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Tag: document translation

  • ASTA-USA Translation Services Calls on Legal Immigration Organizations to Collaborate

    ASTA-USA Translation Services Calls on Legal Immigration Organizations to Collaborate

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    Since 1987, ASTA-USA Translation Services, Inc. has served the legal community by providing complex, specialized language translations that have never been challenged by any organization, court, or government entity. After an internal review of the scope of work involved in these translations, an influx of requests for assistance with legal immigration paperwork was noted. An immigrant himself, Mr. Alain J. Roy (Founder of ASTA-USA Translation Services), vividly recalls the complexities and hardships associated with the USCIS process. In turn, ASTA-USA has always assisted immigrants with USCIS-related translations at costs significantly lower than their typical corporate rates.  

    With more than 4 million individuals on the State Department’s waiting list as of 2022 and numbers continuing to grow, many legal organizations that serve the immigrant community simply aren’t equipped with the resources they need to accommodate the rising demand. This is particularly true when it comes to communicating with immigrants who speak a language other than English (LOTE).

    “Many legal organizations that work with the immigrant community are equipped with Spanish-speaking employees, but the time that they can dedicate to each request is limited. In turn, bottlenecks develop as English-speaking employees await translations or further information from interpreters or translators to aid in completing USCIS forms or other pertinent tasks. This problem only intensifies when those in need of legal immigration services speak less common languages like Tagalog, Bengali, or Swahili. It adds time to an already lengthy emotionally and financially draining process, where families are separated and faced with many uncertainties,” notes Mr. Alain J. Roy, CEO of ASTA-USA Translation Services, Inc.  

    With no simple solutions in sight, the visionary Mr. Roy was compelled to take action. In an effort to support fellow immigrants, he has begun constructing a robust network of like-minded individuals and organizations. Through this strategic alliance, law-abiding, well-intentioned immigrants will have access to the support they desperately need throughout all phases of the immigration process.  

    Mr. Roy proudly extends an invitation to legal immigration organizations to join him on his mission to advocate for upstanding immigrants. Interested parties can connect via e-mail at ajroy@asta-usa.com.

    About ASTA-USA Translation Services, Inc.

    Every day, corporations and governments of all sizes rely on the expertise of ASTA-USA to translate their important written materials, and to provide real-time, live, human interpreting services. ASTA-USA offers premium translations in more than 70 languages for a variety of industries. Headquartered in Cheyenne, Wyoming, ASTA-USA’s Translation Directors, and Professional Translation Teams are based all over the United States, Canada, the United Kingdom, the Middle East, Asia, South America, Latin America, and Africa.  

    To learn more about ASTA-USA Translation Services, Inc., visit www.asta-usa.com.

    Source: ASTA-USA Translation Services, Inc.

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  • Intelligere™ Adds New Member to Leadership Team

    Intelligere™ Adds New Member to Leadership Team

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    Luis Lugo joins management team as the Vice President of Service Operations; reinforces commitment to best-in-class customer service

    Press Release



    updated: Dec 29, 2016

    IntelligereTM, a market leader in providing top quality comprehensive interpreting and translation language solutions to the healthcare industry, announced today the addition of Luis Lugo to its expanding leadership team as the Vice President of Service Operations.

    “We are thrilled to have Luis Lugo join our management team.  His proven track record of providing exceptional service while improving call center operations makes him an asset to our company. In his new role, he will elevate our commitment to providing best-in-class customer service which is a critical focus for our organization,” said Sharon Stein, Intelligere’s chief executive officer.

    With more than 15 years of experience in the service industry, Lugo brings with him a wealth of knowledge to Intelligere few others can match.  Most recently, Lugo was the Director of Clinic Business Services and Call Center at the University of Minnesota Physicians where he specialized in strategic and workforce management initiatives to improve contact center operations performance and efficiency.  He also has served as an area administrator at the Social Security Administration where he led the strategic vision and service delivery for all customer service operations.

    “I’m eager and honored to join Intelligere, and be a part of its continued success,” said Lugo.

    Lugo earned a Master of Business Administration from Hamline University, and a Bachelor of Business Administration and Finance from the University of Minnesota-Duluth.

    For more information on Intelligere visit, http://intelligeresolutions.com/about-us/

    About Intelligere:

    Intelligere is a leading provider of language solutions in Minnesota and the surrounding areas. We provide onsite, video and telephone interpreting and document translation services for the limited English speaking, Deaf, DeafBlind, and Hard-of-Hearing communities. Each day, we serve over 400 clients and 550 individuals. Learn more at: www.intelligeresolutions.com.

    Intelligere is a proud member of the following associations: Registry of Interpreters for the Deaf (RID), Minnesota Association of Deaf Citizens (MADC), Association of Language Companies (ALC) and The Interpreting Stakeholder Group (ISG).

    Contact:

    Sharon Stein | CEO | sstein@intelligeresolutions.com | 952-443-6509

    Source: Intelligere

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  • Intelligere™ Expands Management Team

    Intelligere™ Expands Management Team

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    Ana Gregg to lead interpreter management; reinforces mission to fulfill interpreting and translation needs following business transformation

    Press Release


    Aug 1, 2016

     Intelligere™, a  market leader in providing top quality comprehensive interpreting and translation language solutions, announced today that it has hired Ana Gregg as Director of Interpreter Management effective immediately.

    “We are thrilled to have Ana join our team as her background and expertise aligns with our company mission, vision and goals. Having highly trained, passionate and professional interpreters is critical to delivering exceptional service. Ana’s expertise will significantly help us bridge the communication gap, uphold the quality of care and become an extension of our clients’ organization by seamlessly fulfilling their interpreting and translation needs. Her commitment to improving language access programs and cultural competence services makes her a valuable asset to our organization,” said Sharon Stein, Intelligere’s Chief Executive Officer.

    [Ana’s] commitment to improving language access programs and cultural competence services makes her a valuable asset to our organization.

    Sharon Stein, CEO, Intelligere

    Ana Gregg has more than ten years of experience in healthcare interpreting. She has been a leader in helping organizations implement strategies to be compliant with language services laws and regulations, developing interpreter services programs and guiding translation projects to meet the needs of Limited English Proficient (LEP) patients.

    Ana’s passion drives her to be an advocate for ensuring diverse cultural communities have equal access to healthcare and quality interpreters. She strongly believes that education and training of interpreters is imperative to narrowing communication gaps between patients and their healthcare providers.

    “I am very excited to be part of an organization who shares my mission and values. Intelligere is leading some much-needed changes in the language services industry. I am looking forward to making a difference in the medical interpreter profession and for the underserved LEP community,” commented Mrs. Gregg.

    Learn more about Intelligere’s mission and business transformation by checking out their previous press release: https://www.newswire.com/news/garden-associates-transforms-into-intelligere-12796798  

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    About Intelligere:

    Intelligere is a leading provider of language solutions in Minnesota and the surrounding areas. We provide onsite, video and telephone interpreting and document translation services for the limited English speaking, Deaf, DeafBlind, and Hard-of-Hearing communities. Each day, we serve over 400 clients and 550 individuals. Learn more at: www.intelligeresolutions.com

    Intelligere is a proud member of the following associations: Registry of Interpreters for the Deaf (RID), Minnesota Association of Deaf Citizens (MADC), Association of Language Companies (ALC) and The Interpreting Stakeholder Group (ISG).

    Contact:

    Sharon Stein | CEO | sstein@intelligeresolutions.com | 952-443-6509

    Source: Intelligere

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