The growing levels of stress and distrust in the workforce are starting to show up in the number of people who plan to vote with their feet and leave their jobs abruptly. New data shows a growing number of disgruntled employees now prefer to exact workplace payback sooner than later. A recent survey found large numbers of people saying they’d either abruptly quit their jobs to protest their own poor treatment, or that they approved of former colleagues they’d watched doing so.
The revenge quitting phenomenon isn’t new, but survey data by job posting site Monster suggests it’s on the rise. Respondents noted an uptick in employees angered by one or more workplace factors unexpectedly resigning their positions and storming away, often loudly airing recriminations about their old jobs. Nearly half, or 47 percent, of the 3,600 people Monster polled this year said they’d up and quit in that way — intentionally leaving managers and colleagues both short-handed and flustered.
That marked a considerable increase over the 17 percent of respondents to a January survey by tech advice platform Software Finder who admitted having walked off a job in that disgruntled fashion. Perhaps just as dangerous for business owners who value staff stability, even higher numbers of poll participants voiced support of revenge quitting.
Fully 57 percent of Monster respondents said they’d observed at least one co-worker dramatically bolt from their job, with 34 percent saying they’d seen between two and six colleagues abruptly slam the door that way. Another 87 percent of participants said they considered the move justified in protesting poor workplace environments.
Leading reasons cited for undertaking the resign, rant, and run approach were toxic work environments, poor management or leadership, feeling disrespected or undervalued, and unmet promises or expectations. Bad pay and benefits often intensified the other complaints.
But Monster career expert Vicki Salemi tells Inc. that employers aren’t fated to suffer revenge quitting theatrics, or the disruptions that inflict on staff focus, unity, and productivity. In fact, she urges business leaders to take steps to defuse those situations before they explode.
“There’s an opportunity for employers to get ahead of revenge quitting not only for the sake of reducing turnover, but in an effort to cultivate a workplace where workers feel highly satisfied, productive, valued, and engaged,” Salemi said in emailed comments about the survey. “If they wait until workers are beyond disgruntled and abruptly leave, it’s often too late.”
The consequences of letting that happen, she added, make efforts to prevent those explosions and preserve workplace atmosphere, stability, and productivity far less costly by comparison.
“Workers have already quit, morale is low, and existing workers have an instantly increased workload,” she says of post-revenge quitting effects. “Then, externally word of mouth travels fast, and this creates challenges for the recruiting team to position the employer as an employer that’s best in class.”
So what can employers do to reduce the odds of workers quitting while creating scenes that reach the histrionic heights of high drama.
Among the primary measures survey respondents cited as ways employers can avoid vindictive, high-octane resignations include making sure staff feel work environments are safe and respectful, and training managers to lead with empathy and clarity. Other suggestions were to regularly recognize and reward staffers’ contributions, and provide competitive pay and clear career paths.
“Considering 63 percent of workers in Monster’s research from earlier this year said better workplace culture could have prevented (revenge quitting), this is a silver lining,” Salemi said, urging employers to regularly question whether employees are as happy at work as they may appear. “Just because workers haven’t resigned, especially to the extreme of revenge quitting, doesn’t mean it’s a healthy workplace.”
There’s no exact date or event that’s been identified as the advent of revenge quitting. But Salemi said it’s a now post-pandemic phenomenon that’s unlikely to go away on its own, along with other big changes in workplace attitudes since 2020.
“Employees have become more focused on their mental health,” she said. “If a job and/or boss are toxic, anecdotally they seem more likely to quit now than in pre-pandemic times. Plus, the stigma of job hopping isn’t much of an issue anymore.”
But since revenge quitting and the motivations driving it are now professional realities, Salemi advises employers to take a wider view toward addressing complaints of departing workers. By admitting things in the workplace aren’t all perfect, she says, business’s leaders can start the process of improving the environment for remaining employees, and themselves.
“Since it all depends on a variety of factors, there may be nuggets of truth behind (all) revenge quit situation(s),” Salemi noted. “For instance, if there’s a lack of respect and workers feel undervalued, leaders should make sure they immediately start recognizing employees… and it won’t cost the company a dime! Here are some examples: say thank you, praise workers during meetings (make sure you treat everyone equally) by recognizing a recent accomplishment, ask them if they need anything because you have their back.”
Those may seem like small things, but if pursued and broadened they’re likely to avert most revenge quitting, Salemi said. And that, in turn, will spare employers and remaining workers alike the emotional and professional destabilization of the divisive, spite-driven departures.
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Bruce Crumley
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