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Tag: chatgpt

  • The New York Times Has Had a Summer of AI Anxiety: “They’re Freaking Out”

    The New York Times Has Had a Summer of AI Anxiety: “They’re Freaking Out”

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    The nation’s most influential news organization has spent the summer agonizing about artificial intelligence. “Do not put any proprietary information, including published or unpublished Times articles, into generative AI tools, such as ChatGPT, Bing Chat, Bard or others,” New York Times deputy managing editors Sam Dolnick and Steve Duenes, and director of photography Meaghan Looram, wrote in an email to newsroom and opinion staff on June 27. That includes “notes from your reporting…internal financial or audience data, or code from our products or stories” the management team said. “Do not use generative AI tools in any aspect of our journalism without getting approval, until we further explore the opportunities and the risks they bring,” continued the memo, which noted that “the public terms of use for almost all of these tools also carry significant legal risks for protecting our intellectual property and other rights.” Even before the email went out, I’m told, management had started clamping down internally, warning some desk heads directly about putting any articles or reporting into AI models. “They’re freaking out,” said one Times staffer.

    The Times is not alone: Top executives like News Corp CEO Robert Thomson and IAC’s Barry Diller have been publicly sounding the alarm over AI for months. At this point most media managers have likely sent memos to staff about the developing technology; newsroom unions are contemplating the labor implications; legal and business departments know their IP has probably been used to train the models without compensation. “That’s already done. They’ve already robbed the candy store,” as another Times staffer put it. Still, the broader question—and fear—remains: What will generative AI do to the professional news industry? “I think, correctly, the Times is deathly afraid of what this can mean,” the staffer said. “It’s potentially an existential moment for the Times and for the news industry, so I think leadership is properly taking a very robust look at this. But what are we doing? No one knows.” (The Times declined to comment.)

    The Gray Lady’s effort to address AI started back in the spring, with chief product officer Alex Hardiman leading the corporate effort while Dolnick and other senior editors lead the editorial front, according to a source familiar. The Times has dedicated roughly 60 staff in the newsroom to address the threats, and possible benefits, of AI in news. These staffers (most of whom are participating in these AI working groups on top of their regular jobs) are brainstorming, among other things, areas the technology could be used for in the newsroom, as well as ways to ensure the paper’s human-led reporting can remain distinct at the *Times—*particularly in a world where more news is written by AI, according to another source familiar. (The technology was also top of mind during the Times’s Maker Week, an annual event soliciting ideas from people across their workforce: using AI for chatbots in the Cooking section and for gift finders on Wirecutter were two ideas presented during the event last month.) The working groups are scheduled to convene on August 17 for a meeting, which I’m told has some 80 people on the invite list.

    So far the Times has kept its AI deliberations internal. Semafor recently reported that the paper is not part of a coalition of media organizations hoping to negotiate with tech companies over how artificial intelligence uses their content, an effort IAC is leading. News Corp, as I previously reported, is also not part of the coalition, though Thomson recently said that the company is in active discussion with AI and tech companies “to establish a value for our unique content sets and IP that will play a crucial role in the future of AI.” The Associated Press cut its own deal with OpenAI—a two-year agreement to share access to certain news content and technology that marks one of the first official news-sharing agreements between a major US news company and an AI company. Meanwhile, the Times updated their terms of service with restrictions on data scraping.

    The Times is proceeding cautiously. “Our approach of innovating strategically, rather than chasing the trend of the moment, has served us well and remains a blueprint for how we intentionally complement human expertise with digital tools,” Hardiman and Dolnick wrote in another internal memo this summer. “We’re keenly aware of previous moments of techno-euphoria that barreled past red flags that only later became obvious. In this case, the risks—for society, journalism and our own business—are starkly clear from square one, and we need to balance our enthusiasm with the sober reality that we need to work through the legal, journalistic and business implications of these tools before we can put them into practice.”

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    Charlotte Klein

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  • AI Is Coming For Your Jobs — Anyone Who Says Otherwise Is In Denial. Here’s Why. | Entrepreneur

    AI Is Coming For Your Jobs — Anyone Who Says Otherwise Is In Denial. Here’s Why. | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    It was not long ago that my office was a hive of human activity. The soundtrack? The busy clicks and clatters of a dedicated executive assistant masterfully juggling my appointments, memos and ceaseless travel plans. Fast forward to today, and the buzz of the office is decidedly different. It’s the steady hum of AI tools, seamlessly managing those same tasks with a level of efficiency that’s hard to match.

    Despite the countless articles out there insisting that executive assistants can never be replaced by machines, as the CEO of a public company, it’s actually the very first place I looked to integrate AI. Today, I use three specialized AI tools to automate most of the tasks my executive assistant used to handle. One for scheduling, one for drafting standardized communications and one for travel planning. Pleasantly, it’s been an incredible success.

    This integration of AI hasn’t just streamlined my own day-to-day – it’s a powerful symbol of a larger change sweeping across our business landscape. AI is indeed coming for people’s jobs, and anyone who insists otherwise is sticking their head in the sand.

    Instead of wallowing in denial, the authors of these articles need to realize that although AI will take away some jobs, it will also create new jobs. The AI revolution will be an incredibly potent catalyst, triggering the development of a wave of new roles and opportunities. The landscape will shift from a large number of lower-level support roles to a smaller number of more advanced tech-forward support roles.

    Some executive assistants might morph into AI tool gurus, masters of these digital resources. Others might decide to take a different path, leveraging their skills in entirely new ways. This dynamic, ever-changing scenario is what our AI-influenced world is really about — not job eradication, but evolution and adaptation.

    Just think about the new roles that AI is already starting to create. Roles focused on AI ethics, keeping us grounded in our values as we navigate this technological frontier. Or the growing demand for pros who can steer these intricate AI systems, interpret the torrent of data they produce and guide businesses on how to weave AI into their operations most effectively.

    • Already, AI’s influence is reshaping sectors like healthcare, manufacturing and customer service, birthing roles we couldn’t have imagined a few years ago. It’s not spelling doom for our workforce; it’s inspiring a fascinating job evolution, blending human creativity and AI’s analytical power. We’re standing at the precipice of an exhilarating wave of professional growth and adaptation, with a horizon full of promise.

    A couple of decades ago, AI and machine learning were the stuff of sci-fi movies. But today, they’re right here, integral parts of our daily lives. The New York Times aptly called this an “A.I. explosion,” but that doesn’t mean it’s cause for alarm. Change can be daunting, sure, but it’s also an opportunity for growth, for evolution, and for pushing boundaries.

    Instead of fretting over the changes that AI brings, let’s flip the narrative. We’re not being replaced; we’re being given the chance to soar higher, fueled by AI’s empowering boost. So let’s embrace it, roll with the changes, and shape the future we want to see.

    Transforming the way the world does business

    There is no doubt that AI is changing work as we know it. Just a few years ago, automation and technology in work environments were mostly limited to repetitive, manual tasks. Generative AI technology like ChatGPT has placed these technologies firmly within the realm of white-collar work.

    Whether you are using AI-powered applications to deliver social media content, accelerate your research of new subjects or help you draft an eye-catching cover letter, generative AI can support those tasks.

    While that may not be enough to alleviate all fears surrounding AI and other emerging technologies, now is the time to realize that AI is here to stay. Rather than fighting its growing presence, forward-looking companies and their leaders need to embrace this technology and learn to leverage it to build their businesses.

    Automating repetitive tasks was one of the first areas of business in which AI proved invaluable. AI technology simply outperforms humans when it comes to data analysis by crunching far larger amounts of data more accurately and in a shorter time. AI also recognizes patterns within the data and presents them to human decision-makers.

    Plus, AI delivers the kind of data-driven insights that leadership teams have been dreaming of for decades. Integrating AI analysis into tasks like understanding customer behavior can give your business an unparalleled competitive advantage and enhance future decision-making today.

    AI can also contribute to your customer experience. When customers need help, AI-powered chatbots, and virtual assistants are excellent first points of contact. Even if they cannot resolve the customer’s issue, they can guide the query toward the best person and let the customer know their concern is being dealt with.

    Even the earliest incarnations of AI had customer experience at their heart. Remember the first personalized product recommendations you received on online shopping platforms? Like the viewing suggestions on streaming services, they are AI-based ways of improving customer service.

    How to foster innovation and growth in your organization

    At its core, AI looks at problems differently from how humans would. The technology may be mimicking human behaviors, but it is not exactly copying them. This means it brings an entirely fresh perspective to the table, offering innovative solutions and pinpointing previously unseen market opportunities.

    So, how can businesses encourage their teams to embrace rather than fear AI? The key lies in empowering individual team members to use these tools and leverage them for their work. Education and skills development is one of the foundations of empowerment. Modern workplaces have long encouraged lifelong learning, and AI is no exception. Making resources for AI training accessible online is one way of encouraging more of your employees to learn more about their capabilities.

    The modern workplace must commit to this ethos of continuous learning, especially in the context of AI. By offering readily accessible AI training resources online, organizations can nurture an environment that encourages employees to continually expand their understanding of AI, thus demystifying the technology and promoting its adoption.

    Undoubtedly, one of the most widespread anxieties related to AI is its potential to render certain jobs redundant. This concern is not unfounded. History bears witness to numerous technological transitions, where machines eventually took over tasks once performed by humans. However, this shift allows for evolution by creating a need for highly skilled professionals to supervise and orchestrate these advanced tools.

    AI does not exist to replace human capabilities, but to augment them. It thrives when paired with human intellect and creativity, thus leading to an ecosystem where humans and AI coexist and collaborate. By encouraging this synthesis and providing avenues for learning and growth, organizations can mitigate the threat of job loss. Instead, they can catalyze a transformation that redefines jobs, creating a new breed of roles that leverage both human creativity and AI’s computational prowess. The future is not about AI vs. humans, but rather AI and humans, working together to foster innovation and drive growth.

    5 step framework for cultivating an AI-forward organizational culture

    Navigating the evolving business landscape requires a dynamic approach, particularly when it comes to embracing AI. Instilling a culture that is AI-forward within your organization isn’t a mere switch you flip overnight. It’s an ongoing journey requiring commitment and collaboration from every part of your business. This journey may seem daunting, but with a strategic five-step plan, we can turn perceived challenges into tangible advantages, fostering a thriving ecosystem that leverages AI’s potential to its fullest.

    1. Educate yourself and your team

    Most people fear what they do not understand. Learning more about AI helps break down barriers. Because technology is developing extremely fast, it is important to commit to staying informed about the latest advancements and opportunities. Ensure that your business allocates sufficient resources for continuous learning and development across the entire organization.

    2. Evaluate and identify areas for AI integration

    How would AI benefit your business the most? Assess the organization’s workflows, customer interactions and decision-making processes to identify the areas where AI can truly add value. Look for spaces where AI could improve process efficiency or enhance the user experience of a website or an app. Once you have quantified the potential impact and the feasibility of potential initiatives, it becomes easier to choose the most promising options.

    3. Foster a culture of innovation and collaboration

    Big transformations like the transition toward emerging technologies are rarely made without some degree of experimentation or trial and error. Encourage this experimentation with AI among your team and make it clear that not every trial is going to be a success. Create a supportive environment for your employees to develop their ideas, share insights, and experiment with AI-based tools and systems.

    4. Implement ethical AI practices and policies

    The U.S. government recently called upon leading AI developers like Google CEO Sundar Pichai and OpenAI’s Sam Altman to make ethical AI developments a priority. If your company is struggling to overcome concerns about this technology, putting ethics at the heart of your transition toward AI may help.

    Develop clear guidelines and principles for the responsible use of within the business and review them regularly. Ensure that AI-driven decisions across all levels of the company are transparent, unbiased and respect individual privacy. The easiest way to do this is to involve relevant stakeholders in all aspects of the transition process.

    5. Measure and celebrate success

    Do not be afraid to evaluate the impact integrating AI has had on your organization. Mark milestones and celebrate successes, but be ready to make adjustments as well. The company’s overall performance, customer satisfaction and employee engagement are all excellent indicators. Sharing success stories will generate trust as will being open about setbacks. Adapting your AI integration strategy should be part of your plan.

    Conclusion

    AI-based applications, tools and solutions are here to stay, and these technologies will change the way we think about and conduct work. Embracing these technologies at an organizational and individual level now will prepare companies and their employees for a successful future.

    For anyone in a C-suite role, it is time to rethink how to make the best use of assistants. Most of us no longer need to follow the traditional one-to-one executive assistant model. What we will need, though, is someone skilled enough to handle AI tools and platforms on behalf of the entire C-Suite. Whether that role will become known as an AI manager or remain an executive assistant is not critical. What matters more is that we need to prepare our current assistants for the near future where there is a new need for fewer, more advanced support roles.

    Overcoming fears of the unknown and an all-too-human resistance to change is instrumental to securing the future of the business. It will also help improve AI as we currently know it. Start by assessing the opportunities for your business now, and leverage AI proactively. Together, we can create a better future for individuals and businesses alike.

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    Jessica Billingsley

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  • 10 AI Tools That You Should Be Using In Your Business This Year | Entrepreneur

    10 AI Tools That You Should Be Using In Your Business This Year | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    We hear a lot about AI, and there’s no question that this technology will have a great impact on our businesses in the next few years. But what about now? Here are 10 AI tools that you can use today to help increase productivity and hopefully profits.

    This is the conversational chatbot created by OpenAI that started the hype late last year and it really does have a lot of things a business owner can be hyped about. Use it to write blogs, suggest better ways to create emails, analyze your website to improve search results, do advanced math, create HR policies and a number of other functions. You should also play with OpenAI’s Dall-E 2 app which can create images using text commands (i.e. “a horse standing by a river.”) that can be used on company communications or your website.

    Microsoft owns 49% of OpenAI (and ChatGPT is hosted by Microsoft servers) so a lot of ChatGPT’s functionality will soon be part of the Copilot app which can already be used with Bing searches but will also be a major part of Office in the next year. You’ll use Copilot to analyze spreadsheets, create templates, update presentations and even have it attend Teams meetings on your behalf.

    Related: The Future Founder’s Guide to Artificial Intelligence

    Bard is Google’s answer to ChatGPT and Duet is the application that will use Bard’s underlying Large Language Model to power Google’s business apps in a very similar fashion to Microsoft Copilot. The release of these features is expected within the next six months, but already Gmail is using Bard’s AI to help write emails and check grammar.

    Very similar to Dall-E, Crayon is an advanced image generator that uses AI to generate art, photos, drawings and other graphics directly from your text descriptions. The quality is excellent and the variety of choices is seemingly endless. Use this for images on your website or other promotional content.

    If your business is heavily into content, Heywire is a powerful content generator that uses AI to glean information from the Internet and automatically turn it into stories, articles and other blog forms. The application uses real-time, journalistically validated data that you can publish. The tool can help further establish you and your company as a thought leader in your industry. It can also establish multiple “personalities” for whoever you want to be seen writing and creating social posts based on the content it generates.

    Ever bump into a really interesting video and then see how long it is and then say to yourself “I don’t have the time.” Eightify solves that problem. This AI app will watch the video for you and then summarize it into specific points of interest. As a business owner, we often have to wear all the hats. Which means we have to be knowledgeable about a bunch of different subjects. There’s so much great content on video that can help us run our business and with this app, we can absorb much more information than ever before.

    I’ve been using Temi for years and, as a writer, swear by it! It’s a powerful AI-driven transcription service. I upload audio and video recordings I’ve made and within minutes, Temi transcribes it into words — and it’s close to flawless. Transcribing a 10-minute recording costs just a few bucks too.

    Need a good, professional form for your business? Maybe a job application? A quotation template? A request form for people visiting your website? Feathery uses AI to create professional-looking forms in just minutes. You can save and edit forms as you create them and customize them for your business. All of this is done through a natural language interface.

    Related: Previous Tech Revolutions Rewarded the Builders — This AI Revolution Will Reward the Users. Here’s Why.

    Want to prepare your prospective employees for a job interview? Or perhaps you’re a freelancer or remote independent contractor that’s scheduled to speak with a prospective client. Interview.ai uses AI to walk you through the conversation in advance. Its mock interviews will help you hone your speaking skills and its algorithms generate interview questions that are tailored to the job and to the industry. The platform promises to deliver customized questions that are both technical and situational, all based on the information you provide beforehand.

    So many of us are using video in our businesses for campaigns, case studies, testimonials or just to generate some buzz. The videos go on our website but of course, we want to do more with them. That’s where Opus Clip comes in. Using their AI-generated platform you can upload a long video and it will break it down into shorter, more digestible clips that can then be posted on social media or included in your email campaigns.

    Pretty cool, right? And I’m just scratching the surface. All of this reminds me of the early days of the iPhone and its smartphone competitors where apps began appearing — and then proliferating. I expect the same to happen during this AI revolution. So there are lots more to come. But in the meantime, play with these tools and I promise good results — and better productivity.

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    Gene Marks

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  • 5 Areas Where Every Business Should Be Using Cognitive AI Today | Entrepreneur

    5 Areas Where Every Business Should Be Using Cognitive AI Today | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Artificial intelligence (AI) has made significant advancements recently, with AI systems driven by perceptual intelligence already being utilized to varying degrees in many industries. However, perceptual intelligence is not everything. In fact, the true potential of AI lies in cognitive intelligence, and there are still big challenges to overcome on that front.

    That being said, cognitive AI offers many opportunities and has the potential to revolutionize industries by enhancing the efficiency, precision and user-friendliness of processes and services. But, since this field is constantly evolving, adoption is still lacking.

    However, to truly maximize the potential benefits of cognitive AI, companies need to implement it and start building domain-specific, highly relevant databases. And there are many areas where AI is already gaining significant traction. Here are five key areas where every company can leverage cognitive AI’s power.

    Related: Nearly 3 out of 4 Marketing Professionals Use AI to Create Content, New Study Shows

    1. Generating insights through automated data analysis

    The global data volume being created annually is expected to reach around 175 zettabytes to 180 zettabytes by 2025. With such a copious amount of data being created and processed each year, companies are, unsurprisingly, inundated with vast amounts of information they have to process. This data can be challenging to interpret and utilize effectively.

    Since cognitive AI excels in data analysis, companies implementing a cognitive computing system can easily derive valuable and accurate insights from complex datasets, enabling faster data-driven decisions. Businesses can also leverage machine learning algorithms and cognitive computing to identify trends and patterns while keeping costs low efficiently.

    Domain-specific databases are crucial for this since they provide relevant data that is tailored to specific industries or sectors, including structured and unstructured data. This enables AI systems to learn based on domain-specific knowledge, leading to more accurate and actionable insights.

    2. Enhancing cybersecurity and preventing fraud

    As the digital landscape constantly shifts, digital threats also continue to evolve. Further, with data taking up such a prominent spot in today’s world, the legislative landscape is also ever-changing. Data privacy and protection laws, like the GDPR, CCPA and the PIPL, have been passed around the globe and are constantly getting adjusted.

    Consequently, companies are faced with mounting challenges when it comes to data privacy and security. Cognitive AI offers a powerful defense mechanism against cyber threats due to its ability to analyze massive amounts of data in real time, enabling it to identify patterns of malicious behavior and predict potential security breaches. Additionally, it can help companies adapt and adhere to changing regulations.

    The global market for AI-based cybersecurity products amounted to roughly $15 billion in 2021, and it is forecast to reach a value of around $134 billion by 2030. With cyberattacks on the rise, the advanced protective capabilities of cognitive AI are now necessary to protect consumer and corporate data.

    Related: 4 Simple Ways To Leverage AI Skills For Passive Income From Home

    3. Onboarding and managing employees

    Employee onboarding, training and management are essential tasks that cognitive AI can greatly enhance. By streamlining and automating these processes, companies can free up valuable time for their human resources departments to develop and implement more efficient strategies.

    With cognitive AI, companies can identify top talent and match candidates with job requirements to improve the efficiency and effectiveness of onboarding, training and employee management. Additionally, it can be utilized to create personalized employee experiences, which can improve the productivity and satisfaction of employees.

    Related: How to Keep Employees Engaged and Productive in the Age of AI

    4. Cognitive AI to enhance customer engagement

    Customer engagement is crucial to any business, and cognitive AI can greatly improve the customer experience. For example, intelligent chatbots and virtual assistants can increase customer satisfaction and drive engagement by quickly and accurately analyzing customer queries, understanding context and providing personalized responses.

    Additionally, cognitive AI enables companies to offer real-time support at any time of the day while massively reducing wait times. Further, it can help streamline the experience by providing businesses with insights into consumer behavior to increase the efficiency of customer interactions in their contact and service centers.

    Not only does this increase customer engagement and satisfaction, but it also reduces support costs. According to Gartner, conversational AI alone will reduce global contact center costs by $80 billion in 2026. Xiao-I has already been enabling banks to build cheaper and more effective contact centers with its AI technology for nearly a decade.

    Cognitive AI is also increasingly being deployed to improve various finance services, such as algorithmic trading, asset management, or blockchain-based finance. Further, global IT spending by insurance companies on cognitive AI reached more than $570 million in 2021, representing a nearly 700 percent increase from 2016. So, not only is cognitive AI improving customer engagement, but it is also improving the services offered to consumers.

    5. Optimizing supply chain management

    Supply chain management is a complex process that involves numerous interconnected internal and external actors. Companies can utilize cognitive AI to optimize supply chain management through data analysis and process optimization.

    Cognitive AI can help companies optimize inventory management and reduce costs by predicting demand and improving supply chain visibility. Additionally, this technology enables businesses to adapt to changes in demand or supply quickly.

    With supply chains around the globe having been plagued with troubles in the past years, the implementation of cognitive AI in supply chain management is a good way to create more agile and resilient supply chains.

    Moving forward, and the future significance of data for AI

    Cognitive AI has the potential to reshape numerous industries by enhancing human capabilities and streamlining processes. While perceptual intelligence has seen significant progress and adaption, cognitive intelligence remains an ongoing pursuit.

    By leveraging cognitive AI in key areas, such as customer service, data analysis, cybersecurity, human resources and supply chain management, companies can unlock immense value and stay ahead in this fast-paced digital era. Among other things, cognitive AI can help companies achieve higher efficiency, accuracy and customer satisfaction.

    So, besides implementing cognitive AI, companies need to start building or acquiring databases that can be utilized for their specific needs. With continued advancements in the sector, embracing cognitive AI is a strategic imperative for companies that are looking to thrive in the digital age.

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    Hui (Max) Yuan

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  • How ChatGPT Can Help Marketers in Creating Effective Digital PR Strategies | Entrepreneur

    How ChatGPT Can Help Marketers in Creating Effective Digital PR Strategies | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    ChatGPT is a game-changer for marketers, particularly those working in digital PR. This innovative language model, created by OpenAI, has completely transformed the way I approach my work. As someone with years of experience in the industry, I can confidently say that ChatGPT is one of the most exciting developments I’ve seen. In this article, I’ll share my personal experience with the tool and explain how it has revolutionized my PR strategies.

    1. Identifying target media outlets

    We’ve all heard the phrase “know your audience.” However, in the domain of digital PR, it’s even more imperative to know where to interact with them. This is where the first boon of ChatGPT comes into play. It has a unique capability to identify the most apt media outlets for my campaigns. Let me explain how it does this:

    ChatGPT with certain plugins uses a multitude of data points such as:

    • Audience demographics
    • Industry focus
    • Geographic reach

    These factors inform its suggestions on the best publications, websites, influencers, and even bloggers to target. I’ve identified this approach to be remarkably efficient in making sure my messages are received by the intended audience at the ideal time.

    So, what’s the result? Higher engagement.

    How much? A cool 30% boost on average, based on my own findings. All thanks to ChatGPT. It’s a game-changer, really. Suddenly, it’s not just about spraying and praying. It’s about precision. It’s about putting your message on a silver platter, serving it right where your audience dines.

    Remember the days of manual audience targeting? I do. It was guesswork, mostly. With ChatGPT, it’s not a shot in the dark. It’s science. It’s data-driven.

    Now, here’s the part I find most delightful. It’s not merely about identifying the correct platforms. ChatGPT helps craft the message too. It’s like a seasoned copywriter, knowing what resonates with your audience. That’s gold for any marketer.

    Related: Here’s How CEOs and Millionaires Use ChatGPT for a Productivity Boost

    2. Competitive analysis and social media strategy

    In the world of marketing, it’s important to keep a close eye on your competitors. ChatGPT is a tool that can help with this by providing a detailed analysis of their PR strategies. By examining their press releases, media coverage, and social media presence, ChatGPT can extract valuable insights into their tactics, messaging and positioning. This information can be used to devise winning strategies and stay ahead of the competition.

    ChatGPT is a valuable tool for enhancing your social media strategy and complementing your PR campaigns. With ChatGPT, you can determine the most effective content for your audience and identify the platforms where they are most active. It also provides a playbook of engagement tactics that can help you win the social media game. By leveraging ChatGPT’s insights, you can supercharge your social media presence and see a healthy spike in engagement.

    3. Crisis communication guidance

    No matter how carefully we plan, crises happen. In such situations, swift and effective communication is key. ChatGPT provides much-needed assistance in navigating these tricky waters. When a crisis or negative PR event arises, it helps me craft suitable responses and strategies.

    ChatGPT helps shape the narrative in a way that is both honest and constructive. It aids in developing statements that address the issue head-on while conveying an organization’s commitment to resolving the problem.

    ChatGPT can analyze vast amounts of data, including customer feedback, to identify the most pressing concerns that need to be addressed. This ensures that the organization’s communication is relevant and resonates with its audience. Trust is critical for any organization, and it is often the most impacted during a crisis. ChatGPT helps restore this trust by crafting messages that communicate transparency, accountability, and a plan for moving forward.

    Related: 5 Ways ChatGPT Will Impact Digital Marketing

    4. Monitoring and analyzing PR campaigns

    Similar to any marketing endeavor, PR drives need to be tracked and assessed to determine their impact. Here, again, ChatGPT steps up to the plate.

    It provides insights into key performance indicators (KPIs), suggests tracking tools, and outlines methods to evaluate the impact of PR efforts. With its help, I’ve been able to hone my strategies based on data-driven insights, leading to a 20% improvement in overall campaign effectiveness.

    ChatGPT can provide insights into the sentiment, trends and public opinion surrounding a PR campaign by gathering and processing this data in real-time. It can identify positive or negative sentiments, detect emerging issues or crises and monitor campaign messaging’s reach and engagement. This data enables PR teams to evaluate the efficacy of their efforts and optimize future strategies based on empirical evidence.

    Yet, as magical as ChatGPT may seem, we must remember it’s still a tool, albeit a powerful one. It is essential that we, as marketers, review and validate the suggestions provided by ChatGPT and adapt them to our specific needs and industry context.

    ChatGPT can be a powerful tool in the world of digital PR, but it’s important to use it wisely. As the saying goes, the effectiveness of a tool depends on the skill of the person using it. With the right approach, ChatGPT can be a valuable asset for businesses looking to improve their online presence and engage with their audience.

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    Pritom Das

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  • Get Schooled on Chat GPT with This Four-Course Training Bundle on Sale for $20 Ahead of Back to School | Entrepreneur

    Get Schooled on Chat GPT with This Four-Course Training Bundle on Sale for $20 Ahead of Back to School | Entrepreneur

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    Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

    Writing has always been an integral part of running a business. But with the need for things like a social media presence and online stores, it’s more important than ever to have the skills to create content for your business to keep up.

    With the technological advances that came from AI, it’s easier than ever to amp up your writing efforts. ChatGPT is an artificial intelligence writing tool — and there’s a craze over it for good reason. During this Back-to-School sale, we’re offering The Complete ChatGPT Open AI Training Bundle for just $19.97 to help you grow in this ever-changing world. But this price is only available until August 13 at 11:59 p.m. Pacific.

    There are so many ways to use this writing tool to help you write content and gather information quickly to prompt writing ideas, no matter what your industry. This bundle scores you four courses to get you up to speed in ChatGPT.

    Here’s what the courses look like:

    • ChatGPT for Beginners includes 22 lessons taught by Mike Wheeler, a Salesforce and ChatGPT trainer with a 4.5/5 instructor rating.
    • ChatGPT: Artificial Intelligence (AI) that Writes for You includes 12 lessons taught by Alex Genadinik, a business, entrepreneurship, SEO, marketing, and Amazon coach with a popular business and marketing channel on YouTube and a 4.4/5 instructor rating.
    • Create a ChatGPT A.I. Bot with Tkinter and Python includes 23 lessons taught by John Elder, founder of Codemy, with a 4.4/5 instructor rating.
    • Create a ChatGPT A.I. Bot with Django and Python, also taught by John Elder.

    ChatGPT can help you create all types of content within seconds, from blog copy and YouTube content to product descriptions, marketing materials (even poetry), and more. And this training bundle will give you hands-on experience using ChatGPT to generate text that is coherent and natural.

    It’s worth knowing as much as possible to utilize this AI tool for your business.

    Don’t miss this back-to-school price drop on The Complete ChatGPT OpenAI Training Bundle, now just $19.97 (reg. $52) through August 13, with no coupon needed.

    Check out this deal and others included in the Back-to-School Collection.

    Prices subject to change.

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  • This Is the New ChatGPT Trend That Will Enhance Your Business | Entrepreneur

    This Is the New ChatGPT Trend That Will Enhance Your Business | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Just like revolutionary technologies such as the internet, computers/laptops, iPads, iPhones and many more, generative AI is the new technology in the era of 2023, changing everything around us at an exponentially fast pace. Generative artificial intelligence has enormous potential to revolutionize various aspects of our lives even faster than the internet or the iPhone did. It impacts our lives in numerous ways: the way we work online, study and learn, conduct business, communicate, write or express ourselves, create art or videos, analyze data, make informed decisions, discover drugs or conduct research and manage patients in hospitals and clinics, to name a few.

    Similarly, the expectations are changing in terms of how entrepreneurs enhance their businesses and their ability to engage customers using generative AI. This includes using useful and meaningful ChatGPT prompts or getting trained to incorporate ChatGPT into their workflows or business enterprise in the form of a new feature called a ChatGPT plugin.

    While large enterprises like Microsoft, Salesforce, Bain and many more are adopting ChatGPT within their workflows to improve the performance of their workforce, the enterprises that have taken the lead in developing plugins to attract customers include but are not limited to: Expedia, FiscalNote, Instacart, Kayak, Klarna, Milo, OpenTable, Shopify, Slack, Speak, Wolfram and Zapier.

    Related: 2023 Is the Era of Generative AI Like ChatGPT. So What’s in it for Entrepreneurs?

    What are ChatGPT plugins?

    Let’s take a step back and understand what a ChatGPT plugin is and how it impacts the organization, app or product that gets plugged into ChatGPT.

    ChatGPT plugins are new add-ons to an individual’s ChatGPT interactions. These are essentially beta features within ChatGPT developed by OpenAI and third-party vendors (startups/entrepreneurs).

    Designed as an add-on, ChatGPT plugins can be seamlessly integrated into the interactions with the AI chatbot. Its primary purpose is to furnish users with supplementary information on topics that pique their interest during chatbot sessions. For instance, if someone finds themselves in need of a last-minute flight, the inclusion of either Expedia or Kayak plugins within their ChatGPT browser enables them to solicit the chatbot’s assistance in locating a flight tailored precisely to their individual requirements.

    These plugins utilize data from an organization, product or app to generate texts based on customers’ specific needs or inquiries. While ChatGPT itself is trained on a dataset dating back to the year 2021, using data from these plugins allows it to generate responses that are recent and up-to-date.

    Thus, with these recent ChatGPT plugins, data can be fetched from the internet in real-time, allowing users to inquire about the weather in their area on the same day. There are currently around eighty ChatGPT plugins available for users within their own ChatGPT accounts through the plugin store. However, there is a limitation of using only three plugins at a time, as the plugins are still in their early testing beta stage.

    Related: The Top 3 Do’s and Don’ts of Integrating ChatGPT into Your Business

    3 potential ways ChatGPT plugins can be beneficial for business enterprises

    In the generative AI intelligent chatbot and ChatGPT market, the latest trend for entrepreneurs and business enterprises is to develop ChatGPT plugins (add-on features) for their business products.

    1. Enhance business operations and boost productivity. An illustrative example is the implementation of a ChatGPT plugin in the domain of grocery shopping by Instacart. By incorporating a ChatGPT plugin, the process of ordering groceries online has been markedly expedited and simplified. Customers can now enjoy personalized meal recommendations and the add-on automatically generates a new order for the customers. As a result, it ultimately lead to improved business operations and heightened productivity.

    2. Enterprises can effectively engage a larger customer base. Take, for instance, Khan Academy, established in 2006 with the noble purpose of delivering free, world-class education to all students. With the passage of time, their user base skyrocketed to nearly 20 million per month, primarily because of their provision of concise online videos and an engaging and effective teaching approach. Recently, they introduced ChatGPT as an add-on to their platform — a customized AI tutor called Khanmigo. This innovative AI tool not only assists students in efficiently navigating online videos and practicing exams but also actively engages teachers by aiding them in designing new, innovative teaching lesson plans. Consequently, the customer base expanded from students to include teachers.

    3. Give enterprises a competitive advantage in the market. These chatGPT plugins offer significant benefits to business owners or enterprises that encounter fierce competition in the market, particularly in domains like online shopping assistants, virtual assistants, etc. As shopping apps such as Klarna and Shop’s ChatGPT plugins were among the first to be included in the ChatGPT plugin list, there is a higher likelihood that customers will use these plugins, providing these apps with a competitive edge over their market rivals.

    Related: What Does ChatGPT Really Mean For Businesses?

    However, it’s important to note that with benefits, there are also associated risks that can potentially lead to harm. Here are a few to keep in mind, acknowledging that there can be many more that can be added to this list:

    1. If any misinformation, hallucination or glitches occur in ChatGPT, that could give customers a negative perception of the plugins.
    2. There are concerns regarding the safety, privacy and potential bias in the responses generated by ChatGPT plugins as well as the lack of regulation.

    All of the above concerns are particularly relevant considering that ChatGPT plugins are still in their beta version, and there is room for improvement.

    At the end of the day, amid the prevailing stress and uncertainty in life, we all yearn for business enterprises or startups that can simplify and enrich our lives through engagement with generative AI applications. These ChatGPT plugins, even in their beta phase, possess the potential to bring about positive transformations in human lives and thus could lead customers toward a future that is more efficient, convenient and productive.

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    Sahar Hashmi, MD-PhD

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  • What Is Digital Biology? Here’s Its Impact On the World. | Entrepreneur

    What Is Digital Biology? Here’s Its Impact On the World. | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    This story was originally reported on ReadWrite.com.

    In a world where AI services like ChatGPT and Midjourney dominate the hype cycle, this might sound like quite the claim. But it’s based on a solid foundation. As digital biology tools continue to evolve, their potential to have transformative impacts across industries is becoming clearer by the day.

    If you’re a leader looking for the next big step in biology, you can’t afford to sleep on this technology. To understand what I mean, let’s look at some industries ripe for transformation and how digital biology tools can push them to new heights.

    Related: Here’s How CEOs and Millionaires Use ChatGPT for a Productivity Boost

    Healthcare is perhaps the most apparent industry where digital biology plays an increasingly important role. Through a combination of data, AI, and computational tools, scientists and researchers can significantly reduce the time it takes to diagnose diseases and develop complex biopharmaceuticals.

    Companies like Recursion are already using these tools. The company is working to develop new therapeutic molecules for oncology, neuroscience, inflammation and immunology, and rare diseases through automation and machine learning.

    Healthcare and digital biology

    But healthcare isn’t the only area digital biology can be applied. Materials, chemicals, food, and agriculture can benefit from these tools. For example, multiscale predictive modeling of plant growth makes it possible to explore new breeding avenues that combine the mapping of biological systems with the analysis of large data sets. In other words, it can bring true scalability to systems biology for the first time.

    This technology can go even further in food production, speeding up the process to create novel food products and nutritional ingredients with less environmental impact and potentially more health benefits. Extracting information from the human genome and combining it with other data on metabolism, immunity, behavior, gut microbes, and clinical variables can enable precision nutrition that helps us make better dietary choices.

    Related: 3 Studies Show What Sustainability Really Does to Your Bottom Line

    Digital biology is also being used in the materials and chemicals industry. For instance, Solugen is using these tools to genetically engineer enzymes to develop more sustainable chemicals.

    Other applications of digital biology

    These are just some examples of the applications of digital biology. The benefits of digital biology are wide-ranging and will affect numerous professional fields. To understand how your company can harness its potential, let’s look at the benefits it can provide anyone working in the field:

    1. Greater personalization

    Personalization means tailoring products and services to each individual or group’s specific needs, preferences, and characteristics. Digital biology makes personalization possible by leveraging biological data, like genetic data, to identify each person’s or population’s unique biological features and variations. With this information, digital biology can design and deliver more customized and effective solutions for different biological contexts.

    2. Better precision

    The power of large biological databases isn’t limited to personalization. They can also help companies zero in on solutions with precision. In healthcare, this can improve diagnoses, treatments, and disease prevention. For instance, GRAIL is transforming early cancer detection using digital biology tools. Its multi-cancer early-detection blood tests analyze DNA shed by all cells, including cancer cells, into the bloodstream.

    The company adopts machine-learning algorithms trained by massive data sets to identify abnormal methylation patterns on those cell-free DNA fragments that may indicate the presence of cancer, significantly increasing the chance of early cancer detection.

    3. Increased efficiency

    Data and machine-learning can speed up the discovery of new solutions and treatments. Meanwhile, tools like biological sensors can keep track of industrial processes and improve the efficiency with which resources are used. The result is that more products are discovered and developed on faster timelines — all while using fewer resources.

    4. Reduced costs and improved supply chains

    Companies are eager to look for new solutions to reduce costs and improve supply chains of scarce raw materials, especially in the post-pandemic world. For example, properly engineered microorganisms can be deployed to ferment plant-based feedstock to produce products, reducing dependence on traditional raw materials that might be limited and expensive. In this case, computational technologies enable analysis and modeling of the metabolic pathways and gene circuits involved in fermentation, improving yield and scalability.

    5. More sustainability

    There is increasing demand from consumers and regulators to move away from traditional, high-carbon-footprint products and processes, developing innovative ways of manufacturing products that are more environmentally sustainable than existing ones.

    For example, a few years ago, researchers developed a plastic-eating enzyme called PETase; however, it wasn’t ready on an industrial scale. Using a combination of lab automation and computational technologies, researchers can now test thousands of enzyme variants at speeds traditional experimental methods couldn’t imagine.

    The strains can be optimized for the ideal productivity and scalability, while the molecules from plastics breakdown can be reused and synthesized into new materials, reducing carbon footprints.

    Related: How to Disrupt a Giant, Hopeless System Like Healthcare? Ask These Founders, Whose Startup Cuts Pregnancy Risks in Half.

    From precision medicine and disease diagnosis to cultivated meat and sustainable chemicals, digital biology can potentially change the game in several positive ways. With an increasing number of digital biology tools available, there are fewer and fewer excuses not to delve into this promising new field.

    By taking the lead in this space, you can spur your organization on to new discoveries and more sustainable processes that will benefit your business and the people you serve for years to come.

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    Lu Zhang

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  • We Will Inevitably Lose Skills to AI, But Do The Benefits Outweigh The Risks? | Entrepreneur

    We Will Inevitably Lose Skills to AI, But Do The Benefits Outweigh The Risks? | Entrepreneur

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    “Evolve or perish” has been the timeless principle guiding species through their journey of existence. Today, we, the Homo sapiens, are standing at a crossroads where our evolution will not be determined by nature, but by our own creation: artificial intelligence (AI). The discourse around AI has often been painted in a tone of gloom and doom, with critics suggesting that we are bound to lose essential skills to our AI counterparts, a phenomenon we can call the “ChatGPT effect.”

    Yet, as an expert in hybrid work models and AI integration, I challenge this perspective and tell my clients that having their employees lose certain skills to AI, much like the advent of calculators and the internet, is not only inevitable but also beneficial to human progress.

    Related: The Future Founder’s Guide to Artificial Intelligence

    The handwritten calculations, the lost art

    Consider this: When was the last time you performed a complex arithmetic calculation on paper? Can’t recall? That’s because calculators in the 1970s have all but replaced the need for us to manually crunch numbers.

    Sure, some people in the 1970s whined about the kids these days using these new-fangled calculators and losing their paper-based math skills. But this technological adoption wasn’t a loss, but a monumental gain. It liberated us from the shackles of tedious manual calculations, allowing us to focus on complex problem-solving, creative thinking and strategic planning — skills that truly distinguish us from machines.

    It’s as if we were once lumberjacks, hacking away at trees with axes. Then, chainsaws were invented. Did we mourn the loss of our ax-swinging prowess? No. We embraced the chainsaw because it freed us to cut down more trees, more quickly and with less effort. Similarly, the proliferation of calculators didn’t render us skill-less, but rather, skill-smart.

    The google effect: A forgetful blessing in disguise

    Moving on to the realm of knowledge, the “Google Effect” has had a similarly transformative impact. A study in 2008 revealed a trend among the younger generation to lean heavily on search engines for information, leading to a decline in memory retention. However, before we label this as a loss, let’s pause to consider the larger picture.

    Imagine you’re a chef trying to remember every recipe in the world. In the old days, without recipe books, you had to rely on your memory. With the invention of writing and cookbooks, you could outsource your memory to them. And now, with the internet, you could find any recipe in a few minutes.

    Would you rather spend your time memorizing recipes or honing your culinary skills, experimenting with flavors and creating culinary masterpieces? Just as the internet has become our external hard drive for information, it allows us to focus on creativity, critical thinking and contextual understanding.

    The ChatGPT effect: The fear of the uncharted

    The mounting anxiety surrounding the ChatGPT effect is not unfamiliar; it’s reminiscent of the initial trepidation surrounding calculators and the Google Effect. It’s the unease we feel when we teeter on the precipice of uncharted territory. The concern arises from the idea that as AI becomes proficient in tasks such as language translation, content generation and even coding, these skills might gradually become obsolete for humans.

    Imagine the revered art of translation. It’s a task that requires not just an understanding of words and grammar, but also culture, context and subtle nuances. Today, AI algorithms can translate languages with an accuracy that rivals, and in some cases surpasses human abilities. The fear is that we might lose this skill to AI. However, just as the ax-swinging prowess didn’t define the lumberjack, these skills don’t wholly define us.

    Now, let’s look at the domain of content creation. Algorithms like GPT-3 can generate articles, write poetry and even mimic human-like conversation. The fear here is two-fold: Are we about to lose our ability to write? And in the process, will we also lose the rich human touch, the emotion, the empathy that makes our stories resonate with others?

    Yet, it is crucial to remember that our value as humans lies not in rote tasks but in our unique human attributes — empathy, intuition, creativity, ethical judgment. These are the qualities that machines are far from replicating. The human touch in a piece of writing, the empathy in understanding another’s plight, the creativity in storytelling — these are irreplaceable. We need to nurture and enhance these abilities in the age of AI.

    Then there’s the world of coding, where AI is increasingly being used to write and review code. While it’s true that AI can automate some aspects of coding, it’s also opening up new possibilities. It allows us to tackle more complex problems, create more robust software and make technology accessible to a wider audience.

    Rather than viewing this as a threat, we can see it as an opportunity for enhancement and growth. Just as the calculator didn’t make us less intelligent, AI won’t make us less capable. Instead, AI can liberate us from mundane tasks, giving us more time and energy to focus on complex, creative and uniquely human tasks. We are not being replaced; we are being upgraded. We are not losing our skills; we are evolving them.

    Related: What’s the Invisible Impact of AI? The Winners Aren’t Who You Think

    The future: Composing a symphony of humans and AI amid real challenges

    The potential of AI to reshape our world is undeniable. However, it’s essential to acknowledge that along with the opportunities, AI also brings significant challenges. Misinformation, bias, even threats to human existence are concerns that need our immediate attention. Yet, the fear of losing skills to AI, while understandable, does not belong to this list of genuine threats.

    AI’s ability to disseminate information at unprecedented speeds and volumes has a darker side. Misinformation and “deepfakes” can now spread like wildfire, influencing public opinion, destabilizing societies, and eroding trust in institutions. These are real threats that require urgent action from policymakers, technologists and society at large.

    Similarly, the issue of bias in AI systems, born out of biased training data or unintentional algorithmic biases, is a profound challenge. It can perpetuate social inequalities and result in unfair outcomes in critical areas such as healthcare, law enforcement and employment.

    From a more long-term perspective, and most consequentially, there’s the existential question: Could AI, particularly superintelligent AI, pose a threat to human existence? Could we inadvertently create an AI so powerful that it might see us, its creators, as redundant or even as obstacles? This might seem like science fiction, but it’s a concern shared by hundreds of leaders in the field of AI.

    These are real, pressing issues that deserve our full attention. They require thoughtful regulation, ethical considerations and robust safeguards. However, the fear of losing skills to AI, while it may seem instinctively unsettling, is not a genuine threat.

    Losing some skills to AI should be seen not as a loss, but as an opportunity for growth and evolution. Much like the conductor doesn’t need to play every instrument in the orchestra, we don’t need to perform every task that AI can handle more efficiently. Instead, we should focus on refining the skills that AI cannot replicate — creativity, empathy, strategic thinking leadership.

    So, while we should absolutely be vigilant and proactive in addressing the real challenges AI presents, we should not let an unfounded fear of skill loss detract us from the incredible opportunities AI offers. In this grand symphony of humans and AI, we are not just performers, but composers and conductors of our future, shaping it with foresight, wisdom, and an understanding of both the risks and the rewards.

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    Gleb Tsipursky

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  • Is an AI-Media Legal Fight Brewing?

    Is an AI-Media Legal Fight Brewing?

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    AI was hardly on the media’s radar last year, but concerns around tools like ChatGPT have fast become top of mind. Last month, the Wall Street Journal reported that a group of companies including the New York Times, Journal parent News Corp, Axel Springer, and IAC were discussing forming a new coalition to address whether news content should be used to train the technology—and how publishers should be compensated for that content. And on Sunday, Semafor reported that the coalition, which may launch a lawsuit and “press for legislative action,” is close to being formalized.

    The publishers are being led by billionaire media mogul and IAC founder Barry Diller himself, according to Semafor. “The most immediate threat they see is a possible shift at Google from sending traffic to web pages to simply answering users’ questions with a chatbot,” Semafor’s Ben Smith reports. For example, IAC CEO Joey Levin said, the chatbot could turn a Food & Wine review into a text-only, attribution-less recommendation of a bottle of wine. “The machine doesn’t drink any wine or swirl any wine or smell any wine,” Levin said. “Search was designed to find the best of the internet. These large language models, or generative AI, are designed to steal the best of the internet.”

    The full make-up of the emerging media coalition, along with whether legal action results, remains to be seen. News Corp, for one, is not part of the coalition, a source familiar with the matter told Vanity Fair. Another source familiar with the matter confirmed that Axel Springer is part of the coalition. The New York Times declined to comment. 

    It’s not the first time that publishers have sought payment for tech platforms’ use of their content; between 2019 and 2022, Facebook doled out annual payments reportedly exceeding $20 million for the Times, $15 million for the Washington Post, and $10 million for the Journal. But this time, according to Semafor, publishers are looking for more. “If these breakthrough language models rely on their inputs, [publishers] argue, the share of the value they collect should be commensurate—and should run into the billions of dollars across the industry,” he wrote, noting that the publishers are “also threatening to try their luck in court, where complex questions about how copyright law applies to both the inputs to AI training and the outputs of AI models remain largely untested.” It’s also worth noting that tech executives still have yet to figure out a clear business model for AI, as that the technology is extremely costly to maintain. It is “very early days” for large language models, Google spokeswoman Jenn Crider told Semafor.

    Still, AI companies aren’t showing any signs of slowing down, with the Times reporting last week on how several top news executives were disturbed by a demonstration of Google’s new AI article-writing tool. As my colleague Joe Pompeo wrote last month, industry leaders have been sounding the alarm both in public and private, including at Jessica Lessin’s annual gathering in Jackson Hole earlier this summer. Among the slew of news leaders present at the off-the-record shindig were Smith, Insider’s Nicholas Carlson, Rolling Stone’s Noah Shachtman, and Times executive editor Joe Kahn. Kahn, for his part, “caused some of his fellow attendees to prick up their ears when he speculated about a group effort among publishers to ‘make sure they don’t get screwed again,’” Pompeo reported, with one attendee noting that Kahn “doesn’t talk a lot in these things, so when he does, you kind of listen.”

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    Charlotte Klein

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  • Make ChatGPT Work For You With This Course Bundle, Now Only $29.99 | Entrepreneur

    Make ChatGPT Work For You With This Course Bundle, Now Only $29.99 | Entrepreneur

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    Disclosure: Our goal is to feature products and services that we think you’ll find interesting and useful. If you purchase them, Entrepreneur may get a small share of the revenue from the sale from our commerce partners.

    As an entrepreneur who is likely stretched thin, ChatGPT seems to be a tool that sounds too good to be true. The only problem? You need to know how to work with it, and artificial intelligence technology can be intimidating.

    If you’d like to better understand AI and ChatGPT, you don’t have to head back to the classroom. With The Complete ChatGPT Artificial Intelligence OpenAI Training Bundle you can get an education from the comfort of your couch…all for just $29.99 (reg. $52) for a limited time.

    This bundle comes packed with four different info-packed courses, all offering instruction on how to make artificial intelligence technology work for you. Do it on your own time from your device with no prior knowledge required. Your education can kick off with ChatGPT for Beginners. This course, taught by Mike Wheeler, schools you on the fundamentals of OpenAI’s ChatGPT. You’ll see how to best utilize the tool, from writing computer code to streamlining your daily workflow.

    And you’ll get more hands-on ChatGPT experience with courses like ChatGPT: Artificial Intelligence (AI) That Writes for You. This one is taught by instructor Alex Genadinik, who guides you through using ChatGPT to create marketing content, blog posts, social media captions, and more to ensure you’re reaching all potential customers.

    Entrepreneurs can discover all the ways ChatGPT can work for them with The Complete ChatGPT Artificial Intelligence OpenAI Training Bundle, now just $29.99 (reg. $52) for a limited time.

    Prices subject to change.

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  • Google’s New AI Tool May Put Newsrooms In a Bind

    Google’s New AI Tool May Put Newsrooms In a Bind

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    Some executives found it “unsettling.” And some people “said it seemed to take for granted the effort that went into producing accurate and artful news stories.”

    That’s how, according to the New York Times, leaders at the Times, the Washington Post, and the Wall Street Journal reacted to a new tool that Google is testing, known internally as Genesis, that uses artificial intelligence to write news articles. The tool “can take in information—details of current events, for example—and generate news content,” according to the Times, which reported on Wednesday that Genesis had been demonstrated for executives at the three organizations. “Google believed it could serve as a kind of personal assistant for journalists, automating some tasks to free up time for others,” the Times reports, adding that “the company saw it as responsible technology that could help steer the publishing industry away from the pitfalls of generative A.I.”

    The executives’ reportedly queasy response to Google’s pitch, though, speaks to the media’s growing anxiety about artificial intelligence, and the role it may come to play in newsrooms. For months, the explosion of ChatGPT has fueled widespread concerns about the chatbot mimicking journalists’ writing, replacing jobs dedicated to listicle/aggregate/summary coverage, and threatening journalistic standards. Newsrooms that have experimented with AI-generated stories, such as BuzzFeed, have already confronted the shortcomings of the technology—but it hasn’t been enough to steer everyone away. As Vox’s Peter Kafka notes, executives at G/O media—which publishes sites like Gizmodo, the Onion, and Jezebel—plan to create more AI-generated stories, despite the errors and scrutiny it recently wrought on the company. “G/O’s continued embrace of AI-written stories puts the company at odds with most conventional publishers, who generally say they’re interested in using AI to help them produce content but aren’t—for now—interested in making stuff that is almost 100 percent machine-made,” Kafka writes. (Google’s pitch, for what it’s worth, seems to be in sync with the media’s concerns: Jenn Crider, a Google spokeswoman, told the Times that AI is “not intended to, and cannot, replace the essential role journalists have in reporting, creating and fact-checking their articles,” saying that they could instead provide options for headlines and other writing styles. But it’s easy to see how the technology could be used otherwise.)

    Google’s new tool comes as OpenAI—the parent company to ChatGPT—is striking its own news and tech-sharing partnerships with media organizations. Last week, in one of the first such deals, the Associated Press said it’d reached a two-year arrangement with OpenAI to license AP’s text archive of news stories to help train its AI algorithms, with the AP getting access to OpenAI’s technology and product expertise in return. “The company is currently in discussions with other major news companies about licensing news content and tech-sharing deals,” according to Axios. And earlier this week, OpenAI said it had reached a two-year deal with the American Journalism Project “to help fund efforts by local outlets to experiment with artificial intelligence technology,” Axios reported. OpenAI will commit $5 million in grant funding for local news initiatives through AJP, as well as “up to $5 million worth of credits that can be used by AJP’s portfolio companies to access its tech products,” according to Axios’ Sara Fischer. Local news companies, Fischer reports, will be “awarded credits will be encouraged to experiment with ways the technology can be leveraged across entire news organizations,” such as using AI to better sort through complicated FOIA data.

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    Charlotte Klein

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  • As Revolutionary As ChatGPT Is, Real Estate Still Needs Real People

    As Revolutionary As ChatGPT Is, Real Estate Still Needs Real People

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    Amidst warnings from scientists and engineers that artificial intelligence (AI) is advancing more quickly than the resolution of ethical control issues surrounding it, ChatGPT has arrived in the residential real estate universe. Agents countrywide have begun using it to write listing descriptions and assemble pitch packages. Just last week, one of our New York agents reported assembling a co-op board package in which two of the reference letters were drafted by ChatGPT. What’s more, she said, they weren’t bad!

    The pace of life-changing innovation accelerates with each generation. The Industrial Revolution, during the first half of the 19th century, mechanized processes that had not changed for literally thousands of years. Human and/or animal labor was behind the production of everything: food, clothing, travel, books. With the advent of the steam engine, boats became engine driven. Factories began to make cloth and clothing. Trains enabled people and goods to travel long distances at formerly unimaginable speeds.

    Next came the automobile, transforming distance and individualizing travel. Then the automated stock ticker. The radio. Airplanes. Television. The world my parents inhabited would have been completely unrecognizable to their grandparents. But all that progress/fallout from the Industrial Revolution had no real transformative equivalent until the arrival of personal computing and the Internet. Today’s kids, who learn to swipe as early as they learn to walk, would, in turn, be unrecognizable to THEIR grandparents. And as transformative as the Internet has been to how we gather information and how information technology seems to be altering people’s work habits forever, the tidal wave of artificial intelligence will transform everything again, perhaps even more profoundly.

    The deep ethical and practical questions behind this newest revolution boil down to this: what will OUR role, as humans, be in a world in which machines can think and do so many of the things which historically only we could think and do. For real estate agents, the longer-term implications seem clear: bots will be more and more efficient at organizational tasks. They will get better and better at writing descriptive prose. They will develop search skills so that engines like StreetEasy and Zillow will become more sophisticated about extrapolating buyer criteria to create a broader pool of listings that fit, or mostly fit, described criteria.

    The same threat exists in many other businesses. Reporters, in particular, will be under fire as chatbots can increasingly both research stories and write them, accessing in moments an entire world’s database of relevant facts, interviews, and opinions. Stockbrokers and asset managers, already threatened by index funds and program trading, will have even more need to define a credible value proposition.

    As with so many technology innovations, however, the degree of disintermediation will likely be most influenced by the cost and quality of the product being sought. The very wealthy will almost certainly continue to retain wealth advisors, for two reasons: first, because they probably got or remained rich by understanding that they know a great deal about their specialty and recognize the benefit of hiring someone who is equally expert in THEIR specialty, and second, because they simply don’t have time to do everything well.

    The same will be true in the real estate brokerage business. The bots will likely have much more impact in lower price point markets where inventory is more similar and algorithms thus more likely to be applicable across a broad selection of properties. In addition, while technology may enable more and more parts of the home-buying process, people tend to want people, not machines, to advise and inform them through the most important life decisions. People have another set of advantages. We listen to tone of voice, we watch body language, we try to attend to the subtle cues that words alone fail to communicate. At least for now, that is the territory where real estate agents continue to add value and where AI cannot follow.

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    Frederick Peters, Contributor

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  • Expose ChatGPT Resumes and Uncover Real Talent Using These 5 Effective Strategies | Entrepreneur

    Expose ChatGPT Resumes and Uncover Real Talent Using These 5 Effective Strategies | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    The rise of artificial intelligence has undoubtedly revolutionized various aspects of our lives, and the recruitment process is no exception. With ChatGPT, a state-of-the-art AI language model, job seekers can now create impeccable resumes with minimal effort. It’s like the fairy godmother of the job-seeking world, magically transforming resumes into Cinderella-like creations. While this may save time and energy for candidates, it creates a challenge for hiring managers and leaders who must cut through the noise to identify the true Cinderellas before the clock strikes midnight, and all you’re left with are a bunch of artificial pumpkins. This article offers five effective ways for leaders to navigate AI-written resumes and uncover the real stars during interviews.

    1. Focus on behavioral questions

    One of the most effective methods to evaluate a candidate’s real potential is by asking behavioral questions during the interview. These questions provide insight into a candidate’s past experiences, decision-making strategies, and general thought processes, allowing you to gauge how they may perform in your organization. While AI-generated resumes may present a flawless image, asking questions that require candidates to share specific examples can help you see beyond the polished façade.

    Related: 5 Creative Interview Questions to Ask Job Applicants

    2. Test candidates’ skills with real-world scenarios

    A well-crafted resume may showcase a candidate’s skills on paper, but it doesn’t always translate to their real-world capabilities. Implementing practical assessments, such as role plays, case studies, or hands-on exercises, can effectively separate the wheat from the chaff. Evaluating how candidates perform in situations that mirror the challenges they would face in the role will help you distinguish the true performers from those who merely shine on paper.

    3. Get creative with problem-solving exercises

    To cut through the noise of AI-written resumes, challenge your candidates with unique problem-solving exercises. This approach goes beyond evaluating technical skills and focuses on assessing creativity, critical thinking and adaptability. By presenting candidates with unexpected scenarios, you can observe how they think on their feet and navigate complex situations, much like a jungle explorer navigating through a dense forest of AI-enhanced resumes to find the hidden treasure of authentic talent.

    Related: 7 Ways to Help Your Employees Become Better Problem-Solvers

    4. Ask for work samples and references

    Requesting work samples and references is a time-tested method to verify a candidate’s genuine capabilities. While AI-generated resumes may present an impressive array of accomplishments, work samples offer tangible evidence of a candidate’s past performance. References from previous employers or colleagues can also provide valuable insights into a candidate’s work ethic, collaboration style, and potential fit within your organization.

    5. Pay attention to nonverbal cues and emotional intelligence

    Lastly, remember that interviews are not just about assessing a candidate’s technical prowess; they also provide an opportunity to evaluate their emotional intelligence and interpersonal skills. Pay attention to nonverbal cues, such as body language, tone of voice, and eye contact, as they can offer clues about a candidate’s sincerity, confidence, and overall fit for your team. By focusing on these aspects, you can uncover the real talent that may be hidden behind a polished, AI-crafted resume.

    Related: 7 Interview Questions That Determine Emotional Intelligence

    AI-written resumes have certainly added an extra layer of complexity to the recruitment process. Without a proper process and an element of intuition, you could end up with a fancy recipe writer that doesn’t possess the skills or capacity necessary to withstand or contribute to the heat of the kitchen. However, by incorporating these five strategies into your interviews, you can confidently cut through the noise and discover the true performers that will drive your organization forward. Happy talent hunting.

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    Kash Hasworth

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  • Sarah Silverman sues OpenAI and Meta over copied memoir

    Sarah Silverman sues OpenAI and Meta over copied memoir

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    Comedian and actor Sarah Silverman is suing OpenAI and Meta, alleging that the technology companies developed artificial intelligence tools that freely copied her memoir, “The Bedwetter,” without permission. 

    Silverman, an Emmy-winning performer and former cast member on “Saturday Night Live,” is the latest content creator to file a lawsuit over so-called large language models (LLM), which underpin burgeoning “generative” AI apps such as ChatGPT. LLMs develop their functionality by “training” on vast amounts of written and other content, including material created by professional and amateur writers.

    Silverman’s lawyers say training AI by having it process others’ intellectual property, including copyrighted material like books, amounts to “grift.” In parallel complaints filed July 7 along with two other authors, Chris Golden and Richard Kadrey, Silverman accused OpenAI — which created ChatGPT — and Facebook owner Meta of copying her work “without consent, without credit and without compensation.” The plaintiffs are seeking injunctions to stop OpenAI and Meta from using the authors’ works, as well as monetary damages.

    In exhibits accompanying the complaints, filed in the U.S. District Court for the Northern District of California, ChatGPT is asked to summarize Silverman’s memoir, as well as works by the other authors. It produces accurate summaries as well as passages lifted verbatim from the works, but doesn’t include the copyright information that is customarily printed in these and other books — evidence that it was fed a complete copy of the work, according to the complaint.


    OpenAI CEO admits he fears artificial intelligence causing “significant harm to the world”

    01:24

    OpenAI and Meta both trained their respective LLMs in part on “shadow libraries” — repositories of vast amounts of pirated books that are “flagrantly illegal,” according to the plaintiffs’ lawyers. Books provide a particularly valuable training material for generative AI tools because they “offer the best examples of high-quality longform writing,” according to the complaint, citing internal research from OpenAI.

    OpenAI and Meta did not immediately respond to a request for comment.

    Joseph Saveri and Matthew Butterick, the attorneys representing the authors, in January also sued Stability AI on behalf of visual artists who accused the “parasite” app of glomming off their work. Last year the duo filed a lawsuit against GitHub, alleging its AI-assisted coding tool built on stolen coders’ work.

    The AI field is seeing a vast influx of money as investors position themselves for what’s believed to be the next big thing in computing, but so far commercial applications of the technology has been hit or miss. Efforts to use generative AI to produce news articles have resulted in content riddled with basic errors and outright plagiarism. A lawyer using ChatGPT for court filings also was fined after the tool invented nonexistent cases to populate his briefs.

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  • Sarah Silverman Sues OpenAI, Meta For Use of Copyrighted Works | Entrepreneur

    Sarah Silverman Sues OpenAI, Meta For Use of Copyrighted Works | Entrepreneur

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    Comedian and author Sarah Silverman, along with authors Christopher Golden and Richard Kadrey, filed lawsuits against OpenAI and Meta on Friday, accusing the companies of copyright infringement.

    The lawsuits claim that the tech giants’ chatbots — OpenAI’s ChatGPT and Meta’s LLaMA — were trained using Silverman’s and the other authors’ copyrighted works without their permission. The plaintiffs also argue that the works were obtained from unauthorized sources known as “shadow libraries,” where books are “available for bulk download via torrent systems,” the lawsuit states.

    The lawsuits consist of various types of copyright violations, negligence, unjust enrichment, and unfair competition. Silverman and the other plaintiffs are seeking relief by way of statutory damages, restitution of profits, and “other remedies” as a result of the companies’ “unlawful conduct.”

    In the complaint, exhibits provided demonstrate how ChatGPT summarized the plaintiffs’ books when prompted, and did so in thorough detail, giving “very accurate summaries,” and thereby violating their copyrights. The lawsuit emphasizes that the chatbot fails to “reproduce any of the copyright management information” that the authors included in their works.

    Silverman’s memoir, The Bedwetter is the first book shown as evidence in the complaint, followed by Golden’s Ararat and Kadrey’s Sandman Slim (the latter two are works of fiction). All works are shown to be summarized by ChatGPT in detail, which the lawsuit claims “would only be possible” if the AI models were trained using their books. The complaint acknowledges that the summaries, mostly accurate, do have “some details wrong,” but that is “expected.”

    Related: Authors Are Suing OpenAI Because ChatGPT Is Too ‘Accurate’ — Here’s What That Means

    “Still, the rest of the summaries are accurate, which means that ChatGPT retains knowledge of particular works in the training dataset and is able to output similar textual content,” the lawsuit states.

    Sarah Silverman in March 2023. Jason Kempin | Getty Images

    The lawsuit against Meta alleges that the authors’ books were included in datasets used to train Meta’s LLaMA models, with ThePile (one of Meta’s sources for its training datasets) mentioned explicitly as sourced from the illicit Bibliotik private tracker which, along with other “shadow libraries,” the lawsuit says is “flagrantly illegal.”

    The authors argue in both lawsuits that they never provided consent for their copyrighted books to be used to train the companies’ chatbots.

    Joseph Saveri and Matthew Butterick, the lawyers representing the authors, have created a website to address concerns from other writers, authors, and publishers regarding ChatGPT’s ability to generate text similar to copyrighted material.

    “Since the release of OpenAI’s Chat­GPT sys­tem in March 2023, we’ve been hear­ing from writ­ers, authors, and pub­lish­ers who are con­cerned about its uncanny abil­ity to gen­er­ate text sim­i­lar to that found in copy­righted tex­tual mate­ri­als, includ­ing thou­sands of books,” the lawyers write on the blog. “It’s a great plea­sure to stand up on behalf of authors and con­tinue the vital con­ver­sa­tion about how AI will coex­ist with human cul­ture and cre­ativ­ity.”

    Related: OpenAI Rolls Out New Feature to Help Teachers Crack Down on ChatGPT Cheating — But Admit the Tool Is ‘Imperfect’

    OpenAI and Meta did not immediately respond to Entrepreneur’s request for comment.

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    Madeline Garfinkle

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  • Sarah Silverman Sues Maker Of ChatGPT For Copyright Infringement

    Sarah Silverman Sues Maker Of ChatGPT For Copyright Infringement

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    Sarah Silverman is suing the creator of ChatGPT for unauthorized use of her 2010 book “The Bedwetter,” according to a lawsuit Friday in a U.S. District Court.

    The comic has joined authors Richard Kadrey and Christopher Golden in two class-action lawsuits against tech giants OpenAI and Meta, the creator of rival AI chatbot LLaMA, which were reported by The Verge on Sunday.

    The writers’ copyright suits accuse the corporations of illegally training their open-source AI models with text from the authors’ books without consent. The suits also accuse the companies of training their models on content culled from unauthorized online “shadow libraries” like Library Genesis and Z-Library, which the documents describe as “flagrantly illegal.”

    Sarah Silverman arrives at the Vanity Fair Oscar Party on Feb. 9, 2020.

    Evan Agostini via Associated Press

    In evidence for the suit against OpenAI, the plaintiffs claim ChatGPT violates copyright law by producing a “derivative” version of copyrighted work when prompted to summarize the source.

    Both filings make a broader case against AI, claiming that by definition, the models are a risk to the Copyright Act because they are trained on huge datasets that contain potentially copyrighted information.

    According to the news website, each suit contains six counts of various types of copyright violations, negligence, unjust enrichment and unfair competition, for which the authors are seeking statutory damages and restitution of profits.

    The cases claim the three plaintiffs are among “thousands” of creatives who are being taken advantage of.

    Silverman, Kadrey, and Golden’s attorneys Joseph Saveri and Matthew Butterick wrote about the larger impact of AI on their website, LLMlitigation, where they said they’ve heard stories from “writers, authors, and publishers who are con­cerned about [ChatGPT’s] uncanny abil­ity to gen­er­ate text sim­i­lar to that found in copy­righted tex­tual mate­ri­als, includ­ing thou­sands of books.”

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  • ChatGPT maker OpenAI sued for allegedly using

    ChatGPT maker OpenAI sued for allegedly using

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    OpenAI, the artificial intelligence firm behind ChatGPT, went from a non-profit research lab to a company that is unlawfully stealing millions of users’ private information to train its tools, according to a new lawsuit that calls on the organization to compensate those users.

    OpenAI developed its AI products, including chatbot ChatGPT, image generator Dall-E and others using “stolen private information, including personally identifiable information” from hundreds of millions of internet users, the 157-page lawsuit, filed in the Northern district of California Wednesday, alleges. 

    The lawsuit, filed by a group of individuals identified only by their initials, professions or the ways in which they’ve engaged with OpenAI’s tools, goes so far as to accuse OpenAI of posing a “potentially catastrophic risk to humanity.” 

    While artificial intelligence can be used for good, the suit claims OpenAI chose “to pursue profit at the expense of privacy, security, and ethics” and “doubled down on a strategy to secretly harvest massive amounts of personal data from the internet, including private information and private conversations, medical data, information about children — essentially every piece of data exchanged on the internet it could take-without notice to the owners or users of such data, much less with anyone’s permission.”

    “Without this unprecedented theft of private and copyrighted information belonging to real people, communicated to unique communities, for specific purposes, targeting specific audiences, [OpenAI’s] Products would not be the multi-billion-dollar business they are today,” the suit claims.

    The information OpenAI’s accused of stealing includes all inputs into its AI tools, such as prompts people feed ChatGPT; users’ account information, including their names, contact details and login credentials; their payment information; data pulled from users’ browsers, including their physical locations; their chat and search data; key stroke data and more.

    Microsoft, an OpenAI partner also named in the suit, declined to comment. OpenAI did not immediately respond to CBS MoneyWatch’s request for comment. 

    Without having stolen reams of personal and copyrighted data and information, OpenAI’s products “would not be the multi-billion-dollar business they are today,” the lawsuit states.

    The suit claims OpenAI rushed its products to market without implementing safeguards to mitigate potential harm the tools could have on humans. Now, those tools pose risks to humanity and could even “eliminate the human species as a threat to its goals.” 

    What’s more, the defendants now have enough information to “create our digital clones, including the ability to replicate our voice and likeness,” the lawsuit alleges. 

    In short, the tools have have become too powerful, given that they could even “encourage our own professional obsolescence.” 

    The suit calls on OpenAI to open the “black box” and be transparent about the data it collects. Plaintiffs are also seeking compensation from OpenAI for “the stolen data on which the products depend” and the ability for users to opt out of data collection when using OpenAI tools. 

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  • How ChatGPT and AI Can Boost Your Shopify Store | Entrepreneur

    How ChatGPT and AI Can Boost Your Shopify Store | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Staying ahead of the competition requires embracing cutting-edge technologies in today’s fast-paced digital world. ChatGPT, powered by artificial intelligence (AI), offers immense potential for transforming customer experiences, improving conversions and boosting overall business performance.

    Let’s explore how you can harness the power of ChatGPT and AI to supercharge your Shopify store and achieve tremendous success.

    Understanding ChatGPT and AI

    ChatGPT and generative AI have revolutionized the way businesses interact with customers. ChatGPT, developed by OpenAI, is a language model powered by deep learning algorithms that can engage in human-like conversations.

    Conversely, AI encompasses a broader range of technologies that enable machines to simulate intelligent behavior. ChatGPT and AI can enhance customer support, personalize shopping experiences and automate tasks when integrated into a Shopify store.

    Related: How to Use AI Tools Like ChatGPT in Your Business

    Optimizing customer support with ChatGPT

    Customer support plays a vital role in the success of any Shopify store. It’s essential to provide your customers with exceptional assistance and prompt responses to their inquiries. This is where ChatGPT shines. Integrating ChatGPT into your business operations can take your customer support to new heights.

    Implementing a chatbot powered by ChatGPT allows you to offer round-the-clock assistance, ensuring your customers can get help whenever needed. Whether during the day, late at night or on weekends, your chatbot can respond instantly to customer queries, helping them find the information they need quickly and efficiently.

    With new ChatGPT and chatbot integrations, you can offer “improv” human-like conversations that personalize conversations and tailor products to your customer’s needs. But ChatGPT provides more than just automated responses. It can understand and engage in human-like conversations, providing a personalized touch to your customer support.

    Imagine a customer browsing your store looking for a new pair of running shoes. ChatGPT lets your chatbot analyze past purchases, browsing history and preferences to offer personalized product recommendations. You can consider their preferred brands, sizes and even running styles to suggest the perfect pair of shoes. This level of personalization enhances the shopping experience, making customers feel valued and understood.

    Personalizing shopping experiences

    You can take personalization to the next level when using AI-powered recommendation engines in your Shopify store. These recommendation engines leverage AI algorithms to analyze customer data, such as browsing history, purchase behavior and preferences, to better reflect their shopping suggestions and tastes.

    When a customer visits your Shopify store, the recommendation engine can present them with a curated selection of products that align with their interests and past purchasing behavior. It goes beyond generic suggestions and considers their preferences, styles and price ranges.

    For example, if a customer frequently purchases athletic wear, the recommendation engine can showcase new arrivals or discounted items in that category. It can also consider preferred brands, sizes and colors to offer a highly personalized shopping experience. It’s like finishing your favorite series and seeing suggestions just like it. Keeping your existing customers is cheaper and easier than getting new ones.

    By providing personalized product recommendations, you enhance the customer’s engagement and the likelihood of purchasing. Customers feel valued when they see products that align with their preferences, increasing their confidence in your store and leading to higher conversion rates.

    Moreover, AI-powered personalization is not limited to product recommendations. It can extend to personalized promotions, targeted marketing campaigns and customized email newsletters. You can further nurture customer relationships and drive repeat purchases by using AI algorithms to segment your customer base and deliver personalized content.

    Related: Powering Personalized Shopping: The AI Way

    Automating tedious tasks

    Running a Shopify store involves numerous repetitive and time-consuming tasks. AI can automate these tasks, allowing you to focus on core business activities. For example, AI-powered inventory management systems can monitor stock levels, predict demand and automate reordering, ensuring you never run out of popular products. Additionally, AI algorithms can automate email marketing campaigns, personalized product promotions and even social media management, saving you valuable time and effort. More on this below.

    Analyzing data for business insights

    Data is the lifeblood of any successful business. With AI, you can leverage advanced analytics and machine learning algorithms to gain actionable insights from your Shopify store’s data. AI can analyze customer behavior, identify patterns and predict future trends, empowering you to make data-driven decisions. By understanding customer preferences, optimizing pricing strategies and identifying potential market opportunities, you can fine-tune your Shopify store’s operations and drive tremendous success.

    One area where AI excels is in email marketing. You can automate personalized email campaigns tailored to individual customer preferences and behavior by employing AI-powered email marketing tools. AI algorithms analyze customer data, such as purchase history, browsing behavior and engagement patterns, to deliver targeted and relevant email content. This level of personalization enhances the customer experience and improves your email campaigns’ effectiveness, increasing open and click-through rates and ultimately driving more conversions.

    Integrating ChatGPT and AI into your Shopify store

    Now that you understand the immense potential of ChatGPT and AI, it’s time to incorporate them into your Shopify store. Follow these steps to get started:

    1. Identify your goals: Determine the specific areas of your Shopify store where ChatGPT and AI can provide the most value, such as customer support, personalization or automation.

    2. Choose the right tools: Explore the available ChatGPT and AI platforms, and select the one that best aligns with your business requirements and budget. Consider factors such as ease of integration, scalability and customer support. Always check your store to see if Shopify has provided seamless integration.

    3. Plan your implementation: Develop a comprehensive implementation plan, considering factors like data integration, customization and training your AI models. Collaborate with experts, or utilize resources provided by the AI platform to ensure a smooth integration process.

    4. Test and iterate: Launch your AI-powered features in a controlled environment, and gather customer feedback. Continuously iterate and improve your AI systems based on customer interactions and insights. Make a thing of it; let your customers know you’re trying something new, and invite them to tell you about it.

    When employing the strength of ChatGPT and AI, you can transform your Shopify store into a highly successful business. The possibilities are endless — from optimizing customer support and personalizing shopping experiences to automating tedious tasks and analyzing data for insights. Embrace these technologies, stay ahead of the curve, and create exceptional experiences that drive customer satisfaction, loyalty and business growth.

    Related: The 4 Marketing Strategies Your Shopify Store Needs to Drive Traffic

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    Eric Netsch

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