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Tag: Citi

  • 3 global banks identify AI use cases | Bank Automation News

    3 global banks identify AI use cases | Bank Automation News

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    Barclays, Citi and HSBC are all exploring AI, and representatives of the three banks are sharing how to identify where to invest in the tech. When should banks start implementing AI?   “Yesterday,” was the response by EJ Achtner, global head of AI for commercial banking at HSBC, at last week’s “Global ideas for better […]

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    Whitney McDonald

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  • AI to boost FI productivity | Bank Automation News

    AI to boost FI productivity | Bank Automation News

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    Financial institutions are looking to AI to enhance developer productivity and get products to market quickly.  “Developer productivity is a huge use case [for AI] that is amazing,” Prag Sharma, global head of AI at Citi, said Thursday during the webinar “Global ideas for better banking AI,” presented by Bank Automation News.   Throughout the […]

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    Whitney McDonald

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  • AI presents opportunity | Bank Automation News

    AI presents opportunity | Bank Automation News

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    Financial institutions collect vast amounts of structured and unstructured data on a daily basis, and AI is presenting more efficient ways to utilize that data — opening analysis and innovation potential for the industry.  Roughly 80% of the data Citigroup sees is unstructured — from emails, contracts and regulatory documents — and that data can […]

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    Whitney McDonald

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  • Banks look to tech as they slash jobs | Bank Automation News

    Banks look to tech as they slash jobs | Bank Automation News

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    Barclays, CitiGroup, Truist Financial and Santander announced layoffs this week as they look to cut costs and gain efficiencies.  Truist is making “sizable reductions” to its workforce in the coming months to save $300 million in costs, the bank announced at the Barclays Financial Services Conference Monday.  As the bank cuts personnel, it is also […]

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    Whitney McDonald

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  • Bank Automation News to host webinar | Bank Automation News

    Bank Automation News to host webinar | Bank Automation News

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    Registration is now live for the upcoming Bank Automation News webinar Global Ideas for Better Banking AI, set for Thursday, Sept. 14, at 11 a.m. ET.

    Citi Global Head of AI Prag Sharma

    The webinar will focus on how financial institutions are approaching AI, open- and closed-source solutions and regulatory considerations.

    This virtual event will feature Citi Global Head of AI Prag Sharma and other industry experts. Based in Dublin, Sharma leads the $1.7 trillion bank’s AI Center of Excellence. Prior to taking on AI in 2021, he served as the senior vice president of Citi Innovation Labs.

    Discussion topics for the global banking webinar include:

    • How financial institutions are harnessing the power of AI;
    • Identifying which AI solutions from open-source platforms are a good fit for financial institutions; and
    • Regulatory considerations to maximize AI’s potential while maintaining compliance.

    Learn more and register for the Global Ideas for Better Banking AI webinar here.

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    Whitney McDonald

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  • Why Citigroup’s shift to wealth management is a risky bet

    Why Citigroup’s shift to wealth management is a risky bet

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    Since the company’s collapse during the 2008 recession, Citigroup’s stock has continuously struggled, with shares falling more than 30% over the past five years.

    In response, Jane Fraser, the CEO of Citigroup, announced a bold shift in company strategy, and it has exited 14 consumer markets outside of the United States since April 2021.

    “What’s been obvious to analysts for a long time is that Citi had become too unwieldy and too big to manage,” said Hugh Son, a banking reporter at CNBC. “Ultimately, a lot of the disparate parts overseas didn’t really have very many synergies between them.”

    Citigroup instead announced its plans to divert resources and double down on wealth management. It’s a tactical move that several other major banks like Bank of America and Wells Fargo have adopted in recent years.

    “It offers high returns and it creates growth opportunities in areas that are in the early stages of wealth generation like Asia and the Middle East,” according to Mike Mayo, a senior banking analyst at Wells Fargo Securities. “And it comes with less risk of big mishaps so the regulatory treatment is better.”

    Despite the shift in strategy, though, Citigroup’s investment in wealth management hasn’t started to pay off. In 2022, the firm expected global wealth management to generate a compound annual revenue growth in the high single digits to low teens.

    But, instead, Citigroup’s wealth management revenue fell 5% year over year in the second quarter of 2023.

    “It waits to be seen whether Citigroup will be successful,” said Mayo. “I’m skeptical, for as much as I am more positive about Citi’s strategy when it comes to their global payments or banking or markets business. I think it’s to be determined how this wealth management strategy plays out.”

    Citigroup declined to provide someone for CNBC to interview for this piece.

    Watch the video above to see how Citigroup is planning its comeback.

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  • How Citigroup is planning its comeback

    How Citigroup is planning its comeback

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    Since the company’s collapse during the 2008 recession, Citigroup’s stock has continuously struggled, with shares falling more than 30% over the past five years. In response, Jane Fraser, the CEO of Citigroup, announced a bold shift in company strategy, doubling down on wealth management while exiting 14 consumer markets outside of the United States since April 2021. So has Citi’s bet paid off and can the onetime financial colossus return to its former glory?

    10:26

    Fri, Jul 14 202310:13 AM EDT

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  • Transactions: Santander Bank invests in Komgo | Bank Automation News

    Transactions: Santander Bank invests in Komgo | Bank Automation News

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    Santander Bank invested in SaaS platform Komgo to bolster its digital trade finance offering.   Geneva-based Komgo provides digital trade financing options that reduce friction for cross-border payments arising due to paperwork, according to Doug Court, head of marketing and brand communications at Komgo. The deal size or equity stake was not disclosed by either […]

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    Vaidik Trivedi

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  • 5 account takeover attacks FIs should watch for | Bank Automation News

    5 account takeover attacks FIs should watch for | Bank Automation News

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    It’s no secret to financial institutions that fraud is on the rise.   Seventy percent of financial institutions reported losses of over $500,000 to fraud in 2022, according to Alloy’s State of Fraud Benchmark Report. While fraudsters sometimes request direct payments from their victims, one of the most common — and most dangerous — methods for […]

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    Victor Swezey

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  • Transactions: Citizens selects embedded payments provider Wisetack | Bank Automation News

    Transactions: Citizens selects embedded payments provider Wisetack | Bank Automation News

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    Citizens Financial Group selected embedded pay-over-time provider Wisetack Thursday for its new consumer financing platform, Citizens Pay. Citizens Pay will use Wisetack’s existing connections to merchants and software-as-a-service integration capabilities to offer customers the ability to finance home improvement purchases with low interest and individualized timetables, according to a news release.  “Working with Wisetack, we’re […]

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    Vaidik Trivedi and Victor Swezey

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  • Citi touts tech investments to cut headcount | Bank Automation News

    Citi touts tech investments to cut headcount | Bank Automation News

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    Citigroup plans to increase tech spend and prioritize its digital transformation as it works to reduce headcount through automation, Chief Financial Officer Mark Mason said at Morgan Stanley’s U.S. Financials, Payments & CRE Conference on Wednesday. The $2.4 trillion bank is investing specifically in the personnel who will help execute its shift toward an increasingly […]

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    Victor Swezey

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  • Transactions: Amazon Pay picks Affirm for BNPL | Bank Automation News

    Transactions: Amazon Pay picks Affirm for BNPL | Bank Automation News

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    Amazon Pay has selected Affirm as its first buy now, pay later provider in the United States, with the goal to give customers a more flexible payment option and give merchants on the platform a way to reach new customers, according to Omar Soudodi, director of Amazon Pay. A central Affirm feature is “adaptive checkout,” […]

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    Whitney McDonald and Victor Swezey

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  • Transactions: Capital One acquires Velocity Black | Bank Automation News

    Transactions: Capital One acquires Velocity Black | Bank Automation News

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    Capital One acquired luxury concierge service Velocity Black in a deal announced June 1 as the credit card giant seeks to bolster the perks offered to its customers. Terms of the deal were not made public.  Founded in 2014, Velocity Black markets itself as an exclusive subscription service that offers members guidance on topics from […]

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    Victor Swezey

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  • Citigroup plans new credit card for use with multiple retailers | Bank Automation News

    Citigroup plans new credit card for use with multiple retailers | Bank Automation News

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    Citigroup Inc. plans to debut a new credit card with multiple retailers that consumers will be able use for larger purchases. The new card, known as Citi Pay Credit, comes from the lender’s retail-services unit and will be digital only, according to a statement Wednesday. Citigroup is lining up retail partners for the card and […]

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  • IBM focuses on AI in Q1 | Bank Automation News

    IBM focuses on AI in Q1 | Bank Automation News

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    IBM’s first-quarter strategy included AI and hybrid cloud efforts as its clients sought automated workflows and improved digital customer experiences. “Our focus is on hybrid cloud and AI, the two most influential technologies for business. … In tandem, these technologies drive both business outcomes and innovation,” Chief Executive Arvind Krishna said during Wednesday’s Q1 2023 […]

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    Whitney McDonald

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  • Citi invests in tech modernization, data, CX | Bank Automation News

    Citi invests in tech modernization, data, CX | Bank Automation News

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    Citi is investing in platform and process simplification, security and infrastructure modernization, client experience enhancements and data improvements. “We recognize these investments have driven a significant increase in expenses, but they are crucial to modernize the firm, address the consent orders and position Citi for success in the years to come,” Citi Chief Financial Officer […]

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    Whitney McDonald

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  • Listen: Citi Treasury and Trade Solutions improves CX, grows revenue 34% | Bank Automation News

    Listen: Citi Treasury and Trade Solutions improves CX, grows revenue 34% | Bank Automation News

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    Citi Treasury and Trade Solutions is improving customer experience and growing its annual revenue through its platform modernization investments for better use of its data.  “Leveraging data-driven origination can activate possible incremental revenue and increase client confidence through customized solutions,” Naveed Anwar, global head of TTS digital and data at Citi Treasury and Trade Solutions, […]

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    Whitney McDonald

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  • Data aggregation ‘a differentiator’ for FIs | Bank Automation News

    Data aggregation ‘a differentiator’ for FIs | Bank Automation News

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    Data aggregation tools like those offered by Envestnet | Yodlee are helping banks attain an improved return on investments and enhanced customer experience, as financial institutions using the tool saw a 416% return on investment following a three-year period ending in January.   In addition, banks using Envestnet | Yodlee saw a net present value of […]

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    Brian Stone

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  • Years after the housing crash, the specter of

    Years after the housing crash, the specter of

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    During the 2008 financial crisis, so-called too-big-to-fail banks were deemed too large and too intertwined with the U.S. economy for the government to allow them to collapse despite their role in causing the subprime loan crash.

    Yet 15 years later, the forced sale of 166-year-old Credit Suisse — one of 30 banks around the world designated by regulators as “globally significant,” as well as the startling failure of regional lender Silicon Valley Bank (SVB) — are rekindling concerns about the risk of financial institutions defined as too big to fail. 

    One thing that’s changed in the intervening years since the housing bust: The nation’s largest banks have only grown larger. JPMorgan Chase now has $2.6 billion in assets, a 16% increase from 2008, while Bank of America’s assets have jumped 69% to $3.1 trillion. At the same time, lawmakers in 2018 weakened the post-crisis regulations enacted in what came to be known as Dodd-Frank, a sweeping law passed in 2010 aimed at ensuring the safety of the U.S. banking systems. 

    The “too big to fail” banks “are still incredibly risky, and they are bigger and more concentrated than before,” said Mike Konczal, the director of macroeconomic analysis at the Roosevelt Institute, a liberal-leaning think tank.

    To be sure, the 2008 financial crisis involved issues including complex financial instruments, such as mortgage-backed securities, credit default swaps and derivatives, along with lax lending standards. Such issues aren’t playing a part in the recent banking turmoil. 

    Instead, Switzerland’s Credit Suisse was hamstrung by a number of other problems, including a $5.5 billion loss on its dealings with private investment firm Archegos in 2021 and a spying scandal. When its biggest investor, Saudi National Bank, last week declined to put up more money, investors and depositors headed for the exits, paving the way for UBS’ takeover of the bank on Sunday.

    According to the Financial Stability Board, the U.S. banks considered “global systemically important banks” are:

    • JPMorgan Chase
    • Bank of America
    • Citi
    • Goldman Sachs
    • Bank of New York Mellon
    • Morgan Stanley
    • State Street
    • Wells Fargo

    “Very boring banking” but still risky

    Investors cast a more skeptical look at Credit Suisse in the aftermath of SVB’s March 10 collapse, when U.S. regulators took over the regional bank and declared it insolvent. Unlike the 2008 crisis, SVB’s problems stemmed from what Konczal calls “very boring banking, all things considered.”

    SVB was hit by a double-whammy of higher interest rates, which lowered the value of its U.S. government and mortgage bond holdings, and a faster cash-burn rate by its tech-heavy customers due to the slowing economy. With depositors withdrawing money at a faster clip, SVB had to sell its bonds to shore up its capital, but took a $1.8 billion loss on the sale because of the decline in the value of those investments. 

    SVB also had a significantly higher share of uninsured depositors than other banks, which meant that much of their assets wouldn’t be protected by the FDIC’s $250,000 insurance if the bank failed. As a result, spooked depositors rushed to withdraw their funds, creating a classic “run on the bank.” 

    Experts say Congress opened the door to such problems five years ago when it loosened parts of Dodd-Frank, which among other changes forced the nation’s biggest banks to adopt safer lending and investing practices. Under that law, banks with more than $50 billion in assets became subject to stringent requirements including a stress test, which examines whether a bank has enough capital to survive when financial conditions sour. 

    The 2018 law blunting Dodd-Frank lifted that threshold from $50 billion in assets to $250 billion. That meant SVB, with just over $200 billion in assets, didn’t have to undergo a stress test.

    “[T]here would have been increased scrutiny” Konczal said, noting the move to weaken the banking laws. 

    “It certainly was the case that Congress and regulators really did believe that banks in this [midsize] range would have less of a problem and it would be mitigated,” he said.

    “Contagion” risks

    Senator Elizabeth Warren, a Democrat from Massachusetts, introduced a bill on March 14 that would roll back the 2018 law weakening Dodd-Frank. Other lawmakers are proposing an overhaul of FDIC insurance in order to protect a greater share of deposits. 

    Warren noted in a statement that she had warned that rolling back parts of Dodd-Frank would cause banks to “load up on risk to boost their profits and collapse, threatening our entire economy — and that is precisely what happened.”

    Asked if one of the “too big to fail” banks could falter, Konczal noted the banking problems aren’t as bad as in 2008, while adding, “We just don’t know.” 

    “Everyone thought it was fine with when the Fed bailed out Bear Stears, and five months later Lehman [Brothers] failed,” he said.


    Cohn says there’s a “contagion effect” if people lose confidence in banks

    06:03

    Meanwhile, part of the issue impacting the banking industry boils down to something that’s hard to address through regulation: “contagion,” or the potential for depositors’ fears about bank safety to migrate to other institutions, causing more bank runs and additional failures. 

    “Bank runs are a crisis of confidence,” said Gary Cohn, the former top economic adviser in the Trump White House who is now vice chairman of IBM, told CBS News’ “Face the Nation.” 

    He added, “There are thousands of small and regional banks in the United States — this usually doesn’t stop after two [banks].”

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  • Transactions: Citi, Walmart launch digital lending for suppliers | Bank Automation News

    Transactions: Citi, Walmart launch digital lending for suppliers | Bank Automation News

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    Citi is partnering with retail giant Walmart to offer digital lending platform Bridge, that will connect the retailer’s 10,000 U.S.-based small business suppliers with lenders. The $1.7 trillion bank will give suppliers access to a single loan request form that will connect them with 70 lenders that could provide loans up to $10 million, a […]

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    Brian Stone

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