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  • A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

    A Twitter user found that some airline phone numbers on Google Maps link to scammers | CNN Business

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    New York
    CNN
     — 

    Google is working to fix false contact information for some major airlines on Google Maps after a Twitter user found a phone number actually connected callers to scammers.

    Phone numbers appeared to be altered on Google Maps listings for multiple airlines’ locations at John F Kennedy and LaGuardia airports in New York. Impacted airlines included Delta, American, Southwest and Qantas, the user claimed in a widely viewed post.

    The Twitter user detailed his experience trying to contact Delta after a canceled flight left him googling for a help line to rebook. After calling the listed number, he got a call back from what seemed to be a Delta customer service agent – but from a line with a French country code.

    “By providing him with my confirmation number and name, he was able to look up my trip information on Delta. He found [an] alternative flight from Newark, leaving later in the evening. But he needed me to confirm,” Shmuli Evers posted on Sunday.

    Sensing something was off, Evers ended the conversation. “He tried to text me after that, and he tried his best for so long to help me get on a flight… He wanted me to pay him 5 times the price of the original ticket cost.”

    Scammers looking to trick unsuspecting customers are able to edit phone numbers of major companies’ local business listings on Google results, an issue that the tech giant says it is working to combat.

    “We do not tolerate this misleading activity, and are constantly monitoring and evolving our platforms to combat fraud and create a safe environment for users and businesses,” a Google spokesperson told CNN.

    “Our teams have already begun reverting the inaccuracies, suspending the malicious accounts involved, and applying additional protections to prevent further abuse.”

    Using a combination of human moderators and technology, Google constantly monitors contributed content to spot and remove fraudulent information, enforcing policies that state all contributions must be based on ” real experiences and information.”

    Accounts found to be uploading false or misleading data can be suspended or even face litigation, according to the company, such as a lawsuit filed in June against a bad actor posting fake reviews on small businesses.

    Impacted businesses like airlines are able to flag concerns to both Google and law enforcement over suspected scammers.

    “Whenever we become aware of an alleged scam targeting our customers, including in this situation, we immediately conduct an investigation. Using the facts gained from an investigation, when able, we can then address each unique situation as appropriate with the necessary legal means at our disposal,” a Delta spokesperson told CNN.

    Delta also advises customers to contact the airline only through known channels like numbers listed on their website or their online messaging option.

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  • Meta begins blocking news access on its platforms in Canada | CNN Business

    Meta begins blocking news access on its platforms in Canada | CNN Business

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    Washington
    CNN
     — 

    Meta has begun to remove news content from Facebook and Instagram in Canada, the social media giant said Tuesday, in response to recently passed legislation in the country that requires tech companies to negotiate payments to news organizations for hosting their content.

    As a result of the move — which Meta had previously said would occur before the law takes effect — Meta’s Canadian users will no longer be able to click on links to news articles posted to Facebook and Instagram.

    The changes began Tuesday and will roll out gradually over the coming weeks, said Meta spokesperson Andy Stone.

    The decision comes amid a global debate over the relationship between news organizations and social media companies about the value of news content, and who gets to benefit from it.

    Google has also announced that it plans to remove news content from its platforms in Canada when the law takes effect, which could happen by December.

    The Canadian legislation, known as Bill C-18, was given final approval in June. It aims to support the sustainability of news organizations by regulating “digital news intermediaries with a view to enhancing fairness in the Canadian digital news marketplace.”

    It comes after the passage of a 2021 Australian law that the tech platforms initially opposed by warning it would similarly force them to remove news content. Since then, the platforms have reached voluntary agreements with a range of news outlets in that country.

    Like-minded proposals have been introduced around the world amid allegations that the tech industry has decimated local journalism by sucking away billions in online advertising revenues.

    In May, Meta also threatened to remove news content from California if the state moved ahead with a revenue-sharing bill. The legislation was put on hold last month.

    And at the federal level, the US Senate in June advanced a bill that would grant news organizations the ability to jointly negotiate for a greater share of advertising revenues against online platforms, thanks to a proposed antitrust exemption for publishers and broadcasters.

    In a blog post Tuesday, Meta said the Canadian legislation “misrepresents the value news outlets receive when choosing to use our platforms.”

    “The legislation is based on the incorrect premise that Meta benefits unfairly from news content shared on our platforms, when the reverse is true,” the blog post said. “News outlets voluntarily share content on Facebook and Instagram to expand their audiences and help their bottom line.”

    Canadian users of Meta’s platforms will still be able to access news content online by visiting news outlets’ websites directly or by signing up for their subscriptions and apps.

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  • Seagate to pay $300 million penalty for shipping Huawei hard drives in violation of US export control laws | CNN Business

    Seagate to pay $300 million penalty for shipping Huawei hard drives in violation of US export control laws | CNN Business

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    Reuters
     — 

    Seagate Technology has agreed to pay a $300 million penalty in a settlement with US authorities for shipping over $1.1 billion worth of hard disk drives to China’s Huawei in violation of US export control laws, the Department of Commerce said on Wednesday.

    Seagate

    (STX)     sold the drives to Huawei between August 2020 and September 2021 despite an August 2020 rule that restricted sales of certain foreign items made with US technology to the company. Huawei was placed on the Entity List, a US trade blacklist, in 2019 to reduce the sale of US goods to the company amid national security and foreign policy concerns.

    The penalty represents the latest in a string of actions by Washington to keep sophisticated technology from China that may support its military, enable human rights abuses or otherwise threaten US security.

    Seagate shipped 7.4 million drives to Huawei for about a year after the 2020 rule took effect and became Huawei’s sole supplier of hard drives, the Commerce Department said.

    The other two primary suppliers of hard drives ceased shipments to Huawei after the new rule took effect in 2020, the department said. Though they were not identified, Western Digital

    (WDC)     and Toshiba

    (TOSBF)     were the other two, the US Senate Commerce Committee said in a 2021 report on Seagate.

    The companies did not respond to requests for comment.

    Even after “its competitors had stopped selling to them … Seagate continued sending hard disk drives to Huawei,” Matthew Axelrod, assistant secretary for export enforcement at the Commerce Department’s Bureau of Industry and Security said in a statement. “Today’s action is the consequence.”

    Axelrod said the administrative penalty was the largest in the history of the agency not tied to a criminal case.

    Seagate’s position was that its foreign-made drives were not subject to US export control regulations, essentially because they were not the direct product of US equipment.

    “While we believed we complied with all relevant export control laws at the time we made the hard disk drive sales at issue, we determined that … settling this matter was the best course of action,” Seagate CEO Dave Mosley said in a statement.

    In an order issued on Wednesday, the government said Seagate wrongly interpreted the foreign product rule to require evaluation of only the last stage of its manufacturing process rather than the entire process.

    Seagate made drives in China, Northern Ireland, Malaysia, Singapore, Thailand and the United States, the order said, and used equipment, including testing equipment, subject to the rule.

    In August, the US Department of Commerce sent the company a “proposed charging letter,” warning the company that it may have violated export control laws. The letter kicked off some eight months of negotiations.

    Seagate’s $300 million penalty is due in installments of $15 million per quarter over five years, with the first payment due in October. It also agreed to three audits of its compliance program, and is subject to a five-year suspended order denying its export privileges.

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  • Twitter’s former CEO has a new app that looks a lot like Twitter | CNN Business

    Twitter’s former CEO has a new app that looks a lot like Twitter | CNN Business

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    CNN
     — 

    The buzzy new social media app of the moment looks so much like Twitter it’s almost hard to distinguish the two. The profiles, timelines and colors are nearly identical. Even the creator is the same.

    But under the hood, Bluesky, developed by Twitter co-founder and former CEO Jack Dorsey, is vastly different.

    The app, which launched in a closed beta on iOS in February and on Android this month, runs on a decentralized network which provides users with more control over how the service is run, data is stored, and content is moderated.

    In recent days, it’s gained traction among journalists, politicians and celebrities, from Democratic Rep. Alexandria Ocasio-Cortez to model Chrissy Teigan and the 90s band Eve 6.

    Here’s what you should know:

    Bluesky calls itself “a new social network for microblogging.” With the app, users can post and follow short updates on a timeline, just as they would on Twitter, though with some differences. There are currently no hashtags – a central feature on Twitter – and no direct messages.

    Bluesky was formed independently of Twitter while Dorsey was serving as CEO but it was funded by the company until it became an independent organization in February 2022. In a tweet introducing the idea in 2019, Dorsey said it also plans to “build an open community around it, inclusive of companies & organizations, researchers, civil society leaders,” but warned “this isn’t going to happen overnight.”

    In a tweet last year, Dorsey said the “biggest issue and my biggest regret is that [Twitter] became a company.” He later clarified that if a service was a protocol it “can’t be owned by a state, or company.”

    If the idea of a decentralized social network sounds familiar, it’s likely because of Mastodon, another Twitter alternative that also gained attention late last year.

    Like Mastodon, Bluesky appeals to a number of Twitter users who are frustrated with the direction of the platform under owner Elon Musk. In the six months since Musk took over Twitter, he has made a number of controversial changes to its features and policies, including the removal of blue check marks from prominent users.

    Some of the same high-profile users now testing out Bluesky have also been openly critical of Musk’s moves at Twitter.

    According to data.ai, the company formerly known as App Annie, Bluesky has been downloaded more than 375,000 times from the Apple App Store and the waitlist continues to be flooded with signup requests. On the Google Play Store, Bluesky is described as having been downloaded more than 100,000 times. (By comparison, Twitter reported having more than 200 million monetizable daily active users last year before Musk completed his acquisition.)

    Bluesky did not immediately respond to a request for comment.

    It’s unclear if Bluesky has staying power or will lose steam as Mastodon did. But Mark Bartholomew, a professor at the University at Buffalo School of Law who writes about online privacy, said the early shift toward Bluesky is a positive one, as it gives social media users more choice over where they spend their time.

    “Competition might actually help users find the product features they want, like greater privacy protection, portability, and more significant content moderation,” he said. “Social media platforms have features that users dislike but they still feel like they must accept them to just be in the online space where everyone else is.”

    All it took, he said, was Musk taking steps “to sabotage his own platform.”

    For now, Bluesky is invite-only as it ramps up support for the implementation of its network. Existing users get one invite code to share with someone for every two weeks they’re on the app. Not surprisingly, the sense of exclusivity has only added to the excitement of joining Bluesky.

    As Eve 6 wrote on Twitter: “Bluesky invite codes are the new blue check.”

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  • Snapchat’s new AI chatbot is already raising alarms among teens and parents | CNN Business

    Snapchat’s new AI chatbot is already raising alarms among teens and parents | CNN Business

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    CNN
     — 

    Less than a few hours after Snapchat rolled out its My AI chatbot to all users last week, Lyndsi Lee, a mother from East Prairie, Missouri, told her 13-year-old daughter to stay away from the feature.

    “It’s a temporary solution until I know more about it and can set some healthy boundaries and guidelines,” said Lee, who works at a software company. She worries about how My AI presents itself to young users like her daughter on Snapchat.

    The feature is powered by the viral AI chatbot tool ChatGPT – and like ChatGPT, it can offer recommendations, answer questions and converse with users. But Snapchat’s version has some key differences: Users can customize the chatbot’s name, design a custom Bitmoji avatar for it, and bring it into conversations with friends.

    The net effect is that conversing with Snapchat’s chatbot may feel less transactional than visiting ChatGPT’s website. It also may be less clear you’re talking to a computer.

    “I don’t think I’m prepared to know how to teach my kid how to emotionally separate humans and machines when they essentially look the same from her point of view,” Lee said. “I just think there is a really clear line [Snapchat] is crossing.”

    The new tool is facing backlash not only from parents but also from some Snapchat users who are bombarding the app with bad reviews in the app store and criticisms on social media over privacy concerns, “creepy” exchanges and an inability to remove the feature from their chat feed unless they pay for a premium subscription.

    While some may find value in the tool, the mixed reactions hint at the risks companies face in rolling out new generative AI technology to their products, and particularly in products like Snapchat, whose users skew younger.

    Snapchat was an early launch partner when OpenAI opened up access to ChatGPT to third-party businesses, with many more expected to follow. Almost overnight, Snapchat has forced some families and lawmakers to reckon with questions that may have seemed theoretical only months ago.

    In a letter to the CEOs of Snap and other tech companies last month, weeks after My AI was released to Snap’s subscription customers, Democratic Sen. Michael Bennet raised concerns about the interactions the chatbot was having with younger users. In particular, he cited reports that it can provide kids with suggestions for how to lie to their parents.

    “These examples would be disturbing for any social media platform, but they are especially troubling for Snapchat, which almost 60 percent of American teenagers use,” Bennet wrote. “Although Snap concedes My AI is ‘experimental,’ it has nevertheless rushed to enroll American kids and adolescents in its social experiment.”

    In a blog post last week, the company said: “My AI is far from perfect but we’ve made a lot of progress.”

    In the days since its formal launch, Snapchat users have been vocal about their concerns. One user called his interaction “terrifying” after he said it lied about not knowing where the user was located. After the user lightened the conversation, he said the chatbot accurately revealed he lived in Colorado.

    In another TikTok video with more than 1.5 million views, a user named Ariel recorded a song with an intro, chorus and piano chords written by My AI about what it’s like to be a chatbot. When she sent the recorded song back, she said the chatbot denied its involvement with the reply: “I’m sorry, but as an AI language model, I don’t write songs.” Ariel called the exchange “creepy.”

    Other users shared concerns about how the tool understands, interacts with and collects information from photos. “I snapped a picture … and it said ‘nice shoes’ and asked who the people [were] in the photo,” a Snapchat user wrote on Facebook.

    Snapchat told CNN it continues to improve My AI based on community feedback and is working to establish more guardrails to keep its users safe. The company also said that similar to its other tools, users don’t have to interact with My AI if they don’t want to.

    It’s not possible to remove My AI from chat feeds, however, unless a user subscribes to its monthly premium service, Snapchat+. Some teens say they have opted to pay the $3.99 Snapchat+ fee to turn off the tool before promptly canceling the service.

    But not all users dislike the feature.

    One user wrote on Facebook that she’s been asking My AI for homework help. “It gets all of the questions right.” Another noted she’s leaned on it for comfort and advice. “I love my little pocket, bestie!” she wrote. “You can change the Bitmoji [avatar] for it and surprisingly it offers really great advice to some real life situations. … I love the support it gives.”

    ChatGPT, which is trained on vast troves of data online, has previously come under fire for spreading inaccurate information, responding to users in ways they might find inappropriate and enabling students to cheat. But Snapchat’s integration of the tool risks heightening some of these issues, and adding new ones.

    Alexandra Hamlet, a clinical psychologist in New York City, said the parents of some of her patients have expressed concern about how their teenager could interact with Snapchat’s tool. There’s also concern around chatbots giving advice and about mental health because AI tools can reinforce someone’s confirmation bias, making it easier for users to seek out interactions that confirm their unhelpful beliefs.

    “If a teen is in a negative mood and does not have the awareness desire to feel better, they may seek out a conversation with a chatbot that they know will make them feel worse,” she said. “Over time, having interactions like these can erode a teens’ sense of worth, despite their knowing that they are really talking to a bot. In an emotional state of mind, it becomes less possible for an individual to consider this type of logic.”

    For now, the onus is on parents to start meaningful conversations with their teens about best practices for communicating with AI, especially as the tools start to show up in more popular apps and services.

    Sinead Bovell, the founder of WAYE, a startup that helps prepare youth for future with advanced technologies, said parents need to make it very clear “chatbots are not your friend.”

    “They’re also not your therapists or a trusted adviser, and anyone interacting with them needs to be very cautious, especially teenagers who may be more susceptible to believing what they say,” she said.

    “Parents should be talking to their kids now about how they shouldn’t share anything personal with a chatbot that they would a friend – even though from a user design perspective, the chatbot exists in the same corner of Snapchat.”

    She added that federal regulation that would require companies to abide by specific protocols is also needed to keep up the rapid pace of AI advancement.

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  • New York MTA resumes transit alerts on Twitter | CNN Business

    New York MTA resumes transit alerts on Twitter | CNN Business

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    CNN
     — 

    New York’s Metropolitan Transportation Authority said it would resume posting automated transit alerts to Twitter on Thursday after the social media company backtracked on a plan to charge public service accounts for access to the platform.

    In a statement Thursday, MTA Acting Chief Customer Officer Shanifah Rieara said Twitter had tried to charge the MTA more than $500,000 a year for access to its platform, but that the MTA refused.

    “We’re glad that Twitter has committed to offering free API access for public service providers,” the MTA tweeted, referring to the software interface that enables third parties to create automated posts on Twitter.

    In another tweet, it added: “We know that customers missed us, so starting today, we’ll resume posting service alerts on @NYCTSubway, @NYCTBus, @LIRR, and @MetroNorth.”

    In recent weeks, Twitter has sought to charge businesses for the ability to access its platform. Its paid plans cost as much as $2.5 million a year for top-tier access. The paywall’s introduction in March prompted widespread warnings by public services of possible disruptions to weather and transit alerts.

    Amid the outcry, Twitter changed course on Tuesday and said that verified government accounts would once again be able to post automated tweets for free.

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  • Twitter is adding calls and encrypted messaging | CNN Business

    Twitter is adding calls and encrypted messaging | CNN Business

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    London
    CNN
     — 

    Twitter is adding encrypted messaging to the platform Wednesday, and calls will follow shortly, CEO Elon Musk tweeted late Tuesday.

    “Release of encrypted DMs [direct messages] V1.0 should happen tomorrow. This will grow in sophistication rapidly. The acid test is that I could not see your DMs even if there was a gun to my head,” he said.

    “Coming soon will be voice and video chat from your handle to anyone on this platform, so you can talk to people anywhere in the world without giving them your phone number.”

    The move comes as Musk, who took control of Twitter six months ago, looks for ways to return the platform to growth. Its future looks increasingly uncertain in the face of dwindling advertising revenue and increased competition from rivals such as Mastodon and BlueSky, developed by Twitter co-founder and former CEO Jack Dorsey.

    Adding calls and encrypted messaging could allow Twitter to compete with Mark Zuckerberg’s Meta, which owns Facebook

    (FB)     Messenger and WhatsApp. Billions of people around the world use those platforms to communicate daily with family and friends, including in groups. Twitter, meanwhile, reported 238 million monetizable daily users last July.

    Since taking the company private in October, Musk has turned Twitter on its head. A number of users, celebrities and media organizations have said they plan to leave the platform over recent policy changes, which they say threaten to make it less safe and reliable.

    Right-wing TV host Tucker Carlson said Tuesday he would relaunch his program on Twitter, which he praised as the only remaining large free-speech platform in the world after Fox News fired him last month.

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  • Montana governor bans TikTok | CNN Business

    Montana governor bans TikTok | CNN Business

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    New York
    CNN
     — 

    Montana Gov. Greg Gianforte signed a bill Wednesday banning TikTok in the state.

    Gianforte tweeted that he has banned TikTok in Montana “to protect Montanans’ personal and private data from the Chinese Communist Party,” officially making it the first state to ban the social media application.

    The controversial law marks the furthest step yet by a state government to restrict TikTok over perceived security concerns and comes as some federal lawmakers have called for a national ban of TikTok. But it is expected to be challenged in court.

    The bill, which will take effect in January, specifically names TikTok as its target, prohibiting the app from operating within state lines. The law also outlines potential fines of $10,000 per day for violators, including app stores found to host the social media application.

    Last month, lawmakers in Montana’s House of Representatives voted 54-43 to pass the bill, known as SB419, sending it to Gianforte’s desk.

    In a statement to CNN, TikTok said it would push to defend the rights of users in Montana.

    “Governor Gianforte has signed a bill that infringes on the First Amendment rights of the people of Montana by unlawfully banning TikTok, a platform that empowers hundreds of thousands of people across the state. We want to reassure Montanans that they can continue using TikTok to express themselves, earn a living, and find community as we continue working to defend the rights of our users inside and outside of Montana.”

    The law comes as TikTok faces growing criticism for its ties to China. TikTok is owned by China-based ByteDance. Many US officials have expressed fears that the Chinese government could potentially access US data via TikTok for spying purposes, though there is so far no evidence that the Chinese government has ever accessed personal information of US-based TikTok users.

    NetChoice, a technology trade group that includes TikTok as a member, called the Montana bill unconstitutional.

    “The government may not block our ability to access constitutionally protected speech – whether it is in a newspaper, on a website or via an app. In implementing this law, Montana ignores the U.S. Constitution, due process and free speech by denying access to a website and apps their citizens want to use,” said Carl Szabo, NetChoice’s general counsel.

    The ACLU also pushed back on the bill, releasing a statement saying that “with this ban, Governor Gianforte and the Montana legislature have trampled on the free speech of hundreds of thousands of Montanans who use the app to express themselves, gather information, and run their small business in the name of anti-Chinese sentiment.”

    On Wednesday, Gianforte signed an additional bill that prohibits the use of any social media application “tied to foreign adversaries” on government devices, including ByteDance-owned CapCut and Lemon8, and Telegram Messenger, which was founded in Russia.

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  • Amazon looks to adapt Alexa to the rise of ChatGPT | CNN Business

    Amazon looks to adapt Alexa to the rise of ChatGPT | CNN Business

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    CNN
     — 

    For years, Alexa has been synonymous with virtual assistants that can interact with users and do tasks on their behalf.

    Now Amazon is trying to keep pace with a new wave of conversational AI tools that have accelerated the artificial intelligence arms race in the tech industry and rapidly reshaped what consumers may expect from their tech products.

    Amazon’s goal is to use AI “to create this great personal assistant,” said Dave Limp, senior VP of devices and services, in a recent interview with CNN. “We’ve been using all forms of AI for a long time, but now that we see this emergence of generative AI, we can accelerate that vision even faster.”

    Generative AI refers to a type of AI that can create new content, such as text and images, in response to user prompts. Limp did not elaborate on how generative AI could be used in Alexa products, but there are clear possibilities.

    In theory, this technology could one day help Alexa have more natural conversations with users, answer more complex questions, and be more creative by telling stories or making up song lyrics in seconds. It could also enable more personalized interactions, allowing the assistant to learn about the device owner’s interests, preferences and better tailor its responses to each person.

    “We’re not done and won’t be done until Alexa is as good or better than the ‘Star Trek’ computer,” Limp said. “And to be able to do that, it has to be conversational. It has to know all. It has to be the true source of knowledge for everything.”

    Alexa launched nearly a decade ago and, along with Siri, Cortana and other voice assistants, seemed poised to change the way people interacted with technology. But the viral success of ChatGPT has arguably accomplished that faster and across a wider range of everyday products.

    The effort to continue updating the technology that powers Alexa comes at a difficult moment for Amazon. Like other Big Tech companies, Amazon is now slashing staff and shelving products in an urgent effort to cut costs amid broader economic uncertainty. The Alexa division has not escaped unscathed.

    Amazon confirmed plans in January to lay off more than 18,000 employees as the global economic outlook continued to worsen. In March, the company said about 9,000 more jobs would be impacted. Limp said his division lost about 2,000 people, about half of which were from the Alexa team.

    Amazon also shut down some of the products it spun up earlier in the pandemic, such as its wearable fitness brand Halo, which allowed users to ask Alexa questions about their health and wellness. Limp said the company also shelved some “more risky” projects. “I wouldn’t doubt we’ll dust them off at some point and bring them back,” he said. “We’re still taking a lot of risks in this organization.”

    But Limp said Alexa remains a “North Star” for his division. “To give you a sense, there’s still thousands and thousands of people working on Alexa,” he said.

    Amazon is indeed still investing in Alexa and its related Echo smart speaker lineup. Last week, the company unveiled several new products, including the $39.99 Echo Pop and the $89.99 Echo Show 5, its smart speaker with a screen. While the products feature incremental updates, Limp said Amazon’s current lineup contains hints of what’s to come with its AI efforts, beyond generative AI.

    For example, if Alexa is enabled on an Echo Show, where it can rotate and follow users around the room, “you’ll see glimmers of where it’s going over the next months and years,” Limp said.

    But generative AI remains a key focus for the company. Amazon CEO Andy Jassy said in a letter to shareholders in April that the company is focused on “investing heavily” in the technology “across all of our consumer, seller, brand, and creator experiences.”

    The company is reportedly working on adding ChatGPT-like search capabilities for its e-commerce store. Amazon is also rumored to be planning to use generative AI to bring conversational language to a home robot.

    While Limp didn’t comment on the report, he said the end goal has long been for Alexa to communicate with users in a fluid, natural way, whether it’s through an Echo device or other products such as its robotic dog, Astro.

    The concept remains a “hard technical challenge,” he said, but one that is “more tractable” with generative AI. “There’s still some hard corner cases and things to work out,” he said.

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  • Twitter loses its top content moderation official at a key moment | CNN Business

    Twitter loses its top content moderation official at a key moment | CNN Business

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    CNN
     — 

    Twitter has lost its top content moderation official just weeks before the company is set to undergo a regulatory stress test by European Union officials focused on its handling of user content, in the latest sign of turbulence at the company under owner Elon Musk.

    On Thursday, Twitter’s head of trust and safety, Ella Irwin, told Reuters she had left the company. Irwin has not addressed the reasons for her departure, but the move coincided with the company’s content moderation dispute with the Daily Wire, a conservative outlet.

    The dispute focused on the forthcoming release of a self-described documentary, “What Is a Woman?” that Twitter warned would be labeled as “hateful content” due to two instances of misgendering, according to Daily Wire CEO Jeremy Boreing. Musk intervened later Thursday, calling the content moderation decision “a mistake by many people at Twitter” and that the video would be “definitely allowed.”

    Twitter did not immediately respond to a request for comment on Irwin’s departure.

    But the sudden and unexpected vacancy at Twitter could leave the company without a key content moderation official at a sensitive moment. Later this month at Twitter’s San Francisco offices, EU officials are set to review whether the platform is likely to be compliant with a sweeping content moderation law that could eventually trigger millions of dollars in fines for Twitter if it’s found to be noncompliant.

    That law, known as the Digital Services Act, will require so-called “very large online platforms” including Twitter to abide by tough content moderation standards by as early as August. It’s far from clear whether the company can meet those requirements by the deadline, and recent developments at Twitter seem to have further alarmed EU regulators in that respect.

    For months, as Musk has increasingly welcomed more incendiary speech onto the platform Twitter had previously restricted, EU officials have been reminding Twitter of its content moderation obligations under the DSA. The warnings have also come amid mass layoffs at the company that have eliminated entire teams, including much of its content moderation staff.

    Last month, Twitter pulled out of the European Union’s code of conduct on disinformation, a series of voluntary commitments to combat mis- and disinformation that the EU has said would be considered as part of any evaluation of a platform’s compliance with the overall Digital Services Act (DSA).

    Although Twitter said it was “committed to fully complying with the Digital Services Act” and would meet its DSA obligations with respect to misinformation “in a manner that reflects Twitter’s unique service,” the company told EU officials “we feel we have no alternative” but to withdraw from the code.

    The announcement prompted swift backlash from Thierry Breton, a top EU commissioner and digital regulator, who appeared to regard Twitter’s decision as an attempt to evade responsibility.

    “Obligations remain,” Breton said. “You can run but you can’t hide.”

    Irwin’s departure could undercut the EU’s confidence further. Without a trust and safety head who would otherwise be expected to attend the EU stress test, Twitter’s ability to effectively respond to the evaluation may be constrained. A spokesperson for the European Commission didn’t immediately respond to a request for comment.

    On Friday, The Wall Street Journal reported that Twitter’s head of brand safety and ad quality also departed the company this week.

    All of this could be problematic for Twitter and Musk in the long run – and could also create an added headache for Linda Yaccarino just as she takes over as the company’s new CEO.

    Companies that fail to abide by the DSA risk fines of up to 6% of their global annual revenue. For Twitter, which is already struggling to regain its financial footing amid significant debt and an advertiser backlash, that’s a cost it can ill afford.

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  • Microsoft to pay $20 million to settle Xbox Live privacy allegations | CNN Business

    Microsoft to pay $20 million to settle Xbox Live privacy allegations | CNN Business

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    Washington
    CNN
     — 

    Microsoft will pay $20 million to settle US government allegations that the tech giant violated children’s privacy by illegally collecting their personal information through its Xbox Live gaming service.

    According to the Federal Trade Commission, Microsoft broke the law by failing to tell parents about the full breadth of information it gathered from kids under the age of 13.

    That information, the FTC said in a lawsuit filed Monday, included the fact that children may share images of themselves in their account profiles, as well as video and audio recordings of themselves, their real names and logs of their activity on the platform.

    Microsoft also allegedly kept for years the personal information of millions of people, including children, who started creating accounts with Xbox Live but who never completed the sign-up process.

    “Even when a user indicated that they were under 13, they were also asked, until late 2021, to provide additional personal information including a phone number and to agree to Microsoft’s service agreement and advertising policy, which until 2019 included a pre-checked box allowing Microsoft to send promotional messages and to share user data with advertisers,” the FTC said in a release.

    In a statement, Microsoft said: “We recently entered into a settlement with the U.S. Federal Trade Commission (FTC) to update our account creation process and resolve a data retention glitch found in our system. We are committed to complying with the order.”

    Parental settings give adults some control over what their children’s accounts show to other users. For example, Xbox Live’s default settings restrict who children can interact with on the service, the FTC said. But other default settings, the agency alleged, allow kids to access third-party games and apps with minimal friction.

    Microsoft failed to sufficiently disclose to parents what information the company was collecting from kids and how it was being used, the FTC said, alleging violations of the Children’s Online Privacy Protection Act (COPPA).

    In agreeing to settle the claims, Microsoft committed to several additional measures beyond the financial penalty.

    Microsoft agreed to delete any personal information it collects from kids if they don’t complete the account registration process. It also agreed to tell third-party game publishers when a user may be a child, effectively putting the third-party publishers on notice to comply with COPPA in handling the user’s information.

    The settlement comes as the FTC has challenged Microsoft’s $69 billion acquisition of video game giant Activision-Blizzard, a proposed deal that would turn Microsoft into the world’s third-largest game publisher and give it control over popular franchises such as “Call of Duty” and “World of Warcraft.”

    US and UK officials have alleged that Microsoft’s acquisition could give it anti-competitive control over the games industry by being able to withhold titles from rival platforms, particularly in the nascent cloud gaming sector. To address the concerns, Microsoft has struck licensing deals with other companies to ensure their customers continue to have access to Activision games following the deal’s close.

    Those concessions have convinced the European Union to approve the deal, but litigation to block the deal involving US and UK regulators remains ongoing.

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  • The Reddit blackout shows no signs of stopping | CNN Business

    The Reddit blackout shows no signs of stopping | CNN Business

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    CNN
     — 

    A widespread Reddit blackout affecting some of the site’s largest communities has continued into its third day with no signs of stopping, as a number of groups on the site vowed to remain closed off indefinitely to protest changes to the platform’s data policies.

    As of Wednesday morning, more than 6,000 subreddits remained inaccessible and in private mode after what began as a two-day voluntary shutdown. The blackout includes popular forums such as r/aww, r/videos and r/music, each of which claims more than 25 million subscribers on the platform.

    The extended protest highlights the commitment of some users, moderators and developers to a long-term standoff with Reddit’s management over a decision to begin charging steep fees for third-party data access to its platform.

    Reddit didn’t immediately respond to a request for comment.

    The coming fees have provoked broad outrage because of their expected impact on independent apps and moderator tools that have grown up around Reddit and that many users view as a critical resource. Some of the largest third-party apps, such as Apollo and RIF, have said they cannot afford the fees and must shut down, effectively driving users to Reddit’s native app that has been widely panned as slow, buggy and inferior, particularly for users with disabilities.

    In recent days, Reddit has said it would exempt some accessibility apps from the price changes and allow some third-party tools to continue operating through its application programming interface (API). But many moderators have called the announcements little more than a “microscopic” concession.

    In response to allegations that Reddit is imposing the fees and forcing developers to shut down in a “profit-driven” move, Reddit co-founder and CEO Steve Huffman said in a recent Q&A with users that Reddit will “continue to be profit-driven until profits arrive.”

    “Unlike some of the [third-party] apps, we are not profitable,” Huffman said.

    The tensions echo how Twitter, under its new owner Elon Musk, has prompted criticism with plans for its own paywall for data in a bid to develop new revenue sources and to shore up the company’s struggling finances. For Reddit, the stakes are also high to grow revenue, as the company reportedly looks to go public later this year.

    Huffman reportedly dismissed the blackout in a leaked internal memo obtained by The Verge. According to the memo, Huffman described the protest as “among the noisiest we’ve seen” but insisted that “like all blowups on Reddit, this one will pass as well.”

    “We absolutely must ship what we said we would,” Huffman reportedly wrote in the memo, in an apparent reference to the API changes. Huffman also reportedly predicted that some subreddits would end their protest after the initially scheduled two days.

    As of Wednesday morning, many groups participating in the blackout had lifted their self-imposed restrictions. But even as some groups went public once more, others joined the protest.

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  • The largest newspaper publisher in the US sues Google, alleging online ad monopoly | CNN Business

    The largest newspaper publisher in the US sues Google, alleging online ad monopoly | CNN Business

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    CNN
     — 

    Gannett, the largest newspaper publisher in the United States, is suing Google, alleging the tech giant holds a monopoly over the digital ad market.

    The publisher of USA Today and more than 200 local publications filed the lawsuit in a New York federal court on Tuesday, and is seeking unspecified damages. Gannett argues in court documents that Google and its parent company, Alphabet, controls how publishers buy and sell ads online.

    “The result is dramatically less revenue for publishers and Google’s ad-tech rivals, while Google enjoys exorbitant monopoly profits,” the lawsuit states.

    Google controls about a quarter of the US digital advertising market, with Meta, Amazon and TikTok combining for another third, according to eMarketer. News publishers and other websites combine for the other roughly 40%. Big Tech’s share of the market is beginning to erode slightly, but Google remains by far the largest individual player.

    That means publishers often rely at least in part on Google’s advertising technology to support their operations: Gannett says Google controls 90% of the ad market for publishers.

    Michael Reed, Gannett’s chairman and CEO, said in a statement Tuesday that Google’s dominance in the online advertising industry has come “at the expense of publishers, readers and everyone else.”

    “Digital advertising is the lifeblood of the online economy,” Reed added. “Without free and fair competition for digital ad space, publishers cannot invest in their newsrooms.”

    Dan Taylor, Google’s vice president of global ads, told CNN that the claims in the suit “are simply wrong.”

    “Publishers have many options to choose from when it comes to using advertising technology to monetize – in fact, Gannett uses dozens of competing ad services, including Google Ad Manager,” Taylor said in a statement Tuesday. “And when publishers choose to use Google tools, they keep the vast majority of revenue.”

    He continued: “We’ll show the court how our advertising products benefit publishers and help them fund their content online.”

    The legal action from Gannett comes as Google faces a growing number of antitrust complaints in the United States and the European Union over its advertising business, which remains its central moneymaker.

    EU officials said last week that Google’s advertising business should be broken up, alleging that the tech giant’s involvement in multiple parts of the digital advertising supply chain creates “inherent conflicts of interest” that risk harming competition.

    Earlier this year, the Justice Department and eight states sued Google, accusing the company of harming competition with its dominance in the online advertising market and similarly calling for it to be broken up.

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  • A lawsuit by TikTok users challenging Montana’s ban is being funded by the social media company itself | CNN Business

    A lawsuit by TikTok users challenging Montana’s ban is being funded by the social media company itself | CNN Business

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    CNN
     — 

    A high-profile lawsuit brought by TikTok users and creators last month challenging Montana’s statewide ban against the short-form video app is being funded by the social media giant itself, the company told CNN on Wednesday.

    TikTok has been covering legal fees for the group of five TikTok creators, said Jodi Seth, a TikTok spokesperson, separately from the company’s own lawsuit to block the state’s new law targeting the app over national security concerns.

    “We support our creators through various programs and have an ongoing dialogue about their presence on TikTok,” Seth said in a statement. “Throughout this process, many creators have expressed major concerns both privately and publicly about the potential impact of the Montana law on their livelihoods. We will support our creators in fighting for their constitutional rights.”

    TikTok’s involvement in the creators’ suit was first reported this week by The New York Times, weeks after the initial court case was filed. The company’s role in the litigation had not been previously known.

    The suit by the TikTok creators was the first to challenge Montana’s law banning TikTok from being offered within state lines and establishing penalties for the company and for app stores that violate the law. Legal experts have said the legislation, which is not set to take effect until January, raises constitutional issues and may well be practically unenforceable even if the law is upheld.

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  • Twitter’s future is in doubt as Threads tops 100 million users | CNN Business

    Twitter’s future is in doubt as Threads tops 100 million users | CNN Business

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    Washington
    CNN
     — 

    Twitter has weathered months, if not years, of mismanagement as well as mass layoffs, frequent service disruptions and an exodus of top advertisers, but the launch of a rival app from Meta could prove to be the final straw.

    Threads surpassed 100 million users this weekend, less than a week after it launched, Meta CEO Mark Zuckerberg announced Monday, marking a staggering feat for any social network and one that puts it on pace to rapidly pass Twitter’s audience size.

    Meanwhile, multiple internet traffic analysts reported noticeable declines in Twitter usage in just the past few days. The results underscore the risk Meta poses to Twitter’s business and raise questions about how, or if, Twitter can stem its losses.

    Twitter traffic had already been trending downward for months, according to data from the internet infrastructure company Cloudflare and the web analytics firm Similarweb. But the pace of decline appears to have accelerated in recent days, both companies said, likely reflecting strong interest in Threads and a mass migration from the platform owned by Elon Musk to the one run by Zuckerberg.

    Twitter didn’t immediately respond to a request for comment.

    On Sunday, Cloudflare CEO Matthew Prince shared a chart showing Twitter’s popularity relative to other websites it tracks. “Twitter traffic tanking,” Prince said as he posted the chart.

    The chart showed that in January, Twitter was ranked 32nd on the list; the next month, it had fallen to 34th. For much of the spring, Twitter fluctuated between 35th place and 37th. But the beginning of July showed a rapid falloff in popularity, as Twitter plunged to 40th place. (Cloudflare defines popularity as the “size of a population of users that look up a domain per unit of time.”)

    Similarweb told CNN Monday it has witnessed comparable trends in Twitter traffic.

    “In the first two full days that Threads was generally available, [last] Thursday and Friday, web traffic to twitter.com was down 5% compared with the same days of the previous week and down 11% compared with July 6 and 7, 2022,” said David Carr, a senior insights manager at Similarweb. “We’ve been reporting for a while that Twitter is down compared with last year – June traffic was down 4% – but Threads seems to be taking a bigger bite out of it.”

    Bolstering the traffic reports were the anecdotal experiences of some Threads users. Alex Stamos, director of the Stanford Internet Observatory, said Saturday he ran an “unscientific test” of how the same post he shared on Twitter, Threads and Mastodon, another rival, performed with his audience over a 23-hour period.

    The identical content Stamos created on each platform saw significantly more engagement on Threads than on Twitter as measured by likes and replies — despite having a fraction of his usual reach on the newer platform, he said.

    Stamos, who has more than 100,000 followers on Twitter but only a tenth of that number on Threads, added that strong Threads engagement with his posts describing the “research” also supported the original findings. The quality of the replies to his posts were also much higher on non-Twitter platforms, he observed.

    “From my perspective, Twitter is done as a platform for serious tech conversations,” Stamos said, who previously was the chief security officer at Facebook.

    Fueling Threads’ rapid growth has been Meta’s use of Instagram as a springboard to sign up new users, along with what many Threads users have identified as a dissatisfaction with Twitter.

    Threads started out with a number of celebrity accounts prepopulating its platform but has since gained additional high-profile users including Kim Kardashian and Jeff Bezos. An account that had been banned from Twitter that tracks the movements of Musk’s private jet has also joined the new platform.

    More than 100 US lawmakers have signed up as well, Axios reported last week, though few world leaders appear to be on Threads at the moment.

    Zuckerberg and Instagram head Adam Mosseri have emphasized that Threads is about more than replacing Twitter and that the app seeks to tap audiences outside of Twitter’s traditional user base. That means Threads will not actively elevate news or political content, Mosseri said, describing those topics as “not at all worth the scrutiny, negativity (let’s be honest), or integrity risks that come along with them.”

    Over the weekend, Mosseri’s stance on news and politics triggered a debate over Threads’ approach to those topics. Some users praised it as a way to make the platform more accessible to average users, who may never have embraced Twitter before. Others argued that many of the topics Mosseri characterized as non-political, including music, fashion and entertainment, are their own source of news and can be inherently political.

    Even as Meta’s executives look to put some daylight between Threads and Twitter, the rapid rise of Threads only appears to have deepened Musk’s longtime feud with Zuckerberg. The app’s launch prompted threats of litigation as Twitter has accused Meta of trade secret theft, not to mention talk of a physical cage fight between Musk and Zuckerberg.

    On Sunday, Musk, who is known for erratic behavior and incendiary remarks, made it even more personal as he lobbed a sexual insult at Zuckerberg and proposed comparing the size of their respective genitalia.

    Zuckerberg has not directly responded to the insult. But after a Threads user pointed out that the new app was not featured in Twitter’s trending topics tab, Zuckerberg replied “Concerning” with a crying-laughter emoji. And he used the same emoji to reply to a post by the fast-food brand Wendy’s, which had suggested Zuckerberg should “go to space just to really make him mad lol.”

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  • Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

    Laid-off Twitter Africa team ‘ghosted’ without severance pay or benefits, former employees say | CNN Business

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    Nairobi, Kenya
    CNN
     — 

    Former employees of Twitter Africa who were laid off as part of a global cost-cutting measure after Elon Musk’s acquisition have not received any severance pay more than seven months since leaving the company, several sources told CNN.

    In late May, the former employees, who were based in the Ghanaian capital Accra, accepted Twitter’s

    (TWTR)     offer to pay them three months worth of severance, the cost of repatriating foreign staff and legal expenses incurred during negotiations with the company, but they have not received the money or any further communication, the sources said.

    “They literally ghosted us,” one former Twitter Africa employee told CNN.

    “Although Twitter has eventually settled former staff in other locations, Africa staff have still been left in the lurch despite us eventually agreeing to specific negotiated terms.”

    The former employees say they reluctantly agreed to the severance package without benefits, even though it was less than what colleagues elsewhere received.

    “Twitter was non-responsive until we agreed to the three months because we were all so stressed and exhausted and tired of the uncertainty, reluctant to take on the extra burdens of a court case so we felt we had no choice but to settle,” another former employee told CNN.

    The former employees spoke to CNN on condition of anonymity because they said they were asked to sign non-disclosure agreements as part of their exit terms.

    According to Carla Olympio, an attorney who is representing the former employees, the last communication from Twitter or its lawyers was in May, shortly after settlement was agreed.

    CNN reached out to Twitter for comment on the status of the severance package for the former employees in the Ghana office but received an automated response – a poop emoji. It’s unclear whether Twitter still has a media relations department.

    In March, Musk tweeted that Twitter would respond to all press inquiries with the poop emoji. He completed a deal to buy the social media platform in October.

    CNN also asked Ghana’s Ministry of Employment and Labor Relations for comment. A spokesperson said they are investigating the claims.

    Whether Ghanaian authorities can compel Twitter to comply with the settlement is uncertain. The former employees and their attorney say the offer was never finalized.

    The dozen or so team members were laid off just four days after the social network opened a physical office in Accra last November.

    Some of them said they had moved to Ghana from other African nations, and depended on their jobs at Twitter to support their legal status in the country.

    “Unfortunately, it appears that after having unethically implemented their terminations in violation of their own promises and Ghana’s laws, dragging the negotiation process out for over half a year, now that we have come to the point of almost settlement, there has been complete silence from them for several weeks,” Olympio said.

    Twitter and Musk face multiple lawsuits where plaintiffs are claiming the company has failed to pay former staffers what they are owed.

    Last week, a former US employee filed a proposed class action lawsuit claiming the company didn’t pay the full amount of severance benefits it promised last November prior to mass layoffs.

    The plaintiff said Twitter promised senior employees severance of six months of base pay plus one week for every year of service, in addition to other benefits. Instead, the plaintiff said they received a total of three months of pay, according to the lawsuit. In response to a request for comment on the lawsuit, Twitter sent CNN an automated poop emoji.

    In April, Musk told the BBC more than 6,000 people had been laid off since he completed his acquisition of the company in late October.

    “We’re exploring our options with respect to causes of action against Twitter in various jurisdictions including Ghana,” Olympio told CNN.

    Twitter did not open negotiations with the African team until after CNN reported in November that they had been offered separation terms that differed from those offered to departing staff in Europe and North America.

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  • Meta, Microsoft, hundreds more own trademarks to new Twitter name | CNN Business

    Meta, Microsoft, hundreds more own trademarks to new Twitter name | CNN Business

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    Reuters
     — 

    Billionaire Elon Musk’s decision to rebrand Twitter as X could be complicated legally: companies including Meta and Microsoft already have intellectual property rights to the same letter.

    X is so widely used and cited in trademarks that it is a candidate for legal challenges – and the company formerly known as Twitter could face its own issues defending its X brand in the future.

    “There’s a 100% chance that Twitter is going to get sued over this by somebody,” said trademark attorney Josh Gerben, who said he counted nearly 900 active U.S. trademark registrations that already cover the letter X in a wide range of industries.

    Musk renamed social media network Twitter as X on Monday and unveiled a new logo for the social media platform, a stylized black-and-white version of the letter.

    Owners of trademarks – which protect things like brand names, logos and slogans that identify sources of goods – can claim infringement if other branding would cause consumer confusion. Remedies range from monetary damages to blocking use.

    Microsoft since 2003 has owned an X trademark related to communications about its Xbox video-game system. Meta Platforms – whose Threads platform is a new Twitter rival – owns a federal trademark registered in 2019 covering a blue-and-white letter “X” for fields including software and social media.

    Meta and Microsoft likely would not sue unless they feel threatened that Twitter’s X encroaches on brand equity they built in the letter, Gerben said.

    The three companies did not respond to requests for comment.

    Meta itself drew intellectual property challenges when it changed its name from Facebook. It faces trademark lawsuits filed last year by investment firm Metacapital and virtual-reality company MetaX, and settled another over its new infinity-symbol logo.

    And if Musk succeeds in changing the name, others still could claim ‘X’ for themselves.

    “Given the difficulty in protecting a single letter, especially one as popular commercially as ‘X’, Twitter’s protection is likely to be confined to very similar graphics to their X logo,” said Douglas Masters, a trademark attorney at law firm Loeb & Loeb.

    “The logo does not have much distinctive about it, so the protection will be very narrow.”

    Insider reported earlier that Meta had an X trademark, and lawyer Ed Timberlake tweeted that Microsoft had one as well.

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  • Jack Ma makes rare public appearance in China | CNN Business

    Jack Ma makes rare public appearance in China | CNN Business

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    Hong Kong/Beijing
    CNN
     — 

    Jack Ma, the billionaire founder of Alibaba

    (BABA)     and once one of China’s most prominent entrepreneurs, has made a rare public appearance in the country.

    Ma visited the city of Hangzhou and was seen meeting with students and teachers at the Alibaba-funded Yungu School.

    “Jack Ma came to Yungu School and discussed the future of education with the campus directors,” the school said on its WeChat account Monday, adding that the purpose of Ma’s visit was to discuss “the challenges and opportunities” that “new technological change brings to education.”

    Ma, who has a fortune of nearly $33 billion, has kept a very low profile since the Chinese government began a fierce crackdown on the tech sector more than two years ago.

    One of the most dramatic opening salvos of the offensive came in November 2020, when Ant Group — a financial affiliate of Alibaba also founded by Ma — was forced to pull its $37 billion IPO at the last minute. That intervention by regulators followed a speech from Ma in which he criticized China’s banks and financial regulators.

    In recent years, Ma has reportedly spent time in Japan, home to his friend and Alibaba investor, SoftBank CEO Masa Son, and in Hong Kong.

    In a statement to CNN about the trip, the Jack Ma Foundation said the Alibaba founder “travels very often in China and overseas.”

    “Mr. Ma travels very often in China and overseas. He has been in Hangzhou recently. He paid a visit to Hangzhou Yungu School today and had a chat with teachers there on education,” a spokesperson said.

    In recent months, Beijing has signaled that its onslaught on the internet industry may be coming to an end. As the economy struggles to pick up speed after years of Covid lockdowns and a real estate crash, the ruling Communist Party needs the private sector to boost jobs and growth.

    New Premier Li Qiang has adopted a softer tone towards businesses since taking office, in what many see as an attempt to bolster China’s economic recovery. Investors have rushed back in.

    But the outlook for the sector remains uncertain. Confidence took a knock last month when Bao Fan, the CEO and chairman of Beijing-based China Renaissance, disappeared without explanation. Ten days later, the investment bank and private equity firm said he was cooperating in an investigation by Chinese authorities.

    Bao is a veteran deal maker in Chinese tech — he helped to broker the 2015 merger between two of the country’s leading food delivery services, Meituan and Dianping. His team has also invested in Chinese electric vehicle makers Nio

    (NIO)     and Li Auto, and helped Baidu

    (BIDU)     and JD.com

    (JD)     complete listings in Hong Kong.

    And while Beijing may have dialed back on its overt pressure, it has been quietly tightening its grip on household names, including Alibaba, by acquiring so-called “golden shares” that allow government officials to be directly involved in their businesses, including having a say in the content they provide to hundreds of millions of people.

    The future of Ant Group remains unclear. Ma relinquished control of the company in January as part of a shakeup of its shareholding structure. His voting rights have fallen to about 6% from more than 50% prior to the restructure.

    In a statement, Ant said the move would make the company’s shareholder structure “more transparent and diversified,” but would not result in any change to the economic interests of any shareholders.

    Ant said its 10 major shareholders, including Ma, had agreed to no longer act in concert when exercising their voting rights, and would only vote independently, and thus no shareholder would have “sole or joint control over Ant Group.”

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  • Musk’s Twitter promised a purge of blue check marks. Instead he singled out the New York Times | CNN Business

    Musk’s Twitter promised a purge of blue check marks. Instead he singled out the New York Times | CNN Business

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    New York
    CNN
     — 

    Some VIP Twitter users woke up on Saturday expecting to have lost their coveted blue verification check marks in a previously announced purge by Elon Musk. Instead, Twitter appeared to target a single account from a major publication Musk dislikes and changed the language on its site in a way that obscures why users are verified.

    Twitter had said it would “begin winding down” blue checks granted under its old verification system — which emphasized protecting high-profile users at risk of impersonation — on April 1. In order to stay verified, Musk said, users would have to pay $8 per month to join the platform’s Twitter Blue subscription service, which has allowed accounts to pay for verification since December.

    Most legacy blue check holders found this weekend that their verification marks had not disappeared, but rather had been appended with a new label reading: “This account is verified because it’s subscribed to Twitter Blue or is a legacy verified account.” The language, which shows up when users click on the check mark, makes it unclear whether verified accounts are actually notable individuals or simply users who have paid to join Twitter Blue.

    But one high-profile account did lose its blue check over the weekend: the main account for the New York Times, which had previously told CNN it would not pay for verification.

    After an account that often engages with Musk posted a meme this weekend about the Times declining to pay for verification, Musk responded in a tweet saying, “Oh ok, we’ll take it off then.” Musk then lashed out at the Times — just the latest instance of the billionaire slamming journalists or media outlets — in a series of tweets that claimed the outlet’s coverage is boring and “propaganda.”

    The weekend moves are just the latest example of Twitter creating confusion and whiplash for users over feature changes — and in this case, not just any users, but many of the most high-profile accounts that have long been a key selling point for the platform. It also highlights how Musk often appears to guide decisions about the platform more by whims than by policy.

    Although the New York Times’ main account lost its blue check, its other accounts, such as those for its arts, travel and books content, remained verified. After its blue check was removed, a spokesperson for the New York Times reiterated to CNN that it does not plan to pay for verification.

    Twitter, which laid off most of its public relations staff last fall, did not immediately respond to a request for comment.

    Musk has been threatening to take away “legacy” blue check marks from users verified under Twitter’s old system since shortly after he bought Twitter last fall.

    In early November, Twitter launched the option for people paying for its Twitter Blue subscription service to receive blue checks. The program was quickly put on pause after being plagued by a wave of celebrity and corporate impersonators, and was relaunched in December.

    Twitter also rolled out a color-coded verification system with differently colored marks for companies and government entities, but Musk continued to say that individual users would eventually have to pay for blue checks.

    In the days leading up to the blue check purge that wasn’t, prominent users such as actor William Shatner and anti-bullying activist Monica Lewinksy pushed back against the idea that, as power users that draw attention to the site, they should have to pay for a feature that keeps them safe from impersonation.

    By muddying the reason accounts are verified, the new label could risk making it easier for people to scam or impersonate high-profile users. Experts in inauthentic behavior have also said it’s not clear that reserving verification for paid users will reduce the number of bots on the site, an issue Musk has raised on and off over the past year.

    Musk, for his part, has previously presented changes to Twitter’s verification system as a way of “treating everyone equally.”

    “There shouldn’t be a different standard for celebrities,” he said in a tweet last week. The paid feature could also drive revenue, which could help Musk, who is on the hook for significant debt after buying Twitter for $44 billion.

    Musk last week also said that starting on April 15, only verified accounts would be recommended in users’ “For You” feeds alongside the accounts they follow.

    –CNN’s Oliver Darcy contributed to this report.

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  • Samsung to cut chip production after posting lowest profit in 14 years | CNN Business

    Samsung to cut chip production after posting lowest profit in 14 years | CNN Business

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    Seoul
    Reuters
     — 

    Samsung Electronics said on Friday it would make a “meaningful” cut to chip production after flagging a worse-than-expected 96% plunge in quarterly operating profit, as a sharp downturn in the global semiconductor market worsens.

    Shares in the world’s largest memory chip and TV maker rose 3% in early trading, while rival SK Hynix shares surged 5% as investors welcomed plans to cut production to help preserve pricing power.

    Samsung

    (SSNLF)     estimated its operating profit fell to 600 billion won ($455.5 million) in January-March, from 14.12 trillion won a year earlier, in a short preliminary earnings statement. It was the lowest profit for any quarter in 14 years.

    “Memory demand dropped sharply … due to the macroeconomic situation and slowing customer purchasing sentiment, as many customers continue to adjust their inventories for financial purposes,” it said in the statement.

    “We are lowering the production of memory chips by a meaningful level, especially that of products with supply secured,” it added, in a reference to those with sufficient inventories.

    The production cut signal is unusually strong for Samsung, which previously said it would make small adjustments like pauses for refurbishing production lines but not a full-blown cut.

    It did not disclose the size of the planned cut.

    The first-quarter profit fell short of a 873 billion won Refinitiv SmartEstimate, weighted toward analysts who are more consistently accurate. Multiple estimates were revised down earlier this week.

    It was the lowest since a 590 billion won profit in the first quarter of 2009, according to company data.

    With consumer demand for tech devices sluggish due to rising inflation, semiconductor buyers including data center operators and smartphone and personal computer makers are refraining from new chip purchases and using up inventories.

    Analysts estimated the chip division sustained quarterly losses of more than 4 trillion won ($3.03 billion) as memory chip prices fell and its inventory values were slashed.

    This would be the chip business’ first quarterly loss since the first quarter of 2009, a major divergence for what is normally a cash cow that generates about half of Samsung’s profits in better years.

    Revenue likely fell 19% from the same period a year earlier to 63 trillion won, Samsung said.

    The company is due to release detailed earnings, including divisional breakdowns, later this month.

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