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Tag: british airways

  • Dark web marketplace exploits stolen air miles for pennies, investigation shows – Tech Digest

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    Cybercriminals have found a lucrative niche in the shadow economy by trading stolen air miles for as little as 56p.

    A new investigation by NordVPN and travel eSIM provider Saily has exposed a massive market for these digital assets on the dark web.

    The study analyzed thousands of forum posts and listings where frequent flyer accounts are sold at a fraction of their real-world value. Some of these compromised accounts contain hundreds of thousands of miles. This allows hackers to book luxury flights or hotel stays for next to nothing.

    Emirates and British Airways top list 

    Researchers found that Emirates and British Airways are among the most frequently mentioned brands in these underground markets. The high volume of discussions suggests these accounts are “high-demand” items for digital thieves.

    Hackers primarily gain access through credential stuffing and phishing attacks. Many people use the same password for their email and their frequent flyer accounts. This makes it easy for criminals to “harvest” data from one breach and apply it to another.

    The danger extends far beyond losing a few free flights. These accounts often store sensitive personal information, including home addresses and passport numbers. Criminals can use these details for full-scale identity theft or to sell to other fraud networks.


    Hotel loyalty schemes are also under fire in this growing trend. Databases for global chains like Marriott and Hilton have been spotted for sale for as much as £2,250. These sets often include guest history and payment preferences.

    Experts warn that travellers often overlook the security of their loyalty points compared to their bank accounts. This lack of oversight allows months of fraudulent activity to pass without being noticed.

    Marijus Briedis, Chief Technology Officer at NordVPN, advises travellers to treat their air miles like cold hard cash. He recommends using a unique, strong password for every travel account and enabling multi-factor authentication (MFA).

    Switching to a travel eSIM instead of using public airport Wi-Fi can also reduce the risk of hackers intercepting your login details. Staying alert for unsolicited emails that mimic airline branding is essential to avoiding phishing traps.

    https://nordvpn.com/


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    Chris Price

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  • Holidaymaker reveals she was downgraded to economy – and the airline refused a refund

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    Imagine packing for your trip and looking forward to a comfortable premium economy seat you paid extra for, only to find you had been downgraded.

    It’s the exact situation one holidaymaker, Marion McGilvary, found herself in – and she wasn’t even offered a refund from the airline. 

    She told The Times about her journey from New York back in August this year.

    The passenger had booked her trip through British Airways and had a BA flight number, however her actual flight was operated by American Airlines.

    Marion claimed she was ‘involuntarily downgraded’ and was struggling to get a refund.

    She told the publication: ‘I was given, not offered, a $300 (£225) credit voucher for use on AA or a partner airline, which I was told could be renewed if not used within a year, but this apparently isn’t the case.

    ‘AA also told me I’d get the difference in fare automatically refunded and that I should already have the email. No email came.’

    Due to the flight being operated by American Airlines, the holidaymaker said BA refused to take responsibility for the issue. 

    Marion McGilvary was looking forward to a comfortable premium economy seat she’d paid extra for on her flight, only to find out she had been downgraded – and wasn’t offered a refund  (stock)

    Marion found herself sat next to another passenger in the same position as her.

    However, she was given a $500 (£375) credit voucher and when Marion raised this huge difference, was told it was ‘individually decided’.

    ‘I was then told I’d get no refund for a voluntary downgrade and that I’d agreed to take the compensation,’ Marion recalled. 

    The passenger insisted she had not agreed with the circumstances. 

    The Times contacted the airlines and in the end, BA agreed to give Marion a £234 refund for the downgrade. 

    The Daily Mail approached British Airways and American Airlines for comment. 

    Another passenger, Edina, 48, previously told the Daily Mail about her compensation ordeal.

    She was flying from Granada, Spain, to Gatwick on September 1, 2019, when she found herself stuck. The Hungarian, who moved to the UK 13 years ago, was travelling with her partner, a breast-feeding infant and two young children via Iberia. 

    The passenger had booked her trip through British Airways and had a BA flight number, however her actual flight was operated by American Airlines

    The passenger had booked her trip through British Airways and had a BA flight number, however her actual flight was operated by American Airlines 

    The family had booked a connecting flight with the same airline from Madrid to Gatwick and was supposed to arrive at the Spanish airport at 8.05am.

    Originally, the connecting flight was due to depart Madrid at 8.50am, but it changed to 8.20am, making it impossible for them to make it on time. 

    She described the situation in Madrid as ‘complete chaos’ and the family landed in Gatwick eight hours later than they were supposed to. 

    After the ordeal, Edina tried to claim compensation and was hit with further hurdles which she described as ‘horrible’ to deal with.

    The holidaymaker didn’t receive anything for six months and first approached Iberia who she says ‘didn’t reply at all’.

    She then approached the Spanish aviation authority who advised her to submit again to Iberia and wait one month.  Eventually, Iberia agreed to pay compensation and Edina received around €2,000 (£1,738).

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  • Another British Airways flight attendant undressed in midair

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    If you followed reports of earlier this year, you might be surprised to learn it’s happened again. According to the BBC, a different flight attendant is accused of a similar offense.

    The outlet reports that the flight attendant was working a California to London flight. A witness described him as “babbling” and “sweating,” which are worrisome behaviors when your primary job is to look after passenger safety.

    The flight attendant was “stood down” by his on-board manager after ignoring his duties during the in-flight safety checks. At that point, he allegedly complained of cramps and went to the bathroom to change his clothes. Some time later, a coworker opened the door and found him standing in his birthday suit.

    The flight attendant pleaded guilty in court

    The flight attendant’s colleagues attended to him for the duration of the flight due to his diluted pupils and an alarmingly high heart. Paramedics were waiting to take him to the hospital when the plane landed in London.

    British Airways keeps making headlines

    The flight attendant was charged with performing an aviation duty while impaired by drugs. He pleaded guilty in Uxbridge Magistrates’ Court.

    Clothes-shedding flight attendants aren’t the only reason British Airways has been in the headlines lately. Recently, so his family could watch him fly. Since 9/11 there are strict protocols surrounding the opening of cockpit doors during flight.

    Here’s hoping their next flight is uneventful.

    Tamara Gane is based in Reno/Lake Tahoe. She takes dozens of trips a year and shares the best destinations, accommodations, experiences, and travel gear with her readers.

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  • British Airways pilot suspended over claims he left cockpit door open to show off

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    It’s always fun to bring your family to work. Unfortunately, a pilot found out the hard way that there are limits to adhere to on such occasions.

    The family of a British Airways pilot was aboard Flight 173, a Boeing 777-300ER from London to New York. There were 256 passengers aboard when the flight departed. At some point, passengers reportedly noticed that there was something odd about the cockpit door – it was open.

    Passengers were uncomfortable

    A source told The Sun:

    “Crew and passengers immediately noticed the cockpit door was open and wanted to know what was happening. It made passengers incredibly uneasy.”

    According to reports, the door wasn’t merely unsecured for a fleeting moment. The source informed the outlet:

    “The door was wide open for a significant time – enough for people to worry and comment.”

    As a result of 9/11, the law says cockpit doors remain locked and secured during flight, with specific protocols to be followed should they need to be opened. Since this didn’t happen here, the pilot’s colleagues turned him in when they landed.

    The pilot is back in the air

    The pilot is back on duty

    The Independent reports that the pilot was suspended and the return flight to Heathrow was cancelled. After an investigation, it was decided that there was no security threat. The pilot was reinstated and is already back to work.

    In a statement, British Airways said, “Safety and security is our top priority.”

    Tamara Gane is based in Reno/Lake Tahoe. She takes dozens of trips a year and shares the best destinations, accommodations, experiences, and travel gear with her readers.

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  • Chase Offers: Save 5% On British Airways Purchase – Doctor Of Credit

    Chase Offers: Save 5% On British Airways Purchase – Doctor Of Credit

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    The Offer

    Check your Chase Offers and other banks for the following deal:

    • Earn 5% cash back on your British Airways purchase when you spend $100 or more. $45 max cashback.

    A number of banks use the same back end for these offers. This includes: Chase, Bank of America, Regions Bank, Suntrust Bank, BBVA, BB&T, PNC, Columbia Bank, Beneficial Bank, and Christian Community CU. You can read this post for more information.

    The Fine Print

    • Offer expires 11/29/2024.
    • Offer valid one time only. Offer only valid on purchases made directly with the merchant. Offer not valid on purchases made using third-party services, delivery services, or a third-party payment account (e.g., buy now pay later). Payment must be made on or before offer expiration date. Payment must be made directly with merchant. Cash back may not be processed until your travel or stay is completed.
    • If a merchant process your payment in separate transactions, you may only earn cash back on the value of the first transaction.

    Our Verdict

    Nice little savings.

    Hat tip to g6tw

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    Chuck

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  • Chase Ultimate Rewards: 30% Transfer Bonus To British Airways Avios (1:1.3) – Doctor Of Credit

    Chase Ultimate Rewards: 30% Transfer Bonus To British Airways Avios (1:1.3) – Doctor Of Credit

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    The Offer

    • Chase Ultimate Rewards program is offering a 30% transfer bonus when you transfer to British Airways Avios. Normally you can transfer at a rate of 1:1 and under this promotion that increases to 1:1.3

    The Fine Print

    • Valid until October 31, 2024

    Our Verdict

    This is a frequent transfer bonus we’ve seen before:

    You can see a full list of transfer bonuses by clicking here.

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    William Charles

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  • JetBlue and British Airways Seek DOT Approval for Codeshare Agreement

    JetBlue and British Airways Seek DOT Approval for Codeshare Agreement

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    JetBlue and British Airways Seek Codeshare Agreement

    JetBlue and British Airways Seek Codeshare Agreement

    JetBlue and British Airways want to enter into a code-sharing agreement and they have requested expedited approval from the U.S. Department of Transportation.

    The application initially includes 92 routes. There are 75 destinations in the United States, 39 from New York and 36 from Boston, plus 17 cities in Europe.

    This latest move from JetBlue comes after two high profile failures in its Northeast Alliance with American Airlines and its proposed acquisition of Spirit Airlines.

    Airlines frequently use these code-sharing agreements to sell seats on partner flights in order to grow and offer more destinations to their customers in regions outside their network. JetBlue has been growing its service to Europe in recent years, adding flights to Paris, Amsterdam, Dublin and Edinburgh. The code-share agreement with British Airlines would give passengers the option to seamlessly book a single ticket for travel to even more cities in Europe.

    Both airlines fly between London and New York as well as London and Boston.

    HT: Paxex Aero

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    DDG

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  • [Targeted] AmEx Offer: British Airways, Spend $1,200+ & Receive $180 Statement Credit (Flight Must Orginate In US) – Doctor Of Credit

    [Targeted] AmEx Offer: British Airways, Spend $1,200+ & Receive $180 Statement Credit (Flight Must Orginate In US) – Doctor Of Credit

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    The Offer

    No direct link, targeted offer

    • Get a one-time $180 statement credit by using your enrolled eligible Card to spend a minimum of $1,200 in one or more purchases online at britishairways.com by 6/23/2024

    The Fine Print

    • Flight must originate in US and be charged in USD to qualify

    Our Verdict

    Useful deal if you have a booking.

    View more Amex offers here & if you have any questions about American Express offers then read this post.

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    William Charles

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  • 10 oldest airlines in the world | CNN

    10 oldest airlines in the world | CNN

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    Editor’s Note: Sign up for Unlocking the World, CNN Travel’s weekly newsletter. Get the latest news in aviation, food and drink, where to stay and other travel developments.



    CNN
     — 

    The aviation industry might be known for its volatility and financial instability, particularly in recent years, but a surprising number of airlines from the pioneering early days of commercial flight are still surviving in their original form.

    Finnish flag carrier Finnair celebrates its 100th anniversary on November 1, having been founded in 1923 as a seaplane service, while the Czech Republic’s flag carrier Czech Airlines made its first flight just a few days earlier in October 2023.

    Here are 10 of the oldest airlines in the world still in operation.

    Year of foundation: 1919

    First flight: May 1920

    Passengers transported in the first year: 440

    Passengers transported in 2022: 25.8 million

    As a nation that once had the largest merchant fleet in the world, it seems fitting that the Dutch were among the first to set up a national airline that became a strong force to be reckoned with.

    The need to connect Amsterdam to what was then known as the Dutch East Indies would certainly have been a powerful motivation to get KLM off the ground in the early days.

    Although formally founded in October 1919, the new airline did not really take off until May 1920, when a four-seater De Havilland DH.16 made the inaugural flight to London’s now defunct Croydon Airport.

    In 1924, KLM launched a service from Amsterdam to Batavia (as Jakarta was then known), the world’s longest air route at the time.

    In 1946, it became the first European airline to begin scheduled flights to New York, using DC-4 aircraft.

    Throughout its century and more of existence, KLM’s commitment to innovation has been constant.

    This doesn’t just apply to its fleet either. The airline has also proved pioneering with its use of social media, introducing the first social media-driven flight schedule.

    Year of foundation: 1919

    First flight: 1919

    Passengers transported in 2022: 24.6 million

    Founded by German immigrants in Barranquilla, Colombia, in 1919, Avianca was originally named SCADTA and operated Junkers F13 aircraft, some of which were equipped with floats.

    As the world moved closer to war In the late 1930s, SCADTA became a source of concern for the US government, who were worried about the security implications of the airline’s links to Germany.

    Pan American World Airways subsequently acquired a controlling stake in the company.

    In 1949, SCADTA merged with fellow Colombian airline SACO (Servicio Aéreo Colombiano) and adopted its current name.

    Today, after absorbing several airlines in neighboring countries, Avianca is one of the largest airline groups in Latin America, with a fleet of more than 130 aircraft and a network of subsidiaries that spans pretty much the whole continent.

    The Qantas logo is known as

    Year of foundation: 1920

    Passengers transported in 2022: 21.3 million

    Few people outside of Australia know that Qantas stands for “Queensland and Northern Territory Aerial Services.”

    As its name indicates, the initial goal of the airline was to service the tropical and sparsely populated lands of Northern Australia.

    Its first aircraft was an Avro 504, a pre-World War I biplane that could seat a pilot and one passenger.

    Qantas was nationalized by the Australian government after World War II and reprivatized in the ’90s.

    Its kangaroo livery first appeared in 1944 and accompanied the airline during the airline’s expansion throughout the Asia-Pacific region and beyond.

    Today Qantas remains the de facto flag carrier of Australia as well as the country’s largest airline and one of its best known brands globally.

    Aeroflot was the largest airline in the world during the Soviet era.

    Year of foundation: 1923

    First flight: July 1923

    Passengers transported in 2022: 20.5 million

    A flight from Moscow to Nizhny Novgorod carrying six people (four passengers and two crewmen) on a Junkers F13 marked the start of what would turn out to be the Soviet Union’s, and later, the Russian Federation’s flag carrier.

    Originally called Dobrolet, it was renamed Aeroflot in 1932, when the Soviet government decided to place the whole civilian aviation fleet under one single entity.

    After World War II, Aeroflot became the largest airline in the world, as air travel was often the only means of transportation available to bridge the vast expanses of the Soviet Union.

    In 1956, the airline introduced the Tupolev Tu-104, considered the first truly successful jet airliner.

    During the Cold War years, Aeroflot operated the long range Il-62, which flew all the way to Cuba by way of Murmansk, in the Arctic, and the supersonic Tupolev Tu-144, the Soviet Union’s answer to the Concorde.

    In much the same fashion as the Soviet Union, Aeroflot was separated in the ’90s and divided into a number of regional airlines, with some former Soviet republics beginning their own services.

    The core of the airline then came under control of Russia and remains state-owned.

    Aeroflot underwent a massive transformation during the first decade of the 21st century in terms of both service and fleet.

    Bar its hammer and sickle logo, the Aeroflot of today bears little resemblance to its original conception.

    Czech Airlines, the national airline of the Czech Republic.

    Year of foundation: 1923

    First flight: October 1923

    Passengers transported in 2022: No data

    Started as a national airline for the then newly founded country of Czechoslovakia, Czech Airlines’ activity was interrupted by World War II and the airline was later reinstated by the post-war Communist government.

    In 1957, CSA became the third airline, after BOAC and Aeroflot, to operate jet airliners when it put the Soviet-made Tupolev Tu104A into service.

    The airline was also the first to operate a jet-only connection: Prague to Moscow.

    During the Cold War years, CSA operated a remarkably large operation that included a fleet of up to 21 long range Ilyushin Il-62 aircraft as well as an extensive route network covering the Americas, Africa, the Middle East and Asia.

    Unfortunately it also suffered two unfortunate firsts, becoming the first airline to suffer a mass hijacking, when three of its aircraft were diverted to West Germany by defectors in 1950.

    It was also the first airline to lose a captain at the hands of a hijacker, in an incident during the 1970s.

    Like many national airlines of the former Eastern Bloc, CSA was renamed, restructured and modernized during the ’90s.

    The airline has scraped through to its 100th anniversary after being declared bankrupt in 2021, having been hit hard by the Covid-19 pandemic. It’s now gone through a reorganization process with a new investor, Prague City Air.

    Finnair's 100th anniversary is November 1, 2023.

    Year of foundation: 1923

    First flight: March 1924

    Passengers transported in 2022: 9.1 million

    For those who’ve ever wondered why Finnair’s airline code is “AY”, this is derived from the name it used before being rebranded to Finnair in 1953 – “Aero O/Y.”

    During its first 12 years, the airline operated only seaplanes, a logical choice given the many lakes and water inlets that cover the surface of Finland.

    In 1983, it became the first European airline to fly non-stop to Tokyo, with DC-10 aircraft.

    Five years later, Finnair was the only European airline with a direct flight between Europe and China.

    This helped to position the airline as the shortest gateway between Europe and Asia, largely thanks to Helsinki’s location atop the Great Circle route.

    Delta is the oldest airline still operating in the US.

    Year of foundation: 1924

    Passengers transported in 2022: 141.6 million

    Delta has grown from a small crop-dusting operation in America’s Deep South to the largest airline in the world by some measures.

    Two important corporate decisions helped consolidate it at the top of the global airline leagues – the purchase of Pan Am’s East Coast and European routes in the early ’90s and its merger with Northwest Airlines in 2008.

    Delta is one of the world’s largest airlines in terms of scheduled passengers.

    Air Serbia serves more than 70 destinations across Europe, the Mediterranean and Middle East.

    Year of foundation: 1927

    Passengers transported in 2022: 2.7 million

    Air Serbia claims descent from the several airlines that operated as flag carriers of Yugoslavia (hence its code JU), starting with Aeroput in 1927 and Jat Airways from 1948.

    During the Cold War years, Jat developed a significant route network and bought equipment from both East and West, in line with Yugoslavia’s status as a non-aligned country.

    After the breakup of Yugoslavia, Jat became the Serbian flag carrier.

    In 2013, Etihad bought a 49% equity stake in the company, which then engaged in a massive recapitalization and rebranding operation that saw it adopt the new name of Air Serbia.

    In July 2023, Iberia joined British Airways and Qatar Airways' joint business partnership.

    Year of foundation: 1927

    First flight: December 1927

    Passengers transported in 2022: No data

    Formerly a privately owned company, Iberia was put under government sponsorship shortly after its launch, providing postal transport between Madrid and Barcelona.

    After an operational hiatus in the early 1930s, it was resurrected with German assistance, by the nationalist side during the Spanish Civil War.

    After the war, Iberia, now firmly in government hands, developed as Spain’s flag carrier.

    In 1946, it was the first airline to fly between Europe and South America, a region that has remained at the core of Iberia’s long haul business throughout its history.

    The airline was privatized in 2001 and it merged with British Airways in 2010 to create the International Airlines Group.

    British Airways is the UK flag carrier.

    Year of foundation: 1919 (or 1974)

    First flight: August 1919 (or 1974)

    Passengers transported in 2018: 44.1 million

    Now this one is a little controversial.

    The UK flag carrier British Airways was formed 45 years ago following the merger of four companies: British Overseas Airways Corporation, British European Airways, Cambrian Airways and Northeast Airlines.

    However, it celebrated ts centenary in 2019 based on the 100 years of achievement of its predecessor airlines.

    It all began, says British Airways, on August 25, 1919, when the world’s first scheduled international flight between London and Paris took off with one passenger, plus some Devonshire cream and some grouse.

    It was the beginning, not just of British Airways, but of international commercial aviation.

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  • Russian-speaking cyber gang claims credit for hack of BBC and British Airways employee data | CNN Business

    Russian-speaking cyber gang claims credit for hack of BBC and British Airways employee data | CNN Business

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    CNN
     — 

    A group of Russian-speaking cyber criminals has claimed credit for a sweeping hack that has compromised employee data at the BBC and British Airways and left US and UK cybersecurity officials scrambling to respond.

    The hackers, known as the CLOP ransomware gang, say they have “information on hundreds of companies.” They’ve given victims until June 14 to discuss a ransom before they start publishing data from companies they claim to have hacked, according to a dark web posting seen by CNN.

    The extortion threat adds urgency to an already high-stakes security incident that has forced responses from tech firms, corporations and government agencies from the US to Canada and the UK.

    The compromise of employee data at the BBC and British Airways came via a breach of a human resources firm, Zellis, that both organizations use.

    “We are aware of a data breach at our third-party supplier, Zellis, and are working closely with them as they urgently investigate the extent of the breach,” a BBC spokesperson told CNN Wednesday. The spokesperson declined to comment on the hackers’ extortion threat.

    A British Airways spokesperson said the company had “notified those colleagues whose personal information has been compromised to provide support and advice.”

    The hackers — a well-known group whose favored malware emerged in 2019 — last week began exploiting a new flaw in a widely used file-transfer software known as MOVEit, appearing to target as many exposed organizations as they could. The opportunistic nature of the hack left a broad swath of organizations vulnerable to extortion.

    Numerous US state government agencies use the MOVEit software, but it’s unclear how many agencies, if any, have been compromised.

    The US Cybersecurity and Infrastructure Security Agency has ordered all federal civilian agencies to update the MOVEit software in light of the hack. No federal agencies have been confirmed as victims, a CISA spokesperson told CNN.

    Together with the Federal Bureau of Investigation, CISA also released advice on dealing with the CLOP hack. Progress, the US firm that owns the MoveIT software, has also urged victims to update their software packages and has issued security advice.

    CISA Executive Director for Cybersecurity Eric Goldstein said in a statement: “CISA remains in close contact with Progress Software and our partners at the FBI to understand prevalence within federal agencies and critical infrastructure.”

    But the effort to respond to the cyber attack is very much ongoing.

    The CLOP hackers are “overwhelmed with the number of victims,” according to Charles Carmakal, chief technology officer at Mandiant Consulting, a Google-owned firm that has investigated the hack. “Instead of directly reaching out to victims over email or telephone calls like in prior campaigns, they are asking victims to reach out to them via email,” he said on LinkedIn Tuesday night.

    Allan Liska, a ransomware expert at cybersecurity firm Recorded Future, also told CNN: “Unfortunately, the sensitive nature of the data often stored on MOVEit servers means there will likely be real consequences stemming from the [data theft] but it will be months before we understand the full fallout from this attack.”

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