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  • John V. Anderson: 75 years in community banking

    John V. Anderson: 75 years in community banking

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    John V. Anderson bought F&M Bank in the early 1970s. It’s a third-generation family business today.

    John V. Anderson celebrates 75 years in community banking this year. The chairman emeritus of F&M Bank offers us a glimpse of his life, his career and the lessons he’s learned along the way.

    By Molly Bennett


    Name:
    F&M Bank

    Assets:
    $650 million

    Location:
    Crescent, Okla.

    How do you capture a life in 1,000 words? The answer: with difficulty. And when that life takes in the Great Depression, World War II and 75 years in community banking, the challenge becomes more acute. But here goes nothing.

    John V. Anderson, who is 95, is chairman emeritus of F&M Bank in Crescent, Okla. Since buying it 50 years ago, he has watched it grow from a single-branch community bank to one with nine locations across the state and $650 million in assets. His three sons and one daughter are all involved in the 100% family-owned business, as are three of his grandchildren.

    “And I’ve got great-grandchildren now that are beginning to drive cars, so that’s the next wave that wants a job,” he laughs.

    “In these 75 years, I’ve made a lot of friends. I just did the best I could at whatever job I had.”
    —John V. Anderson, F&M Bank

    Anderson’s family ties have always been strong. He was born into a farming family in Choctaw, Okla., in 1927. His father’s family, members of the Citizens Potawatomi Nation, farmed corn and cotton, and his mother came from a produce farming family.

    When Anderson was three, his father lost his job at the local utility company. “We had to skimp and save,” he says. “We picked cotton, and we chopped cotton and corn. We didn’t have a car, so we had to walk out to the fields. That made such an impression on me. So, every job I’ve had, I would do the best job I could.”

    In 1945, right after high school, he enlisted in the Navy, finishing boot camp right as the U.S. dropped the bombs on Hiroshima and Nagasaki. He was stationed on an aircraft carrier and took part in Operation Magic Carpet, which saw U.S. troops collecting armed forces personnel from various Pacific islands and dropping them off at San Diego or Pearl Harbor. “We were a part of a really joyful time, because everybody was coming home,” Anderson says.

    The banking adventure begins

    After he was discharged, he worked at a utility company before taking a job at Liberty National Bank in Oklahoma City in 1947. There, he worked his way up from messenger to teller to the correspondence department. The latter is where he met his wife, Jo Laverne, who is 93.

    “She worked about 10 feet from me … and I thought she was a pretty good-looking girl. I’d shoot a rubber band back there once in a while just to get her attention,” he laughs. The couple celebrated their 73rd wedding anniversary in September.


    Anderson (center, standing), who is chairman emeritus of F&M Bank; his three sons and one daughter, all of whom work at the community bank; and his wife, Jo Laverne (seated).


    But back to 1972. That year, Anderson was senior vice president of operations at Liberty when one of his industry connections, J.R. Gibson, who owned F&M Bank in Crescent, Okla., told Anderson he was looking to sell due to health problems.

    “He said, ‘If you are interested, you’d be my first choice,’” Anderson says. “I said, ‘J.R., let me tell you that I don’t have any money, I have no net worth and I have no secondary source of income. But I’ll see what I can do.’”

    Anderson went to some colleagues at Liberty National Bank, and they agreed to consider loaning him the $548,000 he needed—about $4 million today. “And I thought, if you make me a loan, you’re probably the worst loan officers I’ve ever run into,” he laughs. “But anyhow, they made that loan.”

    Anderson says that when one of the presidents at Liberty heard about the loan, he said, “Let me tell you something. You’re gonna be one of the last guys that can buy a bank with just sweat equity.”

    And so began the Anderson family’s ownership of F&M Bank. It was a baptism of fire: The late 1970s and early 1980s brought a recession, high inflation and higher interest rates; Anderson was paying 18% interest on the loan he used to buy the bank. But F&M survived through hard work and the connections Anderson had made.


    Memories of John V. Anderson’s life in community banking and elsewhere.


    Since then, the community bank’s growth has been steady. It acquired a handful of distressed banks over the years and opened branches to expand its footprint. Anderson has been an active member of the Oklahoma Bankers Association and ICBA, and he also sat on the board of First National Bank & Trust Co., a Potawatomi tribal bank in Shawnee, Okla. His son, John Tom Anderson, is a current director.

    “We have excellent relations with the tribe, and [F&M Bank] does some loans with the Bureau of Indian Affairs,” Anderson says.

    Today, he and his family have their eyes on the future. “Right now, we’re in the process of drawing up rules for employing family members,” he says. “We want them to have a good education, and we want them to work someplace else for three or four years to see what it’s like to work for somebody that’s very objective. We want them to observe the same standards that everybody observes when they come to work for us.”

    In 2019, Anderson was inducted into the Oklahoma Bankers Hall of Fame. “I thought that was something,” he says. “I’ve done that through mentors and friendships, and in these 75 years I’ve made a lot of friends. I just did the best I could at whatever job I had.”


    John V. Anderson’s deep belief in education

    Having gone straight from high school to the Navy and then into the workforce, John V. Anderson never went to college.

    His first employer in banking, Liberty National Bank in Oklahoma City, Okla., offered banking courses for free to its employees—as long as learners passed. “Well, I took advantage of all those courses that I could,” Anderson says.

    Later, he went to the Graduate School of Banking in Madison, Wis., and also relied on mentors. “Some of them were guys who had made it through in banking during the big Depression,” he says. “They were really seasoned bankers, and I appreciated what they did to help me along.

    “I’m a real believer in getting all the education that you can in a field that you think you’re gonna enjoy.”


    Molly Bennett is executive editor of Independent Banker.

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  • Wood & Huston Bank’s life-saving donation

    Wood & Huston Bank’s life-saving donation

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    After 40 years in its Cape Giradeau branch, Wood & Huston Bank moved to a new building and allowed firefighters to train in its former building.

    Before Wood & Huston Bank’s former headquarters was demolished, the community bank lent the space to a local fire department for critical, hands-on training.

    By William Atkinson


    If you are in the process of pulling up roots from an existing building and moving to a new facility, and if you plan to demolish the older building, there may be a way to provide a valuable service to your community—one that is so valuable that it may actually save lives in the future.

    Such a scenario happened in August 2022 in Cape Girardeau, Mo., where $1 billion-asset Wood & Huston Bank closed an existing branch and moved to a new one right next door.

    “The decision to close our old facility and build new was made in the spring of 2021,” says Kate Yarbro, vice president and branch manager of the Cape Girardeau branch. “The Huston family generously chose to build us a new facility after 40 years of life in our previous building.”

    The building had been renovated and extended many times since it was built in 1980. While it was a hard decision to tear down a piece of history, Yarbro says the community bank’s staff is excited about it and looks forward to the next 40 years in its new building.

    Shortly after the move, Yarbro was approached by Matt Mittrucker, battalion chief of training and safety for the Cape Girardeau Fire Department. He asked if it would be possible to do some training in the building while they were waiting for demolition to begin.

    “After discussing it with some colleagues,” says Yarbro, “we decided it would be a great opportunity for the department’s training and could also have a positive impact on our community.”

    “We often look for buildings in town that may be demolished but that are still in safe conditions that we can train with,” says Mittrucker. “Those opportunities rarely present themselves.”

    Wood & Huston, he notes, “graciously allowed us full access to the old building, before demolition, without burning it due to the close proximity to other structures.”

    Bringing in the battalion

    The fire department has three shifts of 21 firefighters each who staff four engines and one ladder. Each shift was able to send crews at least twice for training before the building was demolished.

    “Each crew trained several hours each day while rotating in and out, so that we could still provide emergency services promptly,” says Mittrucker. The multiday training incorporated many different skills that crews would need in an emergency.

    “We had a positive reaction from every customer we saw, and I feel the community as a whole was excited to see our city’s fire department get to train.”
    —Kate Yarbro, Wood & Huston Bank

    “We accomplished search training for victims in large structures used for commercial purposes that have drastically different layouts than a normal residential structure,” Mittrucker adds. “We advanced charged hoselines into the structure and were actually able to spray water in order to practice water stream control.”

    However, one of the best trainings was practicing roof ventilation on a real roof.

    “Due to the nature of the action, we often can’t do this in training, because it destroys the roof by cutting smoke and relief holes into a structure using chainsaws and rotary saws,” he says. “This action greatly improves victim survivability and improved working conditions for the interior firefighters.”

    “It was fun for us to see them training for a few days,” Yarbro says. “We had some people concerned at first that the bank was on fire, but we quickly spread the word that the fire department was just doing some training. We had a positive reaction from every customer we saw, and I feel the community as a whole was excited to see our city’s fire department get to train.”

    The facility was demolished the first week of September, after training had been completed. At that time, Wood & Huston Bank arranged to have the lot graded and concrete poured.

    A better customer experience

    The new, open-concept facility includes additional parking, two ITMs and other features designed to give customers a more customized banking experience. According to Yarbro, the new branch is “a breath of fresh air and a modern take on banking. We are looking forward to creating our home here, and excited for the future.”

    “Any opportunity to partner with a local business such as Wood & Huston is a win for both,” says Mittrucker. “It shows the bank’s devotion to its community and shows our community businesses that we are ready to respond to any emergency that may arise.

    “Wood & Huston’s allowance for us to train made an impact on all the citizens of Cape Girardeau for the foreseeable future, due to the fact that our firefighters will be familiar in a similar situation when emergencies occur,” he adds. “It was truly a priceless opportunity.”


    William Atkinson is a writer in Illinois.

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  • 5 ways AI can improve customer service

    5 ways AI can improve customer service

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    Illustration by Idey/Adobe

    AI can help solve customer pain points—but does it mean community banks will lose the personal touch they pride themselves on? As community bankers themselves tell us, the answer is no.

    By Susan Springer


    Quick Stat

    $447B

    The estimated amount of money banks will save by using AI applications by 2023.

    Source: Business Insider

    From gaming and online advertisements to autonomous vehicles and smart homes, artificial intelligence (AI) is used in a wide variety of ways. When it comes to banking, adoption is still in the early stages. However, when it’s thoughtfully applied to customer service, community banks can solve customer pain points and reap significant benefits—without losing the personal touch they’re known for.

    How can AI accomplish this? First, with AI’s ability to mimic human intelligence, community banks can quickly process huge amounts of data to ease customer friction. Then, by monitoring AI as it works, banks can see where their customers’ experience can improve. That’s because AI iteratively improves itself based on the information it collects, with computer systems processing data and learning patterns through advanced algorithms.

    “There’s incredible value in banks’ data, and they aren’t optimizing it either because of a lack of technology or it’s locked in the core. With AI, we can turn it into actionable insights.”
    —Carson Lappetito, Sunwest Bank

    Here are common issues customers experience that AI could improve.

    “My accounts are scattered at different banks.”

    “Many orphaned accounts sit inside community banks,” says Carson Lappetito, president of $2.5 billion-asset Sunwest Bank in Sandy, Utah.

    Customers don’t want a fragmented banking relationship. “They often say, ‘You’re my core bank and I want my accounts together, I just didn’t know you had an SBA loan department,’” says Lappetito.

    He believes community banks can easily improve their ability to cross-sell by using robust data analytics and AI to place the right products in front of the right customers. Partnering with vendor Neocova to identify cross-selling opportunities within Sunwest’s customer data was a game changer, he says. “We can see customers who are paying loans at other institutions, estimate loan balances and generate a shortlist by relationship manager,” says Lappetito.

    Only a few months of targeted cross-selling has made a meaningful impact, increasing loan production and uncovering more deposit opportunities for customers. “It provided incredible fruits for us both in additional revenue opportunities and customer satisfaction.” While traditional cross-sell campaigns produced overload in the sales team, AI eased the process for all involved.

    In addition, AI enabled Sunwest to pursue its specialty of solar lending. “Because the value in AI learning is a function of repetition, the more models and use cases, the more knowledge,” Lappetito says. Thanks to data sets beyond his own bank, the AI platform identified customers with large electric bills who would benefit from Sunwest’s solar expertise.

    “There’s incredible value in banks’ data, and they aren’t optimizing it either because of a lack of technology or it’s locked in the core,” he says. “With AI, we can turn it into actionable insights.”

    “It takes too long to get answers to simple questions.”

    The pandemic meant fewer face-to-face opportunities for community banks. “They got creative quickly; the adoption of virtual assistants and chatbots spiked during COVID,” says Nicole Harper, director, corporate strategy at Jack Henry.

    Chatbots, a software application that can conduct an online chat conversation via text, and digital virtual assistants (VAs) can give customers fast answers on their bank’s mobile app to routine questions such as, “What’s my balance?”

    “Look at the top 20 reasons why they call, and you will identify the sweet spot of the high-volume, low-complexity things that create an opportunity to serve through AI,” says Harper.

    She says community banks can tailor automation to their own customer service strategies. For example, a bank may feel comfortable allowing a VA to solve a login problem, while situations like a lost card are solved by an empathetic human. “Issues that create emotion are where you want to stand up and be the hero, since customers may have less appetite for automation,” Harper says.

    “We want to balance providing the fast answers and solutions that customers are looking for without losing that personal touch.”
    —Rory Bidinger, Stearns Bank

    Some AI platforms can even detect emotion such as a raised voice, so that if an interaction moves beyond a simply query to frustration, the customer can be sent to an agent.

    While chatbots or VAs are usually thought of as customer facing, there is also an agent assist model. “That can ensure your agent gets to the single right answer quickly,” Harper says.

    “Did I get the loan or not?”

    “We want to balance providing the fast answers and solutions that customers are looking for without losing that personal touch,” says Rory Bidinger, chief marketing officer of Stearns Bank N.A. in St. Cloud, Minn., adding that business customers may have high expectations of speed set by online lenders who can put them in touch with loans in a matter of minutes.

    Stearns is still researching the expansion of AI operational functions, Bidinger says. Because the $2.3 billion-asset community bank prioritizes a personal connection with its customers and “commits that we will answer on the first ring,” it is considering how to provide convenience through AI while maintaining the human touch.

    Stearns is exploring the use of AI for smaller business loans in its equipment finance division. As a national bank that serves customers in multiple states, Stearns makes loans and finance equipment for various industries, including medical, agriculture, construction and transportation. While AI can speed up answers to customers’ questions by automating credit reports, the community bank wants to understand and make loan decisions based on the whole customer—not just their credit score. A hybrid approach would enable customers to obtain funding faster while bankers maintained the customer relationship.

    “We are trying to identify these types of opportunities where we can partner with other technology companies to provide services that our customers are looking for, instead of reinventing the wheel,” Bidinger says.

    “It’s hard to reach a real human to help me.”

    It’s no secret that the banking industry is one of many affected by the current staffing crisis, which has encouraged many banks to look for technology solutions. Some saw AI as the silver bullet.

    “Customer experience has become a critical competitive advantage, requiring banks to completely change their approach to servicing customers,” says N. Venu Gopal, chairman of the board of Quinte Financial Technologies, Inc. “Today … people expect specialized services everywhere, all the time.”

    AI can streamline processes significantly, freeing bankers’ time to interact with customers. For example, Gopal says there is a growing focus on automated lending. AI can be applied to capture credit information, perform some underwriting functions and present all relevant information, including analyst recommendations, on a single dashboard to lending staff to facilitate the decision-making process. With AI substantially improving operational efficiency in the back office, banks can reduce operational cost, errors and time required to process customer requests.

    “We are seeing greater success in implementing AI to help with the automation of processes, which results in superior service and reduced turnaround time,” Gopal says. “We also see community banks striving to maintain that personal touch by empowering their staff through the use of AI.”

    However, AI is not a set-it-and-forget-it solution, he says. “The systems do require constant supervision and review of outcomes to ensure that needs of the customer are consistently being met.”

    “Paperwork takes way too long.”

    “While AI could be applied to any layer in the tech stack, from back office, to customer facing, start with the back office including document processing, compliance verification and fraud detection,” says Sarah Hovde, head of investor relations at BankTech Ventures.

    Hovde says banks need to clean up the back office first, so that customers don’t experience slowdowns due to bottlenecks in processing. If banks are driving more sales volume, they need the infrastructure to support that increased activity, or they’ll drown staff. AI can quickly manage repetitive, monotonous tasks. For example, tech can expedite showing a full view of a customer from a variety of platforms instead of a person working half a day to aggregate that same data.

    “Leverage the technology to free up human capital by spending less time sorting through data,” says Hovde. “Then, move into the front office to improve customer service by offering more personalized products.”


    Susan Springer is a writer in Oregon.

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  • Brad M. Bolton: FedNow and faster digital payments

    Brad M. Bolton: FedNow and faster digital payments

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    Photo by Chris Williams

    “FedNow can be another positive differentiator for our nation’s community banks, but we must be ready for this real-time service and its 24/7/365 requirements.”

    We’ve been working toward a faster payments future for a decade now, and we’re finally seeing the fruits of our labor: the launch of FedNow. Our efforts to encourage the Fed to offer an instant payments solution have led to this result; it was our voices that expedited FedNow’s time to market, with the Fed updating the original timeline due to our focused advocacy efforts. By mid-2023, we will be able to begin offering this solution to our customers.

    With FedNow entering the market, community banks can add in a missing payments link—instant payments—and help level the playing field with the nation’s largest financial institutions. FedNow will be a great equalizer for the industry, bringing real-time payment clearing and settlement to community banks across the country.

    My Top Four

    Recommendations to prepare for FedNow

    1. Establish an instant payments committee
    2. Demand firm commitments and pricing from your core provider
    3. Formulate marketing campaigns to inform customers
    4. Provide feedback to ICBA to share with the Fed

    So, with FedNow’s launch on the horizon, what can community banks do to prepare? I, for one, have been speaking with our core provider, expressing our interest in FedNow and getting into the details of when it will be available to us and at what price.

    While many providers are still ironing out their plans, we must actively seek information. It’s important to reach out and emphasize that FedNow is a priority. Think of it like you would an advocacy visit on Capitol Hill: Go in with your ask, and make it clear what you want from them and by when. Every executive reading this column should take five minutes to send an email to their core provider to inquire about FedNow availability, timing and pricing.

    While you’re waiting to firm up those details, take steps to ensure your teams are up to speed on what FedNow will mean for your customers. From signing up for the FedNow webinar series offered by ICBA Bancard to subscribing to FedNow notification emails, resources exist that will help you deepen your knowledge of the solution and its potential.

    In addition, having conversations with your Fed rep to understand how you should prepare will provide a firsthand perspective on the more nuanced elements of FedNow implementation.

    Regardless of the steps you take, the time to act has arrived. FedNow can be another positive differentiator for our nation’s community banks, but we must be ready for this real-time service and its 24/7/365 requirements. We need to be able to upgrade our infrastructure and processes in a positive, strategic way to make the most of the opportunity. For community banks, it’s time to unlock FedNow’s potential and take advantage of all that this solution will offer.


    Brad Bolton, Chairman, ICBA
    Brad Bolton is president and CEO of Community Spirit Bank in Red Bay, Ala.
    Connect with Brad @BradMBolton

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  • Charles Potts: Opportunities in the fintech landscape

    Charles Potts: Opportunities in the fintech landscape

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    Illustration by Alex/Adobe

    A convergence of economic and marketplace factors presents community banks with new opportunities for innovation and growth as they look to the new year.

    By Charles Potts, ICBA


    The fintech landscape is shifting. Investments in new companies have slowed, valuations that some early-stage companies commanded last year are ratcheting back, and financial technology providers are tightening their proverbial belts. While challenging for some, this convergence of economic and marketplace factors presents community banks with new opportunities for innovation and growth as they look to the new year.

    With community banks finalizing 2023 budgets, now is an excellent time to reevaluate current business partnerships and consider whether partnering with additional or different fintech providers would better meet the bank’s and customers’ needs.

    For community banks that have yet to start evaluating digital solutions and providers, now is the time to act. Current market shifts have created a buyer’s market, putting community banks in a favorable position to renegotiate contractual terms and become more selective in their provider choices.

    As community banks leverage these marketplace advantages, they should consider partnering with providers that bundle their services and solutions to meet customers’ demands. For the past few years, fintechs have worked to address specific challenges or niches, creating a siloed approach that resulted in multiple solution providers and platforms, creating unnecessary friction for community banks and their customers.

    In response, community banks, like $779 million-asset Lead Bank in Kansas City, Mo., have begun investing in fintech providers that can arm them with the capabilities to bundle their services and streamline processes. We see this same trend playing out in larger financial institutions as well. Earlier this year, Bank of America announced its new super app, which facilitates bundling multiple solutions under one umbrella.

    In this time of economic uncertainty, community banks also have an opportunity to remind their customers of their presence, value and stability. Through partnerships with robust solution providers and a keen focus on attending to customers’ desires, community banks can not only enhance customer loyalty but bring new customers into the fold.

    Digital banking solutions remain a primary focus for ICBA, reflected in initiatives such as our renowned ThinkTECH Accelerator program, which we are bringing in-house in 2023. We’re excited to take the next step on this journey to build more comprehensive programming aimed at further addressing the emerging needs of community banks and the customers they serve.

    Imagine the possibilities and embrace the opportunities before you. Seize the moment to explore innovation.


    Charles Potts (charles.potts@icba.org) is ICBA executive vice president and chief innovation officer

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  • ICBA LEAD FWD Summit

    ICBA LEAD FWD Summit

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    The two-day summit included presentations on the metaverse, instant payments and more.

    At this year’s ICBA LEAD FWD Summit, up-and-coming community bankers gathered from around the country to strengthen their leadership, technical banking and advocacy skills. The leadership conference hosted 26 speakers that helped attendees prepare for the future of banking.


    Brad Bolton

    Bolton welcomed LEAD FWD attendees in Fort Worth, Texas.


    Brad Bolton

    ICBA chairman Brad Bolton showed examples of ICBA bankers on social media.


    LEAD FWD is the only national leadership conference specifically for community bankers.


    Community bankers had the chance to reconvene at a cocktail reception and evening networking event.


    Keynote speakers included Stacey Hanke, Brad Federman and Mark Ostach.


    LEAD FWD attendees had the opportunity to learn about cryptocurrency, employee engagement and more.


    ICBA’s Lindsay LaNore moderated a panel where Emily Mays, Damon Moorer, Kathy Underwood and Aaron Panton discussed their career journeys in community banking.


    Attendees took part in education sessions to advance their knowledge.

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  • Using digital lending helps to reach small businesses

    Using digital lending helps to reach small businesses

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    Photo by Dragana Gordic/Adobe

    Improving the small business loan experience is a great way to build new relationships and deepen existing ones. We spoke with industry specialists about the priorities for community banks as they build a digital loan process for small businesses.

    By William Atkinson


    Digital lending capabilities are quickly becoming table stakes, particularly when it comes to small business lending. It’s critical for community banks to have online loan applications, process automation staff skilled in digitization and more.

    However, banks should first consider their customers’ needs and the infrastructure and features needed in a lending platform before adopting a new digital strategy.

    Benefits of digital lending

    “Today’s customer, whether consumer or small business, has become very comfortable and accustomed to anytime, anywhere self-service,” says Charles Potts, ICBA’s executive vice president and chief innovation officer. “The necessities of a digital-first approach were greatly magnified during the pandemic, with many banks having to close branches and rapidly adopt new digital technology to address the needs of the PPP [Paycheck Protection Plan] loan. Providing a digital lending experience and, at the same time, maintaining a unique relationship banking model is now a critical ‘must have’ for most community banks.”

    According to Kevin Wilzbach, director of technology product management for Wolters Kluwer Compliance Solutions, providing digital lending opportunities helps community banks stay true to their mission by providing the best customer experience.

    “Consumers have a growing expectation to interact with financial institutions via online and/or mobile services,” he says. “Digital lending is one specific area where community banks can improve customer satisfaction by reducing paper-intensive processes. Additionally, it allows community banks to retain existing small business customers while improving efficiencies.”

    “There are numerous reasons to support a digital lending solution,” says Michael Haedrich, a senior product manager at Finastra. Doing so can help community banks:

    • Optimize the loan cycle
    • Offer the ability to speed up the entire process
    • Make it easier to capture applicant information
    • Make quicker decisions
    • Ensure a more consistent lending process
    • Provide convenience by offering its use across multiple devices
    • Take advantage of analytics

    According to Haedrich, it’s critical for community banks to offer digital signature as an option. “Not everyone wants to sign electronically, but it needs to be offered,” he says. “As our customer base changes, convenience becomes more critical, and electronic signature is synonymous with convenience.”

    Offering a combination of digital, hybrid and paper closing options is also critical, according to Wilzbach. “This allows the lender to meet every client’s needs,” he says. “We believe having a flexible digital closing workflow will deliver the best borrower experience, while creating operational efficiencies for each participant throughout the lending ecosystem.”

    “When you go digital, you open new opportunities that you may have found unprofitable in the past because of manual intervention.”
    —Michael Haedrich, Finastra

    According to Potts, the most important aspect to any digital lending solution for a community bank is making sure there is always a way for the customer to engage with the banker. “At all stages of the lending process, the customer must know there is a banker available to them whenever they wish,” he says. “While creating a frictionless, efficient and seamless experience is critical to the overall efficiency of a digital lending, there should never be any technology disintermediating the uniquely important relationship a community bank has with its customer.”

    Rolling out digital lending

    What strategies can community banks introduce to make their digital lending program as seamless and easy for small business customers as possible? “When you go digital, you open new opportunities that you may have found unprofitable in the past because of manual intervention,” says Haedrich. He says it can enable opportunities such as microloans in the range of $100 to $1,500, bundled products offered at point of sale and preapproved credit card offers when a customer applies for a loan.

    “Banks can apply internal data to make preapproved offers that customers can accept online with a few clicks,” he says. “This is taking advantage of the analytics you now have access to because of your digital lending.”

    It is also important to select a provider that offers digital solutions throughout the lending process, according to Wilzbach. “This will create a more seamless borrower experience and provide significant operational efficiencies to the lender,” he says. “Selecting a trusted provider with deep expertise in the digital lending space, and one that can provide solutions for all asset classes, is a huge benefit in helping simplify a lender’s digital transformation.

    He adds that community banks should focus on solution providers that can handle all variations associated with a digital lending closing. “Lenders may be hybrid-oriented today or may need to support wet-sign options as necessary,” he says. “It’s important to look for solutions that support you across the digital lending landscape as your needs change.”


    Bringing staff on board

    There are a lot of things community banks need to do well before and during a rollout of digital lending, but one of the most important involves the bank’s employees. According to Charles Potts, executive vice president and chief innovation officer for ICBA, a proper deployment of a new digital lending solution first begins with a well-crafted training and communication plan for the bank and all its employees.

    “Everyone in the bank should understand the strategy behind deploying any new automation and be given a chance to engage with the new solution(s) before a rollout to the customer base,” he says. “Invariably, it is the employees of the bank who will know and understand any pain points or objections a customer may have that may hamper or jeopardize a successful launch of a new service or solution. Being sure everyone has a chance to identify any barriers, stumbling blocks or friction in the process is keenly important to any new digital lending solution.”


    William Atkinson is a writer in Illinois.

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  • Jim Reber: Inversion investing

    Jim Reber: Inversion investing

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    Upside-down yield curve offers some possibilities.

    By Jim Reber, ICBA Securities


    Quick Stat

    28

    The number of times the two- to 10-year segment spread has inverted since 1900.

    Source: Reuters

    Some rumors are true: There is an historical relationship between the phenomenon known as an inverted yield curve and a subsequent recession. This isn’t any idle talk among Fed watchers and other pundits this time around, nor is it peripheral to the management of financial institutions, including community banks.

    Being the Master of the Obvious, I’ll point out the treasury yield curve has been inverted since July, often by as much as 40 basis points (0.40%). This presents dilemmas, and opportunities, for bond portfolio managers. And for those keeping score, every curve inversion in the past four decades has been followed by a recession within a year.

    It occurs to me that the conversations my associates at Stifel and I have had recently with our customers have followed a pattern, driven by the interest rate cycle. Rates fall and the curve steepens, and bankers need reminding how to lock in yield and harvest gains. Rates rise and the curve flattens, and bankers want to know how to manage their unrealized losses. And then, the curve inverts, and it seems that everything we learned about risk/reward has gone haywire. So we will devote the rest of this column to discussing why curves invert and where value may appear in the various investment sectors that matter to community banks.

    The what and why of inversions

    When the Fed determines it’s time to begin raising rates, the most visible tool at its disposal is to increase the effective fed funds rate. Whenever the overnight rate increases, so do other shorter-term yields, which most analysts take to mean two years and less. Longer-term buyers, which include, but aren’t limited to, depositories, have wholly different investment objectives and risk tolerances. Long investment yields, the proxy for which are 10-year bonds, are more affected by inflation expectations.

    Every Fed fund hike should, in theory at least, give longer buyers some added comfort that inflation will be well behaved. In a year like 2022, which has seen three full percentage points in rate hikes on the short end, we’re almost certain to see the curve flatten, and possibly invert. As investor sentiment by a number of measures now expects inflation to remain off its peak from earlier this year, the final component for a curve inversion has entered the mix.

    Here’s the dilemma: If an inverted yield curve is a reliable predictor of an impending recession, and interest rates both short and long are going to fall soon, where should investors place their bets today? In theory, it should be on the long end, which leaves money on the table—today.

    MBS, too

    As we dig into the less-is-more narrative of upside-down curves, we can now add mortgage-backed securities (MBS) to the list, which is highly unusual. It is a rare condition indeed when shorter MBS out-yield longer ones, and this has to do with prepayment expectations. As home mortgage rates have doubled this year, anyone with an existing loan is going to sit tight and pay only the minimum amount of principal each month.

    That means the lower rate pools will be longer in duration, and also lesser in yield, than more current ones. To put a pencil to it, a FNMA 15-year pool with a 4% stated rate will yield about 4% at the moment, whereas a 15-year 3% pool will produce about a 3.5% return. When we add that the 4% MBS is expected to be nearly a year shorter in average life, one can see why the “up in coupon” trade makes full economic sense in 2022.

    Muni curve still steep

    I need to mention that a sector that is quite important to community banks is not now, nor has it ever recently been, inverted. Tax-free munis appeal to many buyers, including individuals. In fact, most of that sector is owned by retail investors, whose needs (and marginal tax brackets) are different than your bank’s. Retail demand sets the yield curve for all muni buyers, and mom and pop tend to load up on short bonds, which keeps short yields under wraps.

    As of October 2022, the investment-grade muni curve was positively sloped by about 70 basis points (0.70%) for C corps, and even more for S corps. This is proof that the municipal sector has a mind of its own. It is the least affected, for better or worse, by Fed activity.

    Equal amounts of short- and long-term investments … will work out fine, if either a) the curve inverts further; b) the curve begins to steepen; or c) the curve remains flat.

    Here’s a thought

    So what do we make of all of this inversion business? The yield curve is on a 40-year winning streak of predicting slowdowns. It’s also clear that short yields have gotten to levels that can make some money for community banks, whose deposit costs have remained quite low. So how about this as a suggestion: a barbell structure.

    Equal amounts of short- and long-term investments (you get to define those limits) will work out fine, if either a) the curve inverts further; b) the curve begins to steepen; or c) the curve remains flat. And I’d say there’s a good chance of one of those results occurring. So my advice (no surprise here!) is to invest at different parts of the curve, in a variety of products. And you can leave the tumult of the yield curve’s shape to the pundits.


    Jim Reber, CPA, CFA (jreber@icbasecurities.com), is president and CEO of ICBA Securities, ICBA’s institutional, fixed-income broker-dealer for community banks

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  • 20 Indian start-ups bag funding of over $1 mn in Dubai expo

    20 Indian start-ups bag funding of over $1 mn in Dubai expo

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    A total of 20 Indian start-ups – all portfolio companies of Agility Ventures, a global angel investor network – raised over a million dollars cumulatively at the recently-concluded GITEX Global event at Dubai. 

    During the week-long tech expo, which is held annually at Dubai, these start-ups also made over 50 potential business connections and managed to bag more than $100,000 worth of potential business. 

    Some of the start-ups that received significant interest at the expo include BattRe, Kidbea, Brainwired, Fixigo, Glamyo Health and Marj Tech. Further, the raised funds will be utilised by the start-ups to expand operations, enter new markets and launch new products. 

    Agility Ventures was launched in June 2020 by angel investor Dhianu Das and chartered accountant Prashant Narang as an open platform for new investors, who could learn about start-up investing and angel investing. The aim was to democratise angel investing and allowing potential investors to experience a new asset class – start-ups. 

    Agility has got approval from capital markets regulator Securities and Exchange Board of India (Sebi) for a Category 1, AIF – Alternative Investment Fund — for a ₹450 crore fund and since the start of the year is investing through the same in many start-ups. 

    Spread across over 25 chapters in India, Canada, the UAE, Australia and the UK, Agility currently has a network of over 2,500 angel investors from across the globe and over 35 start-ups under its banner.  

    It invests in high-growth, early-stage start-ups across sectors such as education, technology, healthcare, electric vehicles, robotics, agri-tech and manufacturing. Some of the portfolio companies include Glamyo Health, Battre, Power Gummies, FlipHealth, Gobbly, Pumpumpum, Vanity Wagon, SkyeAir, Monrow and Tagz. 

    “The success of our portfolio companies at this global event is testimony of our start-up selection process and nurturing,” said Das, Co-founder, Agility Ventures. 

    More importantly, he further added that while this year 20 portfolio companies of Agility participated in the global expo, the network aims to send at least 50 start-ups in the next edition of the event, which provides tech start-ups the opportunity to network with the ecosystem, potential investors as well as government agencies.
     

    Also read: Tax incentives and breaks can help start-ups innovate: NASSCOM report

    Also read: Indian Angel Network takes a step closer to backing 500 start-ups with new Rs 1000 cr fund

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  • 2021 kind of funding environment isn’t coming back for a very long time: Sequoia’s Rajan Anandan

    2021 kind of funding environment isn’t coming back for a very long time: Sequoia’s Rajan Anandan

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    The extraordinary exuberance of valuations, deal velocity and the pace of transactions of 2021 will not come back for a long time, Rajan Anandan, Managing Director at Sequoia Capital, said. 

    Speaking at NASSCOM Product Conclave 2022, Anandan said the funding environment has gone back to the 2018-19 levels with venture capital focus shifting back to quality of start-ups, which is a healthy dynamic for the ecosystem. 

    “There are still founders in the market who think 2021 will come back. The year 2021 isn’t coming back for a very long time. We are really back to 2018-19 type of funding environment. Right now, the pursuit of quality is high,” he said. 

    According to a report by Nasscom and Zinnov, start-up funding grew two-fold in 2021 to touch $24.1 billion. As per data from Tracxn, Indian start-ups raised $752 million in funding in the month of September 2022, down by 83 per cent as compared to the same period last year. 

    Anandan said valuations have corrected significantly at growth stages and are beginning to correct at seed stage. 

    “We’re really back to reality and what that means for start-ups is that we’re back to quality. You’ve to have a very high-quality business to raise funds. Last year, you could’ve raised Series A capital without product-market fit, this year you won’t be. Series B, C rounds wouldn’t be possible if you don’t have strong unit economics today whereas a lot of companies were raising rounds with broken unit economics last year,” he said. 

    He advised founders to accept a down round if their runway is limited while asking those with sufficient cash balance to leverage the market advantage to grow. 

    “If you’re running out of capital and you’ve less than 6-8 months of capital, you should take capital even if you’ve to do a down round, even if you don’t like the terms. If you’ve 18-24 months of runway and you’ve strong unit economics, you shouldn’t be raising (capital) now, you should be growing. It’s a great time to accelerate, because everybody else is on the defence, you go on the offense,” he added. 

    Anandan’s advice to start-ups to tide over the funding winter is to find great product-market fit and build strong unit economics. “If you are an early-stage company, focus on getting to unquestionable, extraordinary product market fit. If you don’t know what it means, please find a mentor who can help you determine that. Late-stage companies should make sure you build a very powerful economic engine,” he said.

    Also read: Sri Lankan author wins Booker Prize 2022

    Also read: Microsoft lays off near 1,000 employees in teams across countries: Report

    Also read: After announcing mass lay-offs, Byju’s raises $250 million

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  • Whitebox Announces $20 Million in Funding to Build Its Modern Commerce Platform

    Whitebox Announces $20 Million in Funding to Build Its Modern Commerce Platform

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    Delta-v Capital joins existing investors to support the growth of the ecommerce company in supporting direct-to-consumer (DTC) brands.

    Press Release



    updated: Jan 4, 2022

    Whitebox, the eCommerce marketing and fulfillment technology company, today announced it has raised an additional $20 million financing round led by Delta-v Capital. Whitebox will use the additional $20 million in funding to advance its ecommerce tech product and services. Specifically, this new funding will accelerate enhancements of Whitebox’s proprietary Omnifi technology platform while scaling operations by investing in people to meet unprecedented demand. Delta-v is a growth-oriented investment firm with a long track record of identifying category leaders. Additionally, existing investors are increasing their support, among them Noro-Moseley Partners, TDF Ventures, MRE Capital, and Kilkea Charles.

    “In the hyper-competitive ecommerce space, Whitebox is in a category alone,” said Garrett Marsilio, Principal at Delta-v. “The team’s differentiated expertise, augmented by sophisticated marketing and fulfillment technologies, provide unmatched value to brands. Whitebox is experiencing accelerating growth, and we are thrilled to support them.”

    Growth Plans

    Whitebox plans to focus the investment on its technology and teams. Its proprietary Omnifi technology is powering greater insight across ecommerce channels to increase sales and reduce costs for customers. On the logistics front, Whitebox is building out its network capacity to deliver even greater flexibility and customization for clients with increasingly complex needs. The Baltimore-based company will also use the funds to hire more senior talent to steer the business forward. In November, the company named Kenneth Lim as Chief Revenue Officer.

    “Brands today need to do well in so many areas to grow profitably in ecommerce,” said Marcus Startzel, CEO of Whitebox. “Access to data allows them to learn more about their customers than in traditional retail and use those insights to make their business smarter, leaner, and more profitable in real-time. We can help brands succeed on marketplaces as well as the execution of their product fulfillment. Whitebox’s team and technology are uniquely positioned to capitalize on the potential of ecommerce for brands like no other company. This additional investment not only validates the continuous momentum we’ve achieved but will enable us to advance our technology to leverage disparate data sets and deliver winning strategies across the marketing funnel and deep into operations.” 

    About Delta-v Capital

    Delta-v Capital is a leading provider of growth equity and liquidity solutions with approximately $1 billion in assets under management. Delta-v has a history of partnering with exceptional management teams and shareholders building market-leading technology businesses with sustainable differentiation. Delta-v targets investments between $3 and $30+ million across technology sectors, including cloud services, wellness & lifestyle tech, cybersecurity, DevOps, digital infrastructure, info services, and software-as-a-service. Delta-v has offices in Boulder, CO and Dallas, TX. For more information, please visit deltavcapital.com.

    About Whitebox

    Whitebox empowers brands with a modern commerce platform for ecommerce success. This first-of-its-kind platform is powered by omnichannel data, connected to every relevant marketplace and platform, and united with a trusted fulfillment network. Proprietary technology and a curious team of experts guide brands through the entire ecommerce lifecycle, with solutions that overcome the complexities of modern commerce.

    Whitebox’s full-service marketplace growth agency optimizes the selling and advertising of goods across all relevant channels, while its fulfillment centers operate a high-volume, low-defect network so brands can reach customers where they shop. 

    Powered by this access to omnichannel data from both sales and fulfillment transactions, Whitebox’s powerful platform yields access to more data and unique insights to fuel brand growth. Factory floor to front door, Whitebox helps brands seize every opportunity in the value chain. Learn more at whitebox.com

    Press Contact

    Hayley Bradway 

    VP, Marketing 

    443.844.0972

    hbradway@whitebox.com 
     

    Source: Whitebox Inc.

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  • El American Raises $1.776M to Accelerate Growth

    El American Raises $1.776M to Accelerate Growth

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    Press Release


    Dec 15, 2021

    El American Inc., the leading Hispanic conservative news platform that promotes free markets and America’s Founding Principles, announced today the close of its seed funding round of $1.776M.

    This equity financing raise done “by US Hispanics, for US Hispanics”, comes to accelerate growth as El American scales to meet strong demand for conservative news from the U.S. Hispanic market. A recent Wall Street Journal poll shows that 62 million Hispanics, the fastest-growing demographic in the U.S., are evenly divided between the Republican and the Democratic parties.

    “El American’s objective is to win the hearts and minds of Hispanics with a pro-freedom message in both English and Spanish,” said Jorge Granier, El American’s CEO, Publisher and co-founder. “With this funding, we will scale our podcast and video operations, launch our app and expand our social media footprint to reach even more Hispanics in the U.S. and around the world.”

    Founded in late 2020, after the contentious election season, El American has assembled a team of award-winning journalists, writers, and influencers, and has reached over 250 million interactions across its social media accounts during its first year of operation. Through its site elamerican.com and with an active presence on Twitter, Facebook, Instagram, YouTube, GETTR, and TikTok, El American reaches across the key 18-55 demographic within the Hispanic audience.

    “Given our team’s deep experience in media, having launched multiple cable networks and streaming platforms, we are excited to announce our plans to launch the first conservative news network focused exclusively on Hispanics in 2022,” added Carlos Penzini, co-founder and chairman of the board.

    El American is planning to go on to a Series A raise in 2022 to launch its streaming platform, cable channel and expand its content offering, to continue capitalizing on the growing Hispanic opportunity.

    ###

    For more information on El American, visit: 

    https://elamerican.com

    https://elamerican.com/aboutus/

    https://elamerican.com/we-are-el-american/

    ABOUT EL AMERICAN

    El American is the bilingual digital media platform focused on providing information, opinion, analysis and real journalism to the fastest growing audience in the United States: Hispanics. Founded by two Hispanics and proud American citizens, El American targets conservative and libertarian Hispanics across the U.S.

    Contact:

    press@elamerican.com

    Twitter: @ElAmerican_ 

    Instagram: @elamerican_

    TikTok: @elamerican_

    Facebook: @ElAmerican1

    ###

    Source: El American Inc.

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  • New Report Finds Just 31 Black Founders Raised Venture Capital In Q3 2020

    New Report Finds Just 31 Black Founders Raised Venture Capital In Q3 2020

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    Press Release



    updated: Oct 12, 2020

    Diversity recruiting platform Hallo has published the findings from their latest research report — Black Founder Funding Q3 2020

    In the midst of nationwide protests last June, many venture capital firms acknowledged the problem — less than 1% of founders who receive venture funding are black, despite making up over 13% of the U.S. population. Many outlined initiatives and action plans aimed at tackling this problem. 

    Hallo conducted the research in order to create a benchmark around the progress being made towards fulfilling those promises. 

    The report analyzed 1,383 companies who raised a round of capital between July 1 and October 1 with a total funding amount between $500,000 and $20,000,000. 

    Hallo’s research found that out of the 1,383 companies analyzed, 31 had black founders. The companies combined raised $5,882,471,765 with $114,852,638 being invested in black founder-led startups. 

    Commenting on the findings, Hallo’s founder and CEO Vern Howard said: “Real diversity means real change. It’s up to venture capital firms and the startup community to decide if they are willing to step up and take action or simply stand back and allow black founders to be held back and limited by the ability to access venture capital.” 

    Following the release of their first quarterly Black Founder Funding report, Hallo announced they will begin distributing a weekly report that analyzes the startups who raised venture capital to determine how many were led by black founders. 

    Howard said: “Our objective here is to keep a weekly pulse on progress being made so we can ensure that all the awareness and momentum that was built in June doesn’t slowly fade away.” 

    To access the report’s findings, visit here. 

    About Hallo 

    Hallo is a diversity recruiting platform that helps connect college students across the country with leading companies like Apple and Google. Hallo has raised $1.9M in funding from Canaan Partners, Tribe Capital, Kleiner Perkins, and many other leading VCs. 

    Methodology: 

    The numbers represent the global startups who raised a round of capital between July 1 and Oct. 1, 2020. The total funding criteria was $500,000 — $20,000,000. This data was sourced from Crunchbase. Companies with at least one black founder were included. Six startups with black founders raised less than $500,000 or did not have any funding data disclosed were not included in the final numbers.

    Media contact: 

    Holly Hitchcock 
    Holly@FrontLines.io

    Source: Hallo

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  • Tamarac to Receive $4 Million in Penny Surtax Funding

    Tamarac to Receive $4 Million in Penny Surtax Funding

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    Press Release



    updated: Jun 19, 2020

    ​Tamarac residents have paid Broward County’s penny surtax for transportation since it went into effect in January 2019 and will soon start to see the benefits. Tamarac just received approval for approximately $4 million in funding for projects throughout the community.  

    The independent oversight board that evaluates and recommends projects recently evaluated projects for its first cycle of funding and gave the green light to five Tamarac projects. Those recommended projects received final approval from the Broward County Commission on June 18.

    “Alleviating traffic congestion is a high priority in Tamarac. These funds will be used to address immediate needs, identify concerns and plan for the future,” said Tamarac Mayor Michelle J. Gomez. “In light of today’s economic concerns and the effect of the pandemic on the City’s budget, we want to do all we can to maximize the value that our residents receive from their investment into this County initiative.”

    The largest City of Tamarac project up for approval was the approximately $2.8 million Mainlands 1 – 5 Rehabilitation and Maintenance (R&M) project. Because it’s an R&M project, it required Tamarac’s City Commission to pass a resolution of support, which it did in a 5-0 vote.  

    The project encompasses removing existing asphalt and providing new asphalt for deteriorating roadways in the Mainlands 1 -5 communities as well as ADA curbing, concrete removal, the maintenance of traffic and pavement markings, and restoration.

    “The Mainlands communities are some of our oldest and most charming communities, and they need to be kept up,” said Vice Mayor Marlon D. Bolton, who represents Tamarac’s District 1, where the Mainlands communities are located. “I am very pleased to see them among the first to benefit from the surtax.”

    The City also requested $528,902 to install traffic calming devices in various neighborhoods throughout Tamarac, $445,817 for an emergency traffic control device in front of Fire Station 15 on Hiatus Road, $135,000 for bicycle safety and connectivity projects and $120,000 for a multi-modal planning study. This study will analyze existing transportation data system deficiencies within the City’s transportation network to recommend strategies to resolve or mitigate these issues. It will address congestion issues and provide the framework for a comprehensive vision for Tamarac’s transportation system.                     

    ABOUT THE CITY OF TAMARAC

    Tamarac covers a 12-square mile area in western Broward County and is home to more than 65,000 residents and approximately 2,000 businesses. Ideally situated, Tamarac provides easy access to highways, railways, airports and waterways, and a wealth of cultural and sports activities. Tamarac’s median age continues to grow younger and the population more diverse, as people recognize the City as a great place to spend their lives. For more information, visit www.Tamarac.org.

    Source: City Of Tamarac

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  • FanBeat Supplements Initial Raise With Investment Offering at MicroVentures

    FanBeat Supplements Initial Raise With Investment Offering at MicroVentures

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    Live-Action Gaming Platform Used by the Chicago Bulls, Atlanta Braves and Golf Channel Enhances Sports Watching Experience

    Press Release



    updated: Feb 12, 2019

    FanBeat, the live-action gaming platform that engages sports fans during breaks in the game, is now available for investment on the MicroVentures platform. The company, which soft-launched in 2016, partners with teams, leagues and media companies to offer customized predictive-play and trivia games during breaks in the action, giving players a chance to win cash and prizes. To date, FanBeat has hosted nearly 300,000 player games through partnerships with the Chicago Bulls, Atlanta Braves and the Golf Channel.

    With today’s increasing attention on digital and mobile, usage of the second screen is at an all-time high. A recent Google study reported 80 percent of sports viewers use a computer or smartphone while watching live games. Founded by serial entrepreneur Ed Trimble, FanBeat was created to tap into this market. It offers teams, leagues, networks and brands the opportunity to reach spectators – whether they are watching in-venue or remotely – directly through their devices. The company aims to help partners increase fan engagement through an active viewing experience and provides a mobile asset they can use for additional sponsor opportunities and for actionable data on their fans. 

    “FanBeat has created a very compelling live-action gaming platform that drives more fan engagement and incremental revenue opportunities for their sports property partners,” said Brian Corcoran, CEO and founder of Shamrock Sports & Entertainment. “The power of the platform to deliver curated, contextualized content and engage sports fans in a two-way conversation during live sporting events is unmatched in the market.”

    “We have seen the generational shift in recent years from tuning into live games to watching highlights and tracking fantasy stats. With the explosion of mobile gaming, fantasy sports, and apps such as HQ Trivia, we realized the need for a live experience that catered to the fans watching in real-time, while providing revenue opportunities for the brands involved,” added Trimble. “As we focus on growth, we felt it was an opportune time to look at a crowdfunding investment platform to allow our fans to get some skin in the game.”    

    FanBeat is free to download and available for mobile (iOS) and desktop. For additional information and to play, visit www.fanbeat.com.

    ###

    About FanBeat

    FanBeat is a live-action gaming platform that allows sports fans to answer predictive-play and trivia questions during breaks in the action for a chance to win prizes. Available via desktop and mobile (iOS), the company partners with sports teams, leagues, and media companies to provide partners with a mobile asset they can use for additional sponsor opportunities and for actionable data on fans. For additional information and to download the game, visit www.fanbeat.com.

    Media Contact: 

    Colleen Murphy
    Trevelino/Keller 
    cmurphy@trevelinokeller.com

    Source: FanBeat

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  • Wantagh Resident Scott Lannan is Working to Launch the Santa Cause, a New Campaign to Help Those Who Are Sick

    Wantagh Resident Scott Lannan is Working to Launch the Santa Cause, a New Campaign to Help Those Who Are Sick

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    By donating a portion of all the sales of Santa merchandise, Lannan believes it could generate funding to help those who are sick.

    Press Release



    updated: Dec 21, 2018

    Scott Lannan, a Wantagh resident, who has been known to ride his bicycle in town dressed as Santa, has been working to launch a new campaign. What he calls The Santa Cause is an initiative to raise funding through the sale of current Santa merchandise including pictures, lawn decorations and other Santa gear. He believes taking a portion of these sales could fund initiatives to help the sick and those in need.

    “I want us to get back to the real meaning of Santa as a giver, more than the commercialized industry that Santa now represents,” explains Lannan. “The legend of Santa originated with St. Nicholas in what is now Turkey. His story was about giving selflessly. I think if we can use that image of Santa today, we can get back to a place of helping those who are less fortunate, particularly those who are sick.”

    Allowing Santa to be active and in better health rather than obese encourages not just youth, but all those older father and grandfathers who play Santa to do so in a healthy way.

    Scott Lannan, The Santa Cause

    Health is important to Lannan. He believes it’s also important while helping the sick to show Santa in a new way. With the rates of childhood obesity rising, Lannan believes it’s time to show this most beloved childhood icon in a way that promotes activity and good health, which is why he’s Santa on a bike.

    “Allowing Santa to be active and in better health rather than obese encourages not just youth, but all those older father and grandfathers who play Santa to do so in a healthy way,” says Lannan. “Many balk at the idea because of tradition, but there’s no reason why Santa has to carry so much weight. Santa being active and eating healthy could be a great role model to children and adults of all ages.”

    To learn more about the campaign and how to help, contact Scott Lannan at 516-408-0219 or email thesantacause@outlook.com.

    About The Santa Cause

    The Santa Cause is an initiative launched by Scott Lannan a Wantagh, New York resident, who wants to use Santa merchandising as a way to raise funding to help those who are sick and in need.

    Media Contact:

    Scott Lannan

    Phone: 516-408-0219

    Email thesantacause@outlook.com

    Source: Scott Lannan

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  • Senior Management Advisor Gary Stropoli Joins Pulse CPSEA Board of Directors

    Senior Management Advisor Gary Stropoli Joins Pulse CPSEA Board of Directors

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    Press Release



    updated: Sep 17, 2018

    Pulse Center for Patient Safety, Education and Advocacy is very pleased to announce that Mr. Gary Stropoli has joined its Board of Directors.

    Stropoli, who retired as Chief Financial Officer of Munich Health NA, a healthcare finance company, is now a business management adviser. He is a certified mentor with the Small Business Administration, mentoring university students and early career business personnel.

    I recognize the significant impact of patient safety on the entire healthcare system…

    Gary Stropoli, Board Member, Pulse CPSEA

    Gary holds a BBA in Finance and Business Administration from Hofstra University and an MBA with Graduate Honors from Regis University. He is also licensed by the New York State Department of Financial Services as an Agent in Accident/Life & Health.

    “I recognize the significant impact of patient safety on the entire healthcare system, from patients and their families, to providers of healthcare services and the payers in the healthcare system as well,” Stropoli explains. 

    Gary’s passion for excellence in healthcare, his drive to inform and educate people to help them achieve better healthcare outcomes, and his personal experiences with the challenges of patient safety have prompted him to join Pulse in the pursuit of its mission.

    Pulse CPSEA’S President, Ilene Corina, says, “It’s a privilege to welcome Gary to the Pulse Board, where his deep experience in both finance and business operations are sure to make him an invaluable member of the team.”

    Source: Pulse Center for Patient Safety Education & Advocacy

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  • Fifth Annual Pulse CPSEA Spring Symposium to Offer Patient Safety Opportunities to Long Island Nonprofits

    Fifth Annual Pulse CPSEA Spring Symposium to Offer Patient Safety Opportunities to Long Island Nonprofits

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    Event: Pulse Center for Patient Safety Education & Advocacy Annual Spring Symposium
    Date/Time: May 4, 2018 — 11:30 A.M. to 5:00 P.M.
    Where: 1393 Veterans Highway, Hauppauge, N.Y.

    Press Release



    updated: May 3, 2018

    On May 4, 2018, history will be made when almost fifty people representing thirty nonprofit organizations from Nassau and Suffolk Counties will be educated on patient safety and medical errors, which are the third leading cause of death in the country.

    Experts on patient safety will share their expertise on medical errors with the participants and will explain how the groups can help the communities they serve to achieve better treatment outcomes.

    Patient safety and medical errors are a critical problem in this country and we can’t leave it all up to the people who work in healthcare to get it right 100% of the time.

    Ilene Corina, President, PULSE Center for Patient Safety Education & Advocacy

    Robin E. Moulder, RN, BSN, MBA, CPHQ, Manager, Division of Quality & Safety at Memorial Sloan Kettering Cancer Center is the Program Chair. Speakers include:

    · Michael R. Cohen, RPh, MS, ScD (hon), DPS (hon), FASHP President, Institute for Safe Medication Practices

    · Bruce E. Hirsch, M.D. FACP, AAHIVS, Attending Physician, Division of Infectious Diseases, North Shore University Hospital

    · Edward Pollak, M.D., Medical Director and Patient Safety Officer, Division of Healthcare Improvement, The Joint Commission

    · Anthony J. Santella, DrPH, MPH, Adv Cert, MCHES, Associate Professor of Public Health, Hofstra University

    Each speaker brings a wealth of information ready to share in small groups to answer participants’ questions.

    Some of the organizations attending include:

    National Coalition of 100 Black Women Long Island Chapter – which provides education, advocacy, and empowerment to African-American women and girls.

    Curvy Girls – An organization to reduce the emotional impact of scoliosis by empowering young girls through education and mutual support.

    Suffolk County Dept. of Health Services – which works to improve health outcomes and eliminate existing health disparities among racial and ethnic minorities in Suffolk County.

    This is the first Pulse Center for Patient Safety program Anthony Santella has attended and he puts it this way: “Patient safety is an issue of public health significance. In public health, our goal is to keep vulnerable communities free from disease, injury, disability, and death, so bringing health and human service professionals together to discuss critical issues in patient safety practice and research is important if we have hopes of advancing the field.”

    Ilene Corina, President of Pulse Center for Patient Safety Education & Advocacy and organizer of the event, says, “Patient safety and medical errors are a critical problem in this country and we can’t leave it all up to the people who work in healthcare to get it right 100% of the time.”

    This is the fifth Long Island Patient Safety Symposium organized on Long Island by Pulse but this time it’s different. “Only nonprofit leaders and decision makers have been invited to attend,” explains Corina.

    The Pulse Patient Safety Education Fund has been set up at the Long Island Community Foundation to distribute grants to participating, qualifying nonprofit organizations following the program.

    The program is hosted by The Nassau Suffolk Hospital Council.

    Sponsors include:
    Diamond

    Memorial Sloan Kettering Cancer Center
    Betty and Gordon Moore Foundation
    Northwell Health

    Bronze

    Blue Ocean Wealth Solutions, A member of MassMutual Financial Group
    Institute for Safe Medication Practices

    Additional support comes from The Lewis Blackman Foundation Family First Home Companions, and Bruce E. Hirsch, MD.

    Doors open at 11:30 A.M. for interviews, networking, and lunch. The program starts at 12:30 P.M.

    The event is fully booked and no further registrations are being accepted.

    Media contact: Ilene Corina (516) 650-2421 or e-mail icorina@pulsecenterforpatientsafety.org

    Source: Pulse Center for Patient Safety Education & Advocacy

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  • The Science Platform Capeia Introduces a Novel Scoring Algorithm for Monitoring the Impact of Articles

    The Science Platform Capeia Introduces a Novel Scoring Algorithm for Monitoring the Impact of Articles

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    Press Release



    updated: May 25, 2017

    The newly launched science platform Capeia not only seeks to stimulate discussion but is also committed to spreading the information and ideas that are expressed on this website into the depths of the World Wide Web. So much so that it provides an extra crowdfunding scheme to collect funds with which to provide a reward on a monthly basis for the scientist whose contribution attracts the most attention.

    For accurately determining an article’s attention, Capeia has conceived an algorithm that not only covers conventional parameters such as views and shares but also measures whether an article is read entirely or dropped halfway through. Furthermore, significant weight is put onto whether visitors’ comments or inquiries are addressed by the author in due time. Capeia, therefore, does not define impact merely through the response an article draws by the community but explicitly observes the attention it gets by its author following publication.

    Rüdiger Schweigreiter, Editor: “Capeia does not support a ‘Fire and Forget’ publishing policy. Impact is not a one-way street. We do not limit the definition of impact to the attention an article receives from the audience but extend it to the post-publication attention it gets from its author. Taking into account both the audience and the author for metric analysis lives up to Capeia’s mission to strengthening the relationship between scientists and the interested public.”

    Capeia is proud to put this scoring algorithm into use with an article on exoplanets by SETI scientist Franck Marchis. In this essay, Dr. Marchis expounds the state of the art of exoplanet detection and outlines future technological possibilities. A simulation, which is shown here for the first time, illustrates what exoplanets might look like when viewed through the next generation of telescopes that are currently under construction.

    Media Contact: Rüdiger Schweigreiter, PhD; rschwei@capeia.com; +43-650-6441971

    Source: Capeia

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  • New York Yankees Award Grant to New York Nonprofit Organization

    New York Yankees Award Grant to New York Nonprofit Organization

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    New York Nonprofit receives $1,500 grant from the New Yankee Stadium Community Benefits Fund.

    Press Release


    Jun 6, 2016

    Special Citizens Futures Unlimited was awarded a $1,500 grant from the New Yankee Stadium Community Benefits Fund, Inc. The purpose of this fund is to improve the quality of life in the Bronx by addressing civic, socioeconomic and/educational needs and providing social arts, health, cultural, and recreational opportunities.

    Special Citizens received this grant thanks to the help of Tatiana O’Connor, Community Habilitation Supervisor. This grant will go towards recreational activities for all Special Citizens program participants.

    “We are very thrilled about the many recreational possibilities this grant can provide to the individuals we serve. We see it as an opportunity to integrate all the individuals we serve by providing them with a diversity of recreational and social activities.”

    Tatiana O’Connor, Community Habilitation Supervisor

    “We are very thrilled about the many recreational possibilities this grant can provide to the individuals we serve. We see it as an opportunity to integrate all the individuals we serve by providing them with a diversity of recreational and social activities,” said O’Connor.

    In March 2016, Special Citizens received a $50,000 from the New York State Office of Mental Health (OMH). This grant has been used to strengthen Special Citizens technology infrastructure. “I decided to search for grants related to our programs, and I came across this grant. I was happy when requirements of this grant suited the mission of the Community Habilitation Program,” said O’Connor.

    Although O’Connor spearheaded this project, she mentioned those who assisted her in this process. “Yes, Jessica Zufall, Ph.D., Chief Executive Officer and Crystal DeLeon, Community Habilitation Coordinator were very enthusiastic and helpful and they made the application process super smooth.”

    Adults with developmental disabilities often have difficulty finding social and recreational activities to participate within their community.

    “Enabling them to have access to their community and building significant relationships with others can be extremely rewarding. Meaningful activities can expose these deserving men and women to new and exciting experiences, alleviate stress, and promote happier and healthier lifestyles. Lastly this can help them gain confidence and promote independence,” said O’Connor.

    Source: Special Citizens Futures Unlimited, Inc.

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