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Tag: funeral home

  • A Colorado funeral home stashed 189 decaying bodies and handed out fake ashes. His mother was among them.

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    COLORADO SPRINGS — Derrick Johnson buried his mother’s ashes beneath a golden dewdrop tree with purple blossoms at his home on Maui’s Haleakalā Volcano, fulfilling her wish of a final resting place looking over her grandchildren.

    Then the FBI called.

    It was Feb. 4, 2024, and Johnson was teaching an eighth-grade gym class.

    “’Are you the son of Ellen Lopes?’” a woman asked, Johnson recalled in an interview with The Associated Press.

    There had been an incident, and an FBI agent would fly out to explain, the caller said. Then she asked: “’Did you use Return to Nature for a funeral home?’”

    “’You should probably google them,’” she added.

    In the clatter of the weight room, Johnson typed “Return to Nature” into his cellphone. Dozens of news reports appeared, details popping out in a blur.

    Hundreds of bodies stacked on top of each other. Inches of body decomposition fluid. Swarms of bugs. Investigators traumatized. Governor declares state of emergency.

    Johnson felt nauseated and his chest constricted, forcing the breath from his lungs. He pushed himself out of the building as another teacher heard his cries and came running.

    Two FBI agents visited Johnson the following week, confirming his mother’s body was among 189 that Return to Nature’s owners, Jon and Carie Hallford, had stashed in a Colorado building between 2019 and Oct. 4, 2023, when the bodies were found.

    It was one of the largest discoveries of decaying bodies at a funeral home in the U.S. Lawmakers overhauled the state’s lax funeral home regulations. And besides handing over fake ashes to grieving families, the Hallfords also admitted to defrauding the federal government out of nearly $900,000 in pandemic-era aid for small businesses.

    Even as the Hallfords’ bills went unpaid, authorities said they bought Tiffany jewelry, luxury cars and laser-body sculpting, pocketing about $130,000 clients paid for cremations.

    They were arrested in Oklahoma in November 2023 and charged with abusing nearly 200 corpses.

    Hundreds of families learned from officials that the ashes they ceremonially spread or kept close weren’t actually their loved ones’ remains. The bodies of their mothers, fathers, grandparents, children and babies had moldered in a room-temperature building in Colorado.

    Jon Hallford will be sentenced Friday, facing between 30 to 50 years in prison, and Carie Hallford in April after a judge accepted their plea agreements in December. Attorneys for Jon and Carie Hallford did not respond to an AP request for comment.

    Johnson, 45, who’s suffered panic attacks since the FBI called, promised himself that he would speak at Hallford’s sentencing and ask for the maximum penalty.

    “When the judge passes out how long you’re going to jail, and you walk away in cuffs,” he said, “you’re gonna hear me.”

    “She lied”

    Jon and Carie Hallford were a husband-and-wife team who advertised “green burials” without embalming as well as cremation at their Return to Nature funeral home in Colorado Springs.

    She would greet grieving families, guiding them through their loved ones’ final journey. He was less seen.

    Johnson called the funeral home in early February 2023, the week his mother died. Carie Hallford assured him she would take good care of his mother, Johnson said.

    Days later, she handed Johnson a blue box containing a zip-tied plastic bag with gray powder, saying those were his mother’s ashes.

    “She lied to me over the phone. She lied to me through email. She lied to me in person,” Johnson told the AP.

    The following day, the box lay surrounded by flowers and photos of Ellen Marie Shriver-Lopes at a memorial service at a Holiday Inn in Colorado Springs.

    Johnson sprinkled rose petals over it as a preacher said: “Ashes to ashes, dust to dust.”

    Caught on video

    On Sept. 9, 2023, surveillance footage showed a man appearing to be Jon Hallford walk inside a building owned by Return to Nature in the town of Penrose, outside Colorado Springs, according to an arrest affidavit.

    Camera footage inside showed a body laying on a gurney wearing a diaper and hospital socks. The man flipped it onto the floor.

    Then he “appeared to wipe the remaining decomposition from the gurney onto other bodies in the room,” before wheeling what appeared to be two more bodies into the building, the affidavit said.

    In a text to his wife, Hallford said, “while I was making the transfer, I got people juice on me,” according to court testimony.

    The neighborhood mom

    Johnson grew up with his mother in an affordable-housing complex in Colorado Springs, where she knew everyone.

    Johnson’s father wasn’t around much; at 5 years old, Johnson remembers seeing him punch his mom, sending her careening into a table, then onto a guitar, breaking it.

    It was Lopes who taught Johnson to shave and hollered from the bleachers at his football games.

    Neighborhood kids called her “mom,” some sleeping on the couch when they needed a place to stay and a warm meal. She would chat with Jehovah’s Witnesses because she didn’t want to be rude. With a life spent in social work, Lopes would say: “If you have the ability and you have the voice to help: Help.”

    Johnson spoke with his mother nearly everyday. After diabetes left her blind and bedridden at age 65, she’d ask Johnson to describe what her grandchildren looked like over the phone.

    It was Super Bowl Sunday in 2023 when her heart stopped.

    Johnson, who had flown in from Hawaii to be at her bedside, clutched her warm hand and held it until it was cold.

    A gruesome discovery

    Detective Sgt. Michael Jolliffe and Laura Allen, the county’s deputy coroner, stood outside the Penrose building on Oct. 3, 2023, according to the 50-page arrest affidavit.

    A sign on the door read “Return to Nature Funeral Home” and listed a phone number. When Joliffe called it, it was disconnected. Cracked concrete and yellow stalks of grass encircled the building. At back was a shabby hearse with expired registration. A window air-conditioner hummed.

    Someone had told Jolliffe of a rank smell coming from the building the day before, the affidavit said.

    One neighbor told an AP reporter they thought it came from a septic tank; another said her daughter’s dog always headed to the building whenever he got off-leash.

    It was reminiscent of rancid manure or rotting fish, and struck anyone downwind of the building.

    Joliffe and Allen spotted a dark stain under the door and on the building’s stucco exterior. They thought it looked like fluids they had seen during investigations with decaying bodies, the affidavit said.

    But the building’s windows were covered and they couldn’t see inside.

    Allen contacted the Colorado Department of Regulatory Agency, which oversees funeral homes, which got in touch with Jon Hallford. Hallford agreed to show an inspector inside the next afternoon.

    Inspector Joseph Berry arrived, but Hallford didn’t show.

    Berry found a small opening in one of the window coverings, the affidavit said. Peering through, he saw white plastic bags that looked like body bags on the floor.

    A judge issued a search warrant that week.

    Bodies stacked high

    Donning protective suits, gloves, boots and respirators, investigators entered the 2,500-square-foot building on Oct. 5, 2023, according to the affidavit.

    Inside, they found a large bone grinder and next to it a bag of Quikcrete that investigators suspected was used to mimic ashes. Bodies were stacked in nearly a dozen rooms, including the bathroom, sometimes so high they blocked doorways, the affidavit said.

    There were 189.

    Some had decayed for years, others several months, according to the affidavit. Many were in body bags, some wrapped in sheets and duct tape. Others were half-exposed, on gurneys or in plastic totes, or lay with no covering, it said.

    Investigators believed the Hallfords were experimenting with water cremation, which can dissolve a body in several hours, the document said. There were swarms of bugs and maggots.

    Body bags were filled with fluid, according to the affidavit. Some had ripped. Five-gallon buckets had been placed to catch the leaks. Removal teams “trudged through layers of human decomposition on the floor,” it said.

    Investigators identified bodies using fingerprints, hospital bracelets and medical implants, the affidavit said. It said one body was supposed to be buried in Pikes Peak National Cemetery.

    Investigators exhumed the wooden casket at the burial site of the U.S. Army veteran, who served in Vietnam and the Persian Gulf. Inside was a woman’s deteriorated body, wrapped in duct tape and plastic sheets.

    The veteran’s body was discovered in the Penrose building, covered in maggots.

    “Ashes to ashes”

    Following the call from the FBI, Johnson promised himself he would speak at the Hallfords’ sentencing. But he struggled to talk about what had happened even with close friends, let alone in front of a judge and the Hallfords.

    For months, Johnson obsessed over the case, reading dozens of news reports, often glued to his phone until one of his children would interrupt him to play.

    When he shut his eyes, he said he imagined trudging through the building with “maggots, flies, centipedes. There’s rats, they’re feasting.” He asked a preacher if his mother’s soul had been trapped there. She reassured him it hadn’t. When an episode of the zombie show “The Walking Dead” came on, he broke down.

    Johnson started seeing a therapist and was diagnosed with post-traumatic stress disorder. He joined Zoom meetings with other victims’ relatives as the number grew from dozens to hundreds.

    After Lopes’ body was identified, Johnson flew in March 2024 to Colorado, where his mother’s remains lay in a brown box in a crematorium.

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  • Worker dies after burial vault falls on him at Dallas funeral home

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    A Dallas funeral home worker died at a hospital after he was pinned under a burial vault that fell on him Monday afternoon, authorities said.

    A Dallas funeral home worker died at a hospital after he was pinned under a burial vault that fell on him Monday afternoon, authorities said.

    A Dallas funeral home worker died at a hospital after he was pinned under a burial vault that fell on him Monday afternoon, authorities said.

    The man was pinned from the waist down when Dallas Fire-Rescue firefighters arrived at the Restland Funeral Home at 13005 Greenville Ave about 2 p.m.

    Firefighters were able to lift the vault with a combination of spreaders and airbags to free the man. Spreaders are usually used to open vehicles in accidents.

    The man was taken to a hospital with serious injuries to his lower body, a Dallas Fire-Rescue spokesperson said in a news release. The spokesperson later received confirmation that the man died. He will be identified by the Dallas County Medical Examiner’s Office.

    Related Stories from Fort Worth Star-Telegram

    Rachel Royster

    Fort Worth Star-Telegram

    Rachel Royster is a news and government reporter for the Fort Worth Star-Telegram, specifically focused on Tarrant County. She joined the newsroom after interning at the Austin American-Statesman, the Waco Tribune-Herald and Capital Community News in DC. A Houston native and Baylor grad, Rachel enjoys traveling, reading and being outside. She welcomes any and all news tips to her email.

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    Rachel Royster

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  • Pueblo County Coroner at center of criminal investigation says he’ll resign

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    PUEBLO COUNTY, Colo. – The Pueblo County Coroner, who is at the center of the Davis Mortuary criminal investigation, announced his intention to retire after suffering a health issue, according to a letter from his attorney.

    “I am writing in my capacity as counsel for Pueblo County Coroner Brian L. Cotter. Mr. Cotter was hospitalized for a cardiac event following the events of August 20, 2025. Following his discharge, he’s acted swiftly to prioritize the concerns of the public as it relates to his position as Coroner,” read the letter from David M. Beller.

    Cotter and his brother, Chris Cotter, are under investigation after inspectors found 24 bodies decomposing at Davis Mortuary, a business owned by the brothers.

    The bodies from the mortuary along with “multiple containers of bones and several containers of probable human tissue” that belong to an unknown number of deceased individuals were transferred to the El Paso County Coroner’s Office to be possibly identified, a CBI spokesperson said in a news release.

    Southern Colorado

    Homes of Pueblo county coroner, brother searched in Davis Mortuary investigation

    The mortuary was issued a summary suspension of its license to operate by the Colorado Department of Regulatory Agencies (DORA) on Aug. 20, 2025, after inspectors found several bodies in various stages of decomposition in a room hidden behind a cardboard display.

    Denver7 earlier reported that investigators had not questioned the Cotter brothers as both have retained legal counsel and no arrests have been made since they are not considered a flight risk, the CBI spokesperson said.

    During the inspection on Aug. 20, Brian told inspectors that some of the bodies had been awaiting cremation for about 15 years, according to documents obtained by the Associated Press. Brian also told them he may have given fake ashes to families who wanted their loved ones cremated.

    According to the letter, Cotter’s will officially resign the position of Pueblo County Coroner on September 2.

    Denver7’s Colorado Springs sister-station, KOAA, obtained statements from both Pueblo Mayor Heather Graham and Colorado Governor Jared Polis regarding Cotter’s resignation.

    “It’s about damn time Brian Cotter has resigned. This is good news for the residents of the city and county of Pueblo who are experiencing pain and uncertainty. Our thoughts and prayers continue to be with the families.

    Many partners including Pueblo Police Department continue to investigate their findings and do their due diligence in this extensive process of the criminal investigation with Davis Mortuary.”

    Pueblo Mayor Heather Graham

    “I’m glad that Mr. Cotter has resigned. This is the first step in addressing the significant difficulties and pain he has caused the families impacted and the entire community. I’m grateful that he heeded the calls of the public to ensure that Pueblo county residents get the help needed in one of their darkest hours. I expect he will be prosecuted to the fullest extent of the law.”

    Colorado Governor Jared Polis

    Below is the resignation letter:

    Denver7

    Denver7’s Oscar Contreras contributed to this report.

    Coloradans making a difference | Denver7 featured videos


    Denver7 is committed to making a difference in our community by standing up for what’s right, listening, lending a helping hand and following through on promises. See that work in action, in the videos above.

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  • A woman was jailed for shoplifting. Weeks later, her mother got back a decaying corpse

    A woman was jailed for shoplifting. Weeks later, her mother got back a decaying corpse

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    Melinda Bettencourt was still in her nightgown when the police showed up at the door. It was a slow Saturday morning last fall, but her heart raced when she heard the uneasy tone in the officer’s voice.

    The Fresno woman knew her youngest daughter, Amanda Bews, had been struggling for years. After battling a painful nerve condition, the 29-year-old started using drugs and had taken to living on the street. Eventually Bettencourt lost track of her. So when men with badges showed up at her home, Bettencourt feared she knew why — and she was right.

    Bews had been arrested on a pair of misdemeanor charges, and died in a Los Angeles County jail two days later. But the officer who showed up at her door couldn’t tell Bettencourt anything about how her daughter died.

    And a few weeks later, no one could explain what had happened to the rotting body Bettencourt saw at the funeral home.

    “She looked like she was mummified,” Bettencourt told The Times, describing the “horrible” shock of watching bugs hover around her dead daughter’s face as a foul stench emanated across the room.

    Even the pictures are gruesome: A side-shot of a face so bloated with death it’s gone flat. A close-up of skin, one patch bloodied and another so decayed it’s turned gelatinous. Part of the nose is missing, and the features are bloated beyond recognition.

    When Bettencourt saw what was left of her daughter, she screamed.

    “I couldn’t believe it was my baby,” she said.

    Earlier this month, after more than a year of looking for answers, San Diego-based attorneys Lauren Williams and Timothy Scott filed a lawsuit against county officials, jail medical providers and the funeral home that handled Bews’ body.

    “Folks whose family members die in custody are often waiting months for information about how their loved ones passed away. And even when they do find out from an autopsy, the answers are still vague — and that’s what we see here,” Williams told The Times.

    “We see a lot of facts consistent with the county failing to treat a case of alcohol withdrawal, but no one is accepting responsibility and calling it what it is,” she said. “And the same is true about any questions the family has about how and why Amanda’s body decomposed to the extent it did.”

    Citing pending litigation, the medical examiner’s office declined to comment. Both the funeral home and jail medical providers did not respond to emails this week. And the Sheriff’s Department sent a general statement, but did not address several specific questions about the case.

    “Any loss of life is tragic, especially those who are within our custody and care,” the statement said. “The Department takes every in-custody death seriously and strives to make every effort possible to prevent similar deaths in the future.”

    It was in her early 20s that Bews really started drinking. By that point, she had a husband and two children and, according to her mother, “nobody could really figure out why” her life took such a turn. But it was right around the same time her medical problems started.

    At first, Bews complained of pain in her feet and ankles, but the problem grew steadily worse. For months, doctors couldn’t figure out why, until a spinal tap revealed she had Guillain-Barré syndrome, a rare autoimmune disorder that causes the body to attack its own nerves, leading to tingling, weakness and pain.

    Sometimes, her mother said, Bews couldn’t walk or take care of herself. Then during a hospital stay, she was prescribed painkillers. Soon, she turned from prescription pills to heroin and alcohol. Eventually, she stopped coming home.

    “She just didn’t want to subject her kids to this,” Bettencourt said. “She was embarrassed.”

    By the time Bews got arrested, her mother hadn’t heard from her for three years. It was Sept. 7, 2022, and court filings show that sheriff’s deputies had picked her up in Santa Clarita for allegedly shoplifting at a BevMo. During her arrest, records show, she admitted to using heroin and said she’d been drinking.

    Before booking, the deputies took her to a nearby hospital, where records show she told the staff she had been drinking “a fifth to a handle [1.75 liters] a day” for the past six years. According to the lawsuit, they discharged her just after midnight and noted that she should go “TO ACUTE CARE FACILITY,” meaning she would need consistent monitoring and treatment once she arrived at the jail.

    Medical records shared with The Times show she was prescribed medications for anxiety, blood pressure and alcohol withdrawal. She was assigned to a cell in the 1400 Module, an intake unit where another woman had died months earlier. But just after midnight on Sept. 9, medical staff at the jail decided she was “cleared for detox” and did not require any medications.

    According to the lawsuit, that meant the jail staff stopped treating her — neither for her opioid withdrawal nor for the even deadlier alcohol withdrawal.

    When a nurse came to check on her a little over four hours later, Bews didn’t respond and her cellmate couldn’t rouse her. Deputies tried giving her an overdose-reversing drug, but it didn’t help.

    Lab tests found drugs in her system, but at such low levels that her lawyers said they were more indicative of withdrawal than overdose. And according to the autopsy report, her body also showed signs of dehydration, and there was vomit in her airways.

    “Based on the toxicology results, Amanda did not die of acute drug intoxication or drug overdose,” her lawyers wrote in the lawsuit. “Rather, Amanda died of untreated or inadequately treated effects of withdrawal from alcohol and drugs.”

    In addition to allegedly failing to treat Bews’ withdrawal, the suit says jailers also erred by not checking on her more often. Under state requirements, jailers are required to check on inmates at least once an hour. Though the autopsy makes clear that medical staff did not check on her for at least four hours, the records don’t say whether any jailers checked on her during that time, and the Sheriff’s Department did not clarify.

    Instead, this week the department told The Times Bews’ death had been thoroughly investigated and that “appropriate administrative action” was taken against “several” employees.

    After the police left the Bettencourts’ home that morning in September, Melinda sat down to cry. Her husband tried to calm her enough to call the phone number the officers had left behind, so she could talk to the Los Angeles detective in charge of the case.

    As she waited in vain for answers, Bettencourt had to figure out how to get her daughter’s body from Los Angeles to Fresno for the funeral.

    First, Bews’ body was sent to the Los Angeles County medical examiner for an autopsy, which ultimately declared her death an accident resulting from the “effects of heroin, methamphetamine and chronic alcohol use” — a description indicating Bews’ death was drug-related without clearly calling it an overdose.

    In mid-September — less than a week after Bews died — an embalmer from the Chapel of Light, a Fresno-based funeral home, came to pick up her body in Los Angeles.

    Though the Los Angeles County medical examiner’s office confirmed to The Times earlier this year that their standard practice is to refrigerate dead bodies to slow down decomposition, the embalmer — Catherine Valenzuela — later said the body she received was already noticeably decayed.

    “She was decomposed,” Valenzuela wrote in a Sept. 21, 2022, letter turned over to Bettencourt’s lawyers. “Her face has major skin slippage and discoloration was apparent throughout her remains.”

    According to Valenzuela’s letter, the smell was “so strong and offensive” that she drove with the windows down all the way back to Fresno. But according to Bettencourt, if there was already a clear problem, no one at the funeral home told her. She didn’t find out until several weeks later, when she and her husband showed up at the funeral home for a viewing just before the Oct. 7 service.

    An employee led the couple to a back room to see Bews’ remains. As she took in the scene — the bugs, the smell, the decaying flesh — Bettencourt’s heart raced and, for a moment, she thought she was dying, too.

    Afterwards, she realized it was a panic attack. She’s been having them ever since she learned of her daughter’s death — along with nightmares, anxiety and regret.

    “I had almost been hoping she would get arrested so she could get some help — and then I find out she got arrested and died,” she said. “I feel guilty for even thinking that now.”

    The lawsuit filed Nov. 17 in federal court lists 11 claims, including negligence, wrongful death and deliberate indifference. It doesn’t name a dollar amount in damages.

    But Bettencourt and her lawyers said that aside from any compensation, they hope the case leads to some accountability – and some more answers.

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    Keri Blakinger

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  • Legacy Touch Announces the Launch of Their New Website

    Legacy Touch Announces the Launch of Their New Website

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    Press Release



    updated: May 4, 2017

    Legacy Touch, the premiere fingerprint jewelry and keepsake provider, announces the launch of its improved consumer e-commerce website LTkeepsakes.com on May 4th.

    The new site was designed to create a seamless user experience for mobile devices and will be a key component of the company’s upcoming email initiative to generate further outreach to families.

    “We make it easy for families to find the products that provide them the warmth, connection, and touch of peace they need.”

    Mark Cordes, VP Marketing

    Mark Cordes, VP of Marketing, says, “We understand that the majority of people today hop online through their smartphones and tablets. We want to be where our partners’ families need us, when they need us, and we want to make it easy for families to find the products that provide them the warmth, connection, and touch of peace they need.”

    The updated site also features new lifestyle and product photography, improved navigation and a simplified ordering process. Funeral home partners will find the overall structure of the site familiar and, Mark added, “These enhancements will deliver even more opportunities to comfort families and strengthen our partners’ businesses.”

    Company overview

    Legacy Touch creates superior custom fingerprint jewelry and keepsakes, bringing comfort to families and residual revenue to partnering funeral homes. Many of these keepsakes can be shipped within 24 hours, in time for funeral services, creating a memorable and touching moment for families as they pay tribute to their Loved One. Legacy Touch’s shareable Decedent PIN allows families to place orders anytime via LTkeepsakes.com , while delivering a proven residual revenue stream for Funeral Homes.

    Legacy Touch offices, studio, and production facilities are located in Lee’s Summit, Missouri, a suburb of Kansas City. With over 50 associates and 17,000 square feet of space, all product personalization is performed in-house under careful control. All Legacy Touch premium keepsakes are individually engraved by skilled artisans to achieve precise replication of prints, each as unique as the life it represents.

    Legacy Touch is a trusted industry partner to over 2,500 Funeral Homes, and a proud member of the Selected Independents Preferred Partner Program. For additional info and inquires on becoming a Legacy Touch partner, please contact Legacy Touch or your Messenger rep.

    Media Contact:  Mark Cordes, VP Marketing, Legacy Touch, Phone: 816-802-6832, Email: mcordes@legacytouch.com

    Source: Legacy Touch

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