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Tag: Growth Strategies

  • Free Webinar | December 5: How to Capitalize On Your Good Ideas | Entrepreneur

    Free Webinar | December 5: How to Capitalize On Your Good Ideas | Entrepreneur

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    How often have you had a great idea and thought, I should do that, and then you don’t? To make it worse, you then see someone else do it successfully. Now you’re beating yourself up and frustrated at what could have been.

    Clinton Sparks has seen many great ideas never take off. But what Clinton does differently is he learned how to capitalize on his good ideas, and now he joins us on December 5th at 3:00 PM ET for a special webinar where he will talk about:

    • Taking Action Over Claiming Ideas

    • Three Steps to Transform Ideas into Brands

    • The Value of Recognizing Resources

    • Overcoming Self-Doubt and Excuses

    You’ve probably seen or used a product influenced by Clinton and his ability to put ideas to work. He’s worked with global icons like Eminem, Lady Gaga, Snoop Dogg, Pitbull, Diddy, and even launched the career of mega-platinum DJ Snake. In addition, he’s partnered with industry giants, including Ciroc, Build-a-Bear, Sirius, Red Bull, Faze Clan, MLB, NFL, and many others.

    What’s even more exciting is that Clinton is joining the Entrepreneur+ roster. Combining his decades of industry knowledge with his ability to spot trends before they happen, Clinton will create actionable content to help subscribers. Regardless of whether you are a CEO, college student, or aspiring entrepreneur — Clinton wants to give you an edge to help elevate you professionally.

    Sign Up Now

    About the Speaker:

    Clinton is a renowned entertainment mogul, author, speaker, entrepreneur, visionary brand builder, creative executive, and leading-edge innovator when it comes to integrating culture, collaboration, and cross-platform marketing with an outstanding track record of success, and background managing multiple products from ideation to market launch.

    He is also a Grammy-nominated, multi-platinum music producer, songwriter and DJ responsible for over 75 million records sold.

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    Entrepreneur Staff

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  • Why Successful Businesses Embrace Affiliate Marketing | Entrepreneur

    Why Successful Businesses Embrace Affiliate Marketing | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Even though the marketing world has seen some significant new trends and technologies, one strategy has impressively risen in popularity in recent years: affiliate marketing.

    While affiliate marketing has been around for years, it has recently taken a front seat in the media as a “side hustle.” Millennials and Generation Z have taken a recent liking to the idea of earning money passively, and affiliate marketing has proven to be a tried and true method for doing so.

    And why is it so popular? I’ll give you two big reasons:

    1. It’s easy for brands and businesses to manage.
    2. Financially speaking, it’s a win-win.

    Let’s break down how affiliate marketing reached this point and the benefits your brand could miss.

    Related: 5 Ways Entrepreneurs Can Boost Their Visibility with Affiliate Marketing

    The origin of affiliate marketing

    First, a little history lesson. If you didn’t know, the concept of affiliates came from the PC Flower and Gifts founder, William J. Tobin, originating in the late 1980s and early 1990s. But it wasn’t until Amazon that the program became more fleshed out and open to the public.

    Amazon’s idea was to allow individuals to promote their products and earn commissions on sales generated through their referrals. This concept, of course, was revolutionary as it introduced a performance-based marketing approach, where brands only paid for actual results, such as sales or leads.

    Over time, this model gained traction, and when paired with our current technological advancements, it became a mainstream marketing strategy that brands couldn’t afford to participate in.

    Related: 3 Tips to Get Started with Affiliate Marketing

    The reasons behind the craze

    Enter the current day, and affiliate marketing has exploded in popularity. Its current rise can be linked to several key factors.

    First, the exponential growth of e-commerce over the past decade has been a significant motivation for affiliate marketing, with more people shopping online than ever. More online shopping has created more opportunities for creators or affiliates to promote the products and services they love while also gaining a little commission.

    For marketers and brands — especially small businesses – affiliate marketing is attractive thanks to its low cost and low barriers to entry. On a tight budget, affiliate marketing is a great way to maximize ROI without breaking the bank.

    Top that off with the rise of dependency on social media for creators and brands – specifically influencer marketing. It’s easier than ever for people to build an audience online and generate more revenue both for themselves and for brands through the simple process of promoting products and services.

    With all that in mind, it’s no surprise the affiliate marketing industry is growing so rapidly, being worth over $17 billion today. Now, let’s look at why the rise of affiliate marketing is a win for brands.

    Related: When the World Goes Dark, Will Your Business Keep the Lights On?

    Benefits for brands

    Brands have much to gain from participating in affiliate marketing and a lot to lose by ignoring it. Here are just a few of the reasons why…

    Firstly, it is a great extension of their marketing team — using their affiliates to connect with new and eager audiences at a lower cost.

    Secondly, it enhances a brand’s credibility. Positive reviews and recommendations from trusted affiliates can significantly boost a brand’s reputation.

    Consumers tend to trust product endorsements from individuals they follow and admire. Think about it – when was the last time you purchased something solely because you saw it in a video or a photo?

    Furthermore, affiliate marketing can improve a brand’s SEO efforts. Backlinks can act as roads to your website. With backlinks ranging from a variety of affiliate websites, you end up creating a large roadmap of products that ultimately lead to your website and improve your visibility efforts.

    What’s next for affiliate marketing

    With all of that said the future of affiliate marketing looks highly promising.

    We will likely see a surge in personalization efforts. With tracking systems and the evolution of content marketing, brands can tailor their affiliate marketing strategies to individual consumer preferences to deliver a more personalized and engaged shopping experience.

    Additionally, we have seen new social media platforms pop up quickly in recent years — the more, the merrier. More platforms = more opportunities for success.

    Lastly, the future of affiliate marketing will be shaped by evolving consumer preferences and online shopping behaviors. With an increasing number of consumers relying on online platforms for their shopping needs, affiliates and brands will continue to have new opportunities to drive interest and improve ROI.

    As brands continue to realize the benefits of this marketing strategy, it is likely to remain a prominent fixture in the marketing landscape. By leaning on their affiliates, brands can expand their reach, improve credibility, and drive revenue while providing affiliates with a profitable and flexible income source.

    So, should your brand embrace affiliate marketing? The answer is clear: YES!

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    Christopher Tompkins

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  • 3 Ways to Attract Media Coverage | Entrepreneur

    3 Ways to Attract Media Coverage | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    You’re press-worthy. How do you feel when you read that? If your initial reaction is to shrink back and question it, you’re certainly not alone.

    Many companies (especially small to midsize companies) question if their story is really worth media coverage — and this is the biggest thing holding them back from that coverage.

    Because they don’t truly feel worthy of press, they don’t reach out to the media, or they give up after a few pitches go unanswered. Or, they try PR for a few months off and on but never commit to it fully enough to develop an effective long-term strategy for their company’s visibility. They act as though a journalist would be doing them a favor by featuring them rather than realizing the value they can offer by contributing to that journalist’s content.

    The truth is, these companies are — and you are — worthy of incredible, widespread press. And once you truly embrace that, how you show up for the media will dramatically change.

    Thousands of experts are interviewed every single day, not because they have a magic secret for getting press but because they do two simple things: showcase their expertise and tell an unforgettable story.

    Speak to a journalist, and you’ll realize they’re not looking for someone with thousands of social media followers or award-winning books. They just want someone to share serviceable expert tips or tell a good story because those two things are of the highest value to their readers.

    Here’s the good news: Expertise and a good story are two things practically every business owner has.

    How to pinpoint your expertise and story

    You are an industry insider for your niche — and your knowledge is extremely valuable to journalists and their audiences.

    Think about the questions customers ask you most often: How do you answer them, and what knowledge do you share? What unique perspective do you have? What industry trends have you noticed, either anecdotally or through your collected data? This becomes your high-value expertise. Through the media, readers and viewers can learn directly from an insider pro (that’s you!).

    Your expertise provides an immense amount of value for them and credibility for your brand. It also makes that audience more likely to turn to you when they have a usage occasion for your product or service.

    There’s also a special story about how you got to where you are now. You may not know what it is yet, but you don’t have to write it from scratch. You simply have to uncover it.

    Start by telling your story frequently to your customers, friends and family. Pay attention to what makes their eyes glisten, and their ears perk up. Usually, these are elements of your journey you haven’t thought much about — but that stands out to others. This is what you should lean into when sharing your background with the media.

    Because journalists are looking to educate and tell a good story, they’re grateful when they find sources who can help them do that.

    Related: 5 Things Journalists Wish You Knew About Getting Press Coverage for Your Company

    Being ready for press vs. being worthy of press

    Almost every company is worthy of the press, but not all companies are ready for the press.

    Being ready for press involves having the budget for a long-term media strategy that can grow over time, creating a collection of branded photography to share with the media and updating your website so it’s ready for journalists (say, by having up-to-date Press Room and About pages).

    Once you’ve honed in on why you’re worthy of press, make sure you have these “ready for press” elements prepared to increase your chances of landing coverage.

    Related: 5 Key Things You Need Before Launching a PR Campaign

    Three ways to show up for the media

    1. Make your story and expertise ultra-visible. Upon skimming your company’s website or social media channels briefly, it should be immediately clear what knowledge you can share and what makes your mission and story unique. Work on polishing this until it’s concise and easy to grasp — and avoid long, winding narratives. Make sure your story is present in messaging and visuals on your homepage, About page and Press Room page.

    Related: 5 Ways Companies Can Create Content That’s Actually Helpful

    2. Start sharing your story and expertise on your owned channels. Even if journalists aren’t knocking on your door quite yet, you still have the opportunity to share what they’re looking for (and catch their attention in doing so!). Use your social media platforms as an opportunity to be a thought leader and share your story and expertise there consistently.

    Plus, key players in your company should be prepared to share content on their personal accounts as well. CEOs and other executives have a powerful opportunity to leverage social media to share expertise and tell your brand story to your clients, customers and employees. In doing so, they position themselves as valuable media spokespeople.

    3. Set up a profile on Qwoted and actively use it. Qwoted.com has a free offering that allows you to set up a profile as an expert and pitch to relevant news outlets. Just like setting up a press page on your website, this is an impactful way to show that you’re ready for press (and worthy of it!).

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    Kelsey Kloss

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  • The Importance of Building Trust When Working Remotely or From Home | Entrepreneur

    The Importance of Building Trust When Working Remotely or From Home | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Before the pandemic, one of the most pressing questions about work was whether working from home was feasible. Now, with the crisis having accelerated the adoption of newer technologies by up to seven years, the question for most businesses is not whether working from home is possible but whether working from home or going into the office is better.

    Employers have many points to consider in this decision, such as their budget, the nature of the work, and the number of employees. But the most important factor that weighs into the equation is trust.

    Related: 3 Ways to Build Trust Among Employees

    Workers are adults, so treat them as such

    Consider a parent and their child. If the parent didn’t trust their child, they might not send the child to school or let them explore the world. Instead, they would micromanage and tell the child what to do about everything.

    Good parents want to build a trusting relationship that matures to a level where, even though the parent and child eventually might not be together, the parent knows the child is doing well and has learned enough to be successful on their own.

    The employer-employee relationship is much the same. Employees are already at their own level of success. They have learned enough that they do not need the employer to micromanage everything for them. So, why would an employer want to make the employee dependent on the employer to make the work-from-home decision? The employees are capable of making that decision for themselves. The simple answer is trust. They need employers to trust them if they are going to keep growing and doing their best work.

    Underneath this point, there is a difference between micromanaging and mentoring. Micromanaging means that the person in authority forces someone to act or think a certain way and gives them no choice. But with mentoring, directives and boundaries are respectfully done. The person being mentored has clear guidance, but they are free to make their own decisions and learn from their wins and losses. A mentoring employer would clearly explain to workers the pros and cons of each setup and trust that workers will make the decision that gets good outcomes for both the workers and the employer.

    Related: 10 Tips to Unlock Better Collaboration and Creativity for Remote Workers

    Finding the truth about what’s happening

    Employers have many legitimate reasons why they might want to bring workers back to the office. People need emotional and physical contact — workers might genuinely miss each other. There might be some gap in digital communication that cannot be felt until people see each other — perhaps they are missing the water cooler effect.

    Many employers have said their plan to bring employees back into the office is due to productivity. But even looking at productivity can be misleading. An employer might be convinced that the organization is not getting as much return as it would if workers were in the office. They might think that, by bringing people back to the office, they can train, supervise, and make those people better employees.

    But it could be that some of the workers the employer is measuring may not have been that productive initially. It’s just that having the workers work from home forced the employer to do a formal measurement of productivity, which made the lack of productivity from those workers more obvious. Employers need to examine their situations holistically and be open-minded to alternative explanations for what they see to ensure their assessment of what is going on is accurate.

    Related: We Know Return to Office Mandates Backfire — So Why Are Tech Giants Like Amazon, IBM and Zoom Reinstating This Outdated Policy?

    Challenge, connect and collaborate

    Even though the senior-most person might not have enough experience to make a decision, they often do make the decision because it is expected. With work-from-home, this might mean that an executive who has never handled a work-from-home setup decides workers should return to the office only because many companies are doing it.

    But in an open-minded organization, other people are allowed to brainstorm with the senior-most person. They will examine and challenge the executive’s decision, not to denigrate but to improve the outcome. Collaborative brainstorming allows leaders at all levels to properly articulate who should consider coming into the office, when, why, and so on, rather than simply handing down the decision.

    To grasp why this is so important, think of an employee who loves their job but has moved two hours away because the employer said they were okay with a work-from-home setup. If a leader then says the employee has to come back to the office, that employee might be scared they are going to lose their job. They might say to themselves, “I don’t want to sell my house. I don’t want to uproot my family and move.”

    So employers need to understand that people are not all the same. Workers all have different attitudes, aptitudes, experiences and education. They each thrive in their own environment, and if an employer puts them out of their environment, they become like whales stranded on an island — they don’t fit. If employers and employees take the time to get to know each other online and offline, they will understand these differences better, making the work-from-home decision easier and improving buy-in.

    Because employees must get to know each other, employers must figure out the best way to encourage people to meet, bond, and collaborate during work hours. There are many tools to unite employees, and what works for one organization might not work for another. Workers might try having an online pizza party where the team members might not be physically present but are all participating in their homes on video. Workers need to have opportunities to train in a way that matches their rhythm to the rhythm of the other employees.

    Related: The Most Common Work From Home Problems — And How to Solve Them.

    All for one and one for all

    Every organization has its own resources, goals and cultural expectations. So workers and leaders must approach the work-from-home decision objectively and think about what’s best for their own business. However, employers should not force the decision authoritatively on their workforce. Instead, they should make people part of the decision-making process so that, regardless of whether workers stay home or come back to the office, it’s clear that there is reciprocal trust serving as a foundation for the choice. The more people are willing to learn about each other, the more natural this collaboration will feel, and the more positive the results will be. My 2 cents: to make this happen, a certain number of leaders need to be together, like an office, to bring strategies that benefit all stakeholders to reality.

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    Par Chadha

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  • How to Find Great Stocks for Day Trading | Entrepreneur

    How to Find Great Stocks for Day Trading | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    If you don’t have a thorough understanding of what professional day traders actually do, then you most likely think day traders are kids with more money than brains.

    The composite image of day traders is not flattering when it’s composed of things like this:

    • Someone took his life savings to invest in a meme stock to “teach Wall Street a lesson” — and lost it all.
    • The guy who brags that he trades on his phone while stopped at a red light.
    • Gamers with a can of RedBull in one hand and a mouse in the other and get their trading tips from Reddit threads.

    I’m here to tell you that there exists a type of day trader who is highly disciplined and thoroughly trained. These people are more like the “quants” that Wall Street firms hire to make sense of vast amounts of data. Far from being a gambler, this type of day trader is a hunter of volatility and a manager of risk.

    Among professional day traders, there are different investing styles to match different risk tolerances. Therefore, I’ll give you my take on five characteristics that make up a strong stock from a day trading point of view.

    Related: How I Turned $583 into $10 Million by Day Trading

    1. A stock that’s moving now

    Imagine someone who graduated from business school and maybe even got an advanced degree in accounting. Oh, and this person also interned at Goldman. They are great at deciphering income statements and balance sheets.

    Now, let’s imagine they’ve identified an “under the radar” stock that exhibits powerful signals for being significantly undervalued.

    As a day trader, I have little interest in this stock. Why? Because it currently is not moving out of its narrow daily band. It’s not good enough for a stock to be “significantly undervalued” or “poised to move.” I don’t want to wait around hoping that a stock moves. As a hunter of volatility, I am only interested in stocks that are moving right now.

    You may think that this approach does not maximize potential profits. After all, the stock has already moved by the time I’m looking at it. It’s true that by waiting until a stock moves, I’m foregoing some profit. But I’ve traded that profit for something far more valuable — the certainty that the stock is one of the biggest movers right now. I’d rather have actual movement versus the theoretical potential of movement.

    Related: Learn How to Earn Passive Income Through Day Trading and Investments

    2. FOMO

    I try my best not to trade with the fear of missing out (FOMO). I instead recognize FOMO as a powerful, primal force on many traders, and I use that knowledge when I take my trades.

    Long-term investors may be satisfied with stocks that grow by single digits in a year. Yet, on any given day, some stocks can move up 50% in minutes. Sometimes, the moves can be in the triple digits.

    When day traders see a stock that has made such a move, they know that someone, somewhere, just did very well with a short-term trade. These stocks have a powerful mental effect on traders. I look for stocks where FOMO has become a strong signal. The attention these stocks receive may allow me to make some short-term trades.

    This means rather than falling victim to FOMO, I capitalize on FOMO that exists in the market.

    3. Stocks that are the subject of greed and regret

    Yesterday’s epic mover activates the greed glands of many traders the next morning. They say to themselves: “I can’t believe I missed that whole runup!” And they swear that today will be different.

    Not only can that emotion mean that yesterday’s hot stocks still retain some heat, but they can infect other stocks in their wake. It’s as though the pent-up desire to participate in yesterday’s headliners is casting about to find the next big mover.

    It also can happen out of the blue: When one stock is unusually strong, several others often start to pick up for no apparent reason — other than what I call “sympathy momentum.” I’m on the lookout for this behavior.

    Related: 4 Passive Income Investment Strategies That’ll Free Your Time and Peace of Mind

    4. An imbalance between supply and demand

    The term “float” refers to how many shares of a stock are available to trade on any given day. It’s not uncommon for a handful of stocks to have a few million shares of float. If they become the hot stocks of the day, those stocks can trade in the hundreds of millions of shares.

    Just think about what that means: how many times does a stock with a 5-million-share float need to change hands when it trades 350 million shares in a day? As a “hunter of volatility,” I pay particular attention to such stocks.

    5. Former-runner status

    Day traders have good memories for high flyers. It’s like brand recognition or an afterglow for the stock that was the subject of so much attention in the last trading session. I keep an eye on these former runners because if they take off again, it can happen especially fast.

    In summary

    Notice how these five stock characteristics have nothing to do with earnings estimates, revenue forecasts, management shake-ups, and other common Wall Street assessments of a stock’s likelihood to move. Even so, they have everything to do with what’s in the minds of other traders as they hover over the buy and sell buttons on their keyboards.

    Profiting from short-term fluctuations in price is what day trading is all about. Day traders must be masters of technical analysis and experts at assessing the current emotions among traders. After all, it’s not just the stock chart that is important; it’s how traders feel about a stock that will ultimately drive its price action. If you understand and act on these common forces at work during any given trading session, you have the potential to come home with something to show for your hunting trip.

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    Ross Cameron

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  • How to Eliminate the Sales Funnel | Entrepreneur

    How to Eliminate the Sales Funnel | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    As entrepreneurs, you know how challenging it is to prospect new clients. It is often the most challenging part of running a successful business. Finding the right sales strategy to meet your business needs and objectives can take time and effort.

    You’ve probably gone through various iterations of trial and error, from cold calling to email campaigns, experimenting with a mix of strategies rooted in the traditional sales model. While the conventional sales funnel works for many businesses, it’s not the only approach. You can tailor or even eliminate the sales funnel, the route we chose for Rentec Direct, the property management software company I founded. The traditional sales model didn’t make sense for us, so we focused on service instead of sales.

    Before I dive in, below is an overview of the typical sales funnel that most companies rely on:

    • Awareness: A prospect becomes aware of your business and its products and services, perhaps through an advertisement, Facebook post or Google search.
    • Interest: A prospect gathers more information about your company by visiting your website, reading a case study, or signing up for your newsletter.
    • Decision: A prospect decides whether or not to buy your product or service. Many companies entice customers by offering a promotion or discount code.
    • Action: A prospect buys your product or service. Many companies offer training, education and support at this final stage.

    Related: How I Built a Sales Funnel That Generates Over $80 Million

    The typical sales process also includes a lot of cold calls and prospecting through third parties. Through trial and error of the above, we discovered what worked for our business. We realized we were losing people at the top of the funnel when we didn’t establish that relationship early on. That’s when we shifted to building customer relationships at the very beginning through our free two-week trial, onboarding and training programs. As soon as a potential customer signs up for our trial, a dedicated account specialist reaches out to walk the prospect through the account setup process, provide step-by-step training, and go over how to access helpful resources on our blog to get the most out of the user experience. This personalized approach might seem like a high overhead to invest in a trial client who has yet to pay for the service, but we’ve found that the additional attention is of significant value to these new users.

    By focusing on service instead of sales, we no longer engage in prospecting. Instead, we meet our clients with what they need, proactively scheduling meetings to ensure they get set up correctly on our software. This approach stands out from competitors, allowing clients to ask questions early on and access resources at no additional cost. Consequently, we’ve built trust, resulting in more referrals and long-term relationships, with many clients staying with us for over a decade!

    Here is an example of that approach in action. We worked with a California landlord struggling with manual rent collection. She knew she needed to automate but didn’t know where to start. After a friend recommended us, she signed up for a free trial. Our account specialist contacted her when she signed up to set up her account and train her on automating rent payments. This one-on-one assistance helped her increase efficiency in minutes and gave her the confidence to incorporate the software into her daily routine. Soon after, she became a client. This personalized approach laid the foundation for a long-term relationship.

    Related: 7 Mistakes to Avoid in Your Sales Funnel

    Below is the framework that we use to focus less on sales and more on service, which may be helpful for your business, too:

    • Build relationships early: Build trust early with potential new clients through an educational blog.
    • Offer a free trial or demo: Give potential customers a chance to experience your product or service before committing to a purchase. Like in the use case above, the customer decreased her time processing rent in minutes, demonstrating the value of our software.
    • Provide proactive customer service: Learning a new technology can be overwhelming, and knowing where to turn to get the right help can be tricky. Don’t wait for your customers to come to you with questions or issues. Instead, offer assistance before they ask, showing that you are invested in their success early on.

    To summarize, focusing on service instead of sales has been a game-changer for our business. By providing this early support and training, we have built lasting relationships with our clients and have grown our business. It sets both parties up for long-term success and is worth a trial if you want a new sales approach.

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    Nathan Miller

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  • 3 Proven Strategies for Law Firms to Boost Efficiency | Entrepreneur

    3 Proven Strategies for Law Firms to Boost Efficiency | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In today’s highly competitive legal landscape, law firms are constantly seeking ways to optimize their operations. Efficiency has become more than just a buzzword; it is a requisite for staying ahead and delivering top-notch service to clients.

    As the complexities of legal practice increase, embracing new strategies for improving efficiency can set a firm apart. Let’s delve into some of the strategies law firms can deploy to enhance their workflow and maximize productivity.

    Related: 6 Transformative Methods for Boosting Workplace Efficiency

    Efficiency matters: Time is money for law firms

    In the legal realm, every second counts. Not only do lawyers bill by the hour, but the nature of their work demands acute attention to detail within tight deadlines. For a law firm, wasted time translates directly into lost revenue and potential missed opportunities.

    Efficient practices can drastically reduce operational costs. Furthermore, by minimizing wasted time and maximizing billable hours, firms can enhance their profitability. The ripple effect of increased efficiency not only boosts the firm’s bottom line but also leads to more satisfied clients. In a competitive legal market, the firms that prioritize efficiency are the ones that will stand out and excel.

    The legal industry is characterized by its dynamic nature. With ever-changing regulations, case laws and client demands, attorneys are always on their toes. Efficiency is the secret weapon that can help them stay ahead. It ensures that they can adapt quickly, offer competitive rates and deliver optimal results. After all, a more efficient lawyer can provide faster, more accurate services, which is what every client hopes for when hiring legal representation.

    1. Timeboxing is a must

    The concept of timeboxing revolves around allocating specific blocks of time for particular tasks. By setting clear boundaries for how long a task should take, lawyers can prevent themselves from going down rabbit holes. It’s a method that works wonders in keeping distractions at bay. Ensuring each task receives undivided attention maximizes efficiency.

    By adhering to the time allocated for a task, legal professionals maintain focus and productivity. This method ensures that they are working effectively and efficiently. Timeboxing also ensures that there’s ample time left for other essential obligations. In essence, it’s about working smarter, not just harder.

    2. Provide top-tier technology

    The digital age has revolutionized the way law firms operate. To remain competitive and provide the best service, firms must invest in the latest technological advancements. Among the selection of tech tools available, artificial intelligence (AI) has emerged as particularly transformative for legal research. AI can analyze vast amounts of data in minimal time, streamlining the research process.

    Furthermore, certain AI-driven platforms come equipped with quick summary features. These tools allow lawyers to swiftly grasp the essence of extensive documents. Leveraging such technology aids in faster and more informed decision-making. In a profession where time is of the essence, these tech solutions are indispensable.

    Related: How to Enhance Business Automation and Unlock New Levels of Operational Efficiency

    3. Reduce administrative tasks

    Administrative tasks, though necessary, can be time-consuming. Such tasks can eat into the hours that could otherwise be dedicated to legal work. Outsourcing or automating these tasks can significantly free up a lawyer’s time. Leveraging technology for appointment management or routine paperwork can simplify these operations.

    By reducing manual administrative duties, legal professionals can focus more on their core competencies. This means more time for client consultations, court appearances and case research. Moreover, it allows for more strategic planning and case preparation. Ultimately, streamlining administrative tasks enhances overall efficiency and client service.

    In the world of law, time is a precious commodity. For firms, the goal is to ensure that every minute spent is valuable and contributes positively to the bottom line. Efficiency isn’t just about speed; it’s about making the best use of available resources and time. Firms that successfully harness the strategies mentioned above can expect not only enhanced productivity but also improved client satisfaction. Maximizing the value of time means working smarter, not necessarily harder. When legal professionals make the most of every moment, it results in higher quality work, better client relationships and a more fulfilling professional experience. That makes the legal industry better for all parties involved.

    Related: 3 Key Steps to Make Your Business More Efficient and More Profitable

    Enhanced efficiency has a cascading effect on a law firm’s overall operations. By streamlining processes, firms can serve their clients better, faster and with higher accuracy. This not only bolsters the firm’s reputation but also fortifies client trust. Moreover, this relentless pursuit of efficiency stimulates a proactive environment where attorneys and support staff are encouraged to consistently perform at their peak, leading to a workplace that nurtures success and job satisfaction.

    In the end, an efficient law firm isn’t just about saving time or reducing costs — it’s about creating a culture that values innovation, continuous improvement and, above all, client satisfaction. So, as you move forward, remember that boosting efficiency is an ongoing journey, one that reaps significant rewards for both the firm and its clientele.

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    Keri Gohman

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  • How Top Sellers Anticipate Customer Needs | Entrepreneur

    How Top Sellers Anticipate Customer Needs | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Only 54% of sales professionals go beyond selling their product and help buyers solve a problem or achieve a goal, according to our 2023 SalesFuel survey of B2B decision-makers. The best of what’s left will ask smart discovery questions to figure out how to help.

    The elite sales pros, however, the ones who are the most valuable trusted advisors to their customers, can anticipate their needs and stay ahead of the curve. They know how to practically read their customers’ minds.

    I first learned about the importance of this from the father of a woman I was dating. This woman was special, and I knew I wanted to marry her. First, I had to make it through the difficult conversation with her father. Fortunately, he gave his permission, along with some advice. He told me, “You need to learn to read her mind.” When I replied I wasn’t a mind reader, he repeated his advice but didn’t elaborate.

    Though it took me a while, I figured out what my father-in-law meant. I needed to understand my future wife so well that I could practically read her mind. This advice has also served me well in business.

    Now, more than ever, buying decisions made by customers and prospects involve multiple people. Our research shows that buyers are checking out sellers long before they make initial contact.

    To understand what’s on the minds of your customers, you need to track the activities of several types of buying influencers.

    Related: 3 Ways to Read Your Customers’ Minds

    What their CEO is saying

    Your knowledge-building process should start with what their company’s CEO is saying, because what’s important to him/her becomes important to their employees and purchasing decision-makers. In smaller organizations, no purchasing takes place without the approval of the CEO. Sellers too often ignore the CEO, believing them to be beyond reach.

    You may not be able to reach them, but you can educate yourself about their thoughts and activities. Start by conducting a simple online search on the CEO to learn where they’ve been quoted and where they’ve appeared publicly. You can also identify the CEO’s opinion on key business issues by reading the articles they post on their LinkedIn account.

    What their buying team is doing

    The employees on your customer’s buying team will be downloading position papers and signing up for webinars. They may also be visiting specific pages on your website. Using the right tracking tools, you’ll see the topics that interest them and have further insight into what is on their minds.

    What their customers are saying (and doing)

    Your market research on the customer’s typical buyer, their priorities and behavior can help you understand who they ultimately need to satisfy. In addition, every business wants to know what customers think of their product or service. Checking out the online reviews by customers is mandatory because you must understand your prospect’s reputation as part of your effort to read their mind.

    What similar customers of yours are saying

    If similar customers of yours in the same industry are experiencing a specific challenge, such as a supply-chain problem, your customer might be as well. You can speak authoritatively by introducing the topic with a phrase such as, “Some of my other accounts tell me…” Be careful to avoid any specifics that might breach confidentiality.

    Related: How to Understand Customer Needs

    What industry experts are saying

    Your customer’s buyers may not be actively posting comments or articles about the latest trends in their industry, a situation that will make mind-reading a challenging proposition. You can improve your competitive position by tapping into the content produced by industry experts. Reading industry websites and blogs and listening to podcasts and vlogs allows you to identify the changes that are taking place, along with the pace of those changes. You’ll also learn what your customer’s competitors are doing.

    With this information, you know what should be on your customer’s mind, and you’ll sound knowledgeable when you include a reference to the latest product launch or industry merger in your initial email message or during casual conversation.

    What their marketing people are saying

    This content reveals what they want the public to know about them. You should know it, too. Start with their website and their blog. Check LinkedIn for what they want other businesses to know. Facebook, TikTok, YouTube and other social media indicate what they are communicating to prospects and customers.

    The proof

    We listen to our clients about why they buy our products. We also survey their customers to find out what they ultimately need to help them succeed. These steps are not always enough to give us transparency into our customers’ minds.

    When one of our smallest clients casually mentioned that they were using our proprietary research to be more credible with their clients, I perceived a way to anticipate needs and develop an opportunity. Because many business professionals seek — but are not sure how — to obtain credibility.

    By listening to clients and projecting industry trends, we foresaw that today’s sales professionals navigate an increasingly competitive business climate where decision-making happens online and where buyers form opinions about sellers based on what they discover online. This online discovery process makes it crucial for sellers to possess sterling credibility.

    To meet the need for enhanced credibility, we introduced a new product line, and I started writing my second book on sales credibility. Our buyers now have the tools they need to optimize their online presence and their credibility. Through our SalesCred product, they also learn how to read their prospects’ minds.

    Nothing shows a customer that you care more than when you deliver a product or service before they have fully envisioned it. These people will not always openly share their thoughts. But if you are observant, attentive and caring, you can learn to read their minds. Maybe that’s why my father-in-law was such a good salesperson back in his day.

    Related: Learn How to Stay Ahead of the Curve By ‘Futurecasting’

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    C. Lee Smith

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  • When Investing, Should You Go For Percentage or Dollar Returns? | Entrepreneur

    When Investing, Should You Go For Percentage or Dollar Returns? | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    I was recently speaking with an entrepreneur who’d passed on an investment because it would not need yield the company at least a 10x growth opportunity. I told him those returns might be reasonable when investing in small businesses (under $5 million) but that he should consider lowering his ROI threshold when investing in larger ones.

    My logic was twofold: First, bigger companies are harder to grow as quickly as small ones, so the growth percentages will be lower; and second, there’s the potential to make substantially more money on a bigger company investment, even if the ROI was only 3x to 5x.

    Here’s how to know when it’s better to focus on percentage returns vs. dollar returns when assessing your investment opportunities.

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    George Deeb

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  • Ask Co-Founder of Netflix Marc Randolph Anything: How to Watch | Entrepreneur

    Ask Co-Founder of Netflix Marc Randolph Anything: How to Watch | Entrepreneur

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    Marc Randolph, the co-founder of Netflix, joins us for another episode of Ask Marc, a live Q&A series about starting and growing your business. The event will begin on Tuesday, October 31st at 3:00 PM ET, streaming on our YouTube, LinkedIn and Twitter channels.

    Where can I watch Ask Marc?

    Watch and stream: YouTube, LinkedIn & Twitter

    You can watch on your phone, tablet or computer. Ask Marc will be shown in its entirety on YouTube, LinkedIn and Twitter

    What time does Ask Marc start?

    Date: October 31st
    Time: 3:00 PM ET

    The episode kicks off at 3:00pm ET.

    Why should I watch Ask Marc?

    Get free business advice directly from the co-founder of Netflix, Marc Randolph. Marc loves helping founders and small business owners, and this your free opportunity to ask him any of your questions about topics like:

    • Starting a business
    • Growing a business
    • Raising money
    • Building marketing campaigns
    • Best practices
    • Anything you want to know!

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    Entrepreneur Staff

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  • 8 Efficiency Hacks to Boost Productivity and Save Time | Entrepreneur

    8 Efficiency Hacks to Boost Productivity and Save Time | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    As an entrepreneur juggling multiple businesses, I’ve come to understand the value of time and the necessity to work efficiently. Over the years, I’ve honed some handy techniques that have helped me greatly streamline my workflow, minimize distractions and maximize my productivity.

    Here are my eight favorite hacks for working efficiently, which I’m confident can help empower any entrepreneur to take charge of their time and achieve more with less. I use these methods every single day while running my cat brand tuft + paw, and they’ve worked exceptionally well for us.

    Related: 5 Simple Keys to Greater Productivity

    1. Batch emails to reclaim focus

    Email can easily become a constant source of interruption, stealing precious time from focused work. To combat this, adopt the habit of batching emails. Utilize tools like “batched inbox” to set specific times for email delivery, limiting it to twice a day. I like to dedicate focused time in the morning and the end of the day for email management, which frees up the rest of the day so I can concentrate on essential tasks and projects.

    2. Create email filters for “unsubscribe”

    Maintaining an organized inbox is so important for clear thinking. Set up email filters that direct any email containing the word “unsubscribe” into a separate “newsletter” folder. This declutters your primary inbox and your mind space, allowing you to prioritize and address critical emails more efficiently. When you have time, you can go through your newsletters and pick and choose what you want to read.

    3. Batch similar tasks together

    Context-switching between different types of tasks can be mentally taxing and inefficient. Embrace task batching by grouping like-tasks together in your to-do list or project management tool. For instance, on Asana, I schedule all email marketing tasks for Wednesdays and all my media buying tasks for Mondays. This approach can save you significant mental bandwidth and help you maintain focus on specific activities throughout the day.

    4. Silence Slack and phone notifications

    Phone distractions can be the biggest productivity killers, so for the love of God, turn off Slack and phone notifications while you’re working — there’s nothing like the “knock knock” sound of a Slack message for breaking your concentration and momentum. By silencing these notifications, you create an environment conducive to deep work. If you can maintain a deep work state for, say, 40% longer every day, you can see huge benefits for your business over time.

    Related: 10 Hacks to Save Time and Boost Productivity

    5. Prioritize communication and avoid being a blocker

    Quick, effective communication is vital for smoothly running a business. Structure your day so you’re not a blocker to anyone else doing their job. In my instance, I make it a top priority to address emails, chats and messages from my team at the beginning of the workday. By promptly responding to your team’s needs, you remove potential blockers that could hinder their progress. Once you’ve dealt with immediate communications, you can immerse yourself in deep, uninterrupted work.

    6. Limit meetings and opt for efficient alternatives

    Meeting fatigue is a real thing, so try to schedule as few meetings as possible. Meetings often consume significant amounts of time and, just as often, yield minimal results. Furthermore, most people hate meetings but still suggest them because they feel obligated. If someone suggests a meeting to me that seems unnecessary, I usually respond, “I’ve been trying to reduce meetings — any chance we could do this via email instead?” People are usually more than happy to oblige because they didn’t want a meeting either. It’s a win-win.

    7. Embrace asynchronous communication

    Today’s work world is so interconnected, but more often than not, these connections end up being distractions. To take tip #6 a step further, I recommended implementing an asynchronous communication platform wherever appropriate. Tools like Loom, where you can play back video messages at 2x speed, or threaded discussions in project management platforms are so much more efficient than live Zoom calls or continuous Slack chats. This allows recipients to process and respond to information at their convenience, promoting a more flexible and productive workflow.

    Related: 36 Insanely Useful Productivity Hacks

    8. Reserve Slack for urgent matters only

    Slack can be a fantastic tool for real-time communication, but it can also lead to constant interruptions. Only use Slack for urgent matters, and encourage your team to do the same. By setting this norm within your company culture, you create an environment where everyone can focus on their tasks without feeling overwhelmed by constant notifications. If every little message is urgent, then nothing is urgent.

    As entrepreneurs, time is one of our most valuable assets, and we need to treat it as such.

    By implementing time-saving practices, you can reclaim focus, minimize distractions and achieve higher levels of productivity. Remember, efficiency is not just about doing more work in less time, but rather about achieving better results with the time you have. By incorporating these strategies into your daily routine, you can unlock your true potential as an entrepreneur and, by extension, unlock the potential of your team.

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    Jackson Cunningham

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  • How to Know When to Persist, Pivot or Give Up and Pack it In | Entrepreneur

    How to Know When to Persist, Pivot or Give Up and Pack it In | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    This isn’t your standard “persevere and conquer” pep talk. You’ve heard it all — ‘Push through, never give up, you can achieve anything if you set your mind to it.’ Sure, resilience is crucial, but let’s be real: That advice starts to ring hollow when you’re up against wall after wall and you experience rejection after rejection.

    At some point, you’re left wondering if the struggle is even worth it. Most articles don’t tell you that resilience isn’t just about bull-headed tenacity; it’s also about discernment – understanding that there’s a fine line between tenacity and futility. The wisdom lies in knowing when to dig in your heels and when it’s smarter to pivot. Often, a “no” is not a stop sign — it’s a detour sign that says, “Adjust course.”

    Related: Why Saying ‘No’ Can Actually Help Your Business or Startup

    The case of the unwavering pursuit

    In the mid-90s, my young and struggling advertising agency grappled with the constant challenges of an upstart company, such as personnel, cash flow and client acquisition. We were small but ambitious, armed with a unique approach for helping large companies market and sell their products to consumers through resellers, such as dealers or retail outlets.

    Undeterred by our size and confident in our approach, we had our sights set on the big, national players. One of those big players on my radar was Troy-Bilt. For two relentless years, I pursued them with the confidence that we had a unique marketing solution they couldn’t afford to ignore

    Given that they were just a two-hour drive away in Albany, NY, I took the liberty of making several unscheduled visits. To say the reception was lukewarm would be generous. At one point, I flat-out asked their V.P. of Marketing if I was becoming a nuisance and should just go away. His answer never wavered: “No need to leave; always good to talk, but we’ve got nothing for you.” Then, two years into this dance, the phone rang. It was them. “Scott, we’re ready to give you a shot.” That shot transformed into a multi-million-dollar annual program that sustained for several years.

    Related: 5 Ways to Master the Persistence That Makes a Great Entrepreneur

    The psychology of ‘No’: Your mindset dictates your response

    Rejection is far more than a bruise to your ego — it tests your emotional intelligence and resilience. Often, what hurts us most is not the rejection itself but our emotional response to it. We ruminate, second-guess and eventually let that “no” settle into our mindset as a prohibitive obstacle. But if we can shift our perception and see rejection not as a blockade but as feedback, we turn the tables.

    Mindset matters. A resilient mindset interprets a “no” as a “not yet” or “not this way.” It’s an invitation to revisit your strategy, adapt, change course and charge forward. Your next victory is as much about your mental calibration as it is about the external opportunity.

    Related: Never Underestimate the Power of Adversity: How Hardship Builds Resilience

    When to push forward and when to pivot

    Ah, the million-dollar question: When is a “no” really a “NO,” and when is it a “try again, but differently”? Even the most tenacious of us need to recognize that some doors are meant to remain closed. Perhaps you’re chasing a deal that isn’t the right fit or sticking to a strategy that’s clearly not working. In those moments, the wisdom to pivot is invaluable.

    The key here is data and intuition. Collect and analyze data on your efforts. Are you getting closer to a “yes” or further away? Your gut feeling, informed by experience, will often be your best guide. And remember, redirecting your energy doesn’t mean defeat — it means you’re savvy enough to focus on battles you can win.

    Related: The Art of the Pivot — 6 Steps to Reengineer Yourself for a Career Change

    Rejection is often not about you

    We often internalize rejection as a fault in our personality, skills or ideas. That’s rarely the entire story. External factors — economic downturns, corporate restructuring or internal politics — often contribute to that “no” more than you might think.

    So, when you hear that dreaded word, take a step back. Separate your personal attachment from the situation to objectively analyze why you were rejected. Was it the wrong time for the company? Were there budget constraints? Perhaps a change in leadership? If the rejection involves factors out of your control, don’t let it weigh down your self-worth or deter your progress. Instead, revise your strategy, recalibrate your pitch, and knock on the next door with renewed gusto.

    After you’ve paused to analyze the rejection, knowing full well that many variables could be out of your hands, it’s time to look forward. Start by refining your game plan. There’s an art to taking a “no” and letting it sculpt you into a better, more prepared individual. Pivot your approach, retool your game plan and consider “no” a constructive critique on the road to “yes.”

    Now, you’ve got to build some mental muscle. Rejection stings, but resilience is the salve. Put rejection in your rearview, as your focus needs to be on the road ahead. Every setback is just a setup for an even greater comeback.

    And please, for your own sake, don’t get tunnel-vision chasing one opportunity. Diversify your approaches; it’s like having multiple lines in the water when you’re fishing. One might not bite, but another will. Keep your connections fresh and your network dynamic. Your next opportunity could come from the most unexpected conversations.

    So, as you continue on this unpredictable path, never lose sight of your dream. Every great story — from Edison’s thousand attempts to create a light bulb to J.K. Rowling’s twelve rejections before Harry Potter saw the light of day — includes an anthology of “no’s.” Yours is no different. The ‘yes’ you’re searching for, the one that changes everything, could be just around the corner. And the lessons learned from each “no” along the way? That’s your roadmap, filled with detours that make the journey richer, not just longer, but only if you dare to persevere and the wisdom to pivot when needed.

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    Scott Deming

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  • Why Cullen/Frost remains full speed ahead on growth

    Why Cullen/Frost remains full speed ahead on growth

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    Cullen/Frost continues to expand in Dallas, Houston and Austin, citing what CEO Phil Green describes as a booming Texas economy.

    Adobe Stock

    Cullen/Frost Bankers continues to invest in growth — amid what its CEO describes as a booming Texas economy — even as many other banks are tightening their purse strings.

    The San Antonio bank reported a 14% year-over-year increase in noninterest expenses during the third quarter. Total average loans climbed by 7%.

    Cullen/Frost remains “laser-focused on our efforts to achieve organic growth,” CEO Phil Green told analysts on Thursday.

    In an interview, Green said the bank’s rising expenses represent investments in growth. “We’re not trying to be successful by shrinking,” he said. “We’re not trying to save our way into prosperity.”

    Cullen/Frost’s strategy is based on strong client demand in the Lone Star State, Green said.

    “We’re in Texas, which is a great market to be in right now,” he said in the interview. “It’s hard to envision a better business environment.”

    While Texas has a 4.1% unemployment rate, a bit higher than the 3.8% national average, the state’s gross domestic product grew by 3% during the first quarter compared with 1.1% for the overall U.S. economy.

    The Dallas and Houston markets have been one focus of Cullen/Frost’s expansion efforts.

    Deposits in Houston totaled $1.4 billion at the end of the third quarter, a 40% increase from the same period last year, according to company disclosures. Meanwhile, loans in Houston topped $1 billion last quarter, up 31% from the year-ago period.

    In Dallas, Cullen/Frost had $325 million in deposits at the end of the third quarter, up from $261 million at the end of the second quarter, according to the company’s disclosures. And the bank added more than $40 million in loans in Dallas during the third quarter.

    The parent company of Frost Bank is also expanding in Austin. It has previously announced plans to open 17 new financial centers in the region, and add 170 new jobs, over the next three years.

    Numerous other banks have announced cost-cutting plans in recent weeks, including Truist Financial, which plans to cut costs by $750 million over the next 12 to 18 months. PNC Financial Services Group said it will reduce 4% of its workforce in an effort to curtail expenses by $325 million and improve profitability next year.

    Many bankers are expressing pessimism about the outlook for loan demand over the next 12 months. But Green said that the economic outlook looks positive, arguing that there could be “more worry than there are actual problems today.”

    During the third quarter, total average loans at Cullen/Frost grew to $18 billion, up from $16.8 billion in the same period last year.

    “Loan growth was much stronger than expected,” Compass Point Research & Trading analyst David Rochester wrote in a note to clients.

    Going into the third quarter, Rochester anticipated that Cullen/Frost’s loan demand had weakened. He said that the strong growth was likely bolstered by the closing of loans that were in the pipeline during the second quarter, as well as by a slowdown in paydowns of real estate loans.

    During the third quarter, noninterest expenses of $293 million were up from $258 million in the second quarter of 2022. Green said that Cullen/Frost “generally operates tightly on expenses,” but he noted that higher costs could continue into next year amid the bank’s continued expansion.

    Cullen/Frost also expressed optimism about deposit trends. Its total average deposits declined by 11% year over year to $41 billion. But so far in the fourth quarter, there are signs of stabilization, according to Chief Financial Officer Jerry Salinas.

    “I don’t know if I can confidently say that we’re at the bottom, but I certainly feel a whole lot better today than I did a quarter ago,” Salinas told analysts during the company’s earnings call.

    The company reported net income of $156 million during the third quarter, which was down 8% from the same period last year. Net interest income of $407 million was up 7% from the year-ago period.

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    Jordan Stutts

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  • Don’t Waste Your Money — Here Are 5 Proven Tips for First-Time Investors to Build Wealth | Entrepreneur

    Don’t Waste Your Money — Here Are 5 Proven Tips for First-Time Investors to Build Wealth | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    It’s estimated that 42% of Americans don’t own stocks. There are plenty of potential reasons why so many people choose not to invest, from fear of losses and not feeling like they have enough money to start investing to simply being unsure of how to start.

    However, first-time investors can get started even with a small amount of money, and with sound investments, they can earn much more than they would from the interest generated by a savings account.

    Still, there’s always risk with any investment — there’s never a guarantee that you’ll get big returns. However, by following some key practices, you can reduce your risk of losses and avoid wasting your money.

    Related: Why Entrepreneurs Shouldn’t Invest in Stocks

    1. Establish an investing plan

    Every first-time investor should start by developing a basic investing plan. This doesn’t have to be so detailed as to list each stock you’ll invest in. Instead, it should set your parameters and goals that will help guide your investing strategy.

    For example, your investing plan should consider how much money you can afford to invest each month — most financial experts recommend a goal of 15% of your pretax income. You should also lay out your overall risk tolerance — including how much money you can afford to lose through your investments.

    Above all else, your investing plan should have a goal. A clear goal will help you determine how much and how long you’ll need to invest.

    2. Invest for the long-term

    One of the most frequently repeated pieces of advice every first-time investor should adhere to is to focus on the long-term rather than trying to achieve short-term gains. Stocks tend to be very volatile in the short term, with prices rising and falling rapidly. Far too many newbie investors fall into the trap of trying to constantly buy low and sell high, but this can easily lead to making impulsive decisions that waste money.

    Instead, it is better to view investments as a form of long-term financial growth. Buying and holding stock enables investors to benefit from long-term growth, which is usually far more consequential than short-term ups and downs. Rather than trying to time the market based on speculation or emotions, a focus on the long-term keeps you on track with your goals.

    Related: How to Live With Purpose and Stay Focused On Long-Term Goals

    3. Carefully vet your financial advisor

    Many first-time (and experienced) investors choose to work with a financial advisor to help them manage their money. A quality advisor can provide advice tailored to your goals and risk tolerance to put you on track for successful investing. But as with any other field, not all advisors are created equal.

    As a report from AdvisorCheck reveals, 12.74% of actively practicing financial advisors have a disclosure on their record for incidents such as bankruptcies, client complaints or a criminal record. Information on what disclosures are on an advisor’s record can be found online, but this isn’t something they are likely to broadcast on their own public-facing profiles.

    By researching whether an advisor has a disclosure (and what that disclosure means), as well as comparing advisors’ services, fees, assets under management and client ratios, investors can ensure they’re working with someone they can trust rather than just selecting the first advisor they meet with.

    4. Diversify in stocks you understand

    Diversifying your investment portfolio is key to mitigating risk. Investing in an individual stock — even if it is currently performing well — is extremely risky. No one can predict the market’s future with 100% certainty, and if the company you invested in goes bankrupt or suffers another major setback, you would stand to lose a lot. Investing in multiple companies across a variety of industries helps reduce the overall risk associated with your investment.

    As part of this, you should also make sure that you understand what you’re investing in. Cryptocurrency saw a flurry of investments in 2021, even though a lot of investors didn’t understand what it was for or how it worked. Then, in 2022, FTX and several other major cryptocurrency companies collapsed. Cryptocurrencies experienced a significant loss in market cap, causing many people to lose money.

    By investing in things you understand, you can better assess if they will provide a stable source of returns or if they are a risky investment.

    Related: 3 Major Advantages of Investing In Startups

    5. Be consistent

    Contribute to your investment accounts often. Even if you can only put aside a small amount at a time, regular investments will give you more opportunity for growth through compounding returns. The earlier you can put your money to work, the more time it has to grow.

    You can streamline this process by setting up automatic deposits from your checking or savings accounts into your investment account. You can even choose which stocks or mutual funds you want the automatic deposit to go to. This way, you won’t have to worry about forgetting to make consistent contributions, timing the market or other short-term worries that could keep you from achieving long-term gains.

    Invest with confidence

    The S&P 500 has delivered an average rate of return of 10% per year — well above what you can get from a savings account. First-time investors who avoid common mistakes and are wise with how they allocate their funds can start growing their wealth, even if they have relatively little to invest. The sooner you start, the more you stand to gain.

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    Lucas Miller

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  • 5 Ways to Turn Every Employee Into a Sales Master | Entrepreneur

    5 Ways to Turn Every Employee Into a Sales Master | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    I admit it. For years, I hated the idea of selling. In fact, I turned down sales jobs. However, when I started my own business, it became a priority. Most small business owners love what they do. They enjoy developing the product or service. They love doing the work and are excited when someone buys what they make. Selling-not so much. Over the years, I have changed my attitude. I don’t sell. I don’t need to. Instead, I have conversations with clients. I ask questions. I listen and offer ideas. In short, I educate and consult.

    But I am not the only one who sells at my company. In fact, selling is everyone’s job. Why? It is simple. When you run a small business, you do not have a machine to grind out leads, vet them, and close the deal. You need every person on your team to generate business for the company. Not to mention selling your company to potential employees and partners. Skeptical? Don’t be. Even the most introverted person can sell with a little bit of help. Here is how to turn every employee into a sales superstar.

    Related: Why AI Won’t Replace (Great) Salespeople

    1. Develop business literacy

    Engaged employees are good for business. In many cases, it’s why they choose to work for a small business, where there is more opportunity to be hands-on. We need to ensure employees understand the business — all parts — not just their individual roles.

    In my organization, this means having an employee shadow someone to learn more about the process. We routinely do a debrief so employees know what we are working on. We show how we quote jobs and the financial picture. In other words, we are constantly educating. We also encourage questions and ideas. When employees understand the business, they are more comfortable talking about it and can sell others on the organization.

    2. Ramp up communication skills

    Think presentation and communication training is just for supervisors or employees on the fast track to promotions? I say no, and it comes from experience. I have developed and presented communication seminars for various individuals, from people on the plant floor to frontline call center workers, sales trainees, and company CEOs. Want to energize your team? Help them develop personally and professionally? Create a bond with your company?

    One way is to invest in them by offering communication workshops. This shows employees you care enough to provide an opportunity to learn new skills and connect with others. Those skills come into play in day-to-day interactions and conversations. Remember I said I don’t sell; have conversations. Your employees’ conversations are just as important, if not more important, to selling your products and services. They are on the front lines and may discover customer needs before anyone else does. If they are good communicators, they can spot the opportunity and then connect customers to the right source.

    Related: Why Every Employee in Your Company Should Have Communication Training

    3. Share your sales toolkit

    If you want employees to help champion your efforts, they need to understand your sales and marketing toolkit. What strategies are you using to grow the business? Show them how you present the company brand to customers. They connect their work with the end result by helping them get familiar with all of your sales tools. Use company meetings or gatherings to feature company videos, display marketing collateral or demonstrate new products. You can also send links for employees to watch presentations or take part in webinars.

    Related: 15 Strategies for Quickly Expanding Your Business

    4. Give employees facetime

    For a long time, business owners or salespeople were the face of the company. That’s because many are under the false impression the person with the title is the best one to communicate or sell. That is not necessarily the case. Today, progressive companies are looking to broaden their efforts and feature employees at every level of the organization in critical communications, from recruitment to customer sales.

    I like to involve employees in meetings with clients. First, they listen and observe. Later, we discuss how the meeting was conducted and the strategy. The next step is to have them participate in a targeted way. Employees who participate or are featured in customer interactions have a more intense connection to the company. They are proud of their work and love to serve up their expertise. For example, have them share a story about how they built a product. Ask them to describe a process or give them a “tour” of your facility.

    Confidence comes from ability, and ability comes from practicing or doing a task. When you give real people facetime, it is a powerful sales tactic.

    5. Offer rewards and recognition

    Do employees value recognition? Yes. In fact, Gallup and Workhuman have research that shows there is a direct correlation between employee recognition and business outcomes. That is why it makes sense to recognize employees who take part in customer meetings, sales efforts or employee recruitment.

    I love to do a “shout-out” during a company huddle and share details about how the employee helped make an impression or close a sale. If you have a company communication, feature them. As for rewards, there are options. You can send employees home early on a Friday or give them an extra day off. Gift cards are popular. Bonuses are even better.

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    Cynthia Kay

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  • 10 Ways to Transform Your Leadership Team into a Sales Machine | Entrepreneur

    10 Ways to Transform Your Leadership Team into a Sales Machine | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    It’s no secret that the success of any organization heavily relies on its sales prowess. As the lifeblood of a company, sales drive revenue, boost growth and implement sustainability, and any progressive leader knows that investing in an in-house sales machine is not just an option; it’s a necessity.

    At the forefront of this critical function is your leadership team — the ones who call the shots and make big swings. They are the architects of your sales strategy, the motivators of your salesforce and the navigators of a constantly changing marketplace. To transform your leadership team into a sales machine, you need a multifaceted approach that combines their strategic vision with the right technological tools. It’s about leveraging data, optimizing communication, enhancing skills and automating routine tasks.

    This article explores the 10 essential steps to empower your leadership team and elevate them into a sales machine capable of propelling your organization to new heights.

    Related: 7 Bulletproof Strategies to Increase Sales and Make More Money

    1. Data-driven decision-making: Invest in analytics tools

    Data should be the main player in your organization’s decision-making processes. This means that all guesswork and instinct-based actions should give way to data-driven insights. The digital age has provided us with an unprecedented abundance of data, and organizations that harness the power of this information gain a substantial competitive advantage.

    Investing in Customer Relationship Management (CRM) software like Salesforce empowers your leadership team to make data-driven decisions that increase the efficiency and effectiveness of your sales efforts.

    2. Effective communication: Implement collaboration platforms

    Solid communication yields effective collaboration. Sales success hinges on a bulletproof communication structure within your leadership team. Invest in collaboration platforms like Slack to facilitate seamless communication, document sharing and project management.

    These tools break down communication barriers, enabling your leadership team to work together cohesively, share critical information and make decisions swiftly.

    3. Sales training and development: Enroll in e-learning solutions

    Sales teams require ongoing training and development to stay competitive. In the rapidly evolving world of sales, where customer expectations, market dynamics and technology continually shift, the importance of continuous learning cannot be overstated.

    Implement e-learning solutions such as LinkedIn Learning or Udemy, which offer a vast library of courses on sales techniques, customer engagement and leadership skills. By continuously upskilling your leadership team, you ensure they are equipped to adapt to the evolving sales landscape.

    4. Invest in sales AI assistants

    AI sales assistants are the next frontier in the ongoing transformation of your leadership team into a sales machine. In a rapidly evolving sales environment, where speed, precision and personalization are paramount, AI-powered tools are becoming indispensable.

    Tools like WINN.AI prove to be integral in optimizing sales processes, streamlining sales funnels and automating CRM updating. Essentially, this is a tool that acts as your extra pair of hands that does all the work while you focus on keeping the ball rolling with your prospect.

    5. Utilize marketing automation tools

    Every organization knows that sales and marketing go hand in hand like bread and butter. A well-oiled sales machine starts with a consistent flow of leads. Marketing automation tools like HubSpot can help your leadership team streamline lead-generation efforts.

    These tools enable the automation of email marketing, content distribution and lead scoring, ensuring that your sales team receives high-quality leads that are more likely to convert.

    Related: Five Innovative Ways To Implement Automated Marketing For Improved Sales

    6. Leverage CRM software

    Efficient customer relationship management is the cornerstone of a successful sales operation. Your leadership team holds the responsibility of building and nurturing these relationships, and the tools and strategies they employ can determine the depth and longevity of these connections.

    In an era where customers expect personalization and value, having a robust CRM system in place is non-negotiable. It empowers your leadership team to understand your customers on a profound level, predict their needs and deliver solutions that not only meet but exceed their expectations.

    7. Performance metrics and KPIs: Implement business intelligence tools

    Measuring performance is crucial for enhancing your sales machine. Business Intelligence (BI) tools like Tableau or Power BI can help your leadership team create custom dashboards and reports that track key performance indicators (KPIs).

    By monitoring these metrics, you gain insights into the effectiveness of your sales strategies, allowing for timely adjustments and improvements.

    8. Invest in sales enablement platforms

    From improved sales efficiency and enhanced productivity to overall operational consistency, sales enablement platforms empower your leadership team with the content, tools and resources they need to engage customers and close deals effectively.

    Platforms like Seismic help sales teams centralize content management, making it easier for your team to access the right materials at the right time, improving their efficiency and customer interactions.

    9. Implement strategic planning and forecasting

    Strategic planning and forecasting are critical for sales success. In the dynamic world of sales, where the landscape can change rapidly, your leadership team needs to have a roadmap that guides their actions and decisions.

    By implementing strategic planning and forecasting tools, your leadership team gains the ability to steer your organization toward its objectives, navigate obstacles and capitalize on opportunities.

    Related: How To Create A High-Performing Strategic Plan

    10. Build a Winning Sales Culture

    Ultimately, it’s all about building a winning sales culture that’s intangible but yields tangible results. Your leadership team plays a pivotal role in shaping this culture. While the right tools and strategies are essential in achieving this transformation, the values and mindset within your organization are equally important — if not more.

    Leaders should set the tone by demonstrating dedication, integrity and a customer-centric approach. At the end of the day, it’s all about leading by example to create a domino effect throughout your organization.

    Transforming your leadership team into a revenue-generating sales machine requires both technology and people. Yes, tools and strategies are vital, as they provide the framework and capabilities needed for success — but it’s the people who execute and breathe life into these resources. Your leadership team is the driving force behind the machine, the engine that powers it and the compass that sets its course.

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    Omri Hurwitz

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  • 5 Strategies for Building Your Business Quickly | Entrepreneur

    5 Strategies for Building Your Business Quickly | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    If there’s one thing I’ve learned working in tech and PR, it’s the grave importance of speed. Competitors are always on the lookout, and modern advancements are dropping left and right at a lightning-fast pace. Resting on your laurels is no longer an option — you need to think, act and move fast.

    Moreover, the modern customer has grown accustomed to instant gratification. In a nutshell, speed is their norm: They want their problems solved, their needs met and their desires fulfilled with a tap of their smartphone screens. In a world where ecommerce delivers products on the same day; where food can be ordered and brought to your doorstep in minutes, and where streaming services provide instant access to a vast library of entertainment, patience has become an alien concept.

    This shift in consumer expectations has made speed an invaluable currency for businesses. Those who can deliver their products or services faster, more efficiently and with a superior user experience have a distinct advantage. They not only attract more customers but also retain them.

    Here are some strategies and tips for building your business quickly:

    Related: 10 Tips That Will Help Launch Your Startup Faster

    1. Start your business now

    The first tip is simply to start your business right now. Why? Competitors are always on the move. If you want to dominate your category or lead an existing market with a new innovative offering, it’s important to stray from the waiting game

    “Time is money” is a cliche for a reason, and that’s because it couldn’t be truer. Keep in mind that if you’re not moving fast enough, your direct competitors will overtake you, capture the same market share and attract the same customers you’re targeting. The “first move advantage” is always substantial to establish authority and become the preferred choice of clients.

    Here’s a pro tip: Leveraging technology to speed up your business launch is always an advantage. Investing in business builders like Tailor Brands will exponentially increase your chances of success. This is a must-have, all-in-one solution that will simplify all the complexities of starting and running your business in one single platform.

    2. Crowdfunding and accelerators

    Raising capital is always a challenge. If you ask any entrepreneur about the biggest blocker of turning their entrepreneurial ideas into reality, it’s funding. But if you have the confidence that your product can disrupt an industry and solve a pressing problem, seeking investment through crowdfunding platforms or applying to startup accelerators might just be your next best move.

    Here’s a pro tip: When exploring crowdfunding, platforms like Kickstarter and Indiegogo can help you raise capital directly from a community of backers who believe in your vision. Make sure your campaign is well-prepared with a compelling story and clear value proposition to attract potential investors.

    For startup accelerators, research and select programs that align with your industry and goals. From financial support and mentorship to resources that catalyze growth, joining an accelerator can be a transformative experience for any up-and-coming entrepreneur.

    3. Networking and partnerships

    No man is an island when it comes to business building. You will need all the help you can get — from business advice, strategic partnerships, joint ventures and mentorship programs, to PR collaborations. You need to treat the business ecosystem as an interconnected web where you can get invaluable insights and guidance from seasoned entrepreneurs, business opportunities from more established players and fresh perspectives on your business ideas.

    Here’s a pro tip: Look beyond traditional boundaries. Attend industry events, seminars and conferences, both in person and virtually, to connect with like-minded professionals. Online platforms such as LinkedIn can also be powerful tools for expanding your professional network. Seek out mentors who have experience in rapidly growing businesses, or find opportunities for co-creating solutions with complementary businesses.

    Related: 5 Steps on How to Start a Business and Get It to Market, Quick and Lean

    4. Outsource and delegate

    Once you’ve built your business, it’s now time to build your team. Outsourcing roles and delegating tasks can significantly accelerate your business’s growth. Identify non-core functions that can be handled by specialists or third-party services. This frees up your time and resources to focus on what truly matters for your business’s success.

    While outsourcing and delegating tasks can be game-changers, it’s essential to find the right people with exemplary backgrounds. Consider using online platforms that connect businesses with skilled professionals from around the world.

    Here’s a pro tip: Websites like Upwork or Freelancer can be goldmines for talent acquisition. These platforms are your windows to a global pool of talents with a wide range of skills, expertise and experiences. From web development to content creation, these outsourcing websites offer a cost-effective and fast way to build your team and meet business objectives.

    5. Establish a bulletproof tech stack

    Once your business is running, it’s time to maintain the momentum and ensure that you can continue to operate efficiently and effectively. A bulletproof tech stack can make all the difference between success and failure.

    Treat your tech stack as the backbone of your operations. It can help you scale, optimize and streamline business processes that are often tedious. For example, a trusted customer relationship management (CRM) system tracks your interactions with customers and streamlines your sales processes, while accounting software ensures your financial operations are precise and efficient.

    Here’s a pro tip: When building your tech stack, consider the specific needs of your business while meeting the nature of your operations. Don’t look for overly complicated solutions — the simpler, the better. Asana is one must-have tool to efficiently track, manage and connect your projects across your organization. It’s straightforward, easy and user-friendly — ideal for any type of business of any size.

    Building your own business is not easy, but the rewards are unparalleled — like climbing a steep mountain where the steps are rough but the top view is spectacular. And while the ascent is a challenge, what’s important is to pick up your feet, establish your speed and embrace the elements that come with it. In today’s business world, change is fast and competition is fierce. Your upper hand will always be your ability to make big swings at a groundbreaking speed.

    Related: 4 Ways to Fast-Track Your Start-Up Success

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    Omri Hurwitz

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  • Prepare For This Seismic Shift in Employee Expectations — Or Say Goodbye to Your Top Talent. | Entrepreneur

    Prepare For This Seismic Shift in Employee Expectations — Or Say Goodbye to Your Top Talent. | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Let’s be brutally honest: Would you stick with your company if it failed to prioritize your wellbeing? You’re not alone if the answer is a resounding “no.” Workers are sending a clear message to the corporate world — wellbeing is non-negotiable. Forget the antiquated notion that a hefty paycheck is the ultimate carrot on the stick. The data is in, and it’s irrefutable: workers really care about their wellbeing and flexibility, and corporations better listen if they want to win the talent wars.

    Workers are working less voluntarily

    The Federal Reserve Bank of St. Louis recently released a paper that delves into why the U.S. labor market has tightened post-pandemic. It focuses on two prongs of this phenomenon: The declining number of workers and the receding number of hours those workers are willing to commit to their jobs.

    In the realm of academic endeavors, one line from this paper feels like a bombshell: “Circumstantial and direct evidence indicates that the hours reduction among workers [from 2019 to 2022] is voluntary. In addition, although the reduction may have been caused by the pandemic situation, it is expected to persist.” This is not a fleeting, reactionary change. Rather, it’s an enduring shift in worker behavior and priorities, revealing a collective reassessment of what’s truly valuable in life.

    This shift is most pronounced among men, particularly those with college degrees and those in their main working years. It signals that the individuals who traditionally occupied power seats in the corporate world are stepping back, reassessing their options, and consciously opting for a reality that allows them to live fuller lives outside their cubicles. And here’s where it gets interesting: It’s those men who were already logging in more hours and earning more who have chosen to pull back the most. What does that tell us? These are not decisions of necessity but are based on the realization of an unspoken need for balance, wellness and, dare we say it, happiness.

    What was merely a hunch or a buzzword in corporate seminars is now backed by empirical evidence: Workers are not just saying they desire more from life than work — they are manifesting these desires through tangible actions. This act of self-determination is altering the landscape of labor availability, making this a two-edged sword. On one hand, we are moving toward a more balanced and humane concept of work; on the other, it brings about challenges of labor shortages that cannot be ignored.

    In the corporate arena, this leads to a potentially seismic shift. If you are a business leader failing to account for this fundamental transformation in worker attitudes, prepare for a rude awakening. Worker wellbeing is no longer a “nice-to-have,” it’s a “must-have” if you hope to attract and retain the top-tier talent needed to fuel innovation and growth in an increasingly competitive market.

    This paper from the Federal Reserve Bank of St. Louis doesn’t merely add an interesting viewpoint to the dialogue about the future of work. It serves as a clarion call for the immediate reevaluation of long-held assumptions about what motivates people to commit their time and energy to an organization. The time to act is now because, as the Fed suggests, this is not a temporary phenomenon; it’s a deeply rooted, long-lasting transformation that is expected to endure. Ignore it at your own peril.

    Related: Workers Are Disengaged. Here’s How Employers Can Win Them Back.

    The numbers don’t lie

    Gympass’ annual State of Work-Life Wellness Report this October has gifted us some startling figures from a survey of over 5,000 global employees that reinforce the Fed’s findings. A whopping 87% said they would consider jumping ship from a company that disregards employee wellbeing, a notable increase from 77% just a year ago. Moreover, 93% equate wellbeing with salary in terms of importance, up 10 points from last year’s 83%. The clincher? An overwhelming 96% will consider only those companies that give prime importance to employee wellbeing for their next job hunt.

    When it comes to wellbeing and the workplace, there’s a myth that has long been shattered: One size fits all. In reality, our surroundings wield considerable influence on our emotional and psychological states.

    Employees operating in work environments that don’t resonate with their preferences for flexibility — such as remote-capable workers forced to do in-office work due to a top-down mandate against their will — are not just mildly inconvenienced: many are categorically struggling. According to Gympass, workers who find themselves in such discordant settings are twice as likely to describe their condition as “struggling” or “really struggling” than those fortunate enough to be in their ideal work environments. Let’s pause to consider the weight of that statement. It means that a vast swath of employees are grappling with a work setup that not only affects their daily satisfaction but potentially curtails their longer-term mental wellbeing.

    But the report doesn’t stop there; it draws a stark picture of how drastically our sense of wellbeing can be impacted. While 77% of employees working in their preferred flexible environments feel equipped to take care of their wellbeing, this percentage nosedives to a startling 65% for those who don’t have the luxury of such alignment. That 12% differential isn’t merely statistical noise; it’s the loud cry of an unsatisfied and disengaged workforce. And more than a third of employees wish they worked in a different work environment that aligns with their preference.

    Let’s call it what it is: this is a seismic shift in employee expectations. Flexible work arrangements are no longer just attractive benefits to be dangled in front of potential hires. They have transitioned into non-negotiable components of an employment package. Why is this so vital? Because of the nexus between flexibility and wellbeing underpinning workplace satisfaction, engagement, and productivity.

    And herein lies the vulnerability to cognitive biases that can hamstring effective decision-making. One major obstacle is the status quo bias, an innate preference for keeping things the way they are. Business leaders clinging to conventional work arrangements risk not just falling out of step with current trends but also substantially diminishing their appeal to top talent. Another cognitive trap is the empathy gap, wherein decision-makers underestimate the emotional needs and responses of others—particularly their employees. This bias could lead to underestimating just how essential flexibility is to staff wellbeing.

    Related: Back In The Office? Why Your Company’s One-Size-Fits-All Approach Is Destined to Fail.

    Strategies for a wellbeing-centric, flexible work ecosystem

    Many corporate leaders are acutely aware of the shifting sands but often stumble when it comes to implementing concrete measures. In my consultancy, Disaster Avoidance Experts, I’ve honed in on specific strategies that businesses can adopt to make a tangible difference. The confluence of wellbeing and work flexibility is more than a passing trend; it’s the new cornerstone of sustainable, profitable operations. Here are some action steps that I strongly advocate for when serving clients.

    First, it’s time to let go of your traditional “nine-to-five, in-the-office” mindset, a relic that is increasingly at odds with today’s dynamic workforce. For those still clinging to a rigid structure, this might feel like a leap into the abyss. However, the alternative is a debilitating anchoring bias — relying too heavily on the first piece of information encountered (in this case, traditional work models) when making decisions. Shake off this outdated mooring and embrace hybrid and even fully remote work options. Use this as an opportunity to gather data on productivity, engagement and wellbeing, adjusting your course as needed.

    Second, pivot to a team-led model for flexibility, where collective decision-making takes precedence over a one-size-fits-all approach. Allow teams to collaboratively determine their work environment — be it remote, in-office or hybrid. This not only fosters a sense of ownership and engagement but also optimizes the unique strengths and requirements of each team. Teams can decide when face-to-face interactions are most beneficial for creative brainstorming or complex problem-solving and when remote work can maximize individual focus and productivity. This approach transcends mere optimization of individual roles; it creates an ecosystem where the team, as a cohesive unit, is empowered to make decisions that maximize its collective effectiveness.

    Third, invest substantively in employee wellbeing through targeted financial support. In an era where 93% of employees view their wellbeing as equally important to salary, your investment in wellness programming is more than just an employee perk — it’s a strategic imperative. Consider offering stipends for mental health support, from licensed therapy to mindfulness apps. Subsidize fitness memberships or offer in-house wellness programs ranging from nutrition seminars to stress management workshops. Financially support ongoing education, not just in terms of professional development but also in areas that contribute to general wellbeing, such as financial literacy courses or parenting classes. By dedicating actual dollars to these initiatives, you’re not only enhancing the quality of life for your employees but also setting a cultural tone that prioritizes wellbeing as much as quarterly earnings. After all, when employees feel their wellbeing is taken seriously, they’re more engaged, productive and less likely to seek opportunities elsewhere.

    Finally, for those concerned about the economic implications of reduced hours, as highlighted by the Federal Reserve Bank of St. Louis, it’s important to recognize that wellbeing and productivity often exist in a symbiotic relationship. My advice? Focus on outcomes rather than hours. Assess performance through deliverables and milestones instead of the antiquated metric of “time spent at the desk.”

    These steps are not mere suggestions; consider them a call to action. Given the skyrocketing significance workers are placing on wellbeing and flexibility, executives and decision-makers can no longer afford to be passive bystanders. Your company’s relevance, appeal, and, ultimately its success are bound up in how adeptly you navigate this paradigm shift. It’s a jigsaw puzzle with many pieces, but the picture it forms is unmistakable: a more humane, flexible and productive future of work.

    Conclusion

    It’s not just about beanbags, free lunches or casual Fridays anymore. The Fed and Gympass data illustrate that wellbeing and flexibility are directly proportional to how engaged, happy and productive employees are. After all, who wants to give their best to a company that treats them as expendable? Your workforce is your most invaluable asset; treat them as such. It is simply illogical to expect top-tier performance from employees who feel neglected and undervalued.

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    Gleb Tsipursky

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  • Want to Keep Your Customers? Keep It Simple — Here’s Why. | Entrepreneur

    Want to Keep Your Customers? Keep It Simple — Here’s Why. | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    It’s a common issue among businesses of all sizes, startups and franchises. It plagues the customer experience, strains sales teams, and overcomplicates or creates unnecessary billing. What may have started with simplicity in mind after staying on the core of your messaging has turned into expanded service offerings, sometimes without clear reasoning or need. An overcomplication of products or services, typically by adding too many, depleting servicing of the core offerings, and other complications arise, removing the ease of access and simplicity the core customer base has enjoyed. All can lead to a drop in sales, dissatisfaction, and, if prolonged, continued loss of market share.

    Related: Why Simplicity Matters in Product Development

    Why do businesses stray from simplifying their services?

    Too many startups and businesses get stuck in this ongoing trap of trying to match competitors or thinking that more products or services increase sales. Competing franchises commonly do this with benefits and even product or service naming. The constant pull to innovate, offer and announce something new, and be more top of mind to intended audiences can pull businesses into continuous change and unique offerings that distract from the excellent, existing services already offered. Additionally, efforts towards brand realignment or placing the entire brand into new messaging that aligns differently from the core audience regarding values, market segment, or need can cause significant disruption or even PR nightmares.

    What can be done to maintain a balanced service offering and customer experience?

    There will always be a need to innovate, better serve an existing customer base, and maintain market share in an ever-increasingly volatile market. Constant change will remain consistent. However, that does not mean that every brand’s reaction to change is a change of its own. Depending on the market segment, consistency may be the best, most profitable strategy to stand out in the loud noise of change from competitors.

    In business, and frankly, in life, there is sometimes nothing easier than reacting to change with more change. Change occurs for no reason, an impulse to change for the sake of change (without strategy), or change because someone (likely a competitor) is changing or revamping their offerings to the market. Just because someone else is embarking on change for the sake of change does not mean your business should also change. Best steps first — map or remap your customer experience strategy.

    Start with breaking down barriers for your current customer base. If a startup, a vital part of any customer experience strategy right after mapping how customers find you is how easy it is for those potential customers to purchase first, purchase well (best fit for their needs), and purchase again. Start to build key messaging around how your startup fills a need better than what is currently available and how your services are more accessible to utilize than anyone else. Part of that key messaging should include a commitment to consistency and reliability with systems that continuously offer simplistic processes. As a startup, you are taking market share from others for a reason. When growth happens, remember what first propelled that growth.

    For an existing business through the startup phase, the magic happens when simplicity can be maintained. New employees must be hired through launch and scale, and additional layers and systems are established. It is so easy to build layers that have added complications. With each layer, a founder or CEO must understand that it represents another wall between the customer base and revenue. While it is true that only some employees are customer-facing and even revenue-generating, their importance in keeping the business streamlined, simplistic, and consistent matters as much as hitting sales goals or keeping accounting up to date.

    Related: Here’s Why You Should Embrace Simplicity as a Strategy (and 3 Ways to Do It)

    Use simplicity as a sales strategy

    Stop trying to be everything to everybody. It is a phrase used often and commonly overlooked. If your startup or existing business is winning with clear key messaging, has a core audience that remains loyal and advocates for your brand, and scale looks like your brand continues to be a market leader for the solutions offered, do not let up on that core. Use it as a selling point in the sales strategy your brand incorporates. Too often, sales techniques and selling points sound more like an encyclopedia than bullet points of solutions. Or worse, service offerings are just repackaged solutions already offered that only add complexity and do not differentiate your brand from competitors.

    A simplified sales strategy — including the sales funnel, offerings, and ease of customer access and journey through the sales process and service after the sale — is rare. Think about the last time you needed assistance from a massive Fortune 500 call center or online support. If the customer journey experience your brand has developed is a better experience over rivals, use it in sales! Most have been dissatisfied with service from others in the past, and it is overlooked by many in sales as a selling point.

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    Adam Horlock

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  • This Is the Unconventional Marketing Tactic Small Businesses Need to Try | Entrepreneur

    This Is the Unconventional Marketing Tactic Small Businesses Need to Try | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    If you’ve never heard of guerrilla marketing, it can sound intimidating. After all, it comes from the term guerrilla warfare. The goal of guerrilla marketing is to drive brand awareness through unconventional or shocking tactics for maximum exposure. If you think guerrilla marketing isn’t for you and your business keep in mind that guerrilla marketing campaigns have a 21% higher ROI than more traditional marketing.

    The elements that make guerrilla marketing are:

    Cost-effective: If you think guerrilla marketing is expensive, think again. One of the biggest reasons to do it would actually be to save money you’d normally spend on traditional marketing outlets. Most small business owners like that guerrilla marketers spend 90% less on advertising than other traditional methods.

    Element of surprise: Catching people off guard is a great way to make sure you’re getting their undivided attention. In a world of ads in every direction from bus stops to billboards, make your message garner attention.

    Creative and unconventional: Marketers can distance themselves from the more corporate side of the brand and have more freedom of control to do something more fun, which could be different from what the brand is usually known for.

    Interactive: In the mundane when people are going to and from work and going through the regular motions of a workday, you can lighten up their mood by giving them an activity which they wouldn’t normally do.

    Related: 7 Guerrilla Marketing Tactics That Will Grow Your Business When Money Gets Tight

    Benefits of guerrilla marketing

    Let’s talk about why you should be applying guerrilla marketing tactics to your small business if you’re not yet.

    Guerrilla marketing can become your unique selling proposition (USP) because it’s creative, memorable and unconventional — and if I haven’t convinced you yet how effective guerilla marketing is, take a look at this: “79% of consumers believe companies that provide unique experiences value their business more.” So you’re increasing your brand’s value in your audience’s mind by using a strategy that’s inherently more unique.

    This will also generate word-of-mouth as people will talk about their unique experiences with others. Many times, guerrilla marketing will also garner media attention, which is another part of the low cost-effectiveness of guerrilla marketing.

    Strategies to implement this unconventional strategy

    Ambush marketing: This tactic is not the easiest to execute, and you will most likely need to work with other businesses or organizations as it’s a big undertaking and can easily go wrong. A great way to understand ambush marketing is to think about flash mobs. Let’s say you’re a local dance school; you could go to a baseball game for youths. Parents would be there, so your target market would already be at the event. Next, you’d need to wait for a break in the game and then ambush the field with your flash mob. At the end of the performance, all dancers could take off their jackets/sweaters and showcase a shirt with your dance school’s logo. Use caution once again, because if this isn’t done correctly, you could potentially offend the organizers of the event.

    Undercover marketing: This can be done in two ways. The goal of undercover marketing is for potential customers to be unaware they’re being pitched to. A common example is product placements in your favorite TV shows. Another way to use undercover marketing is by hiring actors or using employees who go undercover to interact with the public. The public is unaware that the agents are actually there on a mission to execute an undercover marketing tactic.

    Ambient marketing: This is the most common form of guerrilla marketing and also one of the most entertaining. It has strong visuals and includes putting a message for your brand out in unusual public spaces. Usually, some form of signage or logo will be used and put out in a clever way that goes with the brand’s offerings. Let’s say you own a small business selling Christmas tree ornaments. Your ambient marketing campaign could be making small round cardboard ornaments where one side is an eye-catching design, and the other side is your logo. You could hang these on trees in busy places where people will walk by them constantly. A word of caution: Make sure you contact your city if you’re unsure of whether or not you’d be allowed to do that so you don’t end up in a conflict.

    Related: 9 Marketing Strategies for Startups to Boost Growth and Visibility

    Experiential marketing: This is when you get the public out of their comfort zone to participate in an activity. Let’s say you own a power washing business. You could put graffiti on a wall and ask the public to participate in removing different types of products such as chalk, markers, paint, etc. Maybe make it a competition by blindfolding them and offering a prize if they’re able to complete the tasks. Make it fun and get people moving! Obviously, just make sure you get permission.

    My company has used this strategy in B2B settings. Many people believe guerrilla marketing should only be reserved for B2C, mostly because they’re worried about the backlash they may receive in a B2B setting, but I recommend getting creative regardless of your audience. At the end of the day, B2B clients are still human and will enjoy the entertainment that comes with it. We went to a trade show once and put cards all over the vicinity. The card had a question mark on one side and instructions to come get a prize on the other side. This was such a low-cost way to get prospects to come to our booth and get free ice cream. We would use the opportunity while they were eating ice cream to teach them about our offerings. Never underestimate the power of free food!

    If you haven’t tried guerrilla marketing yet as a small or medium-sized business, give it a try. Shake up the everyday experiences your town experiences and become the talk at the dinner table. Just remember a few things: Messages can be misinterpreted if they’re too mysterious, you might intimidate your audience or shareholders and it could put potential customers off if it’s too out there or controversial.

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    Jason Miller

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