On Wednesday, January 14, Michael Marlay, CEO of Time Out Market, announced the company would close its Chicago food hall. Its last day is Friday, January 23. Nearly seven years into the food hall’s tenure, Marlay cited the pandemic and inconsistent Fulton Market foot traffic due to remote work as factors that led to the closure. Mitchell Jamra, chef and owner of Evette’s, All Too Well, and a former vendor at Time Out Market, wants others to know those might not have been the only factors.
“In 2022 and half of 2023, we would do like $40,000 to $60,000 [in sales] a month out of one little stall,” says Jamra, whose restaurant, Evette’s, was named one of the New York Times’ 50 Best Restaurants in the U.S. in 2022. “It was extremely profitable,” Jamra tells Eater. “We were making all kinds of money. We had lines every day, every vendor did. Back then, it was a who’s who of the Chicago restaurant industry.”
Evette’s owner Mitchell Jamra estimates his stall was making between $40,000 and $60,000 a month from 2022 to mid-2023. However, business declined rapidly after that, and he declined to renew his lease.Barry Brecheisen/Eater Chicago
But then something happened. Jamra alleges that when Time Out Market Chicago’s general manager left the company, “everything went downhill.”
Jamra alleges that following the general manager’s departure, Time Out forgot to renew the building’s liquor and patio licenses. A spokesperson for Time Out Market confirmed in an email the building’s liquor license did lapse, describing the episode as “a very brief administrative oversight, a human error, several years ago that lasted only a few days and during which we ceased alcohol service to ensure we remained in compliance with local regulations.” The rep added: “we overhauled our internal compliance tracking as a result to ensure this doesn’t happen again.”
A complaint filed against Time Out Group by two former Time Out Market Chicago employees in August 2024 corroborates some of Jamra’s claims of mismanagement at the food hall during Jamra’s tenure and provides insight into the work culture. The lawsuit, which went to mediation and was dismissed in April 2025, states that a manager allowed the venue’s liquor license to expire resulting in a “major loss of revenue.”
“It was just complete neglect after complete neglect.”
According to Jamra, the lapses hit his business hard. “…We lost 200 seats, and the desire to be outside was one of the main attractions of that place,” he says. “There was a month I did $8,000 [in sales]. It was just complete neglect after complete neglect. And then they tried to make up for it by making vendors pay. It just got really ugly with their lawyers coming at us all, so a lot of people left.”
Jamra did not renew his contract with Time Out Market Chicago upon its expiration in 2023. Jamra is currently exploring legal options, but declined to speak on the record about any potential actions.
During Jamra’s tenure, Evette’s peers included critically acclaimed restaurants such as Soul & Smoke, Valhalla, Luella’s, Mott St., and Firecakes. By 2023, all of the previously mentioned restaurants had exited Time Out Market Chicago, and the food hall’s vendors began to resemble more indie, mom-and-pop places that didn’t have the cache of their predecessors.
It’s important to remember, in all of this, the bullish nature of food hall developers in the years leading up to the pandemic. As early as 2015, Eater was tracking 23 food halls across the country, followed by nine in 2016 and 13 in 2017. By 2018, headlines were declaring food stalls the new food truck. But by 2019, cracks were already starting to show in the model.
Time Out Group, a media group that expanded into food halls, is still opening new markets around the world despite recent closures in Boston and Chicago.Barry Brecheisen/Eater Chicago
In 2019 ahead of Time Out Market’s debut, Galley Group was already shutting down its Fulton Galley — part of a string of high-profile Galley closures across the Rust Belt. In Miami in 2023, Time Out Market reportedly only gave vendors two hours advance notification of the venue’s impending closure announcement. In fact, on the same day as Time Out Market Chicago’s closure announcement, the group was simultaneously announcing a closure in Boston. Even without its Boston and Chicago locations, U.K.-based Time Out Group still seems to be all-in on food halls. Three markets opened in 2025, with more under development and scheduled to debut around the world in 2026, “with more in negotiations,” according to a company spokesperson.
When asked about the overall health of the food hall market, given the recent closures, the a Time Out Group spokesperson told Eater in an email: “The overall Markets business continues to grow and the core of the business remains very strong,” adding that collective Time Out Market revenue in the 12 months prior to June 30, 2025, increased 9 percent year over year to £46.7, the equivalent of roughly $63.5 million.
In the months leading up to Time Out’s decision to shutter its Chicago food hall, the parent company also continued to sign on new vendors such as Craft & Cravery and seafood restaurant Hooligan, a project from former Atelier chef Christian Hunter. Hunter’s restaurant was initially scheduled to debut in November, but a rep confirms that Hooligan never officially opened. Vendors with a longer relationship at the food hall also appeared to be caught off guard by the closure. Jesse Li of Qing Xiang Yuan Dumplings told Block Club that the abrupt closure was a “surprise,” while a support staff member told the Chicago Tribune that the announcement left some workers scrambling.
“I’m just kind of licking my wounds.”
When asked why the company continued to contract with small business owners so close to the announcement, a spokesperson for Time Out said in a statement, “At that time, there was no decision to close the site.”
The statement might be difficult for some to swallow. “I’m just kind of licking my wounds,” says Richard Vallejo, owner of Craft & Cravery, which opened just two months ago. Vallejo invested $25,000 into his stall. “I’m trying to figure out how much I can get back out of what I put in there, because the opportunity to get the money back is zero at this point.”
Vallejo wishes vendors had been given more than 12 days’ notice. “I don’t know how long they’ve been looking at this,” Vallejo says. “I gotta imagine it’s been longer than just the end of the year that some [of] the numbers aren’t matching up. Why did [they] let a new business invest their money if it’s going to be that short-lived? We shouldn’t have been allowed to do this. We should have been given some kind of heads-up somewhere.”
A hotspot for cuisine, cocktails and culture lovers in Chicago: Time Out Market at 916 W Fulton Market. Time Out Market Chicago brings the best of the city together in the West Loop: its best restaurants, drinks and cultural experiences, based on Time Out’s editorial curation…