Connect with us
[ad_1] Financial institutions must consider personnel, physical security and technical security when safeguarding their data and operations against cybercrimes. “You must look at all three as a...
[ad_1] USAA is using a combination of artificial intelligence-powered natural language processing and manual tagging to manage consumer complaints as more companies employ AI-based chat bots. USAA automatically and manually...
[ad_1] Banks use AI, taxonomy and machine learning to identify the causes of call center complaints and create a more seamless client journey. “If you’re not...
[ad_1] E-commerce and embedded payments continue to gain popularity as millennials and Gen Z consumers look to social media for shopping experiences — and banks must...
[ad_1] LAS VEGAS – Banks are reducing manual processes and streamlining workflows through fintech nCino’s digital banking platform. Wells Fargo, for one, expanded the use of...