applicants engaged in the hiring process with a professional experience.

    Related: Looking for Employees? 4 Things You Need to Know About Online Job Boards.

    5. Be transparent.

    Hiring has a lot of moving parts, and things don’t always go as planned. Maybe a project you were hiring for fell through or isn’t happening as soon as anticipated. Perhaps someone wasn’t the perfect fit for a specific role, but you know they’d be a contributor in a different position. Hiring can be a long-term game, so stay organized and be honest every step of the way. Communicate a transparent process for applicants to keep in mind and answer their questions to the best of your ability. You never know when you’ll cross paths again.

    6. Prioritize the onboarding experience.

    Set your employees up for success from the beginning with a winning onboarding and orientation process. By investing time in developing onboarding materials, you’ll get your new hires up to speed faster. They’ll feel like they know the organization better and can contribute to their new role sooner. Company swag and personalized welcome emails from coworkers are also simple ways to make someone feel part of the team.

    7. Provide a clear path for advancement.

    Along the lines of transparency, don’t push talent away because of stagnation in career growth, salary, or skill development. Offer employees a roadmap for promotions and what qualifies them for a merit increase. Mentorship opportunities for new and existing staff can develop new leaders while giving insight into the promotion process. Your employees will deliver their best work when they know they’re working toward something.

    Related: How to Find Employees: 4 Tips for Hiring the Best

    8. Create an environment of open communication.

    Keep lines of communication open between employees and leadership. This gives employees a voice and can lead to positive changes in the organization. Consider conducting regular employee engagement surveys that allow staff to provide feedback on career satisfaction, office culture, business outlook and career development. Acting on the results from the surveys and using that data to improve the employee experience can lead to improvements across your organization.

    9. Place emphasis on employee wellness.

    In a world where working from home has become the norm, job flexibility is highly relevant. People are more likely to do their best work when their company understands they have lives outside of their 9-5. Offer simple perks like flexibility with leaving early to take care of family members or summer Fridays. Encourage personal wellbeing with healthy snacks in the office, physical fitness stipends and mental health resources.

    10. Give employees recognition.

    Employees need to feel appreciated, and there are plenty of inexpensive methods to do so. Acknowledgment of their accomplishments goes a long way, especially when it’s coming from leadership. Create opportunities for employees to get recognition from their peers with regular work share-outs, office emails highlighting big wins and awards.

    Whether you’re hiring your next employee on online job boards like ZipRecruiter or via your internal networks, keep the above tips in mind to help make sure you hire the right person and keep them around for the long haul.

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    Entrepreneur Deals

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  • 10 Tips to Help You Pick Your Next Great Employee

    10 Tips to Help You Pick Your Next Great Employee

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    Opinions expressed by Entrepreneur contributors are their own.

    In its recent monthly jobs report, the National Federation of Independent Businesses revealed what many small businesses already know: finding quality labor is a challenge.

    In fact, the report noted that filling open positions is the single largest issue facing small firms. Nearly one-quarter of owners said the worker shortage is affecting their ability to fill open positions and limiting their ability to grow.

    Among the respondents, 46% said they were unable to fill job openings in September. That brings the number of unfilled job openings to a historic high.

    While finding the next great employees may seem futile, it is not impossible. Contrary to popular belief, there are qualified candidates in the market. It’s just a matter of knowing where to find them and capturing their interest in a compelling way.

    Sourcing talent requires a strategy and creativity that reaches beyond posting positions online and praying for a rush of candidates to apply. A more effective approach is to unearth passive candidates who may not be looking for a career move but would entertain the right position. That means searching for high-performing individuals through trade associations, events, universities and even those who may be working in another industry but whose skills are applicable to the open position.

    Related: How Entrepreneurs Can Find Great Talent Despite a Labor Shortage

    Here are some proven ways to re-energize your recruitment process and unearth candidates with the skills and passion for your business:

    1. Revisit your company’s mission and values to use as selling points in attracting talent

    As a business owner or department leader, you undoubtedly are familiar with your company’s mission. But do you understand what separates your firm from others in your industry? That is, does your company have a unique product or service, a nurturing culture or a penchant for giving back to the community? Use this information to craft a compelling company story that will pique the interest of job-seekers and passive candidates alike.

    2. Audit your brand to find out what others are saying about you on popular websites and social media platforms

    Shoring up your reputation with positive reviews from current and past employees and customers will go a long way in selling a position to a potential new employee.

    3. Put yourself in the candidate’s shoes

    Why would someone want to work in this role? What are the opportunities for advancement (a key consideration for job candidates)? In what ways can the employee contribute to your company’s mission and the greater good? Equip your hiring team and recruiting partner with details that serve as selling points for the organization.

    4. Consider what’s most important to candidates in a changing work environment

    Pay remains a top driver in attracting quality candidates to jobs, but work-life balance and an opportunity for employees to do what they do best rank high on the list too. In a study among 13,085 U.S. employees conducted by Gallup earlier this year, 61% of respondents said greater work-life balance and personal well-being were important — a steady rise since 2015. This includes more flexibility in how and where they work. It may sound obvious, but workers also want to focus their efforts on areas where they have strength and training. As such, hiring leaders must be in sync with what candidates want, and in the words of Gallup “sell what employees want to buy.”

    Related: Why Small Businesses Struggling to Hire New Employees Should Embrace Gig Workers

    5. Plan for your hiring needs today and devise a strategy for filling open positions

    Some things to think about: What is the budget for recruiting? How will you plan to find candidates in a tight labor market and for hard-to-fill positions? And what does your company’s diversity hiring plan look like? Answering these questions before you begin the recruiting process will help crystallize your hiring plan and move the recruiting process along quickly and efficiently. Remember to start the search now for positions that need to be filled in the first quarter. And consider engaging an outside recruitment partner to get a fresh perspective and uncover candidates in unexpected places.

    6. Before initiating a job search, understand the candidate’s journey

    Where do they congregate? What are their circles of influence? How do they get their information? Then put your detective skills to work by searching for “passive” candidates – those who may not be actively looking for a job but may consider the right opportunity for a career change online, through professional networks and even cold-calling.

    7. Ensure your company and the candidate are aligned

    If you are wondering about the focus on passive candidates, it’s because some of the most desirable individuals are not looking for work. Oftentimes, their skills are in direct alignment with the open role. They are also transparent, sharing exactly what they want in their next career move, including opportunities for advancement, plus how they would approach the job at hand.

    8. Create a story that humanizes your company and piques your candidates’ interest in the job

    For example, share ways the company engages employees, celebrates success and gives back to the community. Using information gathered in your fact-finding exercise for the company and the position, craft an interesting “pitch” to attract best-in-class talent to your company.

    9. Strategize ways to keep in touch with top candidates

    Your candidates are probably entertaining multiple offers. Find reasons to check in and do it in ways, such as texting, that are effective without being intrusive.

    10. When the search is over, create customized, in-depth candidate profiles

    Include details on their skills, abilities and passions that may not be evident in a resume. Highlight silver medal candidates who may be a perfect match for your next job opening.

    Recruiting new staff members can be a laborious task. But the investment you make into recruiting will pay dividends in the form of stellar employees who can help your business prosper.

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    Kathleen Duffy

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  • 3 Difficult Personalities That Are Great Hires

    3 Difficult Personalities That Are Great Hires

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    Opinions expressed by Entrepreneur contributors are their own.

    The concept of personality types, temperaments and working styles has been foundational in organizational behavior for years. As entrepreneurs or managers, we frequently assess personality to determine ideal team composition and workflows. While toxic personalities certainly exist, many others that seem difficult can offer severe advantages to start-up organizations. Oppositionality, non-conformity, perfectionism and the fickleness that often accompanies abstract thinking should not be deal-breaking traits.

    As a founder, I tend to have strong opinions about the working styles and personalities of those I consider creative, resourceful and hard-working people. At the same time, certain characters tend to clash within small teams, creating a challenging work environment. However, hiring managers can quickly write off people who are “difficult” as toxic — which can cost a startup its competitive edge. I, for one, appreciate the contributions that seemingly “difficult” people make. Here are three challenging personalities that frequently make great hires and give startup teams the edge they wouldn’t have without them.

    Related: Smart Advice for Networking With These 4 Personality Types

    1. Demanding yet artistically brilliant

    Just about any founder or CEO would appreciate a genius as part of their team, yet these rare outside-the-box thinkers can be notoriously difficult employees. They can be prickly, fiercely individualistic, anti-team players and have fragile personal lives.

    At my former design retail business, a set stylist we worked with fit the bill perfectly. Not only did he demand twice the market rate, but he also wanted my constant attention and would not allow anyone else on the team to address his concerns. That said, he successfully delivered the most beautiful sets in the most unlikely and underwhelming locations: he could turn a cave into a castle for the camera.

    In today’s ultra-competitive consumer product market, where hundreds of versions of every item are available, the differentiation of brilliant design can make or break your brand.

    Despite the obstacles, hiring a category-defying genius paid off for us. The key is to manage these individuals with empathy, awareness and appreciation for their unique contributions — while still setting the requisite boundaries for your sanity. Set your expectations that these hires will be individual contributors — not necessarily team players — and budget your time accordingly.

    Related: Are You Asking for Employee Feedback? If Not, Good Luck With Retention.

    2. Absent-minded abstract thinker

    For rational, linear thinkers who prioritize planning and organization, absent-mindedness can drive you crazy. Yet the same mental process that leads to fickleness can fuel fresh ideas and uncharted solutions.

    According to a study published in Psychological Science, mind-wandering spurs what neuroscientists call “creative incubation,” allowing a disjointed train of thought to make unlikely and uncommon connections that yield unique and creative solutions.

    Although one of the most inspired web developers I worked with often didn’t know what day of the week it was or where to find the printer he used every day, he figured out how to fashion a basic Shopify ecommerce system to deliver a fully custom site with sophisticated and unique UX features, flexible navigation and a robust backend–the likes of which even enterprise-level systems don’t often offer.

    The key to working with these absent-minded gems is to pair them with a colleague who can provide extra operational support.

    3. Problem-finding contrarian

    While working with someone forever finding problems can be discouraging and morale-crushing, a team that enthusiastically supports an unrealistic product idea is headed for failure. The right balance is hiring that smart contrarian: “Someone who looks for business practices that don’t make sense, who’s not too reliant on a small group of like-minded people, who can embrace diversity, and who’s happier on the sidelines.”

    A founder I mentored shared with me that she only hired people who showed extreme enthusiasm for her product — a scheduling app. She wanted to avoid negativity. As a result, no one on her team paused the beta launch to address a known glitch, and her app experienced a significant feature failure.

    Having that smart contrarian to call out real concerns at the right time, even if it’s not the popular or politically correct move, can help ensure problems are addressed before too many resources are invested, or larger issues ensue. While contrarians can be frustrating, they spot critical gaps others might fear speaking out about. To work effectively with contrarian personalities, practice prioritizing their observations and be prepared to translate unsolicited criticism into better ideas and more innovative solutions.

    Related: 5 Ways to Make Your Company’s Hiring Process More Fair

    The final decision

    Ultimately, you’ll need to weigh the costs and benefits of working with challenging personalities in your organization. While many demand special accommodation, buffering and hand-holding, I have found that their contributions are worth the investment.

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    Marina Glazman

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  • How Crypto Can Be Used to Attract and Retain Top Talent

    How Crypto Can Be Used to Attract and Retain Top Talent

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    Opinions expressed by Entrepreneur contributors are their own.

    In April 2020, unemployment in the U.S. was at “the highest level on record,” followed by nearly record-low unemployment in 2022. There’s also a record high of two open jobs for every unemployed person, which is driving fierce competition for talent. Some firms are turning to cryptocurrencies to sweeten the pot.

    Offering salaries in isn’t new, but it’s becoming more common as companies attempt to lure top talent. In 2017, Japanese internet , GMO, announced that it would pay part of its employees’ salaries in bitcoin, and it is joined by the likes of SC5, Fairlay and io.

    Related: 3 Ways to Stay Competitive in the War for Talent

    Why offering crypto payroll is a meaningful perk

    A tremendous 56% of American adults (around 145 million people) own or have previously owned crypto. To offer salaries denominated in cryptocurrency is to appeal to a much wider swath of the population. What’s more, young people are particularly bullish on crypto. A recent survey found that buyers in the Gen Z and millennials buckets make up nearly 94% of all crypto buyers.

    Offering cryptocurrency as a payroll option is a way for companies to tap into this enthusiasm and signal that they’re forward-thinking when it comes to new technologies. It’s also a way to attract employees who might be interested in working for a company that is comfortable with and supportive of cryptocurrency.

    Paying salaries in cryptocurrency comes with some risks, of course. The value of digital assets can be volatile, and so a worker who is paid in crypto could see his or her earnings fluctuate wildly from month to month. For this reason, it’s important for companies to consider whether they’re prepared to offer salary protection in the form of cash top-ups or other benefits if the value of crypto falls.

    Employees may want to get paid in crypto for a number of reasons, from the potential for appreciation to the simple fact that it’s a more convenient way to hold and use digital assets. But regardless of the reasons, companies that want to stay ahead of the curve would do well to consider offering crypto payroll options. It could be the key to attracting and retaining top talent in today’s competitive landscape.

    Related: The Complete Guide to Crypto, Bitcoin, ApeCoin and Blockchain Technology

    Crypto payroll is beneficial for employers, too

    In addition to the ability to attract top talent, there are a number of reasons why paying salaries in cryptocurrency could be beneficial for employers.

    For one, it can help companies save on costs. Cryptocurrency transaction fees are generally lower than those associated with traditional payment methods like wire transfers or credit cards, particularly for cross-border .

    In addition, crypto payroll can help firms hedge against risk. If a company pays its employees in a foreign currency, it is exposed to the risk that the value of that currency will decline relative to the company’s home currency. By paying salaries in cryptocurrency or stablecoins like USDT, companies can hedge against this risk. For example, the value of the Japanese Yen dropped over 20% against the U.S. dollar (or the stablecoin equivalent, USDT) this year.

    Last but not least, crypto payroll can give companies a competitive edge when it comes to speed and efficiency. Cryptocurrency transactions are generally much faster than traditional payments, which means employees can get access to their earnings more quickly. And because digital assets can be stored and used electronically, there’s no need for paper records or checks (which can often get lost or delayed in the mail) — everything is stored securely on the blockchain.

    Related: The Future Of Banking: How Blockchain Technology Can Merge Crypto and Traditional Banking

    How to offer crypto payroll

    If you’re interested in offering crypto payroll to your employees, there are a few things you need to consider.

    First, you’ll need to decide which cryptocurrency or cryptocurrencies you want to use. There are thousands of different digital assets in existence, so it’s important to do your research and consider what makes the most sense for your company.

    For example, if you want to offer employees the ability to hold and use their earnings easily, you might want to consider a major cryptocurrency like bitcoin or Ethereum. If you’re more interested in hedging against currency risk, a stablecoin like USDT could be a good choice.

    Once you’ve selected a cryptocurrency, you’ll need to set up a way to pay salaries in that currency. The naive approach would be to simply ask employees to provide you with their cryptocurrency wallet address and manually transfer the appropriate amount each month. But this is time-consuming and exposes you to the risk of human error.

    Another option is to use a crypto payroll service. This not only saves you time and reduces the risk of error, but it also makes it easy for employees to receive their earnings directly into their own wallets or exchange them for other currencies if they so choose.

    Ultimately, offering crypto payroll is a way to stay ahead of the curve and attract top talent. If you’re interested in doing so, there are a number of things you need to consider. But with the right preparation, it could be a major competitive advantage for your business.

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    Frederik Bussler

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  • 3 Strategies for Hiring Promotable Entry-Level Talent

    3 Strategies for Hiring Promotable Entry-Level Talent

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    Opinions expressed by Entrepreneur contributors are their own.

    Beating a tough labor market is easier when you can promote from within. And the easiest way to have a promotable workforce is by setting up a pipeline of eager, entry-level workers.

    Companies that hire from within do better than those that focus on promoting outsiders. Case in point: A University of Massachusetts Global deep dive shows that internal hires cost about 18% less than their external counterparts. They require limited sourcing efforts, too, which can lead to more savings. But that doesn’t mean you can just pull from the rank and file and start filling positions. Being able to hire from within starts with a consistently replenished entry-level talent pool pipeline. If you’re not being strategic about bringing in high-performing, entry-level newcomers, you can’t get the benefits of internal hiring.

    A 2021 Joblist survey showed just how much of an advantage it could be to promote current employees when possible. Out of the 1,000 workers asked, nearly two-thirds said they’d rather be led by someone from within the company. Seven out of 10 felt the practice was important for their employer’s growth potential. More than 55% said it led to heightened morale and lowered training costs.

    LinkedIn’s 2020 Global Talent Trends report reflected similar findings. The report found a 41% uptick in how long workers stuck around at companies that hired from within. Plus, it reveals that almost three-quarters of hiring professionals are in favor of inside recruiting.

    Related: 7 Ways to Make Sure Your Employee Knows How to Get Promoted

    The message is clear: Internal promotions can accelerate employee engagement, trim timeframes and attack attrition. And the simplest way to have internal job candidates is to bring rising talent into the fold. By regularly pulling in strong, entry-level employees, you can create a funnel that pushes future leaders up the corporate ladder.

    The following strategies will help you attract eager entry-level applicants to your organization. That way, you can choose the right ones to start constructing an enviable — and internally promotable — workforce.

    1. Interview for both hard and soft skills

    Most jobs require some type of basic technical know-how, even if it’s just being comfortable with general word processing or spreadsheets. However, employers are discovering more often that it’s soft skills that make certain employees stand out. And a stand-out employee is one who may be interested in moving around the company.

    According to recent data gathered by a High Point University poll in 2022, companies put a higher value on soft skills than hard ones. The poll of 500 leaders from enterprise-size organizations identified employee motivation and coachability as markers of future success. Three-quarters of poll participants said it was easier to teach technical aptitude than motivation. Seven out of 10 felt the same way about technical expertise versus the ability to accept constructive feedback.

    How can you determine someone’s soft skills based on resumes or initial conversations? One method is to ask candidates to answer situational “What would you do if…?” questions. Another is to have prospective workers talk about challenges and failures and how they faced them. Just be sure you’re asking the same questions to all applicants. You’ll reduce interviewing bias and be able to compare interviewees’ soft-skill responses objectively.

    Related: Why Soft Skills Are More Important Than Hard Cash for Your Acquisition’s Long-Term Growth

    2. Make career pathing part of your onboarding and ongoing training

    Career pathing involves helping your employees create roadmaps to move through your organization. For example, a career path will show the routes an employee can take to get from job A to job B to job C, and so on. Most entry-level workers haven’t been in the workforce long enough to understand how to construct career paths. You can assist them by introducing them to career pathing during onboarding and making it part of their employee experience.

    Having a group of employees who have constructed realistic, doable career paths can improve your internal hiring. Deloitte’s Talent 2020 report notes that 42% of employees looking for different are leaving because they’re not using their talents. 37% said they were unsatisfied with their career progress. Dynamic professional development support and career pathing can ease those challenges.

    Remember that you can’t just set up career paths and let them gather dust. Teach supervisors how to encourage their team members to identify training areas using their career paths as guides. Be sure to set aside resources for upskilling, too.

    Related: 4 Reasons Employees See a Bleak Career Path and Quit

    3. Treat your internship programs as feeder opportunities

    Information culled in 2020 by Chegg Internship suggests that around 70% of all internships turn into job offers. Of those interns offered a position, 80% accept. This means that for every 10 interns you bring into your organization, you could end up with around five or six new employees. Those employees would already be familiar with your culture — and buoyed by a chance to start working.

    Even if you have an internship program in place, take a harder look at it. See how you might be able to make it more of a feeder into a bigger succession plan. For instance, should you be broadening your current pipeline and accepting interns from more disciplines? Could you use interns in more departments than you normally do? These are all questions worth asking.

    Interns who feel their time with your company was well-spent may become members of your C-suite someday. At the very least, they’ll be more likely to join your company if you extend a job offer after they graduate. So look for ways to boost the real and perceived value of your internships. Don’t be afraid to survey current and past internships so you can continuously improve your internship experiences.

    The Great Resignation has shown how tough it can be for employers to find candidates. When you can hire from within, you have more choices. You also reduce downtime associated with empty seats. So start (and keep) bringing entry-level workers into the fold. They’ll become your competitive advantage.

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    Rashan Dixon

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  • 4 Tips for Choosing a Staffing Agency

    4 Tips for Choosing a Staffing Agency

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    Opinions expressed by Entrepreneur contributors are their own.

    The current health crisis, combined with the labor shortage, has caused companies worldwide to rethink how and where to source their talent and establish their teams, with many turning to staffing agencies. This article addresses what you need to know before choosing a staffing agency to ensure it is the correct agency for your business.

    Offshoring as a is nothing new; it has been used for decades. What has changed, however, is the what, why, and who of offshoring . At the beginning of the offshoring trend, the answer to the “what” question was the manufacturing process; the answer to “why” was to reduce cost by taking advantage of a cheap labor force; and the answer to “who” was big companies that could open their manufacturing facility overseas.

    Today, with all the technological advances that have been made to provide alongside the current situation, the answers to these questions have favorably shifted. Businesses are offshoring all sorts of functions and jobs: from administrative, virtual assistant, customer service and finance to digital design and Information Technology. Lower costs are less relevant as gaining access to a global talent pool has become the priority and is no longer exclusive to big companies.

    Related: Need to Hire? The Benefits of Using a Staffing Agency.

    Outsourcing versus offshoring

    Before itemizing the key practices to implement when choosing a staffing agency, it is essential to clarify the distinction between outsourcing and offshoring to avoid misconceptions.

    Outsourcing or business process outsourcing (BPO): Outsourcing occurs when a company outsources its entire process, giving control of the employees and the outsourced process to a third party. In short, the company is paying for a process to be completed.

    Offshore and nearshore staffing: Offshoring occurs when a company turns to another country to recruit staff. In this case, the company is paying for an agency to hire and manage every aspect of staffing (employee records, law compliance, payroll), but the staff reports directly to the company; the process is not outsourced. The difference between offshore and nearshore staffing is that the former involves an overseas company, whereas the latter involves a neighboring country.

    Design, for example, is an important function that can be outsourced, assuming your company does not specialize in the design and does not have enough workload to justify hiring a full-time employee. However, if you are a design or marketing company, you would do better to use a staffing firm to build and run a remote team of designers working directly under your supervision by company guidelines, training and policies. In this situation, outsourcing design is not an advisable option.

    What to consider when looking for the right nearshore or offshore staffing agency

    As you can see, there are multiple ways to grow your team. In our company, Remote Team Solutions, we have seen many success stories: from a business that started with a single employee and grew into more than ten team members in less than two years to a business that was initially outsourcing its call center and now has its entire call center in working remotely. Our company has identified four practices that are game changers when choosing the right nearshore or offshore staffing agency. These practices are listed below.

    1. Be ready and prepared

    Working remotely is not the same as having your employees in the office. When employing a staffing agency, you need to be prepared, have tools, processes and job descriptions in place, and know precisely what you expect from your employees abroad. Be clear on what is better for the company: offshoring or . Do you need your employees to work in your time zone? Do you need them close so you can go to where they are and train them in person or fly one of the leaders to your headquarters?

    2. Look at the staffing agency as a partner

    You need to choose the staffing agency the same way you would a business partner. As you grow, you will need more staff and support from your staffing agency. Their work culture and values should match those of your company. Make sure they can provide the positions and staff you will require as you grow. I always suggest asking for references and looking at an agency’s employee turnover rate.

    Related: How to Recruit Talent That Has the ‘Agency Bug’

    3. Never delegate employee selection

    The team determines the company’s success. The staffing agency may be the expert in hiring and filtering, but no one knows your business and culture better than you; therefore, ensure you can interview all the candidates and have the last word on who to hire.

    4. Communicate with your team

    This is critical in ensuring the success of your remote team. You must see your nearshore team as an extension of your company, make them feel part of it and gain their loyalty. A sense of belonging is vital. Make sure you have direct communication with your team, ensure the team knows exactly what you expect from them and have daily meetings and remote events to integrate everyone within the team.

    Conclusion

    I encourage entrepreneurs and businesses everywhere to observe the changes that have taken place in remote working and consider how they can benefit the most from them. Non-core functions, such as bookkeeping and legal procedures, can be outsourced, leaving you to focus on the tasks and processes that bring value to your company and clients. You can obtain the full benefit of a staffing company for these functions, which should not be outsourced. In my personal experience, I have seen many companies grow, using the strategies identified here but remember, like everything in business, you must do it right. Put in the time required and choose the right agency for your business.

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    Pedro A. Barboglio Murra

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