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Tag: Bill Gates

  • Bill Gates on next-generation nuclear power technology

    Bill Gates on next-generation nuclear power technology

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    Bill Gates on next-generation nuclear power technology – CBS News


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    In Wyoming, where coal and natural gas power its electric generation plants, Bill Gates and his energy company TerraPower are planning their first cutting-edge nuclear power plant. He talks with correspondent Barry Petersen about building a more efficient power plant that creates significantly less nuclear waste.

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  • Bill Gates on next-generation nuclear power technology

    Bill Gates on next-generation nuclear power technology

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    Kemmerer is remote even by Wyoming standards — a 50-mile detour off Interstate 80.

    Its elevation is actually higher than its population and it attracts tourists who stop in to hunt for local fossils. But the best jobs come from different kinds of fossils — fossil fuels. A coal mine and natural gas wells power three electricity plants and employ upwards of 450 people. But as fossil fuel use dies out across the U.S., Kemmerer sees good times ahead and could become one of the world’s most famous towns, thanks to one of the world’s wealthiest men.

    Bill Gates and his 10-year-old energy company TerraPower are planning their first cutting-edge nuclear power plant in Kemmerer.

    “I’m curious why you chose Wyoming because Wyoming is in fact the largest coal-producing state. So you kind of walked into the lion’s den on this one,” correspondent Barry Petersen said. 

    “Wyoming has a lot of transmission because of the coal plants. And, you know, they’re, they’re willing to let things go at, at full speed. There’s somewhat of a pro-business atmosphere,” Gates said. 

    Kemmerer Mayor Bill Thek says his town is no stranger to American entrepreneurs. JCPenny opened its first store in Kemmerer in 1902 before going nationwide.

    “This is James Cash Penney,” Thek told Petersen. 

    “JC Penney?”

    “Yeah, JC Penney. He created JCPenney Corporation right from here,” Thek said. 

    Now, Kemmerer has a 21st-century business hero.

    “Wyoming is a fairly conservative state. Bill Gates is not a name where I think people would have a lot of praise for in Wyoming ’cause of his stance on phasing out coal and things of that sort. But now he’s kinda your local hero,” Petersen said. 

    “There are people who absolutely abhor him. But, you know, this is what it is. He decided to put money into this. The nuclear, as far as I’m concerned, goes along with his green energy moving forward. And we’re not, I’m not opposed to that, and I don’t think most of the citizens are opposed to something like that,” Thek said. 

    Solar and wind only work when the weather is right, but nuclear works 24 hours a day without spewing out climate-changing greenhouse gasses. It could be in operation by 2029, using a next-generation technology called natrium, which is the Latin name for sodium. Sodium-cooled reactors are three times more efficient than traditional water-cooled reactors, which means significantly less nuclear waste.

    “And so the amount that you’re making, you know, per decade is less than the size of a big room. And so the technology for waste disposal we’ve had that advance. So that shouldn’t be a limiting factor anymore,” Gates said. 

    The promise of a new plant has bulldozers at work as out-of-town developers like David Jackson think they’re building into a boom. The first of 2,500 workers who will construct the plant are already doing site surveys. There will be 300 workers running the plant once it comes online.

    “There’s a lot of big companies coming here. There’s a need for the housing. So we jumped right into the market and was kind of first come. That’s who’s gonna win the game,” Jackson said. 

    Today’s plant workers may also win by getting new jobs, says Roger Holt, a manager at the coal plant, and Mark Thatcher, a retired coal miner.

    “You know, this is a new design nuclear reactor but it’s still is going to end up generating steam, turning a steam turbine,” Holt said. “You’re gonna have a lot of the same equipment that we use right now to generate power. So, a lot of what we do will be transferable.”

    “Does this mean Kemmerer’s going to have jobs for 50 years?” Petersen asked. 

    “Yeah, the thing is, if you got 300 primary jobs, it allows gas stations, grocery stores, motels, everything else to be, ya know?” Thatcher said. 

    “Isn’t jobs the real answer here, that what you’re bringing to this community is a chance to continue going on after their legacy of coal is over?” Petersen asked Gates. 

    “Exactly. You know, when that coal plant is shutting down, the ability of this community to keep young people and still be vibrant is under threat,” Gates said. 

    Small towns survive when young people like these middle schoolers find hometown jobs and when parents can make a living to support a family. Now, Kemmerer can do that, says Thek. 

    “You have to move forward, or yeah, you stagnate and you die. And to me, that’s not an option,” Thek said. 

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  • Bill Gates’ Office Accused of Controversial Applicant Vetting: Report | Entrepreneur

    Bill Gates’ Office Accused of Controversial Applicant Vetting: Report | Entrepreneur

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    In a Wall Street Journal exclusive, some female applicants to Bill Gates‘ private office, Gates Ventures are claiming they were asking inappropriate questions not suited for the workplace.

    The women are claiming that the questions ranged from past drug use to sexual history — supposedly to discern whether anything in the candidate’s past would make them vulnerable to blackmail, the outlet reported. Some candidates are claiming they were questioned on whether they had ever “danced for dollars.” At least one applicant claims they were asked about having ever contracted a sexually transmitted disease.

    The extensive pre-employment screenings in question were allegedly conducted by a third-party risk management firm, Concentric Advisors, which works with a series of industries (including private family offices) to “mitigate risks posed by individuals and groups with potentially nefarious motives,” the company’s website states.

    Related: Bill Gates Became $2 Billion Richer Today

    Concentric told the WSJ that its pre-employment screening process is identical for both men and women and complies with the laws in each state and nation where it provides its services. The company added that it never initiated questions about sexual or medical history but that candidates could offer up such information when asked about public records.

    A spokesperson for Gates Ventures also told the WSJ that it requires all vendors it works with for pre-employment screenings to comply with state and federal laws.

    “We have never received information from any vendor or interviewee in our 15+ year history that inappropriate questions were asked during the screening process,” the spokesperson told the outlet. “We can confirm, that after a comprehensive review of our records, no employment offer has ever been rescinded based on information of this nature.”

    According to the Equal Employment Opportunity Commission, employers should avoid asking personal questions that are protected by law, such as inquiries on race, religion, gender identity, medical history, and disabilities.

    Related: Here Are 30 Book Recommendations from Elon Musk, Jeff Bezos, and Bill Gates to Add to Your Summer Reading List if You Want to Get Smarter About Business and Leadership

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    Madeline Garfinkle

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  • Microsoft’s co-founder Bill Gates will reportedly meet China’s Xi this week

    Microsoft’s co-founder Bill Gates will reportedly meet China’s Xi this week

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    Bill Gates, co-chairman of the Bill and Melinda Gates Foundation, during the EEI 2023 event in Austin, Texas, US, on Monday, June 12, 2023.

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    Microsoft‘s co-founder Bill Gates will be meeting Chinese President Xi Jinping on Friday, Reuters reported Wednesday citing two sources familiar with the matter.

    The meeting will be Xi’s first with a foreign CEO in recent years, the report said, as the Chinese leader stopped travelling overseas for almost three years after China shut its borders during the pandemic.

    It could be a one-on-one meeting, Reuters said without revealing details on what they might discuss.

    CNBC reached out to China’s ministry of foreign affairs but did not hear back at the time of publication.

    The two men met in 2015 on the sidelines of the Boao forum, a gathering for political and business leaders, held in Hainan province. They discussed views on enhancing public health service and poverty reduction, according to China’s foreign ministry.

    Gates tweeted Wednesday, saying he had landed in Beijing to “visit with partners who have been working on global health and development challenges” for the Bill & Melinda Gates Foundation. It is his first visit since 2019.

    The billionaire stepped down as Microsoft’s board chair in March 2020 to “dedicate more time to his philanthropic priorities including global health, development, education, and his increasing engagement in tackling climate change.” He left his full-time executive role at Microsoft in 2008.

    Gates’ visit comes ahead of a long-awaited trip by U.S. Secretary of State Antony Blinken to China this weekend, aimed at stabilizing relations between the two largest economies in the world.

    Chinese Foreign Minister Qin Gang and Blinken spoke Wednesday and “discussed the importance of maintaining open lines of communication” in order to manage the U.S.-China relationship and “avoid miscalculation and conflict,” the U.S. State Department said.

    Other foreign tech leaders — such as Apple CEO Tim Cook and Tesla CEO Elon Musk — have met with Chinese ministers in recent months.

    In March, Cook met China’s minister of commerce Wang Wentao to discuss China’s reopening and broader supply chain issues. Musk met with Chinese vice premier Ding Xuexiang and other top officials in China in May, as Beijing looks to portray a friendly business environment for foreign companies amid tensions with the U.S. government.

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  • Why the ‘Mother of Dragons’ at SpaceX left her job building rockets to work on nuclear fusion

    Why the ‘Mother of Dragons’ at SpaceX left her job building rockets to work on nuclear fusion

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    Darby Dunn, the Vice President of operations at Commonwealth Fusion Systems.

    Photo courtesy Commonwealth Fusion Systems

    From March 2009 to December 2018, Darby Dunn held a handful of engineering and production roles at SpaceX.

    “In one role in particular, my unofficial title was ‘Mother of Dragons,’” Dunn told CNBC in an interview in Devens, Massachusetts. “In that role, I was leading the build out of our new manufacturing facilities for the crew Dragon vehicle.”

    While she was overseeing production of the Dragon spacecraft, SpaceX went from ramping up production to making its very first spacecraft, and then to sending cargo to the International Space Station on it regularly, Dunn says.

    Building rockets is a very cool thing to do. But in January 2019, Dunn started work at Commonwealth Fusion Systems, a startup that is attempting to commercialize nuclear fusion as an energy source. Fusion is the way the sun and the stars make energy. If it can be harnessed here on Earth, it would provide virtually unlimited clean energy.

    But so far, fusion at scale remains in the realm of science fiction.

    Darby Dunn with the SpaceX Dragon rocket.

    Photo courtesy Darby Dunn

    Dunn says she made the switch from building rockets to working on making fusion energy a reality because she wants to see the impact of her efforts in her lifetime.

    “I very much believe SpaceX will make life multiplanetary. I don’t know how much of that I’ll see in my lifetime,” Dunn, 37, told CNBC at the end of May.

    But Dunn has spent large chunks of her life living in California, where SpaceX is based, and has very much seen the effects of climate change in the shape of wildfires and mudslides stemming from extreme rain.

    “For me, it really came down to wanting to use my energy to clean up the planet instead of get off it. So that was the the huge shift for me to come to CFS,” Dunn told CNBC.

    Joining Commonwealth Fusion Systems in the early stages, as its 10th employee, has allowed her to see a different stage on the journey of company growth, too.

    “We’re a 5-year-old company with 500 employees,” Dunn told CNBC. “I joined SpaceX when it was 6 years old with about 500 employees. So I’ve actually been able to see the entire era that I didn’t get to experience at SpaceX and doing so at CFS.”

    The Commonwealth Fusion Systems campus in Devens, Mass.

    Photo courtesy Commonwealth Fusion Systems

    A key difference between the two jobs is the maturity of the respective industries.

    “The aerospace industry has been around for a long time. So building a rocket engine, the mechanics of it look really similar, or the structure itself, or the physics of how it works is all very, very well studied and very well understood,” Dunn told CNBC.

    Fusion machines have been studied in academic settings and research labs since the early 1950s, but the entire industry is just at the very first stages of trying to prove that the science can have commercial applications. It’s being a part of that excitement that was a big draw for Dunn.

    Of course, there are plenty of skeptics who say the industry is the equivalent of Don Quixote tilting at his windmills. But Dunn says her time at SpaceX prepared her to face the skeptics.

    “When Elon said publicly that we were going to launch and land rockets back from space, everybody said, ‘That’s not possible! You can’t do it!’” Dunn said, referencing SpaceX CEO Elon Musk. SpaceX’s response was that the laws of physics say it is possible and so they were going to prove it, Dunn told CNBC.

    “It took many attempts, a lot of learning, a lot of iterations on our software, many failed attempts off the boat — and then we did it. And then we did it again. And we did it again. And we did it again,” she said.

    Darby Dunn, vice president of operations at Commonwealth Fusion Systems.

    Photo courtesy Commonwealth Fusion Systems

    “Now it’s gotten to the point where you’ve seen the aerospace industry shift to say, ‘Well, why aren’t these other companies also lending their rockets back from space?’ It’s completely changed the way that people are looking at it. They first said, ‘It wasn’t possible. Then, ‘OK, it is possible.’ And now it is saying, ‘Well, why isn’t everybody else jumping in?’”

    Dunn is looking to be part of that kind of transition for the fusion industry at Commonwealth.

    Speed is key

    Dunn is the vice president of operations, which covers manufacturing, safety, quality and facilities. She’s helping Commonwealth make the transition from research and development-scale processes to manufacturing and full-scale production.

    The company spun out of research at Massachusetts Institute of Technology and the company’s goal is to build 10,000 fusion power plants around the world by 2050, Dunn told CNBC.

    First, however, Commonwealth has to prove that it can generate more energy in its fusion reactor than is necessary to get the reaction started, a key threshold for the fusion industry called “ignition.” To do that, the company is currently building its SPARC tokamak — a device that will help contain and control the fusion reaction. The company plans to turn it on in 2025 and demonstrate net energy shortly thereafter.

    To build SPARC, Commonwealth needs to make a lot of magnets using high-temperature superconducting tape.

    The advanced manufacturing facility located at the Commonwealth Fusion Systems campus in Devens, Massachusetts, where magnets are manufactured.

    Photo courtesy Commonwealth Fusion Systems

    “The cool part of this building is that the concept for it started out as a doodle that I made on a whiteboard three years ago,” Dunn told CNBC. “To see the steel beams going up, walls going up, concrete getting poured, it’s a whole vision coming to life, which is super exciting.”

    To fund the construction, Commonwealth has raised more than $2 billion from investors including Bill Gates, Google, Khosla Ventures and Lowercarbon Capital.

    Even as Commonwealth is figuring out how to make one magnet, Dunn is leading her team to develop manufacturing processes that can eventually scale to a process that looks like an automotive assembly line, she told CNBC.

    Moving fast is a priority for Dunn, and the rest of the team. After building the demonstration fusion machine, SPARC, the company aims to build a bigger version called ARC, which it says is going to deliver electricity to the grid. The aim is to have ARC online in the 2030s.

    “The biggest thing I think about a lot is time, about how fast can we go,” Dunn told CNBC. “The sooner we can get the magnets built, the sooner we can build SPARC, the sooner we can turn it on, the sooner we can get in net energy, the sooner we get to our first ARC. So I think that’s probably the element that I think about the most.”

    Darby Dunn in the Commonwealth Fusion Systems advanced manufacturing facility.

    Photo courtesy Commonwealth Fusion Systems

    Speed matters because critics argue that it will take too long to get fusion to work as an energy source to meaningfully contribute to the very urgent need to reduce greenhouse gas emissions.

    Top climate scientists at the United Nations Intergovernmental Panel on Climate Change have said that to have “no or limited” overshoot of the 1.5 degrees Celsius warming above preindustrial levels will require a 45% reduction in carbon dioxide emissions by 2030 compared to 2010 levels and hitting net zero around 2050.

    “I have asked myself, ‘Why am I doing fusion as opposed to something that is going to be deployed next year?’” she told CNBC. “For me, it comes down to the fact that fusion is the most energy dense reaction in our solar system.”

    But she does not believe fusion should be the only solution.

    “I very much believe in in solar power and wind and a lot of other renewables — that we absolutely need those. We need those deployed now. We need those deployed all over the world,” Dunn told CNBC. “But I don’t think they will be enough to get us to 2050 and beyond.”

    Electric cars, heat pumps, green steel and green cement all depend on having large quantities of clean electricity. Its Dunn’s focus to build the energy sources that the world will need in the decades and centuries to come.

    If Commonwealth is going to deliver that solution, though, Dunn first has to make a whole lot of very high-powered magnets.

    “My own personal opinion is I’m going to keep on keeping on — keep on building. And we have a poster in the back stairwell that says, ‘Keep calm and fuse on,” Dunn told CNBC. “Regardless of what the outside world is saying, we are working every day towards our mission of getting net-positive energy from fusion. And I look forward to proving that to the world in a couple of years.”

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  • Bill Gates: ‘There Is More To Life Than Work’ | Entrepreneur

    Bill Gates: ‘There Is More To Life Than Work’ | Entrepreneur

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    Bill Gates spoke at the commencement ceremony for Northern Arizona University last weekend, where he doled out life advice to soon-to-be graduates about preparing for work-life balance in the “real world.”

    The May 13th speech was creatively crafted as the advice he wished he had been given had he not dropped out of college, aptly titled, “5 Things I Wish I Heard at the Graduation I Never Had.”

    The billionaire, who enrolled in Harvard in 1973 and dropped out in 1975, delivered a hard-hitting life lesson to college seniors about work ethic: Take a break!

    Related: Bill Gates Gets Emotional About Divorce, Empty Nesting: ‘It’s Been a Year of Great Personal Sadness For Me’

    “When I was your age, I didn’t believe in vacations. I didn’t believe in weekends. I pushed everyone around me to work very long hours,” Gates told the crowd, noting that in the earliest days of founding Microsoft, he would take note of which employees were working the longest hours daily. “But as I got older—and especially once I became a father—I realized there is more to life than work. Don’t wait as long as I did to learn this lesson. Take time to nurture your relationships, to celebrate your successes, and to recover from your losses.”

    Gates’s net worth was valued at an estimated $125 billion as of Wednesday afternoon.

    The Microsoft founder has faced personal challenges recently amid a divorce from his wife of 27 years, Melinda French Gates, and coming to terms with empty nesting, something he mused about in an essay on his blog in December 2021.

    “The house is a lot quieter without a bunch of teenagers hanging around all the time,” he wrote at the time. “I miss having them at home, even if it is easier to focus on reading a book or getting work done these days.”

    In the commencement speech, Gates urged grads to “have fun” and to “take it easy on the people around you when they need it, too.”

    Related: ‘The Age of AI Has Begun’: Bill Gates Says This ‘Revolutionary’ Tech Is the Biggest Innovation Since the User-Friendly Computer

    The message was similar in ideology to a 2007 commencement speech he gave at Harvard University, where he explained how his greatest accomplishment during his time at school wasn’t the final product or the amount of hard work he put in, but rather the environment that fostered him to succeed.

    “I worked day and night on this little extra credit project that marked the end of my college education and the beginning of a remarkable journey with Microsoft. What I remember above all about Harvard was being in the midst of so much energy and intelligence,” he said. “It could be exhilarating, intimidating, sometimes even discouraging, but always challenging. It was an amazing privilege – and though I left early, I was transformed by my years at Harvard, the friendships I made, and the ideas I worked on.”

    You can read the full transcript of Gates’ speech to graduates here.

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    Emily Rella

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  • Bill Gates Became $2 Billion Richer Today | Entrepreneur

    Bill Gates Became $2 Billion Richer Today | Entrepreneur

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    The fourth richest man in the world had a banner day on Wall Street as Microsoft’s shares surged.

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    Jonathan Small

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  • Bill Gates says A.I. chatbots will teach kids to read within 18 months: You’ll be ‘stunned by how it helps’

    Bill Gates says A.I. chatbots will teach kids to read within 18 months: You’ll be ‘stunned by how it helps’

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    Soon, artificial intelligence could help teach your kids and improve their grades.

    That’s according to billionaire Microsoft co-founder Bill Gates, who says AI chatbots are on track to help children learn to read and hone their writing skills in 18 months time.

    “The AI’s will get to that ability, to be as good a tutor as any human ever could,” Gates said in a keynote talk on Tuesday at the ASU+GSV Summit in San Diego.

    AI chatbots, like OpenAI’s ChatGPT and Google’s Bard, have developed rapidly over the past several months, and can now compete with human-level intelligence on certain standardized tests. That growth has sparked both excitement over the technology’s potential and debate over the possible negative consequences.

    Count Gates in the camp of people who are impressed. Today’s chatbots have “incredible fluency at being able to read and write,” which will soon help them teach students to improve their own reading and writing in ways that technology never could before, he said.

    “At first, we’ll be most stunned by how it helps with reading — being a reading research assistant — and giving you feedback on writing,” said Gates.

    Historically, teaching writing skills has proven to be an incredibly difficult task for a computer, Gates noted. When teachers give feedback on essays, they look for traits like narrative structure and clarity of prose — a “high-cognitive exercise” that’s “tough” for developers to replicate in code, he said.

    But AI chatbots’ ability to recognize and recreate human-like language changes that dynamic, proponents say.

    Kevin Roose, a New York Times tech columnist, wrote last month that he’s already used programs ChatGPT to improve his writing, using the AI’s ability to quickly search through style guides online.

    Some academics say they’re impressed by chatbots’ ability to summarize and offer feedback on pieces of text, or even to write full essays themselves.

    However, those same academics warn that the technology is not yet fully formed, and can inadvertently introduce significant errors or misinformation. And AI technology must improve at reading and recreating human language to better motivate students before it can become a viable tutor, Gates said.

    “If you just took the next 18 months, the AIs will come in as a teacher’s aide and give feedback on writing,” said Gates. “And then they will amp up what we’re able to do in math.”

    The idea that chatbots will excel at reading and writing before math may be somewhat surprising: Algebra and calculus are often used to develop AI technology.

    But chatbots, which are trained on large datasets, often struggle with mathematical calculations, experts note. If a solved math equation already exists within the datasets the chatbot is trained on, it can provide you with the answer. But calculating its own solution is a different story.

    Gates said he regularly asks Microsoft AI developers why chatbots can’t perform relatively simple calculations, or even multiply some numbers. The answer: AI needs improved reasoning abilities to handle the complexity of a math calculation.

    It may take some time, but Gates is confident the technology will improve, likely within two years, he said. Then, it could help make private tutoring available to a wide swath of students who might otherwise be unable to afford it.

    That’s not to say it’ll be free, though. ChatGPT and Bing both have limited free versions now, but the former rolled out a $20-per-month subscription plan called ChatGPT Plus in February.

    Still, Gates said it’ll at least be more affordable and accessible than one-on-one tutoring with a human instructor.

    “This should be a leveler,” he said. “Because having access to a tutor is too expensive for most students — especially having that tutor adapt and remember everything that you’ve done and look across your entire body of work.”

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  • Después de viajar en un vehículo autónomo Bill Gates declaró: “Alcanzaremos un punto de inflexión durante la próxima década” | Entrepreneur

    Después de viajar en un vehículo autónomo Bill Gates declaró: “Alcanzaremos un punto de inflexión durante la próxima década” | Entrepreneur

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    Hace un par de semanas Bill Gates fue invitado a transportarse en un vehículo autónomo por las calles de Londres. Después de haber realizado un complejo trayecto por estrechas calles de la ciudad para ir a comprar fish& chips en un restaurante, el fundador de Microsoft declaró que estamos cerca de alcanzar un punto de inflexión.

    Gates se subió a un Jaguar operado por la startup británica de inteligencia artificial, Wayve, acompañado por el cofundador y CEO de la empresa, Alex Kendall, y por Theepa, una operadora de seguridad que iba sentada al volante, aunque sin tocarlo.

    El vehículo recorrió las calles de la ciudad en una hora de mucho tránsito y con actividad no solo de autos y autobuses, sino que también de ciclistas y peatones. El auto condujo de manera autónoma hasta el restaurante, dejando a Gates visiblemente emocionado.

    “¡Esto es el mundo real! Les doy crédito por escoger una de las situaciones más difíciles que he visto para un vehículo autónomo”, dijo Gates.

    Casi al mismo tiempo subió una nota a su sitio, Gates Notes, en la que explicó que el día en el que los vehículos autónomos sean una realidad “llegará más temprano que tarde. Hemos logrado un tremendo progreso en vehículos autónomos, o AV, en los últimos años, y creo que alcanzaremos un punto de inflexión en la próxima década. Cuando suceda, los AV cambiarán el transporte tan dramáticamente como la PC cambió el trabajo de oficina. Gran parte de este desarrollo ha sido posible gracias al progreso realizado en inteligencia artificial (IA) en general”.

    ¿Por qué son distintos los vehículos de Wayve?

    En el video Kendall explica a Bill Gates qué es lo que hace diferente a la inteligencia artificial utilizada por sus vehículos: el deep learning (aprendizaje profundo), un tipo de aprendizaje automatizado que utiliza algoritmos para funcionar de manera similar al cerebro humano. Más que programar al vehículo con una interminable serie de reglas para intentar predecir todas las posibles situaciones con las que le vehículo se podría enfrentar, la idea es que el sistema aprenda sobre la marcha y utilice esa información para el futuro, tal cual lo hacemos los humanos.

    En la página web de la empresa se explica: “Nuestra solución utiliza el aprendizaje profundo para resolver los desafíos de la conducción autónoma, eliminando la necesidad de pilas robóticas costosas y complejas que requieren mapas altamente detallados y reglas programadas. El resultado es una solución algorítmica basada en datos que aprende de la experiencia para conducir en cualquier entorno, incluso en lugares nuevos, sin programación explícita. Llamamos a este enfoque centrado en la IA de próxima generación: AV2.0”.

    Según Wayve su modelo de inteligencia artificial posee la habilidad para adaptarse de manera apropiada a datos nuevos que nunca ha visto.

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    Eduardo Scheffler Zawadzki

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  • Elon Musk wants to pause ‘dangerous’ A.I. development. Bill Gates disagrees—and he’s not the only one

    Elon Musk wants to pause ‘dangerous’ A.I. development. Bill Gates disagrees—and he’s not the only one

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    If you’ve heard a lot of pro-A.I. chatter in recent days, you’re probably not alone.

    AI developers, prominent A.I. ethicists and even Microsoft co-founder Bill Gates have spent the past week defending their work. That’s in response to an open letter published last week by the Future of Life Institute, signed by Tesla CEO Elon Musk and Apple co-founder Steve Wozniak, calling for a six-month halt to work on AI systems that can compete with human-level intelligence.

    The letter, which now has more than 13,500 signatures, expressed fear that the “dangerous race” to develop programs like OpenAI’s ChatGPT, Microsoft’s Bing AI chatbot and Alphabet’s Bard could have negative consequences if left unchecked, from widespread disinformation to the ceding of human jobs to machines.

    But large swaths of the tech industry, including at least one of its biggest luminaries, are pushing back.

    “I don’t think asking one particular group to pause solves the challenges,” Gates told Reuters on Monday. A pause would be difficult to enforce across a global industry, Gates added — though he agreed that the industry needs more research to “identify the tricky areas.”

    That’s what makes the debate interesting, experts say: The open letter may cite some legitimate concerns, but its proposed solution seems impossible to achieve.

    Here’s why, and what could happen next — from government regulations to any potential robot uprising.

    What are Musk and Wozniak concerned about?

    The open letter’s concerns are relatively straightforward: “Recent months have seen A.I. labs locked in an out-of-control race to develop and deploy ever more powerful digital minds that no one — not even their creators — can understand, predict, or reliably control.”

    AI systems often come with programming biases and potential privacy issues. They can widely spread misinformation, especially when used maliciously.

    And it’s easy to imagine companies trying to save money by replacing human jobs — from personal assistants to customer service representatives — with A.I. language systems.

    Italy has already temporarily banned ChatGPT over privacy issues stemming from an OpenAI data breach. The U.K. government published regulation recommendations last week, and the European Consumer Organisation called on lawmakers across Europe to ramp up regulations, too.

    In the U.S., some members of Congress have called for new laws to regulate A.I. technology. Last month, the Federal Trade Commission issued guidance for businesses developing such chatbots, implying that the federal government is keeping a close eye on AI systems that can be used by fraudsters.

    And multiple state privacy laws passed last year aim to force companies to disclose when and how their A.I. products work, and give customers a chance to opt out of providing personal data for A.I.-automated decisions.

    Those laws are currently active in California, Connecticut, Colorado, Utah and Virginia.

    What do A.I. developers say?

    At least one A.I. safety and research company isn’t worried yet: Current technologies don’t “pose an imminent concern,” San Francisco-based Anthropic wrote in a blog post last month.

    Anthropic, which received a $400 million investment from Alphabet in February, does have its own A.I. chatbot. It noted in its blog post that future A.I. systems could become “much more powerful” over the next decade, and building guardrails now could “help reduce risks” down the road.

    The problem: Nobody’s quite sure what those guardrails could or should look like, Anthropic wrote.

    The open letter’s ability to prompt conversation around the topic is useful, a company spokesperson tells CNBC Make It. The spokesperson didn’t specify whether Anthropic would support a six-month pause.

    In a Wednesday tweet, OpenAI CEO Sam Altman acknowledged that “an effective global regulatory framework including democratic governance” and “sufficient coordination” among leading artificial general intelligence (AGI) companies could help.

    But Altman, whose Microsoft-funded company makes ChatGPT and helped develop Bing’s AI chatbot, didn’t specify what those policies might entail, or respond to CNBC Make It’s request for comment on the open letter.

    Some researchers raise another issue: Pausing research could stifle progress in a fast-moving industry, and allow authoritarian countries developing their own A.I. systems to get ahead.

    Highlighting A.I.’s potential threats could encourage bad actors to embrace the technology for nefarious purposes, says Richard Socher, an A.I. researcher and CEO of A.I.-backed search engine startup You.com.

    Exaggerating the immediacy of those threats also feeds unnecessary hysteria around the topic, Socher says. The open letter’s proposals are “impossible to enforce, and it tackles the problem on the wrong level,” he adds.

    What happens now?

    The muted response to the open letter from A.I. developers seems to indicate that the tech giants and startups alike are unlikely to voluntarily halt their work.

    The letter’s call for increased government regulation appears more likely, especially since lawmakers in the U.S. and Europe are already pushing for transparency from A.I. developers.

    In the U.S., the FTC could also establish rules requiring A.I. developers to only train new systems with data sets that don’t include misinformation or implicit bias, and to increase testing of those products before and after they’re released to the public, according to a December advisory from law firm Alston & Bird.

    Such efforts need to be in place before the tech advances any further, says Stuart Russell, a Berkeley University computer scientist and leading A.I. researcher who co-signed the open letter.

    A pause could also give tech companies more time to prove that their advanced AI systems don’t “present an undue risk,” Russell told CNN on Saturday.

    Both sides do seem to agree on one thing: The worst-case scenarios of rapid A.I. development are worth preventing. In the short term, that means providing A.I. product users with transparency, and protecting them from scammers.

    In the long term, that could mean keeping A.I. systems from surpassing human-level intelligence, and maintaining an ability to control it effectively.

    “Once you start to make machines that are rivaling and surpassing humans with intelligence, it’s going to be very difficult for us to survive,” Gates told the BBC back in 2015. “It’s just an inevitability.”

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  • Bill Gates Says ChatGPT Is ‘Revolutionary’ in New Blog Post | Entrepreneur

    Bill Gates Says ChatGPT Is ‘Revolutionary’ in New Blog Post | Entrepreneur

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    Bill Gates has big dreams for AI.

    In a blog post published on Tuesday called “The Age of AI has begun,” Gates, co-founder of Microsoft, called ChatGPT and related AI advancements “revolutionary” and outlined his predictions for the possibilities of artificial intelligence.

    ChatGPT burst onto the scene in late 2022 as the first and most advanced publicly available tool powered by “generative AI.” That means it can create answers on its own, write songs, and generally create the appearance of having the “illusion” of understanding, combined with access to a large database of information.

    Though the technology is not without issues, (such as “harmful instructions” or “biased” content, the OpenAI says), it has the potential to transform everything from how search engines work to how papers are graded in schools.

    And much larger tech companies are getting in on the action. Microsoft’s Bing has already partnered with ChatGPT; Google soft-launched its own fact-spewing and essay-writing bot, Bard, via a waitlist for certain people in the U.S. and U.K. on Tuesday; and Meta’s LLaMA was leaked in February.

    Related: ‘Things Will Go Wrong.’ Google Releases Its Chatbot Bard With Caution.

    In the post, Gates said ChatGPT’s advances “inspired me to think about all the things that AI can achieve in the next five to 10 years,” he wrote. The letter touched on everything from climate change to global health — as well as general productivity increases. He said he’s been in meetings with OpenAI, the company behind ChatGPT, since 2016.

    Gates also wrote that he’s “seen two demonstrations of technology that struck me as revolutionary” in his lifetime, and ChatGPT is one of them.

    Related: Getty Images Has Started Legal Proceedings Against an AI Generative Art Company For Copyright Infringement

    The first was when he first saw the “graphical user interface,” a.k.a., the user-friendly computer, in 1980. The second was when he saw ChatGPT obtain a 5 out of 5 score on an Advanced Placement (AP) Biology exam and give what he said was a “thoughtful answer” to a question regarding what someone might tell a dad with a sick child.

    “I knew I had just seen the most important advance in technology since the graphical user interface,” he wrote in the blog post.

    AI can help with everything from time-saving paperwork tasks to conducting research on life-saving drugs to how we educate our children, he wrote. Further, could help people have “AI-generated insights” about growing crops in areas affected by climate change.

    Related: The Dark Side of ChatGPT: Employees & Businesses Need to Prepare Now

    Gates co-founded Microsoft in 1975, which revolutionized computers and gaming. He left the company to work full-time in philanthropy in 2008.

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  • Bill Gates Calls For ‘Pandemic Firefighters’ In New Op-Ed | Entrepreneur

    Bill Gates Calls For ‘Pandemic Firefighters’ In New Op-Ed | Entrepreneur

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    Bill Gates in a New York Times op-ed on Sunday called for a global response team to tackle pandemics.

    “I worry that we’re making the same mistakes again,” he wrote, calling the COVID-19 pandemic, which killed over 6 million people worldwide, “a collective failure to prepare for pandemics.”

    The op-ed was published about 10 days after the anniversary of the World Health Organization (WHO) declaring that the coronavirus was a pandemic in 2020.

    Gates is the co-founder of Microsoft and a billionaire who, despite his pledges to continue giving away his money, is still No. 4 on the Bloomberg Billionaires Index. Gates runs philanthropy efforts through the Bill & Melinda Gates Foundation, which has long been interested in global health. He’s also involved in efforts to tackle climate change.

    In his op-ed on Sunday and in his book published in 2022, “How to Prevent the Next Pandemic,” Gates is advocating for a specific model of global pandemic response.

    In essence, he believes the world’s countries need to collaborate on a “fire department for pandemics.” This would include what he called “fire drills” where international teams would practice coordinating things from massive early testing to interpersonal education in an outbreak. He also implied this should be a team of trained professionals, not volunteers.

    This is analogous to the “fire brigade” of thousands of experts he called for creating in the book. The op-ed also applauded the “Global Health Emergency Corps” that WHO and other organizations are working on.

    In January, WHO released a report various ways to improve its response to global pandemics, such as forming a Global Health Emergency Council and a “global health emergency corps,” which would be a “trusted and trained national experts across a range of disciplines… in order to prevent and be operationally ready to rapidly detect and respond to new health threats.”

    Gates said it was key for such a group to work quickly in the case of another pandemic, as speed is of the essence.

    “These kinds of blazes are rare, but when they happen, there’s no time to waste,” he wrote. “The question is whether we have the foresight to invest in that future now before it’s too late.”

    Experts suggest humanity is far from out of the woods as far as the risk of another pandemic. Climate change, human action, and even things like arctic ice thaw are unlocking long-gone diseases, according to ProPublica.

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  • Bill Gates: Stopping Travel, Meat Eating Won’t Fix Climate Change | Entrepreneur

    Bill Gates: Stopping Travel, Meat Eating Won’t Fix Climate Change | Entrepreneur

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    Is it realistic to ask people to stop eating meat or traveling in order to fight climate change?

    Bill Gates, the co-founder of Microsoft and billionaire philanthropist, thinks the answer might be no.

    “In climate movements, you can get this, ‘Hey, we’ve been consuming too much,’ and ‘Hey, maybe we shouldn’t travel anymore,’” he said at a lecture commemorating the founder of the Indian Express Group on March 1.

    “Will all Indians become vegetarians? Will all Americans become vegetarians? I wouldn’t want to count on it. Anybody wants to evangelize that they’re welcome to,” Gates added.

    Gates, through things like the Bill & Melinda Gates Foundation, has been focused on philanthropy and global issues since leaving his day job at Microsoft in 2008. The non-profit foundation works to fight diseases and help out with other global issues, including gender inequality. He published “How to Prevent the Next Pandemic” in May 2022.

    The foundation also supports climate change initiatives, as does his venture fund Breakthrough Energy Ventures.

    Gates was in conversation with Anant Goenka, executive director of the Indian Express Group, a media company founded by Ramnath Goenka in 1936. The lecture was the 5th Ramnath Goenka Memorial Lecture, and the first since the pandemic hit, per Indian Express.

    Gates touched on a number of climate-related issues, from his support for nuclear energy to his disagreement that solving climate change can happen by asking people to live an “impoverished lifestyle.”

    Researcher and climate activist Richard Heede has shown that almost two-thirds of carbon emissions come from or are supplied by 90 companies and government-run business sectors. However, meat is a pretty significant carbon producer, CNBC noted. A study published in the Nature Food journal found that plant-based foods had roughly half of the climate footprint as products that come from animals.

    Gates reflected on the challenge of changing the way the globe produces energy at the event, as well as its disproportionate impact on countries near the equator that, generally speaking, are not large carbon emitters.

    Climate change, is “one of the hardest things to fix, because modern economies throughout the globe are based on energy intensity, and over 80% of those energies come from burning hydrocarbons,” he said at the event.

    The largest carbon emitters include China, the U.S., and India. In December, Gates also discussed his views on climate change.

    “I can sum up the solution to climate change in two sentences: We need to eliminate global emissions of greenhouse gases by 2050,” Gates wrote in a blog post in December 2022, per CNBC.

    “Extreme weather is already causing more suffering, and if we don’t get to net-zero emissions, our grandchildren will grow up in a world that is dramatically worse off,” he added.

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  • A Troubling Sign for 2024

    A Troubling Sign for 2024

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    Updated at 12:43 p.m. ET on March 7, 2023

    Twilight offered welcome concealment when we met at the prearranged hour. “I really haven’t gone out anywhere” since well before the election, Bill Gates, the outgoing Republican chair of the Maricopa County board of supervisors, told me in mid-November. He’d agreed to meet for dinner at an outdoor restaurant in the affluent suburb of Scottsdale, Arizona, but when he arrived, he kept his head down and looked around furtively. “Pretty much every night, I just go home, you know, with my wife, and maybe we pick up food, but I’m purposely not going out right now. I don’t necessarily want to be recognized.” He made a point of asking me not to describe his house or his car. Did he carry a gun, or keep one at home? Gates started to answer, then stopped. “I’m not sure if I want that out there,” he said.

    As a younger politician, not so long ago, Gates had been pleased and flattered to be spotted in public. Now 51 years old, he never set out to become a combatant in the democracy wars. He shied away from the role when it was first thrust upon him, after the 2020 election, recognizing a threat to his rising career in the GOP. But the fight came to him, like it or not, because the Maricopa County board of supervisors is the election-certification authority for well over half the votes in the state.

    When we spoke, Kari Lake was still contesting her loss in Arizona’s gubernatorial election. Months later, she is still anointing herself “the real governor” and saying that election officials who certified her defeat are “crooks” who “need to be locked up.” She reserves special venom for Gates. Speaking to thousands of raucous supporters in Phoenix on December 18, beneath clouds of confetti, Lake denounced “sham elections … run by fraudsters” and singled him out as the figurehead of a corrupt “house of cards.”

    “They are daring us to do something about it,” she said. “We’re going to burn it to the ground.” Then she lowered her mic and appeared to mouth, with exaggerated enunciation, “Burn the fucker to the ground.” To uproarious applause, she went on to invoke the Second Amendment and the bloody American Revolution against a tyrant. “I think we’re right there right now, aren’t we?” she said.

    All of that may seem a little beside the point from afar, an inconsequential footnote to a 2022 election season that, mercifully, felt more normal than the last one. But Lake shares Donald Trump’s dark gift for channeling the rage of her supporters toward violence that is never quite spoken aloud.

    In part as a result of her vilification campaign, Gates is stalked on social media, in his inbox and on voicemail, and in public meetings of the board of supervisors. Based on what law enforcement regarded as a credible death threat, Maricopa County Sheriff Paul Penzone removed Gates and his wife from their home in Phoenix on Election Night and dispatched them to a secure location under guard. They knew the drill. “I’ve done it so many times,” Gates recalled. “It’s like, ‘Here we go again.’”

    In two successive elections, 2020 and 2022, Gates has had to choose: back his party, or uphold the law. Today, he is a leading defender—in news conferences, in court, and in election oversight—of Arizona’s democratic institutions.

    I’d come to Phoenix to try to understand this moment in American politics. November’s midterm election was the first in the country’s history to feature hundreds of candidates running explicitly as election rejectionists. Enough of them were defeated to mark a salutary trend: Swing voters did not seem to favor blatant, self-serving lies about election fraud. That was an encouraging result for democracy, and a balm to many Americans eager for a return to something like political normalcy.

    But it was not the whole story. Election deniers won races for secretary of state—the post that oversees election administration—in Alabama, Indiana, South Dakota, and Wyoming. They make up most of the Republican freshman class in Congress. Even some of the losers came very close. Lake’s election-denying ticket mate, Abe Hamadeh, lost the Arizona attorney general’s race by 280 votes.

    Of greatest interest to me was the extent to which the narrow losses of MAGA conspiracists gained legitimacy from the words and actions of people like Gates—otherwise low-profile electoral officials, many of them Republican. I wanted to know how he saw the recent election, and what he expected of the next one. The more time I spent with him, and in Arizona, the more uncertain the reprieve of last November appeared.

    “I’m politically dead,” Gates told me. It’s what he thinks most of the time, though not always. He toys with thoughts of running again, even running for higher office, but calculates that he has next to no chance of securing his party’s nomination for any office in 2024. If Trump or a successor tries to overturn the vote in January 2025, somebody else will have to be found to push back.

    In Maricopa County alone, four of the five supervisors, all of whom have stood shoulder to shoulder in defense of the county’s election machinery, are Republicans. As ultra-MAGA conspiracists continue to dominate the GOP base, what kind of Republicans will be around to safeguard the next election, or the one after that?

    Left: Ballot drop box outside the election center in Phoenix, Arizona. Right: “Unborn Lives Matter,” “Trump 2024 Take America Back,” and “Kari Lake for Governor” flags in a residential backyard in Peoria, Arizona. (Adam Riding for The Atlantic)

    Something goes wrong in just about every voting cycle, and even when things go right, there are always details that can be made to look suspicious by fabulists intent on breaking public confidence. Sound elections rely on the competence, the fairness, the transparency, and, in recent years, the courage of election workers.

    On Election Day 2022, Gates and other county authorities planned to ward off conspiracy theories with a smooth and efficiently functioning vote. The technology gods had other plans.

    The first sign of trouble turned up around 6:30 a.m. One polling center reported what looked like a tabulator malfunction. Ballots were printing on demand, and voters were filling them in, but the tabulator spat them out unread. The troubleshooting hotline logged a second call a few minutes later, then a third. Soon, dozens of polling places had tabulation failures. Trouble spots filled the status board at the Maricopa County Tabulation and Election Center, which stood behind a newly built security fence to keep protesters outside.

    “And then it’s like, ‘Oh, crap,’” Gates recalled. “This is a widespread issue.” And “we have literally the eyes of the world on this election.” Voter lines backed up and tempers flared. Nobody knew what was wrong. Gates got on the phone with the president of Dominion Voting Systems, which made the tabulators.

    Lake and the far-right information ecosystem had promoted the lie that the ballot was rigged long before Election Day. Social media now lit up with claims that election officials had sabotaged their own machines to suppress the vote in Republican neighborhoods. Lake went on television to say, falsely, that her voters were being turned away.

    Gates and Stephen Richer, the county recorder, rushed out a video message at 8:52 a.m. Standing in front of a tabulator, Gates said, “We’re trying to fix this problem as quickly as possible, and we also have a redundancy in place. If you can’t put the ballot in the tabulator, then you can simply place it here where you see the number three. This is a secure box where those ballots will be kept for later this evening, where we’ll bring them in here to Central Count to tabulate them.”

    It was the sort of rapid public response—factual, practical, and reassuring—that’s become essential since Trump first began poisoning voter confidence with false claims of fraud. But the Lake campaign and its allies nonetheless saw an opportunity to sow doubt and confusion.

    “No. DO NOT PUT YOUR BALLOT IN BOX 3 TO BE ‘TABULATED DOWNTOWN,’” Charlie Kirk of Turning Point USA tweeted repeatedly to nearly 2 million followers. Kelli Ward, the Arizona Republican Party chair, posted the same urgent, all-caps advice, adding falsely that “Maricopa County is not turning on their tabulators downtown today!”

    Many Lake supporters refused to use the Box 3 option, fearful that their votes would not be counted, and Gates ordered that voters be allowed to try the tabulators as many times as they wanted. The chaos at some polling stations worsened.

    The technical error, diagnosed by midmorning, turned out to be that the printers in 43 of the 223 polling places were printing ballots with ink too faint for the tabulators to read. Nobody knew why; the same settings and equipment had worked fine in the August primaries. By early afternoon, technicians had solved the problem by increasing the heat setting on the print fuser.

    Lake spread conspiracy theories throughout the day and in the days that followed, as the vote count went on. All Gates and Richer could do was stand in front of cameras, over and over again, answering every question. Box 3, by one or another name, was a standard voting option, employed in most Arizona counties for decades. There were plenty of polling places with short lines. Fewer than 1 percent of ballots were affected by printer issues, and all of them were being counted anyway. A live public video feed showed the tabulation operations, 24 hours a day. No voter had been turned away because of the glitch.

    The office of Mark Brnovich, Arizona’s Republican attorney general, amplified Lake’s accusations and warned in a letter against certifying the election results without addressing numerous “concerns regarding Maricopa’s lawful compliance with Arizona election law.” Gates’s lawyer responded that the attorney general’s office had its facts wrong. Gates and his fellow supervisors certified the canvass on November 28. Katie Hobbs, the Democrat, had beaten Lake by 17,117 votes.

    Lake filed a lawsuit on December 9, a 70-page complaint filled with florid accusations: sabotaged printers and tabulators, “hundreds of thousands of illegal ballots,” thousands of Republican voters who’d been disenfranchised—all in Maricopa County alone. The judge threw out most of her charges in pretrial rulings. At trial, Lake was unable to supply any persuasive evidence of wrongdoing or identify even one disenfranchised voter or illegal ballot. She lost again in the Court of Appeals on February 16, and now vows to go to the state supreme court. She has raised more than $2.6 million since Election Day, spoke at the Conservative Political Action Conference in Washington, D.C., this past weekend, and seems likely to run for the U.S. Senate next year.

    Picture of the Election center in Phoenix
    Interior building details of the election center in Phoenix, Arizona (Adam Riding for The Atlantic)

    M

    ost of the election deniers who lost their races around the country in November conceded defeat, with varying degrees of grace. Pretending to win elections they lost turned out to be harder than Trump made it look. Not many politicians have the former president’s bottomless capacity to live and breathe an alternate reality—or make millions of people care. A pair of Joe Biden speeches on democracy, together with the public hearings of the January 6 committee, had also helped discredit election-fraud charges among independent voters. And right-wing media may have been more cautious about baseless fraud claims after the defamation lawsuits brought against them following their performance in 2020. Lake, a charismatic presence who had honed her television skills as a local news anchor, was one of the few candidates who doubled down on conspiracy talk.

    But the impact of Lake’s performance was not hard to see. More than 1.2 million people voted for Lake in the governor’s race, three-quarters of a million of them in Maricopa. Many, swept up in her reality-distortion field, believed sincerely that the election had been stolen. Scores of them surged into the board of supervisors’ hearing room on November 16, eight days after the election. Gates had scheduled public comments on election procedures. He sat on the dais with the demeanor of a nervous high-school principal, determined to keep rowdy students under control.

    “I’m just going to say this right now: We have children watching this,” he told the crowd, improbably. “So please, no profanity.”

    Everyone who signed up to speak would have two minutes. No interruptions. “We’re not going to have any outbursts, okay?” he said. The audience laughed, mocking him.

    A woman named Raquel stood up.

    “Mr. Chairman Bill Gates and Recorder Richer, you both have lost all credibility and any shred of integrity—”

    Applause interrupted her. Gates narrowed his eyes.

    Raquel accused Gates of founding “a political-action committee to specifically defeat MAGA candidates” and asked how he could fairly run an election. In 2021, amid a spurious “forensic audit” that tried to prove that Trump had won Arizona the previous year, Gates had made a $500 contribution to a PAC formed by Richer, the county recorder, called Pro-Democracy Republicans of Arizona—“The Arizona election wasn’t stolen” was the first line on its website—but he’d had no role in distributing its funds.

    Another woman, Kimberly, told the supervisors that she knew they had sabotaged the ballot printers. “As a former programmer myself, I can tell you there’s no such thing as a glitch,” she said. The crowd, stirring, murmured its assent.

    Jeff Zink, a MAGA Republican who had just lost his race for U.S. Congress, brought a more direct sense of grievance. The only reason he had not won, he said, was that “an algorithm took place which shows that at no time did I ever gain any ground whatsoever.” He did not explain what he thought an algorithm is. It did not matter: He had the room behind him.

    Some witnesses made specific allegations. Many simply flung vitriol. “I’m just disgusted by your behavior,” said Sheila, a retired city worker. “Look at all these people out here who are suffering so badly because of your falsehoods.”

    “You are the cancer that is tearing this nation apart,” said Matt, another speaker, to louder and angrier applause.

    “Thank you,” Gates replied tightly.

    Several speakers invoked higher powers and threatened divine retribution—or, anyway, retribution in God’s name. “Beware, your sins will find you out,” one speaker said in a quavering voice. Another, a hulk of a man named Michael, said that “God knows what you’ve done … I warn you and I caution you, we got a big God in Jesus’s name.”

    Another burst of applause amid angry buzzing. Audience members were beginning to rise from their seats. Two sheriff’s deputies made as if to move toward them and then thought better of it. My sense, sitting near the front, was that the gathering was just below full boil. If the crowd got any hotter, two deputies would not be enough.

    “You need to resign today. And I pray that God is going to convict your heart and for what you’ve done,” yelled a furious Lake supporter named Lisette.

    Gates tried to respond, beginning to speak of the electoral redundancies that ensure that every vote is counted. But the crowd was standing and shouting. He adjourned the meeting and slipped out a side door, stage right. I joined him a few minutes later in his office across the street. I told Gates that it had looked to me as though the crowd had been making up its mind about whether to rush the dais.

    “This is not a game,” he said. “This is very serious. And the danger of violence is just right under the surface.”

    Gates picked without enthusiasm at a container of plain chicken and steamed carrots that his wife, the county’s associate presiding judge, had cooked for his lunch. “We’re doing this diet right now,” he said, a bit mournfully. “We’re trying to be good.”

    He had rejected the option of packing the room with security, he said. “These are challenging times, because you also don’t want to create a police state, you know? And that’s something that we’re balancing.”

    Gates has learned to live with a constant stream of abuse. It began long before the 2022 midterms and has not let up since those elections concluded. One persistent correspondent has written to him several times a month since early 2021. One day, he writes, “Hey I hear little bitch Bill Gates is in hiding? Why? Cause you worked extra hard to steal tao elections … or more? Keep hiding rat shit.” Four days later: “You are scum and deserve to be tried for treason.”

    A voicemail left for his chief of staff, Zach Schira, twisted with rage: “I really believe that what we used to do to traitors is what we should do today. Give ’em a fucking Alabama necktie, you piece of shit. Fucking traitor, just like your fucking boss, rigging the election for a little bit of dough, you know? Piece of shit.” (The good old boy who left the message was probably aiming for a lynching metaphor, but he had hit on something else.)

    In December, Gates woke up one morning and was moved to post on Twitter about the beauty around him: “If you are in @maricopacounty, step outside and look at the sunrise. We are blessed to live here.” The responses, dozens of them, were almost comically savage.

    “Hopefully soon you won’t be able to see that beautiful sunrise, bc you’ll be locked up!”

    “Treeeeaaasooon.”

    “Quick question. Do you happen to know the penalty for treason? Just curious is all.”

    There was more, calling him subhuman, soulless, satanic.

    Every now and then, something sufficiently threatening crosses Sheriff Penzone’s desk, and he notifies Gates that it is time to sleep somewhere else. On other occasions, the sheriff will post a pair of undercover deputies outside his home. Most of the time, though, Gates walks and drives and puts himself out there in the world all alone.

    Picture of a residential property in Peoria, Arizona
    A residential property in Peoria, Arizona (Adam Riding for The Atlantic)

    Gates knows he is far from the only election official under threat. On January 16, police in Albuquerque, New Mexico, arrested a failed Republican political candidate who’d rejected his defeat and allegedly paid gunmen to shoot at the homes of four Democratic officeholders. On January 26, over in Arizona’s Cochise County, the elections director resigned her post after years of abuse, citing an “outrageous and physically and emotionally threatening” working environment.

    According to a fall 2022 survey by the nonpartisan Democracy Fund, one in four election officials has experienced threats of violence because of their work. In the largest jurisdictions, that number increases to two out of three.

    Gates stays in touch with peers around the country, mostly Republicans, who have stood up against election denial and faced the consequences. They form a little community, like an internet support group, dishing out comfort on bad days and dispatching a friendly word when they see one another in the news.

    One member of this informal group is Al Schmidt, who was the sole Republican on the Philadelphia board of elections in the 2020 election and received a deluge of death threats after Trump accused him of being party to corruption. Gates also corresponds with Georgia Secretary of State Brad Raffensperger and his chief operating officer, Gabriel Sterling, both of whom pushed back against Trump’s demands to “find” enough votes to upend Biden’s victory in that state.

    “We have done Zoom meetings,” he told me. “We have met in person. We talk on the phone. We text one another. And it’s very helpful because … if you haven’t gone through this, you don’t really understand. And if you have gone through it, you do.”

    The simple banter reminds Gates that he has allies, even if far away.

    “Yesterday, Trump endorsed an all-in stop the steal candidate for AG so look for me in handcuffs in early 2023. 😊,” Gates said in a text last June to Maggie Toulouse Oliver, the secretary of state of neighboring New Mexico. He was only half-joking: Abe Hamadeh, who nearly went on to win the attorney general’s race, was vowing to prosecute election officials whom he accused of fraud.

    “Omg. Well I’ll come bail you out!! ❤️,” Oliver replied.

    Chair of the board of supervisors is not even a full-time job in Maricopa, the fourth-largest county in America, with a population of 4.5 million and a $4.5 billion budget. Gates’s day job is associate general counsel for Ping, a large Phoenix-based manufacturer of golf clubs and bags. His position is not undemanding, but election controversies sometimes keep him away from the office for days or weeks at a time. His bosses, he said, “have been very understanding.”

    It is hard to convey how little his world resembles the one Gates signed up for when he first ran for county supervisor. He grew up as a self-described “political dork” in Phoenix and chose Drake University, in Des Moines, for college because of its champion mock-trial team and because he wanted to see the Iowa caucuses in person. Jack Kemp, Ronald Reagan, and George H. W. Bush were his political heroes.

    In 2009, Gates won an appointment to the Phoenix city council, where he developed a reputation as an urban technocrat. When he ran for county supervisor in 2016, the planks of his platform involved vacant strip malls, water and sewer problems, and garbage pickup. He called himself an “economic-development Republican” who “wants government to get out of the way to allow … free enterprise to flourish.”

    Pictures of the Election Center in Phoenix, Arizona
    Left: A polling-place tabulator and ballot box. Right: Election canvassing books at the election center in Phoenix. (Adam Riding for The Atlantic)
    Picture of the warehouse section of the Election center in Phoenix, Arizona
    The warehouse section of the election center in Phoenix (Adam Riding for The Atlantic)

    Gates did not much like Trump in the 2016 campaign, and voted for John Kasich in the primary. When Trump came to town for a rally, Gates told The Arizona Republic that Trump’s views “do not reflect the majority of Arizonans and the majority of Arizona Republicans.”

    Even so, like a lot of reluctant Republicans, Gates voted for Trump over Hillary Clinton that year. “I believed he would nominate judges to the federal bench who would exercise judicial restraint, and that Mike Pence would have a calming influence,” he told me. Now that he represents the election-certification authority, Gates will not say how he voted in 2020.

    If 2022 was hard on Gates and his colleagues, 2020 was worse—a fact that can reasonably support either optimism or pessimism for 2024. The presidency was at stake, not the governor’s office, and the aftermath of the election fell upon Gates and his fellow supervisors like a toxic spill. Arizona, and Maricopa County in particular, became a major focus of Trump’s cries of fraud. Angry mobs descended on the election command center and the homes of some of the supervisors, shouting “Stop the steal.” Alex Jones of Infowars and Representative Paul Gosar worked up the crowds. Gates called the scene outside the command center “Lollapalooza for the alt right.” Police put up temporary fencing to protect the ongoing tabulation. Inside, the staff could hear chanting and the reverberation of drums.

    The incumbent president, wielding all the authority of his position, mobilized not only the MAGA grassroots but also the GOP establishment in service of his pressure campaign. Trump twice tried to get one of Gates’s colleagues, then-chair Clint Hickman, on the phone. Ward, the state Republican chair, began calling and texting Gates relentlessly as the deadline neared to certify the presidential vote, on November 20. “Here’s Sidney Powell’s phone number,” she said, according to Gates, referring to a Trump lawyer who would become notorious for outlandish claims. “Will you please call her?”

    “I’m going, ‘Who’s Sidney Powell?’” Gates told me. “I never returned that call.”

    In her text messages, which Gates provided to me, Ward recited multiple alleged anomalies and conspiracy theories. She attributed a baseless allegation about the corrupt design of Dominion software to an unnamed “team of fraud investigators.” She worried that “fellow Repubs are throwing in the towel. Very sad. And unAmerican.” She noted, “You all have the power that none of the rest of us have.”

    The texts went on and on, alternately lawyerly, angry, and pleading.

    Gates replied in the end with four words: “Thanks for your input.”

    Had he felt threatened by all the arm-twisting from the state party chair? I asked.

    Threat is a strong word,” he told me, adding, “I felt pressure. I felt like if I didn’t do what she wanted to do, that there would be political ramifications, certainly.”

    Gates grew up in local government and had a politician’s instinct not to make enemies. But if he fulfilled his lawful duty, he would become a pariah in the state GOP and an enemy of the president of the United States. Knowing that—and Ward made sure he knew—was supposed to crush all thoughts of resistance.

    “Once you make that vote to certify, you know you’re not coming back from that,” Gates said. “People thought because I was nice over all these years that I was weak.”

    Gates and his fellow supervisors voted unanimously, on schedule, to certify the 2020 election. But that didn’t slow the campaign to overturn the results. “Stop the steal” sentiment intensified as the year drew to a close. The Republican-dominated State Senate issued a subpoena for all of the county’s paper ballots and voting machines, planning to hand them over to a MAGA-run outfit called Cyber Ninjas to “audit” the results. Gates and his colleagues refused to comply, believing that would be illegal. They filed a lawsuit to void the subpoena.

    Gates was doing last-minute shopping at Walgreens at about 5 p.m. on Christmas Eve when Rudy Giuliani called him. He did not recognize the number and ignored it, but he kept the voicemail, which he played for me.

    “I have a few things I’d like to talk over with you,” Giuliani says, after introducing himself. “Maybe we can get this thing fixed up. You know, I really think it’s a shame that Republicans, sort of, we’re both in this kind of situation. And I think there may be a nice way to resolve it for everybody. So give me a call, Bill. I’m on this number, any time, doesn’t matter, okay? Take care. Bye.”

    Gates shook his head at the memory.

    “Someone who on 9/11 I had great respect for,” he said. “I didn’t return his call.”

    In early 2021, state legislators moved to have Gates and his colleagues taken into custody for contempt if they did not hand over the ballots, notwithstanding the pending court case. Gates assured his crying daughters—there are three of them, now all in college—that he would be all right.

    “So I actually shot a video on my camera—this was sort of like, you know, a hostage video,” Gates said. “Like, ‘If, you know, if you’re watching this, I’m now in custody,’ kind of explaining why I had done what I did, why I thought we were right.”

    For all the sense of menace, there was something liberating about this period, Gates told me, and it was around this time that he began to speak out more often and more forcefully in defense of elections and the people who run them.

    “They made allegations that our employees had deleted files, basically committed crimes,” Gates said. “That’s when this board, along with Recorder Richer and other countywide electeds, stood up and said, ‘We’re going to push back now. This is a lie. You’re accusing our folks of committing crimes. We can’t stand by silent.’”

    The county court eventually ruled that Maricopa had to turn over the ballots and voting machines, and the Cyber Ninjas circus began. It found no evidence of fraud but stretched on for months, keeping Gates in the news as a foil.

    His career, he believed then, was finished. He had no reason to hold back.

    “Once you’re dead, there’s nothing they can do to you,” he said. “Right?”

    Picture of pedestrians walking along Mill Avenue in Tempe, AZ.
    Pedestrians walking along Mill Avenue in Tempe, Arizona (Adam Riding for The Atlantic)

    “You know,” Gates told me, “I think this is the most dangerous time for the state of our democracy other than the Civil War.”

    By any accounting, the 2020 election was more dangerous than the one last year. Gates knows as well as anyone that it’s too soon to say the worst is behind us. As a presidential nominee, Trump or another candidate could bring a subversive focus and intensity to the party that’s all but impossible during the midterms. More than a third of Republicans are still hard-core Trump supporters, and nearly two-thirds still believe the 2020 election was rigged. The race late last month for chair of the Republican National Committee pitted an incumbent who was all in for Trump against two challengers who competed to be more so.

    Yet for all that, and despite what he’s just been through (again), Gates does see hopeful possibilities—possibilities he didn’t see two years ago. Many of the most strident election deniers did lose, he points out. Gripped by MAGA fever, the GOP has now experienced three successive setbacks at the ballot box, in 2018, 2020, and 2022. Some of the party’s elected leaders have distanced themselves from Trump since the midterms, and polls of GOP voters show some softening of support.

    If Arizona rejected the extremists who ran for statewide office—Lake and Hamadeh and Mark Finchem, who ran for secretary of state—does that mean a politician like Gates might still have a chance? It’s an important question, because extremists who win primaries won’t always lose local general elections, and in the worst case, it wouldn’t take many extremists in roles like his to throw the country into chaos.

    There is no clear answer yet, for Gates or for American democracy. In the biggest picture, the range of plausible outcomes in 2024 is as wide as it has been in living memory.

    On January 11, Gates handed over the chair’s gavel to his colleague Clint Hickman. Until next year, when his term expires, Gates will simply be one of five members of the county board.

    Recently, he has allowed himself to imagine running for statewide office. Democrats defeated all of the Arizona election deniers in 2022, but perhaps a mainstream Republican could win next time.

    “Maybe we can take another shot at this. Maybe we can fight to get candidates who can appeal to the big tent,” he said. “That was the party that I joined.”

    Did he really think it could happen as soon as 2024? I asked.

    “I don’t know,” he said. “Things change. Two years is a long time in politics.”


    This article initially misstated Bill Gates’s job title at Ping.

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    Barton Gellman

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  • Bill Gates Buys Millions in Heineken Stock, But He’s Not a Beer Fan | Entrepreneur

    Bill Gates Buys Millions in Heineken Stock, But He’s Not a Beer Fan | Entrepreneur

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    Bill Gates has brewskis on the brain.

    The billionaire acquired close to a billion-dollar stake in Heineken Holding NV, giving him 3.7% of the Dutch company’s shares.

    The filing by the Netherlands’ Financial Markets Authority (AFM) said the Microsoft founder bought 10.8 million shares on February 17, worth about $939.87 million. The transaction happened the same day that Heineken’s major Mexican shareholder, Femsa, sold billions of euros worth of shares.

    According to Bloomberg, Femsa has indicated that it plans on selling all its shares in Heineken within two to three years.

    Related: Bill Gates Shuts Down Conspiracy Theory About Owning Farmland. No ‘Grand Scheme Involved.’

    Not a big beer guy

    Despite the enormous investment in Heineken, Gates had admitted beer isn’t really his thing.

    During an “Ask Me Anything” chat on Reddit a few years ago, he was asked what his favorite beer was.

    “I am not a big beer drinker,” Gates wrote. “When I end up at something like a baseball game, I drink light beer to get with the vibe of all the other beer drinkers. Sorry to disappoint real beer drinkers.”

    Heineken is not the only Dutch company in which Gates has invested money. According to Bloomberg, the wealthy businessman has also invested in online supermarket Picnic, and has an interest of approximately 1.3 percent in fertilizer producer OCI, which is listed on the Amsterdam stock exchange.

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    Jonathan Small

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  • Bill Gates Defends Private Jet, Climate Change Philanthropy

    Bill Gates Defends Private Jet, Climate Change Philanthropy

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    Bill Gates may be one of the most active and giving philanthropists when it comes to climate change and global warming, but that doesn’t mean he’s giving up his private jet any time soon.

    During an interview with the BBC last week, Gates broached several subjects including rival Elon Musk’s ambitious goals about Mars, finding love again, and unsurprisingly, climate change.

    Journalist Amol Rajan pressed the billionaire about whether or not he thought it was hypocritical to use private jets in lieu of aviation options that would produce a lower carbon footprint.

    Related: Report: Bill Gates Dating Paula Hurd, Widow of Oracle CEO

    Gates refuted the notion, explaining that traveling to far-off locales (such as Kenya, where the interview was taking place) was necessary for the work he was trying to accomplish.

    “Well, I buy the gold standard of, funding Climeworks, to do direct air capture that far exceeds my family’s carbon footprint,” Gates explained. “I spend billions of dollars on climate innovation … should I stay at home and not come to Kenya and learn about farming and malaria?”

    Climeworks is an air filtering technology based in Switzerland that works to remove carbon dioxide from the air in an attempt to “fight against global warming and make a measurable impact,” according to the company’s website.

    According to research by the European Federation for Transport and Environment, private planes are nearly 10 times “more carbon intensive” than standard planes per passenger, mainly because private jets carry a select and limited amount of passengers per flight.

    As of Friday afternoon, Gates’ net worth was an estimated $116 million.

    Related: Bill Gates Shades Elon Musk’s Future Mars Mission: ‘Don’t Go’

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    Emily Rella

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  • Report: Bill Gates Dating Paula Hurd, Widow of Oracle CEO

    Report: Bill Gates Dating Paula Hurd, Widow of Oracle CEO

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    When it comes to his personal relationships, Bill Gates has been open about his emotions during the trials and tribulations of both marriage and divorce.

    But it seems he might be trying to keep his current love interest under wraps as multiple outlets have reported that the billionaire has a new girlfriend who also has ties to the CEO and business world.

    According to sources reported by the outlet, Gates is dating 60-year-old widow Paula Hurd who was formerly married to the now-deceased CEO of Oracle, Mark Hurd.

    Related: Bill Gates Gets Emotional About Divorce, Empty Nesting: ‘It’s Been a Year of Great Personal Sadness For Me’

    Rumors began swirling last month when the duo was spotted sitting together at the Australian Open during the Men’s Singles Final.

    “It’s widely known that Bill Gates and Paula Hurd are dating, but she hasn’t met his kids yet,” People reported.

    Neither Gates nor Hurd has publicly confirmed their relationship.

    Hurd’s late husband, who also served as CEO and President of Hewlett-Packard until 2010 prior to his position at Oracle, passed away in 2019 at 62 due to an undisclosed illness.

    Related: Bill and Melinda Gates Are Divorcing After More Than 25 Years of Marriage

    Gates’ divorce from ex-wife Melinda French was made very public three years ago, and the billionaire has since been vocal about the difficulties he’s had with empty nesting (the pair shares three children together) and focusing on life without a partner after 27 years of marriage.

    “Melinda and I continue to run our foundation together and have found a good new working rhythm, but I can’t deny that it’s been a year of great personal sadness for me,” Gates penned in a blog post in December 2021, following his divorce. “Adapting to change is never easy, no matter what it is. I’ve been impressed by how resilient my loved ones — especially my kids — have been in this challenging time.”

    Yet in recent days, the Microsoft founder has seemed more optimistic when it comes to matters of the heart.

    In an interview just last week with BBC‘s Amol Rajan, Gates was asked whether or not he would like to find love again.

    “Sure,” he said candidly. “I’m not a robot.”

    As of Thursday morning, Gates’ net worth was an estimated $117 billion.

    Related: Bill Gates’ Daughter, Jennifer Gates, Shares First Photos of Wedding Gown, Wedding Ceremony

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    Emily Rella

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  • Bill Gates Shades Elon Musk’s Future Mars Mission: ‘Don’t Go’

    Bill Gates Shades Elon Musk’s Future Mars Mission: ‘Don’t Go’

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    Elon Musk and Bill Gates have never exactly been the best of friends, but now Gates is taking a jab at Musk’s Mars aspirations in a new interview with the BBC.

    Sitting with Amol Rajan, Gates talked about hot topics like artificial intelligence and its future potential to “pretty dramatically” transform the world, longstanding COVID conspiracy theories, and his divorce from now ex-wife Melinda French.

    But one topic that piqued viewers’ interest was the mention of Musk — and whether or not Gates foresees the SpaceX CEO becoming more involved with philanthropy later in his life.

    Related: Bill Gates Surprisingly Praises Elon Musk Following Leaked Altercation: ‘You Wouldn’t Want to Underestimate Elon’

    “At the end of the day I don’t think he’ll, other than going to Mars a few times, which might cost a little bit, I don’t think he’ll want to spend it on himself,” Gates said, subtly digging at Musk’s very publicized goal to have his space exploration company SpaceX send a crewed flight to Mars by 2030. “So yeah, someday I think he will join the rank of philanthropists using his ingenuity.”

    Rajan then asked Gates whether or not he thought Musk deciding to go to Mars (whether he was self-funding the mission or using funds from elsewhere) was a “good use of money” to which the billionaire stood firm in his opinion.

    “Not in my view,” Gates said before agreeing with Rajan’s commentary that there are more pressing things to do on Earth first. “It’s actually quite expensive to go to Mars. You can buy measles vaccines and save lives for $1,000 per life saved, and so it just kind of grounds you, as in, don’t go to Mars.”

    Related: ‘I Give a Lot More Money to Climate Change Than Elon Musk’: Bill Gates and Elon Musk Reignite Feud

    The dueling billionaires have duked it out several times before. In May 2022, Gates told a French journalist that he donates “a lot more money to climate change than Elon Musk or anyone else.” The clip quickly went viral on social media and garnered a “Sigh” reply from Musk on Twitter.

    In April 2022, an unnamed source leaked text messages between the duo to the New York Times, which were then circulated on Twitter, in which Gates had asked Musk to combine efforts and funds with him in a philanthropic effort to help the fight against climate change.

    Musk refused Gates’ offer after accusing him of shorting Tesla stocks, telling the fellow billionaire that he could not take the offer seriously due to Gates’ “massive short position against Tesla,” which Musk claims is the “coy doing the most to solve climate change.”

    As of Monday afternoon, Gates’s net worth was an estimated $117 billion.

    Related: The 5-Hour Rule Used by Bill Gates, Jack Ma and Elon Musk

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    Emily Rella

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  • I Met Bill Gates and Steve Jobs. Here’s What They Taught Me.

    I Met Bill Gates and Steve Jobs. Here’s What They Taught Me.

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    Opinions expressed by Entrepreneur contributors are their own.

    I have built four No. 1 international brands in my lifetime, throughout which time I learned some valuable lessons of my own — and I now feel that I am of a certain age where I want to share that experience and teach others.

    I was fortunate enough to learn from those that were great at what they did, including Steve Jobs and Bill Gates. They helped shape who I am and how I work and, in the best form of flattery, I modeled myself after them until I could make it better.

    Related: Here’s Why Customer Experience is the Driving Force for Jeff Bezos, Bill Gates and Steve Jobs

    Is customer digitization ruining your business?

    The information technology space often speaks about the digitization of customers and turning them into numbers and data in order to effectively market to them — yet my experience tells me the exact opposite is true.

    I know that in today’s world, it is still about customer face-to-face interaction. We should only use the numbers and data to inform and support customer relations, not to remove the human aspect of business. Now more than ever, customer attraction and retention are about creating trust, the initial relationship, execution and how we serve our customer’s needs in a way that they understand that makes us and our businesses successful.

    Finding the value in technology

    Technology undoubtedly provides access to data surrounding the value of the goods or the service, the customer, the user interface and the user experience. Still, we have to take a personalized approach to meet and support our customers. The code is just the bridge to get to that face-to-face interaction and open up the commerce value. You still have to know your customer and gain their trust. That is very much a personal relationship that a computer or data can never replace.

    Technology companies and their engineers should be the first to realize that their front-line workers are the ones engaging and providing the customer experience for them as their representatives. They, in fact, are the resources being deployed by the technology and the company’s most valuable asset.

    Without a doubt, it’s essential to learn how to attract and retain staff members that know how to use the resources but not be overtaken by them. They should be treated and valued that way. The sad truth is that many tech engineers and tech executives think of themselves as superior beings, but that’s hardly the case. The reality is they are just as disconnected from their businesses as they are from the workers that represent their companies; without connecting with the business operations and the personnel on the customer-facing front line, they will only have their ideas of what is needed.

    This is something I have learned and, having benefitted from great teaching, know will never allow a business to reach its full potential. Tech engineers and executives need to learn by doing the work to fully understand the demands of the business customers and be able to answer their real needs.

    Related: How to Use Tech to Revamp the Customer Service Experience

    Leading by example

    Sam Walton, who built Walmart, worked with his shoppers in his stores daily. He did every single job function to understand his business and to identify the smallest inefficiencies. Only by doing so could he truly understand what changes were going to benefit the staff and the customer. For as long as I can remember reading Forbes, four of his children are in the Top 20 wealthiest people; they, too, learned the importance of fully understanding the businesses they are in from the ground up.

    I met Bill Gates in 1997 while attending an investment banking meeting in Beverly Hills, and I was up in the San Francisco Bay Area at the time. The only flight there had one coach seat left. Being a muscular 265 lbs at the time, wearing an expensive Italian suit and having a completely different ego and demeanor than I have today, I was quite grumpy about it.

    While heading to the very back of the plane, I was somewhat surprised to hear a familiar voice behind a newspaper talking to someone. That someone was no other than Bill Gates.

    I asked him what he was doing back here. He answered, “This is how I get to know people.” It suddenly clicked; sound advice from one of the world’s richest men who made Microsoft into what it is today. That meeting had a big influence on me, and I took my seat in coach to reflect on how true what he said was and, more importantly, why it was so important to his success. He knew the value of knowing what people want by actually hearing about them and their life, not by a perception created from his own ideas.

    When I arrived at my meeting at The Beverly Hills Hilton to finance a high-end hotel, a golf course and a housing project to be designed by Brian Adler, designer of Beverly Park in Beverly Hills, guess who was sitting right next to me? Bill Gates. Well, Bill lives there today in Palm Springs. The kicker is that Breakthrough Energy Catalyst, a fund that he backs, now owns the majority of Hilton.

    Another influencing factor in who I am today comes from a time when I consulted Steve Jobs briefly and came to find out a few things. Steve Jobs is likely the most credited person of his time with bringing many new ideas and inventions to market, yet this didn’t happen through luck. It came from his time getting to know his customers. My understanding is that he did customer service for Apple for three hours every day to get to know Apple’s customers. He knew that he needed to understand the problems with Apple and to find out what people who may buy Apple products wanted. He then built what the customers asked for.

    My own success and the stories of others are how I have become what I am today, and how I know that technology will never replace humans in understanding a business.

    Related: Steve Jobs and the Seven Rules of Success

    You only know what you allow yourself to learn

    In conclusion, my mantra of “Know your customers and your business” is one that is probably shared by every successful business owner. You can’t leave it all to machines; you need to learn for yourself what your customers and potential customers want.

    Only those that fail to see the importance of every human involved in a business, whether potential or existing clients, junior or executive staff, by taking time to understand their roles and listen to their experiences will never be the best they can be. Never become too great to spend time in coach. You can either take it from me or from these other well-known characters that share this commonality, but this is a lesson that will serve you — and your business — well.

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    Brent Ritz

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