ReportWire

Tag: Dreamforce

  • Attendees of Dreamforce in San Francisco comment on state of the city

    [ad_1]

    When a conference like Dreamforce comes to the city, Max Gueli, the longtime manager of Working Girls’ Café on New Montgomery, says it’s obviously good for business.

    “When we have conventions in town, our sales pretty much double,” he said. “It helps the local economy tremendously. All the restaurants are booked, all the hotels are booked.”

    But looking at the bigger picture?

    “It’s an opportunity for people to come in and see our city,” he said.

    A city in the midst of a years-long battle between perception and reality. Gueli will be the first to acknowledge, the reality of 2020, 2021, and 2022 in San Francisco was rough. But he says that reality has changed significantly in recent years.

    “The streets are much cleaner, much safer, and people are coming back – office people are coming back,” he said. “In the last three years or so, there’s been a major improvement in cleaning the area, especially around here. We used to have a lot of homeless people around, especially in this area, but now you don’t see them as much. I think that’s a big improvement.”

    So, he’s hopeful Dreamforce will present all of the out-of-towners with an opportunity for a perception correction.

    “It’s not just for the conventions. It’s been like this for the whole year,” he said.

    Dreamforce brings around 50,000 people to the city for the conference. It generates around $130 million in revenue for the city.

    Nicolas Vazquez is here from Minnesota for his second Dreamforce convention. He’ll be leaving town with new tools for his business and a new impression of San Francisco.

    “Based on what the media shows you about San Francisco, it doesn’t paint a really good picture,” he said. “But overall, I’ve walked around today and yesterday and have noticed that the city is a lot cleaner, actually.”

    Haley Tuller is here from Florida.

    “I love San Francisco. I know that it’s gotten a lot of bad press in recent years, and I understand the challenges. But I’ve always had a lovely time here,” she said.

    She is a frequent visitor.

    “I’ve seen San Francisco when it does not have its Dreamforce face on – so it’s definitely different. You can see that they are making an effort, if that’s the term we want to use,” she said.

    Adam Williams is from the Pacific Northwest, here for Dreamforce.

    “I live in Seattle, and we get some of that same punching bag treatment,” he said. “I think a lot of our cities with these reputations have taken an upswing in the past few years, post-COVID, and don’t really get the credit for it.”

    Skye Tyler, from North Carolina, says she always enjoys coming to the city.

    “Every year that I get to come to San Francisco, I consider myself really lucky,” she said. “There is no city, area, state, region, that is free from some of the challenges that are thrown at San Francisco. But, anytime you see or hear those stories about the downsides or the challenges, I would challenge you to look for the helpers.”

    Gueli said while the reality in his neighborhood has changed for the better, the city still has a lot of work to do.

    “Other parts have not been as successful as us. But hopefully it’ll spread out for the whole city,” he said.

    However, he thinks momentum is building.

    “Keep going on the path we’re going on right now? We’ll be in really good shape about a year from now,” he said.

    [ad_2]

    Max Darrow

    Source link

  • Salesforce announces Agentforce 360 as enterprise AI competition heats up | TechCrunch

    [ad_1]

    Salesforce announced Monday the latest version of its AI agent platform as the company looks to lure enterprises to its AI software in an increasingly crowded market.

    The customer relations manager giant unveiled the new platform, branded Agentforce 360, ahead of its annual Dreamforce customer conference that kicks off October 14. This newer version of Agentforce includes new ways to instruct AI agents through text, a new platform to build and deploy agents, and new infrastructure for messaging app Slack, among others.

    A notable aspect of Agentforce 360 is its new AI agent prompting tool, called Agent Script, which will be released in beta in November. Agent Script gives users the ability to program their AI agents to be more flexible and better respond to “if/then” situations. This allows AI agents to be programmed to be more predictable in less rigid situations like customer questions.

    Users can tap into “reasoning” models, which claim to think before responding as opposed to responding based on patterns. Anthropic, OpenAI and Google Gemini power these “reasoning” agents.

    Salesforce also announced it is releasing a new agent building tool, Agentforce Builder, which allows users to build, test and deploy AI agents from a singular spot. This tool, which will be released in beta in November, includes Agentforce Vibes, an enterprise-grade app vibe coding tool that Salesforce announced earlier this month.

    The company also announced a broader integration between Agentforce and Slack. Salesforce said its core apps, including Agenforce Sales, IT and HR, among others, will surface directly in Slack starting this month and expand through the beginning of 2026.

    Slack is piloting a new version of its Slackbot chatbot that is meant to be more of a personalized AI agent that learns about its user and will offer insights and suggestions.

    Techcrunch event

    San Francisco
    |
    October 27-29, 2025

    Salesforce wants Slack to serve as an enterprise search tool in the future too and plans to launch connectors with platforms like Gmail, Outlook, and Dropbox in early 2026.

    This latest update from Salesforce comes at an interesting time for the enterprise AI market. Companies continue to release AI features aimed at their enterprise customers while enterprises struggle to see a return on investment for these tools.

    Last week Google announced Gemini Enterprise, a suite of tools — many of which were already available — for building enterprise-grade AI agents, that counts Figma, Klarna and Virgin Voyages as early customers, among others.

    Anthropic also started to show traction for its enterprise product, Claude Enterprise. The company announced it struck a deal with consulting giant Deloitte to bring its Claude chatbot to Deloitte’s 500,000 global employees — its largest enterprise deal yet. Anthropic announced a strategic partnership with IBM the next day.

    Salesforce touts that Agentforce has 12,000 customers — significantly higher than any of its competitors, according to its Agentforce press release. Early pilot customers of its Agentforce 360 upgrades include Lennar, Adecco, and Pearson.

    This is all despite a recent MIT study found that 95% of enterprise AI pilots fail before they reach production as companies still struggle to justify spending money on these AI tools.

    [ad_2]

    Rebecca Szkutak

    Source link