Financial institutions are cautiously deploying AI to crack down on fraud associated with digital assets. Crypto-related scams, ransomware, darknet markets transactions and money laundering cost financial institutions $154 billion in 2025, a 162% increase from 2024, according to blockchain company Chainanalysis’ Jan. 8 report. Banks…
Read more FIs deploy AI to fight digital-asset related fraudCiti is looking inward to identify and develop new AI use cases and deploy existing AI tools within the organization. Citi has launched two internal programs this year, AI Champions and AI Accelerators, Payal Jain, head of application engineering and platforms at the bank, told FinAi News. …
Read more How Citi is building AI from the inside outAI is responsible for productivity gains at some of the nation’s largest banks, leaders said at the Goldman Sachs 2025 U.S. Financial Services Conference this week. Executives from Bank of America, Citi, JPMorgan and Wells Fargo quantified AI efficiency…
Read more Wells Fargo, JPM, Citi, Bank of America share this year’s AI productivity gainsCiti is deploying AI at scale internally to drive efficiency, with several tools already available to nearly 80% of its team. The $1.6 trillion bank introduced internal AI…
Read more Nearly 80% of Citi’s workforce has access to AI toolsNEW YORK — Citi is deploying AI not as an additional layer in its tech stack but rather building its modern applications on top of a centralized platform. …
Read more Inside look: Citi’s ‘Four S’ AI strategy to maximize ROIBanks in the United States are continuing their investment in AI, which will have both short- and long-term effects on their efficiency ratios. Publicly held banks are expected…
Read more Deloitte: Banks need overarching vision for AI adoptionCiti is mandating training for AI prompts through learning modules to ensure employees can utilize the technology to its fullest extent. “This training is a practical guide…
Read more Citi AI training ‘fundamental,’ tech leader saysCitigroup is starting to realize returns on its investments in generative AI and tech modernization. The $1.7 trillion bank reported that its gen AI tool saved employees 100,000…
Read more Citi attributes 100K hours of savings to gen AI deploymentA consortium of major banks, including Bank of America, Citi, Deutsche Bank, Goldman Sachs, and UBS, announced on Friday that they will collaborate to explore the development of…
Read more Global Banking Powerhouses Plan Issuing New Stablecoins Tied To G7 CurrenciesCiti has sent out a letter to Citi Shop Your Way Mastercard cardholders informing them that their cards will be changed to a Citi Mastercard. Here’s what you…
Read more Citi SYWR Cards To Be Converted To Citi Mastercard – Doctor Of CreditCiti has requested 4506-C forms for a lot of consumers that signed up for the Citi Strata Elite card. This has meant that their accounts have been locked…
Read more Citi Giving Automatic Sign Up Bonus Extension For Strata Elite Holders Affected By 4506-C – Doctor Of CreditThe Offer Direct link to offer Citi is offering some targeted spending bonuses until 11/30/25. Offers seen: Earn 4x points on online purchases, up to 2,500 points Our…
Read more [Targeted] Citi Spending Offers – Doctor Of CreditUpdate 9/11/25: Deal is back, unknown end date. Hat tip to reader Nathan Update 7/11/25: A lot more people seeing this offer, maybe it’s available for everyone, if…
Read more [YMMV] Get $10 For Downloading Citi Shop Browser Extension – Doctor Of CreditMany applicants of the Citi Strata Elite have had their accounts locked and a request for a 4506-C (Request for Transcript of Tax Return) has been sent in…
Read more Citi Requesting 4506-C For Some Citi Strata Elite Cardholders – Doctor Of CreditThe Offer Citi has sent out targeted spending bonuses on the Citi Sears SYWR card via physical mailer: Receive a $25 statement credit each month that you spend…
Read more [Targeted] Citi Sears (SYWR): Spending Offers For September-November 2025 – Doctor Of CreditCiti is integrating AI-driven automations into its digital business banking platform with the goal of greater efficiency. CitiDirect Commercial Banking aims to bring all banking functions, including foreign…
Read more Citi upgrades business banking with AICiti is expanding its use of Google Cloud to access the cloud provider’s generative AI capabilities. Rohit Bhat, general manager and managing director at Google Cloud’s financial services,…
Read more Transactions from Money20/20: Citi, Google Cloud expand AI and cloud strategyCiti Retail Services monitors client feedback to drive innovation efforts, Terry O’Neil, head of connected commerce and strategic growth for Citi Retail Services, told Bank Automation News. Terry…
Read more 5 questions with … Terry O’Neil of Citi Retail ServicesGenerative AI allows banks to analyze unstructured data, which makes up about 80% of all data within financial institutions — a capability not possible just two years ago. …
Read more Gen AI boosts analysis of unstructured dataCiti posted cost reductions in the third quarter as it benefits from ongoing simplification efforts. The $1.7 trillion bank’s total operating expenses clocked in at $13.3 billion, down…
Read more Citi reduces costs, invests in tech
