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Tag: Branding

  • Press Releases May Seem Old-School, But They Work. Here’s How to Use Them.

    Press Releases May Seem Old-School, But They Work. Here’s How to Use Them.

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    Opinions expressed by Entrepreneur contributors are their own.

    Do you want to increase online mentions, create more backlinks and boost brand awareness? Who doesn’t? Digital PR can do just that, and one of the most overlooked digital PR strategies is creating and distributing press releases. Let’s see how to use the process within your SEO strategy.

    A press release is a written text about specific or events within your business. Press releases are a proactive way to provide journalists and media outlets with important information about an organization so they can write their piece and publish it.

    Look at it like digital storytelling. You want your press release to be interesting and exciting enough to capture the attention of media outlets, blogs and other distributors.

    Related: Harness the Power of New Public Relations Technology

    Press releases and SEO

    So can press release help your SEO? The short answer is yes. The goal of press release distribution shouldn’t necessarily be to gain a particular number of backlinks to your website, but it should be used as a distribution channel to share your brand’s content. The links you want are created by the journalists who have transcribed your story. They’ll likely be high-quality, natural, relevant and authoritative backlinks, and quality backlinks are a significant ranking factor.

    Every website wants these included within its backlink profile, so with press release distribution, you should aim to provide content that would get journalists and news publications to talk about your business and the information you’ve provided. They’ll write about the press release and put their natural spin on the story; when they do, they’ll link back to your website as a reference for their readers.

    They’re most likely to be linked to your homepage, making press releases an excellent brand-building exercise. Landing media coverage, both online and offline, is great for brand exposure and can generate a good range of natural backlinks to your website, as well as plenty of referral traffic from users who are reading and sharing the news publication.

    Related: How to Write a Press Release Reporters Will Actually Read

    Press release distribution

    Now let’s take a look at how press release distribution works. Firstly, don’t attempt to write a press release if you don’t have anything to write about. A journalist’s time is limited. So is the real estate on their websites. You want to make your press release about a potentially groundbreaking employee initiative or an innovative product you’ve just launched.

    It would be best if you instantly grabbed the media outlet’s attention. You don’t want to be mass selected and deleted before they’ve even had a chance to find out what your press release is about. This applies to the length of the press release too. Get to the point as quickly as possible, and if the journalist wants to know more, they’ll contact you directly. Because of this, stick to one topic. Now that you have your press release, it’s time to look at how you’re distributed.

    To start, it depends on whether you’re planning to distribute your press release or use a service to write and distribute it. If you choose to distribute your press release, you may find that the conversion rate is low. However, you could use a service where everything is done for you.

    Press release writers will craft an engaging press release to get your news across professionally. The benefit of using a service to write your press release is that you don’t need to spend time and resources researching the best way to craft one. You’ll have unlimited revisions, and it won’t be distributed until it’s just right.

    Related: Press Releases Aren’t Dead. Here are 4 Reasons they Remain a Valuable Tool

    Implementing press release distribution into your marketing strategy

    Firstly, you need to consider what your press release should be about. More and more brands are adopting a more personalized, human approach to press releases. People are craving reality now more than ever, so true meaningful stories could work best.

    There is differing research on when to issue press releases; many suggest issuing them on a Tuesday or Friday at 7:00 and 8:00 a.m. Remember that an average of over 1000 press releases are fired into journalists’ inboxes each day, so varying the time of your release could enable yours to stand out and encourage more visibility.

    It may be smart to share releases a few minutes before or after the usual bombardment. Alternatively, if you choose to share your press release on , you want to time this when your users are most active. Share on social media in the afternoon and over the weekend because this is when people are most active on these platforms and therefore are more likely to discover, engage with and share your content. Press release distribution can be a very beneficial tool for your SEO strategy and a proper strategy can change the user experience with your business.

    Related: 5 Things Not to Do When Pitching Journalists

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    Jigar T

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  • As Inflation Soars, Consumer Habits Are Changing. Here’s How to Adapt

    As Inflation Soars, Consumer Habits Are Changing. Here’s How to Adapt

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    Opinions expressed by Entrepreneur contributors are their own.

    The current uncertain economy, coupled with rising inflation, is driving to seek money-saving tactics, including cashback , discounts, and online coupons.

    Economic pressures are driving the broad adoption of shopping rewards programs, which are “crossing the chasm” from coupon clippers and early adopters to mainstream consumers seeking to cut costs any way they can.

    In a survey commissioned by Wildfire and conducted by the research firm Big Village, we examined mainstream consumers’ attitudes and expectations toward rewards and other shopping incentives. The findings revealed that 90% of respondents are more interested than ever in getting discounts, using coupons and earning cashback rewards when shopping online, precisely due to rising prices.

    Related: 3 Secret Reasons Why Your Brand Needs a Rewards Program

    Rewards and discounts affect online purchase behavior

    Regardless of the economic environment, consumers will continue to shop. But in challenging financial times, they will modify their buying habits, for example, by purchasing store brands instead of more expensive options. Recent reporting on these types of behavioral shifts includes from Personetics, finding that almost 2 of 3 consumers are curbing spending on non-essentials due to the higher , and from Gartner, revealing that nearly 1 in 4 consumers will spend less on holiday shopping this year due to higher prices.

    In such a setting, rewards and other incentives are a substantial factor influencing consumers’ behavior. The availability of rewards and incentives directly and positively affects consumer behavior at the top of the purchase funnel (awareness and consideration) and the bottom (completing a purchase).

    A key finding in the Wildfire survey reveals that rewards impact consumers’ behavior even before they decide where to shop: 81% state that the availability of rewards is a factor when deciding which ecommerce retailer gets their business.

    In addition to influencing where consumers shop, rewards and incentives further impact the decision to purchase, driving higher sales conversion rates. Findings show that most respondents are more likely to complete a purchase when they can earn cashback rewards or use a coupon or discount code.

    Many consumers seek bargains when they shop online, and we expect consumers’ propensity for ferreting out discounts will further increase as the economy tightens. The majority of respondents (61%) state they “always” or “often” look for coupons, discounts, cashback rewards or other ways to save on their purchases.

    Based on these findings, the takeaways for any brand selling online are clear:

    • Retailers can win the battle for consumer preference by offering rewards for shopping, either through native loyalty programs or online cashback rewards programs.
    • Offering coupons through loyalty and rewards programs drive merchant benefits, including increased sales conversion.
    • Businesses choosing not to offer such incentives are disadvantaged in consumers’ selection of online shopping destinations.

    Related: Why Trust and Incentives Help Consumers With Better Brand Selection

    Responding to customer preferences for simplicity

    Furthermore, consumers seek ease of use and want to access rewards and discounts conveniently within the natural flow of their online shopping behavior without detours or hurdles. Most consumers surveyed for Wildfire’s report prefer rewards automatically applied at checkout or activating them while shopping without having to search elsewhere. Conversely, fewer consumers want to receive an email with a special offer, and even fewer still prefer to search through a directory of offers.

    Consumers have spoken: the simpler and more convenient a rewards program or discount offer, the better. Consumers prefer easy-to-understand, simple-to-access rewards such as cashback over rewards like points, miles, or future discounts. The survey also revealed that 80% of respondents prefer cashback as their reward instead of points or credits towards future purchases.

    The need for simplicity and convenience in rewards programs is borne out by other research. In the 2022 Loyalty Marketing & Rewards Program report from Comarch and Forrester, retail marketers were asked what they find to be the most critical elements of a loyalty program. The results showed that most are leaning toward offering cash rewards.

    What’s the implication for businesses considering a loyalty program? Online shoppers have become extremely savvy. They are now much more accustomed to seamless digital experiences, so their expectations regarding earning and redeeming rewards through retail loyalty programs or other shopping rewards programs have changed. Consumers are no longer willing to settle for jumping through hoops, and retailers will see low adoption for their program unless it is simple and convenient for customers to earn and redeem rewards.

    Related: The Marketing Power of Rewards Programs

    Conclusion

    By offering easy-to-access shopping incentives — such as cashback and coupons — businesses selling online can meet the demands of today’s value-seeking consumers. Through such programs, they cannot only positively influence consumers’ purchase behavior but also provide some much-needed relief for their wallets.

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    Jordan Glazier

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  • The Pros and Cons of Your Brand Using Affiliate Links

    The Pros and Cons of Your Brand Using Affiliate Links

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    Opinions expressed by Entrepreneur contributors are their own.

    In today’s world of digital publications, online shopping and influencer recommendations, more media outlets are turning to affiliate marketing programs to make easy money. Essentially, these programs partner with editors and media outlets to promote your products in exchange for a percentage of commission. The affiliate program, and the outlets that partner with them, get a piece of the profits from purchases made through their links — in turn, your gets in front of bigger audiences.

    On top of being a helpful tool for some companies, we’re also starting to see more and more top-tier media outlets that only recommend with affiliate links. Brands that don’t have them may miss out on some great coverage opportunities.

    There are tons of programs to choose from, and you can expect them to take anywhere from 5% to as much as 30% of sales. Programs like , CJ Affiliate, GiddyUp and so many others can help your company get into high-performing articles in popular publications. So, the question is: to affiliate or not to affiliate?

    Before you make a decision, it’s important to review the facts. To help you know if this move is right for your company, let’s talk about the pros and cons of signing up for affiliate links:

    Related: An Affiliate-Marketing Program Might Be the Perfect Move

    Pros

    The most noteworthy benefit of affiliate marketing is the increased press coverage, which hopefully results in higher sales. As a PR firm, we see our clients’ opportunities increase significantly when they work with an affiliate program since outlets are much more incentivized to include them. It is an especially helpful advantage for brands in more competitive industries such as beauty, fashion and tech — where just a few great press placements can truly make or break your year.

    Another benefit of affiliate marketing is that the coverage received is considered an earned media placement, which holds much more value in the eyes of consumers. Affiliate link articles are less conspicuous than traditional paid ads and appeal to viewers seeking authentic, trustworthy recommendations.

    As experts in the communications field, we know that authenticity matters to audiences, with statistics consistently placing it high on the list of consumer values. One recent study showed that 88% of respondents desire to support brands that appear authentic in their marketing efforts. A well-crafted affiliate article reviewing and recommending your products just may be the perfect strategy to resonate with those buyers.

    Affiliate programs provide great opportunities for marketing, and potential sales. Before deciding if they are the right step for your brand, let’s review some of the downsides to keep in mind.

    Related: A Step-by-Step Guide to Your First Affiliate Marketing Campaign

    Cons

    Before joining an affiliate program, consider whether or not your brand’s profit margins will comfortably allow for the percentage of commission to be paid. The sweet spot for affiliate marketing seems to be midsize-to-large companies that benefit from the press coverage and can afford the cost of it. Small brands need to take a look at their books and review all options when it comes to marketing strategies.

    Consider working with an external agency that has the expertise to decipher if an affiliate program is a good fit for your brand. Our clients often ask us if affiliate marketing is right for them, and the truth is, it varies on a case-to-case basis.

    In addition to knowing what your brand needs, an agency can help you review the various affiliate program parties and the differences in percentage commissions they take. For companies that are short on staff members, navigating the market for the best-fitting affiliate partnership, setting the account up, and monitoring the program can be too heavy of a lift. Don’t be afraid to ask the experts to step in.

    If you’re unsure if your company can afford the cost and labor of managing an affiliate program, consult with an agency or public relations expert to learn more about your options. The right partnership just might offer the press coverage (and revenue) you’ve been looking for.

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    Bryanne DeGoede

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  • 5 Things You Should Know Before Collaborating With An Influencer

    5 Things You Should Know Before Collaborating With An Influencer

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    Opinions expressed by Entrepreneur contributors are their own.

    Brands are projected to spend a whopping $15 billion on in 2022. Influencer marketing is one of the most effective techniques to help brands connect with their . Why? Because people tend to trust influencers and their content about the product more than companies.

    According to this study, 63% of their participants between the ages of 18 and 34 trust what influencers say about brands more than what brands say about themselves.

    Collaborating with an influencer to scale your business is a smart move, but there are a few things you should know. Let’s dig right into some of the best practices for better influencer-brand collaboration.

    First, choose the right platform that fits your product or service

    As we know, a major part of your strategy is selecting the right platform. Selecting the right platform depends on a few factors:

    • Your goals: Do you want to drive more traffic to your website, drum up sales or encourage more from your audience? Some encourage engagement and conversation, while others encourage views. This can help you identify the platform you should focus on when looking for an influencer. For example, if your goal is to encourage engagement, I recommend TikTok where the average engagement rate per post reaches 5.9% while it’s only 0.83% on and 0.13% on . Let’s say you’re selling B2B products or services, LinkedIn will be the most suitable platform to build brand awareness, drive website traffic and generate leads.
    • Your target audience: You should also consider demographics like age, gender and location when choosing a platform. Adults between 24 – 34 years old, for instance, make up 31% of Instagram’s audience, while 24% of TikTok’s global audience were women between the ages of 18 and 24 years are more likely to be on TikTok. Facebook is the top-visited social media platform in the U.S., while Twitter is the most popular social media in Japan if we exclude LINE, a messaging app founded in South Korea. Do your research before selecting the platform. Back up your decisions with demographic data, rather than being swayed by the current trends.
    • Where the competitors are: It can save you time seeing how the competitors are performing, what things they did well, what things they dropped the ball on and learning from their mistakes.
    • Identify if the influencer is well-known on the platform: You might find an influencer with more than a million followers on TikTok while having little or no presence at all on YouTube. So, validate that the influencer has a highly engaging audience on the selected social media channel(s).

    Related: How to Succeed Using Influencer Marketing and Brand Collaboration

    1. Choose a relevant influencer

    It is essential to choose an influencer that addresses the same target audience as you do. For instance, when marketing a fitness product, a suitable influencer could be someone who shares educational content about health and fitness or workout videos. Relevancy is a crucial part of selecting who to partner with to build trust with your audience and provide advice and recommendations from experts with authority in the field.

    You should also keep in mind that there are different types of influencers out there and that you can expect different results from each. There are four main types of influencers when it comes to their follower base:

    • Nano-influencers: 10,000 followers or fewer.
    • Micro-influencers: between 10,000 and 100,000 followers.
    • Macro-influencers: between 100,000 and 1 million followers.
    • Mega-influencers: 1 million or more followers.

    If you aim to raise brand awareness, relevant mega and macro-influencers would fit nevertheless. Although micro and nano-influencers reach fewer people, they are more likely to inspire action. Micro-influencers can have a greater impact on followers’ actions than celebrities can. One study suggests the reason for this is that audiences usually find them more trustworthy and relatable than celebrities.

    2. Validate the followers

    To know whether an influencer is a perfect fit, you first need to pay close attention to their followers. If you have a business account on a social media platform, chances are you have come across those accounts that pretend to be like real ones by collecting fake followers and engagements. A simple but effective test to see if the influencer you want to work with has fake followers or not is to select some of their followers at random and notice how they engage with that account.

    Check on their profiles to confirm that they are not fake and that they look like your customer profile. A fake account can be easily detected, a typical one would normally hold zero number of posts or very few ones. The fake follower would most likely follow thousands of accounts while having a significantly lower number of followers. Sometimes the account has no profile picture or a vague profile description. All these criteria are red flags that they are fake accounts.

    You can also check the influencer’s previous posts. If you find only a few engagements (likes, comments, shares) then don’t be deceived by the high number of followers. This influencer most probably bought fake followers. A good exercise is to chat with the influencer about previous successful campaigns’ they’ve worked on.

    Related: What ‘Authenticity’ Actually Looks Like in an Influence-Marketing Collaboration

    3. Give influencers room for creativity

    The content delivered to the audience should be authentic. The best way to do this is to analyze the influencer’s previous posts as a reference point, and work together on how the content will look, the constraints you have and the things you expect to achieve without dictating and letting them do the talking.

    4. Monitor engagements and track campaign results and outcomes

    One of the core pillars of is listening and engagement. Social media listening is identifying and assessing what customers say about the brand, brand mentions and the trends around a company. It will allow the company to measure the campaign’s success, know what worked well and avoid future mistakes.

    It is really important to track the impact of influencer marketing by using social media listening tools and not depending only on data supplied by the influencer. There’re many social media listening tools like Brandwatch, which helps marketers understand their audience, track conversions and monitor brand mentions.

    If influencers drive website traffic, you have to set up Google Analytics to measure the campaign performance KPIs like the number of visitors to your website, pages per session and bounce rate. Ultimately, if you’re selling a product online, you should track sales in real-time. An easy way is to give each influencer a discount coupon to share with his/her followers so you can easily detect the source of each transaction.

    Are you ready to collaborate with an influencer? When in doubt, refer back to these pointers before you commit.

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    Ahmed Mokhtar

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  • Don’t Overlook The Warning Signs of a Controversial Brand Partner Like Kanye West

    Don’t Overlook The Warning Signs of a Controversial Brand Partner Like Kanye West

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    Opinions expressed by Entrepreneur contributors are their own.

    Ye, also known as Kanye West, has been a problematic public figure for years. From the time he wore a White Lives Matter shirt to the time he said slavery was a “choice” in a newsroom, Ye has always hidden behind the guise of “free thinking” to spread discrimination, alternative histories and controversy that pose a threat to diversity, equity and inclusion (DEI) as we know it.

    Ye isn’t the only public figure leveraging media as a way to enable harmful “free speech.” After months of Elon Musk performing political theater around purchasing Twitter to reclaim “free speech” on the platform, Ye threw in his hat and offered to purchase Parler, a alternative to Facebook and .

    Public figures like Ye and Elon are opening the floodgates for hateful speech and to arise. Given the red flags, why do continue to ignore the dangers of partnering with public figures with controversial pasts with DEI? My theory is they looked past harmful rhetoric and move forward with business contracts for one main reason: profit.

    Brands put profit over all the time and the consequences are often a tarnished public image and a growing distrust amongst consumers. Brands that have looked the other way are now in a situation where they have to publicly cut ties to protect their image.

    Could brands have seen the red flags and denied a partnership with Ye from the beginning? Yes. Did they probably know the risks? Yes. Did they make the right choice to stick it out until it backfired? Only time will tell.

    No matter what, it should not have taken years of hateful comments for brands to step away from Ye. His most recent anti-semitic comments unearthed a disturbing rise in hate crimes directed towards Jewish people in recent years.

    Related: Kanye West Was Just Escorted Out of Skechers’ LA Office: “We Condemn His Recent Divisive Remarks”

    The recent rise of anti-Semitism shouldn’t be ignored

    Before Ye’s inflammatory comments about Jewish people, hate crimes against those in the Jewish community were at an all-time high. An estimated 1 in 4 American Jews say they experienced anti-semitism in the last year. In 2021 alone, there were a reported 2,717 anti-semitic incidents in the US. With such an obvious rise in hate crimes, why aren’t more DEI practitioners and businesses focusing on it?

    My theory is that folks of Jewish descent have often been associated with “white people” and are grouped that way in national census data. Therefore, other minority groups may not know that Jews experience an elevated level of hate crimes. Other minority groups may be so focused on their own mistreatment and trauma that it’s hard for them to imagine why someone who is categorized as a “white person” would experience what they do.

    The truth is that some Jewish people may have very different lived experiences depending on where they live, how deep their Orthodox traditions are, and how their lifestyles contrast with the surrounding culture.

    Above all, we know Jewish folks have been persecuted for centuries with anti-semitism coming to a head in WWII with the forced relocation and violence against Jews from Germany and other parts of Eastern Europe.

    Since then, Jewish folks have come a long way in owning high-yield businesses in banking, finance and the entertainment industry. No matter their economic status or position in the business world, they’re human beings and should be treated with respect without having to sacrifice their safety in the process.

    With the rise of hate crimes against Jewish folks and the continual threats faced by women, racial minorities and other groups, there’s never been a better time for businesses to put a magnifying glass on the DEI practices of public figures and influencers who they wish to partner with.

    Don’t turn a blind eye to DEI red flags for profit

    Brands that partnered with Ye already knew he was controversial, but they were blinded by dollar signs and wilfully ignored his controversial history for profit. As a DEI consultant, I work with big and small businesses that are often straddling the line between profit and ethics. If your leadership team has to rethink working with a public figure because of their checkered past, take a pause and look at why that is.

    It’s one thing to work with a public figure who had a controversial past, owned up, apologized and is ready to make amends. However, looking away and working with figures who continue to commit harmful actions and speech toward minority groups is the fault of brands that have chosen to ignore those red flags and assume the risk.

    If the idea of working with a public figure triggers a gut check with members of your team because of the person’s past comments and actions, reconsider whether you want your to be connected to that person. The more we look the other way and fund figures whose comments create, perpetuate and prolong violence against another group, the more the brands that partner with them put their reputations at risk.

    DEI red flags to look out for when considering partnerships with public figures include:

    • Hate speech towards certain groups and a lack of remorse for or continuation of that speech.
    • Ongoing lawsuits against that figure with multiple witnesses and trials.
    • No public statements or apologies condemning their past behavior or speech.
    • No visible action to make amends like volunteering, donating, partnering or reconciling with those they’ve harmed.
    • Continued association with others who perpetuate harmful behavior and speech against groups without publicly condemning their actions or disassociating with them.

    These red flags are obvious signs that the public figure your brand is about to work with has a problematic past that may harm your brand’s reputation and longevity in the future. So, beware.

    Consider risks of partnering with public figures who have checkered pasts with DEI

    Who your brand associates with can speak volumes. Let’s say your brand chooses to partner with Ye, Harvey Weinstein or others who have perpetrated harm against others and chose to show little to no remorse or desire to make amends. Your brand will face the consequences.

    Loyal followers and customers may cancel your brand just for association with figures like Ye. It may seem unfair but it’s actually right on the money. Consumers today have a renewed interest in the ethics and honesty of brands and can see right through businesses that claim to be ethical or on the “right side” of justice but choose to associate with controversial public figures who do the opposite.

    Of course, there is a difference between brands and their partners, but we know consumers are observing brands like Adidas, Balenciaga and Vogue very closely. Associations with public figures who have used racist, sexist, anti-semitic, transphobic and ableist language will be held accountable in the court of public opinion, and the consequences will be financial.

    The best way to avoid the downfall of brands, their reputations and their profits is to be very choosy about who they partner with and be aware of the consequences that may result. Brands that have seen Ye’s controversial approach to DEI and made conscious decisions to ignore it now see their reputations tarnished with the memory of his anti-semitic comments and distasteful behavior.

    Related: ‘Had to Cut Ties’: Kanye West Breaks Silence on Adidas, Ye-Related Brands Fallout as Rapper Loses Billionaire Status

    Holding people accountable for harmful actions is key to changing behavior in DEI

    No public figure is immune to cancel culture. In fact, cancel culture is how consumers, followers and others find justice when public figures misbehave or practice harmful speech. It’s the broader population who seems to hold public figures accountable for their actions.

    On social media, the response to Ye’s recent anti-semitic comments has been resounding. People from all walks of life and areas of influence condemn his comments and the result is, finally, the businesses, projects and partnerships he’s built are crumbling. As painful as it is to see folks fall, sometimes hitting rock bottom and letting the rug be pulled out from underneath someone is the only way for them to learn the gravity of their actions.

    I’m not naive. I don’t expect Ye to change his hateful speech and rhetoric overnight. But I do hope he really feels the financial and social repercussions and that he chooses to move forward more mindfully with his platform. He, perhaps more than many other celebrities and public figures, should know that no matter how rich, famous or influential a person is, there is no escaping the consequences of hate speech and the price to be paid will likely be bigger than they could have imagined.

    It’s up to individuals, brands and businesses to have a stance and express boundaries around hate speech — to not only condemn it but to commit to withholding support from those who practice it. An overt stance on DEI will signal to public figures that if they want to make music, art, do business or work in political spaces, there is a code of conduct they must adhere to with DEI and respect at the root. They should know that businesses and individuals will not work with them if their hateful rhetoric continues, no matter how much profit is on the line. Only through consequences will we see a change in how long public figures like Ye thrive in the business world. Public figures should only be able to thrive if their comments are rooted in respect for diversity, equity and inclusion. Not the opposite.

    Related: How Brands Can Go From Performative Allyship to Actual Allies

    Final thoughts

    I’m not here to criticize Balenciaga, Vogue and Adidas for initially making a financial decision to partner with Ye in the first place. However, I find it surprising they failed to calculate and anticipate the social price they would inevitably pay for doing business with a figure who offends so many. Whether you’re a big or small business, keeping DEI at the forefront of your work will not only protect you from situations like the one we see with Ye but will also help you thrive in the long run. Don’t be a business blinded by the red flags of public figures because your mind is focused on the money.

    Be discerning about the long-term consequences of partnering with problematic figures. Brands should think about how even one bad partnership with a very high-profit outlook can have devastating impacts on their reputation for years to come. Consumers, followers and others will begin to see brands as co-conspirators of hate speech and rhetoric as a consequence of their partnerships with controversial public figures.

    Now is the time to put DEI first and make business decisions that are truly on the right side of justice. Use DEI as a tool to be discerning about who you work with and why. Only then can brands that wish to last a lifetime and remain influential stand the test of time in a world increasingly focused on ethics, justice and equity.

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    Nika White

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  • How Online Journaling Helped Me Get 10k Instagram Followers

    How Online Journaling Helped Me Get 10k Instagram Followers

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    Opinions expressed by Entrepreneur contributors are their own.

    Growing up, I always loved . Writing allowed me to express my thoughts and ideas. It was also a great avenue to vent my frustrations. As I’ve gotten older, I’ve always kept a private journal. I struggle with journaling on a daily basis, so I would always update my private journal every six months. It wasn’t until I started my software company, Trend Watchers, that I decided to hop on the #buildinginpublic trend.

    Building in public is where you document yourself starting a company from scratch. When documenting your journey, you are supposed to showcase the good, bad and ugly days.
    Most people build in public on Twitter, but I decided to do it on Instagram. To start, I decided to delete my account and start from scratch.

    Related: How Journaling Can Make You a Better Entrepreneur and Leader

    How journaling online grew my Instagram following

    At first, I documented my journey through Instagram posts only. I would create a minimalistic graphic on Canva and would max out my Instagram caption, sharing whatever lesson I learned that week.

    The thing that makes my Instagram posts so unique is my wide variety of topics.
    One week, I’ll write about a lesson I learned from conducting business, another week I’ll write about a lesson I learned from dating, and so forth. There is no way to predict what I will write next. Even I have no idea what topic I’m going to be writing about beforehand.

    My posts are 100% based on inspiration. This makes my posts even more unique to where people want to share and read my posts. I started seeing growth on my page after I started posting pictures of myself to go along with the maxed-out caption.

    Growing up, I never took photos of myself. When I try to look back, I can only find the photos my parents took of me. I never took any of myself. To change this, I decided to post high-quality pictures of myself with each post that goes up. After doing this for over a year, I’m able to look back at my life with gratitude and can tell you exactly what was going on based on the photo I’m looking at.

    Instagram also likes it when you show your face. It makes you appear more human. I noticed my engagement jump up by 50% when I started adding photos of myself. This organic engagement boost combined with sharing my story with the Trend Watchers customer list helped me make my way to 10,000+ followers. When I first started the page, I had no idea it would make it this far, but by building in public, I have earned the following:

    Related: 7 Ways to Grow Your Instagram Without Buying Followers

    1. Networking opportunities

    To get the most out of networking online, it is important to have your profile well put together. Once it is well optimized, start following key people within your industry.

    One of my favorite tactics is to follow professionals I meet in person and have them follow me back. I also keep my Instagram stories up showcasing my life, and usually by doing this, they will remember me. Some of these relationships go nowhere, but now and then, an opportunity will come through.

    2. Dating opportunities

    About 2-3 times a month, someone will slide in my DMs. Most of the time, I’ll take these girls out on a first get-to-know-you date, and the conversations are just amazing. Most of the time, they have the same energy as me, and it’s refreshing to be around someone that has a growth mindset. Whether your intention is dating or not, building an Instagram following the way that I have can help you meet new people and build meaningful relationships.

    3. Customer acquisition channels

    My Instagram page also serves as a way for me to acquire new customers. If I’m selling high-ticket, I’ll have them follow me on Instagram to further build trust. They can scroll through my posts, learn more about me and see that I am authentic and credible. This often makes closing the sale a breeze.

    4. Amazing friendships

    Women are not the only ones sliding in my DMS. Every once in a while, guys will as well. Most of these people are not serious, but now and then I’ll come across someone who is. We’ll end up talking, and before you know it, we are great friends talking about issues both in our business and personal life. This is probably one of my favorite benefits of documenting my journey online.

    When I decided to start documenting my journey on Instagram, I did it for fun. I love having my own personal databases/journals that I can always look back on and go through. Little did I know, my public journal would gain momentum and start touching lives all over the world. Not only is it touching lives, but it is starting to open up doors in all directions that I could have never imagined.

    Related: 4 Ways Documenting the Journey Has Become More Popular Than Celebrating the Outcome

    If you are passionate about writing or keeping a journal, I’d highly recommend documenting your journey online. You’d be surprised by the people you’ll touch and the opportunities that will come your way.

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    Dejon Brooks

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  • Hesitant to Use Social Media for Your Business? Here’s What You’re Missing Out On.

    Hesitant to Use Social Media for Your Business? Here’s What You’re Missing Out On.

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    Opinions expressed by Entrepreneur contributors are their own.

    Building an authentic brand through attractive is essential to the success of any business. plays an important role in your marketing strategy. It is one of my favorite topics to talk to business owners about because it is a simple way to step into the life you’ve been dreaming of.

    As an entrepreneur bootstrapping your way to success, your resources are limited. You can funnel time and money into old-school marketing, with its one-dimensional message and limited reach, or you can showcase your dynamic personality in front of your target by building an online presence. A world of opportunities suddenly becomes closer than you imagined possible.

    You might be hesitant to use social media for your business. The thought of making videos or dancing to the latest trending song makes you roll your eyes a little. There’s already a lot on your plate, and you can’t imagine how adding this to your growing will benefit you. Besides, isn’t social media just meant for ?

    The answer is yes … but that’s perfect for your business.

    Related: The Business of Harnessing the Power of Social Media

    Connect with your audience

    Most run to social media to escape life for a hot second and dive into a world that’s a little more fun. The great news is that you can leverage the users’ intent for your own brand benefit by creating content that is fun and exciting to watch. The content should be on-brand for your company but also infuse an energy that captivates the audience in a fun way so they can get educated on what it is you do without getting bored and scrolling away forever.

    Just as with any other aspect of your business, to be successful on social media you must be genuine. It’s not about making up a phony persona based on what you think people what to see. Trending dances make quick entertainment, but if that doesn’t speak of your brand message and showcase your true self, then don’t waste your time. People want to connect with people they know, like and trust. Build that first, and the business opportunities will follow. That’s where the gold lies for entrepreneurs.

    Related: 3 Tips for Building Your Personal Brand on Social Media

    What kind of content should you post?

    Be intentional with your message on social platforms. Take the time to really build out content that is thoughtful and aligns with your brand values. Even thread some personal content in about your goals, mistakes and life behind the scenes to help your audience see who you really are and what you (and therefore your brand) stand for.

    If the thought of making a plan seems overwhelming, just know this: I didn’t have a plan when I first started posting on social media, I just got started. Imperfect action is better than no action at all. I did what felt right, wrote from the heart each morning and started out just posting more about my personal life until my brand message became more dialed in. I shared my yoga journey and wasn’t afraid to get a little silly sometimes. Then I threaded in some messaging about my new business ventures. I was surprised at the positive response. People were interested in what I was doing and began asking questions about how they could work with me.

    My followers connected with me because they recognized similarities to their own lives or watched me achieve goals they also wanted for themselves. They began cheering me on, thanking me for sharing my knowledge and wanting to know how they could achieve their own goals. My confidence grew as I got more dialed in on my path. It lit me up to have such a positive impact on people by showing up as myself.

    Related: Social Media Engagement Is Where the Magic Happens for Your Business

    Be yourself

    Energy is contagious! When people see you doing what you love, they want to be a part of it. Let them lean into you by seeing who you are and understanding what you do. Be you. Talk about what you do and who you are. Keep in mind that it’s not all about making a sale or getting a client. Connect with others without pitching to them. Don’t be afraid to share your genius, it could spark something amazing in yourself and others. The more you lean into people, the more they will lean into you. So, share who you are and what you know without the expectation of a sale, and I guarantee that is exactly how you’ll get more of what you are looking for: Customers who are really excited about and aligned with your brand!

    One last thing: When you start your posting journey on social media, don’t get caught up in the popularity contest. You aren’t there to be popular; you are there to build brand awareness. There are always eyes on you even if your posts aren’t racking up likes or comments, so lead by example. Inspire people by showing them the possibilities. But don’t be afraid to post about the “messy middle,” too. Showing your low moments gives others hope because they see that winners face challenges too. You’ll make connections and open yourself to new opportunities with your willingness to show your vulnerability.

    It’s a big world out there. Seizing opportunities created by the aligned connections I’ve developed through social media has allowed me to expand beyond what I thought was possible. Not just in my business, but in my life!

    You’re not going to go from zero posts to a viral or verified (blue tik) account in a month. Building a personal brand takes time, but it won’t happen until you get started. If you’re hesitant to use social platforms to build your business, go slowly at first to establish a habit. Think about what excites you. Commit to posting once a day about something that really lights your fire. Once you’ve gained traction, keep expanding.

    Show up as your genuine self to cut through the marketing noise. Your unique energy is the foundation to create a brand with the most meaningful impact. Give yourself the chance to shine, and watch the magic happen!

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    Jessica Dennehy

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  • 3 Simple Reasons to Add Technology to Your Non-Tech Business

    3 Simple Reasons to Add Technology to Your Non-Tech Business

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    Opinions expressed by Entrepreneur contributors are their own.

    You are a owner but aren’t in the tech industry, so why would you need to focus heavily on adapting in your daily workflow? Some people may say you don’t need to. However, I’m here to put a bug in your head and prove how technology is critical to any business across any vertical. And that includes you!

    We know technology can be intimidating. It also can be complex, and there are seemingly endless options. So, is it worth the cost, integration headaches and question if you are picking the right ones? Yes! Here are my top three reasons to focus on technology, and I’ll explain how to integrate it into your business:

    1. Not applying technology means you could face a technology deficit

    Let’s face it, not having a line item in your books for technology and software subscriptions means your company will hit a point where you can’t grow any further. Whether your marketing team will be missing major data points for essential customer acquisition or your efficiencies will eventually put you behind, your competition could pass you by (we’ll get to this one more in the next point). No matter the roadblock you will hit, the point is your growth will have to slow down or halt. You don’t want to wait until that point to use technology once the train has left the station without you!

    Related: 5 Types of Technology All Entrepreneurs Need Access to in the Digital Age

    2. Results are everything

    No matter your business or vertical, your most valuable resource is your team. How can you empower your team to work smarter, not harder, and ultimately produce the best results? The answer is with the right technology! Even if your staff has been set in their ways and doesn’t want to learn a new program, you must pick the right operational systems and offer proper training. A minor setback in the learning curve will mean a huge uptick in .

    I once ran into a mid-sized company that was technologically behind due to not prioritizing this aspect of its business. This inadequacy caused marketing and to lag compared to its competitors. I likened their technological powers and abilities to taking a knife to a gunfight.

    If a company can increase its operational automation in the marketing space, that would allow it to understand its target customer and truly understand how to sell to its market in an efficient and results-driven way.

    A data warehouse and congruent CRM would allow this business to properly segment and hit goals for its best marketing demographic more accurately. Identifying, understanding and addressing low-hanging fruit, such as abandoned shopping cart funnels, is crucial.

    When you are focused on results, technology almost always needs to be integrated to increase efficiencies and drive sales in the long run. And it’s always easier and cheaper to integrate the right technology early to ensure your team is trained and using it along the way!

    Related: How Technology Is Shortening the Road to Fame

    3. You’re increasing your footprint of liabilities without the right technology

    I’ve seen every range of technology integration, from the tech-savvy millennial CEO who relies on data and for every business decision to the companies that don’t integrate it at all and still use a pen and paper within every significant department. However, if you are closer to the latter, you are potentially putting your team at a huge safety risk. If you have only minimal or wrong technology, you could be putting your customers, reputation and finances at risk too!

    I’ve even seen clients using only a single source for major bookkeeping and documentation, like Excel. One wrong move or fat-fingered mistake can change your calculations completely. Or worse, delete everything! If that isn’t risky, I don’t know what is.

    Technology can feel overwhelming, which is often why we hear people stay away from adding it to their daily workflow. However, there are simple ways to make that change. Start with finding a company to give you a technical audit — which is often cheaper than you might expect. Take their advice and then apply it in chunks.

    You may not need to go from 0 to 100 in the first week. You can slowly add, integrate and manage critical technology into various departments as you feel comfortable. And as I mentioned earlier, a key to tech success is training! Empower your team to take the tech leap with you and work on this together. Everyone can learn a new trick, and it could even be fun! Finally, ensure that you have a base infrastructure to make the ideal environment for success. This includes having the basic technology hardware and compatible systems in place.

    Take this article as your sign to take the first step and better your business with tech!

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    Craig Ceccanti

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  • What is Disruptive Marketing and Why is it Crucial for Success?

    What is Disruptive Marketing and Why is it Crucial for Success?

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    Opinions expressed by Entrepreneur contributors are their own.

    As marketers, we are always trying to stand out from the crowd. Enter: .

    Think back to 20 years ago when Steve Jobs said that iPhones would replace computers. People didn’t believe him at the time, but I bet you are either reading this article on your phone or your phone is at least next to you. Steve Jobs’ claim is a perfect example of disruptive marketing.

    I’m not a fan of buzzwords, but I am a fan of disruptive marketing. So much so that I recently came on board a disruptive marketing agency, Overit, as the Senior Marketing Director. Part of my role involves being a disruptor in the marketing industry, and with this article, I aim to help you become a disruptor. As disruptors, we need to be cutting-edge and unafraid so let’s explore how to do just that.

    What exactly is disruptive marketing?

    While innovative, disruptive marketing is also strategic. It goes against the status quo of traditional marketing tactics and reaches your in new and creative ways. Disruptive marketing resonates with your current customers and unlocks new audiences.

    FYI, this is only for risk-takers. However, it’s an excellent opportunity to grow your rather quickly. It is not just about being unique to get attention; disruptive marketing should be paired with data and strategy — just like any other marketing technique.

    To put it simply, disruptive marketing is the process of using new and original marketing strategies to reach your target consumers in a way that your competitors are not.

    This type of marketing allows for a lot of creativity and, like all marketing strategies, can continually be refined by the data you collect from your efforts. This data is important because disruptive marketing involves experimenting, and some tactics will work while others won’t.

    Disruptive marketing pushes boundaries and creates new norms. Strategies we have in our marketing toolboxes were once disruptive. Take influencer marketing for example, it once was a foreign way to get authentic brand recommendations, and now it’s a strategy that many brands implement.

    If you want to be a disruptor, you can’t be afraid to fail. However, this type of marketing has the chance of going viral. Are you a risk-taker like me?

    Why should my marketing be disruptive?

    The modern-day consumer is quite intelligent. They know when they’re being “marketed” and are sick of the traditional norms. Disruptive marketing involves you doing something unique to allow you to stand out in an over-saturated industry.

    Consumers value innovation. In fact, they expect it. There is a sea of repetitive marketing trends out there, and your target audience craves something different. This type of marketing makes your products or services stay top-of-mind by being unique and memorable.

    The top 10 disruptive marketing tips

    Have I convinced you to be a disruptor yet? If so, I’ve streamlined the top 10 tips I use in my disruptive marketing efforts. Write them out on a sticky note and post them on your monitor so you can always remind yourself how to be disruptive.

    • Stay up to date with trends and success stories
    • A/B test different strategies
    • Capture data and implement the insights you glean from it
    • Consult your buyer personas to ensure you’re reaching your target audience
    • Challenge current marketing assumptions and do the opposite
    • Speak to consumer pain points
    • Embrace technology
    • Follow disruptive thought leaders for inspiration
    • Be unusual but not bizarre
    • Implement storytelling best practices

    Examples of disruptive marketing

    Uber appalled people when they announced that they came out with an app in which people essentially get into a stranger’s car. Today, there are competing apps, and “ubering” is part of our English language.

    Bitcoin is the world’s largest bank but has no actual cash. That didn’t stop them. They kept promoting their values and honed in on target consumers who don’t trust traditional banks, and now look at how far they’ve come.

    came out with its first commercial in 2011 and flipped the entire razor industry on its head. They studied what consumers were looking for, addressed those pain points in a brand new way, and the rest is history.

    REI took a risk and set itself apart from other brands vying for consumers to spend money on Black Friday. In 2015, they started #OptOutside and discouraged consumers from shopping at their store on the biggest consumer spending day of the year. Many consumers actually respected this stance, which clearly didn’t hurt business because REI still encourages consumers to opt outside on Black Friday.

    In 2015, HBO released their HBO Go app. Instead of pushing typical pain points like watching HBO from anywhere, they released a commercial of a family watching awkward HBO shows together. They then showed how the family went to different rooms in the house to avoid awkward viewing. They thought outside the box, and it worked.

    Air Wick implemented disruptive marketing with their Scent Decorator quiz. They invite consumers to take quizzes to find the perfect home scents. Typically, people want actually to smell something before purchasing, but Air Wick found a way around that, and they did it successfully.

    A balance between traditional and disruptive

    Disruptive marketing creates quick impact and brand awareness. However, this strategy doesn’t mean you throw traditional marketing out the door.

    There is a balance between holding onto traditional marketing that works and using your tried and true strategies to power your disruptive efforts.

    Like traditional marketing, when implementing disruptive marketing, look at things like the consumer’s journey, pain points, value propositions, etc., when allocating your time and budget for 2023.

    Final thoughts: How to be disruptive with your content

    So much of modern-day marketing is content-driven. Naturally, some of your disruptive marketing efforts will be rooted in content. After all, 91% of brands use content marketing, bringing in 6 times as many leads as traditional marketing at 62% of the cost.

    A great place to start with disruptive marketing is through your content.

    User Generated Content is popular and effective. Consider challenging your audience to post content about your brand with a theme that gets people’s attention. You can then promote your UGC using marketing strategies that you already use.

    The beauty of content creation is that it allows you to experiment with disruptive marketing. Look at your competitors’ typical blog posts and publish the opposite. Be bold. Be experimental.

    Same with the content you put on social media. Do something risky and measure the results against your other social posts.

    You don’t have to re-work your entire marketing strategy, you just need to not be afraid to be different and think outside the box.

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    Kristen Matthews

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  • Want to Build Trust in Your Business? It All Starts Online

    Want to Build Trust in Your Business? It All Starts Online

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    Opinions expressed by Entrepreneur contributors are their own.

    Successful entrepreneurs know that consumer trust in a is critical to standing out from the competition. Trust is what keeps customers returning to your business time and again. It is also instrumental in generating new and repeated . But “trust” can seem hard to quantify. What exactly is it, and how do you build it?

    Regarding commerce, trust is the customer’s feeling that your brand fulfills its promises. Does your product live up to expectations? And if something goes wrong, will your brand respond quickly to put things right?

    These days, a quick search is often all that’s needed to score a brand’s trustworthiness. From customer service ratings to cohesive and good PR, a solid online reputation is vital in earning the trust of existing and new customers.

    Related: Is Trust or Innovation More Important for a Brand in 2021?

    Focus on your website and social media

    When building trust online, one of the first places to focus on is each area in your immediate control. These include primary platforms like your website or social media channels. Such platforms are powerful tools for your brand, allowing you to shape your messaging to be cohesive and positive. It’s crucial to keep your brand’s aesthetic and core mission statement the same across all owned platforms, as these are often the first sites consumers seek out information on your product or services.

    Be sure to post regularly on social media channels. Also, consider adding a blog section to your website and share detailed brand updates on that page whenever possible. This allows you to humanize your brand by sharing important brand insights and providing customers with a glimpse into company culture, fun behind-the-scenes developments, and other events that help strengthen bonds with your business.

    Related: How to Create Authentic Relationships and Build Customer Trust

    Build up good press

    Outside of the resources under your control, consider investing in secondary sources to reinforce your reputation. From photography to press releases, interviews with local journalists and thought-leadership articles, any online media showcasing your brand helps populate search results while putting your product in a positive light. And the more recent these pieces are, the higher they will likely show on search results pages, providing higher visibility and better opportunities to engage customers.

    Beyond traditional “press,” like interviews and photoshoots, consider partnering with influencers on social media. Such partnerships can provide an authentic seal of approval from another trusted online and highlight your brand value to new customers. Whether on , or TikTok, influencer campaigns offer an excellent opportunity to leverage audiences in any market.

    Related: 4 Things to Know About Online Reviews (and Why You Can’t Afford to Ignore Them)

    Provide excellent customer service

    As mentioned earlier, an essential aspect of building customer trust is being responsive to questions and concerns. Be sure to give customers various options for reaching your business, such as phone numbers, emails, a website portal, social channels and more. List accurate contact info everywhere, from your website to your social media.

    It may also help to have social media moderators to answer direct messages and public comments, as so many online consumers now interact solely with brands through social media.

    And while you can’t hide potential negative reviews, you can still demonstrate that you care about customers by responding to issues on various review sites politely and quickly. Even a simple response shows you’re listening to concerns and can go a long way toward easing customer stress and worry!

    You can also create a customer review section on your website to highlight positive online feedback. Many sites offer this capability, making showcasing and promoting glowing reviews easy.

    Related: How to Build Rapport With Customers Online

    Invest in SEO management

    When you’ve done the above work, you want to ensure your existing and prospective customers see it. Unfortunately, it’s easy for a brand’s online footprint to get buried in a sea of search results. This is where search engine optimization (SEO) comes in.

    An experienced SEO team will often supplement SEO and put paid spend campaigns behind your marketing efforts, helping move your brand messaging to the top of search pages. SEO can be a technical, even highly challenging field and is often something SMBs and smaller brands don’t have the expertise or time to tackle most effectively. Though hiring an outside firm to assist with SEO comes with extra costs, the payoff in trust and online authority can often be significant.

    Investment in SEO marketing not only showcases the right brand messaging but also helps your business stand apart from local competitors. After all, your target audience needs to know if you’re doing the work on your website and social media, generating positive press, and investing in excellent customer service.

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    Adam Petrilli

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  • Lauren Maillian Shares How to Grow Your Business by Aligning Your Talent With Your Motivation

    Lauren Maillian Shares How to Grow Your Business by Aligning Your Talent With Your Motivation

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    If you need help aligning your talent with your motivation so you can grow your business, Lauren Maillian is here to help.


    Marta Skovro

    Lauren is the definition of an innovative entrepreneur. She co-founded her first business, Sugarleaf Vineyards when she was just 19 years old. That made her the youngest self-made winery owner in the U.S. (before she was even allowed to drink).

    At the same time she was working as a model in Paris and Buenos Aires, Argentina. Since then she’s gone on to become a founding partner at Gen Y Capital Partners, an early-stage venture firm focused on investments in mobile and consumer-facing technology-enabled companies.

    She’s also founded digitalundivided, non-profit leveraging data, programs, and advocacy to catalyze economic growth for Latina and Black women entrepreneurs and innovators. There’s more but you get the point by now.

    She provides more details – and how you can develop the confidence and strategy needed to thrive – in the latest episode of the Launch Your Business Podcast.

    I’ll share a few of my favorite takeaways below.

    How to figure out if your business idea is a passion or a hobby

    Many entrepreneurs start a business based on something they’re passionate about. And while that may sound like a foolproof plan, it’s easy to mistake your passion for a hobby. Lauren gives the example of her friend that enjoys doing hair and is considering opening a hair salon. She then asked her friend how she’d feel if 100 people showed up the next day wanting to get their hair done. Would she feel excited or overwhelmed?

    So what does this mean to you and your business?

    Lauren goes on to say, “If you had a whole bunch of clients, if you could make a lot of money doing this, would you continue? Would that light you up and motivate you? If not, that’s not what you’re passionate about.”

    She also shares why it’s so important to do the deep work required to find your passion. “When life affords us the opportunity to chase our passions while achieving success in doing something that is enjoyable for us, then we get to that point where the timelines don’t matter because you’re just being yourself. And that’s when you can actually really say, I get paid to do what I love.”

    Realted: 4 Reasons Following Your Passion Leads to Success

    Why having faith in your ability is crucial to your business

    I often say self-limiting beliefs will take your chances of success much faster than any external obstacle. Lauren provides more context and shares the impact of not being confident in your abilities.

    “Have the faith that you deserve to be there. Have the faith that your skill is enough to get you through. Have the faith that you are qualified to get yourself out of whatever situation you’re in. Because when you feel uncertain it’s seen and felt and reverberates to people around you. They will then begin to doubt all of who you are because they don’t know why you are acting insecure. So make sure that your confidence is unwavering in yourself and your skill when you are in these difficult situations.”

    And, it’s important to note there’s a big difference between having confidence and the “fake it till you make it” approach. Let’s say you’re currently on level three out of ten when it comes to your expertise on a subject. That’s fine, just be the most confident and honest level three out there. You’ll earn trust, gain experience and continue ascending.

    Lauren’s operational definition of success

    How do you define success for your business? The most common answers typically include a combination of time, lifestyle and financial freedom. However, Lauren’s response to that question stood out to me because of the empowerment referenced.

    “Success to me is being able to decline opportunities because they don’t align with what you want, and knowing that declining does not change your circumstances in any way. Financial, environmental, in terms of the opportunities that you’re gonna get in the future, any of that.”

    She continues, “It’s when you can say to yourself does this align with who I am? Do I wanna do it? Does it make sense to do it? You don’t feel like you’re required to, or have to in order to maintain a relationship. There’s no prerequisite anymore for the next opportunity, other than is it something I wanna do? And ultimately, we know that we are successful when we have the power, the ability, and the autonomy to say no on our own without getting the approval to say no from anyone else.”

    Related: 3 Keys to Entrepreneurial Success

    Next steps

    Ready to get more tactic-level detail on how to find your zone of genius and scale your business? Here are a few more ways to learn from and get inspired by Lauren.

    Listen to the full podcast episode

    Follow her on Instagram, and LinkedIn

    Join her newsletter to stay up to date with her projects and events

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    Terry Rice

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  • How to Make a Company Blog That Turns Readers Into Customers

    How to Make a Company Blog That Turns Readers Into Customers

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    Opinions expressed by Entrepreneur contributors are their own.

    Everyone is a blogger these days. While two decades ago, it was inconceivable that your local hardware store would be posting regularly, it is now impossible to think it would not be. How else would you know how to refit those loose cabinets?

    Creating a blog is easy. Free and paid templates are plentiful. Set-up is done in minutes. This, however, is just the beginning. Everything on your blog, from layout to fonts to colors to image choices to topic decisions, should be purposefully selected to best support your and foster readership and conversions. So, where do you start?

    Related: Here’s the Trick to Writing Blog Posts People Genuinely Want to Read

    Why does your business need a blog?

    First, clearly delineate a set of goals for your blog. Creating a blog just because it feels like you should is not enough. Blogging can be beneficial to businesses in several ways, and your goals may include:

    • Improving SEO

    • Getting customers to your website

    • Producing leads

    • Cultivating interest and authority

    • Testing new ideas

    • Building long-term loyalty

    • Creating multi-use content

    More than one of these goals may apply to you, or you may be able to name others that fit your business specifically. Narrow your goals to a realistic set, then pick topics that purposefully support those goals.

    For example, a business in the legal services industry is less likely to have the goal of direct conversion from a blog than one selling a specific tangible product. Therefore, a law firm’s blogging strategy might aim to drive traffic, increase authority, provide useful information for those researching lawyers and foster long-term growth rather than direct client acquisition.

    What information should you provide?

    Once again, the answer to this question is highly dependent on your industry and goals. Generally speaking, however, your posts should either solve a common problem your customers have or provide original insights about your field — or both.

    REI Co-op’s blog, Uncommon Path, is an excellent example of how topic selection can support a brand’s personality and mission while providing information that is helpful to a wide range of potential customers. Topics like national parks accessibility and the best places to see stars mingle with product reviews and recommendations, providing visitors with a way to find adventure and, of course, the gear to use while doing so.

    While your business may not have the resources of a giant like REI, your team can put its heads together to create topic inspiration lists like:

    • Common problems your customers face

    • Common questions your customers ask

    • Information not directly related to a product that would interest segments

    • Products you can review

    • People within your industry you can interview

    Remember, with the exception of breaking business news, your blog is about your customers, not you. Plan a realistic topic schedule in advance, and stick to it. If you can only post a couple of times a month, then make those posts count. Quantity is not always the winning strategy.

    If you have relevant lead generation tools, like ebooks or resource downloads, include calls to action within your posts to maximize effectiveness.

    Related: 6 Blogging Basics That Will Keep Viewers Coming Back for More

    Are you publicizing your blog?

    Posting regularly will help build out your stock of indexed pages and contribute to internal link-building, both of which provide an SEO boost. However, to get the most out of the time invested in your blog, you must also publicize your posts.

    Using can help you maximize every piece of content while getting a promotional boost. Blog content can be repurposed into videos or chopped up into short infographics to be posted on social accounts. For B2B companies, offers a good platform for sharing links to recent pieces. A set or series of blog entries could also be packaged into an email newsletter or used to create an ebook download, both of which are lead-generation engines.

    Always follow best practices when publicizing posts. Spamming and comment hijacking are annoying and potentially harmful to your reputation.

    Does design affect conversion and readership?

    You have articulated your goals, developed high-value topic lists and agreed on posting frequency. How should you present all this information to the world?

    A blog’s design can affect readership and lead generation. Blog navigation should be straightforward, and visitors should be able to easily read articles. Layouts that are confusing and cluttered or copy that is hard to read will not deliver repeat readers or loyal customers. Be attentive to the following layout elements:

    1. Fonts: Research on the most readable fonts is mixed, and there is no hard rule about the best fonts to use for headlines or body copy. In April, the Nielsen Norman Group published the results of a 2022 study on font readability that confirms this. Beyond its main finding that there is no single right answer about the best online fonts, it found:

    • People read their fastest font an average of 35% faster than their slowest.

    • Fonts that performed best for older readers, those over 35 in this study, differed from the best performers for younger readers. If your designers are under 35 and your target audience is over 35, what is good for one is not best for the other and vice versa.

    • People are not good at picking their easiest-to-read fonts. Subjects read an average of 14% faster in their fastest font compared to their preferred font.

    Don’t panic, however, readability best practices do still exist, which include:

    • Set a minimum font size of 18 points.

    • Pay attention to the amount of space between lines of text.

    • Establish a text hierarchy between headlines, subheadings and body copy.

    • Use consistent link colors and hover effects.

    2. Segmentation: Here, I am referring to content segmentation rather than audience segmentation. On average, a visitor will read about a quarter of the copy on any given page. Visitors are scanning, and your job is to make scanning easy. You can do this by:

    • Limiting paragraphs to one to three sentences

    • Breaking up copy with headlines

    • Using bulleted lists and images to support main points

    3. Image selection: Image selection matters for several reasons. Consistent, quality images support your brand’s personality and culture and can even attract potential customers to your aesthetic. Businesses that use imagery consistently will cultivate a style that is recognizable in any setting.

    Creating a mood board is a good way to ensure graphics are used consistently. A mood board is a collection of items, including but not limited to photos, that are representative of your brand’s style. You may also consider creating a list of things explicitly not allowed in blog photo choices. Once you have selected images for your posts, always remember to optimize them for web use so that they don’t slow your page load times.

    Related: 5 Ways to Grow Your Business Through Blogging

    If you have decided it’s time for your business to start blogging, make the effort to cultivate a blog that enhances and supports your brand. A little time investment can produce outsized results.

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    Kristen Friend

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  • Why Influencers Are the Perfect Marketing Strategy For Your Brand

    Why Influencers Are the Perfect Marketing Strategy For Your Brand

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    Opinions expressed by Entrepreneur contributors are their own.

    At least 93 percent of marketers have included influencer marketing in their . Additionally, In 2020, the average number of accounts for a millennial or Gen Z-er was 8.4 personal accounts, which means that it’s more important than ever for brands to embrace a cross-channel marketing approach to stay competitive. The influencer marketing industry is projected to reach $16.4 billion by the end of 2022.

    Successfully connecting influencers and brands requires a specific list of criteria. When we hit upon the “perfect” influencer relationship, both the creator and the brands benefit tremendously.

    It’s not always easy to find the right influencers for your brand. Still, these are a few of the key things we look for when establishing brand-influencer relationships at ConvertSocial, after analyzing our own experience with more than 20,000 influencers.

    1. They’re from an industry-relevant niche

    It doesn’t matter how high their follower count is or how viral their content goes; if an influencer isn’t relevant to a brand’s sphere, the relationship won’t be a great fit.

    Creators within a specific niche of your industry tend to have a much more significant impact on the brands they work with because their , content and reputation are all built on a targeted passion. This means that content is more targeted, and every campaign is more impactful.

    Related: What to Know About Influencer Marketing in 2022

    2. Their voice and personal brand resonate with the company’s image and values

    Remember that the influencers you choose are extensions of your brand. They are ambassadors of your core values and mission, so your company should only choose creators with similar values. Smaller-scale influencers who feel accessible to your audience and champion the same causes as your brand are the perfect ambassadors to maximize your company’s ROI.

    In addition, it’s important to remember that new influencer categories are cropping up as the industry expands. No matter the brand niche, there are now influencers who are gaining a following in that sphere. From “finfluencers” (financial influencers) to “skinfluencers” (skincare influencers), there’s a creator for every niche, so hold out for the ones that resonate best with your brand.

    3. They’re charismatic, trustworthy and know how to build emotional connections

    Creators should have that “something extra” that makes them unique and able to establish a genuine emotional connection with their followers. When an influencer has charisma and empathy, it converts to the kind of loyalty and trust that will keep the audience coming back again and again.

    Many brands are turning to micro-influencers (those with 10,000-100,000 followers) because they tend to have an aura of authenticity and credibility that differs from celebrities and macro influencers. They tend to feel more relatable and attainable, so followers feel they have a certain level of authority in their niche.

    Related: Overcoming Language Barriers, Regional Influencer Marketing Boosts Brand Growth Exponentially

    4. They can proactively produce balanced content that sells

    It’s essential that creators aren’t advertising in every post. We usually aim for a goal of no more than 15 percent of sales-type content per influencer. This goal is based on thousands of in-depth interviews conducted with creators, which works well for us.

    Influencers should be excited about creating quality content around your brand. The best ones will have natural selling skills that allow them to introduce the benefits of your product in a way that feels like a friend sharing their knowledge about something they love.

    It’s often best to have a collaborative conversation about ad campaigns so that you and your influencer partner can craft highly relevant content to their audience and effectively introduce your product in the best possible light.

    Related: 7 Steps to Becoming a Seven-Figure Influencer in Your Niche

    Three more considerations when choosing influencers

    First, remember that a high follower count is not the most critical metric. Creators demonstrating high levels of community engagement will be far more likely to have a higher ROI. Ask creators for their engagement statistics (e.g., likes, comments, shares, clicks, story polls, etc.), and double-check their numbers. It’s usually a red flag if an influencer hesitates to share their statistics with you.

    Second, expertise and relevant experience can be huge boosters. The more authority an influencer has in their niche, the easier it is to convert that into audience trust and loyalty to your brand. For example, a fitness influencer who is a registered dietitian or physical therapist has a higher level of authority than someone who has been going to the gym for a few years.

    Third, cross-platform content creation has a significant impact on revenues. An influencer having accounts on multiple platforms such as Instagram, , or drastically increases revenues. For instance, our ConvertSocial statistics confirmed that a creator with 2-3 social media accounts could bring in up to three times more revenue than a creator with only one account. Four or more accounts increase revenues tenfold!

    Leverage the influencer community to your advantage

    Statistics show that influencer marketing ROIs are up to 11 times greater than banner ads, and 92 percent of consumers trust online word-of-mouth recommendations over other ad formats.

    The influencer marketing channel is growing extremely fast and shows no signs of slowing down. This means that now is the best time to jump on the trend and capitalize on the success that partnering with the perfect influencer can bring.

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    Ksana Liapkova

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  • The Metaverse Is the Future of Business. Here’s How to Prepare.

    The Metaverse Is the Future of Business. Here’s How to Prepare.

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    Opinions expressed by Entrepreneur contributors are their own.

    Twelve years ago, companies didn’t hire talent — they didn’t think they needed it. But now? Businesses need social media directors and entire social media teams. The same is true for playing in the metaverse.

    It is my belief that within the next three to five years, a minimum of 30% of business is going to come from a blend of metaverse experiences and implementations of Web3 technologies (e.g. artificial intelligence, and nonfungible tokens, or NFTs). It is essential for creative agencies (e.g. agencies, marketing agencies, etc.) to prepare how they will play a role in the metaverse now so their customers will be able to find them.

    Related: What You Need To Know About How the Metaverse Will Affect Business

    The big three

    The first step in preparing for the metaverse is for creative agencies to decide which of the three roles they will play — either the expert experimenter, the contributor or the activator. Making this decision now will help companies get ready for when their customers arrive in the metaverse, and it’s only a matter of time before they do.

    • Expert experimenters. These are businesses that have an understanding of the metaverse already. To find out whether they are in this group, can ask themselves if their business strives to be the deep subject matter expert on all things in the digital universe, or whether it’s an early adopter at the vanguard of new technologies. In that case, they need to understand the technologies involved within the metaverse and how Web3 is speeding up evolutions and revolutions.
    • Contributors. These are businesses that are still in their infancy in terms of embracing this new wave of technology and deep subject matter expertise is not required. Creative agencies in this group can introduce their client partner brands to the metaverse and converge their physical and digital presence in a way that is profitable and meets .
    • Activators. This last group is made of businesses that focus on seeking ways to offer holistic experiences for businesses and audiences to have within the metaverse. Businesses in this group are like a hybrid between the expert experimenters and the contributors.

    Nevertheless, whether you know a little or a lot about Web3, you can’t afford to be left out completely; defining your role is an essential first step in preparing for the integration of the metaverse. People are investing in the metaverse heavily. It’s expected to reach $5 trillion in value by 2030, and this number is exponentially growing each and every month.

    Related: Your Brand Can Become Part of the Metaverse. Here’s How.

    Next steps

    After leadership at creative agencies decide which role they want to play, they need to develop a strategy and strengthen their online presence. To do this, they will want to hire people whose job it is to prepare the company to implement itself into the metaverse, in whichever role the company has chosen to take. Doing this will help them strengthen their brand identity — and thus, brand loyalty — before the metaverse fully arrives (and it’s coming sooner than we think).

    Additionally, leaders and creatives should focus on user experience. What kind of experience do they want their customers to have with their business in the metaverse? This is essential for brands getting established in the metaverse because if they can think one or two steps ahead of what their customers will want when they emerge into the metaverse, brands will be there waiting, ready to give customers what they’re looking for.

    Finally, it’s critical for creative agency leaders to remain adaptable as they learn more about the metaverse while it’s still unfolding. Staying adaptable and remaining at-the-ready for change will help agencies stay ahead and prepared to meet customers when they find them in the metaverse.

    Related: Your Job as CEO Is to Make Yourself Replaceable. Here’s How to Create a Company That Can Thrive Without You.

    The importance of Web3

    Even if your agency isn’t embracing extended reality and other metaverse projects, experiences and communities quite yet, many of your client partners’ customers are. And arguably, meeting customers where they are is the single most important piece to building brands and businesses that grow and transform.

    The metaverse isn’t just a probability — it’s inevitable. Throughout the evolution of the internet, waves of advancement emerged because of technological advancement. The internet went from simply being a new technology to sharing the world of information through web browsers to developing social media. Underneath all that were advancements in the programming language, faster internet speeds and, of course, the smartphone.

    Now, we are in a new wave: the wave of augmented reality (AR), VR and mixed-reality experiences with the technologies to make them work even more soundly and profoundly. If you haven’t begun exploring immersive platforms and how you can approach conversations and tactics related to the metaverse with your client partners, the time has come.

    Related: The Metaverse Isn’t Dying, the “Experts” Just Keep Getting It Wrong

    The natural progression

    If trends in technology really do repeat history, then it won’t be long before hanging out in the metaverse becomes more mainstream. We must watch where people go. An immersive in which customers socialize, shop, relax, work and play isn’t so far-fetched anymore.

    Given there was a time when people thought the idea of online dating, smartphones, social media and real human connection online was scary and too futuristic, it makes sense that agencies might be facing those same fears about the metaverse. The popular movie Her may have seemed sad and dystopian, but there were some interesting predictive themes being provoked in that film. Concepts like love, connection, relationships, identity and community will evolve as they always have over time.

    However, knowing what we know now, we understand that embracing new technologies is far better than avoiding them. And for creative agencies, it’s much more profitable. The metaverse is becoming so much more than a buzzword, and the reality is that advertisers and marketers will be doing business in a virtual world at an exponential rate as seamlessly as they advertise on social media — and very soon. Blending our real and virtual lives has already begun, and the sooner you get on board, develop a point of view and experiment, the better.

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    Trevor Hubbard

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  • “King of NIL” Rayquan Smith on How to Market Yourself with Hustle

    “King of NIL” Rayquan Smith on How to Market Yourself with Hustle

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    Takeaways:

    Rejection is Not “No”Rayquan Smith doesn’t care about “rejection”. After companies initially denied the opportunity to partner with Smith, many of them changed their tune once he proved his branding and marketing value.

    “The King of NIL” Origin Story – Social media is more than a place to post fun content. Rayquan Smith found his moniker, King of NIL, on Twitter and instantly leaned in. Now, searching “King of NIL” on Google will lead you to articles about Rayquan Smith.

    The Right Partner is the Best Partner – Norfolk State is not a “Power 5” conference school. However, student athletes like Rayquan Smith that attend smaller schools are hungry, hard working, and willing to do what it takes to execute on a plan, making them the perfect NIL representatives.

    ***

    Labeling yourself the “King” of anything is ambitious, to say the least. For Norfolk State student athlete Rayquan Smith, being the “King of the NIL” was earned through an relentless belief in self and the ability to deal with hearing “no” until you hear “yes.”

    “I don’t really care about rejection,” Rayquan “King of NIL” Smith says on the Restaurant Influencers podcast hosted by Shawn P. Walchef of CaliBBQ Media. “Everybody gets rejected. And rejection is not a no.”

    That perseverance and determination is what has led Rayquan Smith to nearly 80 deals with various businesses ranging from local companies to big ones like Eastbay and Champ Sports, and the restaurant company Bubba’s 33. That’s all despite being an athlete at a small college with an enrollment just north of 5,000 students.

    NIL stands for Name, Image, Likeness. It refers to the ways student athletes can now profit from their personal brand.

    The NCAA passed a rule saying that college players, notoriously unable to monetize their personal brand as student athletes, were now able to earn money based on endorsements using any of the three NIL elements: Name, Image, Likeness.

    The question is how did the NIL master manage to land such a large number of sponsorship deals being a student athlete at a small college?

    As Rayquan simply states, “the big time athletes ain’t always the good people to partner with.” He views the small market as an asset for athletes and encourages them to take advantage of it like he did.

    Rayquan Smith is probably not a name most know upon first hearing, but it is one you should get to know. At an early age, he has found an effective way to market himself, and help others do the same. He definitely doesn’t plan to stop here.

    As he grows and moves on past college, he is eager to pass the torch to the next King of NIL.

    ***

    NOMINATE A RESTAURANT INFLUENCER — Do you know someone who is killing it on social media? Let us know by emailing influencers@calibbq.media or sending the @calibbqmedia team a DM on social media.

    ABOUT RESTAURANT INFLUENCERS:

    Restaurant Influencers is brought to you by Toast, the powerful restaurant point of sale and management system that helps restaurants improve operations, increase sales and create a better guest experience.

    Toast — Powering Successful Restaurants. Learn more about Toast.

    Restaurant Influencers is also supported by DAVO. Never worry about sales tax again. Try DAVO and get your first month free. And AtmosphereTV – TV to Enhance Your Business. Try AtmosphereTV.

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    Shawn P. Walchef

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  • Boost Your Brand Using Social Media Platforms That Are Often Overlook

    Boost Your Brand Using Social Media Platforms That Are Often Overlook

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    Opinions expressed by Entrepreneur contributors are their own.

    Did you know that there are at least 133 social media platforms in existence? Clearly, with so many, it’s not practical to be on all platforms. Therefore, it’s key for you to choose the networks that make sense for your strategically.

    Instead of focusing on the most common social media platforms out there (think , , and ), we’re going to discuss some extremely invaluable social networks that brands quite often overlook. Let’s discuss their benefits and how they can assist you in connecting with your customers, boosting and increasing leads and, thus, sales.

    1. What type of business do you have?

    Are you a (B2B) or business-to-consumer (B2C) brand? You want to establish a social media presence where your core target audience is. A B2B business, for example, fares better with networks like , where you can establish a digital relationship with key individuals within organizations you wish to enter into business with. B2C companies (especially those with physical products) can thrive on a picture-based site like or , where super fans can start discussion threads.

    Related: The Business of Harnessing the Power of Social Media

    2. Which channel best fits your social goals?

    Knowing your audience is essential, but so is being aware of your social goals. Are you looking to interact with customers and get feedback? Do you want to showcase your offerings? Or are you simply looking to sit in chat rooms to hear what the masses want? There’s a unique platform for each of these needs. Below are five such platforms and how each can align with your social media strategies.

    3. Which channels are competitors using?

    You know how the saying goes: Keep your friends close, keep your enemies closer. An easy way to see which platforms could work best for you is to simply research which networks your current competitors are active on. You’ll be able to see their engagement, the type of content that’s popular and how often you should post. Instead of trying to acquire as much social media real estate as you can, focus instead on what’s working for others.

    Now, onto platforms that brands often overlook and why they should be considered to help increase your brand awareness, reach your target audience and drive sales.

    Related: How to Succeed on Social Media By Using Your Competitors

    The world’s largest professional network: LinkedIn

    Most professionals use LinkedIn, but are you using it to boost your brand awareness? As of July 2022, there was a whopping 849.6 million worldwide users — its top users being boomers, Gen X and millennials.

    The platform gives you a powerful search engine to conduct market research and learn who’s who in your industry. It enables you to link up directly with peers you wish to collaborate with. It also acts as a lead generation funnel through features like the LinkedIn Creator Accelerator Program. Here you can learn and gain resources, such as how-to guides on building a robust newsletter list and guidance on developing content ideas to grow your audience.

    You also have the opportunity to build your brand by becoming a thought leader when you publish authoritative niche content. The best part about using LinkedIn is that you can build a massive network with just their basic free service.

    The leading local business connector: Nextdoor

    As of July 2022, Nextdoor boasted 69 million users. With a user demographic consisting of boomers, Gen X, and millennials, this B2C platform is best used by those seeking to boost brand awareness and desire to market locally.

    Founded in 2008, Nextdoor is a social networking platform explicitly designed to help people from different neighborhoods stay up to date on the latest neighborhood news and find local service-provider recommendations.

    The best way to connect with buyers is to claim your free business page. This helps you establish a presence within your local community. Secondly, you can ask loyal customers to leave recommendations to help rank your page, so your business appears in neighborhood search results.

    Stay in touch with the community through business posts where you can share news and press releases. Lastly, advertising your sales and promotions via Nextdoor Ads is a cost-effective way to generate leads and convert them into willing buyers.

    Related: Are Nextdoor Ads the Best New Way to Gain Local Customers?

    The biggest visual discovery engine: Pinterest

    Pinterest is like a storehouse of pictures. It’s a repository where you’ll find images to draw inspiration for your own campaigns. 85% of people on the platform use it as the starting point for new projects.

    The platform’s global reach means it has a strong following, with 433 million worldwide users as of July 2022. It’s a popular site among millennials, but Gen X, Gen Z, and boomers also command a strong presence.

    Pinterest is B2C-focused and can be used for brand discovery. Use it to establish and curate your brand through visual means. You can successfully leverage this social media platform by investing in quality product/service pictures and optimizing them as you upload them to Pinterest. Moreover, by ensuring your pictures link back to your website, Pinterest becomes a vehicle that drives your sales and traffic. Just look at the numbers: 80% of active Pinterest users claim to discover new products and or brands while browsing the platform.

    That’s not all, however. Thanks to Pinterest’s high domain authority, any published content on the platform has greater visibility on different search engines like Google, Bing and Yahoo.

    The new kid on the block: Clubhouse

    Clubhouse was all the rage in 2020 when the platform first launched. The audio-only app’s biggest marketing hack had been its elitist “invite-only” strategy.

    However, as the platform moved from its iOS-exclusive offering and more people joined, the hype died down. That’s not to say B2B and B2C companies can’t use it to engage the mostly millennial user base. With a strong user base of at least 10 million and a plethora of virtual discussions taking place in different rooms, there’s no shortage of places where you can learn from other professionals within your industry and the needs and wants of your consumer.

    You can also take advantage of the platform to hear reviews directly from your consumers in real time. Host live discussions, Q&A sessions and different types of virtual events. Participate in relevant conversations by joining industry-specific rooms and collaborate with peers by engaging in their conversations.

    You can gain insight into new campaigns and even products by paying attention to different niche conversations. By actively listening, you can easily identify gaps in your industry that you could potentially meet based on what people are complaining about.

    When it comes to drawing attention to your brand and generating leads, you can do this by hosting brand-affiliated interviews, fireside chats and panels. In addition, you can also sponsor room events. Team members can engage in these events if needed. Otherwise, most hosts are happy to give sponsoring brands a shoutout to promote your product or service during the session.

    Related: 5 Foolproof Ways to Generate Leads Through Social Media

    The go-to social news site and forum: Reddit

    Reddit is nearly as old as Facebook, having been founded in Medford, Massachusetts, in 2005. And like most social media apps, it is free to join hence its 48 million monthly U.S. user base. The platform is a news website-slash-social-forum making it great for both B2B and B2C brands. With 64% of Reddit’s users being 18 to 29-year-olds, the site positions itself as a powerful marketing tool if your products or services have this demographic as a target audience.

    Growing your brand on the platform can be done in various ways. You can interact with customers by asking them to share pictures of themselves for shoutouts or to win prizes, start sub-Reddit threads to discuss features of your products or answer troubleshooting questions, create sub-Reddit threads with brand-loyal super fans who’re willing to monitor and curate threads, and announce your latest news and any upcoming conferences, webinars and events.

    The point is there are more social media platforms besides Facebook, TikTok, and Instagram. So take time to develop a social media strategy for each new platform. Curate your presence within the different subcultures and communities existing online.

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    Adebukola Ajao

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  • 4 Steps to Create a Online Community for Your Brand

    4 Steps to Create a Online Community for Your Brand

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    Opinions expressed by Entrepreneur contributors are their own.

    A can be formed in many ways. For example, it can be done through , offline events or by creating an online forum. In order to create a community on social media, you should post content that will attract people who have similar interests as you. You should also make sure that the content is interesting enough to keep them coming back for more. But basically, you have to execute four main things in order to get going in the right direction:

    1. Define the core values of yourself and your community.

    2. Go live on a regular basis (minimum once a week).

    3. Use the common language of your target audience (through qualitative studies and conversations, you identify and needs of your audience).

    4. Co-creation of content (integrating and tagging people you interviewed in your podcast and from Q&A sessions, for example).

    This is how I executed these four steps in order to build my community, and it will also work for your brand if you’re willing to execute and answer a couple of questions:

    Related: 3 Examples of How to Build a Strong Brand Community

    Define the core values of yourself and your community

    This first step already was tough for me, because I was not really sure about my core values. “What is a value at all?” I asked myself. I am from , and being on time is also, for many people, a value. I thought about my existing clients and how they think about artificial intelligence. They are all fascinated by AI and use it almost on a daily basis. A common thought that I heard in my live shows was that AI is a strong tool and is here to help human beings. So, I wrote that down: “AI is a tool and not a human replacement.”

    The other thing that I thought a lot about is that I am very focused on these tools, and I could do this all day long — testing new tools and giving feedback on a regular basis — but most people don’t like to test new tools. So, this is a big pain point for a lot of companies, and CEOs struggle to convince their teams because they are afraid of being replaced. So, I wrote down “People and training first. AI second.” It made sense for me to define this approach and make sure that our responsibility is to train people so that they can use AI in the right and ethical way.

    It is important to find your people and build a community with core values. It can be a blog, podcast or channel. The idea is that you are building an audience of people who are interested in the same things as you are. However, a community is not just a group of people who share the same interests. It’s more than that — it’s a group of people who share the same values and beliefs, which creates an emotional connection between them.

    Values can be a powerful tool for driving change in your business, but they have to be authentic. Values can be used to influence behavior, create meaning for employees and customers, attract talent, build trust with customers, set standards for quality of service or product and achieve business goals. A company’s values should align with its and create an emotional connection between the company and its customers. Core values should be a clear expression of who you are as a company or organization, as well as what you stand for.

    The more clear you are about your core values, the easier it is for you to build trust with customers. So, make sure to ask yourself these questions:

    • What do you want to stand for as a company?

    • What do you want to represent?

    • What are the beliefs that drive your decisions?

    Once you have the answers to these questions, make sure they are communicated internally and externally so that they guide every decision and action taken by everyone in the company.

    Related: A Successful Online Community Needs These Key Elements

    Go live on a regular basis (once a week at minimum)

    Going live on a regular basis is one of the core components of community-building. You just have to make sure that it is not only about your products and services. It should go deeper than that and have real value for the people you want in your community — which creates trust. This is a very iterative process! When I first started, I spoke with my interview guests about broader topics like content marketing and sales. Then I was introduced to the world of AI-generated content and thought, “That is really cool! I want to get more knowledge about all these tools and the founders,” so I launched a new concept and started interviewing CEOs of software companies.

    Going live and interviewing those people helped me to build strong relationships with them, and I also started to work with them more closely. Some became clients, some became cooperation partners, and we support each other. The main point here is that going live and creating content together is a very strong approach to building trust online.

    Use the common language of your target audience

    This sounds like a big step, but this is really easy to do with a survey that you organize. I did a simple Survey and sent it to all my interview guests within the AI niche. They responded with quotes, concerns and struggles they have in their head. One common thing was that they didn’t have time to create content for themselves. Even when they are CEO of an AI-generating software, they couldn’t sit down for 60 minutes to go live or write a blog article. This was fascinating for me because I didn’t have that on the radar, but through this survey, I was stepping into the conversation in their heads and using their own words for my own content campaigns.

    Related: How to Build an Online Community People Will Love

    Co-creation of content

    This is really where the magic happens. Co-creation of content is still under the radar for many entrepreneurs. The idea is simple: People support what they create. This means if you have questions from the chat or live interaction, for example, you can create additional content from their questions. You’re repurposing the content they produce. Always mention these people and tag those who appeared in your show. You can upload your live show and create micro-content pieces out of the larger video. People who are tagged are very likely to share it and like it because their name appears in this content. When you do this all the time, people feel appreciated for asking questions and showing up — that’s how you build a strong community.

    The important thing to remember is that this is an iterative process. A good starting point is getting in touch with potential clients or cooperation partners and speaking with them. As marketers, we should stop being too much in our own heads and start being empathic and getting into the heads of our clients and partners. In order to start your own community, take these steps. and execute them. The journey may not be easy, but it will be worth it.

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    Yakup Özkardes-Cheung

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  • Solutions-II Announces Traci Easton as Senior Director of Marketing

    Solutions-II Announces Traci Easton as Senior Director of Marketing

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    Traci Easton Promoted for Delivering Marketing Excellence for Solutions-II’s Best-in-Class Solutions

    Press Release


    Mar 16, 2022

    Solutions-II, an award-winning Solution Provider specializing in Security, IT Managed Services, Hybrid Cloud, Data Management, Infrastructure, and Hybrid Maintenance solutions, announces the advancement of Traci Easton to Senior Director of Marketing. In this role, Easton will be responsible for leading marketing initiatives, digital marketing, corporate branding, and public relation communications with a focus on demand generation, thought leadership content, and enriching the client journey.

    “Solutions-II is entering its 30th year of business, and we have been fortunate to have Traci bringing subject matter expertise, integrity, and passion as a core member of the team for nearly 19 of those years,” said Todd Bowling, President/CEO. “Her expertise and innovation around marketing, automation, and social responsibility allow us to expand our market visibility and generate demand for our solutions as we enter a new phase of growth.” 

    Easton is a highly qualified marketing professional with over 22 years of experience in strategy, branding, communications, and corporate social media within the IT industry. Her recognition is a result of her focus on providing valuable content and thought leadership while showcasing the success Solutions-II achieves partnering with its clients. 

    “I am thrilled about this upward opportunity within Solutions-II,” said Traci Easton. “Solutions-II invests heavily in next-level IT solutions, partnering with their clients and a talented employee base. Solutions-II gives us the latitude to think outside the box, do what is right for our clients and community, and go beyond traditional marketing and branding initiatives to showcase our unique industry value. Solutions-II has built a culture where doing ‘and then some’ is both nurtured and encouraged.”

    About Solutions-II. Recognized for world-class innovation including the Adaptable Data Center®, a secure framework for digital transformation, cybersecurity, virtualization, business continuance, infrastructure, cloud, and professional services (including managed services) in the Data Center. Our knowledge, skills, and solutions installed within the Public Safety industry currently protect nearly 27 million citizens nationwide and our Casino Gaming practice spans clients from single property organizations to clients with locations worldwide.

    Solutions-II is steadfast in our commitment to continuous education and growth. Our employees hold over 400 certifications, and we are proud of our notable achievements, most recently: CRN Security 100, MSP 500, Tech Elite 250, IBM Platinum Partner, Beacon Award Winner, Outstanding Security Partner, and more. Solutions-II has partnered with clients since 1992 as an extension of their IT teams; providing innovative services and solutions intertwined with our corporate virtues of Integrity, Passion, and Quality to keep them “Performing Ahead of the Curve.” Learn more at http://www.Solutions-ii.com.

    PR Contact: Traci J. Easton | Solutions-II, Inc. | (702) 802-6390 | Traci.Easton@Solutions-ii.com

    Source: Solutions-II, Inc.

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  • Axiom Prepaid Holdings Puts White Label Program Into Action for CardPRO Systems

    Axiom Prepaid Holdings Puts White Label Program Into Action for CardPRO Systems

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    Press Release



    updated: Dec 19, 2019

    ​​​Axiom is a global provider of end-to-end financial solutions for individuals and businesses with an emphasis on prepaid cards, white label programs, and compliance and risk programs. Based in Ogden, Utah, CardPRO is a fast-growing merchant processing and account services provider that caters to a client list ranging from startups to growth enterprises.

    “White label” is the term for products created by a third party with a particular business’s branding on them. Axiom created an end-to-end platform for the Impact® Visa® Prepaid Card for the CardPRO team. With the logoed card, CardPRO can pay commissions, reward loyalty, and distribute compensation to their own customers, agents, affiliates while also offering a cost-effective alternative for the unbanked clientele in the United States, all while building brand recognition every time their custom card is used.

    According to CardPRO Systems co-founder, Jared Johnson, Axiom was the clear choice when his organization started to explore white label prepaid card options: “Axiom has extensive experience in the prepaid card arena and their digital tools and customer support services really won us over. They listened to what we needed and developed a program that works specifically for our needs and our systems.”

    “We’re really impressed by how quickly Axiom was able to get our card to market and how helpful they were in ensuring compliance and risk assessment considerations were addressed,” added Mike Bartlett, co-founder, CardPRO. “As a result, Impact is easy to use, has great features, and boldly trumpets our brand. We’re really excited about the program and having Axiom manage it for us. It turned out even better than expected.”

    Axiom co-founder and CEO, Steven Foster, says CardPRO is among the forward-thinking organizations that have recognized the broad potential of using white label programs to boost business.

    “New revenue from white label card programs can range from six to seven digits per year depending on card spend and the number of cards issued, so savvy businesses are seizing the opportunity,” explained Foster. “Likewise, the businesses adopting white label cards know that consistent branding can increase revenue by up to 23 percent in addition to strengthening relationships with target audiences.”

    “What was great about working with CardPRO was how collaborative the process was. They had a clear vision and we helped bring that to life for them. We are excited to continue that relationship as we manage the program for them for the long-term,” he added.

    About Axiom Prepaid Holdings: Axiom Prepaid Holdings was born of the desire of two entrepreneurial-minded banking industry veterans to turn the prepaid card model upside down. To make banking simple. To give consumers and businesses around the globe access to innovative, easy-to-use, digitally driven, fun, flexible and secure products and services. Today, Axiom has 9 offices in 13 countries. Every day, the Axiom team strives to create 100% turnkey solutions to help cardholders gain economic freedoms and help businesses achieve growth and success. 

    To learn more about Axiom Prepaid Holdings, please visit: www.axiompph.com

    About CardPro Systems: CardPRO Systems was formed when two industry Veterans combined efforts to maximize their talents, with a desire to bring to market a new solutions-based company offering a host of solutions providing traditional merchant services and other related products and services. With the introduction of Impact Visa Prepaid Card comes a feature-rich Visa Branded Prepaid Debit Card that will challenge any card on the market. Having a full suite of services and a level of Customer Service that will put CardPRO ahead of its competition, they can continue to aggressively focus on what they do best while looking for new innovations that will help secure their place at the top.

    To learn more about CardPRO Systems, please visit: www.cardprosystems.com        

    Source: Axiom Prepaid Holdings

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