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Tag: Growth Strategies

  • Top 5 Mistakes Entrepreneurs Make When Scaling Their Business To 7 Figures

    Top 5 Mistakes Entrepreneurs Make When Scaling Their Business To 7 Figures

    Opinions expressed by Entrepreneur contributors are their own.

    Scaling your business to seven figures is not that hard. But it also isn’t easy. At least, it’s not easy to maintain a seven-figure business and continue to scale it.

    I’ve learned this the hard way after building and growing several businesses to seven figures and beyond — as well as mentoring and investing in dozens more. It’s strange how easy it can feel once you build some momentum. Growth leads to growth and everything seems to be okay. Until all of a sudden, it isn’t.

    Having gone through this cycle myself, I’ve discovered a few common mistakes most of us make when in a period of growth. I share these in the hope they not only inspire you to scale your own business to new heights but maintain these levels so you can continue to smash through one glass ceiling after another.

    Related: 4 Ways to Build a Seven-Figure Brand and Sellable Business

    1. You hire too fast

    No matter what industry you’re in, it’s important to expand your team when growing your business. You can only do so much. You must delegate and work on the business instead of trying to do everything on your own. However, the timing around all this has to be right. If you push too hard too soon, you can overwhelm and halt all momentum.

    So although you need to grow your team — and constantly think about the different types of roles you need — it’s essential that you get clear on your priorities. By honing in on the roles that offer the most return, you ensure you maintain your momentum without putting too main strain on yourself, your existing team members, and, most important of all, your cash flow.

    2. You create too many offers

    I see this mistake all the time, often because an entrepreneur gets caught up comparing themselves to other business owners. You’ve heard the advice before, to diversify your portfolio and add multiple streams. It’s good advice, in part. Yet you have to tread carefully because launching too many offers too soon places far too much pressure on your shoulders. Worse than that, it creates a disconnect between you and your audience because they don’t know what they should do next.

    Should they buy your course? Maybe hire you to coach them? How about that membership they can subscribe to? Or that other course, program or product?

    The last thing you want to do is overwhelm and confuse. Adding new income streams is important, but you don’t have to do it all now. Make sure you become a “go-to” authority in one or two areas and provide huge value to those you serve.

    Related: Meet the Mother Of Three Making 7-figure Income Working Part-time From the Beach

    3. You increase your expenses

    This mistake is a byproduct of the previous two because as you grow your team and add new income streams, your expenses rise exponentially. It can seem manageable at first, but before long it can spiral out of control. I’ve experienced this firsthand as my monthly expenses practically doubled month-on-month. It’s a disaster waiting to happen unless you get crystal clear on your finances.

    This is a continuous habit you need to nurture, ensuring you check in on your revenue and expenditure each month. It’s not that you shouldn’t spend more as you make more, but you have to give everything you invest in purpose. Whether that’s a new team member, improving your lifestyle or placing new resources into the business, you always have to have a reason for spending your money. If not, you can quickly run out of it.

    4. You don’t reinvest in your business

    This is a huge mistake and once again it’s one I used to make. There’s so much advice out there about how to invest your money. The problem is, most of it isn’t relevant to an entrepreneur because most of it encourages you to take money out of your business and place it somewhere else (stocks, shares, bonds, pensions, etc.). That makes sense for someone with a predictable income. But for an entrepreneur? No way! The best thing you can invest in is your business because this is what you have the most control over. So before you give your money to someone else to invest, make sure you fully support your business with the time, money and resources it needs.

    Related: 4 Ways to Invest More Deeply in Your Business

    5. You don’t take money out of your business

    It’s important to constantly invest in your business, but you have to continue to invest in your own life, lifestyle and personal growth. In the early days, I also recommend entrepreneurs take as little as they can and reinvest as much of it into their business. Yet this can only last so long. Once you build momentum and step into a period of growth, you have to embrace this yourself — not just as a business owner, but as a human being.

    I see this mistake play out too often as successful entrepreneurs struggle to step back and enjoy life. It’s a fine balance, yet it’s an important one if you want to find harmony. The alternative soon turns toxic as you begin to resent your business. It’s an easy fix because all you have to do is to commit to growing as a person as you grow your business. This means you too require (and deserve) investment: money, time, energy and attention.

    The rollercoaster ride you’re on is full of ups and downs. Just because you’re scaling and on the fast track to seven figures and beyond doesn’t mean there aren’t obstacles in your way. Avoid and overcoming these five mistakes will help you navigate your way to success.

    Scott Oldford

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  • The Benefits of Crypto Education for Your Business

    The Benefits of Crypto Education for Your Business

    Opinions expressed by Entrepreneur contributors are their own.

    In 2022, the cryptocurrency market shuddered literally in all directions. ‘s market cap fell below $1 trillion, and Bitcoin dropped 65% from an all-time high. But despite these circumstances, a new report from intelligence firm Chainlaysis has found that crypto adoption has slowed less than expected despite a bearish start of the year for the cryptocurrency market. In fact, it’s still above pre-bull market levels from 2019.

    Some countries dominating the adoption index have different socioeconomic situations, from lower middle income to above median income and high incomes. Some of the countries include Vietnam, the , Ukraine, India, Brazil, Colombia, Ecuador, Thailand, The United States and The United Kingdom.

    Data suggest that people, startups and large companies have stuck with cryptocurrencies and blockchain despite the . They continue to pour significant portions of capital into digital assets and their underlying . And no surprise: blockchain offers numerous advantages and benefits not only to individuals but also to entrepreneurs and businesses from different industries.

    The benefits that crypto and blockchain bring to the table can become an effective solution for some of the pain spots for today’s businesses and their customers, but this requires extensive .

    Related: How Crypto Education Can Boost the FinTech Industry

    What Is cryptocurrency?

    The most popular Google searches about cryptocurrencies are: “what is cryptocurrency,” “how to invest in crypto,” “how does crypto work,” etc. After almost 15 years since being created, there’s still a lack of educational content and resources for people and institutions to understand and adopt cryptocurrencies and blockchain technology.

    This lack of crypto education leads people to make uninformed decisions when investing in cryptocurrencies, usually ending in a somewhat worse performance than they initially thought. For example, a recent survey shows that almost 50% of Americans who have invested in crypto say it has “done worse than expected.” Despite this, over 60% of US parents believe children should learn about cryptocurrency in schools.

    Related: 5 Things to Know Before You Invest in Cryptocurrency

    Why crypto education is necessary for crypto adoption

    To reach mass-scale adoption, it’s necessary to spread for crypto assets and blockchain education to understand how this technology and the overall crypto space work —and make education more accessible.

    A more educated user is less likely to fall for the usual traps in the crypto world, such as rug pulls or phishing scams. Businesses can benefit from exploring and adopting blockchain technology and avoid certain pain spots.

    For instance, the immutable nature of blockchain doesn’t allow chargeback; transactions are instant and irreversible. And chargeback is often used as a tool to commit friendly fraud, a significant pain for merchants due to false positives, operation costs, chargeback fees, and fines, which had caused small and mid-size businesses to spend over $35 billion in 2021.

    Should businesses be crypto-educated?

    Businesses can scale internationally via low-cost and fast international payments using cross-border blockchain-based solutions. Moreover, the Ethereum Merge signifies a significant step for the blockchain to become more scalable, cost-efficient, and energy-efficient for its users and enterprises seeking to build on its ecosystem.

    The Merge successfully transitioned Ethereum from proof-of-work (PoW) to proof-of-stake (PoS). This means the network doesn’t need to rely on miners to create and validate transaction blocks but on a set of network nodes that stake ETH to validate and create those blocks, reducing energy consumption by 99%.

    Related: It’s Time To Get Interested In Ethereum Again

    How are institutions and universities spreading crypto education?

    Luckily enough, numerous initiatives are being taken by crypto institutions, universities and even countries across the globe, not only on a financial level but on a technical level as well. Popular examples of universities are the Royal Melbourne Institute of Technology, and the Massachusetts Institute of Technology (MIT). From an early age, crypto education should be accessible to everyone interested in this sector. It will guarantee future prosperity and accelerated adoption. Global universities can help society to get educated about crypto.

    Blockchain firms are also funding numerous universities to help accelerate research and growth. Other examples are the Algorand Foundation, which invested over $50 million in funding for a virtual research program.

    As mentioned earlier, the Philippines is one of the leading countries in the crypto adoption rate, and one of the main reasons is that nearly 80% of Filipinos are unbanked. Philippine universities will offer free courses on Bitcoin and other cryptocurrencies after a senate hearing discusses financial inclusion and regulatory frameworks for the country.

    Several crypto institutions offer vast educational content on all things crypto. These and other companies also provide training courses and interactive videos where people can learn about crypto and earn rewards by completing quizzes.

    Lack of crypto education prevents mass adoption

    The lack of crypto education is what hinders crypto adoption after almost 15 years of being created. The good side of the story is that institutions are taking numerous initiatives, firms, universities, and countries worldwide. The next two or three years are primordial to massively spread crypto and blockchain education and resources so users, developers, startups, and businesses of all sizes can start investing in it too.

    Fuad Fatullaev

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  • How to Start a Company with Only $1,000

    How to Start a Company with Only $1,000

    Opinions expressed by Entrepreneur contributors are their own.

    When you think about starting a company, the first two questions that come to mind are: “How much is this going to cost, and how am I going to get that kind of capital?”

    The dynamics of funding a business have dramatically changed over time. Where once you were resigned to bank loans and savings, there are now many options to choose from to help get your business off the ground.

    However, let’s take a step back. You should ask: “What is the minimal amount of capital I need to get this off the ground?” For those first few steps, $1,000 can get you moving quickly and far along. It is all about what I call “resource capital,” a mixture of your time, money and effort.

    Related: How to Start a Business Online

    The price does not always equal the value

    As a disclaimer: I am guilty of falling victim to thinking that I had to have the best of the best when starting our company. We always went for the most expensive external partners for operational needs. A hefty price tag could at least give us confidence that we’d be getting exactly what we paid for, right? We found that just because a company spends a lot of time and money on its reputation, it does not mean that it will deliver. We had to learn that going the less expensive route was not always bad.

    Related: 10 Ways to Fund Your Small Business

    Building your business

    Building a business is like building a house. You have to dream it up, create a blueprint and get all the necessary permits from the city. From there comes all the fun stuff, like designing, building and scaling.

    Starting off the same way, we have to think about our business and our $1,000 in very similar steps:

    The Permits

    – Business Filings: ($50 – $150 depending on location)

    Every state has a site or process for starting a business which can typically be found on the Secretary of State’s . California, for example, allows you to choose your name, pay your fee, obtain your EIN, and then your business is official. Depending on the corporate structure, this can be more complex. Still, many people make the mistake of using to file businesses when, in reality, it is simpler than many are led to believe.

    The Blueprints

    – Your Website or Landing Page: (Free – $150/month)

    There are a variety of platforms you can choose for this. I recommend not spending a lot of time building out an entire site. Instead, build a simple landing page that provides an exciting outline of your business. Think of this as the digital billboard you can use when explaining what you are building to others.

    Don’t hire some expensive web designer to build it your first go around. There is a 100% chance it is going to change.

    – Website domain & Email: ($12 – $60)

    Always buy the domain if you can, or an offshoot of it (e.g., “.co” or “.io.” No one will take a business seriously if it does not have a proper domain name. This is simple to do at places like and Domains.

    Next, create your new email address with your new domain name — your first name and company name will do. If you want a more general support email, use “hello@” or “info@” instead. In many cases, website platforms have packages where the domain and the email are included. Take advantage of these cost savings out of the gate.

    The designs

    Your early branding is crucial in getting people to take you seriously. To successfully build a , your business has to look the part.

    Creative (Logo, Branding): ($100 – $350)

    If you are not creative and need help with things like logos and branding, there are resources such as 99Designs, Fiverr and even , where you can hire brand specialists to help you. Being consistent with how you present your brand out of the gate is incredibly important and helps align yourself with the brand and its mission, and it is an exciting and fun win you can celebrate right off the bat.

    Laying the foundation

    – SAAS Tools: (Free – $100)

    Now that you are ready to build your “house,” it is time to pick your tools. There are thousands of options for SAAS products, depending on what you are doing. The key thing to remember here is only to utilize what you need and always choose the free trial first. These companies are built to hook you for free and prepare you to pay as you scale. If you need to pay for their service, I recommend spending a maximum of $100 on these.

    Finding your contractor

    – Virtual Assistant: ($300-$500)

    If you are starting alone or even with a partner, you will be shocked to find out what $10 per day can get you. When it comes to virtual assistants, this cash can get you just about anything you need. The goal is to ensure you get someone of quality who understands your work style and brand. This will not only result in you learning to delegate and build a team but will offload a minimum of four hours each day of work.

    When starting a company, one of the most significant issues is the number of menial tasks that need to be done. Having someone to handle those is critical. If you need someone more project-based rather than part-time or full-time, I recommend looking to places like Fiverr instead of Upwork, which is typically meant for more seasoned, US-based contractors.

    Back to that key figure, $1,000 is more than enough cash to lay the basic foundations. It’s also enough money for your startup to at least appear like a legitimate company, which is half the battle.

    Related: 3 Alternatives to Venture Capital Funding for Startup

    Patrick Frank

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  • How Small Companies Can Contribute to Global Change

    How Small Companies Can Contribute to Global Change

    Opinions expressed by Entrepreneur contributors are their own.

    Small businesses can play an important role in addressing global challenges using their unique perspectives and resources. This is because they can generate new ideas, solve problems and create new products. They can also help to bring down global emissions. By doing so, they can assist in reducing the impact of climate change on the planet.

    Small businesses need to be well structured and have a clear purpose to contribute substantially to local and global economies. By understanding their industry, stakeholders, and environment, they can identify opportunities and seize chances to make a positive impact. Below are some ways small businesses can help create solutions to global challenges that will benefit everyone.

    Related: 10 Ways Small Businesses Can Give Back Without Breaking the Bank

    1. Dynamism in the marketplace

    Most small businesses can respond to shifting economic conditions and counter them quickly. This is because small businesses are typically very focused on their customers. They not only understand the ‘s requirements but also cooperate with the consumers to produce the best goods possible through customer feedback programs, which many start-ups employ.

    Because of this consumer loyalty, small businesses are more likely to survive tough economic times, which can aid in the development of local economies. Small firms may be less at risk of losing money during economic downturns since they generate less income than larger companies.

    2. Environment conservation

    One of the most talked about challenges facing the global world right now is environmental conservation, and I believe that with the emergence of small businesses, there is a likelihood that environmental conservation can be solved. Small businesses come in handy when dealing with critical environmental issues.

    For instance, local businesses tend to set up shops in pre-existing buildings. This alone will minimize the destructive behavior of digging up land for construction. Larger enterprises and organizations frequently have infrastructure created for them, resulting in less green space in society and more dangerous materials. Because tiny enterprises require just a little room, they use the available space, which is what environmental conservation is all about.

    Moreover, small businesses have a fruitful relationship with other small manufacturers regarding supply chain and logistics issues, resulting in cheaper products being produced. As a result, it will have a lesser severe environmental impact. Finally, small enterprises tend to locate their community centers in areas where it is more common to walk or ride. As a consequence, fewer customers and staff will have to drive to the establishment.

    Related: How Startups and Small Businesses Can Address Climate Change in the Workplace

    3. Community development

    Small enterprises play an essential role in the community since they contribute to local economies by stimulating development and turmoil in their neighborhood. The issue of unemployment can be addressed through the establishment of small businesses. These small businesses create a pool of skilled and semi-skilled workforce who can come up with mind-blowing ideas to solve major societal problems.

    Small businesses require limited education to start, giving the population lacking credible education an equal chance to compete with large companies in the global market. Small enterprises attract people who create new goods or adopt new solutions to old problems. Larger enterprises are also huge beneficiaries of the emergence of small businesses because they tend to outsource talent from small businesses to drive their sales.

    4. Revenue collection

    When consumers do most of their business with small enterprises, they are more likely to contribute to the community. A successful local firm makes much money, necessitating higher tax payments, including local property taxes. Local police, fire, and education systems may use this money to invest in the community. A successful may also increase neighborhood property values, benefiting local residents and raising property taxes for government agencies.

    For small enterprises, sales taxes are still another source of revenue. Special taxing districts that concentrate on specific initiatives like lighting and sidewalk repairs to revitalize historic commercial areas and attract new consumers might be built on the support of local companies.

    Related: 10 Ways to Make Your Business More Socially Conscious

    Ferrat Destine

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  • Drive Product Growth With A Metric That Guides You to Success.

    Drive Product Growth With A Metric That Guides You to Success.

    Opinions expressed by Entrepreneur contributors are their own.

    As continues to crack down on how companies handle user data, it’s time for the business world to think about what exactly they’re collecting and measuring. The country’s strict laws make it more challenging to store and manage Chinese consumers’ data, but it could also have more wide-reaching ramifications if other countries decide to adopt similar regulations (much like the EU’s General Data Protection Regulation). This will lead to a new digital landscape when it comes to data and metrics.

    Not long ago, marketing and growth teams relied on just a handful of metrics to analyze campaigns and measure business performance: revenue, expenses and profit. Then, the internet exploded, ushering everyone into the information age. The rapid proliferation of , and data-collection methods created a feeding frenzy of sorts.

    Marketers and product teams began capturing and measuring anything and everything they could get their hands on. Their intentions were good: They thought if they collected every piece of data available, then voila, those metrics would reveal what was and wasn’t working in their products. In practice, however, they simply created a game of “find the needle in the haystack.” And unfortunately, there’s no winning that game.

    When it comes to product growth metrics, more isn’t always better. Having too many metrics is as bad as having none at all. Simply look at the sheer amount of data people generate to understand why. Research estimates that humans collectively will create more than 180 zettabytes of data by 2025. To put that in perspective, that’s equivalent to the storage of 2,587 iPhone 13 Pros per second (1 terabyte model).

    Imagine the resources and time it would take to track this much data. Plus, some of the information could be old or obsolete. Other metrics might be readily available but ultimately lack relevance and practicality. In the end, you’re data-rich but insight-poor — not a good position to be in.

    Why do you need a North Star metric?

    Rather than chasing down any metric that feels remotely related to your product, consider centering your product growth strategy around a singular guiding metric. Just as sailors used the North Star located directly above the Earth’s northern celestial pole to navigate oceans, you can use a North Star metric to align your team around the top-line goal of product growth.

    Of course, the sales, engineering, product and marketing teams can still have their own subgoals and metrics. But having that North Star shining brightly overhead keeps everyone moving in the same general direction. Because a North Star metric is focused on overall product growth, there’s a built-in level of teamwide transparency and camaraderie not found in other team-specific initiatives.

    However, what makes a North Star metric such an effective measure of success is its intrinsic relationship to users. By definition, a North Star metric is the number that best reflects the value your product delivers to users. Therefore, your teams will always be aligned and working together to grow your product.

    Related: Customer Experience Will Determine the Success of Your Company

    What constitutes a North Star metric?

    So, what exactly is a North Star metric? It’s important to note that revenue isn’t a North Star metric. When you track your product’s revenue, you track how much money you made at the end of the month, quarter or year. Though this is a decent indicator of success, it’s not user-specific. For example, revenue alone can’t tell you how much the average user spends on your products and how long they remain loyal.

    In general, there are five categories of North Star metrics:

    1. Customer growth: Customer growth-focused North Star metrics include market share and number of paid users, among others.
    2. Consumption growth: Consumption goes beyond mere site visits. Instead, think about this category through the lens of product usage, such as messages sent or classes attended.
    3. Engagement growth: If your product is an app, you might use engagement metrics — such as monthly or daily active users — to track the number of unique users within a specific time period.
    4. Growth efficiency: When comparing the value of a new user relative to the cost of acquiring one, you might leverage metrics around lifetime value and customer acquisition costs as your North Star.
    5. User experience: User experience metrics, such as net promoter score, provide data that helps you measure user satisfaction and product experience.

    Related: 4 Reasons Sharing Performance Metrics Will Accelerate Your Business

    What’s your North Star?

    Your North Star metric should be the one that’s most predictive of your product’s sustained success and how users get value from the product. Therefore, it will vary based on your industry, audience, offering, etc. For instance, a fintech product might coalesce around the total assets under its management or daily active users. In contrast, streaming company uses total hours streamed as their North Star metric.

    Of course, the metric you choose must be regularly measurable. It also needs to fulfill two other criteria to be considered a North Star metric: help generate revenue and mirror customer value.

    1. Help generate revenue

    A metric that doesn’t measure advancement toward goals in a way that informs your next steps won’t be useful at all. So, make sure you can directly tie your North Star metric to product growth. ‘s North Star metric, for example, is number of nights booked. This reveals platform growth and correlates with the value customers and hosts receive from good experiences.

    Just remember that it’s important to balance this criterion with the other two. For instance, if you hang your hat on a money-centric metric to the detriment of , you’ll ultimately drive users away. On the other hand, you can’t prioritize customer satisfaction at all costs, or you’ll run yourself out of business.

    2. Mirror customer value

    Your North Star metric needs to encompass what users find valuable about your product. If you fail to understand what they appreciate, then you’ll end up measuring the wrong thing. For instance, users disliked having to log in to ‘s virtual reality headset with a account. Meta was too focused on boosting its social media platform to realize that its audience wanted more flexibility and anonymity.

    To define your North Star metric, gather key stakeholders to outline your company’s needs and the value your product adds to users’ lives. Determine whether a metric helps users achieve the intended results of your offering. Look at the external factors that might impact your North Star metric, as well as the internal ones within your control.

    Related: How to Keep Leaders Focused on a Company’s Most Important Metrics

    Long ago, sailors turned their eyes to the sky to determine where they were going and what adventures awaited. In the same way, you can use your North Star metric to inform your product growth strategy no matter what the future holds.

    Nick Chasinov

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  • 4 Lessons That Can Help You Shift From Order Taker to Strategic Partner

    4 Lessons That Can Help You Shift From Order Taker to Strategic Partner

    Opinions expressed by Entrepreneur contributors are their own.

    There are partners who do the work and partners who create the strategies behind the work. As entrepreneurs, we tend to do it all because we’re establishing our and building our revenue pipeline. But there are inherent problems with this approach.

    Case in point: In my first full year working for myself, I landed a huge client. I had the experience, the knowledge and the skills for the assignment, but I was just starting out on my own and didn’t have a budget to hire help. Wanting to prove that I could handle the project, I did it all myself, serving as a marketer, copywriter and account manager.

    What I didn’t leave time for was strategy. My desire to please the client took over, and I ended up throwing myself into the tactical work at the expense of my strategic expertise. As a partner, I was doing myself a disservice. When the client didn’t see my vision, they mentally put me in the “doer” category.

    There are two inherent problems with being an order taker: Firstly, the work you’re ordered to do may not align with your vision and likely won’t earn the results they’re looking to achieve. Secondly, sooner or later, they’ll move the tasks in-house.

    Related: If You Want Your Clients to Truly Value You, You Need to Be Their Trusted Advisor. Here’s How.

    Apparently, I’m not the only one who has fallen into the people-pleaser trap. Women are apparently at greater risk of manifesting this self-sabotaging trait. According to a recent study, 56% of women are more likely than men to describe themselves as people pleasers.

    The results of another study concur — 54% of female participants exhibited people-pleasing behavior, while the minority of men at 40% showed similar tendencies.

    The pressure that women feel to please others is real. It’s a “gender norm” historically reinforced by society, making us more susceptible to related behaviors, such as difficulty saying no or arguing our case. As Caitlyn Collins, a professor of sociology at Washington University so aptly put it, “Women have been socialized into understanding that what is most important is that they be perceived as likable and agreeable.”

    We’re more likely to nod in agreement and dive into the work than we are to disagree or say we know better. And by and large, we’re invaluable as workers because we want to please.

    We tend to work harder than necessary to over-deliver, according to multiple studies, including Hive and Ponemon Institute. But just because we can, doesn’t mean we should. I eventually learned that establishing yourself as a strategic partner sets the stage for more rewarding work and greater profit margins.

    Fortunately, I was able to break free from my people-pleasing ways. Fast-forward 30 years, I am a CEO and an award-winning marketer. I wouldn’t have been able to achieve what I have without learning these four critical lessons as a strategic partner to my clients along the way.

    Related: How to Protect Your Career From Those Who Try to Undermine You

    1. Set the stage

    Your vision is what got you here, and while you have the know-how to handle a dozen tasks, your job isn’t to execute someone else’s vision but to create your own vision and teach others how to implement it. Set the stage upfront by kicking off every project with a discovery phase. This initial stage of the project allows you time to perform background research and gain an understanding of your client’s history, their competitors and their so that you can plan your strategy. As simple as you think it might be, present your findings to the client along with your strategic recommendations and the metrics by which you’ll measure success. And don’t forget to include the hours you spend on this discovery phase in your estimate — you should absolutely be compensated for this.

    Remember those research papers you had to write in school? You’d have to tell the reader what you were going to tell them, then tell them and then tell them what you told them. In this case, show the client where they are, then show them where they want to be and finally, show them how you’ll get them there. Position yourself as the partner that can empower their team to execute your strategic vision.

    2. Create a mantra

    Have you ever listened to a speaker at a professional event that just blew you away? The most prolific orators follow a simple mantra. Instead of trying to say too much, they focus on a single message. Think of your favorite consumer ‘s tagline. They use it in every ad spot and every creative campaign. A mantra is your personal tagline of sorts that ties back to everything you do. That simple mantra can help steer your pitches and presentations and keep you on track.

    Related: How Investing in Strategic Partnerships Can Help Grow Your Business

    3. Be curious

    Early on in my career, I suffered a great deal of imposter syndrome. What if the client asked a question that I didn’t have the answer to? What if I was just dead wrong? I watched veteran strategists seemingly breeze through pitches and presentations and wondered how I’d ever be that confident. Years later, I was offered a chief strategy officer role. I breezed through pitches and presentations, too. But it certainly wasn’t because I was always right. It was because I was always curious. Yes, I did my research, I questioned thought leadership, I studied statistics and prepared for every meeting, but I was also genuinely curious, and that gave me the power to listen, really listen, to the questions clients asked and the arguments they surfaced. Sometimes, they changed my mindset, and other times they solidified my resolve.

    4. Get comfortable with passing up business

    Not every prospect you talk with or present to will be the right fit for your agency. When you’re starting out, you might be keen to say yes to any and all work that comes your way to ensure revenue. But there comes a point where you’ll need to turn down work that doesn’t further your own purpose. Establish the goals, the metrics, how long you think it will take and what other work you have that will eat up hours of your day. Don’t agree to their timetable — and if you must, add rush fees in order to get it done.

    Enterprise clients can be intimidating, but they’ve come to you for a reason, so make sure you get what you need from them to be successful.

    Let that confidence drive you to focus on crafting your strategic perspective. Being a strategic partner doesn’t mean you can’t ever be wrong. What it does mean is that you’re willing to test new theories, question the status quo and offer a unique perspective. And that’s exactly what your clients will come to value.

    These are the four lessons I learned (the hard way, in most cases) in my first three decades of business. I hope they inspire you to position yourself as a strategic partner.

    Beth Newton

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  • How to Advance Your Career as a Remote Employee

    How to Advance Your Career as a Remote Employee

    Opinions expressed by Entrepreneur contributors are their own.

    As more companies push for the physical return of employees in the office, many of us still work remotely, at least part-time. Working in isolation can make it difficult to fit into a company and move up the ranks. It’s more difficult to stay top of mind, and this can result in proximity bias when it comes to career advancement and securing that promotion. This means you must be proactive in order to ensure your is not stalled due to the work-from-home or hybrid arrangement. Here are five strategies for staying visible.

    1. Do not ever give up the office entirely

    Your company may not require you to come into the office, but that does not mean you should not come in at all. Find reasons for your superiors and colleagues to see your face. Schedule a standing monthly meeting in person with your boss or a lunch date with co-workers. You can also just pick a day once or twice a month to simply go into the office and work there instead of in your home office. This will prevent people from forgetting about you and keep you in the loop on any goings on with your department and company that may not be relayed by way of a formal announcement. It will keep you current with office news.

    Post Covid-19, some companies have given up their physical offices altogether. If you don’t have an office, be proactive and set up a meet-up with coworkers who live nearby. The meet-up could be over a meal, or perhaps an activity together such as a morning volunteering with a local .

    Related: Why Proximity Bias Keeps Leaders From Excelling in the Era of Hybrid and Remote Work

    2. Update your superiors

    It is crucial that you have regular remote status meetings with your superiors. If this is not something your boss sets up on their own with you as a remote employee, you should take the initiative to set this up on your own. It does not have to be long or involved, but you must have virtual facetime to share your progress on your projects, inquire about any plum assignments or projects that you may want to advocate for and remind your boss of your accomplishments. Additionally, make sure you are documenting your achievements for that end-of-the-year review. Do not assume your boss will remember all your successes regarding raises and promotions.

    Related: Remote Work Is Here to Stay: Are You Ready for the New Way of Life?

    3. Take advantage of opportunities in virtual meetings

    If you are remote, you no longer have those happenstance “water cooler” conversations. Make sure you are signing on to virtual team meetings early so that as people log on, you can have a bit of small talk with your colleagues about non-work-related topics. If possible, ask if anyone can stay on at the end of the meeting to chat with you. Ask for advice or input on a project you are working on at the time. This can help you with innovative ideas and solutions and has the additional benefit of making others feel needed and included by asking for their advice.

    4. Create your own connection opportunities

    If you are local but still a remote employee, ask one of your colleagues to have lunch or breakfast in person. Think about having a group event at your home to help you stay connected to your co-workers. If you are geographically far from the physical office in another part of the country, schedule a virtual one-on-one once a week with someone in your department or a different department to continue to grow your intracompany network. Additionally, if you are traveling and will be close to a physical office of your company, use it as an opportunity to schedule an in-person meeting.

    Remote: Planning a Company Offsite? Here’s How to Ensure It’s Inclusive.

    5. Advocate for in-person professional development

    It is crucial to your professional development to stay abreast of innovations in your industry. While there are still opportunities for webinars and conferences online, you should negotiate one or two in-person conferences to attend each year to stay current and stay connected. Negotiating one or two industry-related organizations to join is a great idea as well. Even if you work from home, it is helpful to have a monthly in-person event where you see industry colleagues. These types of professional development gatherings are likely where your next opportunity will stem from a new client, vendor, speaking gig or even a new job altogether.

    With the changing professional climate post-pandemic, you will have to be more creative and deliberate about advancing your own career. Make sure you use these strategies to stay top of mind and ask for opportunities to grow and connect, rather than waiting for those opportunities to come to you.

    Jennifer Lynn Robinson

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  • Here’s Why You Should Approach Your Business Like an Artist

    Here’s Why You Should Approach Your Business Like an Artist

    Opinions expressed by Entrepreneur contributors are their own.

    Newsflash: Creativity is not just for the arts. You don’t have to be a “creative” person to harness that sense of energy, wonder and — and apply it to your .

    No matter what you do and who you serve as an entrepreneur, you can channel your inner artist to build a successful business. Here’s how you can adapt an artist mentality to establish an on-brand, genuine business.

    Be true to yourself and your brand

    Why did you strike out on your own in the first place? What made you take that leap of faith and launch your own business? I’m betting it’s because you wanted to create something of your own — something original and honest. Maybe you also wanted the freedom to pursue an and be your own boss, too.

    Artists do this with every new piece they create, whether it be painting, film, photograph or sculpture. They have a unique vision in their heads that needs to be brought to life through their art. They’re also the masters of their own time. Oftentimes they dictate what hours they work and who they work with.

    What true artists don’t do is set out to create an exact copy of something in the world that already exists. You can be inspired by other artists, experiences, things you see or what you feel, of course. But straight up copying someone else’s work? Not only is that bad for business, but it’s also bad for your creative spirit (not to mention, it limits your freedom to be creative).

    Pave your own way. Honor that vision you had for your business when you first launched. Stick to your values, and build an authentic business that you can be proud of.

    Related: 10 Things the Artist and the Entrepreneur Have in Common

    Trust your skills and ideas

    If you haven’t launched your business yet, or you’re currently at a crossroads, you might be finding it hard to pave your own way right now. Here’s a quick exercise to help you out with that:

    Take a deep, deep breath. Hold it for a couple of seconds, then exhale. Felt nice, didn’t it? Now, forget all of the specific details when it comes to your business for just a moment (don’t forget them completely, just put them on pause). Consider why you’re stuck making a decision or overthinking things.

    Could it be that you don’t trust your instincts? That you worry about your skills, ideas, and opinions not being good enough? I have news for you, friend. They are good enough. You are good enough. Your vision for your business is valid. Your voice should be heard. You have the skills and qualities to make it happen.

    Speaking of skills, many of the skills we possess and hone through our work are actually universal. Skills like adaptability, innovation, independence and communication, for example, can apply to anyone in any field.

    Artists battle imposter syndrome all the time. Honestly, all sorts of business owners do, too. But with practice, we overcome those feelings. It takes , confidence and trust in yourself. You got this.

    Related: 4 Ways to Unlock Your Inner Creativity

    Create something you need

    With art, you always want to create for yourself. This goes hand-in-hand with being on-brand and true to yourself. You want to execute your art (or the vision for your business) authentically, but your purpose matters, too. Create an experience for yourself first and foremost, knowing that what you produce will resonate with other people.

    Putting yourself first can feel uncomfortable if you’re not used to it. But discomfort and dealing with the unknown is actually a crucial part of creativity. It takes practice (and a little faith) to trust your creative process and your vision.

    Creating for yourself can be a tricky concept for business owners who serve clients or customers. You want your products or services to be tailored to others’ needs, of course. But don’t let other people’s needs eclipse your own. If you recognize the need for something, others will, too.

    Related: How Can Entrepreneurs Enhance Their Creativity?

    Look at your business with the eye of an artist

    When business is booming, your days can fly by in an instant. Depending on what you do, you might sit at your desk for hours on end, spend most of your time traveling or get stuck in one space for the majority of the day.

    If you’re doing what you love, however, you may not notice when the time passes like this. It might not be such a bad thing. But remember to shake things up every once in a while, if only to feed that creativity within you.

    Take in your surroundings with the eye of an artist. Go outside, breathe in nature, or experience something different whenever you can. That break in monotony, that little piece of spontaneity? It can work wonders for your business. It can even inspire your work, just as it would an artist.

    Be authentic. Trust yourself. Create something of your own, for you. And bring that creative energy and imagination to your work. You can apply these artistic principles to your business, even if you’re not an artsy type or work in a creative field. They’ll help you check in on the health of your business, as well as your passion for the work that you do.

    Jodie King

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  • Having Trouble Managing Your Technology and Software Projects? Try This Simple Strategy.

    Having Trouble Managing Your Technology and Software Projects? Try This Simple Strategy.

    Opinions expressed by Entrepreneur contributors are their own.

    In today’s world, plays an increasingly important role. Businesses rely on technology to remain competitive, from developing new products and services to streamlining operations. However, project management for technology, software and business projects is often complex and requires a high level of coordination among members. To ensure that such projects are completed on time and within budget, it has always been vital to confirm that the right technology team has been selected.

    Besides, we cannot ignore the fact that it is crucial to ensure that the proper framework for managing these projects is selected. The framework or model set for your technology, software and business projects constitutes the recipe for success; therefore, it has to be respected for the effectiveness of the project and the business at large.

    One of the best and highly recommended models for solving technology, software and business problems is the invaluable RACI matrix. This can be incorporated into your project management structures to facilitate project and team success. If you are having trouble getting your project off the ground, it might be the right time to try the RACI framework.

    Related: 4 Ways to Improve Project Management to Waste Less Time and Make More Money

    What is RACI

    RACI is an acronym for responsible, accountable, consulted and informed. It is a framework commonly used in project management but can also be applied to any situation where multiple people work together towards a common goal.

    The key to using RACI effectively is clearly defining the roles and responsibilities of each individual involved in the project. Once your entire team understands what they need to do, getting the project done on time and within budget becomes much more manageable.

    What can RACI do for your technology and software projects?

    RACI is a simple yet powerful tool for managing projects, from small technology initiatives to large-scale business transformations. Questions that arise within your technology and software projects — like who is responsible for a task, who is accountable for a job, who needs to be consulted on a task, and who needs to be informed about a project — are solved by RACI charts. There are different ways that a RACI chart can be created, but the most common method is to use a table with four columns:

    Responsible: This column includes the individuals who perform the task and are responsible for its completion.

    Accountable: This column lists the individuals who ultimately approve or signs-off the task or milestone and will be responsible for the outcome of the job. You will not directly hold these individuals responsible for not completing the task, but you can keep them accountable for the success or failure of your technology, and business projects. These individuals have the final say in decisions and ensure the work gets done.

    Consulted: This column lists the individuals whose input is solicited or needed to complete the task. They are also not directly responsible for completing the job, but their opinion is sought out and respected. They are consulted before a critical decision is made or a task is completed.

    Informed: This column lists the individuals who need to be kept up-to-date on the task or project but do not need to be consulted or involved in its execution.

    By clearly defining the roles and responsibilities, using the RACI model in simple to complex technology and software development projects will help resolve conflicts within teams and identify potential bottlenecks and areas of . It is widely known, especially between the technology and software development project teams, that clarity is vital when it comes to projects linked to technology. Using a RACI chart, you can ensure that everyone involved in the project knows their role and , helping your project run smoothly from start to finish.

    It will also be possible to develop contingency plans if someone cannot complete their assigned work. Potential users of RACI in the technology industry enjoy improved communication and coordination within a project team, which as a result, reduces the likelihood of errors or misunderstandings that can consequently lead to project failure if not quickly mitigated.

    Related: Why Software Projects Fail, and the Traps You Can Avoid That Spell Disaster

    RACI will help your organization achieve success

    Modeling business processes using the RACI matrix is a simple and effective way to ensure that everyone on your team knows their roles and responsibilities. The RACI model can help you to identify the critical stakeholders for each process and clearly define who is responsible, accountable, consulted and informed at each stage. This helps to avoid confusion and ensures that everyone knows precisely what is expected of them. In addition, the RACI model can help you to streamline your processes and improve efficiency by identifying issues and areas where there is duplication of effort. Essentially, by using the RACI matrix, you can help your organization run more smoothly and successfully. Give RACI a try on your next technology project, and you might be surprised at how well it works.

    Related: 5 Project Management Mistakes That Can Harm Your Business

    Steve Taplin

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  • 4 Ways to Use the Past to Capture Success

    4 Ways to Use the Past to Capture Success

    Opinions expressed by Entrepreneur contributors are their own.

    I always tell my students that “your history is not your destiny.” While that’s true, I’ve come to realize that your history can be valuable. You can gain so much from the past if you use it properly so that it trains your for success.

    Rewire your brain with the past

    I’m guessing you’ve heard of neuroplasticity, the brain’s capacity to change and be trained. They call it “synaptic pruning, ” meaning that seldom-used neuropathways lose their power and frequently-used neuropathways get stronger.

    To be successful, you want to strengthen neuropathways that lead to success.

    This is where the past comes in and why often you’re told to “forget the past.” Our natural tendency is to remember the negatives of the past, what we didn’t accomplish or what didn’t work out for us. Doing this strengthens pathways that make us doubt ourselves or feel afraid. But we can use the past differently to support more positive neuropathways.

    Related: 8 Steps to Move Away From the Past You Need to Leave Behind

    Use the past to grade your progress

    “The way to measure your progress is backward against where you started, not against your ideal.” — Dan Sullivan.

    In The Gap And The Gain, authors Dan Sullivan and Dr. Benjamin Hardy write that when you’re going after a goal, the gap is everything between where you are now and where you want to be.

    The gain is how far you’ve come, from where you started to where you are now. Most of us focus on the gap; how far we still need to go. We hardly ever acknowledge the gains we’ve made, the distance we’ve come, or how much we’ve accomplished.

    But by dismissing the gain, you’re wasting a great opportunity. “Success breeds success,” and success builds confidence, right? When you notice and applaud all the challenges you’ve successfully overcome, you strengthen the “overcomer” neuropathway.

    When you consistently acknowledge all those you implemented, or times you stepped out of your comfort zone, your brain starts seeing accomplishment as the norm for you. If you dismiss your progress and focus on what you haven’t yet accomplished, you’re strengthening that stressful “not there yet” feeling, which does not add to your confidence.

    Try it for yourself. If you’re having a tough day, look back at where you started on this journey to build your business. Think about how far you’ve come, the obstacles you handled, and the big and small wins. Give yourself a big high five for all the gains. How do you feel?

    Related: How Studying History Brings Success

    Use the past for learning

    “An experience only becomes valuable and useful once you’ve transformed it into a gain.” Benjamin P. Hardy

    A friend of mine has a client who is a highly successful business owner. Whenever this man makes a big mistake, he says, “well, that lesson was cheaper than my college — and probably more valuable!” He’s decided that every experience, especially the rough ones, gives him something he needs to learn. So, he’s very conscientious in figuring out what that lesson is.

    It’s not always easy to figure out the lesson right after a significant setback. But if you don’t find that gold nugget, your brain might jump to false conclusions, like thinking you are not good enough for success. Instead, turn it into a gain by finding the lesson.

    You can also do this with experiences in the past because the person you are today has a different perspective than the person back then. Try taking an incident in your past that still feels like a thorn in your side. What lesson could you gain from it? Did that experience make you stronger, wiser and more compassionate? Now, whenever you think of it, be sure also to remember what you gained from it.

    Use the past to be more effective

    will let you do everything better than negative thinking will.” —

    Dr. James Gross, a Stanford professor, ran a study to see how our emotions or state of mind affect what we do. His team studied 60,000 people for an average of 27 days. They found that when people were in a bad mood, they avoided challenges and even slacked off. They tackled the challenging but necessary work when they were in a good mood. In other words, to get good work done, it helps to be in a good mood. And you can use the past to get there, even if today is getting you down.

    Start by remembering when you felt proud, happy or especially confident. Maybe it was when you aced your third-grade spelling test or got your first job. Maybe it was going to your high school prom or stumbling across a fantastic waterfall on a hike.

    The key is to really get into that experience and feel what you felt back then. Give that memory a keyword like “waterfall.” Then find another great memory and re-experience that one. Pull out these great memories and re-experience them whenever you need a boost. After a while, you’ll find that even just saying the keyword can bring in that great feeling.

    So, rather than just “moving on” from your past, use it as a tool to build your business. Focus on the gains from your journey and celebrate them. Find the gems of learning from past experiences, especially the “bad,” and learn from them. Use your wonderful memories to enhance your mood so you can tackle those challenges. It’s true. Your history is not your destiny. But when you use your past properly to condition your brain for success, it can be a valuable ally.

    Krista Mashore

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  • 8 Podcasting Tips From the Hit ‘Girls Gotta Eat’

    8 Podcasting Tips From the Hit ‘Girls Gotta Eat’

    Opinions expressed by Entrepreneur contributors are their own.

    Trauma may sound like a strange starting place for comedy, but then, Lenny Bruce once said, “All my humor is based on destruction and despair.” The ladies behind the sex, dating and relationships Girls Gotta Eat are no strangers to this truth. When Ashley Hesseltine found herself in a relationship she badly wanted to work, but kept hitting road blocks, she did a deep dive into the psychology of relationships. That knowledge became the foundation for Girls Gotta Eat, which she started in 2018 with Rayna Greenberg, who’d experienced her own romantic traumas, including a broken engagement. Now, the podcast gets 2.5 million downloads a month, is a top 20 podcast on and Spotify, and after 50 live shows last year, Girls Gotta Eat is going on tour in Australia.


    Dylan York

    It’s easy to write off successes as tales of pure talent, but Hesseltine is not starry-eyed about that: “We treated the podcast like a business from day one,” she says. Being an entrepreneur has always been a goal for her, given that, “I’ve had quote-un-quote “problems with authority’ my whole life.” Greenberg agrees that the greatest gift of building their brand from scratch has been the independence that comes with it. “I’m in control of my own life and all the success and failure is my own.”

    Frances Dodds

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  • Go Beyond Number Crunching and Use Intuition Instead

    Go Beyond Number Crunching and Use Intuition Instead

    Opinions expressed by Entrepreneur contributors are their own.

    We all have intuition, but few know how to use it effectively. Intuition is your ability to understand something without thinking about it logically. It’s a knowing that comes from the heart rather than the head.

    Unfortunately, many ignore their intuition in favor of more rational thinking. You may not even be aware that you have this inner guidance system. But when you learn to trust your intuition, you can tap into a powerful source of wisdom and insight.

    Intuition can be a valuable tool in your . By learning to trust and follow it, you can access a deeper level of wisdom and insight. It’s essential to listen to your intuition, but not necessarily all of the time. Intuition should be used as a supplement to logic and reason, not as a replacement. There will be times when intuition conflicts with rational thought; in these cases, it’s essential to use your discernment to determine which is more accurate.

    Related: Is There Room for Intuition in Business?

    How can intuition help you with decision-making?

    When you trust your intuition, you’re more likely to take risks and follow your dreams. Intuition can help you:

    • See beyond the facts and figures to make choices based on our deepest values and desires.
    • Make better decisions by providing information that logic and reasoning may not be able to access.
    • Trust your gut feelings even when it goes against what you think you should do.
    • Connect with your higher self and receive guidance from the beyond
    • Tap into your creative side and develop new ideas.
    • Sense things that have not yet materialized. Things might make sense today, but intuition gives you the window to see if an opportunity is right for you in the long run.

    Related: The Scientific Reason You Should Trust Your Gut

    How to sharpen your intuition

    Although we all have access to intuition, not all of us can access it readily. Therefore, you must regularly sharpen your intuition to know how to access it when you need it. Here are some of the things you can start practicing to sharpen your intuition:

    • Spend time in nature: Connecting with nature can help you to clear your mind and connect with your intuition.
    • Spend time in silence and allow yourself to be.
    • Listen to your body: Our bodies can be powerful guides. If you feel called to do something but are unsure why… trust your gut and go for it.
    • Follow your heart: When you’re in touch with your heart, you’re more likely to have intuition. So follow your heart and let it lead you to your truth.
    • Pay attention to your dreams: Dreams can be a powerful source of intuition. So keep a dream journal and pay attention to any messages that come through.
    • Trust your intuition: This is the most crucial step. Once you’ve connected with your intuition, it’s important to trust what it’s telling you. Go with your gut, and don’t second-guess yourself.
    • Tapping into intuition requires stilling the mind — spending time in nature, meditating, praying, or journaling can create space for intuition to flow.

    When you’re tuned to your intuition, you may notice synchronicities and “gut feelings.” Many people express their encounter with intuition as “I just got lucky” or “I was at the right place at the right time.” These are all signs that your intuition is trying to communicate with you.

    How to use intuition in decision-making

    When making a decision, using intuition as a guide can be helpful. Here are some tips for using intuition in decision-making:

    1. Get clear on what you want. The first step is to get clear on what you want. What is your goal? What are your values? When you know what you want, it’s easier to trust your intuition.
    2. Listen to your heart. Follow your heart, and intuition will lead you to your truth.
    3. Go with your gut. Our gut feelings are often based on intuition. So if you have a strong sense about something, it’s worth listening to.
    4. Take Risks. Intuition lives in the unknown, not the known. This is why it can be a potent tool in addition to your logic and analytical brain. Intuition nudges you towards growth so you can reach your highest potential. And that means you will have to do things you are not usually accustomed to.
    5. Follow your dreams. Dreams can be a powerful source of intuition. If you’re struggling to make a decision, pay attention to your dreams and see if they offer any guidance.
    6. Be open to guidance. Intuition often comes in the form of guidance from others. So if you’re seeking advice, be open to what people tell you.
    7. Trust yourself. The most crucial step is to trust yourself. You are intimately connected to your intuition. Your intuition is not outside of you. It is a part of you. It would help if you learned to trust yourself, which means you can’t engage in negative self-talk, constantly criticize yourself, or have self-doubt. You must learn to love yourself to start accessing this powerful tool in decision-making that can make or break your life or business.

    Intuition is a powerful tool that can help us to make better decisions. By getting clear on what we want and listening to our intuition, we can tap into a deeper level of wisdom and guidance. Follow these tips to start using intuition in your decision-making process.

    Related: 7 Tips for Making Quality Business Decisions

    Gurpreet Kaur

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  • Increase Your Brand Value Online By Venturing Into the Metaverse

    Increase Your Brand Value Online By Venturing Into the Metaverse

    Opinions expressed by Entrepreneur contributors are their own.

    Innovation is critical for willing to break away from the competition and embrace creativity. Businesses are beginning to see the utility of NFTs — digital products with unique IDs. Businesses that integrate NFTs into their strategy should consider collaborating with NFT creators, tokenizing events, turning physical products into NFTs, licensing and hosting NFT contests and giveaways. Zipline survey results indicated that 84% of Gen X, 70% of millennials, and 63% of Gen Z would be interested in an NFT from brands they enjoy.

    NFTs allow brands to give value to digital products; however, the product must be of value to consumers. Brands such as Gucci have created NFT clothing, and Nike offers digital sneakers that avatars can use in the metaverse. The emerging use of NFTs now allows brands to merge the digital and physical worlds; consumers can purchase or win a digital product such as an image or video, then the can provide a physically branded product to close the marketing loop. Businesses can design NFTs on their own or utilize a company specializing in NFT creation and NFT platforms. NFTs are a viable option for brands to connect with the consumer and grow recognition. Brands that invest in using a premade NFT platform are more likely to experience gains in the marketplace.

    Related: Your Brand Can Become Part of the Metaverse. Here’s How.

    Design an interactive virtual storefront

    In the past, customers visited a website or app to access products offered by a business. With technological advances, brands can create more immersive experiences for customers. Customers might visit a virtual storefront, such as the one created by Nike, to go beyond just looking at products. In the metaverse, customers can engage with digital products by using an avatar to try on clothing and other products. The prospect for brands to elevate the customer experience from a bland website visit to a rich and immersive encounter should be explored. An Accenture consumer survey indicated that 64% of respondents made a virtual purchase with 83% willing to make purchases via the metaverse.

    Brands that simulate the convenience and efficiency of a traditional in-store shopping experience are more likely to maintain customer attention. Once the decision is made to launch a storefront in the metaverse, businesses must decide which metaverse platform to use. There are well-known platforms, but brands should consider building their own platform for more control. The design of the storefront could be a standalone app or virtual space. Multimedia companies can help the brand to create and design interaction layers that define the functionality of the storefront and the ability to integrate with third-party tools. Customers can have a 3D experience using wearables such as virtual goggles, haptic gloves, smart glasses and VR headsets. Well-built storefronts allow a high level of interoperability with increased access to data and manipulation of digital objects by the consumer.

    Related: 4 Ways to Revolutionize Your Customer Experience in The Metaverse

    Create virtual events

    Virtual meetups are in thanks to the Zoom boom, and brands can take advantage of the change by hosting custom-branded virtual events. Immersive virtual experiences can engage new business customers for brands that want to expand beyond geographical boundaries. The type and structure of the virtual event are only limited by the level of creativity and allow unlimited customizations. Brands might collaborate with influencers or even create their own virtual influencer.

    Businesses can host live or pre-recorded events accessed from a mobile device or laptop. Although 3D events that require VR goggles or headsets are possible, they are not as popular now.

    Entertainers are one of the largest groups to harness the metaverse to engage customers with live music, comedy shows and other social events. Virtual event attendees can be present in the virtual world using avatars that allow them to dance with others while listening to their favorite artists. tapped into the innovative technology of the metaverse with more than 33 million attendees to its virtual concert event. The gaming market, including Fortnite, has successfully used VR games to promote products during customer interactions, demonstrating the power of virtual branding.

    Virtual exhibitors can create realistic interactions like traditional conference hall events. Businesses can utilize branded booths to present various content, but high-quality productions are key. Brands can use virtual tokens, badges, avatar upgrades and digital giveaways to convert fans into customers. The metaverse provides the opportunity for more engagement with participants. Brands must make targeted decisions to ensure that potential customers are part of the event, not merely spectators.

    Related: 5 Content Ideas to Attract People to the Metaverse

    Launch your own metaverse

    Having a presence on virtual platforms is good, but it is even better to own your own. Brands should look into creating their own virtual platforms. Although it might initially seem financially risky, the ability to provide brandable and targeted customer interactions will only improve the consumer experience. Businesses that want a successful launch into the metaverse should prepare a market analysis to ensure the project will meet the customer’s needs and outshine the competition. Some companies even offer the ability to create your own secure smart contracts, NFT marketplaces and more.

    Related: Back To The Future: What It Feels Like Using A VR Headset For The First Time

    Kendra Stephen

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  • 4 Tips for Choosing a Staffing Agency

    4 Tips for Choosing a Staffing Agency

    Opinions expressed by Entrepreneur contributors are their own.

    The current health crisis, combined with the labor shortage, has caused companies worldwide to rethink how and where to source their talent and establish their teams, with many turning to staffing agencies. This article addresses what you need to know before choosing a staffing agency to ensure it is the correct agency for your business.

    Offshoring as a is nothing new; it has been used for decades. What has changed, however, is the what, why, and who of offshoring . At the beginning of the offshoring trend, the answer to the “what” question was the manufacturing process; the answer to “why” was to reduce cost by taking advantage of a cheap labor force; and the answer to “who” was big companies that could open their manufacturing facility overseas.

    Today, with all the technological advances that have been made to provide alongside the current situation, the answers to these questions have favorably shifted. Businesses are offshoring all sorts of functions and jobs: from administrative, virtual assistant, customer service and finance to digital design and Information Technology. Lower costs are less relevant as gaining access to a global talent pool has become the priority and is no longer exclusive to big companies.

    Related: Need to Hire? The Benefits of Using a Staffing Agency.

    Outsourcing versus offshoring

    Before itemizing the key practices to implement when choosing a staffing agency, it is essential to clarify the distinction between outsourcing and offshoring to avoid misconceptions.

    Outsourcing or business process outsourcing (BPO): Outsourcing occurs when a company outsources its entire process, giving control of the employees and the outsourced process to a third party. In short, the company is paying for a process to be completed.

    Offshore and nearshore staffing: Offshoring occurs when a company turns to another country to recruit staff. In this case, the company is paying for an agency to hire and manage every aspect of staffing (employee records, law compliance, payroll), but the staff reports directly to the company; the process is not outsourced. The difference between offshore and nearshore staffing is that the former involves an overseas company, whereas the latter involves a neighboring country.

    Design, for example, is an important function that can be outsourced, assuming your company does not specialize in the design and does not have enough workload to justify hiring a full-time employee. However, if you are a design or marketing company, you would do better to use a staffing firm to build and run a remote team of designers working directly under your supervision by company guidelines, training and policies. In this situation, outsourcing design is not an advisable option.

    What to consider when looking for the right nearshore or offshore staffing agency

    As you can see, there are multiple ways to grow your team. In our company, Remote Team Solutions, we have seen many success stories: from a business that started with a single employee and grew into more than ten team members in less than two years to a business that was initially outsourcing its call center and now has its entire call center in working remotely. Our company has identified four practices that are game changers when choosing the right nearshore or offshore staffing agency. These practices are listed below.

    1. Be ready and prepared

    Working remotely is not the same as having your employees in the office. When employing a staffing agency, you need to be prepared, have tools, processes and job descriptions in place, and know precisely what you expect from your employees abroad. Be clear on what is better for the company: offshoring or . Do you need your employees to work in your time zone? Do you need them close so you can go to where they are and train them in person or fly one of the leaders to your headquarters?

    2. Look at the staffing agency as a partner

    You need to choose the staffing agency the same way you would a business partner. As you grow, you will need more staff and support from your staffing agency. Their work culture and values should match those of your company. Make sure they can provide the positions and staff you will require as you grow. I always suggest asking for references and looking at an agency’s employee turnover rate.

    Related: How to Recruit Talent That Has the ‘Agency Bug’

    3. Never delegate employee selection

    The team determines the company’s success. The staffing agency may be the expert in hiring and filtering, but no one knows your business and culture better than you; therefore, ensure you can interview all the candidates and have the last word on who to hire.

    4. Communicate with your team

    This is critical in ensuring the success of your remote team. You must see your nearshore team as an extension of your company, make them feel part of it and gain their loyalty. A sense of belonging is vital. Make sure you have direct communication with your team, ensure the team knows exactly what you expect from them and have daily meetings and remote events to integrate everyone within the team.

    Conclusion

    I encourage entrepreneurs and businesses everywhere to observe the changes that have taken place in remote working and consider how they can benefit the most from them. Non-core functions, such as bookkeeping and legal procedures, can be outsourced, leaving you to focus on the tasks and processes that bring value to your company and clients. You can obtain the full benefit of a staffing company for these functions, which should not be outsourced. In my personal experience, I have seen many companies grow, using the strategies identified here but remember, like everything in business, you must do it right. Put in the time required and choose the right agency for your business.

    Pedro A. Barboglio Murra

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  • Why Global Businesses Need to Rethink Customer Support

    Why Global Businesses Need to Rethink Customer Support

    Opinions expressed by Entrepreneur contributors are their own.

    Imagine, if you will, a -based entrepreneur who founds a company that grows to operate on the global stage. This entrepreneur gains success through the provision of winning products and services and is rightly lauded for the achievement. However, as the entrepreneur begins to trade internationally, a new problem rears its head: Ensuring customers get proper support across different time zones.

    The company continues to operate as it has since its inception, with its team in attempting to service customer needs across various different continents. As you might expect, it’s not long until the enormity of this task comes to bear, with team members experiencing burnout after working long hours through the night and day.

    Related: 3 Tips for Global Business Expansion

    The importance of providing a consistent customer experience

    When running a global business, you will naturally have clientele located in countries in different time zones. As such, everyone needs to get the same consistent experience and levels of support. Contacting is never something someone wants to do — rather, it usually only happens when there’s a problem.

    No one is going to call you up simply to say, “Thanks very much for meeting my needs,” and excellent service is expected to be provided 24/7, not just for five days a week. Even if you have your staff work 12 hours a day, you’ll still be unable to cover everyone all over the world. Working 8:00 a.m. to 8:00 p.m. in will not suffice for other regions, such as and .

    As a global player, you need to think about how you will serve your customers from the very start, as not doing so will adversely impact those not in your locality. In order to truly operate on the worldwide stage, the delivery of round-the-clock support is essential, meaning that it should be a central component of your strategy.

    Related: 5 Reasons to Hire Globally in 2022

    Why you need to rethink your hiring approach

    When attempting to meet this need, it’s perhaps logical — initially, at least — that you look to hire your entire team from a single location. For example, you will likely look to recruit your team within the bounds of one city, with some working the day and others the night. The exact arrangement will largely be determined by the size of the budget you have for customer support.

    Approaching the task this way may seem logical, but it’s actually not. Why? Well, because if you’re continually asking your staff to work through the night, you’re not going to keep hold of them for long. Humans are social beings with families and friends, and a good work-life balance needs to be struck for your employees to be happy.

    Even if you have a team member who’s a lone wolf, they’re not going to be content working all night and sleeping all day. Sooner or later, the need to maintain personal relationships and spend quality time outside is going to cause employees to resent their work and leave for pastures new.

    Related: How to Communicate to a Global Workforce

    Constant night shift work is simply not sustainable

    Next, we have to consider the fact that working during the night is actually bad for the body, leading to the person in question becoming more and more fatigued as time passes. While it might be possible for someone to work night shifts consistently, it can have a significant impact on mood and even mental health. As such, it shouldn’t be a long-term thing.

    Of course, some people love working until 5:00 a.m., but these tend to be individuals who have a very flexible schedule — not something you could say about someone whose duties involve support work. Being a customer service agent requires you to adhere to a rigid schedule, with every person in your company representing a component of the larger machine.

    A chain is only as strong as its weakest link, so if your operation is failing at one particular stage, it can have a knock-on effect, resulting in the whole thing grinding to a halt. So, if you can’t ask your staff to continually work night shifts to meet your customers’ needs, what do you do? The answer to that conundrum requires that global operators think a different way.

    International operators need to think locally

    In order to provide high-quality, 24-hour support across different time zones, you simply have to look to recruit support teams in those different regions. This means that no one is ever forced into working at night and having their quality of life reduced. Any company conducting business across every continent needs support staff in each one.

    The result is a support team that’s scattered across all time zones and one that’s able to cover all of your customers’ needs 24 hours a day. Everyone is kept happy, too, as by working remotely, they get the freedom to live a normal life, and it’s just a matter of finding specialists in each region — which is relatively easy to achieve.

    So, if you’re looking for support for a time zone in Asia, you should hire people from , or even . That way, you’ll greatly expand your reach and be able to offer awesome, seamless support, no matter where your customers are in the world.

    Alex Bozhin

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  • The Secret to Driving Revenue Even When The Markets Are Down

    The Secret to Driving Revenue Even When The Markets Are Down

    Opinions expressed by Entrepreneur contributors are their own.

    As conversations around a looming recession increase, startups and scale-ups have seen more and more calls and letters from investors to tighten the ship and focus on profitability. Inflation, rising interest rates and the stock market’s decline have all caused investors to run scared of companies that have yet to prove their ability to move nimbly through uncertain waters. Companies are feeling the pinch of a recession, and their reserves are dwindling — and the imperative is to extend one’s runway until the tide turns again.

    But how does that affect the investments in digital that brick-and-mortar enterprise companies have been making? The companies that will be able to weather the storm can drive revenue, even when the market is down, and digital is key to this. However, investments will also be scrutinized similarly but not to the same extent as in the startup world. That’s why the answer lies in digital efficiency.

    Digital efficiency can be seen as a two-pronged approach:

    1. Refocusing what we’re pursuing with our digital initiatives: We need to place less investment in potentially disruptive innovation and more in the application of technology that will allow our business to be more efficient in its current iteration — operational efficiency, be it in sales, servicing or any other area of the business.
    2. Being more efficient in how we get to those results: Improving how our teams work to generate more business value faster with the same or lesser investment. This is certainly not trivial, and I outline below four fundamental steps toward that.

    Related: How the Changing Labor Market Is Impacting Digital Transformation

    Embrace the product mindset

    The first step toward digital efficiency is transitioning from a project-based mindset to a product-based mindset. With a project mindset, we focus on finishing each project or delivering one specific functionality. A product mindset moves away from completing a single project and toward achieving business results that tangibly show up for our customers and clients daily. Perhaps ironically, in the current context, this is a lesson from startups that most enterprises haven’t learned yet.

    A project ends, but our products and processes should constantly evolve based on customer feedback. There can be no scheduled beginning, middle or end to a product but rather an acknowledgment that we must continuously adapt and evolve as the market and consumer needs change. We must focus on going to market fast, with a minimum set of features, listen to customers through data analytics and evolve quickly with minimum investment, understanding at each step how much closer we are to achieving our business goals.

    Digital efficiency requires we prioritize continuous iteration in product development. Treat your products like living organisms — ones that will suffocate if you don’t release them to the market and allow them to grow as soon as possible. The work does not stop just because the project does. It simply moves into the next phase of its life cycle.

    Related: Does Your Business Need a Digital Transformation?

    Bring your engineering practices into the future

    Assuming we’re already pursuing business goals with a product mindset, digital efficiency implies that we will get there quickly and efficiently — meaning that our engineering practices are not only up-to-date but ahead of the curve. Take stock of your practices, including developer velocity, automation and product quality, and measure how they stand against peak performance metrics.

    With the abundance of data now available, it is easier than ever to benchmark our processes and improve our DevOps. DORA Metrics has conducted in-depth market research to identify four metrics that measure elite performance: deployment frequency, lead time for changes, change failure rate and time to restore service. And while I won’t go into the minute details of the importance of each right now (you’d be reading for another ten pages), leaders can and should utilize these metrics to analyze their engineering practices and bring them up to the standards of elite performance in the 2022 marketplace.

    Related: The Role of Company Culture In Digital Transformation

    Lean teams are agile teams

    The final element of digital efficiency is creating lean teams. Digital efficiency requires teams to become more autonomous to avoid communication delays and unnecessary meetings or check-ins. Lean teams focus on operational efficiency, asking, “can we achieve more with the same level of investment?” There is no more coasting from project to project — give your engineers a reason to have skin in the game and truly invest in the success of each product they release.

    Lean teams will be essential as we potentially head toward a recession. With less overhead, we can easily face the upcoming tumult — there is no unnecessary baggage to weigh us down, and we can move through even the stormiest of skies with agility.

    Transparency with outsourcing partners

    Brick-and-mortar companies leverage a lot of outsourcing, and those they are outsourcing with must keep their practices transparent so the companies can see how well their outsourcing partners are doing. Businesses need to know that their partners understand their initiatives as digital products rather than projects. Ensuring their partners fully understand this mindset is essential to raising the bar and setting internal benchmarks.

    It’s one thing to know on paper what a good metric is, but another struggle to feel those metrics are possible. Everyone can be an elite performer, but they must have the right mentality, practices and teams to achieve that standard. This standard is not only something the unicorns of the world can achieve. It is something companies should aim to have in their organizations. Once you find partners that demonstrate they can not only achieve the benchmarks set for them but excel, your team will be supported enough to achieve that elite status.

    Don’t be caught skinny dipping

    It is easy to get comfortable with the status quo when the economy is doing well — the cash is flowing, so how could there be any room for improvement? However, to paraphrase Warren Buffet, when the tide goes down, you can see who’s naked.

    With a looming recession, we are all set to determine our company’s effectiveness. Don’t let yourself be caught swimming in the pool without a bathing suit or even a towel in sight — prepare for the economic downturn today by prioritizing digital efficiency.

    Leonardo Mattiazzi

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  • Boost Your Brand Using Social Media Platforms That Are Often Overlook

    Boost Your Brand Using Social Media Platforms That Are Often Overlook

    Opinions expressed by Entrepreneur contributors are their own.

    Did you know that there are at least 133 social media platforms in existence? Clearly, with so many, it’s not practical to be on all platforms. Therefore, it’s key for you to choose the networks that make sense for your strategically.

    Instead of focusing on the most common social media platforms out there (think , , and ), we’re going to discuss some extremely invaluable social networks that brands quite often overlook. Let’s discuss their benefits and how they can assist you in connecting with your customers, boosting and increasing leads and, thus, sales.

    1. What type of business do you have?

    Are you a (B2B) or business-to-consumer (B2C) brand? You want to establish a social media presence where your core target audience is. A B2B business, for example, fares better with networks like , where you can establish a digital relationship with key individuals within organizations you wish to enter into business with. B2C companies (especially those with physical products) can thrive on a picture-based site like or , where super fans can start discussion threads.

    Related: The Business of Harnessing the Power of Social Media

    2. Which channel best fits your social goals?

    Knowing your audience is essential, but so is being aware of your social goals. Are you looking to interact with customers and get feedback? Do you want to showcase your offerings? Or are you simply looking to sit in chat rooms to hear what the masses want? There’s a unique platform for each of these needs. Below are five such platforms and how each can align with your social media strategies.

    3. Which channels are competitors using?

    You know how the saying goes: Keep your friends close, keep your enemies closer. An easy way to see which platforms could work best for you is to simply research which networks your current competitors are active on. You’ll be able to see their engagement, the type of content that’s popular and how often you should post. Instead of trying to acquire as much social media real estate as you can, focus instead on what’s working for others.

    Now, onto platforms that brands often overlook and why they should be considered to help increase your brand awareness, reach your target audience and drive sales.

    Related: How to Succeed on Social Media By Using Your Competitors

    The world’s largest professional network: LinkedIn

    Most professionals use LinkedIn, but are you using it to boost your brand awareness? As of July 2022, there was a whopping 849.6 million worldwide users — its top users being boomers, Gen X and millennials.

    The platform gives you a powerful search engine to conduct market research and learn who’s who in your industry. It enables you to link up directly with peers you wish to collaborate with. It also acts as a lead generation funnel through features like the LinkedIn Creator Accelerator Program. Here you can learn and gain resources, such as how-to guides on building a robust newsletter list and guidance on developing content ideas to grow your audience.

    You also have the opportunity to build your brand by becoming a thought leader when you publish authoritative niche content. The best part about using LinkedIn is that you can build a massive network with just their basic free service.

    The leading local business connector: Nextdoor

    As of July 2022, Nextdoor boasted 69 million users. With a user demographic consisting of boomers, Gen X, and millennials, this B2C platform is best used by those seeking to boost brand awareness and desire to market locally.

    Founded in 2008, Nextdoor is a social networking platform explicitly designed to help people from different neighborhoods stay up to date on the latest neighborhood news and find local service-provider recommendations.

    The best way to connect with buyers is to claim your free business page. This helps you establish a presence within your local community. Secondly, you can ask loyal customers to leave recommendations to help rank your page, so your business appears in neighborhood search results.

    Stay in touch with the community through business posts where you can share news and press releases. Lastly, advertising your sales and promotions via Nextdoor Ads is a cost-effective way to generate leads and convert them into willing buyers.

    Related: Are Nextdoor Ads the Best New Way to Gain Local Customers?

    The biggest visual discovery engine: Pinterest

    Pinterest is like a storehouse of pictures. It’s a repository where you’ll find images to draw inspiration for your own campaigns. 85% of people on the platform use it as the starting point for new projects.

    The platform’s global reach means it has a strong following, with 433 million worldwide users as of July 2022. It’s a popular site among millennials, but Gen X, Gen Z, and boomers also command a strong presence.

    Pinterest is B2C-focused and can be used for brand discovery. Use it to establish and curate your brand through visual means. You can successfully leverage this social media platform by investing in quality product/service pictures and optimizing them as you upload them to Pinterest. Moreover, by ensuring your pictures link back to your website, Pinterest becomes a vehicle that drives your sales and traffic. Just look at the numbers: 80% of active Pinterest users claim to discover new products and or brands while browsing the platform.

    That’s not all, however. Thanks to Pinterest’s high domain authority, any published content on the platform has greater visibility on different search engines like Google, Bing and Yahoo.

    The new kid on the block: Clubhouse

    Clubhouse was all the rage in 2020 when the platform first launched. The audio-only app’s biggest marketing hack had been its elitist “invite-only” strategy.

    However, as the platform moved from its iOS-exclusive offering and more people joined, the hype died down. That’s not to say B2B and B2C companies can’t use it to engage the mostly millennial user base. With a strong user base of at least 10 million and a plethora of virtual discussions taking place in different rooms, there’s no shortage of places where you can learn from other professionals within your industry and the needs and wants of your consumer.

    You can also take advantage of the platform to hear reviews directly from your consumers in real time. Host live discussions, Q&A sessions and different types of virtual events. Participate in relevant conversations by joining industry-specific rooms and collaborate with peers by engaging in their conversations.

    You can gain insight into new campaigns and even products by paying attention to different niche conversations. By actively listening, you can easily identify gaps in your industry that you could potentially meet based on what people are complaining about.

    When it comes to drawing attention to your brand and generating leads, you can do this by hosting brand-affiliated interviews, fireside chats and panels. In addition, you can also sponsor room events. Team members can engage in these events if needed. Otherwise, most hosts are happy to give sponsoring brands a shoutout to promote your product or service during the session.

    Related: 5 Foolproof Ways to Generate Leads Through Social Media

    The go-to social news site and forum: Reddit

    Reddit is nearly as old as Facebook, having been founded in Medford, Massachusetts, in 2005. And like most social media apps, it is free to join hence its 48 million monthly U.S. user base. The platform is a news website-slash-social-forum making it great for both B2B and B2C brands. With 64% of Reddit’s users being 18 to 29-year-olds, the site positions itself as a powerful marketing tool if your products or services have this demographic as a target audience.

    Growing your brand on the platform can be done in various ways. You can interact with customers by asking them to share pictures of themselves for shoutouts or to win prizes, start sub-Reddit threads to discuss features of your products or answer troubleshooting questions, create sub-Reddit threads with brand-loyal super fans who’re willing to monitor and curate threads, and announce your latest news and any upcoming conferences, webinars and events.

    The point is there are more social media platforms besides Facebook, TikTok, and Instagram. So take time to develop a social media strategy for each new platform. Curate your presence within the different subcultures and communities existing online.

    Adebukola Ajao

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  • Intro to the Metaverse for Business

    Intro to the Metaverse for Business

    Opinions expressed by Entrepreneur contributors are their own.

    There are many names for what we describe as “digital” or “virtual worlds” in which you can effectively explore, communicate and collaborate in all types of experiences.

    ‘s recent Facebook name change to “Meta” was simply the result of entering an already established space, later in the game, under the auspices that they were the pioneers.

    Since COVID-19 hit, we’ve seen much-heightened interest on almost all digital platforms: Video conferencing apps, television streaming and social media have all soared in activity.

    Much of this new activity was deploying pre-existing infrastructure until worldwide lockdowns ignited the need for global-reaching electronic tools and virtual environments.

    Video conferencing was often a second, third or fourth form of , however during the pandemic, these utilities became vital. A simple Zoom call or a WhatsApp chat group could technically be considered a “meeting in the .”

    Additionally, with the cosmic rise of NFTs, gaming environments, virtual meeting spaces, remote concerts, audio-only apps, and video platforms, and with investments in virtual real estate and metaverse companies already booming, the market is only now starting to fire up.

    Related: 4 Ways to Revolutionize Your Customer Experience in The Metaverse

    Defining our terms

    “Metaverse” was originally coined in Neal Stephenson‘s 1992 science fiction novel Snow Crash, where humans, as programmable avatars, interact with each other and software agents, in a three-dimensional virtual space.

    The term simply refers to remote digital environments (usually hosted in the cloud somewhere) with enhanced communication, engagement, and interactive elements such as the ability to walk around virtually, talk to others or collaborate on virtual activities.

    Metaverse, as a label, is pretty agnostic to the platform, type of technology, process, or environment it’s being hosted in, and many others have now expanded on that definition, creating their own niche names, such as ‘s Spider-man: Into the Spider-verse or Fluf World‘s, Futureverse — of which Keanu Reeves in an honorary board advisor — or Decentraland, (one of the most widely known in the Web 3.0 and NFT space).

    Related: Lifestyle Metaverse MT Tower Begins Third Seed Round Funding

    A plethora of platforms

    As such, the metaverse (or whatever each creator calls it) is still very much in the inception stage and being built across the board, with many still under the radar, and with that will come many different forms of environments.

    Here are some of the wider known metaverses currently available or in a late stage of development: Sandbox, Star Atlas, Cryptovoxels, Somnium Space, Roblox, Arium, The Mirrorverse, and Spatial.

    My company recently launched our own metaverse experience so as to premiere our new series on the blockchain industry entitled “NFTme.” We created a custom Red Carpet Premiere Experience where the featured guests, VIPs, industry journalists, and entertainment professionals could meet and catch an early glimpse of the show before it hit screens worldwide. It was a first for the entertainment community.

    Prior to the event, I was unsure how it would go, but the entire experience was phenomenal, and our metaverse provided us with an experience that anyone globally could join from their phone, desktop, or VR headset simply by clicking a link. Feel free to dive in and experience the NFTme Metaverse for yourself, which is now open to the public.

    It’s only the start of the global experience that will undoubtedly absorb more of our time, as does social media, but in return provide us more accessibility, interaction, and experience for those who can’t make it in person.

    Related: 5 Types of Content That Will Draw People to the Metaverse

    Jonny Caplan

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  • Why Thinking in the Short Term Will Help You in the Long Term

    Why Thinking in the Short Term Will Help You in the Long Term

    Opinions expressed by Entrepreneur contributors are their own.

    When starting a company of any sort, one of the most important things a new owner can do is set up a direction for the future. Strategy is the guiding factor to maintaining a competitive edge.

    To build a game plan, you have to take a step back and assess where the business is at the moment and where you want it to be in the future. This sets up a long-term goal that you eventually want to achieve in the near future. That can be anything from growing the company with more employees, filling a certain number of orders by the end of a specific time frame, increasing sales or growing the revenue stream. These long-term goals are aims that can take a while to achieve.

    Related: How This Shipping Startup Rocketed to Unicornhood

    Reaching the bigger goals in a quicker time

    Short-term goals are almost like checkpoints you aim to hit along the way to your desired result. By evaluating the business and being able to weed out the important tasks from the non-important ones, your game plan becomes a lot more focused but also a lot smarter. This also prevents you or your employees from wasting hours working on a project that may seem important but does not really contribute to the bigger picture. Those efforts can be put in somewhere else that has a long-term effect.

    The way you believe you will achieve success is based on an evaluation of the company. You are choosing the direction the company is going in and the way it’s implemented. However, like any plan, along the way, things will change including the long-term ideals. Outside forces like the government, competitors, environmental forces, or any unforeseen circumstance can completely change the trajectory of your business at any given time. New methods and efficiencies may also change the plan overall, causing your company to shift into new directions to achieve a new long-term goal.

    Related: 3 Books to Help Entrepreneurs Generate Winning Employee Cultures

    Learning from the pandemic

    COVID-19 was an unanticipated force that either forced businesses to adjust, shift into new markets or shut down completely. The restaurant industry specifically suffered since its entire model is based on hospitality and interacting face-to-face with its customers. Not being able to seat people and serve food took many eateries out of business regardless of how reputable they were. On the other hand, some shifted their efforts completely and started doing takeout service to stay afloat. Some establishments got creative and started setting up tables on the street where people could stand, drink and eat as restrictions eased up. This even helped many restaurants permanently add outdoor dining options to their seating, adding more opportunities to seat patrons despite the strict guidelines.

    If your business is operating without any goal or direction, what is its purpose? The hopes of generating more profit and revenues, growing larger or becoming more affluent can only really be achieved with a game plan in mind. It’s ever-changing and always essential to every business.

    Related: The Future of Customer Loyalty

    Erica Dushey Sarway

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  • Here’s How to Know If Your Startup Is Ready for PR

    Here’s How to Know If Your Startup Is Ready for PR

    Opinions expressed by Entrepreneur contributors are their own.

    At some point, every startup founder comes to the idea that they may need to integrate PR into the proliferation strategy of their company. Indeed, with the right approach, PR efforts can easily become a powerful tool to accelerate growth. The list of goals that can be achieved through a thought-out campaign includes the following:

    • Attracting investors to improve visibility for securing funding

    • Providing information about a startup’s products or services

    • Building awareness among potential customers and partners

    • Creating a favorable image for a company

    However, all entrepreneurs should keep in mind that PR is not a magic pill. It works best under certain conditions and with a deliberate approach. Before turning to this tool, you need to evaluate its necessity for your company and the preparedness of your business for starting a public relations campaign.

    Related: Is Your Startup Ready For Professional PR?

    How to tell if your startup needs PR

    Before turning to PR, make sure that your company needs it in the first place. Analyze the market and your product, and look at the goals you want to attain. PR will definitely be beneficial for your venture if:

    • Your startup operates within a highly competitive market;

    • Reputation and trust are critical for your business;

    • Your product is complex and expensive, and people can’t experience it before purchasing;

    • You are looking for new partnerships;

    • You are looking for investors;

    • You want to expand your customer base.

    But even if your company meets all the above criteria, you need to think twice to be certain that PR and are the best way to address these challenges for your startup. It often happens that founders expect public relations to be a counterpart of and a solution for direct sales. In reality, the first and main purpose of PR is to gain a reputation. impacts sales — but only indirectly and when it works in synergy with marketing.

    Related: What Startups Should Do Differently When It Comes to PR

    How to make sure your startup is ready for PR

    Unfortunately, it’s not a rare situation when startup founders underestimate the efforts required for high-quality publicity management. As a result, they initiate a PR campaign too early and get disappointing results. There’s no sense in rashness. Take time to assess whether your startup is ready to launch a PR campaign. Here’s a checklist for that below:

    • Your product or service is fully developed and works with no mistakes: When you start pitching your company to mass media, it’s important that people can try what you have to offer and give it positive feedback.

    • You can clearly state the goals that you want to achieve with PR: There are different PR tactics and strategies for different aims. Approaches may vary even for different funding stages. Doing PR without precise goals is a waste of time and money and won’t help anyone.

    • You already have a brief clear description of your product or service and can explain how your company differs from competitors: Journalists, potential clients and investors should immediately understand what they are looking at and why it’s unique and worth their attention. Also, don’t forget to translate the description and other texts to languages of all the markets in which you are planning to launch.

    • You’ve articulated your startup’s mission, vision and key messages: Everybody loves a company with a mission and a visionary. It makes a startup more memorable.

    • You’ve found the appropriate tone of voice and brought all the text materials to a consistent format: This includes all the texts that can be found on your website, accounts and in newsletters. If a text goes public, it should agree with your strategy.

    • The company’s social media accounts and blogs are aligned with the current message and explain who you are and what you do: Journalists, potential customers, existing customers and investors will surely find those and analyze them as any other media publication would.

    • The speakers who represent your company have their social media profiles properly worked through: Today, any given person can research every aspect of your business that they are able to find online. So, use every little chance to make a favorable impression and explain the importance of it to the team.

    • You’ve decided on the positioning of each speaker: When you have a pool of media representatives for your startup (even if it’s only your CEO), it’s necessary to decide what topics they will be covering as experts and clearly communicate them to reporters and editors.

    • The speakers have appropriate photographs shot by a professional photographer and a short bio: These things may be requested by journalists when they prepare publications about your company. It always feels highly satisfactory when the people of your startup are properly introduced in an interview.

    • You are ready to share some exclusive data and analytics: It helps to build credibility, especially in the eyes of journalists who usually have no desire to copy and paste information that has been published already and always strive to impress their audience with something new.

    Related: Is Your Brand Ready for Public Relations and Press?

    Smaller startups may hesitate to hire a public relations agency because most agencies’ retainer fees look overwhelming for such companies. However, it’s hard for founders to control the crucial operations of a venture and simultaneously bootstrap their PR efforts. No effective communication with the media can exist in such circumstances.

    A well-suited option may be to look for a PR agency that focuses exclusively on startups, including early-stage ones. Usually, such agencies are deeply aware of the needs and pains of their clients and offer reasonable contract terms. You need to find a KPI-driven PR firm —because, with them, you’ll have guaranteed results and be able to adjust your KPI requirements to your budget. An early-stage startup can agree to the minimal KPI and increase them later, when they can afford to do so.

    Perhaps the most crucial thing to remember is that PR, being an effective tool, requires time to achieve the needed outcome and brings no instant success. However, with the right approach, it can be powerful and help early-stage startups achieve their key goals.

    Katerina Antonova

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