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Tag: FinTech

  • Fintech funding: Kudos raises $10.2M | Bank Automation News

    Fintech funding: Kudos raises $10.2M | Bank Automation News

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    Global fintech funding dropped to a four-year low in the first quarter of 2024 but the number of deals ticked up, according to data intelligence company CB Insights.  Fintech funding in Q1 fell to $7.3 billion, registering a 54% drop year over year, according to an April 18 report by CB Insights.  While funding dollars […]

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    Whitney McDonald

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  • Fintech targeted by climate skeptics banks $37 million from likes of UBS, Commerzbank

    Fintech targeted by climate skeptics banks $37 million from likes of UBS, Commerzbank

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    From left to right: Johan Pihl, Doconomy’s chief creative officer and co-founder, and Mathias Wikstrom, chief executive officer and co-founder.

    Doconomy

    Swedish climate-focused financial technology startup Doconomy told CNBC on Thursday that it’s raised 34 million euros ($36.9 million) from leading European banks, including UBS and Commerzbank.

    Doconomy, which offers tools to help bank customers measure the carbon footprint of their everyday spending, raised the cash in a Series B financing round co-led by UBS Next and CommerzVentures, the venture arms of UBS and Commerzbank, respectively.

    Credit ratings agency S&P Global came on board as a new investor, while existing shareholders Motive Ventures, PostFinance and Tenity also participated.

    Founded in Sweden in 2018, Doconomy works with the likes of Boston Consulting Group, Mastercard, S&P Global, and the United Nations Framework Convention on Climate Change to calculate the climate cost associated with financial transactions.

    Among the firm’s tools is the AIand Index, a cloud-based service for banks that helps their customers convert every transaction into its corresponding CO2 footprint. The index is used by more than 100 financial institutions in more than 40 countries.

    Doconomy plans to use the fresh cash to drive expansion into North America and roll out new products, CEO and co-founder Mathias Wikstrom told CNBC in an interview.

    “Going forward, we want to enable every bank in every corner of the world to engage their clients in the ESG [environmental, social, and governance] work of the bank,” Wikstrom said. “We see a connection between the E and S, the environmental and the social. We can’t isolate those two different streams.”

    Wikstrom said he was “very happy” to see partnerships emerging with the likes of UBS and Commerzbank, describing it as an “alliance of the winning both money and intellect into getting this issue under control.

    Politicization of climate

    It’s not really hurricane season anymore, it’s fear season.

    Mathias Wikstrom

    CEO, Doconomy

    Last week, Peterson targeted the company in a post on social media platform X, labelling it the “soft positive planet-saving voice of the worst imaginable corporate/fascist/green tyranny.”

    The Canadian psychologist, who gained internet fame critiquing so-called political correctness, is a noted skeptic who described climate change as “the idiot socialist get-out-of-jail-free card.” He once framed rising greenhouse gas emissions as a positive for making the planet “green in the driest areas.”

    Climate scientists say this is misleading, as it doesn’t take into account the negative effects intensified droughts, wildfires and heatwaves caused by global warming have on plants and ecosystems.

    Wikstrom told CNBC that the situation concerning Peterson’s attacks on his firm “illustrates that we need to educate a lot of people.”

    “Fear will lead to frustration and frustration will potentially lead to protests, and protests will lead to violence and violence will lead to damage done,” he told CNBC.

    Wikstrom said that he hopes that the more the likes of Peterson and other climate skeptics keep “banging the drum,” the likelier that their sentiments will eventually sound “hollow.”

    “Looking at what’s happening in Hawaii, in Canada, in France, in Spain, in Greece — we have the floods, we have the fires, we have so many concerns now,” he said. “It’s not really hurricane season anymore, it’s fear season.”

    Climate fintech is a niche area of financial technology that has attracted heightened interest from investors, as world governments push corporates to hit ESG targets and reduce carbon emissions associated with their operations.

    Michael Baldinger, chief sustainability officer of UBS, said the bank’s venture investment into Doconomy “underscores our focus on fostering innovation to provide the data and actionable insights our clients need to make informed choices about their investments and effect the change they want to see.” 

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  • BlackRock-backed fintech Trustly says IPO still at least one year out even as profits jump 51%

    BlackRock-backed fintech Trustly says IPO still at least one year out even as profits jump 51%

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    Trustly CEO Johan Tjarnberg.

    Trustly

    The boss of Swedish financial technology startup Trustly says an initial public offering for the company is still a year or two away from happening, even after a 51% jump in operating profit.

    In an exclusive interview with CNBC, Johan Tjarnberg, CEO of Trustly, said that his firm still needs time to prove the value of its open banking technology to investors before going public.

    “We need another year or two to really demonstrate to the market that open banking is happening happening, it’s here,” Tjarnberg told CNBC.

    “For me, there is so much we want to demonstrate to the market in terms of user adoption, merchant adoption. We still need some time to execute on our existing playbook.”

    Trustly is holding out on an IPO even after reporting a strong set of financials. Results shared exclusively with CNBC show the firm reported revenues of $265 million in its 2023 full year.

    Growth accelerated significantly in the second half of the year, Trustly said, climbing 27% compared with the same period in 2022. That was as transaction volumes spiked 48% over the same period.

    Tjarnberg told CNBC that the company’s performance in 2023 was heavily driven by the growth at its U.S. business. Trustly merged with American rival PayWithMyBank in 2020.

    “We invested a lot into the U.S. market,” Tjarnberg said. “We were roughly 20 people there four years ago; we now have 500 supporting the U.S. market.”

    Tjarnberg said that, in the first quarter of this year, Trustly saw heightened growth in areas like utilities, retail, and travel, with 22% of volumes coming from those core verticals, up 44% over 12 months.

    Chipping away at Visa, Mastercard?

    Gap between closed-source and open-source AI companies smaller than we thought: Hugging Face

    In the U.S., Tjarnberg said, Trustly is seeing heightened demand from merchants “trying to take down costs,” as high card processing fees have made them more price-conscious.

    “There is no secret that our objectives and ambition is to bring a good alternative to other payment methods, including cards,” he told CNBC.

    Open banking is a trend which has gained significant momentum, particularly across Europe.

    That’s thanks to the introduction of regulations which require banks to open their clients’ account data and payment functionalities to third-party firms.

    It has paved the way for new entrants into finance including fintechs, startups and tech companies. Founded in 2008, Sweden’s Trustly competes with the likes of GoCardless, TrueLayer, Volt, Bud, and Yapily.

    Future product plans

    Trustly expects to launch a feature that allows its merchants to set up recurring payments for customers. That will be targeted at things like telecom packages and subscription-based music streaming services.

    Tjarnberg said Trustly is “bullish” on the mobile space, particularly in the U.S. after having seen early success in mobile billing partnerships with the likes of AT&T and T-Mobile.

    Trustly is used by more than 9,000 merchants worldwide including Facebook, Alibaba, PayPal, eBay, AT&T, Unicef, Dell, Lyft, DraftKings, Wise, and eToro.

    Trustly is majority-owned by venture capital firm Nordic Capital, which owns a 51.1% stake in the business. Alfven & Didrikson is its second-biggest backer, with a 11.1% stake, while BlackRock holds an 8.9% stake.

    Aberdeen Standard Investments and Neuberger Berman own 0.7% and 0.9% stakes in Trustly, respectively, while others including the Trustly management and employees own 27.4%.

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  • Relay raises $24 million to help smaller businesses manage their cashflow | TechCrunch

    Relay raises $24 million to help smaller businesses manage their cashflow | TechCrunch

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    Owners of small- and medium-sized businesses check their bank balances daily to make financial decisions. But it’s enterpreneur Yoseph West’s assertion that there’s typically information and functions missing from bank accounts that owners could really use.

    “SMBs make up 44% of U.S. GDP, underpin the economy and have a deep impact on all of us,” West said in an interview with TechCrunch. “And yet most SMBs only have enough cash on hand to last 27 days. They need greater cash flow clarity and control in their banking.”

    West, who studied equity and debt finance in college, co-founded Vuru, a stock market research app, in 2012. After fintech firm Wave Accounting acquired Vuru later that year, West stayed on, eventually graduating to the role of director of product engagement.

    While at Wave, West had the idea for his next company: Relay, a business banking and money management service for SMBs. West teamed up with Paul Klicnik, an ex-IBM engineer who previously developed the core technical infrastructure at coupon app Flipp, to launch Relay in October 2018.

    “Relay is an online business banking and money management platform designed to help small businesses take control of their cash flow,” West explained. “The platform is focused on delivering true cash-flow clarity to SMBs.”

    Relay’s platform lets SMBs organize their income, expenses and reserves across up to 20 checking accounts. (Relay isn’t a bank itself; the company relies on its partner Thread Bank for the banking services it provides, which West says are FDIC-insured.) Through Relay, a company can automatically set aside cash into savings accounts with 1%-3% APY and issue up to 50 physical or virtual Visa debit cards to employees.

    Relay users can send and receive ACH transfers, wires, and check payments like they would with traditional banks. And they can capture and store receipts, allowing people in their employ access through role-based accounts.

    The company makes money through interest on customer deposits, card interchange fees and a $30 per month premium service (Relay Pro) that adds features like same-day payments, and competes with neobanks such as Bluevine and Mercury. But West argues that Relay is one of the few of its kind not focused on tech startup or individual business owner customers.

    “Relay is built for the 33-million-plus SMBs in the U.S. and their in-house or outsourced finance functions,” he said. “We primarily serve ‘heart of America’ small businesses that have 2-plus employees — full-time, part-time or contracted — and make $20,00 to $200,000 in monthly revenue.”

    Image Credits: Relay

    This has proven to be a winning strategy.

    West predicts that Relay will reach $100 million in annualized revenue by the second half of this year. Revenues rose 3x in 2022 — and close to 6x in 2023 — thanks to a robust client base that now stands at ~100,000 businesses.

    That’s all the more impressive considering the state of the fintech industry.

    Last year, venture investment in financial services and fintech fell to $43 billion, its lowest level in six years and down more than 50% year-over-year from the $89.5 billion invested in 2022, according to CrunchBase. The austere funding environment contributed to the collapse of fintechs such as Synapse, the banking-as-a-service startup whose bankruptcy has impacted the finances of millions of customers.

    To help lay the groundwork for expansion into new spaces including spend management, crediting and financial APIs, Relay this week closed a $24 million Series B round led by Bain Capital Ventures with participation from BTV, Garage, Industry Ventures, and Tapestry. The new cash bring the startup’s total raised to $51.6 million.

    “We chose to raise because of our growth rate,” West said. “To truly get predictive cash flow analytics, SMBs need a unified view of the inflows and outflows of cash across their back office. Relay is building towards that vision … In the future, the platform will make smart recommendations to small businesses based on what is happening in their entire back office.”

    Relay, which is based in Toronto, plans to grow its workforce from 140 people to 200 by the end of the year.

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    Kyle Wiggers

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  • Inside the shady world of cyber weapons

    Inside the shady world of cyber weapons

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    For an important reminder of the stakes involved in shoring up the cybersecurity of the nation’s critical infrastructure, from banks to power plant operators, read the nonfiction book “This Is How They Tell Me the World Ends” by Nicole Perlroth. 

    Though the book came out in 2021, it remains an important read for bankers today because it helps explain much about the current landscape of cyber threats. It covers not just how nation-states attack their enemies with cyber warfare, but the proactive mindset that banks need in efforts to mitigate their own risks and risks to the financial system as a whole. All of this remains relevant today. 

    Perlroth is a former New York Times reporter who has moved on to cybersecurity venture capital, advising the Department of Homeland Security’s Cybersecurity and Infrastructure Security Administration (one of the many subjects of her book) and producing a television series adaptation of her book for FX Networks. 

    Perlroth’s reporting has unearthed Russian hacks of nuclear plants, airports, elections and petrochemical plants; North Korea’s cyberattack against Sony Pictures, Bangladesh banks and crypto exchanges; Iranian attacks on oil companies, banks and dams; and thousands of Chinese cyberattacks against American businesses, including against the Times itself. 

    “This Is How They Tell Me the World Ends” is Perlroth’s opus. It synthesizes and expands on her impressive body of work. It opens with the dramatic moment in 2013 when her editors at the Times pulled her onto the cybersecurity beat, stuffing her into publisher Arthur Sulzberger’s storage closet alongside other Times reporters to analyze files leaked by Edward Snowden. It ends in 2021 with her locked up in quarantine because of COVID-19, anxious that the next big hack might come at any second. 

    Between those bookends, Perlroth’s writing reads like a spy thriller. It is, but it is also nonfiction, written by a reporter who, during her eight years as a cybersecurity reporter for the Times, was often first to break news about the cyberwar playing out between the U.S. and its adversaries. The book largely dives into the world of zero-day vulnerabilities. These are bugs in computer systems that are not (yet) known to their owners, developers or anyone else capable of mitigating them. Zero-day exploits underpinned the successful campaign by the U.S. and Israel to set back Iran’s nuclear program by several years, using a computer worm called Stuxnet. 

    Perlroth’s book pierces the veil that zero-day marketplace participants have built. These participants include governments, contractors, notorious hackers and mercenaries. Perlroth’s romp through secrets and stories clarifies the market forces that, among other things, have driven up the prices that governments and companies of all sizes and intentions are willing to pay for zero-day exploits. 

    On one side is Google with its Project Zero, a program that hires security analysts to find zero-day vulnerabilities in popular software, disclose the vulnerabilities to the software manufacturer, then publicly documents the vulnerability after the manufacturer fixes the bug (or after 90 days, if the manufacturer drags its feet). 

    On another side is the National Security Agency. Perlroth describes in the book how, around 2010, the agency discovered a vulnerability in Microsoft Windows. Rather than tell Microsoft or anyone else about it, the NSA exploited that vulnerability for espionage. Only in 2017 did the vulnerability become public, when someone stole or leaked the agency’s actions, allowing North Koreans and Russians to deploy it against a variety of companies and states, particularly in Ukraine. 

    One important upshot of the stories Perlroth tells is that companies — banks and other firms that make up the nation’s critical infrastructure — have frequently been casualties and bystanders of the global cyberwar described in the book. The most glaring example of that is the NSA’s attempt to exploit the Windows bug, which later backfired when it was leaked. Honda, FedEx, Merck and others in attacks dubbed WannaCry and NotPetya were all affected. 

    Alas, for all the value Perlroth offers readers in the storytelling — whether by holding the NSA’s feet to the fire for poor judgment or negligence, shedding light on the important inefficiencies in the zero-day exploit market or lionizing heroes of the zero-day marketplace for selfless acts — the book has its cringeworthy moments.

    For one, the book is chock-full of truisms. “Digital vulnerabilities that affect one affect us all,” and “the world is on the precipice of a cyber catastrophe” are two examples. Most of these are innocuous enough; some border on misleading and hyperbolic. To her credit, Perlroth is aware of these moments. She discusses the acronym FUD, which stands for fear, uncertainty and doubt — something she calls “a scourge in the cybersecurity industry” — and acknowledges that the more technically minded readers “will argue I have overgeneralized and oversimplified,” and she admits some subjects are better left to them. 

    “But,” Perlroth goes on, “I would also argue that many are not technical at all, that we each have a role to play, and that the longer we keep everyday people in the dark, the more we relinquish control of the problem to those with the least incentive to actually solve it.” 

    She writes this in her epilogue, which offers some of her opinions on policy prescriptions meant to address the negative externalities of the zero-day exploit market and the insecurities inherent in the many computer systems that reach into every corner of life. Naturally, opinions differ on the ideas she pushes in this section. 

    But there is also some sound advice targeted at the “everyday people” for whom she wrote the book — the people who know enough and care enough to pick up the book, but who can’t effect change from the top of the corporate food chain. 

    To sum it up: Use strong passwords, and turn on multifactor authentication whenever available. As scary as zero-day exploits are, the vast majority of cyberattacks — 98%, according to Perlroth — start with a phishing attack that contains no zero-day, no malware. Strong passwords and multifactor authentication are excellent antidotes to these common attacks.

    As for the remaining 2%: Those are the most interesting attacks, and if you want to better understand them, pick up “This Is How They Tell Me the World Ends.”

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    Carter Pape

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  • Fintech nightmare: ‘I have nearly $38,000 tied up’ after Synapse bankruptcy

    Fintech nightmare: ‘I have nearly $38,000 tied up’ after Synapse bankruptcy

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    A dispute between a fintech startup and its banking partners has ensnared potentially millions of Americans, leaving them without access to their money for more than a week, according to recent court documents.

    Since last year, Synapse — an Andreessen Horowitz-backed startup that serves as a middle-man between customer-facing fintech brands and FDIC-backed banks — has had disagreements with several of its partners about how much in customer balances it owed.

    The situation deteriorated in April after Synapse declared bankruptcy following the exodus of several key partners. On May 11, Synapse cut off access to a technology system that enabled lenders, including Evolve Bank & Trust, to process transactions and account information, according to court filings.

    That has left users of several fintech services stranded with no access to their funds, according to testimonials filed this week in a California bankruptcy court.

    One customer, Chris Buckler, said in a May 21 filing that his funds at crypto app Juno were locked because of the Synapse bankruptcy.

    “I am increasingly desperate and don’t know where to turn,” Bucker wrote. “I have nearly $38,000 tied up as a result of the halting of transaction processing. This money took years to save up.”

    Until recently, Synapse, which calls itself the biggest “banking as a service” provider, helped a wide swath of the U.S. fintech universe provide services like checking accounts and debit cards. Former partners included Mercury, Dave and Juno, well-known fintech firms that catered to segments including startups, gig workers and crypto users.

    Synapse had contracts with 20 banks and 100 fintechs, resulting in about 10 million end users, according to an April filing from founder and CEO Sankaet Pathak.

    Pathak didn’t immediately return an email seeking comment. A spokesman for Evolve declined to comment, instead pointing to a statement on the bank’s website that read, in part:

    “Synapse’s abrupt shutdown of essential systems without notice and failure to provide necessary records needlessly jeopardized end users by hindering our ability to verify transactions, confirm end user balances, and comply with applicable law,” the bank said.

    It is unclear why Synapse switched the system off, and an explanation couldn’t be found in filings.

    The freeze-up of customer funds exposes the vulnerabilities in the banking as a service, or BAAS, partnership model and a possible blind spot for regulatory oversight.

    The BAAS model, used most notably by the pre-IPO fintech firm Chime, allows Silicon Valley-style startups to tap the abilities of small FDIC-backed banks. Together, the ecosystem helped these companies compete against the giants of American banking.

    Customers mistakenly believed that because funds are ultimately held at real banks, they were as safe and available as any other FDIC-insured accounts, said Jason Mikula, a consultant and newsletter writer who has tracked this case closely.

    “This is 10 million-plus people who can’t pay their mortgages, can’t buy their groceries … This is another order of disaster,” Mikula said.

    Regulators have yet to take a role in the dispute, partly because the underlying banks involved haven’t failed, the point at which the FDIC would usually intervene to make customers whole, Mikula added.

    The FDIC and Federal Reserve didn’t immediately return calls seeking comment.

    In pleading with the judge in this case, Martin Barash, to help the impacted customers, Buckler noted that while he had other financial accounts besides the one that is frozen, others are not as lucky.

    “So far the federal government is not willing to help us,” Buckler wrote. “As you heard, there are millions affected who are in far worse straits.”

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  • 4. Brex

    4. Brex

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    Founders: Henrique Dubugras, Pedro Franceschi (co-CEOs)
    Launched: 2017
    Headquarters: Salt Lake City, Utah
    Funding:
    $1.4 billion
    Valuation: $12.3 billion (PitchBook)
    Key technologies:
    Artificial intelligence, cloud computing, generative AI, machine learning, software-defined security
    Industry:
    Fintech
    Previous appearances on Disruptor 50 List: 3 (No. 2 in 2023)

    Silicon Valley Bank’s collapse in March 2023 was a windfall for Salt Lake City-based fintech firm Brex. The startup, which first came to prominence by offering a business credit card with high limits and a spend management platform, stepped in to extend credit lines to companies impacted by the SVB collapse. Within 36 hours, Brex signed up nearly 4,000 companies, taking in close to $2 billion in deposits.

    Those gains built on the success Brex had already found in the market, which led it to early on raise $1.4 billion in venture capital from the likes of Y Combinator, Ribbit Capital and DST Global.

    Since SVB, Brex has continued to invest in differentiated services, including AI-powered tools to help streamline expense reporting, booking and management capabilities, accounts payable and procurement management. 

    More coverage of the 2024 CNBC Disruptor 50

    Brex is also winning more business from larger enterprise customers. In fact, co-founder Henrique Dubugras shocked the startup and fintech community in 2022 when he said the company would stop serving smaller companies as it had become “less suited to meet the needs of smaller customers.” It has since backtracked on that position, and has doubled down on its roots serving tech startups. In the last year, Brex opened a new San Francisco office (after closing its office early in the pandemic) to cement ties with the tech community.

    The spend management space has become more crowded, with fellow Disruptors Ramp and Navan, as well as Expensify, Mesh Payments, Airbase and Center competing for market share. Stiff competition is costly for companies which end up paying high customer acquisition fees, spend more in marketing and end up with high churn rates.

    Brex’s growth also has been tempered by the realities in the tech space. Tech companies laid off more than 191,000 workers in 2023 — a trend that has continued into 2024. The impact of those reductions is rippling through companies that cater to startups. In January, Brex cut 20% of its workforce, or 282 people.

    In a blog post about the job cuts, CEO Pedro Francheschi wrote, “looking inward, I realized we grew our org too quickly, making it harder to move at the speed we once did.”

    Francheschi also unveiled a “flatter” company structure, removing layers of management.

    According to The Information, Brex spent an average of $17 million a month in the fourth quarter, even as revenue growth slowed. CFO Ben Gammell told PitchBook that more new wins are coming from larger customers, churn has been “trending down,” and he doesn’t foresee more cost cuts.

    Sign up for our weekly, original newsletter that goes beyond the annual Disruptor 50 list, offering a closer look at list-making companies and their innovative founders.

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  • 16. Monzo

    16. Monzo

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    Founders: Tom Blomfield, Jonas Templestein, Jason Bates, Gary Dolman, Paul Rippon
    CEO: TS Anil
    Launched: 2015
    Headquarters: London
    Funding:
    $1.8 billion
    Valuation: $5.2 billion
    Key technologies:
    Cloud computing, machine learning
    Industry:
    Fintech
    Previous appearances on Disruptor 50 List: 0

    The staid world of banking has been ripe for reinvention, and today there are plenty of neobanks and fintech firms expanding into payments, lending and other financial services. 

    UK-based Monzo is among these upstarts. Founded in 2015, it has more than nine million customers, making it the largest digital bank in the U.K. and the seventh largest U.K. bank by customers. Monzo added two million new customers in 2023.

    As a digital-only bank, Monzo operates entirely within a mobile app. It also has budgeting and money management tools that make it easy for users to create budgets, track spending trends and create savings that can be put into investments. In September, the company partnered with BlackRock, the asset management giant, to offer three funds to Monzo customers. The minimum investment starts at £1. Tens of thousands of customers signed up within hours of the announcement and more than 280,000 customers were added to the waitlist.  

    More coverage of the 2024 CNBC Disruptor 50

    That made Monzo a first mover among U.K. neobanks to offer investment services. Its competitors, Starling Bank and Zopa, don’t yet have investing features, though fintech platforms such as Revolut and Freetrade let users trade stocks. The company also introduced Call Status — a tool within the app that tackles impersonation scams — and a home ownership tool that gives people visibility into their mortgage on the app. 

    In March, Monzo raised $430 million in a new round of funding led by CapitalG, the venture arm of Alphabet. Monzo said it would put the money towards accelerating its U.S. expansion plans. This month, it raised another $190 million.

    The company tried to launch in the U.S. in 2019 through a partnership with Sutton Bank and applied for a full U.S. banking license. That attempt came to a halt in 2021 when Monzo withdrew its application amid regulatory pressure. This time, the company is taking a different tack and plans to re-enter with a partnership that would allow it to bypass getting a full bank license. It appointed Conor Walsh, a former executive at Block’s Cash App division, as the CEO at Monzo U.S. in October. 

    “We feel like we have earned the right to dream bigger and invest in the U.S. as well,” Monzo CEO TS Anil told The Financial Times. “American banking is ripe for reinvention and the American customer needs a Monzo-like product, a financial control center that helps them manage their money.” 

    Sign up for our weekly, original newsletter that goes beyond the annual Disruptor 50 list, offering a closer look at list-making companies and their innovative founders.

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  • 34. Lead Bank

    34. Lead Bank

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    Founders: Jacqueline Reses (CEO), Erica Khalili, Homam Maalouf, Ronak Vyas
    Launched: 2021
    Headquarters: Kansas City, Missouri
    Funding:
    $100 million
    Valuation: $750 million
    Key technologies:
    N/A
    Industry:
    Fintech
    Previous appearances on Disruptor 50 List: 0

    Traditional banks and fintech firms aren’t the only ones offering financial services these days. A coffee shop can offer one-click payments; an online furniture shop might have a buy now, pay later option at checkout; an electronics vendor can offer insurance on the product they’re selling. All this is made possible through embedded finance, which allows businesses to integrate payments, lending or insurance with whatever product or service they usually sell.  

    Embedded finance blurs the lines between banks and non-banks. It’s in this space that Lead Bank is operating. Lead is a state-chartered bank that offers business and personal banking services as well as a banking-as-a-service platform. A BaaS platform has all the behind-the-scenes infrastructure, like APIs, that enable non-banks to provide banking services.

    Its started in 2021 when Jackie Reses, now CEO, led a group of investors in the acquisition of the company. Reses, who previously headed Square Capital and was chief development officer at Yahoo, had a vision for Lead to help non-bank businesses, such as tech startups and small businesses, offer financial services in various situations and apps. 

    More coverage of the 2024 CNBC Disruptor 50

    Under Reses, Lead has become one of the largest female-owned banks in the US, with approximately $1.1 billion in assets. The company works with fintechs such as Affirm (where she serves on the board), fellow Disruptor Ramp, Self, Flex, CreditKey and Point. For now, most of Lead’s fintech business involves helping companies offer loans, issue credit or debit cards or provide bank accounts. Eventually, the company would like to expand more in helping companies provide payment options. 

    Reses, who was named to CNBC’s Changemakers list earlier this year, recently told CNBC, “Most people don’t realize that fintechs operate on the rails of the banking system. That keeps us all safe and sound because the regulations around banking have been established for 100 years now.”

    But she added that many banks that started to get into business with fintechs in recent years were “really out over their skis. … They cropped up, they built a partnership … you have these mass consumer companies in fintech that have aggregated tens of millions of customers with bank infrastructure underneath that is not fit for the scale and velocity of the transactions happening.”

    The company has some high-profile investors from the old guard of finance, including Larry Fink, BlackRock CEO, and Larry Summers, former Treasury Secretary.

    Sign up for our weekly, original newsletter that goes beyond the annual Disruptor 50 list, offering a closer look at list-making companies and their innovative founders.

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  • Inside Mercury’s competitive push into software and Ramp’s potential M&A targets | TechCrunch

    Inside Mercury’s competitive push into software and Ramp’s potential M&A targets | TechCrunch

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    Welcome to TechCrunch Fintech! This week, we’re looking at Mercury’s latest expansions, wallet-as-a-service startup Ansa’s raise and more!

    To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Tuesday at 8 a.m. PT, subscribe here. (New day and time, same awesome newsletter!)

    The big story

    Digital banking startup Mercury is layering software onto its bank accounts, giving its business customers the ability to pay bills, invoice customers and reimburse employees, the company has told TechCrunch exclusively. The additional features put the company in even more direct competition with the likes of Brex and Ramp, two rival fintechs that have for years been fighting for market share in an increasingly crowded space. Mercury says that it has over 200,000 customers sending $4 billion in outgoing payments every month via its platform and that this move is a natural one for the seven-year-old company.

    Analysis of the week

    CB Insights took it upon itself to identify 85 potential acquisition targets for Ramp “given its heightened interest in M&A.” Here are a few examples: Greycroft-backed Streamlined, which does accounts receivable (AR) automation and whose $4 million raise TechCrunch covered here; Oddr, which is focused on invoice-to-cash management for the legal sector; Pactum, which does AI vendor negotiation; and OpStart, a startup valued at $10 million in 2022 that offers “financial operations for startups.” So far Ramp has acquired Cohere, Buyer and Venue.

    Dollars and cents

    We first covered Ansa in 2023 when they came out of stealth announcing a $5.4 million raise. Last week, the buzzy fintech shared with TC exclusively that it had raised another $14 million to grow its “wallet-as-a-service” business. We were impressed with the fact that 95.6% of the investors in its Series A round were female and by the company’s traction. Read more here.

    Flipping houses is not for the faint of heart, no matter how fun or easy HGTV might make it seem. One startup wants to make the process less complicated by offering a different way to borrow money to fund such a purchase. Backflip offers a service to real estate investors for securing short-term loans. Beyond helping users secure financing, Backflip’s tech also helps investors source, track, comp and evaluate potential investments. Think of it as a cross between Zillow and Shopify. And it just raised $15 million.

    What else we’re writing

    Hans Tung, a managing partner at Notable Capital, formerly GGV Capital, has a lot of thoughts on the state of venture capital today. We recently brought him on TechCrunch’s Equity podcast to discuss valuations, why founders need to play the long game and the reason some VC firms are struggling more than others. We also delved deep into the reasons he’s still bullish on fintech, and which sectors in the fintech space have him especially excited. Check out interview excerpts and the actual podcast here.

    High-interest headlines

    The inside story of Chime, America’s biggest digital bank

    Karma Wallet acquires sustainability marketplace DoneGood ahead of card and membership programme launch

    Marqeta expands Uber Eats partnership

    Nayax acquires VMtecnologia, expands in Latin America

    Federal prosecutors are examining financial transactions at Block, owner of Cash App and Square

    RIA custodian Altruist valued at over $1.5 bln in latest funding round

    Want to reach out with a tip? Email me at maryann@techcrunch.com or send me a message on Signal at 408.204.3036. You can also send a note to the whole TechCrunch crew at tips@techcrunch.com. For more secure communications, click here to contact us, which includes SecureDrop (instructions here) and links to encrypted messaging apps.

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  • RBI asks fintechs not to pursue blistering growth

    RBI asks fintechs not to pursue blistering growth

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    After asking banks and non-banking finance companies to take a calibrated approach to growth, the Reserve Bank of India has signalled fintechs to tamp down.

    In a meeting recently held with fintech heads, the regulator is said to have told many companies, especially those involved in loan products and/or operating as loan service providers, to cut down growth.

    RBI’s concern, according to sources, is that despite curbs in risk weights in unsecured loans, there is little or no moderation in growth. “This isn’t good from a systemic perspective,” said a highly placed source aware of the matter. While a few fintech leaders have communicated to the regulator that high growth is coming off a low base, the reasoning hasn’t found favour.

    “Target growth at around 15–20 per cent is the message given to all of us,” said a CEO of a lending fintech who didn’t want to be named. Currently, fintech lenders are among the fast-growing entities and almost every fintech across the board may have closed FY24 with 35-50 per cent growth. “This warning has put us in a spot,” said the CEO.

    It’s in the DNA

    Fintech heads and investors are in a huddle, trying to work out alternatives. The sector is once again back with fundraising plans with clarity emerging on operational aspects such as loss-default guarantees. However, the DNA of fintech lenders is fast growth, and valuation multiples are often linked to how quickly the loan book can expand.

    “On one hand, we don’t want to take the risk of not complying with RBI’s warnings because we have seen how non-compliance can backfire. But, on the other hand, how do we satisfy our investors. If growth slows to 15-20 per cent, generating 30 per cent plus returns is almost impossible,” said another fintech CEO. Also, with most players looking at turning profitable or breaking even ahead of their slated IPO plans, slowing down growth may set the clock backwards. “Volumes and scale are important to turn profitable and that cannot happen if growth slows,” said another CEO.

    What next

    While venture debt is no substitute for equity, many fintechs are looking at adding debt to their balance sheet to improve return profile and thereby bump up valuations a bit. Since many operate in the unsecured lending segment (whether for personal loan or small business requirements) where pass-through of cost of funds isn’t an issue, fintechs are also looking at alternative business models.

    “Lately, there has been an increased interest in gold loans and loan against property. Such type of loans will ensure that there is productive use of gearing,” said a senior executive of a fintech company, adding that since many companies are still in early stages of exploring these options, it will automatically reset growth rates. “But this may also increase our cost structures, and everything will depend on how good we handle that,” she added.

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  • Walmart-backed fintech One introduces buy now, pay later as it prepares bigger push into lending

    Walmart-backed fintech One introduces buy now, pay later as it prepares bigger push into lending

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    Customers shop in a Walmart Supercenter on February 20, 2024 in Hallandale Beach, Florida.

    Joe Raedle | Getty Images News | Getty Images

    Walmart’s majority-owned fintech startup One has begun offering buy now, pay later loans for big-ticket items at some of the retailer’s more than 4,600 U.S. stores, CNBC has learned.

    The move puts One in direct competition with Affirm, the BNPL leader and exclusive provider of installment loans for Walmart customers since 2019. It’s a relationship that the Bentonville, Arkansas, retailer expanded recently, introducing Affirm as a payment option at Walmart self-checkout kiosks.

    It also likely signals that a battle is brewing in the store aisles and ecommerce portals of America’s largest retailer. At stake is the role of a wide spectrum of players, from fintech firms to card companies and established banks.

    One’s push into lending is the clearest sign yet of its ambition to become a financial superapp, a mobile one-stop shop for saving, spending and borrowing money.

    Since it burst onto the scene in 2021, luring Goldman Sachs veteran Omer Ismail as CEO, the fintech startup has intrigued and threatened a financial landscape dominated by banks — and poached talent from more established lenders and payments firms.

    But the company, based out of a cramped Manhattan WeWork space, has operated mostly in stealth mode while developing its early products, including a debit account released in 2022.

    Now, One is going head-to-head with some of Walmart’s existing partners like Affirm who helped the retail giant generate $648 billion in revenue last year.

    Walmart’s Fintech startup One is now offering BNPL loans in Secaucus, New Jersey.

    Hugh Son | CNBC

    On a recent visit by CNBC to a New Jersey Walmart location, ads for both One and Affirm vied for attention among the Apple products and Android smartphones in the store’s electronics section.

    Offerings from both One and Affirm were available at checkout, and loans from either provider were available for purchases starting at around $100 and costing as much as several thousand dollars at an annual interest rate of between 10% to 36%, according to their respective websites.

    Electronics, jewelry, power tools and automotive accessories are eligible for the loans, while groceries, alcohol and weapons are not.

    Buy now, pay later has gained popularity with consumers for everyday items as well as larger purchases. From January through March of this year, BNPL drove $19.2 billion in online spending, according to Adobe Analytics. That’s a 12% year-over-year increase.

    Walmart and One declined to comment for this article.

    Who stays, who goes?

    One’s expanding role at Walmart raises the possibility that the company could force Affirm, Capital One and other third parties out of some of the most coveted partnerships in American retail, according to industry experts.

    “I have to imagine the goal is to have all this stuff, whether it’s a credit card, buy now, pay later loans or remittances, to have it all unified in an app under a single brand, delivered online and through Walmart’s physical footprint,” said Jason Mikula, a consultant formerly employed at Goldman’s consumer division.

    Affirm declined to comment about its Walmart partnership. Shares of Affirm climbed 2% Tuesday, rebounding after falling more than 8% in premarket activity.

    For Walmart, One is part of its broader effort to develop new revenue sources beyond its retail stores in areas including finance and health care, following rival Amazon’s playbook with cloud computing and streaming, among other segments. Walmart’s newer businesses have higher margins than retail and are a part of its plan to grow profits faster than sales.

    In February, Walmart said it was buying TV maker Vizio for $2.3 billion to boost its advertising business, another growth area for the retailer.

    ‘Bank of Walmart’

    When it comes to finance, One is just Walmart’s latest attempt to break into the banking business. Starting in the 1990s, Walmart made repeated efforts to enter the industry through direct ownership of a banking arm, each time getting blocked by lawmakers and industry groups concerned that a “Bank of Walmart” would crush small lenders and squeeze big ones.

    To sidestep those concerns, Walmart adopted a more arms-length approach this time around. For One, the retailer created a joint venture with investment firm firm Ribbit Capital — known for backing fintech firms including Robinhood, Credit Karma and Affirm — and staffed the business with executives from across finance.

    Walmart has not disclosed the size of its investment in One.

    The startup has said that it makes decisions independent of Walmart, though its board includes Walmart U.S. CEO, John Furner, and its finance chief, John David Rainey.

    One doesn’t have a banking license, but partners with Coastal Community Bank for the debit card and installment loans.

    After its failed early attempts in banking, Walmart pursued a partnership strategy, teaming up with a constellation of providers, including Capital One, Synchrony, MoneyGram, Green Dot, and more recently, Affirm. Leaning on partners, the retailer opened thousands of physical MoneyCenter locations within its stores to offer check cashing, sending and receiving payments, and tax services.

    From paper to pixels

    But Walmart and One executives have made no secret of their ambition to become a major player in financial services by leapfrogging existing players with a clean-slate effort.

    One’s no-fee approach is especially relevant to low- and middle-income Americans who are “underserved financially,” Rainey, a former PayPal executive, noted during a December conference.

    “We see a lot of that customer demographic, so I think it gives us the ability to participate in this space in maybe a way that others don’t,” Rainey said. “We can digitize a lot of the services that we do physically today. One is the platform for that.”

    One could generate roughly $1.6 billion in annual revenue from debit cards and lending in the near term, and more than $4 billion if it expands into investing and other areas, according to Morgan Stanley.

    Walmart can use its scale to grow One in other ways. It is the largest private employer in the U.S. with about 1.6 million employees, and it already offers its workers early access to wages if they sign up for a corporate version of One.

    Walmart’s next card

    There are signs that One is making a deeper push into lending beyond installment loans.

    Walmart recently prevailed in a legal dispute with Capital One, allowing the retailer to end its credit-card partnership years ahead of schedule. Walmart sued Capital One last year, alleging that its exclusive partnership with the card issuer was void after it failed to live up to contractual obligations around customer service, assertions that Capital One denied.

    The lawsuit led to speculation that Walmart intends to have One take over management of the retailer’s co-branded and store cards. In fact, in legal filings Capital One itself alleged that Walmart’s rationale was less about servicing complaints and more about moving transactions to a company it owns.

    “Upon information and belief, Walmart intends to offer its branded credit cards through One in the future,” Capital One said last year in response to Walmart’s suit. “With One, Walmart is positioning itself to compete directly with Capital One to provide credit and payment products to Walmart customers.”

    A Capital One Walmart credit card sign is seen at a store in Mountain View, California, United States on Tuesday, November 19, 2019.

    Yichuan Cao | Nurphoto | Getty Images

    Capital One said last month that it could appeal the decision. The company declined to comment further.

    Meanwhile, Walmart said last year when its lawsuit became public that it would soon announce a new credit card option with “meaningful benefits and rewards.”

    One has obtained lending licenses that allow it to operate in nearly every U.S. state, according to filings and its website. The company’s app tells users that credit building and credit score monitoring services are coming soon.

    Catching Cash App, Chime

    And while One’s expansion threatens to supersede Walmart’s existing financial partners, Walmart’s efforts could also be seen as defensive.

    Fintech players including Block’s Cash App, PayPal and Chime dominate account growth among people who switch bank accounts and have made inroads with Walmart’s core demographic. The three services made up 60% of digital player signups last year, according to data and consultancy firm Curinos.

    But One has the advantage of being majority owned by a company whose customers make more than 200 million visits a week.

    It can offer them enticements including 3% cashback on Walmart purchases and a savings account that pays 5% interest annually, far higher than most banks, according to customer emails from One.

    Those terms keep customers spending and saving within the Walmart ecosystem and helps the retailer better understand them, Morgan Stanley analysts said in a 2022 research note.

    “One has access to Walmart’s sizable and sticky customer base, the largest in retail,” the analysts wrote. “This captive and underserved customer base gives One a leg up vs. other fintechs.”

    Don’t miss these exclusives from CNBC PRO

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  • Lendistry Expands Partnership with U.S. Department of Energy to Empower Small Businesses in the Energy Sector

    Lendistry Expands Partnership with U.S. Department of Energy to Empower Small Businesses in the Energy Sector

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    Lendistry, a leading small business lender, is pleased to announce its partnership with the U.S. Department of Energy’s (DOE) Office of Energy Justice and Equity (EJE). This collaboration aims to ensure the fair, equitable distribution of federal funding and close the gap that often hinders small businesses from competing for contracts and reaching their full potential in the energy sector.

    Through this strategic alliance, Lendistry will provide critical resources and access to capital for small businesses, empowering them to thrive in the clean energy transition. By working closely with EJE, Lendistry aims to provide equitable access to financing for local and underrepresented businesses, ensuring that deserving leaders in underserved communities have equal opportunities for economic development.

    “DOE prioritizes equity and energy justice in instituting our clean energy transition, and one key to that is supercharging local and underrepresented businesses,” explains Director Shalanda Baker of DOE’s Office of Energy Justice and Equity. “Today’s agreement will provide opportunities that otherwise wouldn’t be available to deserving leaders in communities that, for too long, have been left behind when it comes to economic development.”

    Lendistry CEO, Everett K. Sands, adds, “In order to scale and mobilize on government contracts, small businesses need mobilization capital. This is especially true for business owners in underserved and undercapitalized communities. Lendistry is excited to complement the DOE’s funding resources with mission-driven and technology-enabled lending products built to serve the full spectrum of small business owners.”

    Lendistry remains committed to supporting businesses at every stage of their journey, providing them with necessary resources and expertise to thrive in the evolving energy landscape. By becoming a trusted resource for all DOE offices and the small businesses they support, Lendistry aims to contribute to the wider mission of boosting U.S. businesses’ competitiveness internationally.

    For more information about Lendistry and its partnership with the DOE, please visit www.lendistry.com.

    About Lendistry 

    B.S.D. Capital, Inc. dba Lendistry (lendistry.com) is a minority-led fintech that provides innovative lending products and access to grant programs for small businesses nationwide. Headquartered in a Los Angeles Opportunity Zone, Lendistry uses technology and community partnerships to overcome systemic gaps that inhibit access to capital, and to empower its customers with responsible financing options. Based on its reputation for deploying funds efficiently and equitably, Lendistry’s leadership is often called upon to share their expertise with both government and private organizations. Lendistry has both Community Development Financial Institution (CDFI) and Community Development Entity (CDE) certifications and is a member of the Federal Home Loan Bank of San Francisco. Lendistry SBLC, LLC is an SBA Preferred Lender and the nation’s only African American-led SBA designated Small Business Lending Company. In collaboration with The Center by Lendistry, a nonprofit business education organization, Lendistry dedicates itself to providing economic opportunities and progressive growth for underserved urban and rural small business borrowers and their communities.

    Source: Lendistry

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  • Fintech partner banks facing ‘volatile mix’ of supervisory scrutiny

    Fintech partner banks facing ‘volatile mix’ of supervisory scrutiny

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    The Federal Reserve Board of Governors has created a new supervisory team specifically to oversee novel activities.

    Stefani Reynolds/Bloomberg

    Federal regulators have taken a sharper look at bank partnerships with financial technology firms in recent months, a shift that has resulted in a surge in publicly disclosed enforcement activity.

    Through the first quarter of the year, actions against fintech partner banks have accounted for 35% of publicized enforcement measures from the Federal Reserve, the Federal Deposit Insurance Corp. and the Office of the Comptroller, according to the consultancy Klaros Group. This is an uptick from 26% during the previous quarter, and 10% from the first quarter of 2023. 

    The jump in enforcement actions against firms engaging in so-called banking-as-a-service, or BaaS, business models corresponds with the adoption of a new joint guidance from the Fed, FDIC and OCC for evaluating third-party risks, which was codified last June. The following quarter, the share of fintech partner bank enforcement actions doubled from 9% to 18%, according to Klaros. The uptick in BaaS-related enforcement comes amid a doubling of total enforcement actions against banks over the same period. 

    “It’s undeniable that there’s more enforcement activity happening related to BaaS,” said David Sewell, a partner with the law firm Freshfields Bruckhaus Deringer. “You are seeing the fruits of the enhanced supervisory posture towards that space.”

    The question moving forward is whether this recent string of activity is a momentary adjustment as agencies ensure their expectations are taken into account, or a permanent shift in regulators’ attitude toward BaaS models. 

    Along with crafting new expectations for fintech partnerships, Washington regulators are also putting together specialized supervision teams to explore these activities more comprehensively. Last year, the OCC launched an Office of Financial Technology to “adapt to a rapidly changing banking landscape,” and the Fed established a similar group called the Novel Activities Supervision Program, which tracks fintech partnerships, engagement with crypto assets and other emerging strategies in banking.

    These fintech-specific developments come at a time when the agencies are changing their approach to supervision across the board with an eye toward escalating issues identified in banks more quickly and more forcefully. The effort is being undertaken in response to last year’s failure of Silicon Valley Bank, which had numerous unaddressed citations — known as matters requiring attention — at the time of its collapse. 

    The FDIC has already amended its procedures and now directs its supervisors to elevate issues if they are unresolved for more than one examination cycle. A Government Accountability Office report issued last month called for the Fed to adopt a similar approach.

    Gregory Lyons, a partner at the law firm Debevoise & Plimpton, said the confluence of these various developments will result in significant supervisory pressure on fintech partner banks, most of which are small community banks leaning on the arrangements to offset declines in other business opportunities.

    “You have a general concern from regulators about fintechs, you have these new divisions within agencies focused solely on fintech activities and risks, and then more generally you have an exam environment in which things are going to get elevated quickly,” Lyons said. “This is a fairly volatile mix for banks relying heavily on fintech partnerships.”

    Measuring supervisory activity and determining its root causes are both fraught exercises, said Jonah Crane, partner with Klaros. Public actions make up just a fraction of the overall enforcement landscape, which is itself a small portion of the correspondence between banks and their supervisors. Public enforcement actions are also intentionally vague in their description of violations, as a way of safeguarding confidential supervisory information.

    Still, Crane said recent disclosures exemplify the areas of greatest concern for regulators: money laundering and general third-party risk management. He noted that the main threat supervisors seem to be guarding against is banks outsourcing their risk management and compliance obligations to lightly regulated tech companies.

    “For every banking product in the marketplace, there’s a long check list of laws and regulations that need to be followed,” Crane said. “Those need to be clearly spelled out, and they still need to be done to bank standards when banks rely on third parties to handle those roles and responsibilities. That seems to be the crux of the issue.”

    In official policy documents and speeches from officials, the agencies have described their approach to fintech oversight as risk-sensitive and principles-based. They emphasize the importance of banks knowing the types of activities in which their fintech partners engage as well as the mechanisms in place within them to manage risks.

    “The OCC expects banks to appropriately manage their risks and regularly describes its supervisory expectations,” an OCC spokesperson said. “The OCC has been transparent with its regulated institutions and published joint guidance last June to help banking organizations manage risks associated with third-party relationships, including relationships with financial technology companies.”

    The Fed declined to comment and the FDIC did not provide a comment before publication.

    Some policy specialists say the expectation that buck stops with the bank when it comes to risk management and compliance should not come as a surprise to anyone in BaaS space, pointing to both last year’s guidance and long-running practices by supervisors. The Fed, FDIC and OCC outlined many of their areas of concern in 2021 through jointly proposed guidelines for managing third-party risks. 

    James Kim, a partner with the law firm Troutman Pepper, likens the recent surge in activity to supervisors clearing out low hanging fruit. He notes that the rapid expansion of BaaS arrangements in recent years — aided by intermediary groups that pair fintechs with banks, typically of the smaller community variety — has brought with it many groups that were not well suited for dealing with its regulatory requirements. 

    “Several years ago, there were real barriers for fintechs to partner with banks because of the cost, time and energy it took to negotiate agreements and pass the onboarding due diligence,” Kim said. “Some of the enforcement activity we’re seeing today is likely the consequence of certain banks, fintechs and intermediaries jumping into the space without fully understanding and addressing the compliance obligations that come with it.”

    Others say the standards set last year are too broad to be applied uniformly across all BaaS business models, which can vary significantly from one arrangement to another. 

    Jess Cheng, a partner with the law firm Wilson Sonsini who represents many fintech groups, said regulators need to provide more detailed expectations for how banks can engage in the space safely. 

    “In light of these enforcement actions, there seems to be a real time lag between what has been going on in terms of ramped up supervisory scrutiny and the issuing of tools to help smaller banks comply with and understand how they can meet those expectations,” Cheng said. “That is badly needed.”

    In a statement to American Banker, Michael Emancipator, senior vice president and senior regulatory counsel for the Independent Community Bankers of America, a trade group that represents small banks, called the recent uptick in enforcement actions has been concerning, “especially in the absence of any new regulation, policy, or guidance that explains this heightened scrutiny.”

    Emancipator acknowledged the guidance that was finalized last year, but noted that the framework was largely unchanged from the 2021 proposal and gave no indication that substantial supervisory activity was warranted.

    “If there has been a shift in agency policy that is now manifesting through enforcement actions, ICBA encourages the banking agencies to issue a notice of proposed rulemaking, which more explicitly explains the policy shift and how banks can appropriately operate under the new policy,” he said. “Absent that additional guidance and an opportunity to comment, we’re seeing a new breed of ‘regulation through enforcement,’ which is obviously suboptimal.”

    Among specialists in the space, there is optimism that the Fed’s Novel Activities Supervision Program will be able to address some of these outstanding questions and provide the guidance banks need to operate in the space safely and effectively. 

    “I expect more clarity going forward both in the enforcement action context but also if they adopt exam manuals and a whole exam process,” Crane said. “I remain glass half-full about how the novel activities programs are going to impact the space. It’s a pretty strong signal that agencies aren’t just trying to kill this activity. They wouldn’t establish whole new supervisory programs and teams if that’s what you’re trying to accomplish.”

    The program will operate alongside existing supervision teams, with the Washington-based specialist group accompanying local examiners to explore specific issues related to emerging business practices. Crane said until more formal exam policies are laid out, the scope of the enhanced supervision conducted by these specialists remains to be seen.

    “In theory, that enhanced supervision should apply only to novel activity,” he said. “There is an open question as to whether, in practice, the whole bank will be held to something of a higher standard.”

    Lyons said the layering on of supervision from a Washington-based entity, such as the Novel Activities Supervision Program, eats into the discretion of local examiners. It also inevitably leads to the identification of favored practices.

    “When these types of groups get involved in supervision, it tends to lead to more comparisons of how one bank approaches issues versus another,” Lyons said. “It’s not formally a horizontal review, but it’s that type of principle, in which the supervisors identify certain practices they like more than others.”

    Lyons added that escalation policies, such as the one implemented by the FDIC, also take away examiner discretion and could create a situation where one type of deficiency — such as third-party risk management — can quickly transform into a different one with more significant consequences. 

    “If issues run over more than one exam cycle, they can go from purely being a third-party risk management issue, to also being a management issue for not monitoring a pressing risk well enough,” he said. “Management is typically considered the most significant of the six components of CAMELS for purposes of determining the composite rating, for example.”

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  • Fintechs push for data access | Bank Automation News

    Fintechs push for data access | Bank Automation News

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    NEW YORK — The free flow of consumer data and information would spark innovation in their industry, fintech leaders say.  “If you had the right to move and transport your data, I think we would see a lot more innovation there,” Matt Janiga, director of regulatory and public affairs at fintech Trustly, said at Empire […]

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    Vaidik Trivedi

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  • Digital Federal Credit Union debuts self-service mortgage portal

    Digital Federal Credit Union debuts self-service mortgage portal

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    With the addition of the self-service portal, DCU was able to boost lending from roughly $1 billion in mortgage loans when talks began in 2019, to $1.6 billion in 2023.

    petzshadow – stock.adobe.com

    When Jason Sorochinsky began transforming the Marlborough, Massachusetts-based Digital Federal Credit Union’s mortgage origination process in 2019, he knew that always offering the lowest rates wasn’t feasible. But with the help of several fintech partnerships, he was able to bring the process to members using an online portal and boost volume by 60%.

    “Our value proposition really came down to one sentence, which is, we want to be known for speed and service using digital tools and technology,” said Sorochinsky, who is head of mortgage lending for the $12.1 billion-asset DCU.

    Learn more about digital mortgages

    Consumer loan demand has been stifled since the Federal Reserve started raising interest rates in early 2022, and has remained down even as rates have been constant since the middle of last year. Credit unions seeking to boost loan portfolios have increasingly turned to outside help for identifying untapped markets and selling participations to other institutions

    DCU officially launched the self-service mortgage portal in 2022 after spending a year piloting the platform to fine tune the processes. The digital lending platform, built by the New Jersey software firm Blue Sage Solutions, capitalizes on the credit union’s “consumer direct” model by allowing potential borrowers to apply for mortgages and home equity loans and refinance existing loans, without the need for a staff member.

    After selecting which of the three products they want to apply for, and inputting property details like zip code, anticipated down payment and estimated purchase price, consumers can see the maximum amount they could bid on a property and choose which rates and terms best fit their needs. This phase also allows members to electronically verify their income, employment and other owned assets to support their eligibility. 

    During the application process, borrowers concerned about market volatility can lock in their rate using OptimalBlue’s rate lock API, for 15 to 90 days. 

    Next, DCU will use Blue Sage’s integration with the mortgage fintech Optimal Blue’s product and pricing engine to order credit reports, validate loan pricing, run the file through Fannie Mae and Freddie Mac and conduct other calculations. A secondary API connection with the information services firm ClosingCorp provides added support by calculating application and appraisal fees as well as generating disclosure agreements for the member to sign.

    Members will receive emails or text messages prompting them to proceed to the next steps in DCU’s mortgage portal and sign the necessary forms after the initial application is submitted. Once the fees are paid, orders are put in for standard items including title insurance, appraisals and flood certificates, then a second round of confirmation documents are sent back to the applicant for signing.

    After signing all the necessary forms, the file is submitted to the underwriting department for further processing — which DCU says can be done in as little as 30 minutes and without the need for a credit union representative. Two-way communication with a DCU mortgage lending officer, processor or closer via a chat function, as well as informational videos, are available to help the member address any issues.

    “It doesn’t matter what the forces are, recession or high rates or low inventory, we’re able to still be successful because we’re focusing on speed and service using digital tools and technology,” Sorochinsky said. With the addition of the self-service portal, DCU was able to boost lending from roughly $1 billion in mortgage loans when talks began in 2019, to $1.6 billion in 2023.

    DCU is among a host of other institutions that have added new technologies in the hopes of furthering membership growth and increasing loan volume.

    The $18.5 billion-asset Alliant Credit Union in Chicago, for example, was able to grow core membership by 22% and boost deposits by more than $500 million in a six-month period with the help of the New York-based account opening fintech MANTL’s deposit origination system. The Providence, Rhode Island-based Beeline Loans launched an artificial intelligence-powered chatbot to assist during the application process. 

    While the forecasted rate cuts from the Fed have yet to be realized, and home values continue to rise, borrowers have remained on the fence towards new purchase or refinancing opportunities. Brief respites from the market have occurred, as mortgage rates decreased slightly towards the end of March.

    Debra Shultz, vice president of mortgage lending at CrossCountry Mortgage, said that activity should pick up over the next two years as the signaled rate decreases will give way to lower mortgage rates — spurring current borrowers to refinance for a more favorable level.

    “Today, borrowers understand that real estate is a great investment [as] it gives them the freedom to create the home of their dreams, take advantage of tax advantages and build wealth over time,” Shultz said. “The opportunity to refinance their loan into a lower rate in the next 1-2 years is a reality.”

    Experts with Cornerstone Advisors and Datos Insights underscored the importance of proper due diligence when vetting both third-party firms and the products they bring to the table, but equally highlighted the value of exploring new technology.

    “This sounds like a no-brainer but despite having system capabilities, many underwriters still manually pull credit and calculate ratios manually,” said Eric Weikart, partner at Cornerstone Advisors. “Sometimes, this is due to system setup issues but many times it’s because they have always done it that way and they aren’t willing to change.”

    Automation is an important characteristic for underwriting programs to be truly effective, but only with “comprehensive risk assessment, regulatory compliance and clear guidelines” also put in place, said Stewart Watterson, strategic advisor for Datos Insights. 

    As consumer expectations for what the banking experience should entail continue their evolutionary arc, institutions will continue adapting the next generations of technology to meet those needs.

    “Compared to 20 or 30 years ago, borrowers have a much higher expectation of speed to approval and closing along with desire to have a tech enabled process supported by knowledgeable, professional loan officers and operations personnel,” said Christy Soukhamneut, chief lending officer for the $4 billion-asset University Federal Credit Union in Austin. “We are actively implementing mortgage technology that is user friendly and intuitive so that our sales teams can focus on the member and referral partner experience.”

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    Frank Gargano

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  • Coinbase partner ClearBank posts first full-year of profit as revenue almost doubles

    Coinbase partner ClearBank posts first full-year of profit as revenue almost doubles

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    Charles McManus, CEO of ClearBank, speaks at the Innovate Finance Global Summit in April 2023.

    Chris Ratcliffe | Bloomberg | Getty Images

    ClearBank, a British financial technology firm powering payments for the likes of Coinbase, scored its first full year of profit after higher interest rates helped drive a 91% jump in revenues.

    The firm swung to an £18.4 million ($23.3 million) pre-tax profit in the year ending Dec. 31, 2023, according to financial statements released Thursday. That’s up from a £7.1 million loss in 2022.

    The bank first reached profitability on a monthly basis in November 2022. This is the first time it has reported profitability on an annual basis.

    ClearBank’s first profit comes on the back of a near doubling of its total income. ClearBank saw overall revenue jump 91% year over year in 2023 to £111.3 million.

    The firm benefited heavily from high interest rates, which have driven a spike in deposits as consumers and businesses look to gain more bang for their buck by storing cash in interest-bearing accounts.

    Tide, one of ClearBank’s major customers in the U.K., has been offering a 4.33% interest rate for its business customers, with advertising across buses and London Underground trains promoting the punchy offer.

    Charles McManus, ClearBank’s CEO, told CNBC that the firm was a clear beneficiary of higher rates — but was quick to stress ClearBank isn’t reliant on interest income and that transaction revenue has been growing healthily as well.

    There was “no single driver” of ClearBank’s positive performance in 2023, McManus said, adding ClearBank benefited from a number of things, such as its clearing business for authorized electronic money firms and growth in the use of bank-to-bank payment services amid higher credit card fees.

    “We’ve built the bank and the business model over a number of years,” McManus told CNBC in an interview. “You’re seeing flavors of it across our business lines.”

    Higher deposits

    However, it’s hard to avoid the fact that higher deposits were a key driver of ClearBank’s performance for the year. The firm says net interest income grew by 142% to £81.9 million, as deposits reached £6.1 billion.

    One key driver of deposit growth for ClearBank last year was the collapse of Silicon Valley Bank, a key bank used by fintech startups and venture capitalists. The U.K. ring-fenced division of Silicon Valley Bank, HSBC UK Bank, was bought by British banking giant HSBC for £1 and renamed HSBC Innovation Banking.

    This drove a rise in deposits for ClearBank, as customers of SVB fled for alternatives.

    “The market [has been] under stress in relation to credit, and banks are going bust, whether it’s Europe, the U.S., or concerns in the U.K. And because of the business model in relation to cash, it being a safe haven,” McManus said.

    “Rather than just be a safe haven that cash is collateral for the pain schemes,” McManus added. “The more payments we do, the more cash that we actually need to hold as collateral for our clients for Faster Payments,” which is the U.K.’s scheme for sending electronic, sterling payments in an instant.

    “Our customers have actually left more cash with us rather than take the the fractional banking risk in relation to Barclays through those stress periods,” McManus noted.

    Founded in 2015, ClearBank is a regulated clearing bank and payments institution in the U.K. It provides banking services to the likes of Coinbase, as well as other fintechs like savings apps Chip and Raisin, and business banking startup Tide.

    All funds stored in ClearBank accounts are held at the Bank of England, meaning clients holding their money with firms powered by ClearBank’s technology can benefit from high yields on their cash.

    ClearBank posted gross fee income of £31.4 million in the full year, with reccurring platform a key driver. Embedded banking end-customers, or customers of ClearBank’s customers, grew 93% year over year to 1.2 million.

    In no rush for an IPO

    McManus said that ClearBank is in no rush for an initial public offering, adding that it already has a substantial amount of cash on its balance sheet. In 2022, ClearBank raised £175 million in a financing round led by private equity firm Apax Digital.

    ClearBank’s chief said it was important that the firm completes an expansion to the U.S. market before deciding on a public listing. He added that a plunge in shares of Cab Payments, a U.K.-listed payments firm, has made it unattractive for a company like his to decide on a listing in the near term.

    ClearBank is currently pursuing a European Union banking license via the Dutch central bank. The firm was hoping to have its license application completed by 2023, but now says it expects to obtain its full EU banking license later this year.

    McManus said that Brexit has played a role in the firm’s struggle to get a banking license in the EU, as ClearBank is “being looked at very closely in relation to all of that.”

    The U.K.’s decision to quit the EU has made it harder for British fintech firms seeking to expand operations in the bloc, as with Britain no longer in the EU single market, financial firms can no longer offer “passporting” rights which allow companies to operate a single U.K. license across all EU member states.

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  • Robinhood’s new Gold Card, BaaS challenges and the tiny startup that caught Stripe’s eye | TechCrunch

    Robinhood’s new Gold Card, BaaS challenges and the tiny startup that caught Stripe’s eye | TechCrunch

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    Welcome to TechCrunch Fintech (formerly The Interchange)! This week, we’re looking at Robinhood’s new Gold Card, challenges in the BaaS space and how a tiny startup caught Stripe’s eye.

    To get a roundup of TechCrunch’s biggest and most important fintech stories delivered to your inbox every Sunday at 7:30 a.m. PT, subscribe here

    The big story

    Robinhood took the wraps off its new Gold Card last week to much fanfare. It has a long list of impressive features, including 3% cash back and the ability to invest that cash back via the company’s brokerage account. A user can also put that cash back into Robinhood’s savings account, which offers 5% APY.  We’re curious to see how this new card will impact the company’s bottom line. But also, we are fascinated by how Robinhood incorporated the technology it acquired when buying startup X1 last summer for $95 million and turned it into a potentially very lucrative new offering.

    Analysis of the week

    The banking-as-a-service (BaaS) space is facing challenges. BaaS startup Synctera recently conducted a restructuring that affects about 15% of employees. The startup is not the only VC-backed BaaS company to have resorted to layoffs to preserve cash over the past year. Treasury Prime, Synapse and Figure have as well. Meanwhile, according to American Banker, the FDIC announced consent orders against Sutton Bank and Piermont Bank, telling them “to keep a closer eye on their fintechs’ compliance with the Bank Secrecy Act and money laundering rules.”

    Dollars and cents

    PayPal Ventures’ latest investment is in Qoala, an Indonesian startup that provides personal insurance products covering a variety of risks, including accidents and phone screen damage. MassMutual Ventures also participated in Qoala’s new $47 million round of funding.

    New Retirement, a Mill Valley–based company building software to help people create financial retirement plans, has raised $20 million in a tranche of funding.

    We last checked in on Zaver, a Swedish B2C buy-now-pay-later (BNPL) provider in Europe, when it raised a $5 million funding round in 2021. The company has now closed a $10 million extension to its Series A funding round, bringing its total Series A to $20 million.

    What else we’re writing

    Read all about how a tiny four-person startup, Supaglue, caught Stripe’s eye. Supaglue, formerly known as Supergrain, is an open source developer platform for user-facing integrations. The team is going to help Stripe on real-time analytics and reporting across its platform and third-party apps for its Revenue and Finance Automation suite.

    Maju Kuruvilla is no longer CEO of one-click checkout company Bolt. He is replaced by Justin Grooms, Bolt’s global head of sales, who is now interim CEO. Kuruvilla, the former Amazon executive, took over as CEO in January 2022 after founder Ryan Breslow stepped down. The Information has more about Bolt’s woes here.

    High-interest headlines

    Inside Mercury’s stumble from fintech hero to target of the feds

    RealPage and Plaid team to curb rental fraud

    In HR software battle, Rippling makes up ground against Deel — at a cost 

    Is Chime ready for an IPO? It has more primary customers than Chase

    Inside a CEO’s bold claims about her hot fintech startup, which TC previously covered here.

    Cloverleaf raises $7.3M in Series A extension

    Abrigo acquires TPG Software

    Want to reach out with a tip? Email me at maryann@techcrunch.com or send me a message on Signal at 408.204.3036. You can also send a note to the whole TechCrunch crew at tips@techcrunch.com. For more secure communications, click here to contact us, which includes SecureDrop (instructions here) and links to encrypted messaging apps.

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    Mary Ann Azevedo

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  • FDIC rebukes Sutton Bank, Piermont Bank over fintech partners

    FDIC rebukes Sutton Bank, Piermont Bank over fintech partners

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    Banks that offer banking-as-a-service to fintechs be warned: Regulators continue to critique these programs. In the most recent example, the FDIC announced consent orders Friday against Sutton Bank in Attica, Ohio and Piermont Bank in New York City. 

    Other banks that have been slapped with similar consent orders in recent months include Blue Ridge Bank, Cross River Bank, Lineage Bank and Choice Bank.

    In these orders, regulators tell the banks they need to step up their oversight and monitoring of their fintech partners, and insist their boards must be involved. When the fintechs take on new customers, it’s the bank’s responsibility to make sure they aren’t criminals, terrorists or money launderers. As the fintechs process transactions, the banks have to monitor them to make sure they meet all Bank Secrecy Act, anti-money-laundering and countering financial terrorism rules. 

    All this fintech babysitting is a tall order, especially for a small bank. Sutton Bank has $2.2 billion of assets. It works with large fintechs like Square, Robinhood and Upgrade and is the bank behind many prepaid card programs. The bank did not respond to a request for comment. Piermont Bank has $578 million of assets. Its fintech partners include Wagestream, Tuvoli and Buildertrend. 

    “Every bank that touches BaaS is getting an enforcement action,” said Wendy Cai-Lee, founder and CEO of Piermont Bank, in an interview. “I don’t think anyone is not getting one at this point.”

    Some in the industry see this as an example of regulatory overreach.

    “It absolutely looks and feels like innovation within the banking system is being disproportionately targeted by regulators who at times seem like they are trying to make a point rather than helping to build the future of financial services,” said Phil Goldfeder, CEO of the American Fintech Council. “To ensure that a competitive financial services market exists, regulators need to find ways to encourage responsible innovation instead of stymieing it through disparate regulatory treatment.”

    Others believe the stepped-up scrutiny of bank-fintech partnerships stems from some banks’ practice of outsourcing compliance with these rules to BaaS vendors like Synapse, Synctera and Unit. Piermont announced a partnership with Unit in 2022, but recently broke off that relationship.

    “Middleware BaaS platforms and connectors led banks down a path of false assurances and the banks that chose to outsource their risk will continue to be at risk of regulatory scrutiny,” said Matthew Smith, president of Bankers Helping Bankers.

    Piermont Bank has always been mindful of its compliance responsibility, Cai-Lee said. About half of the bank’s employees are in risk management.

    “We have championed the idea that it’s our insurance, it’s our charter,” she said. “We have to have that direct relationship.”

    In fact, the bank has been hurt by this compliance-first mindset, she said. 

    “Early on, fintechs didn’t want to work with us, because they figured Piermont required so much control,” Cai-Lee said. “We weren’t able to grow faster because we said [to potential fintech partners], I need my own contract with you and you need to send me your customer complaint log.”

    But even though the bank has been conservative in its approach, it’s no longer sufficient for this changing regulatory environment, she said.

    What’s in the consent orders

    The FDIC’s consent order against Sutton focuses on anti-money laundering and countering the financing of terrorism. 

    For example, within 180 days, Sutton’s board must develop and implement a revised written anti-money laundering program that complies with the Bank Secrecy Act and money laundering rules, and share this with the FDIC. The revised program must include stronger assessment and oversight of fintech partners, and the bank has to document, track, and report on its adherence with the program to the board. 

    Within ninety days, the board must improve its supervision and direction of the anti-money laundering program and address any deficiencies and weaknesses identified in the last exam. 

    The FDIC said the bank must have at least one BSA officer who reports to the board and set up a board committee to ensure compliance with the consent order.

    Sutton also has to create an inventory of third-party relationships and designate program managers responsible for customer identification programs, transaction monitoring, independent testing and reporting suspicious activity for each. It’s been told to provide due diligence and ongoing compliance monitoring of third parties.

    It also has to develop and implement a revised training program for directors and staff on BSA regulations, and especially on mitigating risks associated with prepaid card activities. 

    Within sixty days, the bank has to come up with a plan to review all prepaid card customers beginning from July 1, 2020, to ensure that all required customer information has been obtained and the bank knows the true identity of these customers.

    The FDIC’s consent order on Piermont Bank touched on many of the same areas as the one given to Sutton. The agency told Piermont to increase board oversight of compliance programs for fintech partners. The bank was also told to conduct internal audits and improve risk management of third-party programs. It has to conduct a review of all data and systems used in its fintech partnerships and of all third-party risk and monitor its fintech partners’ compliance with bank laws. 

    FDIC told the bank to set up internal controls for monitoring anti-money laundering rule compliance, to conduct tests of its Bank Secrecy Act compliance, appoint an AML officer and conduct more anti-money laundering training among board and staff. Like Sutton, it has to review all transactions since September 2022 to make sure any suspicious activity was reported. It also has to review all Electronic Funds Transfer Act disputes since August 2020. 

    The path forward

    The way Goldfeder sees it, both regulators and banks have to adjust to the recent boom in banking as a service.

    “Banks are responsible for their partners and the innovation they embrace and need to maintain the gold standard of compliance,” he said. “But they also require clarity and appropriate rules of the road from regulators.” Regulators need to provide clear supervisory expectations and understand the actual risks associated with a given product or service, he said.

    Piermont Bank has made several improvements to the compliance controls in its banking-as-a-service programs in the year since the FDIC exam took place, Cai-Lee said. 

    For instance, it now has direct access to its fintech partners’ onboarding software and conducts quality control audits. It has consolidated the platforms it was using to monitor transactions for suspicious activity, fraud and money laundering into one platform for consistency. Quarterly BSA training is now mandatory for Piermont and its fintech partners’ employees, and if anyone doesn’t take it, Piermont gets an automated alert. 

    Cai-Lee said she’s going to keep working through all the FDIC’s demands and keep offering banking as a service. 

    “This is who we are, it’s a core pillar business,” she said. “I’m not giving up. I’m not walking away.”

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    Penny Crosman

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  • Banks, fintechs back in the M&A game | Bank Automation News

    Banks, fintechs back in the M&A game | Bank Automation News

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    Mergers and acquisitions are heating up after a subdued 2023, with investors on the hunt for strategic deals, especially in the fintech and financial services industries.  In the first three months of 2024 multiple major bank and fintech deals were announced, including:  Capital One acquisition of Discover Financial Services;  nCino acquisition of DocFox;  Nationwide acquisition […]

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    Vaidik Trivedi

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