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Tag: Grace Hill

  • Grace Hill Introduces Another Industry First: Compliance Refresher Courses – Brief and Engaging Compliance Courses Featuring the Latest Legal Guidelines

    Grace Hill Introduces Another Industry First: Compliance Refresher Courses – Brief and Engaging Compliance Courses Featuring the Latest Legal Guidelines

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    Courses are 30-45 minutes long and updated annually with fresh content and practice activities

    Press Release



    updated: Aug 1, 2018

    In another industry first, today Grace Hill introduced short booster versions of key compliance courses that learners can take to ensure they stay ahead of the curve on compliance issues. The first in the series is the Fair Housing Refresher, available to professionals in the multifamily industry now and may be previewed at GraceHill.com. Refreshers are also available in Spanish-language versions to ensure comprehension among all employees.

    Grace Hill is the leading provider of online training courseware, administration and mystery shopping for the multifamily property management industry. The introduction of Compliance Refresher courses emphasizes Grace Hill’s evolution from offering compliance training to providing a complete Compliance Plus program for clients. Grace Hill’s compliance courseware covers all use cases and stages of the learner life cycle, including onboarding, annual refreshers that include recent legal updates and quarterly mini-courses on emerging compliance topics. Additionally, Grace Hill’s Compliance Plus program includes monthly newsletters on important compliance updates and quarterly webinars with a fair housing attorney.  

    The introduction of Compliance Refresher courses emphasizes Grace Hill’s evolution from offering compliance training to providing a complete Compliance Plus program for clients. Grace Hill’s compliance courseware covers all use cases and stages of the learner life cycle, including onboarding, annual refreshers that include recent legal updates, and quarterly mini-courses on emerging compliance topics. Additionally, Grace Hill’s Compliance Plus program includes monthly newsletters on important compliance updates and quarterly webinars with a fair housing attorney.

    Dru Armstrong, Grace Hill CEO

    “Refresher courses make it easy for learners who have already completed the full Essentials courses to keep their knowledge current,” explained Ellen Clark, Grace Hill Director of Assessment. “In just 30 – 45 minutes, they’ll review the fundamentals and be informed of changes in the law and recent guidance issued by regulatory agencies. The Fair Housing Refresher course can be completed in just 40 minutes. It’s no longer necessary for anyone to repeat the three-hour Fair Housing series every year!”

    Clark continued, “Delivering succinct courses to learners while covering all of the critical topics to ensure your organization is protected from exposing areas of risk and providing fair and equal housing to all is the big challenge. Grace Hill is delivering the perfect balance of complete information presented in short and engaging courses.” 

    “Compliance training is a company’s primary defense against Fair Housing, harassment, diversity and drug-free workplace violations. Compliance training is only as strong as it is current. Grace Hill Refresher courses will be updated annually to reflect the latest legal developments. It’s part of our Compliance Plus program, and one of the many benefits that Grace Hill clients receive from the $150,000 a year investment that Grace Hill makes in monitoring legal and compliance updates,” said Dru Armstrong, CEO of Grace Hill. “In the world of compliance, laws change and interpretations of those laws by government agencies and the courts are always evolving. The path to true competency in compliance is through continuously training employees on how to apply core concepts and skills to new situations and providing fresh opportunities to practice applying those skills in a low-stakes training environment.”

    “That’s where Compliance Refreshers come in,” Clark explained. “Refresher courses make it easy for learners to keep their knowledge current. In just 30 to 45 minutes, Compliance Refreshers build on the knowledge and skills learned in the full Essentials course and inform learners of critical updates in the law and how it is being interpreted. The refresher courses are updated annually with new content, videos and practice to keep learners engaged.”

    When Grace Hill introduced the new Compliance Refresher courses, it also rolled out a new auto assignment feature that training administrators quickly embraced. The feature allows for assignments to be automatically updated that were previously created for positions, locations and groups. Administrators of Grace Hill’s LMS who are interested in learning more about the new feature are encouraged to join our webinar on August 9 at 2 PM EST. Sign up for the webinar here.

    Compliance Refreshers will be available to all Grace Hill clients, regardless of tier level. To find out how you can partner with Grace Hill to offer Compliance Refreshers to your organization and learners, contact Grace Hill at 866.472.2344 or visit gracehill.com/demo.

    Refresher Courses Coming Soon:

    • Fair Housing – avail. 7/31

    • Drug-Free Workplace

    • Drug-Free Workplace Supervisor

    • Sexual Harassment

    • Sexual Harassment Supervisor

    • Workplace Diversity

    • Workplace Diversity Supervisor

    • Workplace Harassment

    • Workplace Harassment Supervisor

    Grace Hill’s training suite is available immediately online, allowing property managers to train employees quickly to ensure compliance with extensive rules and regulations on topics such as Fair Housing, OSHA, sexual harassment and more.

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    Grace Hill media contact: Kimberly Cadena, 202.669.0802 or kcadena@gracehill.com  

    About Grace Hill

    Grace Hill develops best-in-class online training courseware and administration for the Property Management Industry. For more than 20 years, Grace Hill has helped people, teams and companies in the multifamily industry improve performance and reduce risk. The company offers the highest level performance-based online training courseware and administration with Vision, its industry-leading learning management system, and through strategic partnerships with best-in-class service providers. Vision combines the latest in Learning Science and digital technologies, with white-glove customer service and support.

    Source: Grace Hill

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  • Incentco, Grace Hill Announce a Strategic Partnership to  Increase Connections Between Employee Engagement, Training & Incentives

    Incentco, Grace Hill Announce a Strategic Partnership to Increase Connections Between Employee Engagement, Training & Incentives

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    Press Release



    updated: Jul 31, 2018

    Grace Hill and INCENTCO announced a strategic marketing partnership offering an all-encompassing approach to learning and engagement for property management companies in the multifamily industry. The move provides a new, comprehensive way for INCENTCO and Grace Hill’s clients to connect positive employee engagement, training outcomes and behaviors to incentives and behavioral rewards.

    Grace Hill is the leading provider of online training courseware, administration and mystery shopping for the multifamily property management industry. INCENTCO is the premier provider of engagement and incentive technology.

    Grace Hill looks for best-in-class partners to provide elevated and unique benefits for our customers. Partnering with INCENTCO to make employee incentives available for our customers was an easy choice due to the depth of INCENTCO’s experience in this space and the high level of satisfaction their customers have with their platform. The partnership allows Grace Hill’s clients to combine their company’s core incentive program with their skills and compliance training to improve employee performance and increase engagement.

    Robert Gettys, Grace Hill VP of Business Development

    “Grace Hill looks for best-in-class partners to provide elevated and unique benefits for our customers. Partnering with INCENTCO to make employee incentives available for our customers was an easy choice due to the depth of INCENTCO’s experience in this space and the high level of satisfaction their customers have with their platform,” explained Robert Gettys, Grace Hill VP of Business Development in charge of strategic partnerships for Grace Hill. “The partnership allows Grace Hill’s clients to combine their company’s core incentive program with their skills and compliance training to improve employee performance and increase engagement.”

    “This is a home run for the multi-family industry and we are both thrilled and honored to be partnering with an industry icon such as Grace Hill,” says Gerry Wiatrowski, Co-Founder of INCENTCO. “This partnership offers unprecedented opportunities for our clients to access a comprehensive, state-of-the-art platform that connects the dots of e-learning, employee engagement, and behavioral rewards.” In addition to using the rewards platform for e-learning, INCENTCO technology can also be leveraged for a variety of resident incentive programs as well.

    “Grace Hill is always working to facilitate and enhance integrated experiences wherever they can provide value to our clients and the multifamily industry,” said Dru Armstrong, Grace Hill’s Chief Executive Officer. “Partnering with INCENTCO provides a comprehensive link for our clients between training outcomes, employee performance, and rewards. By working with other high-performance multifamily service providers like INCENTCO, Grace Hill continues to lead in our space. We firmly believe that an open ecosystem better serves both our clients and the industry.”

    Grace Hill’s training suite is available immediately online, allowing property managers to train employees quickly to ensure compliance with extensive rules and regulations on topics such as Fair Housing, OSHA, sexual harassment and more.

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    Grace Hill media contact: Kimberly Cadena, 202.669.0802 kcadena@gracehill.com  

    INCENTCO media contact: Gerry Wiatrowski, 630.258.7798 gwiatrowski@incentco.com 

    About Grace Hill

    Grace Hill develops best-in-class online training courseware and administration for the Property Management Industry. For more than 20 years, Grace Hill has helped people, teams, and companies in the multifamily industry improve performance and reduce risk. The company offers the highest level performance-based online training courseware and administration with Vision, its industry-leading learning management system, and through strategic partnerships with best-in-class service providers. Vision combines the latest in Learning Science and digital technologies, with white-glove customer service and support.

    About INCENTCO

    INCENTCO technology is currently being used for employee and resident programs in all areas of real estate including student housing, military housing, single-family rental, fee-managed and others. INCENTCO technology also is deployed in non-real estate industries in both domestic and global markets.

    Source: Grace Hill

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  • After Years of Significant Growth, Grace Hill Acquired by Stone Point Capital

    After Years of Significant Growth, Grace Hill Acquired by Stone Point Capital

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    Press Release



    updated: Mar 5, 2018

    Grace Hill, the leading provider of online training courseware, administration and mystery shopping for the multifamily property management industry, was recently acquired by funds managed by Stone Point Capital LLC. The sale was finalized on Feb. 28, 2018. The transaction follows a three‑year period of significant growth by Grace Hill, during which time the company was owned by its founders and The Riverside Company. Today, Grace Hill serves more than 1,300 customers that manage approximately 6.2 million housing units.

    “Grace Hill is thrilled to be partnering with Stone Point,” stated Dru Armstrong, the company’s chief executive officer. “Stone Point is deeply entrenched in the real estate services industry and is therefore able to support Grace Hill in key, strategic ways beyond the firm’s significant investment. Our mission is to remain the leading, best-in-class training solution for the property management industry while expanding the features and functions that enable Grace Hill clients to deliver their training programs, their way.” Armstrong continued, “We are grateful for the investment and partnership of Stone Point, which will allow us to continue to expand our courseware and services. Stone Point shares Grace Hill’s commitment to building and delivering to our clients new, high-value solutions.”

    Grace Hill is thrilled to be partnering with Stone Point. Stone Point is deeply entrenched in the real estate services industry and is therefore able to support Grace Hill in key, strategic ways beyond the firm’s significant investment. Our mission is to remain the leading, best-in-class training solution for the property management industry, while expanding the features and functions that enable Grace Hill clients to deliver their training programs, their way. Stone Point shares Grace Hill’s commitment to delivering to our clients new, high-value solutions.

    Dru Armstrong, Grace Hill Chief Executive Officer

    Chuck Davis, the chief executive officer of Stone Point, said, “We share Dru’s enthusiasm regarding the partnership. She and her team have built an outstanding company, with innovative, market-leading products that serve a critical role in the success of property management companies. We congratulate the company’s founders and The Riverside Company for their development of Grace Hill, and we look forward to building upon the company’s history of success.”

    “We loved Grace Hill’s potential when we invested in 2014, and we worked hard with a great management team to achieve our goals,” said Riverside Managing Partner Loren Schlachet. “We focused on enhancing technology and course offerings to take the company to the next level, including expanding product lines to include employee credentialing and mystery shopping solutions.”

    Grace Hill offers a suite of valuable training offerings that are available immediately online, allowing property managers to train employees quickly to ensure compliance with extensive rules and regulations on topics such as Fair Housing, OSHA, sexual harassment and more.

    Grace Hill will continue to maintain its base of operations in Greenville, South Carolina.

    PRESS CONTACT: Kimberly Cadena, 202.669.0802 or kcadena@gracehill.com

    About Grace Hill

    Grace Hill develops best-in-class online training courseware and administration solely for the property management industry. For more than 20 years, Grace Hill has helped people, teams and companies in the multifamily industry improve performance and reduce risk. The company offers the highest-level performance-based online training courseware and administration with Vision, its industry-leading learning management system. Vision combines the latest in learning science and digital technologies, with white-glove customer service and support.

    About Stone Point Capital LLC

    Stone Point is a financial services-focused private equity firm based in Greenwich, Connecticut. The firm has raised and managed seven private equity funds – the Trident Funds – with aggregate committed capital of approximately $19 billion. Stone Point targets investments in the global financial services industry, including investments in companies that provide outsourced services to financial institutions, real estate finance and services, banks and depository institutions, asset management firms, insurance and reinsurance companies, insurance distribution and other insurance-related businesses, specialty lending and other credit opportunities, mortgage services companies and employee benefits and healthcare companies.

    About The Riverside Company

    The Riverside Company is a global private equity firm focused on making control and non-control investments in growing businesses valued at up to $400 million. Since its founding in 1988, Riverside has invested in more than 520 transactions. The firm’s international portfolio includes more than 80 companies.

    Source: Grace Hill

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