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Tag: computer science and information technology

  • Meta stock jumps after company reports first revenue growth in nearly a year | CNN Business

    Meta stock jumps after company reports first revenue growth in nearly a year | CNN Business

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    New York
    CNN
     — 

    Facebook-parent Meta on Wednesday reported that it grew sales by 3% during the first three months of the year, reversing a trend of three consecutive quarters of revenue declines and far exceeding Wall Street analysts’ expectations.

    Meta shares jumped as much as 12% in after-hours trading following the report, continuing the company’s strong trajectory since Zuckerberg announced that 2023 would be a “year of efficiency.”

    Another bright spot: user growth was relatively strong compared to recent quarters. The number of monthly active people on Meta’s family of apps grew 5% from the prior year to more than 3.8 billion and Facebook daily active users increased 4% to more than 2 billion.

    “We had a good quarter and our community continues to grow,” Zuckerberg said in a statement Wednesday. “We’re also becoming more efficient so we can build better products faster and put ourselves in a stronger position to deliver our long term vision.”

    But Meta has a long hill to climb.

    The company also reported that profits declined by nearly a quarter compared to the same period in the prior year to $5.7 billion. Price per advertisement — an indicator of the health of the company’s core digital ad business — also decreased by 17% from the year prior.

    Meta has been in the midst of a massive restructuring, as it attempts to recover from a perfect storm of heightened competition, lingering recession fears resulting in fewer ad dollars and a multibillion dollar effort to build a future version of the internet it calls the metaverse. Meta said in November it would eliminate 11,000 jobs, the single largest round of cuts in its history. And in March, Zuckerberg announced Meta would lay off another 10,000 employees. All told, the cuts will shrink Meta’s workforce by a quarter.

    Meta took a hit of more than $1 billion related to the restructuring in the March quarter, and said it will realize additional charges of around $500 million related to 2023 layoffs by the end of the year.

    Zuckerberg said on a call with analysts Wednesday that when Meta started its “efficiency work” late last year, “our business wasn’t performing as well as I wanted, but now we’re increasingly doing this work from a position of strength.”

    The company said it expects revenue to grow again in the current quarter compared to the prior year. And it slightly lowered its expectations for full-year expenses, potentially buoying investor optimism.

    “The year of efficiency is off to a stronger than expected start for Meta,” Insider Intelligence principal analyst Debra Aho Williamson said in a statement. But she added that the company “can’t afford to sit still in this environment.”

    Like other tech companies, Meta has recently read investor cues and taken to playing up its focus on artificial intelligence rather than the metaverse. The shift comes as Meta contends with the popularity of AI tools from tech firms like Microsoft and OpenAI.

    In his statement with the results Wednesday, Zuckerberg said: “Our AI work is driving good results across our apps and business.” He added in the call that the company’s AI work includes efforts to build AI chat experiences in WhatsApp and Messenger, as well as visual creation tools for posts on Facebook and Instagram and advertisements.

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  • Chinese police detain man for allegedly using ChatGPT to spread rumors online | CNN Business

    Chinese police detain man for allegedly using ChatGPT to spread rumors online | CNN Business

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    Hong Kong
    CNN
     — 

    Police in China have detained a man they say used ChatGPT to create fake news and spread it online, in what state media has called the country’s first criminal case related to the AI chatbot.

    According to a statement from police in the northwest province of Gansu, the suspect allegedly used ChatGPT to generate a bogus report about a train crash, which he then posted online for profit. The article received about 15,000 views, the police said in Sunday’s statement.

    ChatGPT, developed by Microsoft

    (MSFT)
    -backed OpenAI, is banned in China, though internet users can use virtual private networks (VPN) to access it.

    Train crashes have been a sensitive issue in China since 2011, when authorities faced pressure to explain why state media had failed to provide timely updates on a bullet train collision in the city of Wenzhou that resulted in 40 deaths.

    Gansu authorities said the suspect, surnamed Hong, was questioned in the city of Dongguan in southern Guangdong province on May 5.

    “Hong used modern technology to fabricate false information, spreading it on the internet, which was widely disseminated,” the Gansu police said in the statement.

    “His behavior amounted to picking quarrels and provoking trouble,” they added, explaining the offense that Hong was accused of committing.

    Police said the arrest was the first in Gansu since China’s Cyberspace Administration enacted new regulations in January to rein in the use of deep fakes. State broadcaster CGTN says it was the country’s first arrest of a person accused of using ChatGPT to fabricate and spread fake news.

    Formally known as deep synthesis, deep fake refers to highly realistic textual and visual content generated by artificial intelligence.

    The new legislation bars users from generating deep fake content on topics already prohibited by existing laws on China’s heavily censored internet. It also outlines take down procedures for content considered false or harmful.

    The arrest also came amid a 100-day campaign launched by the internet branch of the Ministry of Public Security in March to crack down on the spread of internet rumors.

    Since the beginning of the year, Chinese internet giants such as Baidu

    (BIDU)
    and Alibaba

    (BABA)
    have sought to catch up with OpenAI, launching their own versions of the ChatGPT service.

    Baidu unveiled “Wenxin Yiyan” or “ERNIE Bot” in March. Two months later, Alibaba launched “Tongyi Qianwen,” which roughly translates as seeking truth by asking a thousand questions.

    In draft guidelines issued last month to solicit public feedback, China’s cyberspace regulator said generative AI services would be required to undergo security reviews before they can operate.

    Service providers will also be required to verify users’ real identities, as well as providing details about the scale and type of data they use, their basic algorithms and other technical information.

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  • Amazon looks to adapt Alexa to the rise of ChatGPT | CNN Business

    Amazon looks to adapt Alexa to the rise of ChatGPT | CNN Business

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    CNN
     — 

    For years, Alexa has been synonymous with virtual assistants that can interact with users and do tasks on their behalf.

    Now Amazon is trying to keep pace with a new wave of conversational AI tools that have accelerated the artificial intelligence arms race in the tech industry and rapidly reshaped what consumers may expect from their tech products.

    Amazon’s goal is to use AI “to create this great personal assistant,” said Dave Limp, senior VP of devices and services, in a recent interview with CNN. “We’ve been using all forms of AI for a long time, but now that we see this emergence of generative AI, we can accelerate that vision even faster.”

    Generative AI refers to a type of AI that can create new content, such as text and images, in response to user prompts. Limp did not elaborate on how generative AI could be used in Alexa products, but there are clear possibilities.

    In theory, this technology could one day help Alexa have more natural conversations with users, answer more complex questions, and be more creative by telling stories or making up song lyrics in seconds. It could also enable more personalized interactions, allowing the assistant to learn about the device owner’s interests, preferences and better tailor its responses to each person.

    “We’re not done and won’t be done until Alexa is as good or better than the ‘Star Trek’ computer,” Limp said. “And to be able to do that, it has to be conversational. It has to know all. It has to be the true source of knowledge for everything.”

    Alexa launched nearly a decade ago and, along with Siri, Cortana and other voice assistants, seemed poised to change the way people interacted with technology. But the viral success of ChatGPT has arguably accomplished that faster and across a wider range of everyday products.

    The effort to continue updating the technology that powers Alexa comes at a difficult moment for Amazon. Like other Big Tech companies, Amazon is now slashing staff and shelving products in an urgent effort to cut costs amid broader economic uncertainty. The Alexa division has not escaped unscathed.

    Amazon confirmed plans in January to lay off more than 18,000 employees as the global economic outlook continued to worsen. In March, the company said about 9,000 more jobs would be impacted. Limp said his division lost about 2,000 people, about half of which were from the Alexa team.

    Amazon also shut down some of the products it spun up earlier in the pandemic, such as its wearable fitness brand Halo, which allowed users to ask Alexa questions about their health and wellness. Limp said the company also shelved some “more risky” projects. “I wouldn’t doubt we’ll dust them off at some point and bring them back,” he said. “We’re still taking a lot of risks in this organization.”

    But Limp said Alexa remains a “North Star” for his division. “To give you a sense, there’s still thousands and thousands of people working on Alexa,” he said.

    Amazon is indeed still investing in Alexa and its related Echo smart speaker lineup. Last week, the company unveiled several new products, including the $39.99 Echo Pop and the $89.99 Echo Show 5, its smart speaker with a screen. While the products feature incremental updates, Limp said Amazon’s current lineup contains hints of what’s to come with its AI efforts, beyond generative AI.

    For example, if Alexa is enabled on an Echo Show, where it can rotate and follow users around the room, “you’ll see glimmers of where it’s going over the next months and years,” Limp said.

    But generative AI remains a key focus for the company. Amazon CEO Andy Jassy said in a letter to shareholders in April that the company is focused on “investing heavily” in the technology “across all of our consumer, seller, brand, and creator experiences.”

    The company is reportedly working on adding ChatGPT-like search capabilities for its e-commerce store. Amazon is also rumored to be planning to use generative AI to bring conversational language to a home robot.

    While Limp didn’t comment on the report, he said the end goal has long been for Alexa to communicate with users in a fluid, natural way, whether it’s through an Echo device or other products such as its robotic dog, Astro.

    The concept remains a “hard technical challenge,” he said, but one that is “more tractable” with generative AI. “There’s still some hard corner cases and things to work out,” he said.

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  • ‘We no longer know what reality is.’ How tech companies are working to help detect AI-generated images | CNN Business

    ‘We no longer know what reality is.’ How tech companies are working to help detect AI-generated images | CNN Business

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    New York
    CNN
     — 

    For a brief moment last month, an image purporting to show an explosion near the Pentagon spread on social media, causing panic and a market sell-off. The image, which bore all the hallmarks of being generated by AI, was later debunked by authorities.

    But according to Jeffrey McGregor, the CEO of Truepic, it is “truly the tip of the iceberg of what’s to come.” As he put it, “We’re going to see a lot more AI generated content start to surface on social media, and we’re just not prepared for it.”

    McGregor’s company is working to address this problem. Truepic offers technology that claims to authenticate media at the point of creation through its Truepic Lens. The application captures data including date, time, location and the device used to make the image, and applies a digital signature to verify if the image is organic, or if it has been manipulated or generated by AI.

    Truepic, which is backed by Microsoft, was founded in 2015, years before the launch of AI-powered image generation tools like Dall-E and Midjourney. Now McGregor says the company is seeing interest from “anyone that is making a decision based off of a photo,” from NGOs to media companies to insurance firms looking to confirm a claim is legitimate.

    “When anything can be faked, everything can be fake,” McGregor said. “Knowing that generative AI has reached this tipping point in quality and accessibility, we no longer know what reality is when we’re online.”

    Tech companies like Truepic have been working to combat online misinformation for years, but the rise of a new crop of AI tools that can quickly generate compelling images and written work in response to user prompts has added new urgency to these efforts. In recent months, an AI-generated image of Pope Francis in a puffer jacket went viral and AI-generated images of former President Donald Trump getting arrested were widely shared, shortly before he was indicted.

    Some lawmakers are now calling for tech companies to address the problem. Vera Jourova, vice president of the European Commission, on Monday called for signatories of the EU Code of Practice on Disinformation – a list that includes Google, Meta, Microsoft and TikTok – to “put in place technology to recognize such content and clearly label this to users.”

    A growing number of startups and Big Tech companies, including some that are deploying generative AI technology in their products, are trying to implement standards and solutions to help people determine whether an image or video is made with AI. Some of these companies bear names like Reality Defender, which speak to the potential stakes of the effort: protecting our very sense of what’s real and what’s not.

    But as AI technology develops faster than humans can keep up, it’s unclear whether these technical solutions will be able to fully address the problem. Even OpenAI, the company behind Dall-E and ChatGPT, admitted earlier this year that its own effort to help detect AI-generated writing, rather than images, is “imperfect,” and warned it should be “taken with a grain of salt.”

    “This is about mitigation, not elimination,” Hany Farid, a digital forensic expert and professor at the University of California, Berkeley, told CNN. “I don’t think it’s a lost cause, but I do think that there’s a lot that has to get done.”

    “The hope,” Farid said, is to get to a point where “some teenager in his parents basement can’t create an image and swing an election or move the market half a trillion dollars.”

    Companies are broadly taking two approaches to address the issue.

    One tactic relies on developing programs to identify images as AI-generated after they have been produced and shared online; the other focuses on marking an image as real or AI-generated at its conception with a kind of digital signature.

    Reality Defender and Hive Moderation are working on the former. With their platforms, users can upload existing images to be scanned and then receive an instant breakdown with a percentage indicating the likelihood for whether it’s real or AI-generated based on a large amount of data.

    Reality Defender, which launched before “generative AI” became a buzzword and was part of competitive Silicon Valley tech accelerator Y Combinator, says it uses “proprietary deepfake and generative content fingerprinting technology” to spot AI-generated video, audio and images.

    In an example provided by the company, Reality Defender highlights an image of a Tom Cruise deepfake as 53% “suspicious,” telling the user it has found evidence showing the face was warped, “a common artifact of image manipulation.”

    Defending reality could prove to be a lucrative business if the issue becomes a frequent concern for businesses and individuals. These services offer limited free demos as well as paid tiers. Hive Moderation said it charges $1.50 for every 1,000 images as well as “annual contract deals” that offer a discount. Realty Defender said its pricing may vary based on various factors, including whether the client needs “any bespoke factors requiring our team’s expertise and assistance.”

    “The risk is doubling every month,” Ben Colman, CEO of Reality Defender, told CNN. “Anybody can do this. You don’t need a PhD in computer science. You don’t need to spin up servers on Amazon. You don’t need to know how to write ransomware. Anybody can do this just by Googling ‘fake face generator.’”

    Kevin Guo, CEO of Hive Moderation, described it as “an arms race.”

    “We have to keep looking at all the new ways that people are creating this content, we have to understand it and add it to our dataset to then classify the future,” Guo told CNN. “Today it’s a small percent of content for sure that’s AI-generated, but I think that’s going to change over the next few years.”

    In a different, preventative approach, some larger tech companies are working to integrate a kind of watermark to images to certify media as real or AI-generated when they’re first created. The effort has so far largely been driven by the Coalition for Content Provenance and Authenticity, or C2PA.

    The C2PA was founded in 2021 to create a technical standard that certifies the source and history of digital media. It combines efforts by the Adobe-led Content Authenticity Initiative (CAI) and Project Origin, a Microsoft- and BBC-spearheaded initiative that focuses on combating disinformation in digital news. Other companies involved in C2PA include Truepic, Intel and Sony.

    Based on the C2PA’s guidelines, the CAI makes open source tools for companies to create content credentials, or the metadata that contains information about the image. This “allows creators to transparently share the details of how they created an image,” according to the CAI website. “This way, an end user can access context around who, what, and how the picture was changed — then judge for themselves how authentic that image is.”

    “Adobe doesn’t have a revenue center around this. We’re doing it because we think this has to exist,” Andy Parsons, Senior Director at CAI, told CNN. “We think it’s a very important foundational countermeasure against mis- and disinformation.”

    Many companies are already integrating the C2PA standard and CAI tools into their applications. Adobe’s Firefly, an AI image generation tool recently added to Photoshop, follows the standard through the Content Credentials feature. Microsoft also announced that AI art created by Bing Image Creator and Microsoft Designer will carry a cryptographic signature in the coming months.

    Other tech companies like Google appear to be pursuing a playbook that pulls a bit from both approaches.

    In May, Google announced a tool called About this image, offering users the ability to see when images found on its site were originally indexed by Google, where images might have first appeared and where else they can be found online. The tech company also announced that every AI-generated image created by Google will carry a markup in the original file to “give context” if the image is found on another website or platform.

    While tech companies are trying to tackle concerns about Ai-generated images and the integrity of digital media, experts in the field stress that these businesses will ultimately need to work with each other and the government to address the problem.

    “We’re going to need cooperation from the Twitters of the world and the Facebooks of the world so they start taking this stuff more seriously, and stop promoting the fake stuff and start promoting the real stuff,” said Farid. “There’s a regulatory part that we haven’t talked about. There’s an education part that we haven’t talked about.”

    Parsons agreed. “This is not a single company or a single government or a single individual in academia who can make this possible,” he said. “We need everybody to participate.”

    For now, however, tech companies continue to move forward with pushing more AI tools into the world.

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  • First on CNN: Senators press Google, Meta and Twitter on whether their layoffs could imperil 2024 election | CNN Business

    First on CNN: Senators press Google, Meta and Twitter on whether their layoffs could imperil 2024 election | CNN Business

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    CNN
     — 

    Three US senators are pressing Facebook-parent Meta, Google-parent Alphabet and Twitter about whether their layoffs may have hindered the companies’ ability to fight the spread of misinformation ahead of the 2024 elections.

    In a letter to the companies dated Tuesday, the lawmakers warned that reported staff cuts to content moderation and other teams could make it harder for the companies to fulfill their commitments to election integrity.

    “This is particularly troubling given the emerging use of artificial intelligence to mislead voters,” wrote Minnesota Democratic Sen. Amy Klobuchar, Vermont Democratic Sen. Peter Welch and Illinois Democratic Sen. Dick Durbin, according to a copy of the letter reviewed by CNN.

    Since purchasing Twitter in October, Elon Musk has slashed headcount by more than 80%, in some cases eliminating entire teams.

    Alphabet announced plans to cut roughly 12,000 workers across product areas and regions earlier this year. And Meta has previously said it would eliminate about 21,000 jobs over two rounds of layoffs, hitting across teams devoted to policy, user experience and well-being, among others.

    “We remain focused on advancing our industry-leading integrity efforts and continue to invest in teams and technologies to protect our community – including our efforts to prepare for elections around the world,” Andy Stone, a spokesperson for Meta, said in a statement to CNN about the letter.

    Alphabet and Twitter did not immediately respond to a request for comment.

    The pullback at those companies has coincided with a broader industry retrenchment in the face of economic headwinds. Peers such as Microsoft and Amazon have also trimmed their workforces, while others have announced hiring freezes.

    But the social media companies are coming under greater scrutiny now in part due to their role facilitating the US electoral process.

    Tuesday’s letter asked Meta CEO Mark Zuckerberg, Alphabet CEO Sundar Pichai and Twitter CEO Linda Yaccarino how each company is preparing for the 2024 elections and for mis- and disinformation surrounding the campaigns.

    To illustrate their concerns, the lawmakers pointed to recent changes at Alphabet-owned YouTube to allow the sharing of false claims that the 2020 presidential election was stolen, along with what they described as content moderation “challenges” at Twitter since the layoffs.

    The letter, which seeks responses by July 10, also asked whether the companies may hire more content moderation employees or contractors ahead of the election, and how the platforms may be specifically preparing for the rise of AI-generated deepfakes in politics.

    Already, candidates such as Florida Gov. Ron DeSantis appear to have used fake, AI-generated images to attack their opponents, raising questions about the risks that artificial intelligence could pose for democracy.

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  • What is Threads? Here’s what you need to know about the potential ‘Twitter Killer’ | CNN Business

    What is Threads? Here’s what you need to know about the potential ‘Twitter Killer’ | CNN Business

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    New York
    CNN
     — 

    Facebook-parent Meta on Wednesday officially launched its Twitter competitor, Threads, after first confirming its plans for the app just three months ago.

    Threads is already off to a strong start: the app received 30 million sign-ups as of Thursday morning, according to the company, including a large number of brands, celebrities, journalists and many other prominent accounts.

    The mood on Threads Wednesday night felt a bit like the first day of school, with early adopters rushing to try out the app and write their first posts — and some questioning whether the app could end up being the “Twitter killer.” As of Thursday morning, Threads was the top free app on Apple’s App Store and a top trending topic on Twitter.

    Threads could pose a serious threat to Twitter, which has faced backlash since Elon Musk took over the platform in October 2022 and has run it with a fly-by-the-seat-of-your-pants approach. But Twitter has become particularly vulnerable in recent days, angering users over a temporary limit on how much content users can view each day. And for Meta, Threads could further expand its empire of popular apps and provide a new platform on which to sell ads.

    Here is everything we know so far about Meta’s Threads:

    Threads is a new app from the parent company of Facebook, Instagram and WhatsApp. The platform looks a lot like Twitter, with a feed of largely text-based posts — although users can also post photos and videos — where people can have real-time conversations.

    Meta said messages posted to Threads will have a 500-character limit. Similar to Twitter, users can reply to, repost and quote others’ Threads posts. But the app also blends Instagram’s existing aesthetic and navigation system, and offers the ability to share posts from Threads directly to Instagram Stories.

    Thread accounts can also be listed as public or private. Verified Instagram accounts are automatically verified on Threads.

    “The vision for Threads is to create an option and friendly public space for conversation,” Meta CEO Mark Zuckerberg said in a Threads post following the launch. “We hope to take what Instagram does best and create a new experience around text, ideas, and discussing what’s on your mind.”

    Some users did experience occasional glitches and issues getting content to load in the early hours after Threads launched, but that is to be expected when millions of users are joining and using an app at once.

    Users sign up through their Instagram accounts and keep the same username, password and account name, although they can edit their bio to be unique to Threads. Users can also import the list of accounts they follow directly from Instagram, making it super easy to get up and running on the app.

    But it’s not quite so easy to leave Threads. While users can temporarily deactivate their profiles via the settings section on the app, the company says in its privacy policy that “your Threads profile can only be deleted by deleting your Instagram account.” Some users have also raised concerns about the amount of data that the Threads, like Instagram, can collect about users, including location, contacts, search history, browsing history, contact info and more, according to the Apple App Store.

    Threads is available in 100 countries and more than 30 languages via Apple’s iOS and Android, according to the company.

    Threads is just the latest platform launched in recent months in hopes of unseating Twitter as the go-to app for real-time, public conversations. But it may have the greatest chance at success.

    Many Twitter users have expressed desire for an alternative since Musk took over the platform late last year. Frequent technical issues and policy changes have sent some noteworthy Twitter users heading for the exits.

    Meta has at least one significant leg up on Twitter: the size of its existing user base. Meta is hoping to capture at least some of its more than 2 billion global active Instagram users with the new app. That’s compared to Twitter’s active user base, which is somewhere around 250 million.

    “It’ll take some time, but I think there should be a public conversations app with 1 billion+ people on it,” Zuckerberg said in a Threads post. “Twitter has had the opportunity do this but hasn’t nailed it. Hopefully we will.”

    In a tweet on Thursday, Twitter’s new CEO Linda Yaccarino appeared to acknowledge the rival app’s launch, calling Twitter “irreplaceable.”

    “We’re often imitated – but the Twitter community can never be duplicated,” she said.

    Meta’s existing scale and infrastructure could play to its advantage. Whereas many of the other Twitter competitors rolled out in recent months have required users to join waitlists or receive invitations to sign up, only to have to work to recreate their network on the new site, Threads makes it remarkably easy for users to get started.

    But Instagram CEO Adam Mosseri noted in a video posted to the platform that the challenge for new social media platforms often is not getting users to sign up, but rather keeping them engaged long-term.

    In particular, Meta will have to work to prevent spam, harassment, conspiracy theories and false claims on Threads, issues that have caused many users to sour on Twitter. The new platform’s launch comes after Meta laid off more than 20,000 workers starting last November, including user experience, well-being, policy and risk analytics employees. It also comes as campaign season for the 2024 US Presidential election ramps up, with some experts warning of an incoming wave of misinformation. Meta says its Community Guidelines will apply to Threads, just like its other apps.

    For Meta, Threads could be a way of eking additional engagement time out of its massive existing user base.

    Although there are no ads on the platform just yet, Threads could also ultimately supplement Meta’s core advertising business. Meta’s ad business could use a boost after facing challenges from a broad decline in the online ad market and changes to Apple’s app privacy practices, although, if Twitter’s history is any guide, the format is unlikely to attract as many ad dollars as Meta’s other platforms.

    For Zuckerberg, though, the real draw may be in attempting to best his rival, Musk, with whom he has in recent weeks been making plans to engage in a cage fight. Perhaps winning in the battle of social networks is even better.

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  • Leading AI companies commit to outside testing of AI systems and other safety commitments | CNN Politics

    Leading AI companies commit to outside testing of AI systems and other safety commitments | CNN Politics

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    CNN
     — 

    Microsoft, Google and other leading artificial intelligence companies committed Friday to put new AI systems through outside testing before they are publicly released and to clearly label AI-generated content, the White House announced.

    The pledges are part of a series of voluntary commitments agreed to by the White House and seven leading AI companies – which also include Amazon, Meta, OpenAI, Anthropic and Inflection – aimed at making AI systems and products safer and more trustworthy while Congress and the White House develop more comprehensive regulations to govern the rapidly growing industry. President Joe Biden met with top executives from all seven companies at the White House on Friday.

    In a speech Friday, Biden called the companies commitments “real and concrete,” adding they will help fulfill their “fundamental obligations to Americans to develop safe, secure and trustworthy technologies that benefit society and uphold our values and our shared values.”

    “We’ll see more technology change in the next 10 years, or even in the next few years, than we’ve seen in the last 50 years. That has been an astounding revelation,” Biden said.

    White House officials acknowledge that some of the companies have already enacted some of the commitments but argue they will as a whole raise “the standards for safety, security and trust of AI” and will serve as a “bridge to regulation.”

    “It’s a first step, it’s a bridge to where we need to go,” White House deputy chief of staff Bruce Reed, who has been managing the AI policy process, said in an interview. “It will help industry and government develop the capacities to make sure that AI is safe and secure. And we pushed to move so quickly because this technology is moving farther and faster than anything we’ve seen before.”

    While most of the companies already conduct internal “red-teaming” exercises, the commitments will mark the first time they have all committed to allow outside experts to test their systems before they are released to the public. A red team exercise is designed to simulate what could go wrong with a given technology – such as a cyberattack or its potential to be used by malicious actors – and allows companies to proactively identify shortcomings and prevent negative outcomes.

    Reed said the external red-teaming “will help pave the way for government oversight and regulation,” potentially laying the groundwork for that outside testing to be carried out by a government regulator or licenser.

    The commitments could also lead to widespread watermarking of AI-generated audio and visual content with the aim of combating fraud and misinformation.

    The companies also committed to investing in cybersecurity and “insider threat safeguards,” in particular to protect AI model weights, which are essentially the knowledge base upon which AI systems rely; creating a robust mechanism for third parties to report system vulnerabilities; prioritizing research on the societal risks of AI; and developing and deploying AI systems “to help address society’s greatest challenges,” according to the White House.

    Asked by CNN’s Jake Tapper Friday about worries he has when it comes to AI, Microsoft Vice Chair and President Brad Smith pointed to “what people, bad actors, individuals or countries will do” with the technology.

    “That they’ll use it to undermine our elections, that they will use it to seek to break in to our computer networks. You know, that they’ll use it in ways that will undermine the security of our jobs,” he said.

    But, Smith argued, “the best way to solve these problems is to focus on them, to understand them, to bring people together, and to solve them. And the interesting thing about AI, in my opinion, is that when we do that, and we are determined to do that, we can use AI to defend against these problems far more effectively than we can today.”

    Pressed by Tapper about AI and compensation concerns listed in a recent letter signed by thousands of authors, Smith said: “I don’t want it to undermine anybody’s ability to make a living by creating, by writing. That is the balance that we should all want to strike.”

    All of the commitments are voluntary and White House officials acknowledged that there is no enforcement mechanism to ensure the companies stick to the commitments, some of which also lack specificity.

    Common Sense Media, a child internet-safety organization, commended the White House for taking steps to establish AI guardrails, but warned that “history would indicate that many tech companies do not actually walk the walk on a voluntary pledge to act responsibly and support strong regulations.”

    “If we’ve learned anything from the last decade and the complete mismanagement of social media governance, it’s that many companies offer a lot of lip service,” Common Sense Media CEO James Steyer said in a statement. “And then they prioritize their profits to such an extent that they will not hold themselves accountable for how their products impact the American people, particularly children and families.”

    The federal government’s failure to regulate social media companies at their inception – and the resistance from those companies – has loomed large for White House officials as they have begun crafting potential AI regulations and executive actions in recent months.

    “The main thing we stressed throughout the discussions with the companies was that we should make this as robust as possible,” Reed said. “The tech industry made a mistake in warding off any kind of oversight, legislation and regulation a decade ago and I think that AI is progressing even more rapidly than that and it’s important for this bridge to regulation to be a sturdy one.”

    The commitments were crafted during a monthslong back-and-forth between the AI companies and the White House that began in May when a group of AI executives came to the White House to meet with Biden, Vice President Kamala Harris and White House officials. The White House also sought input from non-industry AI safety and ethics experts.

    White House officials are working to move beyond voluntary commitments, readying a series of executive actions, the first of which is expected to be unveiled later this summer. Officials are also working closely with lawmakers on Capitol Hill to develop more comprehensive legislation to regulate AI.

    “This is a serious responsibility. We have to get it right. There’s an enormous, enormous potential upside as well,” Biden said.

    In the meantime, White House officials say the companies will “immediately” begin implementing the voluntary commitments and hope other companies sign on in the future.

    “We expect that other companies will see how they also have an obligation to live up to the standards of safety, security and trust. And they may choose – and we would welcome them choosing – joining these commitments,” a White House official said.

    This story has been updated with additional details.

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  • TikTok is owned by a Chinese company. So why doesn’t it exist there? | CNN Business

    TikTok is owned by a Chinese company. So why doesn’t it exist there? | CNN Business

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    Beijing
    CNN
     — 

    TikTok is fighting to stay alive in the United States as pressure builds in Washington to ban the app if its Chinese owners don’t sell the company.

    But the wildly popular platform, developed with homegrown Chinese technology, isn’t accessible in China. In fact, it’s never existed there. Instead, there’s a different version of TikTok — a sister app called Douyin.

    Both are owned by Beijing-based parent company ByteDance, but Douyin launched before TikTok and became a viral sensation in China. Its powerful algorithm became the foundation for TikTok and is key to its global success.

    But the two platforms, similar on the surface, play by starkly different rules.

    Here’s what you need to know about Douyin and ByteDance:

    Douyin has a whopping 600 million users a day. Like TikTok, it’s a short-form video app.

    Launched in 2016, Douyin was the major money spinner for ByteDance years before TikTok, raking in revenue through in-app tipping and livestreaming.

    ByteDance was founded by Zhang Yiming, a former Microsoft employee, and first became known for its news app Jinri Toutiao or “Today’s Headlines,” which debuted in 2012 soon after the company was founded.

    Toutiao created customized news feeds for each user. People quickly got hooked, with users averaging more than 70 minutes a day on the platform.

    ByteDance applied a similar formula to Douyin.

    Then in 2017, the privately-owned tech company bought a US-based video startup and released TikTok as the overseas version of Douyin. It also bought popular lip syncing app musical.ly, and moved those users onto TikTok in 2018.

    The app’s popularity has since gone global. In 2021, TikTok reached more than 1 billion monthly active users around the world.

    The TikTok and Douyin interfaces look similar, but when users turn on their cameras, one difference becomes clear: Douyin has an automatic beauty filter, which smooths out skin and often changes the shape of a person’s face.

    CNN's Selina Wang takes a photo using TikTok (left) and Douyin (right). Douyin applies an automatic beauty filter.

    Women in China have long faced huge pressure to conform to beauty standards that emphasize a slim figure, large eyes, dewy skin and high cheekbones.

    There is surging demand for plastic surgery. Between 2014 and 2017, the number of people getting plastic surgery in China more than doubled. Meanwhile, beauty apps compete to create filters that show users more beautiful versions of themselves.

    While TikTok also has beauty filters, users can select them when filming. They do not launch automatically.

    A Douyin livestreamer with product details displayed on screen.

    Another major difference between TikTok and Douyin is China’s massive online shopping market.

    Livestreaming sales of products is a multibillion-dollar industry in mainland China, and was given a major boost during the pandemic.

    As of June last year, there were more than 460 million livestreaming e-commerce users in mainland China, according to the Academy of China Council for the Promotion of International Trade, a body affiliated with Beijing’s commerce ministry.

    Douyin is a major platform for livestreamers, along with Taobao, Alibaba’s

    (BABA)
    eBay-like online marketplace.

    A fitness livestreamer on Douyin with products displayed on-screen.

    I
    n-app shopping is made easy: Products and discounts are displayed on-screen during livestreams, with purchases just a swipe or a click away.

    China has one of the world’s strictest censorship regimes, and Douyin must follow the rules.

    Internet watchdogs crack down regularly on online dissent and block politically sensitive information.

    When CNN searched “Tiananmen 1989” in Douyin, nothing came up.

    The Tiananmen massacre, in which Chinese troops cracked down brutally on pro-democracy protesters in Beijing, has been wiped from China’s history books. Any discussion of the event is strictly censored and controlled.

    When CNN searched the same phrase in TikTok, it yielded many results including videos of users talking about what happened and a brief Wikipedia blurb summarizing the event.

    Results are shown when

    “It’s so interesting to see this contradiction in this one company [ByteDance] with these two faces,” said Duncan Clark, chairman and founder of investment advisory BDA China.

    Another key difference: Douyin takes a much stricter line on younger users.

    Users under 14 can access only child-safe content and use the app for just 40 minutes a day and. They can’t use the app from 10 p.m. to 6 a.m.

    Douyin has restrictions in place for users under 14 years old.

    For years, China has tried to curb video game addiction and other unhealthy online habits. It announced a curfew for online gaming for minors in 2019, before outright banning online gaming during weekdays for minors.

    Even on most weekends, users under 18 are only allowed to play for three hours.

    “There’s been very much a laissez-faire attitude in the US towards content, even content targeting teenagers and vulnerable people,” said Clark. “The Chinese government has been much more leaning into regulation at early stages in the growth of Douyin, particularly protecting younger people.”

    TikTok took some similar steps earlier this month, announcing that every user under 18 will soon have their accounts default to a one-hour daily screen time limit, though teenage users will be able to turn off this new default setting.

    The download page for the TikTok app displayed on an Apple iPhone.

    TikTok is not the only Chinese-owned platform finding viral success in the United States.

    Of the top 10 most popular free apps on Apple’s

    (AAPL)
    US app store, four were developed with Chinese technology.

    Besides TikTok, there’s also shopping app Temu, fast fashion retailer Shein and video editing app CapCut, which is also owned by ByteDance.

    TikTok remains hugely popular in the United States, with more than 150 million monthly users — almost half of the country’s population.

    It remains to be seen whether TikTok can convince US lawmakers that it poses no threat — but the showdown in Washington has highlighted larger questions about security and data privacy that could see other apps come under fire.

    These apps could be next, said Clark. He said the US needs a “more sophisticated framework for regulating the big tech companies,” given the number of US investors and users on foreign platforms.

    “They need to also think about how high they’re gonna raise the bar for Chinese investment in the US, and the consequences of completely excluding four of the top ten apps,” said Clark.

    “What’s gonna replace them? And how is that going to play out? And how is that equitable to the investors in those apps versus US players?” he added. “It’s a mess.”

    — CNN’s Riley Zhang contributed reporting.

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  • Italy blocks ChatGPT over privacy concerns | CNN Business

    Italy blocks ChatGPT over privacy concerns | CNN Business

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    London
    CNN
     — 

    Regulators in Italy issued a temporary ban on ChatGPT Friday, effective immediately, due to privacy concerns and said they had opened an investigation into how OpenAI, the US company behind the popular chatbot, uses data.

    Italy’s data protection agency said users lacked information about the collection of their data and that a breach at ChatGPT had been reported on March 20.

    “There appears to be no legal basis underpinning the massive collection and processing of personal data in order to ‘train’ the algorithms on which the platform relies,” the agency said.

    The Italian regulator also expressed concerns over the lack of age verification for ChatGPT users. It argued that this “exposes children to receiving responses that are absolutely inappropriate to their age and awareness.” The platform is supposed to be for users older than 13, it noted.

    The data protection agency said OpenAI would be barred from processing the data of Italian users until it “respects the privacy regulation.”

    OpenAI has been given 20 days to communicate the measures it will take to comply with Italy’s data rules. Otherwise, it could face a penalty of up to €20 million ($21.8 million), or up to 4% of its annual global turnover.

    Since its public release four months ago, ChatGPT has become a global phenomenon, amassing millions of users impressed with its ability to craft convincing written content, including academic essays, business plans and short stories.

    But concerns have also emerged about its rapid spread and what large-scale uptake of such tools could mean for society, putting pressure on regulators around the world to act.

    The European Union is finalizing rules on the use of artificial intelligence in the bloc. In the meantime, EU companies must comply with the General Data Protection Regulation, or GDPR, as well as the Digital Services Act and Digital Markets Act, which apply to tech platforms.

    Meanwhile, so-called “generative AI” tools available to the public are proliferating.

    Earlier this month, OpenAI released GPT-4, a new version of the technology underpinning ChatGPT that is even more powerful. The company said the updated technology passed a simulated law school bar exam with a score around the top 10% of test takers; by contrast, the prior version, GPT-3.5, scored around the bottom 10%.

    This week, some of the biggest names in tech, including Elon Musk, called for AI labs to stop the training of the most powerful AI systems for at least six months, citing “profound risks to society and humanity.”

    — Julia Horowitz contributed reporting.

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  • Samsung profits plunge 95% | CNN Business

    Samsung profits plunge 95% | CNN Business

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    Samsung Electronics flagged a gradual recovery for chips in the second half of the year after its semiconductor business reported a record loss on Thursday, driven by weak demand for tech devices.

    A global downturn in semiconductor purchases amid an economic slowdown and weak customer spending sent chip prices plummeting in the first quarter, triggering production cuts across the sector.

    Samsung

    (SSNLF)
    said its chip business would focus on high-capacity server and mobile products “based on expectations of a gradual market recovery and a rebound in global demand” in the second half.

    For the current quarter, Samsung said it expected limited recovery for memory chips as major data center firms invested more conservatively in servers.

    The world’s biggest memory chipmaker said operating profit fell to 640 billion won ($478.6 million) for the January-March quarter, down 95% from 14.12 trillion won a year earlier and the lowest profit for any quarter in 14 years.

    Revenue fell 18% to 63.7 trillion won.

    The South Korean tech giant’s chip division — normally its most reliable cash cow — reported a 4.58 trillion won loss compared to an 8.45 trillion won profit a year earlier.

    Shoppers around the world have cut back on purchases due to rising inflation. As a result, smartphone, personal computer and server companies have run down inventories, causing chip prices to plunge by about 70% over the previous nine months.

    Samsung made a rare announcement of a chip production cut earlier this month, joining smaller rivals.

    Although this could help chip prices recover slightly, analysts said Samsung’s profit in the current quarter may be similar to Q1 without a fundamental recovery in demand for devices that use chips.

    By the second half of the year, customers will have run down inventory and gradually start buying chips again, Samsung said.

    Despite the record loss in chips, Samsung said it spent 10.7 trillion won in capital expenditures during Q1, the highest for the first quarter of any year.

    Out of that, 9.8 trillion won was spent on chips as Samsung sets up production in its Taylor, Texas and Pyeongtaek, South Korea factories.

    “Samsung Electronics will continue to invest in memory semiconductors at a similar level to the previous year … to secure mid- to long-term competitiveness,” it said.

    Samsung’s mobile business was a brighter spot, reporting 3.94 trillion won profit in Q1, up from 3.82 trillion won a year earlier.

    “Samsung is focusing on profit rather than shipments” as it meets more resilient demand for premium smartphones rather than volume, said Jene Park, senior analyst at Counterpoint.

    In the second half, Samsung forecast the smartphone market would increase in both shipments and revenue as the global economy recovers.

    Shares in Samsung fell 0.5% in morning trade, in line with the wider market.

    Samsung shares have risen about 16% year-to-date as investors anticipate a memory chip recovery in the second half of this year.

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  • OpenAI CEO Sam Altman to testify before Congress | CNN Business

    OpenAI CEO Sam Altman to testify before Congress | CNN Business

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    Washington
    CNN
     — 

    OpenAI CEO Sam Altman will testify before Congress next Tuesday as lawmakers increasingly scrutinize the risks and benefits of artificial intelligence, according to a Senate Judiciary subcommittee.

    During Tuesday’s hearing, lawmakers will question Altman for the first time since OpenAI’s chatbot, ChatGPT, took the world by storm late last year.

    The groundbreaking generative AI tool has led to a wave of new investment in AI, prompting a scramble among US policymakers who have called for guardrails and regulation amid fears of AI’s misuse.

    Also testifying Tuesday will be Christina Montgomery, IBM’s vice president and chief privacy and trust officer, as well as Gary Marcus, a former New York University professor and a self-described critic of AI “hype.”

    “Artificial intelligence urgently needs rules and safeguards to address its immense promise and pitfalls,” said Connecticut Democratic Sen. Richard Blumenthal, who chairs the Senate panel on privacy and technology. “This hearing begins our Subcommittee’s work in overseeing and illuminating AI’s advanced algorithms and powerful technology.”

    He added: “I look forward to working with my colleagues as we explore sensible standards and principles to help us navigate this uncharted territory.”

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  • Amazon is trying to make it simpler to sift through thousands of user reviews | CNN Business

    Amazon is trying to make it simpler to sift through thousands of user reviews | CNN Business

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    CNN
     — 

    Amazon is experimenting with using artificial intelligence to sum up customer feedback about products on the site, with the potential to cut down on the time shoppers spend sifting through reviews before making a purchase.

    On the Amazon product page for Apple’s third-generation AirPods, for example, the AI feature now sums up the more than 4,000 user ratings to note that the wireless headphones “have received positive feedback from customers regarding their sound quality and battery life.” But, it adds, “mixed opinions were also expressed about the performance, durability, fit, comfort, and value of the headphones.”

    The summary features the disclaimer: “AI-generated from the text of customer reviews.”

    “We are significantly investing in generative AI across all of our businesses,” Amazon said in a statement to CNN on Monday, referring to the technology that underpins services such as ChatGPT.

    The effort, first reported by CNBC, marks Amazon’s latest attempt to incorporate generative AI into its services and has the potential to help customers quickly determine the pros and cons of various products. But there are limits.

    For starters, the AI wording is not always intuitive. In the AirPods review, for example, the blurb says “all customers who mentioned stability had a negative opinion about it.”

    As with other generative AI tools, which are trained on vast troves of data online to come up with responses, there are also concerns about tone, accuracy and its potential to “hallucinate” details.

    “Given that generative AI is based on probability, mistakes are possible … and summaries may not be an accurate reflection of customer reviews,” said Reece Hayden, a senior analyst at market research firm ABI Research. “The possibility of hallucinations will be a worry for customers and merchants.”

    Hayden also questions whether the tool will be able to decipher fraudulent or bot-created reviews. “These reviews will be treated equally and therefore the summary may reflect fake, non-customer reviews,” Hayden said. (Amazon didn’t immediately respond to a request for comment on this possibility.)

    Amazon isn’t the only e-commerce company blending generative AI into the shopping experience. Some companies such as Shopify and Instacart are using the technology to help inform customers’ shopping decisions. Meanwhile, eBay recently rolled out an AI tool to help sellers generate product listing descriptions.

    Amazon CEO Andy Jassy said in a letter to shareholders in April that the company remains focused on “investing heavily” in the technology “across all of our consumer, seller, brand, and creator experiences.” The company is also reportedly working on adding ChatGPT-like search capabilities for its e-commerce store, and it’s rumored to be planning to use generative AI to bring conversational language to a home robot.

    Last month, Dave Limp, senior VP of devices and services, told CNN there is great interest in bringing generative AI to virtual assistant Alexa, so users can interact with the technology in a more fluid, natural way.

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  • Meta is giving parents more visibility into who their teens are messaging on social media | CNN Business

    Meta is giving parents more visibility into who their teens are messaging on social media | CNN Business

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    New York
    CNN
     — 

    Meta is adding new safeguards and monitoring tools for teens across its social platforms: parental controls on Messenger, suggestions for teens to step away from Facebook after 20 minutes, and nudges urging young night-owl Instagrammers to stop scrolling.

    The features announced Tuesday come as Meta

    (META)
    and other social media platforms face heightened pressure from lawmakers over the impact that their platforms have on younger users, who can be just 13 when they sign up for Meta

    (META)
    ’s apps.

    Messenger, Meta’s instant-messaging app, is adding parental supervision tools for the first time that are similar to those that exist on Instagram already: Parents and guardians can see how much time their teens spend on the chat tool, view and receive updates on their contacts list, and get notified if their teen reports someone.

    Another new feature is the ability for parents and teens to have discussions directly through notifications if their accounts are synced up.

    “We heard from parents and teens about the value they’re seeing from how a two-way dialogue can foster and encourage discussions,” Diana Williams, who oversees product changes for youth and families at Meta, told CNN in an interview.

    On Facebook, Meta will start to nudge teen users to take time away from the app after 20 minutes.

    Instagram will add introduce a new nudge that suggests teens close Instagram if they’re scrolling Reels videos for too long during nighttime hours. The effort builds on existing Instagram features like Quiet Mode, which temporarily holds notifications and lets people know if you’re trying to focus.

    In addition, Instagram is testing a feature that limits how people interact with non-followers. Users must now send an invite to connect with someone if they’re not a follower, and they cannot call the recipient or send photos, videos or voice messages or make calls until the user accepts their request. The feature aims to cut down on unwanted content from strangers, particularly for women, the company said.

    It’s the latest in a series of new tools and guardrails for teens from Meta, following the release of leaked internal documents that found Instagram can negatively impact the mental health of its young users. Instagram, for example, has since introduced an educational hub for parents with resources, tips and articles from experts on user safety.

    The company said it’s also taking a “stricter approach” to the content it recommends to teens and will actively nudge them toward different topics, such as architecture and travel destinations, if they’ve been dwelling on any type of content for too long.

    Few changes have been made to Facebook and Messenger until now. Facebook does, however, have a Safety Center that provides supervision tools and resources, such as articles and advice from leading experts.

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  • Tired of Elon Musk? Here are the Twitter alternatives you should know about | CNN Business

    Tired of Elon Musk? Here are the Twitter alternatives you should know about | CNN Business

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    CNN
     — 

    When Elon Musk took over Twitter in October and began upending the platform, there weren’t many viable alternatives for frustrated users. Now, there may be too many.

    A growing number of services have launched or gained traction in recent months by appealing to users who are uncomfortable with Musk’s decisions to slash Twitter’s staff, overhaul the verification process, reinstate numerous incendiary accounts and most recently impose temporary read limits on tweets.

    Bluesky, Mastodon and Spill are among the many social apps vying for users over the last several months, with services that look and feel strikingly similar to Twitter. But now this increasingly crowded marketplace may be disrupted by the most dominant social media company: Meta.

    Meta’s Twitter clone, Threads, launched Wednesday and amassed more than 70 million sign-ups as of Friday morning thanks to a decision to tie the app to Instagram. Its user base is already far more than newer rivals and puts Threads on pace to rapidly catch up to Twitter, which had 238 million active users last year before Musk took the company private.

    In interviews, some other Twitter competitors took jabs at Meta’s effort and expressed confidence in their ability to grow and maintain an audience, even if it ends up being much smaller than what Mark Zuckerberg’s company can attract.

    “Threads leans heavily on celebrities and people with large Instagram followings, and therefore risks being more of a megaphone for the established, rather than something for everyone,” Sarah Oh, a former Twitter employee and founder of rival app T2, told CNN in an email.

    Spill co-founder and CEO Alphonzo Terrell said the company is “thrilled to see so much innovation in the social space” and remains “confident in our roadmap.”

    Here’s what you should know about the current crop of services trying to take on Twitter.

    Threads is Meta’s long-anticipated answer to Twitter and the biggest threat to the social network Musk bought for $44 billion. Threads is intended to offer a space for real-time conversations online, a function that has long been Twitter’s core selling point, and it’s doing so in part by adoption many of Twitter’s most recognizable features.

    The app has already attracted a long list of celebrities, brands and other VIP users, as well as many who clearly appear to be frustrated with Musk’s Twitter. And Zuckerberg isn’t just looking to catch up to Twitter; he wants to build a service that’s far larger.

    “It’ll take some time, but I think there should be a public conversations app with 1 billion+ people on it. Twitter has had the opportunity to do this but hasn’t nailed it,” Zuckerberg wrote on Threads. “Hopefully we will.”

    Launched by former Twitter employees, Spill says it strives to be a “visual conversation at the speed of culture.”

    The site is visual heavy and pushes GIFs, memes and video, making it more of a destination for creative communities. Spill has also emerged as a haven for Black Twitter users and marginalized communities seeking a safe space online.

    While the traction for Threads was unique, Spill has gained recently, too. Last weekend, amid renewed chaos at Twitter over the read limits, Spill gained “hundreds of thousands of new users,” according to Terrell, the CEO.

    T2, another service created by former Twitter employees, offers a social feed of posts with 280-character limits. The key selling point that sets it apart from others is its focus on safety, according to Oh, the founder.

    “We really do want to create an experience that allows people to share what they want to share without fearing risk of things like abuse and harassment, and we feel like we’re really well positioned to deliver on that,” Oh told CNN in February.

    In a statement this week, Oh doubled down on safety as a possible differentiator with Threads as well, raising the question of whether Meta had “learned from their past mistakes” after years of scrutiny on its struggles to police its own platforms.

    Bluesky, a service backed by Twitter co-founder Jack Dorsey, looks identical to Twitter, with one key difference. The app runs on a decentralized network, which provides users more control over how the service is run, the data is stored, and the content is moderated.

    Bluesky was formed independently of Twitter while Dorsey was serving as CEO but it was funded by the company until it became an independent organization in February 2022. In a tweet introducing the idea in 2019, Dorsey said it also plans to “build an open community around it, inclusive of companies & organizations, researchers, civil society leaders,” but warned “this isn’t going to happen overnight.”

    This week, Dorsey appeared to acknowledge that the market is now flooded with “Twitter clones.”

    Also built on decentralized networks, Mastodon launched before Musk took over Twitter but skyrocketed in popularity after the acquisition.

    Mastodon lets users join a slew of different servers run by various groups and individuals, rather than one central platform controlled by a single company like Twitter or Instagram. Mastodon is also free of ads. It’s developed by a nonprofit run by Eugen Rochko, who created Mastodon in 2016.

    After joining, users pick a server, with options from general-interest servers such as mastodon.world; regional servers like sfba.social, which is aimed at people in the San Francisco Bay Area; and ones aimed at various interests (many servers review new sign-ups before approving them.)

    Launched publicly in June 2022, Cohost offers a text-based social media feed with followers, reposts, likes and comments, similar to Twitter. However, the product is chronologically based with no ads, no trending topics and no displayed interactions (think hidden like counts and follower lists).

    Part of Cohost’s goal is to create a less hostile space for open dialogue, according to the website.

    “People who hear ‘Facebook has a Twitter replacement now!’ and don’t immediately run for the hills are unlikely to be interested in anything we’re doing,” said Jae Kaplan, co-founder of anti-software software club, the company that develops cohost. “We’re in separate market niches. I doubt they’re going to do anything to try and appeal to our users, and we’re not going to do anything to try and appeal to their users.”

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  • ‘It almost doubled our workload’: AI is supposed to make jobs easier. These workers disagree | CNN Business

    ‘It almost doubled our workload’: AI is supposed to make jobs easier. These workers disagree | CNN Business

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    CNN
     — 

    A new crop of artificial intelligence tools carries the promise of streamlining tasks, improving efficiency and boosting productivity in the workplace. But that hasn’t been Neil Clarke’s experience so far.

    Clarke, an editor and publisher, said he recently had to temporarily shutter the online submission form for his science fiction and fantasy magazine, Clarkesworld, after his team was inundated with a deluge of “consistently bad” AI-generated submissions.

    “They’re some of the worst stories we’ve seen, actually,” Clarke said of the hundreds of pieces of AI-produced content he and his team of humans now must manually parse through. “But it’s more of the problem of volume, not quality. The quantity is burying us.”

    “It almost doubled our workload,” he added, describing the latest AI tools as “a thorn in our side for the last few months.” Clarke said that he anticipates his team is going to have to close submissions again. “It’s going to reach a point where we can’t handle it.”

    Since ChatGPT launched late last year, many of the tech world’s most prominent figures have waxed poetic about how AI has the potential to boost productivity, help us all work less and create new and better jobs in the future. “In the next few years, the main impact of AI on work will be to help people do their jobs more efficiently,” Microsoft co-founder Bill Gates said in a blog post recently.

    But as is often the case with tech, the long-term impact isn’t always clear or the same across industries and markets. Moreover, the road to a techno-utopia is often bumpy and plagued with unintended consequences, whether it’s lawyers fined for submitting fake court citations from ChatGPT or a small publication buried under an avalanche of computer-generated submissions.

    Big Tech companies are now rushing to jump on the AI bandwagon, pledging significant investments into new AI-powered tools that promise to streamline work. These tools can help people quickly draft emails, make presentations and summarize large datasets or texts.

    In a recent study, researchers at the Massachusetts Institute of Technology found that access to ChatGPT increased productivity for workers who were assigned tasks like writing cover letters, “delicate” emails and cost-benefit analyses. “I think what our study shows is that this kind of technology has important applications in white collar work. It’s a useful technology. But it’s still too early to tell if it will be good or bad, or how exactly it’s going to cause society to adjust,” Shakked Noy, a PhD student in MIT’s Department of Economics, who co-authored the paper, said in a statement.

    Mathias Cormann, the secretary-general of the Organization for Economic Co-operation and Development recently said the intergovernmental organization has found that AI can improve some aspects of job quality, but there are tradeoffs.

    “Workers do report, though, that the intensity of their work has increased after the adoption of AI in their workplaces,” Cormann said in public remarks, pointing to the findings of a report released by the organization. The report also found that for non-AI specialists and non-managers, the use of AI had only a “minimal impact on wages so far” – meaning that for the average employee, the work is scaling up, but the pay isn’t.

    Ivana Saula, the research director for the International Association of Machinists and Aerospace Workers, said that workers in her union have said they feel like “guinea pigs” as employers rush to roll out AI-powered tools on the job.

    And it hasn’t always gone smoothly, Saula said. The implementation of these new tech tools has often led to more “residual tasks that a human still needs to do.” This can include picking up additional logistics tasks that a machine simply can’t do, Saula said, adding more time and pressure to a daily work flow.

    The union represents a broad range of workers, including in air transportation, health care, public service, manufacturing and the nuclear industry, Saula said.

    “It’s never just clean cut, where the machine can entirely replace the human,” Saula told CNN. “It can replace certain aspects of what a worker does, but there’s some tasks that are outstanding that get placed on whoever remains.”

    Workers are also “saying that my workload is heavier” after the implementation of new AI tools, Saula said, and “the intensity at which I work is much faster because now it’s being set by the machine.” She added that the feedback they are getting from workers shows how important it is to “actually involve workers in the process of implementation.”

    “Because there’s knowledge on the ground, on the frontlines, that employers need to be aware of,” she said. “And oftentimes, I think there’s disconnects between frontline workers and what happens on shop floors, and upper management, and not to mention CEOs.”

    Perhaps nowhere are the pros and cons of AI for businesses as apparent as in the media industry. These tools offer the promise of accelerating if not automating copywriting, advertising and certain editorial work, but there have already been some notable blunders.

    News outlet CNET had to issue “substantial” corrections earlier this year after experimenting with using an AI tool to write stories. And what was supposed to be a simple AI-written story on Star Wars published by Gizmodo earlier this month similarly required a correction and resulted in employee turmoil. But both outlets have signaled they will still move forward with using the technology to assist in newsrooms.

    Others like Clarke, the publisher, have tried to combat the fallout from the rise of AI by relying on more AI. Clarke said he and his team turned to AI-powered detectors of AI-generated work to deal with the deluge of submissions but found these tools weren’t helpful because of how unreliably they flag “false positives and false negatives,” especially for writers whose second language is English.

    “You listen to these AI experts, they go on about how these things are going to do amazing breakthroughs in different fields,” Clarke said. “But those aren’t the fields they’re currently working in.”

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