Honolulu — Had emergency responders known about widespread cellphone outages during the height of last summer’s deadly Maui wildfires, they would’ve used other methods to warn about the disaster, county officials said in a lawsuit.
Alerts the county sent to cellphones warning people to immediately evacuate were never received, unbeknownst to the county, the lawsuit said.
Maui officials failed to activate sirens that would have warned the entire population of the approaching flames. That has raised questions about whether everything was done to alert the public in a state that possesses an elaborate emergency warning system for a variety of dangers including wars, volcanoes, hurricanes and wildfires.
Major cellular carriers were negligent in failing to properly inform Maui police of widespread service outages, county officials said in the lawsuit filed Wednesday in state court against Verizon Wireless, T-Mobile USA, Spectrum Mobile and AT&T.
“We continue to stand with the Maui community as it heals from the tragic fires, but these claims are baseless,” T-Mobile said in a statement Thursday. “T-Mobile broadcasted wireless emergency alerts to customers while sites remained operational, promptly sent required outage notifications, and quickly contacted state and local emergency agencies and services.”
A Spectrum representative declined to comment, and the other carriers didn’t immediately respond to an email from The Associated Press seeking comment.
A flood of lawsuits has come out since the deadliest U.S. wildfire in more than a century ripped through the historic town of Lahaina and killed 101 people.
Maui County is a defendant in multiple lawsuits over its emergency response during the fires. The county is also suing the Hawaiian Electric Company, saying the utility negligently failed to shut off power despite exceptionally high winds and dry conditions.
In Maui’s latest legal action, lawyers for the county say if the county is found liable for damages, then the cell carriers’ “conduct substantially contributed to the damages” against the county.
“On August 8 and August 9, 2023, while the County’s courageous first responders battled fires across the island and worked to provide first aid and evacuate individuals to safety, the County notified those in the vicinity of danger through numerous alerts and warnings, including through direct text messaging to individual cell phones,” the lawsuit said.
The county sent at least 14 alert messages to cellphones, warning residents to evacuate, the lawsuit said. The county later discovered all 21 cell towers serving West Maui, including in Lahaina, experienced total failure.
“As of the date of this filing, the Cell Carriers still have not reported to the County the true extent and reach of the cell service outages on August 8 and August 9, 2023, as they are mandated to do under federal law,” the lawsuit said. “Had the Cell Carriers accurately reported to the County the complete and widespread failure of dozens of cell sites across the island as they were mandated to do by law, the County would have utilized different methods in its disaster and warning response.”
The wildfire in August that ripped through the Hawaiian town of Lahaina was America’s deadliest in a hundred years. At least 99 people were killed.
You may recall the pictures of people jumping into the Pacific Ocean to escape as the fire burned most of the historic town in a matter of hours. But there is an untold story about a group of firefighters who were also trapped while fighting fast-moving flames.
Tonight, you will hear from those Maui county firefighters about two of the worst hours of their lives. They took a stand to save their hometown without the thing they depend on the most – water.
The morning began with blue skies and winds gusting nearly 60 miles an hour.
Aina Kohler: I was just watching the ocean, and watching what was happening on the ocean, and just never seen that before.
Sharyn Alfonsi: What was happening on the ocean?
Aina Kohler: It just was, like, froth, it was completely white. And there was, like, whirlwinds that was– sat out there for over an hour.
Sharyn Alfonsi: Like, that had been whipped-up?
Aina Kohler: Yeah. Yeah, the winds were just nuts.
Firefighter Aina Kohler drives Engine 3. She grew up in Lahaina – the once postcard perfect town of 13,000, tucked between the West Maui range and sparkling Pacific. In Hawaiian ‘Lahaina’ means ‘cruel sun.’ But on August 8th it was the wind – whipped up by a hurricane 500 miles offshore…that showed no mercy.
Crosses have been set up in Hawaii for those who died in the Lahaina wildfire
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Aina Kohler: We’re used to wind, but we weren’t used to that kinda wind. I looked out my window and there was, like, a giant kiddie pool, like, one of the bigger ones, flying through the air, like, 100 feet up.
At 6:30 that morning, a resident recorded this video after a power line fell and ignited the dry grass that covers much of Lahaina’s hillside.
At most there are 17 firefighters on duty in West Maui. Kohler’s crew of four relieved the firefighters that first responded.
Aina Kohler: We had– we had contained it, mean– meaning it wasn’t getting any bigger. So now we were just putting water on all the hot spots to make sure that it was– everything was fully out, just dousing everything in water.
Sharyn Alfonsi: How long were you out there?
Aina Kohler: We were– probably till, like, 2:00? and then we went on some calls in the neighborhood right next door: downed poles, and– that were leaning on houses, and downed lines.
Around three o’clock…Aina Kohler’s crew was called back to the area of the morning brushfire. This is police video. The hillside was on fire again.
Sharyn Alfonsi: How fast was the fire moving at that point?
Aina Kohler: Um I couldn’t tell. I could tell how fast the smoke is moving, and it was kinda, like, not even going up, it was going sideways.
The cause of the afternoon fire is still unknown. But mike walker had warned Hawaiian lawmakers about the danger of overgrown grass here for five years.
Sharyn Alfonsi: So how much of this is native to Hawaii?
Mike Walker: None of it.
Walker is in charge of fire protection for Hawaii’s Department of Land and Natural Resources. The type of grass he showed us is from Africa. It was brought here a century ago for cattle grazing because it grows fast even with little water.
Dry grass in Hawaii
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Sharyn Alfonsi: What can you do to make sure that this isn’t a tinder box?
Mike Walker: Well, a lotta the land right now is just unmanaged. It’s either folks don’t have the finances, or it’s not economically worth it to work the land, or they’re just banking the land for future development. I think you can see what happens when we do nothing.
On August 8th, a few minutes after 3 o’clock, wind carried burning grass toward homes half a mile away.
Keahi Ho: And by the time I reported that over the radio, um, every structure I could see was on fire.
Six-foot-four Keahi Ho is based in Lahaina on Ladder 3. He mans its biggest weapon— a cannon that shoots 2,000 gallons of water a minute.
Keahi Ho: It would just blow away. You know? Um I could stick it right in a window and put out that room, but the whole rest of the house is on fire. And then every other house is on fire.
Then – something he’d never experienced left him stunned – the hydrants started to run dry.
Keahi Ho: It was a real low point for me, ’cause—um, we just– I knew that we had lost, you know? That we were gonna really– this was gonna be worse than we could imagine.
The county’s Department of Water Supply told us the fire caused more than 2,000 pipe breaks…bleeding water out of the system.
Keahi Ho: And it was just somewhere around there that I heard that the, where my mom’s office is, which is a long ways away from where I was, it was on fire. And then to know that it was there and to know that I was running out of water, I was like, “Man. It’s over. Like, we’re gonna keep trying, but there’s– it’s over.”
This was the view from inside a fire truck. Black skies lit by an inferno that stretched for blocks. Firefighters didn’t have the water or the crews to stop it.
Residents say they never received an evacuation order. So by 4 p.m., police were racing around town to get people out.
At the same time, reinforcements started to arrive from other fire stations across Maui, including 26-year-old Tanner Mosher. He was with Engine 6.
Tanner Mosher
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Tanner Mosher: Once you got into the smoke, it was like five feet of visibility, maybe ten if you’re lucky.
Captain Jay Fujita: It’s like a blowtorch being blown at you. The heat was just so intense.
Captain Jay Fujita has been a firefighter almost as long as Tanner Mosher has been alive. He commanded Engine 1 to take a position a few blocks beyond that wall of fire…next to Mosher’s crew. At 4:30, streets were clogged with the cars of residents and tourists. This was a 911 operator…
911 Operator: “You guys need to leave. If you can’t- if you can’t drive away, get out of the car and run.”
The abandoned cars and a web of downed power lines trapped the eight firefighters and their two engines.
Captain Jay Fujita: Once we determined we wouldn’t be able to escape the– street that we were on– we pulled a line to kinda protect ourselves from the fire.
Sharyn Alfonsi: Just to keep the fire away from you?
Captain Jay Fujita: Yeah. But the hose burnt.
Sharyn Alfonsi: So you don’t have a hose–
Captain Jay Fujita: Yeah–
Sharyn Alfonsi: –and you can’t get out?
Captain Jay Fujita: Yeah. Our only course of action was to shelter in place.
Inside the engines, they relied on air tanks to breathe.
Tanner Mosher: You know we were just conserving our air as much as possible and just sitting in our seats. We were just fixating on making it out, lasting.
Sharyn Alfonsi: So at that point, it’s surviving?
Tanner Mosher: It’s surviving for sure. I mean, we could see metal melting in front of our eyes.
Captain Jay Fujita: I had texted my wife. I told her I love her and to pass the message on to the rest of my family, that I love them. That we’re stuck and we might not be able to make it out. But it was too hot in the truck, so my phone wasn’t working. So the message didn’t go through.
Tanner Mosher: I just remember bein’ like, “I can’t give up yet.” Like, “I gotta– I gotta do somethin’.” And so I remember looking out the window, and all of a sudden I could see– Engine 1 skeeter, mini one.
The skeeter is a small fire truck…like this one. Mosher jumped into it alone to see if he could clear a path for the engines to get out. Mosher says when he realized the skeeter couldn’t drive through the barricade of cars, he made the snap decision to drive over them to find help.
Tanner Mosher: And so I just remember putting it in four-wheel drive and I launched the barricade…and I kind of planed for a second and I was like ‘oh, ok I made it over’. And at the end of the lot was a rock wall, so I launched over the rock wall and definitely caught some power lines. So I would just be driving through the smoke, not seeing anything. So I’m just, like, driving through, dodging stuff.
His truck was damaged…but down the road he saw the lights of a police car.
Tanner Mosher: I just remember leaving most of my stuff in that truck, getting out, running to the cop, and just telling him like, “Hey, I got guys in there. They need help. They’re dying.” And so he’s just like, “Hey, you can– can take my squad vehicle. Just come back.” And so I– I hopped in there. Just started driving back into the smoke, where I knew I came from or remembered coming from.
As Mosher made his way back, Captain Fujita realized the fire truck was no longer offering protection.
Captain Jay Fujita: I noticed– our windshield failing. It started to fail.
Sharyn Alfonsi: Your windshield failing? What do you mean?
Captain Jay Fujita: So the– windshield is made up of– two panes of glass with a film in the middle. And that film was, you know, delaminating and bubbling in the windshield. So–
Sharyn Alfonsi: So it’s melting around you?
Captain Jay Fujita: Yeah. So we got out of the truck and we all sheltered behind the engine. And we heard– like a chirping of a siren. But because of the smoke we didn’t– couldn’t see where it was coming from. But finally we seen– a police SUV show up.
It was Tanner Mosher. Seven firefighters in gear crammed inside the SUV Mosher was driving, including his captain…Mike Mullalley who was unconscious from smoke inhalation. He’s on the far left in this picture taken before the fire.
Tanner Mosher: He was in the car, the SUV, with the door open, and his boots were h– were hanging, but they weren’t touching the ground.
Sharyn Alfonsi: So they’re just holding onto captain?
Tanner Mosher: Yeah, so all the guys that were able to reach him they were just locked on.
With his captain’s legs dangling out, Mosher says he jumped the loaded police SUV to safety.
Sharyn Alfonsi: Did Tanner Mosher save your life that day?
Captain Jay Fujita: Yes. He– he saved all of our lives.
Sharyn Alfonsi: He’s a young guy.
Captain Jay Fujita: You can’t teach that kind of– heroism. He just had it in him.
Once clear, the firefighters performed CPR and stabilized captain Mullalley.
Captain Jay Fujita: And then all seven of us went back to work.
Sharyn Alfonsi: You kept fighting fires?
Captain Jay Fujita: Yep. All the way to the next morning.
Aina Kohler
Courtesy Aina Kohler
With little water there was little they could do to save homes. So as the sun set the firefighter’s mission shifted to saving anyone they could, anyway they could. Aina Kohler ditched her fire engine and used a pickup to snake through the burning debris downtown. A local, she knew every way in and out.
Aina Kohler: There were some people in their cars stuck down there, not knowing which way to get out. And so I would jump in their car and I would drive their car out for them.
Sharyn Alfonsi: So everybody’s trying to get out, and you’re going in.
Aina Kohler: Yeah.
Kohler, a mother of two, said her family was able to escape, but like 16 other firefighters in Lahaina, she lost her home.
Sharyn Alfonsi: Did you ever think, like, “Why me?”
Aina Kohler: No. I was like, “Every oth– everything else is burned down, why not my house?” You know, I didn’t want to be feeling like I couldn’t defend, you know, the entire town, and if my house was still standing, I’d probably have even more guilt.
Once the sparkling jewel of Maui, this is Lahaina today…its treasures now a sea of ash and charred metal. More than 2,000 homes and businesses were destroyed. Hawaii’s attorney general is investigating the cause of the afternoon fire and how the water system failed. Already, in the hills above Lahaina…the flammable grass that set the stage for this disaster is growing back. Captain Jay Fujita took us to the street where his crew made its stand.
Captain Jay Fujita shows Sharyn Alfonsi the remains of his engine after the Maui wildfire.
60 Minutes
Sharyn Alfonsi: Your engine was right there?
Captain Jay Fujita: Yeah. Right there.
Those ashes, in front of us, are the outline of where fire consumed what was once Engine 1.
Captain Jay Fujita: It’s kinda, like– like, a grave, you know, coming back to see this. After we left, it was still hot enough and bad enough to burn the engine.
Sharyn Alfonsi: To nothing.
Captain Jay Fujita: Yeah.
Sharyn Alfonsi: What do you think about the fight now, when you look back on it?
Tanner Mosher: I think we all feel– wish we could’ve done more. We made it out, and we’re grateful. But at the same time, there– there’s still people that didn’t make it out.
Not far from where the Lahaina fire began…is a line of crosses, one for each person who died. The 100th victim was identified last week. But by our count – the Maui County Fire Department rescued at least 200 people from the fire.
Produced by Guy Campanile and Lucy Hatcher. Broadcast associate, Erin DuCharme. Edited by Matthew Lev.
Newly-released police bodycam footage captured the chaos and devastation which confronted officers as they responded to the wildfire in Lahaina, Maui, in August, as flames tore through the historic town. The island’s warning sirens did not sound, and with no fire trucks in sight, officers cut fences to try and create an escape path. Jonathon Vigliotti has more.
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Parts of western Maui reopened to visitors on Sunday just two months after wildfires destroyed the historic town of Lahaina. Officials hope an influx of tourism will help the ongoing recovery. Jonathan Vigliotti has more.
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Some Maui residents were able to return for the first time since the fires that leveled the historic town of Lahaina. Many found that there was little left. Jonathan Vigliotti reports.
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The death toll from last month’s Maui wildfires has dropped from at least 115 to 97 people, Hawaii Gov. Josh Green announced Friday.
In a video posted to social media Friday afternoon, Green said that the “number dropped a little bit because the Department of Defense and all of their physical anthropologists were able to help us discern better who was in cars or in houses.”
He did not immediately elaborate on why the death toll had been projected by Maui County officials at 115 for several weeks.
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Wailuku, Hawaii — Maui authorities said Thursday they’re planning to start letting residents and business owners make escorted visits to their properties in the restricted Lahaina Wildfire Disaster area later this month.
It’s been nearly five weeks since the deadliest U.S. wildfire in over a century devastated the historic town of Lahaina, killing 115 people and with dozens still listed as missing.
Views from the air show Lahaina on August 10, 2023 after wildfires driven by high winds burned across most of the town on the island of Maui in Hawaii several days earlier.
MARCO GARCIA / REUTERS
Darryl Oliveira, Maui Emergency Management Agency interim administrator, said in a news conference that officials plan to allow people in certain zones to start entering the restricted area Sept. 25. He said the goal and purpose of the supervised visits is for them to see their homes and properties safely and to get some closure.
“I really want to appreciate, or extend my appreciation to the community for being so patient and understanding, because I know that this has been long-awaited,” Oliveira said.
How process will work
The process will involve applying for a pass and meeting with officials before the escorted visits. Oliveira said they will be offered by zones depending on where the Environmental Protection Agency has finished hazardous materials removal work.
The first zones will be announced Monday and officials will start contacting people to let them know and walk them through the process, he said.
“It is just overwhelming to see the devastation, so part of our process is to support people and prepare them for what to experience,” he said. “We don’t want to traumatize or hurt anyone more than they’ve been hurt to date.”
Oliveira said people will be provided with protective gear, including respirators and special suits, and instructed on how to properly sift through debris while limiting exposure to toxic ash, according to CBS Honolulu affiliate KGMB-TV. “We don’t want to hurt anyone any more than they’ve already been hurt,” he said.
Water, shade and portable toilets will be available during the visits, Oliveira added. Health care providers will be available, and there will be guidance for salvaging any items at the properties.
Fire damage is seen from President Biden’s motorcade in Lahaina, Hawaii, on August 21, 2023.
MANDEL NGAN / AFP via Getty Images
“We don’t want people stirring up toxic dust so will give guidance on gently moving through to search for anything,” he said.
People who didn’t live or have businesses in the restricted area won’t be allowed to visit.
“It is not a safe environment for people to be in,” he said, adding much work remains to be done.
What’s ahead
“At some point, the Army Corps of Engineers will start removing debris, but not until people have time to get in and get their closure,” he said.
Hawaii Gov. Josh Green said Thursday on X, formerly known as Twitter, that people displaced by the fire are being moved into more permanent housing “the best that we can,” including longer-term rentals and extended Airbnb rentals with a goal of getting people into 18 months of housing.
He said some may stay in hotels and another goal is to consolidate the number of hotels so services can more easily be provided.
The number of people on the official list of those missing from the Maui wildfire stood at 385 on Friday, nearly unchanged from a week earlier.
In a news release, the Maui Police Department and the Federal Bureau of Investigation said 245 people on the list of 388 made public the previous week were located and removed. However, a nearly equal number of new names were added.
The updated total was a startling departure from what had been expected — a day earlier Gov. Josh Green said he believed the number would fall below 100.
“We think the number has dropped down into the double digits, so thank God,” Green said in a video posted to social media.
After Maui police released the updated list, the governor said the numbers of fatalities and missing are often in flux in mass casualty events until investigations are completed.
“Exact numbers are going to take time, perhaps a long time, to become finalized,” Green said in a statement provided through a spokesperson.
He said there are less than 50 “active missing person cases.” He didn’t elaborate but indicated those are the people for whom more information was provided than the minimum to be on the missing list compiled by the FBI. It only requires a first and last name provided by a person with a verified contact number.
A worker is seen in the fire-ravaged town of Lahaina on the Hawaiian island of Maui on Aug. 22, 2023.
Gao Shan/Xinhua via Getty Images
Authorities have said at least 115 people died in the blaze that swept through Lahaina, the deadliest wildfire in the U.S. in more than a century. So far, the names of 50 people have been publicly released and five others have been identified but their identities withheld because next of kin haven’t been reached. The rest have yet to be identified.
The flames turned the picturesque seaside town into rubble in a few short hours on Aug. 8. Wind gusts topping 60 mph ripped through the town, causing the flames to spread exceptionally quickly.
Lahaina has deep significance in Hawaiian history as the one-time capital of former Hawaiian kingdom and as the home to high-ranking chiefs for centuries. In recent decades, the town became popular with tourists, who ate at its oceanfront restaurants and marveled at a majestic 150-year-old banyan tree.
Half the town’s 12,000 residents are now living in hotels and short-term vacation rentals. The Environmental Protection Agency is leading an effort to clean hazardous waste left in a burn zone stretching across some 5 square miles.
Reconstruction is expected to take years and cost billions.
Initially more than 1,000 people were believed unaccounted for based on family, friends or acquaintances reporting them as missing. Officials narrowed that list down to 388 names who were credibly considered missing and released the names to the public last week.
New names on Friday’s updated list were added from the Red Cross, shelters and interested parties who contacted the FBI, Maui Police Chief John Pelletier said. He urged family members of the missing to submit their genetic data to help identify their relatives.
“If you have a loved one that you know is missing and you are a family member, it’s imperative that you get a DNA sample,” Pelletier said in a video posted to Instagram.
The cause of the fire hasn’t been determined, but it’s possible powerlines from downed utility poles ignited the blaze. Maui County has sued Hawaiian Electric, the electrical utility for the island.
The utility acknowledged its power lines started a wildfire early on Aug. 8 but faulted county firefighters for declaring the blaze contained and leaving the scene, only to have a second wildfire break out nearby.
Local government officials have faced significant criticism for their response both before, during and after the Lahaina fire, one of several which sparked on Maui on Aug. 8.
Maui County Mayor Richard Bissen has been vague as to his actions as the Lahaina fire was spreading. In an interview Bissen gave to local station KITV-TV, just after 6 p.m. on Aug. 8, he said, “I’m happy to report the road is open to and from Lahaina.”
However, Bissen was seemingly unaware that, at that point, much of downtown Lahaina was already ablaze. And while it was Bissen’s job to ask the state for emergency backup, the mayor told reporters this week he did not call the Hawaii Emergency Management Agency.
“I can’t speak to what — or whose responsibility it was to communicate directly,” Bissen told CBS News this week. “I can’t say who was responsible for communicating with General Hara.”
Major General Kenneth Hara, the director of the Hawaii Emergency Management Agency, said in a recent interview with Hawaii News Now that he was initially unaware of crucial details about the fire.
“I thought everyone had gotten out safely,” he said. “It wasn’t until probably the next day I started hearing about fatalities.”
Amid calls for his resignation, Bissen released a video statement Thursday in which he said:
“I want to be clear and repeat, that I have been present in our emergency operations center, since Aug. 7,” adding he did “become aware of fatalities” until Aug. 9.
“My first thoughts are, we should really get to all of the facts, whatever they may be, good or bad, that is a deeply personal discussion for any mayor and his or her constituents to have,” Green told CBS News in an interview Friday when asked whether Bissen should resign.
On Aug. 17, a little over a week after the fire broke out, Herman Andaya resigned from his post as chief of the Maui Emergency Management Agency, just one day after he publicly defended his controversial decision not to activate the island’s warning sirens when the Lahaina fire was spreading.
Andaya argued that sounding the sirens could have created confusion by sending Lahaina residents into the path of the blaze because they may have thought the sirens were signaling a tsunami, not a wildfire.
“The public is trained to seek higher ground in the event that the sirens are sounded,” Andaya told reporters on Aug. 16.
“Had we sounded the sirens that night, we were afraid that people would have gone mauka (mountainside), and if that was the case, they would have gone into the fire,” he added.
Andaya has since been replaced by Darryl Oliveira, a former Hawaii Fire Department chief who also served as the head of the Hawaii County Civil Defense Agency.
The blaze that engulfed Lahaina was the deadliest U.S. wildfire in over a century. Weeks later, Maui officials are facing questions over how they responded to the fires. Jonathan Vigliotti has the story.
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Maui County early Friday released its first official list of those still unaccounted for after the wildfire that tore through the historic town of Lahaina on Aug. 8. There were under 400 names on the list, significantly lower than previous estimates that had the number at more than 1,000. Ben Tracy reports from Lahaina.
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Hawaii has relied on tourism for decades, but since the devastating wildfires, unemployment claims have spiked. James Tokioka, director of Hawaii’s Department of Business, Economic Development and Tourism, joins CBS News to discuss what people can do to help.
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Maui County sued Hawaiian Electric Company on Thursday over the fires that devastated Lahaina, saying the utility negligently failed to shut off power despite exceptionally high winds and dry conditions.
Witness accounts and video indicated that sparks from power lines ignited fires as utility poles snapped in the winds, which were driven by a passing hurricane. The Aug. 8 fires have killed at least 115 people, making them the deadliest in the U.S. in more than a century. Hundreds more remain missing.
Hawaii Electric said in a statement it is “very disappointed that Maui County chose this litigious path while the investigation is still unfolding.”
The FBI and Maui County police are still trying to determine how many people remain unaccounted for in the fires. The FBI said Tuesday there were 1,000 to 1,100 names on a tentative, unconfirmed list.
Maui County officials said Thursday that 46 of the victims have so far been identified. They include 7-year-old Tony Takafua, the first confirmed child victim of the fires.
In an aerial view, burned cars and homes are seen a neighborhood that was destroyed by a wildfire in Lahaina, Hawaii. Aug. 17, 2023.
Getty Images
In a news release announcing the lawsuit, Maui County officials said the wildfires destroyed more than 2,200 structures and caused at least $5.5 billion in damage.
The lawsuit said the destruction could have been avoided and that the utility had a duty “to properly maintain and repair the electric transmission lines, and other equipment including utility poles associated with their transmission of electricity, and to keep vegetation properly trimmed and maintained so as to prevent contact with overhead power lines and other electric equipment.”
The utility knew that high winds “would topple power poles, knock down power lines, and ignite vegetation,” the lawsuit said. “Defendants also knew that if their overhead electrical equipment ignited a fire, it would spread at a critically rapid rate.”
A drought in the region had left plants, including invasive grasses, dangerously dry. As Hurricane Dora passed roughly 500 miles south of Hawaii, strong winds toppled at least 30 power poles in West Maui. Video shot by a Lahaina resident shows a downed power line setting dry grasses alight. Firefighters initially contained that fire, but then left to attend to other calls, and residents said the fire later reignited and raced toward downtown Lahaina.
With downed power lines, police or utility crews blocking some roads, traffic ground to a standstill along Lahaina’s Front Street. A number of residents jumped into the water off Maui as they tried to escape the flaming debris and overheated black smoke enveloping downtown.
Dozens of searchers in snorkel gear this week have been combing a 4-mile stretch of water for signs of anyone who might have perished. Crews are also painstakingly searching for remains among the ashes of destroyed businesses and multistory residential buildings.
“Our primary focus in the wake of this unimaginable tragedy has been to do everything we can to support not just the people of Maui, but also Maui County,” Hawaiian Electric’s statement said.
Hawaiian Electric is a for-profit, investor-owned, publicly traded utility that serves 95% of Hawaii’s electric customers. It is also facing several lawsuits from Lahaina residents as well as one from some of its own investors, who accused it of fraud in a federal lawsuit Thursday, saying it failed to disclose that its wildfire prevention and safety measures were inadequate.
Maui County’s lawsuit notes other utilities, such as Southern California Edison Company, Pacific Gas & Electric, and San Diego Gas & Electric, have procedures for shutting off power during bad windstorms and said the “severe and catastrophic losses … could have easily been prevented” if Hawaiian Electric had a similar shutoff plan.
The county said it is seeking compensation for damage to public property and resources in Lahaina as well as nearby Kula.
Other utilities have been found liable for devastating fires recently.
In June, a jury in Oregon found the electric utility PacifiCorp responsible for causing devastating fires during Labor Day weekend in 2020, ordering the company to pay tens of millions of dollars to 17 homeowners who sued and finding it liable for broader damages that could push the total award into the billions.
Pacific Gas & Electric declared bankruptcy and pleaded guilty to 84 counts of manslaughter after its neglected equipment caused a fire in the Sierra Nevada foothills in 2018 that killed 85 people, destroyed nearly 19,000 homes, businesses and other buildings, and virtually razed the town of Paradise, California.
Divers are searching a stretch of the Pacific Ocean off the Lahaina coastline for human remains. Several people had jumped into the water to escape the Aug. 8 wildfire as it spread. Ben Tracy reports.
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Hawaii’s economy has suffered between $4 billion and $6 billion in losses after deadly wildfires ripped through several regions of Maui this month.
The Lahaina conflagration and Kula wildfires in early August burned between $2.5 and $4 billion worth of insured properties in the state, an estimate from risk-modeling company Moody’s RMS shows.
The assessment, released Tuesday, reflects direct and indirect losses from physical damage caused by the fires which burned through approximately 2,170 acres, or 3.4 miles. More than 100 people have been confirmed dead as a result of the catastrophe, while more than 1,000 remain unaccounted for.
Moody’s calculated the state’s economic losses using building-level damage assessments from multiple sources, in addition to damage maps from the Maui Emergency Management Agency.
The estimate of Hawaii’s economic losses does not factor in the blaze’s effect on the state’s gross domestic product; government spending on the response to the catastrophe or the social cost of the fires, as the daily lives of families and communities are forever changed.
Lahaina, Maui, Thursday, Aug. 17, 2023 – Aerial images east of town where homes and businesses lay in ruins after last week’s devastating wildfire swept through town.
Robert Gauthier
Disruption to tourism
Business interruptions are another notable source of economic losses from the fires reflected in Moody’s estimates. In addition to businesses directly impacted by the fires, the are also those indirectly impacted.
Small businesses located on safe parts of Maui remain open but are suffering from a loss of tourist dollars as airlines and government officials warn travelers to cancel their trips to Hawaii’s second largest island.
“We still need tourists to come to the island. We need them so that we can support locals who were affected,” restaurant owner Nutcharee Case, told CBS MoneyWatch. Case has been feeding wildfire survivors by cooking and shuttling free meals to Lahaina, about 22 miles away.
Roughly 70% of every dollar in Maui is generated directly or indirectly through the “economic engine” of tourism, according to the Maui Economic Development Board’s website.
Rebuilding
Rebuilding on Maui following the devastating wildfires could cost more than $5.5 billion, officials forecast Saturday. Insurance is expected to cover at least 75% of the economic damage, according to Moody’s, because the state has high insurance penetration rates and policies typically cover wildfire damages.
However, “extenuating factors” such as potential supply-chain issues and the impact of inflation on construction prices can drive up the cost of losses even higher than insured-value estimates, the ratings company noted.
Exactly two weeks after a wildfire ripped through the historic Maui city of Lahaina, officials on Tuesday said that the number of people unaccounted for in the blaze continues to fluctuate due to uncertain and incomplete data. At least 115 people have been killed in the fire, the deadliest U.S. wildfire in more than a century.
In a news briefing Tuesday afternoon, Steven Merrill, special agent in charge of the FBI’s Honolulu division, said that the number of people “reported unaccounted for” is between 1,000 and 1,100.
“Whether it be someone who just gave a first name, ‘Chris is missing,’ or someone that gave very extensive and specific information,” Merrill clarified.
This latest estimate comes one day after Maui County Mayor Richard Bissen said that the number of missing was believed to be at around 850.
“We don’t want to leave any stone unturned, so we’re considering everybody on that list until we can prove that they’re not on that list,” Merrill said, emphasizing the number will change as new information continues to come in.
Search and recovery team members check charred buildings and cars in the aftermath of the Maui wildfires in Lahaina, Hawaii, on Aug. 18, 2023.
YUKI IWAMURA/AFP via Getty Images
“There may be a shelter out there, for example, a hotel out there, that hasn’t reported people,” he said.
Officials were unable to confirm how many of the missing are children. Merrill disclosed that no one on their missing persons lists has a child’s birthdate.
“That doesn’t mean…there are not minor victims,” Merrill said. “…On all of our lists, we don’t have any names, currently, that show a date of birth of someone who is a child,” Merrill said.
He also noted that about 1,400 of the 2,500 people who were initially reported missing have been so far found safe.
For days, hundreds of search and rescue crews and dozens of cadaver dogs have been canvassing the burn area for human remains. The FBI has evidence collection personnel, forensic science experts and cell phone analysts on the ground in Maui assisting in the identification process, Merrill said.
Familial DNA is being used to help identify victims. At least 104 DNA reference samples have been collected so far from people on the island in an effort to “construct family trees, or pedigrees,” Julie French, senior vice president for the DNA analysis company ANDE, told reporters.
“Nearly three-quarters of the remains that have been tested thus far have generated searchable DNA results,” French said.
Maui Prosecuting Attorney Andy Martin said DNA analysis was being solely conducted by ANDE, not the FBI or any other local government agencies, and that the samples collected were only being used for the purpose of identifying victims.
As of Tuesday evening, 43 people have been identified, county officials said. Of those, eight names have been publicly released, ranging in age from 59 to 74.
Meanwhile, there were fresh questions over how aware Maui County officials were of the conditions on the ground Aug. 8 as the Lahaina fire was breaking out. This because of an interview Mayor Richard Bissen gave to local station KITV-TV, just after 6 p.m. on Aug. 8.
“I’m happy to report the road is open to and from Lahaina,” Bissen told KITV at the time.
However, Bissen was seemingly unaware that, at that point, much of downtown Lahaina was already ablaze, with thousands of people trying to flee the flames which destroyed about 80% of the city.
When asked about the timeframe of that specific interview Tuesday, Bissen responded that “we had lots of information coming in, we had lots of communication that was broken down.”
As the fire situation was unfolding, Bissen said, he was being briefed through the emergency operations center, with most of that information coming from the fire department.
The mayor disclosed that he “wasn’t aware…until later” that Maui County police officers had allegedly gone door-to-door in Lahaina at the time of the fire “making personal pleas…knocking on doors” and using speakers to ask people to evacuate.
“I can’t tell you what contributed to what,” Bissen said.
Last week, the chief of the Maui Emergency Management Agency resigned after being roundly criticized for not activating the island’s warning sirens as the Lahaina fire was spreading.
One day before quitting, when asked by reporters if he regretted not activating the sirens, Herman Andaya responded, “I do not.”
The cause of the wildfires remains under investigation. Hawaii Attorney General Anne Lopez also announced last week that she will bring in a “third-party private organization” to assess the response of local government agencies to the fires.
The Lahaina fire, one of four wildfires which broke out Aug. 8 on the island, burned about 3.39 square miles. It destroyed at least 2,200 structures, according to estimates, about 86% of which were residential. It was 90% contained as of Monday.
The four fires have burned a combined estimate of 10 square miles. On Monday, President Biden and First Lady Jill Biden traveled to Maui to tour the disaster zone.
— Jonathan Vigliotti and Caitlin O’Kanecontributed to this report.
Maui County Mayor Richard Bessen is facing criticism over his response to the deadly wildfires, with some questioning how aware he and other officials were of the severity of the blazes. Meanwhile, search efforts continue as hundreds remain missing. Jonathan Vigliotti reports.
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President Biden and first lady Dr. Jill Biden arrived in Maui on Monday to survey the damage from the deadly wildfires that destroyed more than 1,000 homes and killed at least 114 people. Some 850 people remain missing nearly two weeks after the town of Lahaina was destroyed. Jonathan Vigliotti reports.
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President Biden was heading to Hawaii Monday to view the widespread damage from the recent Maui wildfires, meet with survivors and fend off criticism that his administration responded to the disaster too slowly.
There were no details on the itinerary awaiting Mr. Biden and First Lady Jill Biden as they arrive nearly two weeks after ferocious, wind-whipped blazes claimed at least 114 lives — and likely many more.
Federal Emergency Management Agency Administrator Deanna Criswell, who’s scheduled to travel with the Bidens, said on the CBS News broadcast “Face the Nation” Sunday that, “The biggest thing that the president needs to see is just the actual impact. It really feels different when you’re on the ground and can see the total devastation of Lahaina. He’ll talk to some of the families that have been impacted by this and hear their stories.
“He’s really going to be able to, one, bring hope to this community, but also reassure them that the federal government is there,” she said. “He has directed them to bring the resources they need to help them as they begin to start their recovery and their rebuilding process.”
Mr. Biden issued a major-disaster declaration on August 10, two days after the devastating fires, to expedite federal funding and assistance to the area.
But some critics, including disgruntled survivors in Hawaii and some Republicans hoping to face Mr. Biden in next year’s presidential election, say federal aid has been inadequate and poorly organized.
Former President Donald Trump said it was “disgraceful” that his successor hadn’t responded more quickly, though White House spokespersons have said Mr. Biden delayed his trip so he wouldn’t distract officials and rescuers on the ground from recovery efforts.
Criswell, defending the government’s response during appearances on Sunday talk shows, said Mr. Biden’s presence Monday should underscore his commitment to ensuring Hawaii’s recovery.
She said more than 1,000 federal responders were now on the ground in Hawaii, adding that none of them would have to be moved to the U.S. Southwest to help as Tropical Storm Hilary moved through.
Maui residents say the process of recovering lost loved ones — and identifying bodies — has been agonizingly slow.
Members of a search-and-rescue team walk along a street on August 12, 2023 in Lahaina, Hawaii, following heavy damage caused by a lightning fast-moving wildfire.
Rick Bowmer / AP
Hawaii Governor Josh Green said more than 1,000 people remain unaccounted for and that the number probably includes many children.
While search teams have covered 85 percent of the search zone, the remaining 15 percent could take weeks, Green said on “Face the Nation,” adding that the fire’s extreme heat meant it might be impossible to recover some remains “meaningfully.”
Criswell acknowledged that the process could be frustratingly slow, but said the federal government had sent experts from the FBI, the Defense Department and the Department of Health and Human Services to help with the slow and painstaking identification process.
“Of course, as a person, as a father, as a doctor, I wish all the sirens went off,” Green told “Face the Nation.”
“The challenge that you’ve heard — and it’s not to excuse or explain anything — the challenge has been that historically, those sirens are used for tsunamis.”
“Do I wish those sirens went off? Of course I do,” he said. “I think that the answer that the emergency administrator from Maui, who’s resigned, was of course utterly unsatisfactory to the world. But it is the case that that we’ve historically not used those kinds of warnings for fires.”
The aftermath of a wildfire is visible in Lahaina, Hawaii, on August 17, 2023.
Jae C. Hong / AP
Presidential visits to major disaster zones, while viewed as almost politically mandatory, can carry risks.
When President George W. Bush traveled to Louisiana in 2005 to witness the historic devastation of Hurricane Katrina, critics seized on pictures of him looking out the window of Air Force One while flying over New Orleans to say his arms-length visit lacked empathy.
And when then-president Trump casually tossed rolls of paper towels into a crowd in hurricane-ravaged Puerto Rico in 2017, critics called his gesture cavalier and insensitive.
People whose homes were destroyed in the Maui wildfires are worried they may never be able to return due to the high cost of living on the island. Meanwhile, the recovery effort may still take weeks, and an approaching storm could hinder the efforts. Lilia Luciano reports.
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