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Tag: Discover Financial Services

  • As the market enters correction territory, don’t blame the American consumer

    As the market enters correction territory, don’t blame the American consumer

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    An Amazon.com Inc worker prepares an order in which the buyer asked for an item to be gift wrapped at a fulfillment center in Shakopee, Minnesota, U.S., November 12, 2020.

    Amazon.com Inc | Reuters

    The initial third-quarter report on gross domestic product showed consumer spending zooming higher by 4% percent a year, after inflation, the best in almost two years. September’s retail sales report showed spending climbing almost twice as fast as the average for the last year. And yet, bears like hedge-fund trader Bill Ackman argue that a recession is coming as soon as this quarter and the market has entered correction territory.

    For an economy that rises or falls on the state of the consumer, third-quarter earnings data supports a view of spending that remains mostly good. S&P 500 consumer-discretionary companies that have reported through Oct. 25 saw an average profit gain of 15%, according to CFRA — the biggest revenue gain of the stock market’s 11 sectors.

    “People are kind of scratching their heads and saying, ‘The consumer is holding up better than expected,’” said CFRA Research strategist Sam Stovall said. “Consumers are employed. They continue to buy goods as well as pursue experiences. And they don’t seem worried about debt levels.” 

    How is this possible with interest rates on everything from credit cards to cars and homes soaring?

    It’s the anecdotes from bellwether companies across key industries that tell the real story: Delta Air Lines and United Airlines sharing how their most expensive seats are selling fastest. Homeowners using high-interest-rate-fighting mortgage buydowns. Amazon saying it’s hiring 250,000 seasonal workers. A Thursday report from Deckers Outdoor blew some minds — in what has been a tepid clothing sales environment — by disclosing that embedded in a 79% profit gain that sent shares up 19% was sales of Uggs, a mature line anchored by fuzzy boots, rising 28%.

    The picture they paint largely matches the economic data — generally positive, but with some warts. Here is some of the key evidence from from the biggest company earnings reports across the market that help explain how companies and the American consumer are making the best of a tough rate environment.

    How homebuilders are solving for mortgages rates

    No industry is more central to the market’s notion that the consumer is falling from the sky than housing, because the number of existing home sales have dropped almost 40% from Covid-era peaks. But while Coldwell Banker owner Anywhere Real Estate saw profit fall by half, news from builders of new homes has been pretty good.

    Most consumers have mortgages below 5%, but for new homebuyers, one reason that rates are not biting quite as sharply as they should is that builders have figured out ways around the 8% interest rates that are bedeviling existing home sellers. That helps explains why new home sales are up this year. Homebuilders are dipping into money that previously paid for other incentives to pay for offering mortgages at 5.75% rather than the 8% level other mortgages have hit. At PulteGroup, the nation’s third-biggest builder, that helped drive an 8% third-quarter profit jump and 43% climb in new home orders for delivery later, much better than the government-reported 4.5% gain in new home sales year-to-date.

    “What we’ve done is simply redistribute incentives we’ve historically offered toward cabinets and countertops, and redirected those to interest rate incentives,” PulteGroup CEO Ryan Marshall said. “And that has been the most powerful thing.”

    The mechanics are complex, but work out to this: Pulte sets aside about $35,000 for incentives to get each home to sell, or about 6% of its price, the company said on its earnings conference call. Part of that is paying for a mortgage buydown. About 80% to 85% of buyers are taking advantage of the buydown offer. But many are splitting the funds, mixing a smaller rate buydown and keeping some goodies for the house, the company said.

    Wells Fargo economist Jackie Benson said in a report that builders may struggle to keep this strategy going if mortgage rates stay near 8%, but new-home prices have dropped 12% in the last year. In her view, incentives plus bigger price cuts than most existing homes’ owners will offer is giving builders an edge. 

    At auto companies, price cuts are in, and more are coming

    Car sales picked up notably in September, rising 24% year-over-year, more than twice the year-to-date gain in unit sales. But they were below expectations at electric-vehicle leader Tesla, which blamed high interest rates, and at Ford

    “I just can’t emphasize this enough, that for the vast majority of people buying a car it’s about the monthly payment,” Tesla CEO Elon Musk said on its earnings call. “And as interest rates rise, the proportion of that monthly payment that is interest increases.” 

    Maybe, but that’s not what’s happening at General Motors, even if investor reaction to good numbers at GM was muted because of the strike by the United Auto Workers union. 

    GM tops Q3 expectations but pulls full-year guidance due to mounting UAW strike costs

    GM beat earnings expectations by 40 cents a share, but shares fell 3% because of investor worries about the strike, which forced GM to withdraw its fourth-quarter earnings forecast on Oct. 24. Ford, which settled with the UAW on Oct. 25, said the next day it had a “mixed” quarter, as profit missed Wall Street targets due to the strike. Consumers came through, as unit sales rose 7.7% for the quarter, with truck and EV sales both up 15%. GM CEO Mary Barra said on GM’s analyst call that the company gained market share, posting a 21% gain in unit sales despite offering incentives below the industry average.

    “While we hear reports out there in the macro that consumer sentiment might be weakening, etc., we haven’t seen that in demand for our vehicles,” GM CFO Paul Jacobson told analysts. But Ford CFO John Lawler said car prices need to decline by about $1,800 to be as affordable as they were before Covid. “We think it’s going to happen over 12 to 18 months,” he said. 

    Tesla’s turnaround plan turns on continuing to lower its cost of producing cars, which came down by about $2,000 per vehicle in last year, the company said. Along with federal tax credits for electric vehicles, a Model Y crossover can be had for about $36,490, or as little as $31,500 in states with local tax incentives for EVs. That’s way below the average for all cars, which Cox Automotive puts at more than $50,000. But Musk says some consumers still aren’t convincible. .

    “When you look at the price reductions we’ve made in, say, the Model Y, and you compare that to how much people’s monthly payment has risen due to interest rates, the price of the Model Y is almost unchanged,” Musk said. “They can’t afford it.”

    Most banks say the consumer still has cash, but not Discover

    To know how consumers are doing, ask the banks, which disclose consumer balances quarterly. To know if they’re confident, ask the credit card companies (often the same companies) how much they are spending. 

    In most cases, financial services firms say consumers are doing well.

    At Bank of America, consumer balances are still about one-third higher than before Covid, CEO Brian Moynihan said on the company’s conference call. At JPMorgan Chase, balances have eroded 3% in the last year, but consumer loan delinquencies declined during the quarter, the company said.

    “Where am I seeing softness in [consumer] credit?” said chief financial officer Jeremy Barnum, repeating an analyst’s question on the earnings call. “I think the answer to that is actually nowhere.”

    Among credit card companies, the “resilient” is still the main story. MasterCard, in fact, used that word or “resilience” eight times to describe U.S. consumers in its Oct. 26 call.

    “I mean, the reality is, unemployment levels are [near] all-time record lows,” MasterCard chief financial officer Sachin Mehra said.

    At American Express, which saw U.S. consumer spending rise 9%, the mild surprise was the company’s disclosure that young consumers are adding Amex cards faster than any other group. Millennials and Gen Zers saw their U.S. spending via Amex rise 18%, the company said.

    “Guess they’re not bothered by the resumption of student loan payments,” Stovall said.

    Consumer data is more positive than sentiment, says Bankrate's Ted Rossman

    The major fly in the ointment came from Discover Financial Services, one of the few banks to make big additions to its loan loss reserves for consumer debt, driving a 33% drop in profit as Discover’s loan chargeoffs doubled.  

    Despite the fact that U.S. household debt burdens are almost exactly the same as in late 2019, and declined during the quarter, according to government data, Discover chief financial officer John Greene said on its call, “Our macro assumptions reflect a relatively strong labor market but also consumer headwinds from a declining savings rate and increasing debt burdens.”

    At airlines, still no sign of a travel recession

    It’s good to be Delta Air Lines right now, sitting on a 59% third-quarter profit gain driven by the most expensive products on their virtual shelves: First-class seats and international vacations. Also good to be United, where higher-margin international travel rose almost 25% and the company is planning to add seven first-class seats per departure by 2027. Not so good to be discounter Spirit, which saw shares fall after reporting a $157 million loss.

    “With the market continuing to seemingly will a travel recession into existence despite evidence to the contrary from daily [government] data and our consumer surveys, Delta’s third-quarter beat and solid fourth-quarter guide and commentary should finally put the group at ease about a consumer “cliff,” allow them to unfasten their seatbelts and walk about the cabin,” Morgan Stanley analyst Ravi Shanker said in a note to clients.

    One tangible impact: United is adding 20 planes this quarter, though it is pushing 12 more deliveries into 2024, while Spirit said it’s delaying plane deliveries, and focusing on its proposed merger with JetBlue and cost-cutting to regain competitiveness as soft demand for its product persists into the holiday season.

    As has been the case throughout much of 2023, richer consumers — who contribute the greater share of spending — are doing better than moderate-income families, Sundaram said.

    The goods recession is for real

    Whirlpool, Ethan Allen and mattress maker Sleep Number all saw their stocks tumble after reporting bad earnings, all of them experiencing sales struggles consistent with the macro data.

    This follows a trend now well-entrenched in the economy: people stocked up on hard goods, especially for the house, during the pandemic, when they were stuck at home more. All three companies saw shares surge during Covid, and growth has slacked off since as they found their markets at least partly saturated and consumers moved spending to travel and other services.

    “All of the stimulus money went to the furniture industry,” Sundaram said, exaggerating for effect. “Now they’ve been falling apart for the last year.”

    Ethan Allen sales dropped 24%, as the company said a flood in a Vermont factory and softer demand were among the causes. At Whirlpool, which said in second-quarter earnings that it was moving to make up slowing sales to consumers by selling more appliances to home builders, “discretionary purchases have been even softer than anticipated, as a result of increased mortgage rates and low consumer confidence,” CEO Marc Bitzer said during Thursday’s earnings call. Its shares fell more than 20%. 

    Amazon’s $1.3 billion holiday hiring spree

    Amazon is making its biggest-ever commitment to holiday hiring, spending $1.3 billion to add the workers, mostly in fulfillment centers. 

    That’s possible because Amazon has reorganized its warehouse network to speed up deliveries and lower costs, sparking 11% sales gains the last two quarters as consumers turn to the online giant for more everyday repeat purchases. Amazon also tends to serve a more affluent consumer who is proving more resilient in the face of interest rate hikes and inflation than audiences for Target or dollar stores, according to CFRA retailing analyst Arun Sundaram said.

    “Their retail sales are performing really well,” Sundaram said. “There’s still headwinds affecting discretionary sales, but everyday essentials are doing really well.

    All of this sets the stage for a high-stakes holiday season.

    PNC still thinks there will be a recession in early 2024, thanks partly to the Federal Reserve’ rate hikes, and thinks investors will focus on sales of goods looking for more signs of weakness. “There’s a lot of strength for the late innings” of an expansion, said PNC Asset Management chief investment officer Amanda Agati.

    Sundaram, whose firm has predicted that interest rates will soon drop as inflation wanes, thinks retailers are in better shape, with stronger supply chains that will allow strategic discounting more than last year to pump sales. The Uggs sales outperformance was attributed to improved supply chains and shorter shipping times as the lingering effects of the pandemic recede.

    “Though there are headwinds for the consumer, there’s a chance for a decent holiday season,” he said, albeit one hampered still by the inflation of the last two years. “The 2022 holiday season may have been the low point.” 

    Deloitte predicts soft holiday sales

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  • Watch CNBC’s full interview with Capital One Co-Founder Nigel Morris

    Watch CNBC’s full interview with Capital One Co-Founder Nigel Morris

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    Nigel Morris, QED Investors managing partner and Capital One co-founder and fmr. COO, joins ‘Fast Money’ to talk headwinds facing the financial services sector, the state of consumer spending, the fintech space and more.

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    Thu, Oct 19 20235:54 PM EDT

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  • Credit risks, delinquencies worsening across financial services industry: Fmr. Capital One executive

    Credit risks, delinquencies worsening across financial services industry: Fmr. Capital One executive

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    Nigel Morris, QED Investors managing partner and Capital One co-founder and fmr. COO, joins ‘Fast Money’ to talk headwinds facing the financial services sector, the state of consumer spending, the fintech space and more.

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  • Discover invests in tech & analytics | Bank Automation News

    Discover invests in tech & analytics | Bank Automation News

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    Discover Financial Services continues to invest in technology and advanced analytics within customer service, originations, risk and compliance, fraud detection and application processes.  During the third quarter of 2023, the financial institution spent $149 million on information processing, an increase of 20% year over year, according to the its earnings presentation. Information processing was up […]

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  • Stocks Are Poised to Rise Monday

    Stocks Are Poised to Rise Monday

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    U.S. stocks are poised to rise on Monday ahead of a week of earnings and economic data releases, including quarterly reports from Tesla, Netflix, and .

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  • Tesla, Rivian, Discover, Sphere Entertainment, Nvidia, and More Stock Market Movers

    Tesla, Rivian, Discover, Sphere Entertainment, Nvidia, and More Stock Market Movers

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  • Discover tests generative AI | Bank Automation News

    Discover tests generative AI | Bank Automation News

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    Discover Financial Services is keeping customer needs and compliance at the forefront as it tests uses for generative AI.  “We have to understand what is hype versus what is reality. We have to be very thoughtful around how we deploy those capabilities,” said Jeff Stone, senior director of digital customer service, conversational AI and employee […]

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    Whitney McDonald

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  • New roles for Murrell, Santiago at SVB| Bank Automation News

    New roles for Murrell, Santiago at SVB| Bank Automation News

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    Silicon Valley Bank, a division of First Citizens Bank, named Martin Murrell the new head of global payments and Milton Santiago the new head of global digital solutions last month.   The pair will bring “the vision and execution needed to enhance SVB’s product suite, bringing inventive and bespoke solutions to our innovation economy clients,” Gagan […]

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  • Discover Publishes ML Research | Bank Automation News

    Discover Publishes ML Research | Bank Automation News

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    Discover Financial Services is making its machine learning research publicly available to peers in an effort to help the industry reach common standards with the technology. The $133 billion financial institution (FI) has done extensive research on machine learning definitions, approaching machine learning models, bias quantification and explanation, bias mitigation, approaching computing grouped explainers, and […]

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    Whitney McDonald

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  • Inside look: Discover Financial Services’ approach to responsible AI | Bank Automation News

    Inside look: Discover Financial Services’ approach to responsible AI | Bank Automation News

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    Vetting new technology and jumping through compliance hoops is nothing new for financial institutions — and implementing AI should be no different. In theory. As technology advances and large language models (LLM) improve daily, financial institutions (FI) are finding new applications for it. The AI tech once known as the magic behind chatbots and streamlined […]

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  • CNBC Select’s best personal loans of 2023

    CNBC Select’s best personal loans of 2023

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    Editor’s Note: APRs listed in this article are up-to-date as of the time of publication. They may fluctuate (up or down) as the Fed rate changes. Select will update as changes are made public.

    Personal loans are a form of installment credit that must be paid back in regular increments over a set period of time. Many people use personal loans as an affordable alternative to credit cards because they often have lower interest rates and consumers can use them to cover a wide range of expenses. These loans typically range from $1,000 to $50,000, but you may be able to borrow smaller or larger amounts of money with some lenders.

    CNBC Select evaluated dozens of lenders to round up the best personal loans of 2023. We looked at key factors like interest rates, fees, loan amounts and term lengths offered, plus other features including how your funds are distributed, autopay discounts, customer service and how fast you can get your funds. (Read more about our methodology below.)

    The best personal loans of 2023

    • Best overall: LightStream Personal Loans
    • Best for debt consolidation: Happy Money
    • Best for refinancing high-interest debt: SoFi Personal Loans
    • Best for smaller loans: PenFed Personal Loans
    • Best for next-day funding: Discover Personal Loans
    • Best for a lower credit score: Upstart

    Best overall

    LightStream Personal Loans

    • Annual Percentage Rate (APR)

      7.49%—24.49%* with AutoPay

    • Loan purpose

      Debt consolidation, home improvement, auto financing, medical expenses, and others

    • Loan amounts

    • Terms

      24 to 144 months* dependent on loan purpose

    • Credit needed

    • Origination fee

    • Early payoff penalty

    • Late fee

    Pros

    • Same-day funding available through ACH or wire transfer (conditions apply)
    • Loan amounts up to $100,000
    • No origination fees, no early payoff fees, no late fees
    • LightStream plants a tree for every loan

    Cons

    • Requires several years of credit history
    • No option to pay your creditors directly
    • Not available for student loans or business loans
    • No option for pre-approval on website (but pre-qualification is available on some third-party lending platforms)

    Who’s this for? LightStream, the online lending arm of SunTrust Bank, offers low-interest loans with flexible terms for people with good credit or higher. LightStream is known for providing loans for nearly every purpose except for higher education and small business. You could get a LightStream personal loan to buy a new car, remodel the bathroom, consolidate debt, or cover medical expenses, according to the company’s website. 

    You can receive your funds on the same day, if you apply on a banking business day, your application is approved and you electronically sign your loan agreement and verify your direct deposit banking account information by 2:30 p.m. ET.

    LightStream offers the lowest APRs of any lender on this list, including a discount when you sign up for autopay. Interest rates vary by loan purpose, and you can view all ranges on LightStream’s website before you apply. This is subject to change as the Fed rates fluctuate.

    If you select the invoicing option for repayment, your APR will be 0.50% higher than if you sign up for autopay. The APR is fixed, which means your monthly payment will stay the same for the lifetime of the loan. Terms range from 24 to 144 months, dependent on loan purpose — the longest-term option among the loans on our best-of list.

    LightStream does not charge any origination fees, administration fees or early payoff fees.

    Best for debt consolidation

    Happy Money

    • Annual Percentage Rate (APR)

    • Loan purpose

      Debt consolidation/refinancing

    • Loan amounts

    • Terms

    • Credit needed

    • Origination fee

      0% to 5% (based on credit score and application)

    • Early payoff penalty

    • Late fee

      5% of monthly payment amount or $15, whichever is greater (with 15-day grace period)

    Pros

    • Peer-to-peer lending platform makes it easy to check multiple offers
    • Loan approval comes with Happy Money membership and customer support
    • No early payoff fees
    • No late fees
    • Fast and easy application
    • U.S.-based customer service

    Cons

    • Higher loan minimums ($5,000)
    • Must submit soft inquiry to see origination fees and other details

    How Payoff is designed to help you stay motivated:

    • Offers borrowers a dedicated “Empowerment Science” team that is available to take questions and provide encouragement
    • Free personality tests, stress assessments and cash flow trackers to help borrowers understand their money management style and nail down better habits
    • Free FICO tools help members track their progress*

    *Based on a study of Happy Money Members between February 2020 to August 2020, members who use a Happy Money Loan to eliminate at least $5,000 of credit card balances reportedly see an average FICO Score boost of 40 points. (Results may vary and are not guaranteed.)

    Who’s this for?  A Happy Money personal loan is a good choice if you’re looking to consolidate your credit card debt and pay it down over time at a lower interest rate.

    Happy Money’s mission is to help consumers get out of credit card debt once and for all, which is why its loans are geared specifically toward debt consolidation. You can’t use a Happy Money loan for home renovations, major purchases, education, etc.

    Borrowers can take out loan amounts between $5,000 and $40,000, and the loan terms range from 24 to 60 months. There’s a soft inquiry tool on its website, which allows you to look at possible loan options based on your credit report without impacting your credit score.

    Happy Money doesn’t charge late payment fees, or early payoff penalties if you decide to pay off your debt faster than you initially intended, but there is an origination fee of up to 5% based on your credit score and application. The higher your score, the lower your origination fee and interest rates are likely to be.

    Unlike some lenders, Happy Money allows you to deposit the money you borrow into your linked bank account or send it directly to your creditors. Another perk you get from taking out a Happy Money loan is access to various financial literacy tools, such as free FICO score updates, a team that performs quarterly check-ins with you during your first year of working with Happy Money and tools to help members improve their relationship with money through personality, stress and cash flow assessments.

    Best for refinancing high-interest debt

    SoFi Personal Loans

    • Annual Percentage Rate (APR)

      8.99% to 25.81% when you sign up for autopay

    • Loan purpose

      Debt consolidation/refinancing, home improvement, relocation assistance or medical expenses

    • Loan amounts

    • Terms

    • Credit needed

    • Origination fee

    • Early payoff penalty

    • Late fee

    Pros

    • No origination fees required, no early payoff fees, no late fees
    • Unemployment protection if you lose your job
    • DACA recipients can apply with a creditworthy co-borrower who is a U.S. citizen/permanent resident by calling 877-936-2269
    • Can have more than one SoFi loan at a time (state-permitting) 
    • May accept offer of employment (to start within the next 90 days) as proof of income
    • Co-applicants may apply

    Cons

    • Applicants who are U.S. visa holders must have more than two years remaining on visa to be eligible
    • No co-signers allowed (co-applicants only)

    Who’s this for? SoFi got its start refinancing student loans, but the company has since expanded to offer personal loans up to $100,000 depending on creditworthiness, making it an ideal lender for when you need to refinance high-interest credit card debt.

    If you have high-interest debt on one or more card, and you want to save money by refinancing to a lower APR, SoFi offers a simple sign-up and application process, plus a user-friendly app to manage your payments.

    Another unique aspect of SoFi lending is that you can choose between a variable or fixed APR, whereas most other personal loans come with a fixed interest rate. Variable rates can go up and down over the lifetime of your loan, which means you could potentially save if the APR goes down (but it’s important to remember that the APR can also go up). However, fixed rates guarantee you’ll have the same monthly payment for the duration of the loan’s term, which makes it easier to budget for repayment.

    By setting up automatic electronic paymentsyou can earn a 0.25% discount on your APR. You can also set up online bill pay to SoFi through your bank, or you can send in a paper check.

    Once you apply for and get approved for a SoFi personal loan, your funds should generally be available within a few days of signing your agreement. You can both apply for and manage your loan on SoFi’s mobile app.

    While taking on a sizable loan can be nerve-wracking, SoFi offers some help if you lose your job: You can temporarily pause your monthly bill (with the option to make interest-only payments) while you look for new employment. You may still incur interest, but your payment history will remain unharmed. You can read more about SoFi’s Unemployment Protection program in its FAQs.

    Best for smaller loans

    PenFed Personal Loans

    • Annual Percentage Rate (APR)

    • Loan purpose

      Debt consolidation, home improvement, medical expenses, auto financing and more

    • Loan amounts

    • Terms

    • Credit needed

    • Origination fee

    • Early payoff penalty

    • Late fee

    Pros

    • Credit union membership available to anyone
    • Loans as low as $600
    • Can pick up a physical at a branch
    • May apply with a co-borrower

    Cons

    • Funds come as a physical check
    • Must be a member to get funds (no membership needed to apply)
    • Must pay for expedited shipping to get your funds next day
    • Maximum loan amount of $50,000
    • Late fee of $29

    Who’s this for? PenFed is a federal credit union that offers membership to the general public and provides a number of personal loan options for debt consolidation, home improvement, medical expenses, auto financing and more.

    While most lenders have a $1,000 minimum for loans, you can get a $600 loan from PenFed with terms ranging from one to five years. You don’t need to be a member to apply, but you will need to sign up for a PenFed membership and keep $5 in a qualifying savings account to receive your funds.

    While PenFed loans are a good option for smaller amounts, one drawback is that funds come in the form of a paper check. If there is a PenFed location near you, you can pick up your check directly from the bank. However, if you don’t live close to a branch, you have to pay for expedited shipping to get your check the next day.

    Unlike some lenders, PenFed doesn’t offer a discount for autopay.

    Best for next-day funding 

    Discover Personal Loans

    • Annual Percentage Rate (APR)

    • Loan purpose

      Debt consolidation, home improvement, wedding or vacation

    • Loan amounts

    • Terms

      36, 48, 60, 72 and 84 months

    • Credit needed

    • Origination fee

    • Early payoff penalty

    • Late fee

    Pros

    • No origination fees, no early payoff fees
    • Same-day decision (in most cases)
    • Option to pay creditors directly
    • 7 different payment options from mailing a check to pay by phone or app

    Cons

    • Late fee of $39
    • No autopay discount
    • No cosigners or joint applications

    Who’s this for? Discover Personal Loans can be used for consolidating debt, home improvement, weddings and vacations. You can receive your money as early as the next business day provided that your application was submitted without any errors (and the loan was funded on a weekday). Otherwise, your funds will take no later than a week. 

    While there are no origination fees, Discover does charge a late fee of $39 if you fail to repay your loan on time each month. There’s no penalty for paying your loan off early or making extra payments in the same month to cut down on the interest. 

    If you’re getting a debt consolidation loan, Discover can pay your creditors directly. Once you’re approved for and accept your personal loan, you can link the credit card accounts so Discover will send the money directly. You just need to provide information such as account numbers, the amount you’d like paid and payment address information.

    Any money remaining after paying your creditors can be deposited directly into your preferred bank account.

    Best for a lower credit score

    Upstart Personal Loans

    • Annual Percentage Rate (APR)

    • Loan purpose

      Debt consolidation, credit card refinancing, home improvement, wedding, moving or medical

    • Loan amounts

    • Terms

    • Credit needed

      Credit score of 300 on at least one credit report (but will accept applicants whose credit history is so insufficient they don’t have a credit score)

    • Origination fee

      0% to 10% of the target amount

    • Early payoff penalty

    • Late fee

      The greater of 5% of last amount due or $15, whichever is greater

    Pros

    • Open to borrowers with fair credit (minimum 300 score)
    • Will accept applicants who have insufficient credit history and don’t have a credit score
    • No early payoff fees
    • 99% of personal loan funds are sent the next business day after completing required paperwork before 5 p.m. Monday through Friday

    Cons

    • High late fees
    • Origination fee of 0% to 10% of the target amount (automatically withheld from the loan before it’s delivered to you)
    • $10 fee to request paper copies of loan agreement (no fee for eSigned virtual copies)
    • Must have a Social Security number

    Who’s this for? Upstart is ideal for individuals with a low credit score or even no credit history. It is one of the few companies that look at factors beyond your credit score when determining eligibility. It also allows you to apply with a co-applicant, so if you don’t have sufficient credit, you still have the opportunity to receive a lower interest rate.

    Upstart considers factors like education, employment, credit history and work experience. If you want to find out your APR before you apply, Upstart will perform a soft credit check. Once you apply for the loan, the company will perform a hard credit inquiry which will temporarily ding your credit score.

    You can choose a three-year or five-year loan and borrow anywhere from $1,000 to $50,000. Plus, Upstart has fast service — you’ll get your money the next business day if you accept the loan before 5 p.m. EST Monday through Friday. 

    One other major draw for Upstart is that this lender doesn’t charge any prepayment penalties. However, if you’re more than 10 days late on a payment, you’ll owe 5% of the unpaid amount or $15, whichever is greater. You’ll also have to pay an origination fee of up to 12% of the loan amount.

    Get matched with personal loan offers

    FAQs

    How do personal loans work?

    Personal loans are a form of installment credit that can be a more affordable way to finance the big expenses in your life. You can use a personal loan to fund a number of expenses, from debt consolidation to home renovations, weddings, travel and medical expenses.

    Before taking out a loan, make sure you have a plan for how you will use it and pay it off. Ask yourself how much you need, how many months you need to repay it comfortably and how you plan to budget for the new monthly expense. (Learn more about what to consider when taking out a loan.)

    Most loan terms range anywhere from six months to seven years. The longer the term, the lower your monthly payments will be, but they usually also have higher interest rates, so it’s best to elect for the shortest term you can afford. When deciding on a loan term, consider how much you will end up paying in interest overall.

    Once you’re approved for a personal loan, the cash is usually delivered directly to your checking account. However, if you opt for a debt consolidation loan, you can sometimes have your lender pay your credit card accounts directly. Any extra cash left over will be deposited into your bank account.

    Your monthly loan bill will include your installment payment plus interest charges. If you think you may want to pay off the loan earlier than planned, be sure to check if the lender charges an early payoff or prepayment penalty. Sometimes lenders charge a fee if you make extra payments to pay your debt down quicker, since they are losing out on that prospective interest. The fee could be a flat rate, a percentage of your loan amount or the rest of the interest you would have owed them. None of the lenders on our list have early payoff penalties.

    Once you receive the money from your loan, you have to pay back the lender in monthly installments, usually starting within 30 days.

    When your personal loan is paid off, the credit line is closed and you can no longer access it.

    See if you’re pre-approved for a personal loan offer.

    What is a good interest rate on a personal loan?

    Most personal loans come with fixed-rate APRs, so your monthly payment stays the same for the loan’s lifetime. In a few cases, you can take out a variable-rate personal loan. If you go that route, make sure you’re comfortable with your monthly payments changing if rates go up or down.

    Personal loan APRs average slightly above 10%, while the average credit card interest rate is nearly 20%. Given that the average rate of return in the stock market tends to be around 10% when adjusted for inflation, the best personal loan interest rates would be below 10%. That way, you know that you could still earn more than you’re paying in interest.

    However, it’s not always easy to qualify for personal loans with interest rates lower than 10% APR. Your interest rate will be decided based on your credit score, credit history and income, as well as other factors like the loan’s size and term.

    How much do personal loans cost?

    Some lenders charge origination, or sign-up, fees, but none of the loans on this list do. All personal loans charge interest, which you pay over the lifetime of the loan. The lenders on our list do not charge borrowers for paying off loans early, so you can save money on interest by making bigger payments and paying your loan off faster.

    How is my personal loan rate decided?

    As you shop for a low-interest loan or credit card, remember that banks are looking for reliable borrowers who make timely payments. Financial institutions will look at your credit score, income, payment history and, in some cases, cash reserves when deciding what APR to give you.

    To get approved for any kind of credit product (credit card, loan, mortgage, etc.), you’ll first submit an application and agree to let the lender pull your credit report. This helps lenders understand how much debt you owe, what your current monthly payments are and how much additional debt you have the capacity to take on.

    Once you submit your application, you may be approved for a variety of loan options. Each will have a different length of time to pay the loan back (your term) and a different interest rate. Your interest rate will be decided based on your credit score, credit history and income, as well as other factors like the loan’s size and term. Generally, loans with longer terms have higher interest rates than loans you bay back over a shorter period of time.

    CNBC Select now has a widget where you can put in your personal information and get matched with personal loan offers without damaging your credit score.

    Don’t miss: The best personal loans if you have bad credit but still need access to cash

    What is a loan term?

    The loan’s term is the length of time you have to pay off the loan. Terms are usually between six months and seven years. Typically, the longer the term, the smaller the monthly payments and the higher the interest rates. 

    How big of a personal can I get?

    Lenders offer a wide range of loan sizes, from $500 to $100,000. Before you apply, consider how much you can afford to make as a monthly payment, as you’ll have to pay back the full amount of the loan, plus interest.

    Common personal loan definitions you should know

    Here are some common personal loan terms you need to know before applying.

    • Co-applicants or joint applications: A co-applicant is a broad term for another person who helps you qualify by attaching their name (and financial details) to your application. A co-applicant can be a co-signer or a co-borrower. Having a co-applicant can be helpful when your credit score isn’t so great, or if you’re a young borrower who doesn’t have much credit history. If your co-applicant has a good credit score, you might be offered better terms, including qualifying for a lower APR and/or a bigger loan. At the same time, both applicants’ credit scores will be affected if you don’t pay back your loan, so be sure that your co-applicant is someone you feel comfortable sharing financial responsibility with. 
    • Co-signers: A co-signer agrees to help you qualify for the loan, but they are only responsible for making payments if you are unable to. The co-signer does not receive the loan, nor do they necessarily make decisions about how it is used. However, the co-signers credit will be negatively affected if the main borrower misses payments or defaults.
    • Co-borrower: Unlike a co-signer, a co-borrower is responsible for paying back the loan and deciding how it is used. Co-borrowers are usually involved in decisions about how the loan is used. Some lenders will only consider two co-borrowers who share a home or business address, as this is a firm indicator that they are sharing the responsibility of money in mutually beneficial ways. Both co-borrowers’ credit scores are on the hook if either one stops making payments or defaults.
    • Direct payments: Some lenders offer direct payments when you select debt consolidation as the reason for taking out a personal loan. With direct payments, the lender pays your creditors directly, and then deposits any leftover funds into your checking or savings account. Until you see your account balance is fully paid off, it’s best to keep making payments so that you don’t get hit with additional late fees and interest charges.
    • Early payoff penalty: Before you accept a loan, look to see if the lender charges an early payoff or prepayment penalty. Because lenders expect to get paid interest for the full term of your loan, they could charge you a fee if you make extra payments to pay your debt down quicker. The fees could equal either the remaining interest you would have owed, a percentage of your payoff balance or a flat rate.
    • Origination fee: An origination fee is a one-time upfront charge that your lender subtracts from your loan to pay for administration and processing costs. It is usually between 1% and 5%, but sometimes it is charged as a flat-rate fee. For example, if you took out a loan for $20,000 and there was a 5% origination fee, you would only receive $19,000 when you got your funds. Your lender would get $1,000 of the loan off the top, and you’d still have to pay back the full $20,000 plus interest. It’s best to avoid origination fees if possible. Having a good to excellent credit score helps you qualify for loans that don’t have origination or administration fees. 
    • Unsecured versus secured loans: Most personal loans are unsecured, meaning they are not tied to collateral. However, if your credit score is less-than-stellar and you’re finding it hard to qualify for the best loans, you can sometimes use a car, house or other assets to act as collateral in case you default on your payments. When you put an asset up as collateral, you are giving your lender permission to repossess it if you don’t pay back your debts on time and in full.

    Our methodology

    To determine which personal loans are the best, CNBC Select analyzed dozens of U.S. personal loans offered by both online and brick-and-mortar banks, including large credit unions, that come with no origination or signup fees, fixed-rate APRs and flexible loan amounts and terms to suit an array of financing needs.

    When narrowing down and ranking the best personal loans, we focused on the following features:

    • No (or low) origination or signup fee: The majority of lenders on our best-of list don’t charge borrowers an upfront fee for processing your loan. For the ones that do, the fee is relatively low and only applies if you have a low credit score.
    • Fixed-rate APR: Variable rates can go up and down over the lifetime of your loan. With a fixed rate APR, you lock in an interest rate for the duration of the loan’s term, which means your monthly payment won’t vary, making your budget easier to plan.
    • Flexible minimum and maximum loan amounts/terms: Each lender provides a variety of financing options that you can customize based on your monthly budget and how long you need to pay back your loan.
    • No early payoff penalties: The lenders on our list do not charge borrowers for paying off loans early.
    • Streamlined application process: We considered whether lenders offered same-day approval decisions and a fast online application process. 
    • Customer support: Every loan on our list provides customer service available via telephone, email or secure online messaging. We also opted for lenders with an online resource hub or advice center to help you educate yourself about the personal loan process and your finances.
    • Fund disbursement: The loans on our list deliver funds promptly through either electronic wire transfer to your checking account or in the form of a paper check. Some lenders (which we noted) offer the ability to pay your creditors directly.
    • Autopay discounts: We noted the lenders that reward you for enrolling in autopay by lowering your APR by 0.25% to 0.50%.
    • Creditor payment limits and loan sizes: The above lenders provide loans in an array of sizes, from $500 to $100,000. Each lender advertises its respective payment limits and loan sizes, and completing a preapproval process can give you an idea of what your interest rate and monthly payment would be for such an amount.

    After reviewing the above features, we sorted our recommendations by best for overall financing needs, debt consolidation and refinancing, small loans, next-day funding and lower credit scores.

    Note that the rates and fee structures advertised for personal loans are subject to fluctuate in accordance with the Fed rate. However, once you accept your loan agreement, a fixed-rate APR will guarantee interest rate and monthly payment will remain consistent throughout the entire term of the loan. Your APR, monthly payment and loan amount depend on your credit history and creditworthiness. To take out a loan, lenders will conduct a hard credit inquiry and request a full application, which could require proof of income, identity verification, proof of address and more. 

    Catch up on CNBC Select’s in-depth coverage of credit cardsbanking and money, and follow us on TikTokFacebookInstagram and Twitter to stay up to date

    Subscribe to the CNBC Select Newsletter!

    Money matters — so make the most of it. Get expert tips, strategies, news and everything else you need to maximize your money, right to your inbox. Sign up here.

    *Your LightStream loan terms, including APR, may differ based on loan purpose, amount, term length, and your credit profile. Excellent credit is required to qualify for lowest rates. Rate is quoted with AutoPay discount. AutoPay discount is only available prior to loan funding. Rates without AutoPay are 0.50% points higher. Subject to credit approval. Conditions and limitations apply. Advertised rates and terms are subject to change without notice. Payment example: Monthly payments for a $10,000 loan at 7.99% APR with a term of three years would result in 36 monthly payments of $313.32.

    Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.

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  • What banks are saying about AI | Bank Automation News

    What banks are saying about AI | Bank Automation News

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    NEW YORK — Banks are looking into AI use cases within their operations, but many are proceeding with caution as they keep customer experience, data collection and, especially, regulation in mind. Financial institutions discussed AI within the industry at Fintech Nexus on Wednesday. They said:  Provident Bank: Banks can use AI to gain a better […]

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  • Banks prioritize tech spend in Q1 | Bank Automation News

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    Tech spend remained strong overall in the first quarter as the industry prepped for an economic downturn, and turbulence swept the banking world amid the collapse of Silicon Valley Bank and Signature Bank. The $132 billion Discover Financial Services increased its technology and consulting expenses 31% year-over-year in Q1 to $232 million, according to the […]

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    Whitney McDonald

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  • J&J to Lift Dividend for 61st Year. These 6 Firms Are Raising Payouts Too.

    J&J to Lift Dividend for 61st Year. These 6 Firms Are Raising Payouts Too.

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  • Discover tech investment jumps 31% in Q1 | Bank Automation News

    Discover tech investment jumps 31% in Q1 | Bank Automation News

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    Discover Financial Services increased its technology spending 31% last quarter to focus on four areas of investment: machine learning and AI, core systems, and network and compliance management systems. The company made the disclosure during its first-quarter earnings report released Thursday. Discover spent $232 million on technology and consulting expenses during the quarter, according to […]

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  • Deposit security through technology | Bank Automation News

    Deposit security through technology | Bank Automation News

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    The fall of Silicon Valley Bank has bank clients looking to financial institutions for deposit security, and banks must have the technology to bring peace of mind to clients.  “The thing that really hurt SVB is … the depositors lost faith in the viability of the institution,” Will Robinson, chief executive at Encapture, told Bank […]

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  • Discover democratizes tech with open-source developer platform | Bank Automation News

    Discover democratizes tech with open-source developer platform | Bank Automation News

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    Discover Financial Services is democratizing its technology by allowing engineers and outside developers to share their knowledge in a newly launched platform.  The platform, Discover Technology Experience, allows developers to share ideas and work on technologies such as robotic process automation (RPA). Its aim is to attract engineers to work for Discover, Angel Diaz, leader […]

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  • Discover uses virtual desktops to deploy, update bots | Bank Automation News

    Discover uses virtual desktops to deploy, update bots | Bank Automation News

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    Discover Financial Services is housing, deploying and pushing out updates to its own robotic process automation bots via virtual desktop infrastructure to test processes in real time.  The robotic process automation (RPA) bots reside within the virtual desktop infrastructure (VDI), where Discover’s engineering team can fine-tune them, said Matthew Radaci, principal automation engineer at Discover, […]

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  • Discover execs join Bank Automation Summit US 2023 | Bank Automation News

    Discover execs join Bank Automation Summit US 2023 | Bank Automation News

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    Discover Financial Services’ Joe Mills, director of transformation strategy and automation, and Dan Ireland, senior manager of automation and businesses strategy, have joined Bank Automation Summit U.S. 2023 to speak on robotic process automation and automation operations.

    View the full agenda for Bank Automation Summit U.S. 2023 here.

    Photo by Bloomberg Mercury

    Mills will join the panel “Automation operations: Use cases for transformation” on Thursday, March 2, at 1:30 p.m. ET, to discuss how to tackle automation projects.

    Ireland will discuss how to build better RPA bots using process mining and process discovery on the panel “New approaches and techniques in RPA” on Friday, March 3 at 9:05 a.m. ET.

    In 2022, Discover Financial Services partnered with vendor management platform TYDEi to streamline and digitize payments in the health care industry, and launched its Advanced Analytics Resource Center to enhance technology and analytics investments, according to a Discover release.

    The Summit takes place March 2-3 at the Westin Charlotte in Charlotte, N.C., and brings together U.S.-based industry experts to discuss banking automation and technology topics, including cloud modernization and automating real-time payment processes.

    Learn more about the Bank Automation Summit U.S. 2023 here and register here.

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  • The credit scoring system has its downsides — here’s what a new credit scoring and reporting system could look like

    The credit scoring system has its downsides — here’s what a new credit scoring and reporting system could look like

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    In the U.S., credit scores can affect every aspect of someone’s life. This three-digit number can determine the interest rate you get on a mortgage, the APR you receive on a credit card and the rates you pay for car and homeowner’s insurance.

    There are three major credit bureaus — Experian, Equifax and Transunion — which collect information on an individual’s credit use. This information is then recorded in a credit report, and a three-digit credit score is calculated using one of two major scoring models, FICO and VantageScore.

    Most scores range from 300 to 850 with higher scores indicating that a borrower is lower risk and more likely to make on-time payments. FICO uses factors like payment history, amounts owed, credit mix, length of credit history and new credit.

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    What credit scores don’t capture

    Lenders have always needed a way to determine a borrower’s creditworthiness, and credit scores were a faster, easier way to do so. 

    Yet are these three-digit numbers really a foolproof way of figuring out someone’s creditworthiness? What happens to people who don’t have credit scores or those who have poor scores?

    Barbara Kiviat, assistant professor of sociology at Stanford, explains that while credit scores are meant to predict whether or not someone will default on a loan, these scores don’t reflect why someone has defaulted.

    For example, someone may fail to pay their credit card bill in full during an economic downturn or a job loss but this doesn’t necessarily mean they’ve been irresponsible with their credit. Credit scores are supposed to show how creditworthy someone is, but they can be a flawed measure of creditworthiness because they don’t account for the many factors that affect someone’s ability to repay their debt.

    “If you look at credit scores from the perspective of other social actors, like policymakers or consumer advocates, why someone does or does not repay might start to have more bearing on how you make sense of credit scores,” says Kiviat. 

    The credit scoring system can also reflect and even worsen existing racial and wealth inequality.

    As Kiviat writes, “it is harder to maintain good credit when one faces precarious work, has no wealthy family members to turn to in emergencies, is sold predatory loans, and otherwise experiences the disadvantages minorities in the U.S. disproportionately do.”

    For racial minorities, a lack of a credit score or a credit file that’s too thin to be scored can mean a lack of access to credit. This leads many to rely on cash or loans with high APRs, creating a vicious cycle where people end up with high-interest debt that’s hard to pay off and which may ultimately hurt their credit scores.

    A 2010 CFPB report found that a more significant percentage of Black and Hispanic individuals (15%) are credit invisible, or unscorable, compared to White and Asian individuals (9%). Furthermore, a larger percentage of credit-invisible individuals reside in low-income neighborhoods (30%) than in high-income ones (4%).

    “It’s important to note that credit scores didn’t create some of the social economic disparities,” Sally Taylor, vice president and general manager at FICO, told CNBC. “They simply reflect the social economic disparities that are out there…”

    Reforming the credit scoring system

    One proposed solution to make more people’s credit visible is to include alternative forms of data on credit reports. For example, mortgage payments are included on your credit report while rental payments are typically not. Therefore, the system benefits homeowners but not renters.

    Experian Boost was launched in 2019 and uses data not typically collected on people’s credit reports such as on-time utility, streaming subscription and telecom payments. It’s a free service and it only considers positive payment history, so late payments on added accounts won’t negatively affect your score. It also recently added the ability to include rent payments in the calculation of your credit score.

    Experian Boost®

    On Experian’s secure site

    • Cost

    • Average credit score increase

      13 points, though results vary

    • Credit report affected

    • Credit scoring model used

    Results will vary. See website for details.

    However, the use of alternative data could come with drawbacks. Just as homeowners are prone to falling behind on mortgage payments during a recession, renters are too. If credit bureaus or policymakers aren’t careful, including alternative data could end up hurting the people that it’s supposed to help the most. 

    Another proposed solution is using cash-flow data from people’s bank accounts for underwriting, yet more research is still needed.

    “Credit underwriting with cash-flow data involves using financial data insights from a bank account or other types of transaction accounts to evaluate consumers and small businesses for credit,” says Melissa Koide, CEO of FinRegLab.

    FinRegLab looked at data from six non-bank financial services providers, such as Petal and Kabbage, and found that cash flow data for underwriting worked as well as traditional credit scores, and primarily benefited borrowers who were credit invisible or who had poor credit scores.

    And of course, while the credit reporting system is error-free for the majority of people, many still have mistakes on their reports that could affect their credit scores, according to Aaron Klein, senior fellow in Economic Studies at the Brookings Institution.

    How to check your credit score for free

    A recent survey done by Consumer Reports found that more than one-third of people who checked their credit report found an error, the majority of which were related to an individual’s personal information, such as an incorrect name or address. This leaves consumers with the responsibility of checking their credit reports and scores for errors.

    Credit reports became available to consumers for free in 2003. People can access one free credit report from each of the main credit bureaus once a year through annualcreditreport.com, which is authorized by federal law.

    Consumers can also check their credit scores for free throughout the year using resources provided through credit card issuers. For example, people can use Chase Credit Journey or CreditWise from Capital One to find out their VantageScore® 3.0 credit score, even if they don’t have any credit cards.

    Chase Credit Journey

    • Cost

    • Credit bureaus monitored

    • Credit scoring model used

    • Dark web scan

    • Identity theft insurance

    CreditWise® from Capital One

    Information about CreditWise has been collected independently by Select and has not been reviewed or provided by Capital One prior to publication.

    • Cost

    • Credit bureaus monitored

    • Credit scoring model used

    • Dark web scan

    • Identity insurance

    Getting your FICO score can be a bit trickier. People can access it through Experian or a lender that partners with FICO. If you want to get it through a card issuer, you’ll need to be a Discover member in order to use Discover Credit Scorecard which provides free FICO scores. 

    And in Washington, there’s been some political appetite for reform but not enough for change. 

    Congresswoman Ayanna Pressley (D-MA) has spearheaded The Comprehensive CREDIT Act of 2021 which would reform the dispute process for mistakes on credit reports and would require that credit reporting agencies provide a free score to consumers once a year.

    Bottom line

    Editorial Note: Opinions, analyses, reviews or recommendations expressed in this article are those of the Select editorial staff’s alone, and have not been reviewed, approved or otherwise endorsed by any third party.

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