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Tag: glia

  • 4 AI-driven startups to watch | Bank Automation News

    4 AI-driven startups to watch | Bank Automation News

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    Fintech startups are increasingly leveraging AI to make operations and offerings more efficient for financial institutions. At Finovate Fall 2023 in New York this week, fintechs hit the stage to demonstrate the latest in AI innovation — AI is serving a wide variety of use cases.  Of the more than 70 that demonstrated their technology […]

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    Vaidik Trivedi

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  • Listerhill Credit Union raises call deflection rate to 67% through Glia | Bank Automation News

    Listerhill Credit Union raises call deflection rate to 67% through Glia | Bank Automation News

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    Listerhill Credit Union has improved its call deflection rate through enhanced self-service digital offerings since selecting Glia as its digital partner in November 2021. The $1.2 billion credit union uses Glia’s online guide CoBrowsing to help consumers navigate its website through AI-enabled assistance and web page monitoring, according to a Glia release. The tool is […]

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    Whitney McDonald

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  • Glia adds CX capabilities to Jack Henry’s Banno platform | Bank Automation News

    Glia adds CX capabilities to Jack Henry’s Banno platform | Bank Automation News

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    Digital customer service provider Glia has integrated its platform into Jack Henry’s Banno Digital Platform to provide clients with a more comprehensive customer experience. The New York-based Glia earlier this month directly integrated its digital customer service (DCS) technology into the Banno Digital Platform through Jack Henry’s existing APIs, according to a release from the […]

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    Brian Stone

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