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Tag: e-waste

  • Google Is ‘Thinking Through’ How to Make the Pixel Watch Repairable

    Google Is ‘Thinking Through’ How to Make the Pixel Watch Repairable

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    If you break the Google Pixel Watch—whether the first-generation smartwatch from 2022 or the latest model launched earlier this month—there is no way to repair it through official channels. Instead, if you successfully make a warranty claim, Google will send you a replacement unit instead of repairing your model. This lack of repairability highlights the company’s inexperience in the smartwatch space. You can take a broken Apple Watch to Apple to repair cracked glass or replace the battery, and the same is true for Samsung’s Galaxy Watches.

    There’s some good news though. At a Climate Week NYC panel, focused on repairable technology—hosted by Back Market and moderated by One5c—Nicole Azores, a manager of Government Affairs and Public Policy at Google, said on Tuesday that the company is thinking through the design of the Pixel Watch to make it more repairable.

    “Watches and wearables are still fairly nascent, and we are thinking through how to make this repairable,” Azores said on the panel. “We’re thinking about repairability on a broader scale, not just on phones and tablets, and we want to make sure that all of our products eventually become repairable. I think watches being so new as a category, there are some design elements that need to be considered on how we make them repairable.”

    When Can You Fix It?

    Azores did not provide any additional information, including a timeline. Consumer tech products typically have a two- to three-year development time. But it’s unclear whether this more-repairable framework will show up in the Pixel Watch 4 next year or even later than that. Google has stuck with the same design for its Pixel Watch over the past three generations, though the Pixel Watch 3 launched in two sizes for the first time.

    This is the first time the company has publicly commented on the irreparability of its smartwatch. Until now, Google representatives have typically said the company has nothing to share when repairability concerns are brought up.

    The Pixel Watch is a latecomer in the world of smartwatches, but the software it runs—Wear OS—has been around for a decade (formerly called Android Wear). Google managed the operating system, as manufacturers like Fossil and LG made the smartwatches themselves. That changed in 2022, when Google released its very own smartwatch, following its effort to jumpstart the waning platform alongside Samsung and Fitbit.

    Google reportedly captured 8 percent of the wearable band market share in the fourth quarter of 2022, the timeframe of when the first Pixel Watch launched. Research group Canalys says the company shipped 880,000 Pixel Watches in that period (the rest are Fitbit devices).

    Just the Starting Point

    Lack of repairability will doom many of these watches as electronic waste to the landfill, which according to a recent UN climate report has already reached a crisis point. In 2022, there were around 137 billion pounds of e-waste, and less than a quarter was recycled. By 2030, e-waste is expected to grow by 33 percent, outpacing the recycling rate.

    There are ongoing efforts to enforce repairability in tech. Last year, the European Union passed regulations requiring smartphones and tablets to have longer-lasting batteries or easier methods for users to replace batteries using common tools beginning in June 2025. While it doesn’t have to comply with this legislation, Apple’s new iPhone 16 debuted a new adhesive that makes the battery inside easier to remove,

    Whether it’s in the Pixel Watch 4 or Pixel Watch 5, this design change is a win for consumers. Now Google needs to focus on improving the repairability of Fitbit’s wearables. Despite the prevalence of its trackers, the company doesn’t have any repair centers to send your device in for fixes.

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    Julian Chokkattu

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  • SK tes Achieves EcoVadis Gold Rating in Record Time

    SK tes Achieves EcoVadis Gold Rating in Record Time

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    SK tes, a global leader in IT asset disposition (ITAD), e-waste and battery recycling solutions, is proud to announce that we have achieved a prestigious EcoVadis Gold rating in just our second year of participation. This remarkable advancement from our Bronze rating in 2023 places us in the top fifth percentile of the 130,000+ companies assessed worldwide by EcoVadis. This accolade underscores our unwavering commitment to sustainability, security, and innovation in IT Asset Disposition (ITAD), e-waste recycling, and electric vehicle battery recycling. 

    EcoVadis, a global leader in business sustainability ratings, helps companies manage ESG risk and compliance, meet corporate sustainability goals, and drive impact at scale. The platform’s comprehensive assessment evaluates companies across four key areas: Environment, Labor & Human Rights, Ethics, and Sustainable Procurement. Our significant improvement is a testament to the collaborative efforts of our Sustainability, Compliance, and HR teams. 

    Alvin Piadasa, Group Sustainability Director at SK tes, has been instrumental in driving progress, particularly in the areas of labor, human rights, and ethics. “This achievement is a reflection of our team’s dedication to embedding sustainable practices across all facets of our operations,” Alvin remarked. “Our commitment to continuous improvement in ESG performance not only meets client demands but also positions SK tes as a trusted partner in driving global sustainability.” 

    Terence Ng, CEO of SK tes, echoed these sentiments, stating, “Reaching the EcoVadis Gold rating is a significant milestone for us. It validates our efforts and enhances our credibility with Fortune 500 companies, OEMs, and automotive clients. We are committed to further strengthening our sustainable procurement policies to achieve operational efficiencies and better governance.” 

    This recognition sets us apart as one of only a handful of ITAD companies globally to reach this level, reinforcing our position as an industry leader who prioritizes secure data erasure, reducing emissions through advanced technology repurposing, and building a responsible supply chain. Our dedication to excellence ensures that your sustainability goals are met with unparalleled expertise and confidence. 

    Our commitment to enhancing our sustainability ratings is a testament to our belief that the future of our business is intricately linked to the success of people and the health of our planet. By embedding a sustainable mindset into every facet of our operations, we ensure that all decisions are made with economic, environmental and social responsibility in mind.  

    Independent assessments of our sustainability performance offer additional reassurance to our clients that they are partnering with a provider deeply committed to sustainability. These evaluations underscore our dedication to responsible practices and reinforce our role as a leader in sustainable technology repurposing and secure data erasure. 

    Operating with the utmost integrity, compliance, and transparency, our commitment to sustainability begins at the highest levels and permeates through every tier of the SK tes organization. From rigorous governance procedures to collaborative partnerships with clients and stakeholders, we uphold the highest standards to drive positive change across the industry. 

    By partnering with SK tes, corporations align with a trusted leader in ITAD, e-waste recycling, and electric vehicle battery recycling, dedicated to sustainability, security, and innovation. We extend our deepest gratitude to the entire SK tes team for their unwavering dedication and hard work. Together, we are leading the way towards sustaining tomorrow. 

    For more information about SK tes and global capabilities, please visit our website www.sktes.com

    About SK tes: 
    Since our formation in 2005, SK tes, a subsidiary of SK ecoplant, has grown to become a global leader in sustainable technology services and bespoke solutions that help clients manage the commissioning, deployment, and retirement of technology devices and components. We provide comprehensive services for technology devices throughout their lifecycle – from deployment to decommissioning to disposition – all the way through to recycling and end-of-life repurposing. This includes innovating new processes to leverage the value locked in assets if they are to be recycled, such as our proprietary lithium battery recycling process, which extracts scarce materials from used batteries at purity rates high enough that they can be reused in the manufacturing supply chain.  

    We have made it our mission to make a decade of difference by securely, safely, and sustainably transforming and repurposing one billion kgs of assets by 2030. SK tes has over 40 owned facilities across 22 countries offering unmatched service-level consistency, consistent commercials, lower logistics costs, local compliance experts in-region, support in local time zones and languages, and a deep understanding of transboundary movement globally.  

    Source: SK tes

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  • Google’s Repair Policy Is Broken

    Google’s Repair Policy Is Broken

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    Photograph: Simon Hill

    Pixel Imperfect

    What is particularly egregious about this lack of repair options is Google knows how to handle this properly. If your Pixel breaks, you can very likely get it fixed.

    “Repair options include mail-in service, walk-in repairs at authorized locations, and even DIY repairs with official parts and guides provided by our partner iFixit,” Nickel told WIRED in an email. “Our repair support site, located here, is the best entry point for support.”

    You can get genuine parts for the Pixel 2 through the new Pixel 8A from iFixit. If you’re unfamiliar, the iFixit website is a wonderful resource for anyone looking to repair their gadgets. It provides parts, repair kits, and video tutorials, and the company consults with many major manufacturers, including Microsoft, Fairphone, Logitech, HP, and Lenovo, to make their devices more repairable.

    Currently, iFixit provides official parts for Google, HTC, Fairphone, Motorola, Teenage Engineering, Vaude, and Valve devices, among others. However, the repair company recently ended its partnership with Samsung due to a lack of follow-through from the electronics giant, though iFixit still offers repair kits for Samsung devices.

    Apple maintains rigid control over its repairs, fiercely resisting proper support for unapproved third-party repair shops or amateur home repairs, though it conceded a little ground on iPhone parts recently. Regardless, iFixit does offer kits for many Apple devices too. Still, Apple will at least fix your broken devices, even if it charges a premium.

    Nickel says Google does offer replacement parts to DIY support partners, like iFixit, where possible, and it hopes to improve repairability for its gadgets, though this seems to be driven by legislation. While the right-to-repair movement has gained some ground, the impact of federal legislation in the US and the UK remains to be seen, and tech companies continue to resist, making what many campaigners feel are minimal efforts.

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    Simon Hill

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  • 3 Things Businesses Should Remember When Handling Used Consumer Electronics | Entrepreneur

    3 Things Businesses Should Remember When Handling Used Consumer Electronics | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Recycling or handling used consumer electronics is a complex endeavor for all involved parties. Employers, consumers, electronics manufacturers, repair services, and recycling companies all need to play their part since there are many factors to consider when recycling consumer electronics.

    For example, consumers often lack convenient ways to dispose of consumer electronics properly. Additionally, after a product has been recycled, there will most likely be some toxic waste that has to be properly stored and disposed of. This electronic waste, or e-waste, is a big issue for the environment and people’s health.

    Some components, such as batteries, must be fully disassembled to extract toxic elements for proper disposal. Additionally, capacitors, resistors, and other electronic components that can be reused need to be removed and properly stored instead of being thrown on massive piles of e-waste in a landfill.

    So, to effectively recycle consumer electronics, a circular economy is necessary. That being said, there are some things to keep in mind when handling or recycling used consumer electronics.

    Related: How the Circular Economy of Consumer Electronics Can Change Sustainability

    1. The importance of properly dealing with consumer electronics waste

    The proliferation of consumer electronics in the last decades has led to a rapid surge in electronic waste generation. Globally, more than 53 million metric tons of e-waste are being produced each year, and it is projected that the global e-waste generation will reach 75 million metric tons annually by 2030.

    Due to the presence of toxic substances, such as lead, mercury, and cadmium, e-waste poses a severe threat to the environment. Consequently, many countries worldwide have set regulations to ensure the responsible handling of e-waste. For example, China banned the import of e-waste over two decades ago. While this helped immensely, there are still tons of e-waste being imported illegally.

    Since proper electronic waste disposal practices demonstrate commitment to environmental responsibility, it shouldn’t be surprising that companies with high ratings for environmental, social and governance (ESG) and corporate social responsibility (CSR) factors have been found to have lower debt and equity costs. Further, consumer electronics contain valuable resources, including precious metals and rare earth elements.

    As a result, the production of consumer electronics leads to the depletion of finite natural resources. Not only does extracting these materials through recycling reduce the impact of environmentally damaging mining practices, but it is also a massive value gain since the raw materials found in e-waste are estimated to be worth around $60 billion.

    Additionally, recycling conserves energy and reduces greenhouse gas emissions that occur while producing new electronics. So, it is imperative to understand the benefits and necessity of recycling and properly disposing of consumer electronics. Further, ensuring accessible and sustainable disposal or recycling options for consumers is crucial to encourage responsible e-waste management.

    Related: Why Many Tech Execs Are Skipping the Consumer Electronics Show

    2. Challenges associated with handling used electronics

    While selling or donating used electronic devices can extend their lifespan and reduce e-waste, it comes with its own host of challenges. For example, neglecting to wipe clean electronic devices from data can pose a significant risk, especially if they are not properly disposed of.

    When an intact storage medium, like an SD card or an SSD, is found and still contains data, the information that’s on it can be extracted. This can potentially lead to identity theft or data breaches. So, it is vital to properly wipe data or physically destroy storage mediums before disposing of a device.

    Another factor to consider when handling used consumer electronics is proper storage. Of course, this is usually not a big issue when devices are being repaired. However, the situation is more complex when devices get recycled.

    Toxic elements found in electronics can contaminate soil, water, and air if not handled correctly. This can not only lead to serious health issues, but it can also negatively affect the environment. Hence, proper e-waste management is essential. This involves separating hazardous materials, recycling reusable components, and ensuring the safe disposal of toxic substances.

    Since only around 17 percent of the global annual e-waste is recycled, implementing appropriate disposal methods, such as sending e-waste to certified recycling facilities, can have a huge impact, especially if the recycling infrastructure is made accessible to consumers.

    3. How to properly recycle or dispose of used electronic devices

    While there are challenges associated with handling or recycling used electronic devices, the demand for refurbished and used consumer electronics is increasing. Even though supply chains for pre-owned consumer electronics are still underdeveloped across the globe, consumer sentiment is shifting, and people are looking for sustainable ways to handle their used devices. Accordingly, ATRenew has seen a rise in engagement and has transacted more than 32 million used devices via its nearly 2,000 offline stores in 2022.

    To effectively handle consumer electronics, both consumers and businesses should follow some guidelines. For example, consumers should consider donating or selling their device to extend its lifespan if it is in good working condition. Further, they should avoid throwing away electronic devices in regular waste bins.

    Instead, they should look for certified local e-waste recycling centers or collection events. Additionally, consumers should always ensure that all personal data is erased before they dispose of any electronic device. For example, at ATRenew, we’ve developed a data cleaning system, dubbed AiQingChu, that protects users’ data security through multiple times of data erasure and overwriting, thus preventing malicious recovery of data.

    On the other hand, businesses should ensure that these options are as accessible to consumers as possible. Further, they should collaborate with certified e-waste handlers to build the necessary infrastructure.

    By offering trade-in or recycling programs, companies can encourage consumers to return old devices for proper recycling or disposal. Not only does this promote convenience and encourage responsible e-waste management, but it also enables businesses to educate consumers.

    Closing thoughts

    Handling and recycling consumer electronics requires careful consideration and responsible practices from all involved parties. While consumers and businesses have a big role, legislation worldwide is also essential when properly recycling used consumer electronics. Fortunately, many countries already have legislation in place.

    For example, China implemented e-waste regulations decades ago, and Germany has been known for its advanced recycling infrastructure and collection systems for ages. Further, it has pioneered initiatives that hold manufacturers responsible for recycling their products.

    By prioritizing proper disposal methods, addressing data security concerns, and promoting accessible recycling options, the amount of e-waste and its detrimental impact on the environment and human health can be reduced. Embracing a circular economy approach ensures that valuable resources are extracted, toxic substances are safely disposed of, and electronic devices are given a second life.

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    Kerry Chen

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  • Flipkart Diwali sale: Mangalore man gets stone, e-waste on ordering a gaming laptop

    Flipkart Diwali sale: Mangalore man gets stone, e-waste on ordering a gaming laptop

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    The big Diwali sale on the online shopping platform Flipkart has just ended. Chinmaya Ramana, a consumer from Mangalore on social media claimed that he ordered a laptop during the Diwali sale, but received a stone along with some e-waste instead. Although a day after the consumer was informed that Flipkart has refunded the entire amount.

    Chinmaya Ramana, who has a Flipkart Plus membership, claimed that he ordered the Asus TUF Gaming F15 gaming laptop on October 15 for his friend. He received the sealed package on October 20. According to Ramana, when he opened the box, he found stones and garbage instead of a gaming laptop. He shared pictures of the package on Twitter. 

    Following complaints regarding wrong packages throughout the Diwali sale season, Flipkart has launched an ‘open box delivery’ system, so that customers can testify if the ordered product has been delivered to them. Through the scheme, a customer can ask the delivery agent to open the box before passing on the One Time Password (OTP), to determine whether the right product has been delivered.

    In Chinmaya’s case, there was no open-box delivery option, hence he could not avail of it and accepted the sealed package. He immediately informed Flipkart about the matter and even invoked a return request. However, at that time the seller denied his request stating that the product was there in the box when shipped. 

    But as the news got widespread coverage through Twitter, Flipkart took responsibility and compensated the entire amount. The customer then on Monday informed that Flipkart refunded the entire amount.

    Also read: Diwali shopping in metaverse! How to enter and shop on Flipkart’s Flipverse  

    Also read: Indians’ love for Diwali glitters pushes gold sales to a record high on Dhanteras

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