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  • A Comprehensive Guide to Fractional Leadership | Entrepreneur

    A Comprehensive Guide to Fractional Leadership | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    As a business owner, I know firsthand the countless challenges that come with running a company. With responsibilities ranging from financial management to marketing strategies, it can often feel overwhelming just to keep your head above water. It’s for this reason that expert support is valuable, and fractional executives can provide a service that addresses challenges and promotes growth.

    As the founder of a fractional leadership firm, I have worked with businesses in various growth stages. From managing rapid expansion to making critical operational decisions, fractional partnerships allow clients to receive executive-level support at a fraction of the cost, time and effort, empowering them to succeed efficiently. While this success is easily attainable for most businesses, having the right team is a crucial aspect of such success.

    In this article, I’ll discuss the role and benefits of fractional executives and how to choose the right ones for your needs.

    Related: Why Fractional Executives Are the Best Investment For Your Business

    What are fractional executives?

    Fractional executives provide cost-effective part-time or interim support for growing businesses, offering expertise in areas like strategic planning, operational streamlining, revenue operations, marketing, finance and sales. They also stay updated with the latest efficient infrastructure for your business, ensuring it’s customized to your specific stage and scale.

    Signs that you may need a fractional executive

    • You need expertise in a specific area.

    • You have ambitious growth goals and require help achieving them.

    • You’re facing a critical business challenge and need guidance navigating and resolving it.

    • Your rapidly growing business lacks the structure to support growth.

    • You need leadership support during a transition or restructuring period.

    • You find yourself working in your business rather than on your business.

    • You want to implement new technologies, systems or processes, but you lack the appropriate resources or expertise to do so.

    • You lack the capacity to stay current with industry and technology trends.

    • You want to improve leadership practices and company culture but need guidance on where to start and how to create lasting change.

    • You lack a cohesive system for connecting outsourced functions and aligning them with your business goals.

    Benefits of a fractional executive

    Cost savings:

    Fractional executives offer a flexible solution for businesses that need experienced executives without the commitment and cost of a full-time hire. Unlike hiring a full-time executive, you can work with fractional executives on an as-needed basis, allowing you to enjoy the benefits of a seasoned executive without committing to a long-term, super-high expense. This can be especially beneficial for small to mid-sized businesses that want to grow but have limited resources.

    Expertise and experience:

    Fractional executives’ exposure to diverse systems, companies, processes, structures and challenges from working with numerous businesses (often hundreds) gives them a significant edge over full-time executives, who typically hold only 5-6 positions in their careers. This extensive experience provides fractional executives with unparalleled expertise and insights, enabling them to deliver faster, more effective solutions for your business.

    Flexibility and scalability:

    As a full-time executive, I found that 80% of my time was spent on tasks that could be done by more junior staff, given the right guidance. This observation reinforced my belief that many companies don’t necessarily need a full-time executive, as the role doesn’t always warrant constant high-level attention. Fractional executives can be hired on a flexible basis, ranging from just a few hours a week to a longer-term commitment over several months. This can allow you to scale up or down as your business needs change, ensuring that you have the right amount of support whenever you need it.

    Objectivity and perspective:

    Fractional executives offer an outsider’s perspective to your operations, strategy and business practices, providing unbiased feedback and advice to help you make informed decisions. This partnership allows for a more even relationship, working at eye level rather than the traditional, more restrictive manager-employee relationship. This approach can be especially valuable when identifying blind spots or areas for improvement, as fractional executives bring a unique perspective thanks to their experience with a multitude of businesses.

    Related: How a Fractional Executive Can Take Your Business to the Next Level

    Types of fractional executives

    Outsourcing specialized roles like CFO and CMO gave rise to fractional executives, now covering roles like COO, CTO, CHRO and more. This approach lets businesses customize their executive teams to match their goals and needs, tapping into the unique skills and expertise of fractional professionals.

    Fractional executives can be:

    • Interim executives: for short-term leadership gaps

    • Project-based executives: for specific project expertise or guidance

    • Strategic advisors: for long-term planning and opportunity identification

    • Ongoing support: for smaller companies needing continuous assistance

    How to choose the right fractional executive

    Identify your needs:

    Identify critical areas, and seek a fractional executive with the right expertise. Consider using their insights to spot gaps and help you refine your search, securing the perfect fit for your business.

    Evaluate relevant experience:

    Choose a fractional executive based on a successful track record, relevant experience, positive references and commitment to fractional work as a career (rather than a side or temporary hustle).

    Assess their style:

    Look for an executive who is responsive, proactive and able to communicate clearly and effectively. Schedule an initial consultation to get a sense of their working style and consider whether it aligns with your own.

    Align expectations:

    Choose a fractional executive who shares your passion and can work collaboratively to achieve your objectives. Keep an open mind, and consider their suggestions, as their experience can offer valuable insights.

    Consider your readiness:

    During the initial consultation, assess your readiness to delegate control. If you’re not prepared to treat this as a partnership and loosen the reins, a fractional executive may not be the right fit. Trust is key, so choose someone you’re comfortable collaborating with, and formulate a transition plan that cultivates that trust.

    By partnering with a fractional executive, you can tap into their specialized skills and expertise, giving your company a competitive edge and positioning it for long-term success. So, whether you’re seeking to grow your business or address critical challenges, consider that a fractional executive could very well be the missing piece that propels your business to success.

    Related: How to Grow Your Business With Intention

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    Adi Vaxman

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  • The Inevitable Challenges You’ll Face as Your Business Grows | Entrepreneur

    The Inevitable Challenges You’ll Face as Your Business Grows | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    The allure of business growth is strong, and for many entrepreneurs, it’s a dream from the very start. In fact, many professionals see expansion as a key indicator of success. But increasing the size of your organization inevitably comes with growing pains. From managing a larger team to navigating complex market dynamics, there are countless obstacles that are hard to avoid along the way.

    Growing pains are a necessary part of the process, and by being proactive and informed, you can anticipate these challenges before they crop up and consider innovative ways to overcome them. And that process starts with acknowledging the need for an operational shift.

    Related: Is Your Company Experiencing Growing Pains? Here’s How to Thrive Through Them

    Communication and other skills you need will change

    When you first get a business off the ground, it’s easy to communicate and execute because your team is right next door. You can catch mistakes quickly. But when you start growing, all of a sudden, everything becomes more spread out. Marketing, support, development and sales can be in totally different parts of the building or even a separate building altogether. Suddenly, it’s harder to get a clear picture of what’s really going on within your own organization.

    As this shift happens, it becomes critical to gather data from all corners of your business. Otherwise, you won’t have a thorough understanding of your business’s day-to-day operations and what your people may need from you. But it’s not just about data; you also need specific processes in place that hold everyone accountable and provide clear direction.

    Adjusting to these new ways of communicating and operating can be uncomfortable. Not everyone will be able to keep up, and you might have some people who don’t stay with you. That’s OK. But your job as a leader is to help shape the attitude of the company overall and enable your team to understand that these adjustments are necessary for success.

    Part of that maturity is being able to discern whether you need to bring in new skill sets to achieve the business’s goals. There has to be a willingness to evaluate what you were doing, admit that those approaches aren’t working anymore and explore the possible ways to evolve — and you have to do it quickly.

    Be ready to remove some hats

    Leaders of small companies are often a jack-of-all-trades. You’re used to answering all the phone calls and responding to customer emails because, in the beginning, the success of your business solely relied on you. One of the hallmarks of entrepreneurship is wearing a lot of hats to make something work.

    The game changes when expansion starts. There comes a point where you cannot logistically handle everything on your own. At that point, you have to decide whether you can recruit someone from the inside to take on a role or if you need to hire talent from the outside.

    Remember, not everyone who’s with you is necessarily ready to lead or grow. Even if you can promote someone from within, they might still need some guidance and support as they take on new responsibilities. On the other hand, hiring externally comes with a different set of challenges — you have to trust that they’ll be able to do the job well and mesh with the rest of the team. One of the biggest growing pains you’ll have to deal with is transitioning into the mindset of needing to hire other people and having faith that your business won’t fall apart if you hand off responsibilities.

    Related: 5 Tips for Expanding Your Small Business (The Right Way)

    Closed-loop learning and development don’t stop

    Most growing businesses understand the importance of moving quickly to stay on top of innovative technology that can help them get ahead of the competition. This was certainly the case at Vagaro, where we not only had to look at what competitors were doing and what options already were out there, but we also had to develop our own software. We’re still constantly researching and tweaking to improve.

    But the same research and development concept applies to all of your products. To create something that’s different and unique, you have to constantly look at what’s available. In the beginning, you don’t have a marketing team to do that. You have to rely on yourself to identify and develop a product that would set your business apart.

    Once your company starts gaining traction and your sales increase, you now need a sales department. You start needing people who can do customer support. Hiring people becomes harder because you have to set clear expectations and teach them how to do things the way you’ve been doing them.

    There’s a real need to balance your expectations and training with a good dose of humility — you have to accept that you don’t know it all and remember that you’re bringing in new people because they have fresh ideas and skills. This is one of the reasons I’ve intentionally made the choice to let my team manage what they can on their own and allow them some room to experiment and sometimes fail. I know I need to share what I’ve tried and be clear about the costs I’m willing to embrace so they can make some mistakes.

    This growing pain of always having to research, adjust and hire doesn’t end. But that’s part of what makes developing a company thrilling. You’ll always have a new problem to solve, and the achievements and improvements resulting from the healthy pressure to find answers and solutions keep you excited.

    Related: How to Tackle the 5 Challenges Every Expanding Business Faces

    Many professionals who talk about growing a business focus on all of the good things that happen, and that’s inspiring. But the best entrepreneurs know that there’s also going to be some discomfort along the way. Rather than shy away from their growing pains, they realistically anticipate them and work proactively to handle them well, such as seeking advice from mentors or building solid feedback infrastructures. Seek the same type of perseverance and preparedness in your own business, because it’s during the discomfort that you’ll learn how to thrive rather than survive.

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    Fady

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  • 3 Strategies to Help Your Business Thrive During a Recession | Entrepreneur

    3 Strategies to Help Your Business Thrive During a Recession | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    If there’s a word that perfectly describes the state of the economy in 2023, that must be inflation. Ask any U.S. adult, and they’ll likely be aware of the inflation that has been hitting the American economy since the 2020 global pandemic. Recent studies show that Americans see inflation as the #1 issue facing the country, with 70% agreeing it’s a big problem and 68% revealing that inflation had an impact on their spending.

    In a context where people are choosing to cut essential items like gasoline, clothing and health products, it becomes essential for brands and business owners to ask themselves how to effectively market during a recession.

    My current business, Mawer Capital, was born in the midst of the recession. Since we sell online programs, the biggest challenge for us was to figure out how to market those products in a period where people were re-evaluating their spending choices.

    Three years later, I can safely say that we didn’t just survive the recession, but that our business thrived despite the state of the economy.

    In this article, I wanted to share some key lessons I learned while building a business during a recession with anyone who wants to build an unbreakable venture. Despite the terrible economic conditions, Mawer Capital had stellar growth last year, with annual revenue doubling and hiring tripling since 2021.

    I’ve chosen three key lessons I believe everyone should follow during a recession to grow their brands. These principles are also backed by historical evidence.

    Related: I Started 2 Companies During Recessions: Here Are 4 Tips For Scaling Your Startup During a Downturn

    1. Increase your marketing budget

    I know this might sound counterintuitive, but one thing you should NOT do during a recession is cut your marketing budget.

    There are countless examples that highlight how bad an idea this is. For instance, during the 1990-1991 recession, fast food giant McDonald’s decided to advertise less on television and print to cut costs and ride out the economic downturn. At the same time, Taco Bell and Pizza Hut — two of their major competitors — decided to take the opposite approach and increased their advertisements significantly.

    The result? Pizza Hut and Taco Bell increased sales by 61% and 40% respectively, while McDonald’s decreased sales by 28%.

    At Mawer Capital, we experienced something similar. While everyone else was cutting their ad budgets (Marketing Week estimated that ad spend went down by more than 30% during this period), we doubled our marketing budget.

    We started ramping up our ad budget to almost $100K a month, getting featured in the press multiple times and growing our social media presence. We did this because we realized that while all our competitors were going radio silent, we had a chance to replace them and become the industry standard.

    Don’t get me wrong. The decision to spend more money while everyone else was panicking was mentally challenging. But in hindsight, I can say that my company wouldn’t be where it is today if I had stopped communicating with potential customers.

    During times like these, the best thing you can do is to find smart ways to market your products or services rather than cut all your marketing efforts completely.

    2. Create a flawless customer experience

    During a recession, when it’s harder to attract new clients, the last thing you want is to lose your existing customers. This is why it’s so important to invest in building a flawless customer experience to ensure existing clients keep purchasing from you.

    For us, this meant doing two things. The first was to give our customers so much value on their first purchase, that many of them asked us to upgrade to higher-priced programs and are still with us to this day.

    The second is to communicate regularly with our clients to ensure they’re satisfied. If you aren’t sure how your customers feel about your business, try implementing a customer success survey to understand what you could optimize to retain more customers and keep your business afloat.

    Related: Starting a Business in a Recession: What You Should Know

    3. Build trust with your audience

    When prices increase and wallets shrink, brands must recognize that consumers will choose the brand they have a connection with.

    This is done by associating what you sell with an emotional state your customer can relate to. For us, that meant understanding the position our clients came from and identifying what their financial and life goals were.

    All of a sudden, we weren’t selling info products anymore. We were giving them an option, the chance to learn valuable skills they could use to grow their businesses or learn a new skill that could help them live life the way they wanted to. Obviously, this should be done ethically as consumers are becoming more and more sophisticated and can immediately sniff when a brand is trying to rip them off.

    This trust-building should be done through your communication and feedback, the care you put into making sure their concerns are heard and focusing on providing your customers with a product that goes well and beyond their expectations.

    In the end, countless successful businesses have been built during recessions. One could even argue that this is the perfect time to start your own venture or grow your existing one, as competitors are left without a compass. I hope you will find these three pieces of advice useful as you set out to build your business during these difficult times.

    Related: Don’t Let a Recession Ruin You. Here’s How Your Business Can Thrive During Hard Times

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    Rudy Mawer

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  • Why a Recession Can Be a Good Time for Expansion | Entrepreneur

    Why a Recession Can Be a Good Time for Expansion | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    “We very much believe strongly in investing through downturns” is a famous remark by Tim Cook, CEO of Apple Inc. With this philosophy, Apple has time and again managed to not only survive but thrive during periods of economic upheaval. At a time when major tech companies were shutting down shops during the recession of the dot-com collapse, Apple focused on acquiring graphics and productivity software companies.

    Opportunity and hidden value are often-overlooked aspects of recessions, but it takes the right entrepreneurial mindset to see the potential upside of recessions in the first place.

    The mainstream and more conservative approach calls for minimizing costs and risks and “waiting it out” until the economy improves. Indeed, the current economic climate, with a boogeyman recession that has been looming “just around the corner” for a year or more, has induced similar feelings of uncertainty, caution and a desire to tighten things down and wait until sunnier skies prevail.

    But does this strategy make it harder for you to spot new opportunities that may arise? Could a shift in mindset to viewing recessionary periods as rife with opportunity help take your business to the next level?

    As someone who has helped scale hundreds of companies, I sit firmly in the camp that views recessions as opportunities for growth. It doesn’t mean I act or advise clients to act recklessly. Far from it. In fact, investing in new markets, technologies or sectors during challenging economic times requires even greater awareness of market conditions on the ground and an ability to perform due diligence optimally.

    International expansion, my area of expertise, is one area in particular where businesses can find greater value or opportunity during periods of economic uncertainty or downturn. But how do you spot those opportunities, particularly in a market where you have no presence and limited knowledge?

    Related: Is a Recession Actually a Good Time to Expand Your Business?

    Spotting value in overseas markets

    Through accurate assessment of internal and external factors, you can maximize your chances of spotting value overseas in the wake of reduced competition. For instance, you can reprioritize your expansion plans by focusing on markets that are hit harder than most during a recession. This will increase your chances of success as your competitors are likely to be on the defensive in such markets. Businesses operating in industries relatively immune to a recession, such as consumer staples, shipping, utilities and healthcare, tend to fare better than others when executing expansion plans in recession-hit economies. What opportunities may offshore markets yield for your company in these areas?

    Once you’ve evaluated your product/market fit in new markets and identified any gaps you may be able to close, you stand to benefit immensely by identifying and investing in undervalued assets and opportunities. These investments can develop into a sustainable competitive advantage to last for the long run.

    Identify top talent

    Recessions are almost always accompanied by companies laying off employees in droves to stay afloat. This often results in even the best employees departing despite stellar job performance and drive to grow. This creates a unique scenario where the supply of top talent increases while demand decreases.

    If the world were to experience another Great Recession, the job market would be flooded with people looking for opportunities even at lower compensation in return for job security and a growth ladder. Your business can take advantage of this skewed job market by seeking out top talent and investing in it.

    This human resource investment can prepare your company for success in the future. You can hire skilled, ambitious and growth-oriented employees at less-than-market rates to become partners in your future vision.

    Related: Most Businesses Slow Down During a Recession — Here’s How to Keep Pace and Grow Your Company in 2023

    Explore incentive programs overseas

    It is not uncommon for a country to offer incentives to foreign players to pursue investment and expansion plans during a stagnant economy. This can be a win-win for the affected economy and the foreign businesses setting up shop in a new market.

    For instance, China’s recent stimulus package in the wake of its zero-Covid policy, tax cuts and liquidity injections are meant to spur demand and kickstart business activity.

    Such government incentives are great for providing a cushion for your global expansion plans and gaining a first-mover advantage. While your competitors are busy firefighting a recession, you can strategize and pivot to expanding rather than cutting back.

    To avoid missing out, you need to stay up-to-date with the policy changes and new incentives, which can be quick and time-sensitive. One way to spot opportunity in an unfamiliar market and act quickly is to leverage the local expertise of a Professional Employer Organization (PEO).

    Expand through a recession with a local expert

    A recession can be a challenging period for growth, especially when expanding into a new country, and it is not for everyone. There are often unprecedented market forces to tackle in addition to intense competition and thin margins. But if you manage to focus on your strengths while minimizing your risks, you can use the recession to your advantage.

    A recession offers unique value that simply requires experience and the right timing to yield significant rewards. Partnering with a trusted PEO partner like INS Global is one such strategy that helps you leverage decades of global expansion expertise while being fast and effective.

    Related: How Great Entrepreneurs Find Ways to Win During Economic Downturns

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    Wei Hsu

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  • How to Balance Ethical Growth and Competitive Advantages | Entrepreneur

    How to Balance Ethical Growth and Competitive Advantages | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In sports, games depend on rules — boundaries, penalties and rule-keepers to enforce them — that skirt the edge of viewer excitement without becoming dangerous or unfair. Everyone agrees on adhering to these rules, and despite them, the game can still be very competitive. In hockey, players can throw down their gloves and fight as long as their actions stay within the limits of competition. Those who play dirty risk more than expulsion from the game: That reputation can ruin their careers.

    In business, we also have to follow rules and expectations to sustain our companies and avoid tarnishing our personal and professional brands. The purpose of any business is growth, but unless we play within those boundaries, that growth is not sustainable. Stakeholders, such as employees and customers, have higher expectations for businesses, from diversity, equity and inclusion (DEI) to environmental, social and governance (ESG) standards. The first to step up with new and effective ways to meet more of those demands is the company that will continue to grow.

    While ignoring these trends may bring short-term savings, going against what clients expect will not create sustained growth over the long term. Any company that wants sustainable growth must consider and accommodate the expanding range of rules and expectations in balance with their value proposition in order to continue building.

    Related: Ethics In Business: Why You Shouldn’t Put A Price On Your Integrity

    Equal freedom to grow

    In life, we all have unlimited freedom to grow — as individuals, partners and leaders, but also for our companies. This freedom is not necessarily an innate right, but rather the limitlessness of our potential to learn more and develop our skills to attain greater achievements. However, to ensure equal freedom for all, our pursuit of individual freedom must not come at the cost of the freedom of others. These limits establish the scope of what our freedom can entail — the boundaries within which we can build, manage and sustain our growth.

    Equality in our freedom to grow is not sameness, neither in how much we grow nor the path we take to get there. Giving a group of people all the bananas they want might seem like equality to someone who loves bananas, but those allergic to bananas would see the situation differently.

    To be equal, everyone needs a fair chance to obtain however much of whatever fruit they want. Maybe “as many as I want” is less for some. Maybe the fruit I want is more challenging to obtain, but I am willing to put in extra effort to pursue it. Many compromises can still demonstrate equal freedom if everyone accepts the resulting limitations as equal. Just like hockey, you may come with a different size and weight, but with the rules accepted, you have a fair chance to win if you fight hard and smart both on the ice and off.

    The limitlessness of opportunity within those limits

    People today have higher standards with more access to information about companies and their leaders. Leaders now have to think about DEI and ESG initiatives on top of other business limitations to their freedom to grow — our abilities and natural laws, as well as these newly-evolved legal and ethical boundaries that must be considered. Meeting these limits is now a balance of following the right rules and considering the expectations (and additional boundaries) of these new stakeholders in the game.

    If I were to take as many as I wanted of a rare fruit from a largely undeveloped rainforest, today’s consumers would see this as coming at the cost of their well-being because of its impact on the environment and society’s well-being. My fruit-harvesting team would need to be inclusive and diverse to attract top talent and maintain a positive public reputation. Additionally, I would need to consider ways to minimize our interference and impact within the rainforest so that, once harvested, the forest will have enough time to return to its undeveloped state.

    But within all these parameters, we can still find infinite growth opportunities. Despite the rules in hockey, there are still endless ways players can improve: their skating, speed, timing, body strength, knowledge of plays and the skills on the opposing team, to name a few. In the same way, there are infinite parts to the puzzle of pieces that impact a company’s ability to improve despite the limits of modern business standards. By studying the floor plan deeper, we find more ways to improve in more areas and sustain greater company growth.

    Related: 5 Pitfalls to Avoid When Growing (or Scaling) a Business

    Staying within those limits makes us competitive

    I like to put myself in other people’s shoes to better understand their boundaries and how I can grow without infringing on those limits. Of course, someone could choose to ignore how others feel for the immediate benefits, but stepping on other people’s toes in the pursuit of growth can be dangerous. It might work the first time, but the second time it happens, they tend to fight back. After a couple of times of pursuing short-term benefits at the cost of others, you may find no one wants to work with you anymore.

    Meeting every demand from every possible perspective could be an endless investment of time and resources, so the best way to approach these evolving expectations is to focus on building our own strength, just like how a hockey player does. For companies, it is the value proposition: what we do well, how we connect that ability with a solution to bring the benefit to our customers and how we solve it in a unique way that no one else does or even can. Just as we have the freedom to grow in ourselves and our companies, we are limitless in developing a better value proposition. By incorporating more of the details we learn about the “floor plan” and its boundaries (rules, standards, expectations), we narrow our efforts toward building more of the limitless achievements within them.

    We must make efforts to meet these new expectations for sustained growth today, but those efforts must support, not hinder, our own freedom for growth. This framework is universal and applicable to all businesses of any size, from a small fruit-cart operation to a multinational corporation and everything else in between.

    Related: 5 Ways to Succeed in a Competitive Environment

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    Simin Cai, Ph.D.

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  • Grow Your Art Business Using These Fortune 500 Strategies | Entrepreneur

    Grow Your Art Business Using These Fortune 500 Strategies | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Since Fortune 500 companies are the biggest in the United States by revenue, you probably picture them as big, powerful, faceless corporations. We think of artists, on the other hand, as humble bohemians who make just enough to get by on their own. Because it’s all about the art, not the money.

    What happens, though, if we set aside these two stereotypes? There’s nothing wrong with finding success through your art. Why can’t you use Fortune 500 tactics to grow your art business into something thriving and sustainable? Why can’t Fortune 500 companies treat their business like art?

    You can. And artists, as a whole, can learn quite a bit from some of the most profitable companies in the U.S.

    Related: 5 Non-Negotiables When Building a Successful Art Business

    Advanced planning

    We artists are all about feeling the moment and embracing our creativity. So, left-brained activities like budgeting, planning ahead and doing taxes (kidding!) are a big snooze.

    However, planning ahead is crucial for growing your art business. It’s something that the top companies in the country all do. None of them are making up a social media strategy on the fly or introducing a new product last minute. Can you just imagine the chaos?

    Fortune 500 companies dedicate a lot of their time, resources and energy to their marketing strategy. They create a plan well in advance of any new releases or re-releases of their offers.

    Take Nike, for example. They don’t just launch a shoe next month and wait for sales to roll in. Everything else they do otherwise through marketing and branding supports their launches. They have a brand loyalty program, a consistent email newsletter and a strong social media presence. They run specific ads. They create an experience for their customers.

    You can do this, too. To get started, all you have to do is look forward … and have a strategy in place.

    Strategic planning

    How can you plan ahead for a successful art event or new collection launch? By having a strategy in place.

    Let’s say you’ve already decided to plan ahead for the next year by breaking your calendar into quarters. Fill in all your important events on their respective dates. Next, you’ll need to identify what your marketing campaign needs up to that date.

    Take Apple, for example. No one can deny that they’re a marketing powerhouse for their products. One strategy they often rely on is media buzz and hype for their new products.

    Every commercial they produce for their new iPhone showcases how beautiful, minimal and functional their products are. The commercials are usually memorable with catchy beats, too. Do they linger on how much Apple products cost more than their competitors’? Nope! That’s all part of their strategy.

    To apply this strategy to your business, think about ways you can drum up excitement for your new collection launch. Think about what you offer to your customers that no other artist does.

    Maybe you post teasers of new pieces on your Instagram or show behind-the-scenes videos of a work in progress on TikTok. Maybe you talk about what inspired your new pieces in a blog post or a YouTube video.

    Use the power of others to help, too. Guest host podcasts, or get interviewed by other artists in your industry. Co-host a giveaway or a contest on social media. Share testimonials from happy customers.

    Don’t forget to fill in all these ideas on your calendar. And then, execute them.

    Related: How to Build and Maintain a Successful Art Career

    Build excitement

    As you can see, there are lots of creative ways to build buzz for new products or new releases. But be aware: A thin line exists between creating a buzz and being gimmicky, insensitive or seemingly desperate. This is a mistake that even top companies still make to this day.

    We’ve all seen great Super Bowl ads and marketing campaigns that pack a punch. And then there are the rest.

    One way to create excitement and avoid a marketing fail is to connect with your audience. Stay active on your other platforms in live time, answering questions via comments or DMs as they roll in. Host a Facebook Live or Instagram Live.

    You could get even more involved by hosting a giveaway, asking poll questions or creating an easy game to generate excitement and keep your followers hooked.

    Quite simply, be there for your audience! Don’t just promote your new products and then leave. Show them why they should buy your work and support your artistry.

    Serve your customer

    How do top companies like Costco or IKEA serve their customers in more ways than just offering their services/products? It’s one thing to sell. It’s another thing to offer a top customer service experience that will ensure they come back again and refer more people to your business.

    Let me be clear: “Outstanding customer service” doesn’t just mean providing refunds, no questions asked. Many top companies do offer that type of customer service, but that’s not the only way you can make your customers happy (as an artist, that would be pretty hard to do!)

    Here’s an example. Pharmacy company CVS had the Good Samaritan Van, where they help stranded customers with car troubles. All the customers have to do in return? Fill out a comment card.

    Think outside the box when it comes to serving your customers through your art business. What can you offer along with or outside of your pieces that customers would love? It could be art courses, merchandise, exclusive content — the choice is yours.

    Related: What a Famous Artist Taught Me About Business

    Stick to your brand and values

    Authenticity in your business is more important than ever. Inauthentic art or business practices won’t get you far. Some key questions to consider for your art business:

    The answers to these questions will help form your brand. A brand is more than just your visuals. It’s more than your artistic style and medium and more than the logo you create and the fonts you choose for your website.

    It also has to do with your reputation, behavior, what you stand for and how you communicate with your audience. A brand shows what the goals and direction of your business are. It’s the first impression you give and the last one you leave.

    Don’t forget about your values, either. Whatever is important to you in your personal and professional life should reflect in your business. Like:

    With values, you need to be able to talk the talk and back up your words with thoughtful actions. Your values and the actions based upon them will set your art business apart from the rest and spark genuine connections with your audience.

    Remember what your values are, the brand you’ve built around them and your mission. Whenever you feel lost or unsure if you’re doing the right thing for your business, look back at your foundations, the core of what you’ve built.

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    Jodie King

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  • Boost Revenue Per Employee With This Effective Strategy | Entrepreneur

    Boost Revenue Per Employee With This Effective Strategy | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In the contemporary business landscape, we can say in the last 20 years, the revenue per employee (RPE) has emerged as a salient financial metric, commanding the attention of Big Tech companies as a critical determinant of organizational success. RPE, which quantifies the average revenue generated by each employee, serves as a barometer for workforce efficiency and productivity. The impetus for Big Tech’s emphasis on RPE is multifaceted, encompassing operational efficiency, competitive advantage, cost optimization, talent attraction, retention, scalability, innovation and agility.

    In this article, I’m sharing the significance of RPE in Big Tech and delineating the potential of nearshore IT staff augmentation as a strategic lever for bolstering RPE and catalyzing growth.

    Related: What is Staff Augmentation? 3 Reasons It is Vital For Your Business

    RPE in Big Tech

    Operational efficiency: The quest for operational optimization is a perennial concern for Big Tech companies, and RPE provides a valuable lens through which to evaluate workforce utilization. By scrutinizing RPE, organizations can pinpoint opportunities for productivity enhancement and judiciously allocate resources to maximize returns.

    Competitive advantage: The Big Tech arena is characterized by intense rivalry, necessitating relentless innovation and differentiation. RPE is a comparative benchmark, enabling companies to gauge their performance vis-à-vis competitors and industry norms. A superior RPE ratio indicates an efficient and productive workforce, conferring a competitive edge.

    Cost optimization: Labor expenditures constitute a substantial outlay for Big Tech companies. Organizations can mitigate labor costs by amplifying RPE by generating higher revenue with the extant workforce, optimizing cost structure and bolstering profitability.

    Talent attraction and retention: A commitment to RPE can enhance Big Tech companies’ ability to attract and retain high-caliber talent. By manifesting a dedication to productivity and efficiency, organizations convey that they prize high-performing employees and cultivate a work environment conducive to innovation and growth — especially crucial when it comes to navigating the post-pandemic global market.

    Scalability: The rapid growth trajectories of Big Tech firms necessitates a workforce that can scale commensurately with burgeoning demands. By prioritizing RPE, organizations can monitor the ramifications of growth strategies on workforce productivity and implement adjustments to preserve or augment efficiency.

    Innovation and agility: The technology industry’s rapid pace of change demands innovation and agility. A robust RPE ratio signals a company’s capacity to innovate and swiftly adapt to evolving market conditions. By concentrating on RPE, Big Tech firms can ensure their workforce remains nimble and poised to capitalize on emergent opportunities and surmount challenges.

    In the past 20 years, I have seen organizations go through on-and-off cycles of RPE. It is a critical metric for Big Tech companies, underscoring the centrality of workforce efficiency, productivity and innovation in propelling growth and securing a competitive advantage.

    Related: Learn The Simple Equation That Tells You If Your Business Will Grow and Scale

    How nearshore IT staff augmentation can boost RPE

    Organizations can optimize operations, entice top-tier talent and achieve scalability and agility in a dynamic and competitive market by assiduous monitoring and enhancing RPE. Nearshore IT staff augmentation, as a strategic initiative, offers a viable pathway for augmenting RPE, facilitating sustained growth and fortifying Big Tech companies’ market position, especially in the post-pandemic era.

    In Latin America (LATAM), several countries have emerged as attractive destinations for nearshore IT staff augmentation, particularly for businesses based in North America. These countries offer unique advantages that can contribute to improved revenue per employee (RPE) and overall operational efficiency. Below are some of the LATAM countries that are well-suited for nearshore IT staff augmentation, along with the factors that make them unique:

    1. Mexico: Mexico’s proximity to the United States and its participation in trade agreements such as the United States-Mexico-Canada Agreement (USMCA) make it a prime location for nearshore IT staff augmentation. The country boasts a large pool of skilled IT professionals, competitive labor costs and a growing technology ecosystem. Mexico’s time zones are also closely aligned with the United States, facilitating real-time collaboration.
    2. Brazil: Brazil is the largest economy across LATAM and has a vibrant technology sector. The country produces almost as many STEM graduates yearly as the United States, providing a rich talent pool for IT staff augmentation. Brazil’s technology hubs, such as São Paulo and Florianópolis, are known for their innovation and entrepreneurial spirit.

    3. Colombia: Colombia has made significant strides in developing its technology and innovation sectors. The country’s capital, Bogotá, and cities like Medellín are emerging as technology hubs with many startups and tech companies. Colombia’s government has also implemented initiatives to promote digital transformation and attract foreign investment in the technology sector.

    4. Argentina: Argentina is known for its highly educated workforce and a strong emphasis on research and development. The country has a well-established software development industry and a reputation for producing high-quality IT professionals. Argentina’s technology sector benefits from a culture of innovation and a focus on advanced technical skills.

    5. Chile is recognized for its stable economy and business-friendly environment. The country has invested in technology infrastructure and education, resulting in a skilled IT workforce. Santiago, the capital, is a regional technology hub with a dynamic startup ecosystem. The government has also implemented policies to support entrepreneurship and technology development.

    6. Costa Rica: Costa Rica has a growing reputation as a nearshore IT destination, partly thanks to its political stability and high literacy rate. The country strongly emphasizes education, particularly in STEM fields, and offers a multilingual workforce. Additional advantages include Costa Rica’s strategic location and time zone compatibility with North America.

    Related: Why Entrepreneurs Are Looking Towards Latin America for Nearshoring Opportunities

    It is important to note that the suitability of a particular country for nearshore IT staff augmentation depends on various factors, including the specific needs and objectives of the company seeking to augment its workforce. Companies should conduct thorough due diligence and consider factors such as language proficiency, time zone alignment, intellectual property protection and cultural compatibility when selecting a nearshore IT staff augmentation partner. Please make sure they are transparent!

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    Lonnie McRorey

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  • 8 Expert Tips for Optimizing Your Professional Instagram Profile | Entrepreneur

    8 Expert Tips for Optimizing Your Professional Instagram Profile | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In today’s digital age, having a professional Instagram profile is essential for businesses to establish a strong online presence. With over 1 billion active users, Instagram offers businesses a powerful platform to engage with their target audience, increase brand awareness and drive sales.

    Instagram is one of the most popular platforms for businesses to showcase their products and services. However, with so much competition on the platform, it’s important to make sure your profile stands out.

    As a social media agency owner who tracks the progress of over 30 professional profiles of business owners, I have noticed current trends and tips that can help businesses improve their Instagram presence. Here are my insights on the latest trends and provide tips on how to make your Instagram profile the best it can be, so you can not only improve your image but also increase your revenue.

    Related: Why Instagram Is Every Entrepreneur’s Most Powerful Tool

    1. Get the blue check

    The blue verification mark on Instagram is a sign of authenticity and credibility. It helps users identify legitimate accounts and distinguishes them from imitators or fan accounts. Instagram has now made it available through a subscription to get the blue mark. For $15 per month, you can enjoy the benefits of being a verified account.

    Not only is it prestigious, but having a blue checkmark on your account will also help you to secure it. Recently, many scammers have created duplicates of people’s accounts and sent messages to all the people they follow, asking for money or sending links with dangerous content. A blue checkmark will make you feel safe knowing that everyone knows it’s actually you.

    2. Optimize your bio

    Your bio is your chance to make a great first impression on your audience. It should be informative, engaging, and reflect your brand’s personality. Don’t forget to add keywords to your profile name, location and link to your business. This will make it easier for users to find and connect with you.

    If you’re using Instagram to sell products or services, make sure your profile is easy to understand. Your audience should be able to identify who you are and what you offer at first glance. Use clear and concise language in your bio, and don’t hesitate to highlight your unique selling proposition.

    3. Organize your highlights

    Highlights are a great way to showcase your best content and provide quick access to information about your brand. Make sure the content in your highlights is relevant and up-to-date.

    If you’re using Instagram for business purposes, it’s worth considering adding a list of your services, testimonials, before-and-after content, media coverage, education and frequently asked questions (FAQs) to your highlights. This can help potential customers or clients quickly understand what you offer, see the results you can achieve, and find answers to common questions.

    Related: How To Improve Your Engagement on Instagram

    4. Post more Reels

    Reels are a popular feature on Instagram that allows users to create short videos that can be shared with their followers. You can use Reels to showcase your products, share industry tips or give your audience a behind-the-scenes look at your business. Don’t be afraid to get creative with your content and experiment with different styles.

    If you consistently post Reels related to your business with catchy titles and well-made content, don’t be surprised if they bring you both new followers and new customers. Reels are a source of free traffic, and if the algorithm understands what your account is about, it can organically attract people who are interested in your type of services to your page.

    5. Talk to people

    The tone of voice you use on Instagram is important, so be sure to be nice to people and they’ll pay you back. If you sell directly from your page, use chatbots for autofunnels — this could increase your ROI significantly.

    And don’t be afraid being funny – jokes and memes are a great way to add a bit of humor to your Instagram profile and engage with your followers. Many industry leaders, such as Elon Musk, use memes to connect with their audience.

    6. Use relevant hashtags

    Research and use relevant hashtags to increase the visibility of your posts. This will help you reach a wider audience and attract new followers to your Instagram account. Be sure to use only relevant and specific hashtags — generic ones like #love or #fun are not likely to attract your target audience.

    Here’s a secret tip: when you’re about to make a post on Instagram, go to the advanced settings and add relevant hashtags to the ‘Alt text’ section. This can help to promote your content to a relevant audience.

    7. Quality over quantity

    Always prioritize quality over quantity when posting on Instagram. Be sure to never post random content. Something that you might think is funny after a couple of glasses of champagne may not seem like a good idea afterward. Your followers may consider you to be less professional than you would like to appear. Unless you want to have a rockstar image, in which case, go for it — trashy is great then.

    Related: 6 Instagram Marketing Strategies for Small Businesses

    8. Warm up your audience

    Talk to your followers from the perspective of the meaning and value that your service or product brings to the world. Inspire and show what is possible to achieve with your input. Some people may follow you for years before they decide to buy, so be persistent and your social media will pay off!

    In conclusion, creating a professional-looking Instagram profile can greatly benefit your business in terms of brand awareness and sales. As a social media agency owner, I have seen firsthand the impact that a well-curated Instagram profile can have on a business’s success.

    By following these 10 tips, you can elevate your Instagram profile and make it stand out among the millions of other accounts on the platform. From adding a blue mark to your profile to using relevant hashtags, every little detail can make a big difference in how your profile is perceived by potential customers.

    Remember to always put quality over quantity when it comes to your content and engage with your audience in a friendly and approachable tone. By warming up your audience and sharing the value of your product or service, you can build a loyal following that will eventually convert into paying customers.

    While the world of social media is constantly evolving, these tips will help you stay ahead of the curve and create a professional-looking Instagram profile that will help you achieve your business goals. With dedication and persistence, you can use Instagram to grow your brand, connect with your audience and ultimately drive sales.

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    Aleksandra Sasha Tikhomirova

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  • 3 Ways Mastermind Groups Can Help You Grow Your Business | Entrepreneur

    3 Ways Mastermind Groups Can Help You Grow Your Business | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Masterminds have become increasingly popular in the online entrepreneurship space over the last decade. The seeds of mastermind groups can be traced back to Napoleon Hill’s book, The Laws of Success, in which he talks about it as “a coordination of knowledge and effort, in a spirit of harmony, between two or more people, for the attainment of a definite purpose.”

    Any business can be considered a mastermind group; they have different departments with different sets of knowledge that, when applied together, lead to the coordination of knowledge and effort. This is why businesses spend so much time on their mission statements and talk about why they’re building the business in the first place.

    Recently, the idea of mastermind groups has taken a different shape. Successful entrepreneurs will host mastermind groups where they teach their methods to entrepreneurs with less success and experience. Often, they’ll bring in other successful entrepreneurs with big names who also have knowledge and expertise to share.

    These types of groups can be an excellent way to surround yourself with like-minded people, learn more about aspects of business that you’re weak in and allow you to grow your business alongside other entrepreneurs.

    Here are three ways a mastermind can help you grow your business and help you reach success as an entrepreneur:

    Related: 4 Advantages of Mastermind Groups for Founders

    1. Networking

    At these masterminds, you’re able to form deep relationships with the other members and the hosts. Oftentimes, these events become a place where you can share more about your business and the strengths and weaknesses that you’re finding in that business.

    When you share more about your business and your struggles, other members can share their experiences with those struggles, and you can often find other people who have been through similar struggles or even whose business solves the problem you’re looking to solve.

    You don’t know what you don’t know, and if you’re unable to solve the problem, it could lead to stagnation or even affect your personal life because of the stress it puts you under. Networking with other people in these groups can help you solve those problems and potentially even save you from issues outside of your business caused by problems inside of it.

    2. Education

    Many of these mastermind groups are heavily focused on education. When you’re scaling from six to seven figures, you’ll run into different problems than when you’re scaling from seven to eight figures.

    These groups can help you learn the differences in scaling. Sometimes it’s about attracting managerial talent over customer-facing talent. Sometimes it’s about different types of advertising and how to utilize new social networks to reach your ideal clients.

    It might even be about how you can increase your revenue per new customer by slightly changing the way your offer is formulated. These are just a few examples of the types of education I’ve seen at mastermind events and from the masterminds we’ve hosted.

    Related: Why a Mastermind Group Can Offer You That Push When You Most Need It

    3. Personal development

    When you get around other entrepreneurs who are looking to grow their businesses, it offers you an opportunity to improve yourself. This is one of the biggest assets that I’ve gained from attending and hosting mastermind events.

    The others in these groups have invested in themselves to be in these groups. The type of people that will invest in themselves do so in several ways. They’re often the people that you’ll see in the gym before an event and the type of people who will be reading books outside of work.

    As you see and surround yourself with these types of people, you’ll see that you’re also motivated and inspired to do better for yourself and your family. I’ve noticed that by putting myself around people like Ed Mylett and Andy Friscella, my life has completely changed because I’ve been inspired to do the inner work and become a stronger man for my family and my business.

    Through association, these mentors and friends have helped me to become a better person. They say that your business is a direct result of how much work you’ve done on yourself, and I wholeheartedly believe that. As I’ve built myself as a person, my business has also thrived and become much more successful as a direct result.

    Related: 4 Things To Consider Before Joining A Mastermind Group

    Masterminds aren’t for everyone; they’re often expensive, not just because of the initial investment but also because of the time and energy that you must put in to see the results that you desire. Not every mastermind group is founded by people with great intentions or with the experience that you need to grow your business, but if you do some research and find the right place for you and your business, you’ll find that surrounding yourself with these groups helps you grow personally and professionally by leaps and bounds.

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    Trevor Cowley

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  • What Entrepreneurs Can Learn from The Beatles | Entrepreneur

    What Entrepreneurs Can Learn from The Beatles | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    The Beatles are one of the most iconic bands in history, known for their groundbreaking music, innovative approach to recording and dynamic personalities. But beyond their musical legacy, The Beatles offer valuable lessons for entrepreneurs looking to build successful businesses. In this article, we’ll explore what entrepreneurs can learn from The Beatles, focusing on their lessons in creativity, playfulness, collaboration and innovation.

    1. Creativity

    The Beatles were known for their creativity, constantly pushing the boundaries of what was possible in music. They were unafraid to experiment with new sounds, techniques and ideas, resulting in some of the most innovative music of their time. This creativity was driven by a relentless pursuit of new ideas, a willingness to take risks and a commitment to constantly evolving their sound. The Beatles drew inspiration from other musicians, including early rock and roll artists like Chuck Berry, Little Richard and Buddy Holly, as well as Motown acts such as The Supremes and Smokey Robinson. Later influences include such notable acts as Bob Dylan and the Beach Boys, whose album Pet Sounds would serve as the primary impetus behind The Beatles’ Sgt. Pepper’s Lonely Hearts Club Band album.

    Entrepreneurs can learn from the Beatles’ approach to creativity by embracing a similar mindset. To build successful businesses, entrepreneurs must be willing to take risks, experiment with new ideas and constantly push the boundaries of what’s possible. Entrepreneurs should also look to other entrepreneurs for inspiration. By staying open to new possibilities and being unafraid to fail, entrepreneurs can tap into their own creativity and unlock new levels of innovation.

    Related: 5 Ways to Unlock Your Entrepreneurial Creativity

    2. Playfulness

    In the 2021 documentary series, Get Back, Oscar-award-winning director Peter Jackson chronicles the making of The Beatles’ 1970 album, Let It Be. The three-part series offers a fascinating behind-the-scenes look at The Beatles’ creative process. What stands out in their sessions together is their playfulness. Despite being under a tight deadline, the group spends time experimenting with their new songs, often in a seemingly unserious manner, playing cover songs and even recalling songs written from their very early days as teenagers. In his book, Hey Grandude!, Paul McCartney writes, “When you play, you can’t help but be creative. Your mind is freed up to explore new ideas and take risks.” While the world may take The Beatles very seriously, being playful and not taking themselves so seriously helped catapult their creativity.

    Like The Beatles, entrepreneurs should embrace a playful mindset and learn to not take themselves too seriously. Instead of approaching tasks with a rigid, serious attitude, try experimenting with new approaches, taking risks and approaching challenges with a sense of curiosity and wonder. The ability to approach tasks with a playful mindset can unlock new levels of creativity and innovation, leading to breakthrough ideas and exciting new ventures. According to Rick Rubin, a music producer known for his work with artists like Jay-Z, Red Hot Chili Peppers and Adele, playfulness is essential to the creative process. In an interview with Rolling Stone, he said, “When you’re playful, your mind is more open to finding creative solutions to problems.”

    3. Collaboration

    The Beatles’ success was built on their collaboration, both with each other and with other musicians, producers and engineers. They were known for their ability to work together seamlessly, combining their unique talents and perspectives to create something greater than the sum of its parts. This collaboration was driven by a deep mutual respect, a willingness to listen to each other and a shared vision for their music.

    Entrepreneurs can learn from The Beatles’ approach to collaboration by fostering a similar spirit of teamwork in their own businesses. By building diverse, collaborative teams and encouraging open communication and mutual respect, entrepreneurs can tap into the collective creativity and intelligence of their teams, leading to greater innovation and success.

    Related: Why Collaboration Is Essential to Entrepreneurship

    4. Innovation

    The Beatles were also known for their innovative approach to recording, pioneering new techniques like multi-track recording, tape looping and backwards recording. They were constantly looking for ways to push the boundaries of what was possible in music, and their innovative approach helped them to create some of the most groundbreaking albums in history.

    Entrepreneurs can learn from The Beatles’ approach to innovation by embracing a similar spirit of experimentation and risk-taking in their own businesses. By staying open to new ideas and approaches, entrepreneurs can find innovative solutions to the challenges they face, leading to greater success and growth.

    In conclusion, The Beatles offer valuable lessons for entrepreneurs looking to build successful businesses. By embracing the lessons of creativity, playfulness, collaboration and innovation that The Beatles exemplified, entrepreneurs can tap into their own creativity, build collaborative teams and find innovative solutions to the challenges they face. So, take a cue from The Beatles and start pushing the boundaries of what’s possible in your own business today!

    Related: Why an Entrepreneur’s Ability to Innovate Will Make (or Break) Future Success

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    Daniel Scott

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  • How Creators Can Thrive as Advertisers Are Cutting Back | Entrepreneur

    How Creators Can Thrive as Advertisers Are Cutting Back | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    If you’re a creator, you’ve probably heard about the importance of diversifying your revenue streams. Chances are, you may have already done this successfully and if not, you might be curious about where to start.

    Like any industry, the creator economy isn’t immune to the pressures of inflation. As declining brand sponsorship offers and ad revenue payouts squeeze revenues, creators increasingly seek additional ways to extract value from their businesses. But for many, the question then becomes how and when?

    Not only do I believe diversification is one of the major trends that will define the creator economy in 2023, but a recent survey we conducted also revealed that 70% of respondents were considering additional income streams because of this economy. And with good reason: Diversifying can help complement and cross-sell existing offerings, leading to greater engagement, retention and customer lifetime value.

    But while it can be tempting to dive right in, creators need to approach diversification strategically to ensure it yields increased revenue and career stability by complementing and strengthening existing content rather than becoming a distraction.

    I don’t just work with creators; I am one, which has given me a front-row view of diversification’s overlooked pitfalls and powerful potential. There are no easy answers to getting this right, but here are some rules of thumb for any creator hoping to diversify their offerings to remain competitive, meet evolving audience needs and survive in this economy.

    Related: Why Creators Can Weather a Recession Better Than Big Business

    Don’t diversify without a purpose

    Let’s get this out of the way. Yes, diversification can be a powerful strategy for business growth, but you don’t have to diversify just because everyone is talking about it. And you certainly don’t need to be on every platform, trying to tap into every possible revenue stream. Generally speaking, there are two main scenarios in which diversification might be a good option for your business: When things are working and when they’re not.

    Diversification can be an effective strategy for creators who are already successful and want to take their business to the next level. If you have a large audience, generate significant revenue, and have the bandwidth to take on more work, it’s a good time to consider expanding and reaching a wider customer base.

    By diversifying, you can tap into new revenue drivers and lead sources and engage with your audience innovatively. Twenty-five percent of full-time creators earn between $50,000 to $150,000 per year, according to a recent survey from ConvertKit. Most do this by combining several revenue sources, from online courses to paid newsletters, appearances, coaching, merchandise or other streams. Our research shows that full-time creators rely on an average of 2.7 income streams, and the number of creators relying on multiple streams has risen nearly 50% over the past five years.

    On the other hand, if your current strategy is losing steam and you’re finding it difficult to generate audience engagement and revenue, it may be time to look for content and revenue streams that click. Used this way, diversification is more of a slow pivot than a true expansion, but exploring new kinds of content, products and services may help you energize your community or find new audiences that are more receptive to your content, bringing long-term stability to your business. Simply put, if your content is not resonating with your audience or you find it difficult to generate revenue, it may be time to consider a new approach.

    Related: A Recession Creates Opportunity for Creatives

    When to wait

    Despite the great potential diversification offers, sometimes it’s better to wait and focus all your energies on what you’ve got. If you’re new to the creator economy, still seeing growth and achieving your milestones, it may be best to focus on your existing content and channels rather than adding extra distractions. Diversifying can easily become overwhelming, especially if you’re still on a learning curve.

    Even experienced creators should recognize that diversification will require additional focus and effort. I’ve seen plenty of cases where creators with Shiny Object Syndrome neglect successful and profitable business channels and lose at both. If your current approach works well, staying focused on growing existing channels and hiring a team to increase your capacity in those successful ventures may be better than splitting your attention.

    I’d always suggest you do a quick ROI check on if your efforts on this new opportunity are likely to create greater returns than just leaning into your existing business and doubling down on what’s working.

    It’s not a one-size-fits-all approach

    If diversification is your move, the next logical question for many creators will be: How? And the truth is, there is no golden ticket. The right moves for diversification depend heavily on your unique audience and business.

    One way to diversify is by expanding your topics using your existing channels. For example, if you have an online school for yoga instruction, your student community might also be interested in meditation and healthy eating. By expanding into related niches, you can diversify the topics within that niche to keep your audience engaged and attract new followers. This approach allows you to grow your brand while maintaining focus on the platforms that serve you best.

    Another approach is diversifying your revenue sources to complement and cross-sell successful content. A physical product can drive revenue, while a course and community can be an engagement engine that keeps people returning. The synergies create a virtuous cycle – hot topics of conversation in a community can be the basis for a new minicourse or ebook; courses can be gateways to paywalled communities where everyone has a common baseline of interests and skills.

    Creators can build robust and sustainable businesses by combining channels in unique ways. Take John Lee Dumas, host of the podcast Entrepreneur on Fire, who has combined his daily podcast, short courses, and even regular reports about his own entrepreneurial journey as part of his diversified offerings.

    Related: For Savvy Entrepreneurs, an Economic Downturn Creates Opportunity

    A well-executed diversification strategy can turn your community into an engagement engine that builds customer loyalty while yielding rich customer insights. The key is always to be strategic. When considering diversification, map out a workflow for your content production, syndicating it across channels and reassess the impact on your bandwidth before making additional changes.

    Diversification can be a gamechanger for creators looking to build thriving, sustainable businesses, but there’s no single way to go about it or one right answer that will meet every creator’s needs.

    Random expansion, or feeling the need to be everywhere all the time, is not a successful strategy — it’s a recipe for burnout. But by strategically identifying and tackling new content and revenue streams, creators can stay on top of the game.

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    Greg Smith

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  • Phil Knight Biography: Details About the Nike Founder | Entrepreneur

    Phil Knight Biography: Details About the Nike Founder | Entrepreneur

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    Philip H. Knight
    Co-founder of Nike Inc.
    Founded: 1972

    Play by the rules. But be ferocious.”-Philip H. Knight

    In 1993, the man whom The Sporting News voted “the most powerful person in sports” wasn’t an athlete, a manager or a team owner. He was Philip H. Knight, the dynamic iconoclast who for nearly 30 years has shod the feet of sports legends and “weekend warriors” alike. In less than a decade, his marketing savvy and uncompromising competitiveness had transformed the athletic-shoe industry and made Nike one of the most successful and widely recognized brand names in the world.

    Knight first came up with the blueprint for what would become the world’s No. 1 athletic-shoe company while working on his master’s degree at Stanford University. Assigned to write a term paper on starting a small business in an area he knew well, the former University of Oregon track star naturally chose running. He outlined a plan for breaking the stranglehold Adidas had on the running-shoe market by using cheap Japanese labor to manufacture a cheaper, better-quality running shoe.

    Shortly after graduating in 1962, Knight decided to put his plan into action. He flew to Japan to visit Onitsuka Tiger Co., manufacturer of an Adidas knockoff sold in Japan. Introducing himself as the head of Blue Ribbon Sports, a company which existed only in his mind, Knight told Tiger executives that his firm was the ideal choice to import their shoes into the United States. He convinced Tiger to send him some samples, promising to place an order after his “partners” examined them.

    Back in the United States, Knight borrowed money from his father to pay for the samples, and he sent a few pairs to his former University of Oregon coach, Bill Bowerman, who quickly became his partner. Putting up $500 each, Bowerman and Knight officially formed Blue Ribbon Sports and purchased 200 pairs of Tigers, which Knight began selling from his car at high school track meets throughout the Pacific Northwest.

    RELATED: A Nike Executive Had a Vision No One Else Saw. Now He’s Being Portrayed on the Big Screen by Matt Damon in ‘Air’

    By the early 1970s, sales had reached $3 million, and Knight decided it was time for Blue Ribbon to break with Tiger and start designing its own shoes. In 1972, Blue Ribbon launched its Nike line, named after the Greek goddess of victory. Emblazoned with a “swoosh” logo Knight paid a Portland State art student $35 to design, the shoes featured a unique “waffle sole”—created by Bowerman—that offered better traction with less weight.

    Knight’s marketing strategy was simple. Rather than rely on advertising (which he admittedly loathed), he would get top athletes to endorse his shoes, and then let his sales force sell the product. His strategy and the timing of the launch couldn’t have been better. That summer, the Olympic track and field trials were held in Eugene, Oregon, with none other than Bill Bowerman as coach of the American Olympic team. Knight took full advantage of the opportunity, putting Nikes on the feet of several top finishers. When they made national television, so did the shoes they were wearing. One of the most visible runners to wear Nikes was American record-holder Steve Prefontaine. A cocky, anti-establishment type, Prefontaine became the first of a team of edgy athletes Knight recruited to endorse his shoes.

    As Knight had planned, athlete endorsements played a major role in boosting Nike sales throughout the 1970s. For instance, after tennis “bad boy” John McEnroe hurt his ankle and began wearing Nike three-quarter-top shoes, sales of that style leapt from 10,000 pairs to over 1 million. And the sudden popularity of jogging combined with Nike’s canny marketing created a demand where none existed before. No longer would any old pair of shoes do for that jog around the block; people wanted to wear what the best in the world were wearing, and that was Nike (as Blue Ribbon was re-christened in 1978).

    Nike experienced continued success throughout the early 1980s, thanks mostly to the tremendous sales of its Air Jordan line. Commercials glorifying Michael Jordan’s high-flying, slam-dunking antics made the gaudy black and red sneakers a hot item, selling more than $100 million worth in the first year alone. By 1986, total sales hit $1 billion, and Nike surpassed Adidas to become the No. 1 shoe manufacturer worldwide. (Despite Michael Jordan’s retirement from playing professional basketball in 2003, the Jordan Brand is stronger than ever, raking in $3.1 billion in revenue in 2019.)

    Amazingly, Knight stumbled only once in his stellar career. In the late 1980s, Nike’s strategy of focusing on hard-edged, hard-core athletes ignored the growing market for aerobics shoes. When British shoe manufacturer Reebok pitched their leather shoes as a fashion item for the trendy aerobic workout crowd, they quickly overtook Nike in the top spot.

    RELATED: Nike Cuts Ties With Controversial Nets Guard Kyrie Irving

    Between 1986 and 1987, Nike sales dropped 18 percent. Knight was forced to face the fact that while Nike technology appealed to sports professionals, other consumers might rank appearance over function. In response, Nike came up with Nike Air—a multipurpose shoe with an air cushion in the sole. The commercial produced to unveil the new line featured the Beatles’ song “Revolution.” (The rights to which cost Nike $250,000.) Nike Air may or may not have been a revolution in footwear, but it certainly revived sales. Nike regained the lead from Reebok in 1990 and has remained there ever since.

    But as Nike has grown into a huge multinational enterprise, it has become a magnet for controversy. In 1990, it came under fire from Jesse Jackson, who maintained that while African-Americans accounted for a large percentage of Nike’s sales, Nike had no black vice presidents or board members. Jackson launched a boycott that led to the appointment of Nike’s first black board member. That same year, stories of teenagers being killed for their Air Jordan’s sparked outrage at what was perceived as Nike’s overzealous promotion of its shoes. More recently, Knight has been accused of exploiting factory workers in Asia, some of whom are paid less than $2 per day by the subcontractors who manufacture Nikes. But despite this negative publicity, Nike sales have remained strong.

    Phil Knight, now 85 years old, has come to be viewed as one of the master marketers of the 20th and 21st centuries. Knight continues to recruit the greatest athletes in the world to endorse his product, including Tiger Woods, Mike Trout, Kylian Mbappe, Russell Wilson, and Russell Westbrook. When asked by a reporter how he achieved such great wealth and fame, in a veiled reference to the Reebok torpedo that forced him to rethink his marketing strategy, Knight replied, “How did John Kennedy become a war hero? They sunk his boat.”


    Sole Man
    Although Philip H. Knight was certainly the marketing genius behind Nike Inc.’s success, he wouldn’t have had much to market without Bill Bowerman. It was Bowerman’s design innovations that kept Nike on the leading edge of athletic-shoe technology. Bowerman constantly fiddled with running shoes, searching for ways to improve them. He would slice them up, take a toe from one, stitch it to the heel of another and then attach both to an upper with duct tape and rubber cement. His methods were admittedly unorthodox. And so was the way he came up with Nike’s heralded “waffle sole.” As Bowerman often tells the story, “I was looking at my wife’s waffle iron, and I thought it looked like a pretty good traction device.” So he grabbed a bottle of liquid urethane, poured it on the iron, and the waffle sole was born.

    The Knight Stuff
    The culture Philip H. Knight fostered at Nike Inc. during its early days was anything but corporate. Executive conferences were referred to as “buttface meetings,” because direct confrontations and yelling were encouraged. Tequila fountains irrigated sales conferences. During a company golf tournament, a sales rep distributed marijuana paraphernalia from his golf cart. And when tattoos became the rage, scores of Nike workers had themselves branded with the famous Nike “swoosh.”

    Some viewed Knight’s encouragement of such antics as mere childishness. But it would prove to be a stroke of motivational genius. As one veteran Nike employee put it, “It was a holy mission, you know, to “swoosh” the world. We were Knight’s crusaders. We would have died on the cross.”

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  • 9 Steps to Creating a Product Line Extension | Entrepreneur

    9 Steps to Creating a Product Line Extension | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Expanding a product line and scaling a business can be a challenging but rewarding process. Nevertheless, it is a complex process that entrepreneurs often get very wrong. However, by following the correct steps and principles, entrepreneurs can successfully launch new product lines and enter new markets.

    Why product line development is important

    As a manager, your fundamental responsibility is to grow shareholder value. Value, which is the sum of the present values of future expected cash flows, can be grown by improving the company’s performance in terms of growth and return on invested capital (ROIC). These improvements in company performance come about as a result of specific decisions taken by management around the introduction of new products, expanding the existing business, increasing market share in growing markets, competing for market share in stable markets and acquiring businesses. Of these initiatives, developing new products creates the most shareholder value, while acquisitions usually create the least. The reason is that new products generate the most improvement in ROIC.

    These are the nine essential steps you must follow when considering developing a product line.

    Related: How Product Launch Strategies Help Businesses Determine If They Are Ready to Enter the Market

    1. Is it worth it?

    There are pitfalls to product line extensions, which are variations of an existing product line that are introduced to capture new market segments. Researchers have found that there are three primary benefits of product line extensions: increased market coverage, reduced advertising and promotion costs and enhanced customer loyalty. However, product line extensions can lead to the cannibalization of existing products, market saturation and loss of brand identity. Therefore, it is important to take into account several issues when considering product line extensions, including maintaining the brand’s core identity, avoiding overextension of the product line and carefully selecting the right products to extend the line.

    Related: Your Step-By-Step Guide to Planning a Minimum Viable Product (MVP)

    2. Develop the concept

    Any product line concept that the company develops should be aligned with the existing business goals, brand and values. If you’re a furniture store, this might mean introducing new types of garden furniture, such as outdoor dining sets or lounge chairs, that are made with sustainable and eco-friendly materials.

    3. Screen against established criteria

    Once the business has developed a concept, it will need to screen it against established criteria to determine its feasibility and potential for success. Here, it will be important to conduct rigorous market research to identify customer needs and preferences. It’s important to analyze the landscape to see how competitive the industry is and if the firm will enjoy competitive advantages. Competition might be great for customers, but it makes it harder for businesses to be profitable.

    4. Plan the development process

    After screening the concept, the business will need to plan its development process. This means identifying the resources and budget required to develop and launch the new product line and setting timelines and milestones for each stage of the process.

    This could mean investing in new manufacturing equipment and hiring additional staff to support the production and distribution of the new product line. The business might also need to allocate resources for marketing and promotion, such as creating a new website or launching a social media campaign. It will be important to develop a robust budget. The size of the budget should reflect the estimated ROIC that the firm expects to earn from the product line.

    Related: How to Create a High-Converting Product Landing Page

    5. Test the concept

    Before launching the new product line, it’s important to test the concept and gather feedback from potential customers. A limited product launch with a minimum viable product should be enough to test the technical and commercial feasibility of the product. This can be done through focus groups, surveys or product demos. At this stage, what the team should focus on is getting product/user fit right: It needs to develop the right products for the right user.

    An example initiative could be hosting a pop-up store or showcasing the new product line at a trade show to gauge customer interest and collect feedback. A business’s primary goal here is to prevent itself from making the worst mistake a business can make: launching a product that nobody wants.

    6. Design the product

    Once you have gathered feedback and validated the concept, the business will need to design the product or service. This includes creating prototypes, selecting materials and colors, and finalizing product packaging and branding.

    If the product line is to work, it has to offer customers something that they cannot get anywhere else that they are desperate to get. If there is product/market fit, or what Marc Andreessen calls, “the only thing that matters”, the business’s biggest problem will be struggling to meet demand. This is a problem that the team must work hard to give itself.

    7. Develop a marketing plan

    Once the business has designed the product line, it will have to develop a marketing plan. It is essential to communicate a new product line in a way that aligns with and enhances the brand. One way to achieve this is by creating a marketing mix that aligns with your customers’ preferences.

    First, the marketing team will have to identify the target audience and understand their behavior, preferences and needs. This data can be obtained from customer surveys, market research and social media analytics.

    Next, it will determine the best channels to reach the target audience. For example, if the customers are more active on social media, they might want to use platforms like Instagram and Facebook to advertise the products. Alternatively, if the customers prefer to shop in physical stores, they might want to work with local retailers to carry the products.

    In addition to the promotional strategy, the marketing plan should also include pricing and distribution decisions. Pricing the products competitively will help attract price-sensitive customers while also ensuring that the business can generate a profit.

    Related: How User Research Can Help You Win Before You Launch New Products and Services

    8. Scale up

    After successfully testing the new product line and developing a marketing plan, it is time to scale up the business. Scaling up involves increasing the production capacity, expanding distribution channels and increasing marketing efforts. This is done in response to product/market fit. Often, managers overestimate demand, so it is better to be cautious about scaling up and have customers complaining that the business is out of stock, rather than to create too much capacity and end up with a large inventory, lots of debt and unhappy shareholders.

    With that in mind, the business will need to invest in additional resources, such as hiring more employees, purchasing new equipment and increasing the marketing budget. It is crucial to manage resources effectively to ensure that a business can sustainably scale up the business.

    9. Continually improve the product

    To ensure the long-term success of the product line expansion, it is crucial to continually improve the product. This involves analyzing customer feedback, monitoring competitors’ actions and innovating the products to meet evolving customer needs.

    One way to continually improve your product or service is by investing in research and development (R&D). R&D can help you identify new product features, improve product quality and reduce costs. By continually innovating, you can stay ahead of the competition and ensure that your customers remain satisfied.

    Expanding a product line is an exciting opportunity to grow your business and reach new customers. By following these nine steps, a business can develop, test and launch a successful product line expansion. Remember to remain customer-centric, continually innovate and manage your resources effectively to achieve sustainable growth.

    Related: How to Create a Product That Sells Itself (Even in A Recession)

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    Mark Pierce

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  • Free Event | April 11: Get the Answers to Your Solopreneur Challenges | Entrepreneur

    Free Event | April 11: Get the Answers to Your Solopreneur Challenges | Entrepreneur

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    Running a one person business is challenging, but we’re here to help you. Tune into our video series, Solopreneur Office Hours, as our expert, Terry Rice, answers your most pressing questions.

    Running a one person business is challenging, but it doesn’t have to be confusing.

    In our new series, Office Hours for Solopreneurs with Terry Rice, you’ll get your most pressing business questions answered live while also learning from the challengees of your peers. Be sure to tune in on April 11th at 3 PM EST as he removes all the guesswork around pricing, personal branding, selling your services and more.

    Don’t miss out—register now!

    About the Speaker:

    Terry Rice is the Business Development Expert-in-Residence at Entrepreneur and host of the podcast Launch Your Business, which provides emerging entrepreneurs with the critical guidance needed to start a business. As the founder of Terry Rice Consulting he helps entrepreneurs make more money, save time and avoid burnout. He writes a newsletter about how to build your revenue and personal brand in just 5 minutes per week.

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  • How to Jump the Curve and Get Ahead of the Game During a Recession | Entrepreneur

    How to Jump the Curve and Get Ahead of the Game During a Recession | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Why should you think differently about a recession? When everybody is being cautious and using the down market cycle to consolidate their business, why should you be the person being bold and investing in new products and services? The answer is surprisingly simple. Consider that some of the most significant companies were born amid a depression or a recession.

    Ford was founded during the 1902-1904 recession, while GM started in the aftermath of the panic of 1907, the first global financial crisis of the 20th century. American Airlines was formed during the Great Depression. The 1973-75 recession saw the birth of HBO and Microsoft. Mailchimp sprung into life during this time and is still thriving today. The second Great Recession (2007-2009) saw Airbnb flourish in the market.

    What does “jump the curve” mean?

    Think of a sine wave — starting at the top of the curve, moving down to the lowest point, and then rising back to the highest point. Imagine if you could jump from peak to peak and skip the low point. To do this means having a completely different mindset.

    In general, when the market is bold and optimistic, this is usually the time to be cautious and use it as an opportunity to consolidate your business. When the market is fearful and cautious, this is the time for you to be bold with your new initiatives. This concept is jumping the curve. It is this concept of trying to move your business to the next level and to expand the operations at a time everybody else is downsizing and shrinking to a smaller operation.

    Preserving cash is critical at a time like this; no question of the wisdom of that strategy. But a smart team can find ways to preserve cash and expand the business simultaneously. This means being exceptionally innovative.

    Related: How to Unlock Your Team’s True Potential by Creating a Team of Leaders

    Abundance vs. Scarcity Mindset

    Often in a down market, a company can find its very best opportunities. When other companies are shrinking operations, laying off key people, and even canceling certain products and services, this creates opportunities to gain new customers that are no longer served. New customers become available during down markets.

    There may even be opportunities to acquire other businesses where evaluations of companies are at a lower level, often providing good value. During market upswings, most company valuations are inflated.

    Down markets also offer opportunities to find great talent and expand the business by employing new people.

    Related: This Is How Thinking About Abundance Has Helped Me Build a Success Mindset

    Developing a powerful culture to help jump the curve

    We mentioned earlier the exceptional innovation that a team has to display when trying to jump the curve during a down cycle. This means being innovative with capital and developing new products and services that require very little cash.

    Here, the Pareto principle can be beneficial. Perhaps you can get 90% of the benefit with 10% of the cost? What if there is a way for your team to expand your services and offerings while at the same time preserving most of your capital? This is a different mindset.

    When we flip the switch and become bold and innovative to expand our operations, we can access new customers, markets and increase market share. When the world is shrinking operations and scaling down, you can take the opportunity to jump your business to a whole new level.

    This requires a unique culture. That is why Peter Drucker said, “Culture will eat strategy for breakfast.” For this to work, key elements need to be built into your culture. When the business is on an upcycle, you consolidate your culture and empower every team member to act as a leader.

    This is how you create a team of leaders, not just a team with a leader. Allowing team members to experiment and innovate and even take calculated risks during good times teaches them how to think like owners and to act and function at a different level.

    The challenge is to move people from a “worker” mindset into a “leader” mindset. A worker is someone who manages their outputs. They do what they are told and try to do a good job by following procedures and meeting the required standards. The leadership approach is to teach people to manage their inputs and outputs.

    Related: The Mindset That Sets Apart Great Leaders

    This means people never use excuses like “nobody sent me the email” or “I’ve called twice, and they didn’t answer me.” You are teaching your team to function as a group of leaders in which they lead their own contribution to the organization by managing their inputs (what they need to do their job) and their outputs. You teach people to act like owners in their areas of responsibility.

    When you create a culture in which people are celebrated as heroes when they do something unique, you are investing in a powerful culture that will empower those same heroes to come up with extraordinary innovation and ideas during a down cycle.

    You take on a new mindset in which it is not your job to be the hero for the team but rather to create heroes in your team. This means taking a risk with people. It means giving people an opportunity to innovate and take risks. It also means that you give people a profile who normally would be overlooked or remain unseen in your organization.

    When everyone on the team knows they have an opportunity to have their moment in the spotlight and be celebrated, a new era of innovation and experimentation beings. It is really about you, as the leader, permitting to act like owners and bring innovation to every level of the organization.

    When we create a culture in which ideas have no rank, then every idea stands on its own merit regardless of who proposed it. Once a team learns how to innovate and believes that a certain amount of risk-taking is not just permitted but encouraged, heroes, are born. When heroes are created during the peaks of the market, the same heroes will be the ones who will deliver Innovation and great ideas during a down cycle and help the organization jump from peak to peak.

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    Dionne Van Zyl

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  • 3 Ways to Connect With Every Stakeholder in Your Company | Entrepreneur

    3 Ways to Connect With Every Stakeholder in Your Company | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Building and maintaining strong relationships with stakeholders, including customers, employees and investors, is essential for success. Companies that invest in building these relationships can benefit from improved customer loyalty, increased employee engagement and better access to funding and support from investors.

    Public relations is one key tool companies can use to build and maintain these relationships. Public relations (PR) is managing communication between an organization and its stakeholders to create and maintain a positive image of the organization. By leveraging various PR strategies and tactics, companies can effectively communicate their brand message and values to their stakeholders, build trust and credibility and strengthen relationships over time.

    Related: You Can Create Demand for Your Business With the Right PR Strategy. Here’s How.

    Building and protecting your brand reputation

    Reputation is critical to business success, as it can influence consumer purchasing decisions, employee engagement and investor sentiment. PR professionals work to ensure that a company’s values and messaging align with the needs and wants of its target audience and that positive messages are communicated effectively.

    PR professionals can work to secure positive media coverage for their clients, either through earned media (achieved through newsworthiness or media pitches) or through paid media (coverage achieved through advertising). Positive media coverage can help to establish a business’s credibility and authority in its industry and can help to build trust and rapport with its stakeholders.

    Businesses can build relationships and foster trust with their target audience by crafting compelling social media content and engaging with customers and other stakeholders on social media channels. Effective crisis management can help mitigate the negative impact on a company’s reputation and minimize damage to stakeholder relationships.

    Related: How to Make the Most of Your Public Relations

    Engaging with customers

    Another important role of public relations is to engage with customers. By engaging with customers through social media, press releases and events, businesses can build strong customer relationships, improving loyalty, driving sales and increasing customer retention. In addition, PR professionals can help businesses to craft messaging and content that resonates with their target audience and develops a sense of brand loyalty.

    Social media is a business’s most powerful customer engagement tool. Companies can connect with customers personally through social media, responding to comments and feedback and sharing valuable information about their products and services. In addition, by developing a solid social media presence, businesses can increase their brand awareness and create a loyal following of customers who are invested in their success.

    Press releases can communicate important news and updates about a business, such as new product launches, partnerships or awards. By sharing this news with customers, companies can build excitement and generate interest in their brand.

    Events, such as product launches or customer appreciation events, can also be used to engage with customers. By allowing customers to interact with you in person, you can build stronger relationships and create a sense of community around your brand.

    Attracting and retaining investors

    Public relations can help to attract and retain investors by presenting a positive image of the company and communicating its strengths and potential to the public. Businesses can secure funding and support for growth and development by building relationships with investors.

    One of the key strategies PR professionals use to attract investors is increasing a company’s share of voice and helping its executives with their thought leadership content. Thought leadership involves positioning key executives or subject matter experts within the company as thought leaders in their industry. By sharing valuable insights and expertise with their peers and stakeholders, thought leaders can help to build the company’s reputation and establish its authority in its industry. This can help attract investors looking for companies with strong leadership and innovative ideas.

    Investor relations are used to help retain investors through managing communication between your company and investors and providing regular updates and information about its financial performance, growth prospects and strategic initiatives. By keeping investors informed and engaged, businesses can build trust and credibility and attract new investors.

    Related: How PR Can Attract Investors and Add Value to Your Startup

    Communicating with employees

    Effective employee communication can lead to higher morale, loyalty and productivity. By using PR strategies and tactics to communicate with employees, businesses can ensure that they feel informed, valued and engaged.

    Internal communications can take many forms, including newsletters and email updates. By providing regular updates and information about company news, events and initiatives, businesses can help employees feel connected to the company and invested in its success.

    Employee engagement campaigns can be used to encourage employees to share their ideas, feedback and opinions about the company and can help businesses to build a culture of innovation and collaboration. Businesses can create a more engaged and productive workforce by empowering employees to share their ideas and take ownership of their work.

    By leveraging various PR strategies and tactics, businesses can effectively communicate their brand message and values to their stakeholders, build trust and credibility and strengthen relationships over time. From building and protecting brand reputation to engaging with customers, communicating with employees and attracting and retaining investors, PR can help businesses to achieve their goals and thrive in today’s competitive business environment.

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    Kristen Shea

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  • Scaling Made Easy: How Fortune 500 Night Vision Can Help Your Business | Entrepreneur

    Scaling Made Easy: How Fortune 500 Night Vision Can Help Your Business | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    It’s noisy.

    If you’ve passed your early years of entrepreneurship, it can be difficult to decide what to do next. There are dozens of new ways to grow now. And how do you know if any of them will work? Especially if you have a small team, if you’re a one-person show, and if you started last.

    But if we look closely, there are timeless ways to scale hidden in plain sight.

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    Thalia Toha

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  • Here’s the Cost-Saving Secret to the Future of Advertising | Entrepreneur

    Here’s the Cost-Saving Secret to the Future of Advertising | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Traditional TV still has its viewers, but — unless you missed the memo circulating for the last decade — you’re probably aware that streaming is the current reigning champ of entertainment. New over-the-top TV (OTT) (a.k.a streaming TV ads or STV ads) options are officially outpacing traditional TV viewership (34.8% vs. 34.4%).

    That means more people are tuning into Amazon Prime Video, Hulu, Netflix, YouTube and other internet-based options instead of cable. It’s a no-brainer for entrepreneurs: Incorporating streaming TV into your advertising strategy is a powerful tool to reach your audience at scale.

    But OTT advertising’s biggest selling point? Cost.

    Sure, you can gamble and drop $7 million into a single Super Bowl ad like The Farmer’s Dog, which won USA Today‘s 35th Ad Meter. You could even throw similar amounts at designated marketing area (DMA) tactics or out-of-home ads (e.g., billboards, live events). But it’s not imperative. By pairing first-party retailer data with solid, creative video content delivered on TV streaming platforms, you can laser focus whatever budget you have for a powerful impact.

    Related: A Media Exec on How Brands Can Leverage OTT and FAST for Marketing Success: ‘It’s More Lean In Than Lean Back’

    The easiest way to win out

    Before putting all your chips on the table, make sure you understand this fundamental concept: There’s your own first-party data, and then there’s first-party retailer data. The initial category covers only the information you’ve collected about your customers through their interactions with your brand — think email addresses, age demographics, website traffic or purchase history. Retailer first-party data covers similar territories for another seller’s customers.

    Both are powerful. But larger retailers — say, Amazon, Walmart or Target — usually work with far more people over larger geographical regions. Their information gives you a richer picture of the current market and trends while still answering precise marketing questions. It’s the ideal secret weapon to expand your business through deliberate target marketing.

    With that straight, imagine you’re a luxury brand like Louis Vuitton. Your average selling price is five times more than the category average (yes, really), so good luck getting a ton of sales with generalized marketing. Instead of throwing spaghetti at the wall to see if it sticks, the better option would be to target women ages 18-54 who are in-market and have purchased multiple handbags in the past six months with an average household income five times that of the rest of America (think places like Newport Beach, California).

    Agencies can assume this targeted approach in the OTT arena using first-party retailer data to ensure your ads appear in target-appropriate shows in specific locations. Now, stop pretending you’re Louis Vuitton. Pretend you’re you. Imagine you own a gym with three locations — think about how useful this could be for reaching your audience.

    Related: Where Entrepreneurs Can Innovate in the Streaming Service Space

    The beginner’s guide to streaming ads

    Your first rule of thumb should be to know your audience. If you’re a direct-to-consumer business, your own website analytics data can help you define your target consumer. Plus, this little tool, Google Analytics, is free and makes it easy to understand, present and leverage the data you already have.

    Once you have a detailed picture of your audience, you need creative assets. Contrary to Apple’s ads that say you can generate high-quality videos on your smartphone, remember never to settle for generic content. You have to go for the emotional jugular — design something innovative that’s memorable and resonates with the specific viewers you aim to reach. Let’s not forget that you’ll be on TV screens across America; your production needs to be spectacular. After all, if you’re entering people’s homes, you must bring value.

    The next step is to know what success looks like. Unlike traditional media, sales are not the core key performance indicator (KPI) for OTT advertising. Your core KPI? Searches for your brand on Google and websites like Amazon (assuming you sell there), which Google Keyword Planner can help you see. You’re looking at whether the search volume for your branded keywords is growing.

    Think bigger. What if you used QR codes? You can easily see how many people clicked them. If you’re clever, you can create a custom landing page on your site with a promotion or deal to make your OTT spend impactful. Now you can track sales from an ad served on a TV!

    Related: 10 QR Code Generator Features That You Can Use For Free

    Coming soon to a screen near you

    Once upon a time, you advertised in a non-specific DMA and hoped your sales would go up. Again, we’re seeing a mindblowing breakthrough: We can leverage QR codes, marketing cloud clean rooms, retailer data and your website data to determine if your ad converted into a sale.

    And the future promises bigger and better methods. Imagine if OTT advertising could connect to other platforms and combine ad solutions, too. A car fan can’t get enough Fast and Furious movies? Let’s say they head over to Freevee to get their fix. The streaming platform puts a QR code up for — you guessed it — custom wheels. Then, they head over to IMDb to jog their brain about who’s in the film, where they also see an ad for those same wheels. No matter the device, you will reach them with the same ad. It could even extend to virtual (VR) or augmented realities (AR) that allow the consumer to put the wheels on a picture of their car.

    This setup illustrates how technology is transforming the customer journey and the advertiser’s ability to measure success. It’s easy to remove all the barriers to purchase for your customers and use different platforms together in a cohesive strategy to sell a product.

    Stream your way to success

    In the prehistoric age of retail and TV, advertisers had to cast a wide, expensive net to get ads in front of people. It was tough to see the fruit of their efforts. The new world of retailer data combined with OTT advertising is fundamentally different because it doesn’t require a mammoth-sized budget and can hone in on exactly who you want to reach.

    You have an incredible opportunity to advertise more efficiently and creatively than ever. Will you take it?

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    Joshua Kreitzer

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  • How to Be a Better Business Negotiator, According to This Former FBI Hostage Negotiator | Entrepreneur

    How to Be a Better Business Negotiator, According to This Former FBI Hostage Negotiator | Entrepreneur

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    Chip Massey does not sound like an FBI hostage negotiator.

    He is warm. Friendly. Easy with a laugh. The exact opposite of the grizzled, crime-fighting stereotype. And that, he says, is an asset — because when you negotiate anything, even in business, your first goal must be to build rapport.

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    Jason Feifer

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  • Free Webinar | April 20: Success Secrets of an Eight-Figure Real Estate Agent and Broker | Entrepreneur

    Free Webinar | April 20: Success Secrets of an Eight-Figure Real Estate Agent and Broker | Entrepreneur

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    Join our upcoming webinar with real estate entrepreneur, Aaron Kirman, as he shares his 20+ years of expertise and insights on how to master the art of selling properties.

    Aaron will cover the essential daily strategies and success habits you need to thrive.

    You will learn how to:

    • Find great listings
    • Gain client trust and respect
    • Manage your time effectively
    • Maximize your profits
    • Control operating expenses
    • Calculate startup costs

    Register now and join us on April 12th at 2:00 PM ET to discover the strategies and tactics you need to master for success in real estate.

    About the Speaker:

    Aaron Kirman, Founder and CEO of AKG | Christie’s International Real Estate, is one of the leading real estate agents in the U.S. He has repeatedly been named as a top agent in Los Angeles, and most recently, AKG was ranked as the #1 Luxury Team in L.A. As an expert in the luxury real estate industry, Aaron has received international acclaim from the architectural and estate communities, and represented some of the most exclusive properties in the world.

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    Entrepreneur Staff

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