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Tag: Bank of America

  • Woman loses $12,000 in ‘sleight of hand’ scam at ATM

    Woman loses $12,000 in ‘sleight of hand’ scam at ATM

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    A Boston woman says she was scammed out of thousands of dollars by a man who claimed to be helping her at an automated teller machine.Megan Bates said Friday afternoon she decided to take out cash for lunch from a walk-up Bank of America ATM.Bates said that about ten seconds after she started walking away from the ATM following her withdrawal, a man called her over to the machine. According to Bates, the man said there was still money in the ATM’s cash dispenser slot and she saw a $10 bill sticking out of it. She also said the man stated there was something wrong with the ATM and pointed out a blinking red light on the machine.”He said: ‘Give me your card,’ and he took my card out of my hand and put it in the machine. He’s like: ‘Put your PIN number in.’ He’s like: ‘You have to close the transaction because it’s still open,’” Bates said. “It happened so fast, I didn’t even really think about it.”Bates thought the man was being very nice by trying to help her out until the next day when she looked at her bank statement and saw three withdrawals of $4,000 each had been made from her account.According to Bates, one withdrawal was made from the Bank of America at 60 State St., which is across from City Hall, and the other two were made from a Hanover Street location in the North End.Bates later realized that the debit card she had in her pocket was not her own, but a card that belonged to someone named Victor.”Somehow, between when the card came out (of the ATM) again, he switched the cards,” Bates said. “I don’t even know how he did it. Sleight of hand? I mean, the guy was a magician.”Bates reported what happened to the Boston Police Department and Bank of America, but she said she is left wondering how this could have happened because she said she has safeguards in place that prevent ATM withdrawals of more than $500 being made from her account at one time.”It’s frustrating to me that they can’t tell me why this happened, like why someone was able to withdraw that much money out of my account in one day,” Bates said.Bank of America told sister station NewsCenter 5 that this is a possible case of identity theft because the scammer made the withdrawals through a teller.Bates said the scam has left her in disbelief.”You feel really violated, right? That someone can suck you in,” she said. “I fell for it. I don’t know why I fell for it.”Bates said she is very embarrassed about what happened to her, but she spoke with sister station NewsCenter 5 in hopes of raising awareness of ATM scams so that something like this does not happen to anyone else.

    A Boston woman says she was scammed out of thousands of dollars by a man who claimed to be helping her at an automated teller machine.

    Megan Bates said Friday afternoon she decided to take out cash for lunch from a walk-up Bank of America ATM.

    Bates said that about ten seconds after she started walking away from the ATM following her withdrawal, a man called her over to the machine. According to Bates, the man said there was still money in the ATM’s cash dispenser slot and she saw a $10 bill sticking out of it. She also said the man stated there was something wrong with the ATM and pointed out a blinking red light on the machine.

    “He said: ‘Give me your card,’ and he took my card out of my hand and put it in the machine. He’s like: ‘Put your PIN number in.’ He’s like: ‘You have to close the transaction because it’s still open,’” Bates said. “It happened so fast, I didn’t even really think about it.”

    Bates thought the man was being very nice by trying to help her out until the next day when she looked at her bank statement and saw three withdrawals of $4,000 each had been made from her account.

    According to Bates, one withdrawal was made from the Bank of America at 60 State St., which is across from City Hall, and the other two were made from a Hanover Street location in the North End.

    Bates later realized that the debit card she had in her pocket was not her own, but a card that belonged to someone named Victor.

    “Somehow, between when the card came out (of the ATM) again, he switched the cards,” Bates said. “I don’t even know how he did it. Sleight of hand? I mean, the guy was a magician.”

    Bates reported what happened to the Boston Police Department and Bank of America, but she said she is left wondering how this could have happened because she said she has safeguards in place that prevent ATM withdrawals of more than $500 being made from her account at one time.

    “It’s frustrating to me that they can’t tell me why this happened, like why someone was able to withdraw that much money out of my account in one day,” Bates said.

    Bank of America told sister station NewsCenter 5 that this is a possible case of identity theft because the scammer made the withdrawals through a teller.

    Bates said the scam has left her in disbelief.

    “You feel really violated, right? That someone can suck you in,” she said. “I fell for it. I don’t know why I fell for it.”

    Bates said she is very embarrassed about what happened to her, but she spoke with sister station NewsCenter 5 in hopes of raising awareness of ATM scams so that something like this does not happen to anyone else.

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  • [Targeted] Bank of America: Extra 3% On All Purchases (4% Back Everywhere) – Doctor Of Credit

    [Targeted] Bank of America: Extra 3% On All Purchases (4% Back Everywhere) – Doctor Of Credit

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    The Offer

    • Bank of America has sent out a letter offering an additional 3% back on all purchases on the Business Rewards card (not sure if sent out on other cards as well).

    The Fine Print

    • Must register by June 20, 2024
    • Valid on purchases July 1 – September 30, 2024

    Our Verdict

    Doesn’t seem to be any cap, insane offer as you can earn 4% everywhere. Hope many readers were targeted.

    Hat tip to curmudgeon

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    William Charles

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  • Bank of America shifting workers out of two uptown offices in latest consolidation move

    Bank of America shifting workers out of two uptown offices in latest consolidation move

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    Bank of America is relocating employees from two uptown buildings to other nearby locations in Charlotte where work groups will be consolidated so they can better work together, a spokesman confirmed Wednesday.

    Leases for the Charlotte-based bank are expiring at both locations, according to the bank.

    The first change is coming in September at 901 W. Trade St., where the bank occupies a 242,820-square-foot office space, according to the Charlotte Business Journal, which first reported the news. Bank of America’s other lease of 316,751 square feet at the Fifth Third Center is expiring in July 2025, according to the financial institution.

    Bank of America would not disclose the total number of employees that will be impacted by the changes.

    The bank will continue to have a corporate presence at several uptown spaces, the spokesman said.

    After the leases expires, employees will be sent to those locations. This includes 1 Bank of America Center, 150 N. College St.; 401 N. Tryon St.; Bank of America Tower at Legacy Union, 620 S. Tryon St.; and Gateway Village, 800 W. Trade St.

    Changes are not being made at the corporate headquarters building at 100 N. Tryon St.

    Bank of America is relocating employees from two uptown buildings to other nearby locations in Charlotte The Bank of America Corporate Center, seen here, is not impacted by the moves.
    Bank of America is relocating employees from two uptown buildings to other nearby locations in Charlotte The Bank of America Corporate Center, seen here, is not impacted by the moves. Jeff Siner

    Cousins Properties, landlord for Fifth Third Center, is planning to make amenity changes after the bank leaves, CBJ reported. Foundry Commercial leases the office property.

    No jobs are being cut because of the moves, according to the bank.

    More than 19,000 people are employed in the Charlotte region, part of 213,000 workers across its company. As of June, it had $2.4 trillion in assets, and was the second-largest bank in the United States.

    Other big bank worker consolidation moves

    Bank of America is not the only big bank in the city that’s consolidating workers.

    Early last year, Wells Fargo announced it was consolidating its uptown office space and moving most of its workers out of One and Two Wells Fargo Center and into two other office towers. One of the of the buildings it was leaving behind had served as an East Coast hub for the bank and its predecessor for nearly four decades.

    The San Francisco-based bank has its largest employment hub in Charlotte, with more than 27,000 workers in the area.

    This story was originally published May 29, 2024, 5:03 PM.

    Related stories from Charlotte Observer

    Chase Jordan is a business reporter for The Charlotte Observer, and has nearly a decade of experience covering news in North Carolina. Prior to joining the Observer, he was a growth and development reporter for the Wilmington StarNews. The Kansas City native is a graduate of Bethune-Cookman University.

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  • Stocks splits are usually bullish. Here are 8 expensive stocks that could get a boost by following Nvidia’s 10-for-1 move.

    Stocks splits are usually bullish. Here are 8 expensive stocks that could get a boost by following Nvidia’s 10-for-1 move.

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    Spencer Platt/Getty Images

    • Nvidia is the 8th company this year to announce a forward stock split.

    • Stock splits have no impact on the market value of a company, but they are historically bullish, according to Bank of America.

    • These are eight high-priced S&P 500 stocks that could be the next to enact a split.

    Nvidia last week became the eighth company this year to enact a forward stock split, following the footsteps of mega corporations Walmart in January and Chipotle in March.

    The company will give its investors nine additional shares for every share they own, and it’s stock price will trade at just above $100 per share from its current price of more than $1,000  when its split goes into effect on June 10.

    While stock splits have no impact on the underlying fundamentals of a company, nor do they impact a company’s market value, they are a historically bullish signal, according to an analysis from Bank of America.

    “Average returns one year later are 25% vs. around 12% for the broad market. Splits seem to be bullish across market regimes, something management teams might consider if shares look too expensive for buybacks,” Bank of America said in a note on Thursday.

    Stock splits are bullishStock splits are bullish

    Bank of America

    Forward stock splits are ultimately a sign of strength, as the company’s rising stock price often reflects the growing profits of the underlying business.

    A big reason why companies enact stock splits is that high stock prices can make investing in the company inaccessible to employees and retail investors, which is the main reason Walmart and Nvidia cited in their decision to enact a stock split.

    “Splits do not affect company fundamentals but can increase liquidity by making shares more accessible,” Bank of America said.

    Bank of America said there are about 36 companies in the S&P 500 index with a combined market value of $7.4 trillion are ripe for stock splits, with their stock prices above $500 per share.

    Meanwhile, there are eight S&P 500 companies that are even more likely to split their stock, with a current share price of more than $1,000 per share.

    8. Deckers Outdoor

    DECKDECK

    DECK

    Markets Insider

    Ticker: DECK
    Stock price: $1,033.80
    Market value: $26.5 billion

    7. TransDigm Group

    TDGTDG

    TDG

    Markets Insider

    Ticker: TDG
    Stock price: $1,348.40
    Market value: $75.5 billion

    6. Fair Isaac

    FICOFICO

    FICO

    Markets Insider

    Ticker: FICO
    Stock price: $1,371.89
    Market value: $33.9 billion

    5. Broadcom

    AVGOAVGO

    AVGO

    Markets Insider

    Ticker: AVGO
    Stock price: $1,411.14
    Market value: $654.0 billion

    4. Mettler-Toledo

    MTDMTD

    MTD

    Markets Insider

    Ticker: MTD
    Stock price: $1,474.15
    Market value: $31.5 billion

    3. AutoZone

    AZOAZO

    AZO

    Markets Insider

    Ticker: AZO
    Stock price: $2,790.63
    Market value: $48.3 billion

    2. Booking Holdings

    BKNGBKNG

    BKNG

    Markets Insider

    Ticker: BKNG
    Stock price: $3,795.04
    Market value: $128.7 billion

    1. NVR Inc

    NVRNVR

    NVR

    Markets Insider

    Ticker: NVR
    Stock price: $7,438.82
    Market value: $23.3 billion

    Read the original article on Business Insider

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  • Exclusive-Bank of America banker who died had sought to leave, citing long hours, recruiter says

    Exclusive-Bank of America banker who died had sought to leave, citing long hours, recruiter says

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    By Milana Vinn

    NEW YORK (Reuters) – The 35-year-old Bank of America investment banker who died from a blood clot earlier this month wanted to leave the U.S. bank because he was working more than 100 hours a week, according to an executive recruiter who spoke with him about seeking a new job.

    Junior banker Leo Lukenas III died of an acute coronary artery thrombus, a type of blood clot, the New York Office of the Chief Medical Examiner said last week.

    Lukenas said in mid-March that he wanted to leave Bank of America because of the grueling hours, Douglas Walters, a managing partner at GrayFox Recruitment, told Reuters in an interview. GrayFox specializes in placing people in financial industry jobs, including investment banking and private equity.

    In response to a question posed by Reuters, Walters said Lukenas, a U.S. Army veteran who was survived by his wife and two children, did not raise any health issues in their discussions about career options.

    Reuters has no evidence that long hours at work contributed to Lukenas’ death.

    Lukenas’ wife and brother did not respond to phone calls, text messages and emails seeking comment. 51 Vets, a nonprofit for veterans that is helping to organize donations for Lukenas’ family, declined to comment.

    A Bank of America spokesperson declined to comment on Walters’ conversations with Lukenas about his long working hours or his job search.

    The spokesperson pointed to an earlier statement in which the company said: “We are devastated by the loss of our teammate. We continue to focus on doing whatever we can to support the family and our team especially those who worked closely with him.”

    After starting as an intern in March 2023, Lukenas became an associate in Bank of America’s financial institutions group in New York four months later, where he worked on mergers and acquisitions, according to his LinkedIn profile. He was part of the Bank of America team that advised regional lender UMB Financial on its $2 billion deal for smaller rival Heartland Financial that was announced on April 29, his LinkedIn profile shows.

    There is no suggestion that UMB was aware of how much Lukenas was working at Bank of America. A UMB spokesperson did not respond to a request for comment about Lukenas’ working hours.

    Walters said he worked with Lukenas to prepare an application for an associate position at a “boutique” investment bank in New York, which Walters declined to name.

    While compensation was lower at the hiring firm, Lukenas considered the role as he sought a better work-life balance, Walters said.

    “He made a comment saying like, ‘hey, I’ll trade hours of sleep for a 10% (pay) cut,’” Walters said. Lukenas said he had too little time to spend with his family, Walters added.

    LONDON INTERN’S DEATH

    Wall Street has grappled for years with overwork among junior staff. Some firms have adopted measures such as increasing pay, holding workshops and forbidding work on Saturdays or periodic weekends.

    Bank of America is among the banks that do not permit junior bankers to work Saturdays unless an exception is sought, according to current and former employees.

    The bank reviewed its working culture in 2013 in the wake of an intern in London dying of epilepsy after working through nights. A coroner, who is an independent judicial officer, found the intern, Moritz Erhardt, died of natural causes.

    “It’s possible that fatigue brought about his fatal seizure. It’s also possible that it just happened,” the coroner Mary Hassell told a London court hearing that was held in November 2013 to review her inquest into Erhardt’s death.

    Lukenas, a former Green Beret in the U.S. Army, told Walters he thrived in a competitive culture and “would never say no” to assignments, Walters recalled. But Lukenas also asked Walters whether it was normal to put in 110 hours of work a week. Walters said he told Lukenas that consistently putting in such long hours was unusual even by Wall Street standards.

    “I know (the boutique investment bank) would have called him forward, and he and I had been going back and forth on that,” Walters said.

    (Reporting by Milana Vinn in New York; Additional reporting by Lananh Nguyen and Nupur Anand in New York; Editing by Greg Roumeliotis)

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  • Bank of America Business Checking Bonus, Earn Up to $1,500

    Bank of America Business Checking Bonus, Earn Up to $1,500

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    Bank of America $1,500 Business Checking Bonus

    Bank of America $1,500 Business Checking Bonus

    🔃 Update: There’s a direct link online for the $1,000 bonus, which is available through July 31, 2024. This offer is only available to business owners who receive this offer via a direct communication from a Bank of America Specialist or from a Bank of America communication. (HT: DoC)

    Bank of America is offering a big bonus for new business checking accounts. This offer is available in branch only via small business bankers, or over the phone. You can earn a bonus of $1,000 or $1,500, depending on your total deposits. Check out the details below.

    How to Earn This Bonus

    There are two bonuses available for opening Business Advantage Relationship Banking or Business Advantage Fundamentals Banking accounts.

    • Earn $1,000 bonus when you open a new business checking account and complete the following requirements:
      • Qualifying Deposits of $20,000 or more in new money within 30 days of account opening
      • Maintain an average balance of $20,000 or more day 31 through day 90.
    • Earn $1,500 bonus when you open a new business checking account and complete the following requirements:
      • Qualifying Deposits of $50,000 or more in new money within 30 days of account opening
      • Maintain an average balance of $50,000 or more day 31 through day 90.

    Are You Eligible?

    Here are the eligibility details for this bonus:

    • Offer available via small business bankers in-branch, or by phone.
    • This offer is intended for new customers only; you are not eligible for this offer if you were an owner or signer on a Bank of America Business Advantage Banking account within the last twelve (12) months.
    • Only one bonus per business customer, regardless of the number of businesses owned or operated by the customer.

    Account Fees

    Business Advantage Fundamentals Banking has a monthly fee of at $16 which is waived with one of the following options:

    • $5,000 combined average balance, or
    • $250 in new net purchases on your business debit card, or
    • If you are a Preferred Rewards for Business member

    There’s no early-account-closing fee.

    Guru’s Wrap-Up

    This bonus is available in-branch only through a small business banker. You could possibly call as well and see if you can complete the application process over the phone.

    The $1,000 bonus is actually a better return for your money. You need to deposit $20,000 and keep that money in the account for about 60 days. But even the $1,5000 still gives you a great return. It’s best to make your deposit as close to day 30 as possible, but it has to hit the account within 30 days so you are eligible for the bonus.  

    Bank bonuses are a great way to earn some extra income, often from the comfort of your home. You can take a look at my bank bonus results for 2022 where I made over $6,000. If this bonus is not for you, then you can check our full list of available bank bonuses. And, if you’re new to bank account bonuses, you can learn more about churning bank accounts here.

    Use the social media buttons below to share this article. Your support ad engagement is always greatly appreciated.


    💡 Link & Full Details

    • OFFER PAGE
    • Max Bonus: $1500
    • Account Type: Business Advantage Fundamentals Banking
    • Availability: Nationwide
    • Type of Inquiry: Soft pull
    • Direct Deposit Requirement: No
    • Other Requirements: $20/$50K balance for 60+ days
    • Credit Card Funding: No
    • Early Account Closing Fee: No
    • Expiration Date: 07/31/24

    HT: Rapid Travel Chai

    Share Bank Bonuses and other deals with us and our readers

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    DDG

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  • How CFOs approach tech spend | Bank Automation News

    How CFOs approach tech spend | Bank Automation News

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    Major banks in the United States are increasing tech investment for added efficiencies and frictionless digital experiences — which has become the consumer’s expectation since the pandemic.  There is always a struggle for C-level executives, especially chief financial officers, to decide how to spend money to streamline operations while improving customer experiences and driving customer […]

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    Vaidik Trivedi

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  • BofA emphasizes VR training for staff | Bank Automation News

    BofA emphasizes VR training for staff | Bank Automation News

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    Bank of America aims to add 10 to 20 modules to its virtual reality training program every year to enhance employee training and improve information retention.  Training employees hasn’t changed in many years: it is still done through shoulder-to-shoulder coaching or Zoom or WebEx calls, Mike Wynn, head of academy innovation and design development at […]

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    Vaidik Trivedi

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  • Merrill Edge Brokerage: Up To $1,000 Cash Bonus Signup Bonus for Moving Over your Investments – Doctor Of Credit

    Merrill Edge Brokerage: Up To $1,000 Cash Bonus Signup Bonus for Moving Over your Investments – Doctor Of Credit

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    Update 5/4/24: Available again

    Update 10/15/23: $750 bonus link here

    Update 7/29/23: There are also higher tier bonuses available via a Merrill agent. Details here.

    The Offer

    Direct Link to offer

    • Open a new Merrill Edge account with promo code 1000PR and transfer between $20,00 and $250,000 in assets to get the following bonus tiers:
      • Transfer $250,000 or more and get a $1,000 bonus (standard is $600)
      • Transfer $100,000 or more and get a $400 bonus (standard is $250)
      • Transfer $50,000 or more and get a $200 bonus (standard is $150)
      • Transfer $20,000 or more and get a $100 bonus (this is the standard)

    There are also higher tier bonuses available via a Merrill agent.

    The Fine Print

    • Offer valid for new individual Merrill IRAs or Cash Management Accounts (CMAs).
    • Offer is limited to one CMA and one IRA, with no more than two enrolled accounts per accountholder.
    • Cash bonus offers, in the aggregate, are limited to one CMA and one IRA per accountholder.
    • Eligible Merrill Edge IRAs limited to Rollover, Traditional, Roth and Sole-Proprietor SEP only. The Merrill IRA or CMA may be a Merrill Edge Self-Directed account, Merrill Edge Advisory Account or Merrill Guided Investing account.
    • You may be eligible for a different or better offer. Please contact us for more information.
    • This offer does not apply to business/corporate accounts, investment club accounts, partnership accounts and certain fiduciary accounts held with Merrill, or to any types of accounts (including IRAs or CMAs) held with other business units of Merrill Lynch, Pierce, Fenner & Smith Incorporated (MLPF&S).
    • Merrill reserves the right to change or cancel this offer at any time, without notice. This offer may not be used as an inducement to sell any kind of insurance, including annuities.
    • You must have the qualifying balance 180 90 days after funding.
    • Must fund your account within 45 days with funds originating outside Bank of America and MLPF&S. Funds cannot originate from 401(k) accounts administered by MLPF&S.
    • For purposes of this offer, qualifying net new assets are calculated by adding total incoming assets or transfers (including cash, securities and/or margin debit balance transfers) from external accounts, and subtracting assets withdrawn or transferred out of the account within the preceding 52 weeks.
    • Your one-time cash reward will be deposited into your IRA or CMA within two weeks following the end of the 180 90 day period. If your account is enrolled in an investment advisory program, such as Merrill Edge Advisory Account, Merrill Guided Investing or Merrill Guided Investing with an Advisor, any cash reward deposited into your account will be subject to the program fee and other terms of the investment advisory program.
    •  The value of this reward you receive may constitute taxable income. In addition, Merrill may issue an Internal Revenue Service Form 1099 (or other appropriate form) to you that reflects the value of this reward. Please consult your tax advisor, as Bank of America Corporation and its affiliates and associates do not provide tax advice.

    Our Verdict

    The standard Merrill Edge offer is to get between $100-$600; with this offer it’s $100-$1,000. It’s been a really long time since we’ve seen this offer publicly (I believe it was end of 2016); since then we’ve seen similar offers targeted to those who attended a specific expo or a slightly worse $900 offer. This one looks like an ordinary public offer with a public landing page which anyone can do by entering the promo code.

    Truth be told, Merrill agents might always be able to apply this $1,000 offer manually, but it’s easier to do when it’s a public online offer and you don’t have to make requests. Note that the standard $600 bonus offer only requires holding the funds there for 90 days while this $1k offer requires 180 days. Another note: if my memory serves me right, when I did a Merrill bonus a number of years ago, I did not get a 1099 form for the bonus (despite the terms).

    There are lots of brokerage bonuses, but an additional reason a lot of us are interested in using Merrill Edge is due to their Preferred Rewards structure which can give you a regular 2.62% earnings on all spend and other nice earning opportunities. The 2.62% rate works both on the Premium Rewards card and on the Travel Rewards card.  Keep in mind, you do need also a Bank of America checking account to qualify for Preferred Rewards.

    Please do you own research or ask your financial advisers before making a change in your investment plans. It won’t be right for everyone, plus there are tax implications if not done properly (you need to ‘transfer in kind’ to avoid taxation event). We’ll add this to our List of Best Brokerage Bonuses.

    Post History:

    • Update 9/22/22: Offer is back to $1,000 at this link. Valid through 5/26/23. For Preferred Rewards members only; you must enroll as Preferred Rewards within 90 days of funding in order to be eligible for the increased bonus amounts.
    • Update 5/27/22: The $1,000 offer isn’t around anymore, but there’s a new offer at this link for up to $750 when using promo code 750ME. Might be worth waiting for the $900 or $1,000 offers to come back; this is still better than the standard $600 offer. Interestingly they added a lower tier of $50 bonus with $5,000 invested and they also increased the next tier bonus for $20,000 from $100 to $125. They also lowered the investment period to 24 weeks instead of 52. (ht Chase-ing UR Points)
    • Update 1/15/22: Deal is back and valid until May 22, 2022. (Some other tier details changed slightly as well, updated below. Seems to only need 90 days now, not 180.)

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  • Switching Your Credit Card May Not Stop a Streaming Service’s Recurring Charges

    Switching Your Credit Card May Not Stop a Streaming Service’s Recurring Charges

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    Millions of Americans pay for streaming services, doling out anywhere from $5 to $75 a month. It’s a common belief that you can get out of recurring charges like this by switching your credit card. The streamers won’t be able to find you, and your account will just go away, right? You wouldn’t be crazy for believing it, but it’s a myth that switching a credit card will definitely stop your recurring charges.

    Nearly 46% of Americans opened a new credit card last year, according to Forbes, which means millions of Americans also canceled old ones. When you switch cards, these streaming services don’t just stop your service — they just start charging your new card. Granted, it might be easier to just cancel your subscription directly with a streamer like Netflix. There’s a largely hidden service that enables most subscription services to keep throwing charges at you indefinitely.

    “Banks may automatically update credit or debit card numbers when a new card is issued. This update allows your card to continue to be charged, even if it’s expired,” Netflix says in its help center, though it’s not alone in this feature.

    Most major card providers offer a feature that enables this, including Visa. In 2003, Visa U.S.A. started offering a new software product to merchants called Visa Account Updater (VAU), according to a 2003 American Banker article. The service works with a network of banks to create a virtual tracking service of Americans’ financial profiles. Whenever someone renews or switches a credit card within their bank, the institution automatically updates the VAU. This system lets Netflix and countless other corporations charge whatever card you have on file. It’s a seamless switch that allows the dollars to keep flowing toward corporate America, while you don’t have to lift a finger.

    “Visa understands the challenges faced by merchants when it comes to staying on top of account information changes,” Visa say in marketing materials to corporations. “VAU delivers updated cardholder account information in a timely, efficient, and cost-effective manner, benefiting all parties involved in the electronic payment process.”

    VAU was an instant success, quickly adopted by banks and corporations around the world. Visa’s service follows you whenever your issuer switches between any major credit card provider, whether it’s Discover, Mastercard, or American Express. However, if you close out an account entirely, or change to a different credit card provider yourself, the VAU will simply list your account as being closed.

    Some customers of Visa’s tracking service include Netflix, Amazon, Facebook, Google, and Disney, according to a 256-page list of the software’s adopters from 2022. VAU allows merchants to keep customers roped into their subscription services, but Visa also argues it helps customers.

    “Visa Account Updater (VAU) was built to help ease the burden on consumers of inputting a new account number and expiration date in recurring subscriptions,” said a Visa spokesperson in a statement to Gizmodo.

    Visa’s not entirely wrong about this. If your electricity or internet bill is tied to your credit card, you could be in a real bind if you forget to update your new card. However, practices like these can also keep people bound in endless cycles of payments that follow them everywhere.

    “The issuing bank determines whether to provide updated card information or to provide a closed account or contact cardholder advice through VAU,” said the spokesperson. “VAU only provides information to merchants at the direction of the issuing financial institution and only for merchants where the cardholder has already stored their payment credentials.”

    Origins of the Myth

    Before services like VAU popped up, switching your credit card was a pretty surefire way to get out of recurring charges, whether you wanted to or not. When Bank of America adopted VAU in 2003, it described the product as a solution for billing changes that had once left merchants with “unappealing choices.”

    “One would be that the merchant would shut off the customer’s service,” said a Bank of America executive in a 2003 press release. “Another would be that the merchant would continue the service but send the customer a nasty letter.”

    So VAU really came about with the onset of the internet. Practices like this have become increasingly popular in the Internet age. Subscription services have become easier to start, but increasingly difficult to stop. Recurring charges can truly follow you to the ends of the Earth unless you outright contact the company to stop them.

    Why It’s Pervasive

    Visa’s Account Updater is only really marketed to businesses, so most consumers have no idea it exists. I’d bet most people have no idea there’s a way to opt out of Visa’s credit card tracking service, and even fewer know they’re default opted in. It’s largely a hidden service to the average person, with no clear indicator from your bank or subscription service that you’re being tracked in this way.

    Credit cards are also widely regarded as a more anonymous way to move through the financial world. While they typically are more secure than using a debit card, make no mistake, banks are still tracking your every move. The VAU just allows them to coordinate with corporations to keep your financial information constantly up to date.

    The VAU undoubtedly offers some benefits to consumers. However, it’s important to understand why. The system reduces “churn” for corporations, and ensures you can keep paying them your dollars no matter what’s going on in your financial world. Banks make it effortless to keep paying these recurring charges. However, stopping them can be much harder. If you really want to stop a subscription, there’s still no substitute for calling up the company and canceling.

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  • Warren Buffett Owns Over $2 Billion of This Forever Stock: Is It a No-Brainer Buy After Another Stellar Quarter?

    Warren Buffett Owns Over $2 Billion of This Forever Stock: Is It a No-Brainer Buy After Another Stellar Quarter?

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    Investors love to look at what Berkshire Hathaway owns in its public equities portfolio. Some of the biggest holdings are well-known industry heavyweights, including Apple, Bank of America, and Coca-Cola.

    But there’s a much smaller position in a business that’s perhaps even more dominant than any of those names I just mentioned. Buffett owns $2.3 billion worth of this financial stock, making up less than 1% of Berkshire’s entire portfolio.

    After reporting another stellar quarter, is this company a no-brainer buy?

    Business as usual

    The business I’m talking about is Visa (NYSE: V). In the three months that ended March 31 (Q2 2024), it reported revenue of $8.8 billion and diluted earnings per share (EPS) of $2.29, figures that beat Wall Street estimates. The shares jumped 3% right after the announcement.

    That top line was up 10% year over year. It was driven by growth in Visa’s active card base by 6%. Additionally, payments volume increased 8% compared to Q2 2023. Once again, cross-border volume showed remarkable strength.

    What’s noteworthy is how solid Visa’s results continue to be in the face of what many consider an uncertain macro environment. In theory, higher interest rates, inflationary pressures, and fears about a recession should discourage higher spending. Chris Suh, Visa’s chief financial officer, said on the Q2 2024 earnings call that executives are seeing “relatively stable volumes in the U.S. across credit and debit.”

    We can’t talk about Visa without mentioning how profitable it is. In the second quarter, operating income reached $5.4 billion, translating to 61% of revenue. Investors would struggle to find companies that can exceed this metric. It points to how lucrative running a payments network at scale like this can be. The technological infrastructure to process transactions is already built out, resulting in every transaction carrying high margins.

    This setup helps explain why Visa generated $7.6 billion of free cash flow through the first six months of fiscal 2024. Capital expenditures only totaled $548 million during this time, as there is only modest spending needed to maintain and expand the business. Consequently, management can return billions of dollars to shareholders each quarter via dividends and buybacks.

    Rewarding shareholders

    In the past 10 years, Visa shares have trounced the S&P 500. The business has long been a winning investment for shareholders. Unsurprisingly, that’s due to strong underlying fundamental performance, regardless of what kind of economic situation we are in.

    It shouldn’t be a surprise that a company as financially successful and competitively dominant as this one trades at a premium valuation. The stock goes for a price-to-earnings (P/E) ratio of almost 31. That does represent a discount to Visa’s trailing-10-year average P/E, but it’s way more expensive than the S&P 500’s P/E multiple. This could turn off value-focused investors.

    According to the average of analyst estimates, Visa’s revenue and diluted EPS are projected to rise at compound annual rates of 10.2% and 15.2%, respectively, between fiscal 2023 and fiscal 2026. These gains would be in line with results during the past 10 years.

    It’s not hard to believe that Visa will hit these targets, particularly when you consider how much it dominates the card industry. Moreover, there is still a huge expansionary runway for cashless transactions to take share from cash- and paper-based forms of payment.

    Because this is such a high-quality enterprise with a durable growth tailwind, paying a relative premium to own the shares is an easy argument to make. Visa might be a forever stock that one can buy and hold for a very long time. I believe Buffett feels this way, too.

    Where to invest $1,000 right now

    When our analyst team has a stock tip, it can pay to listen. After all, the newsletter they have run for two decades, Motley Fool Stock Advisor, has more than tripled the market.*

    They just revealed what they believe are the 10 best stocks for investors to buy right now… and Visa made the list — but there are 9 other stocks you may be overlooking.

    See the 10 stocks

    *Stock Advisor returns as of April 22, 2024

    Bank of America is an advertising partner of The Ascent, a Motley Fool company. Neil Patel and his clients have no position in any of the stocks mentioned. The Motley Fool has positions in and recommends Apple, Bank of America, Berkshire Hathaway, and Visa. The Motley Fool has a disclosure policy.

    Warren Buffett Owns Over $2 Billion of This Forever Stock: Is It a No-Brainer Buy After Another Stellar Quarter? was originally published by The Motley Fool

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  • How BofA approaches innovation | Bank Automation News

    How BofA approaches innovation | Bank Automation News

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    Bank of America’s innovation is never complete since its team constantly updates offerings to meet ever-changing client needs.   “At Bank of America, innovation is everybody’s job,” Jorge Camargo, managing director of mobile app, online banking and Erica AI at Bank of America, told Bank Automation News. “We’re constantly listening to clients and building solutions […]

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    Whitney McDonald

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  • Bank of America hurt by rising losses in credit cards, office loans

    Bank of America hurt by rising losses in credit cards, office loans

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    Bank of America’s credit card losses hit their highest levels since before the pandemic in the first quarter, the company reported Tuesday.

    Angus Mordant/Bloomberg

    Though Bank of America’s profits dipped in the first quarter as it built a larger cushion for bad credit cards and office loans, bank executives are optimistic they’ve pulled the appropriate levers to manage credit going forward.

    The Charlotte, North Carolina-based bank reported that its net charge-offs increased by more than 80% from the same period last year, from $807 million to $1.5 billion, as consumers struggled to pay off their credit card debt and turbulence in the commercial real estate sector continued. To manage the rising credit risk, Bank of America posted a $1.3 billion provision for credit losses, up from $931 million a year earlier.

    “All of this is still well within our risk appetite and our expectations, and it’s consistent with the normalization of credit we’ve discussed with you in prior calls,” Chief Financial Officer Alastair Borthwick said Tuesday on the bank’s quarterly earnings call.

    Bank of America reeled in net income of $6.8 billion last quarter, down from $8.2 billion in the first quarter of 2023, dampened in part by the credit-loss provision and a special assessment from the Federal Deposit Insurance Corp. related to bank failures last spring. The bank’s stock price fell Tuesday by 3.5% to $34.68.

    The company provided more information about its exposure to office loans, which has been a hot topic among regional banks that tend to have bigger office loan portfolios. Bank of America has about $17 billion in office loans, which is just 1.6% of its loan book. Some 12% of the bank’s office loans were classified as nonperforming in the first quarter, while 16 loans were charged off.

    Some $7 billion of the company’s office loans, or roughly 41% of its portfolio, are slated to mature this year. About half that figure will mature in 2025 and 2026, which implies the losses have been “front-loaded and largely reserved,” Borthwick said.

    “We’re using a continuous and thorough loan-by-loan analysis, and we’re quick to recognize impacts in the commercial real estate office space through our risk ratings,” Borthwick said on the company’s earnings call. “As a result … we’ve taken appropriate reserves and charge-offs.”

    Last month, Bank of America CEO Brian Moynihan told Bloomberg Television that problems in the commercial real estate sector will be a “slow burn.”

    Banks’ property loans have faced increased scrutiny in recent months, though most of the focus has been on regional lenders. Among the U.S. megabanks, Wells Fargo also reported an annual rise in charge-offs in its commercial real estate portfolio in the first quarter.

    Bank of America’s bigger credit troubles last quarter, however, were in the consumer sector, which accounted for two-thirds of its credit losses. Credit card charge-offs hit a rate of 3.62%, their highest level since a decline during the COVID-19 pandemic, when consumers were buoyed by government assistance.

    Over the next few quarters, it appears that BofA’s credit card losses may stay at existing levels, or even increase, said David Fanger, senior vice president of the financial institutions group at Moody’s Investors Service.

    “Credit card losses are above pre-pandemic levels, and that’s somewhat unexpected,” Fanger said. “It’s not unique to Bank of America, but it’s certainly something that bears watching. It is a headwind. It is now contributing pretty significantly to their provisions in the quarter.”

    Despite the rise in charge-offs, Fanger described the bank’s credit performance in the first quarter as “resilient.”

    During the quarter, Bank of America logged relatively stagnant loan growth. High interest rates have not only tamped down loan demand, but they have also driven up the cost of deposits.

    Yet elevated rates will positively impact asset repricing, Borthwick said.

    “Generally speaking, a higher-for-longer [rate environment] is probably better for banks,” he said. “The question will become, ‘Why are rates higher? What’s going on in the economy? Are we talking about inflation? Is it under control? Is it coming down?’” He went on to indicate that inflation does now appear to be under control.

    Moody’s Fanger argued that Bank of America’s positive view of the interest rate outlook implies that the company doesn’t anticipate significantly more credit losses.

    He also said that Bank of America’s net interest margin, which increased for the first time in four quarters, implies that the strain of higher rates on deposit costs is starting to steadily abate. The bank’s net interest margin of 2.5%, including global markets, was up from 2.47% in the fourth quarter of last year.

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    Catherine Leffert

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  • BofA digital offerings draw more users | Bank Automation News

    BofA digital offerings draw more users | Bank Automation News

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    Bank of America’s digital offerings continue to be a draw, as its virtual assistant Erica reached 2 billion user interactions in the first quarter.  “Erica continues to drive increased digital engagement, in part because it gives us the ability to deliver important information to clients and answer their questions in real-time,” Jorge Camargo, managing direct […]

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    Whitney McDonald

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  • This bank governance reform idea failed before. Will now be different?

    This bank governance reform idea failed before. Will now be different?

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    Jamie Dimon is chairman and CEO at JPMorgan Chase, while David Solomon holds those same two roles at Goldman Sachs, as does Brian Moynihan at Bank of America. Shareholders at all three banks will vote soon on whether to split the responsibilities between two people.

    Bloomberg

    The debate over splitting the chairman and CEO roles at banks is back.

    Shareholders at JPMorgan Chase , Bank of America and Goldman Sachs will vote soon on whether those banks’ chief executives should also chair their boards. Big banks have mostly fended off those pushes in the past, and they’re arguing now that the addition of lead independent directors who fulfill chairman-like duties provide an effective check on CEOs.

    Backers of the split say that’s not enough. Much like the U.S. government, corporate leaders need to have proper checks and balances, said Paul Chesser, director of the corporate integrity project at the conservative-leaning National Legal and Policy Center. The group has put the issue up for a vote at Goldman Sachs.

    “If it’s a chairman and a CEO, there really is no counter to them unless there’s some real egregious conduct going on,” Chesser said.

    The proxy advisory firms Glass Lewis and Institutional Shareholder Services are backing the shareholder proposals at Bank of America and Goldman Sachs. Their recommendations aren’t yet available for the vote at JPMorgan Chase, where Chairman and CEO Jamie Dimon this week criticized the “constant battle” over the issue and decried the “undue influence” of proxy advisers, noting that Glass Lewis and ISS are owned by foreign companies.

    “There is no evidence this makes a company better off,” Dimon wrote in his annual letter to shareholders.

    Some researchers who study the issue say Dimon has a point. Studies have shown “quite consistently” that there’s no correlation between splitting the chairman-CEO role and a company’s financial performance, said Ryan Krause, a professor at Texas Christian University’s business school.

    There is, however, some evidence that companies with a separate chairman are less prone to instances of wrongdoing, Krause said.

    That issue proved salient in 2016, when a series of consumer abuse scandals unfurled at Wells Fargo, which was led at the time by Chairman and CEO John Stumpf. Stumpf would soon be out, and the bank would split the chairman and CEO roles.

    Many large U.S. banks still have joint chairman and CEO positions. Citigroup is a notable exception, as is the auto lender Ally Financial.

    But more companies are shifting toward splitting the roles, with 59% of S&P 500 company boards reporting that they had a separate chair and CEO last year, according to the executive search firm Spencer Stuart. That’s up from 45% a decade ago and from just 16% in 1998, the firm said in an annual report on board trends.

    In the banking industry, support for splitting the chairman and CEO jobs has ebbed and flowed at different times.

    Cincinnati-based Fifth Third Bancorp stripped the chairman title from then-CEO Kevin Kabat in 2010, amid fallout from the 2008 financial crisis. But eight years later, the bank gave the chairman job to then-CEO Greg Carmichael, pointing to improvements in profitability and technology during his tenure as chief executive.

    Bank of America shareholders also split the CEO and chairman roles after the financial crisis, which meant that Brian Moynihan was simply the CEO when he was hired in 2010. By 2015, Bank of America’s board decided to bestow him the chairman title. Since then, BofA investors have shot down proposals to split the roles in 2017, 2018 and 2023.

    The question will come up again at the bank’s annual shareholder meeting on April 24.

    John Chevedden, a BofA shareholder who’s putting the issue up for a vote, said in his proposal there’s “clearly a need for a change” due to the company’s lagging stock price. Bank of America and other large companies’ complexities “increasingly demand that 2 persons fill the 2 most important jobs in the company.” The proposal says that the change could be phased in the next time there’s a new CEO.

    The bank’s board is recommending that shareholders vote against the proposal, saying that its current structure provides “robust and effective independent board oversight.” That setup includes a strong lead independent director — former Pepsi executive Lionel Nowell — who regularly meets with other independent directors, Moynihan, shareholders and regulators.

    The board at JPMorgan Chase, which is facing a similar vote at its May 21 meeting, also pointed to the “strong, effective counterbalance” provided by its lead independent director, former NBCUniversal Chairman Stephen Burke. In recommending that shareholders oppose the push to split the duties, the board noted a lack of “empirical evidence demonstrating a significant relationship” between a separate chairman and CEO and strong company performance.

    “With Mr. Dimon serving as both Chairman and CEO, the Firm has delivered ROTCE that has consistently and substantially outperformed” its peers, the bank’s board wrote, referring to return on tangible common equity, which is a common measure of shareholder returns.

    Goldman Sachs’ board also pushed back on the idea. It said that its lead director is active, setting the agenda for meetings, focusing on the effectiveness of the board, being a liaison for independent directors and management and repeatedly meeting with shareholders and regulators.

    “We are committed to independent leadership on our board,” the Wall Street bank stated, adding that it has repeatedly disclosed it would “not hesitate to appoint an independent chair” if its governance committee decided that step was necessary.

    Goldman also argued that the combined role has provided for “strong and effective leadership” from Chairman and CEO David Solomon, particularly during turbulent times in the economy and the regulatory environment.

    Walter Gontarek, a visiting fellow at the UK’s Cranfield University who has studied the corporate governance reform proposal at U.S. banks, said that combining the two roles can offer “handsome benefits as firms can navigate fast moving developments.”

    Gontarek found in a recent paper that firms with a dual chairman and CEO can take on greater risk, but that linkage broke down when companies were subject to heightened regulatory supervision.

    “The so-called agency costs of CEO duality can be mitigated when regulatory reach is greater,” said Gontarek, a former banker who is CEO and chair of the London-based business lender Channel Capital Advisors.

    Bank regulators in Europe generally don’t permit the industry to combine the CEO and chair roles.

    “The next few years will tell us if the U.S. market moves towards the European model in discouraging CEO and chair combinations or reverses course,” Gontarek said.

    One relevant factor is that big banks’ investors are from all over the world, and combined chairman-CEOs are almost “unheard of’ in parts of Europe, said Courteney Keatinge, senior director of ESG research at the proxy advisory firm Glass Lewis.

    Keatinge, whose firm is recommending that shareholders vote for the chairman-CEO split at Bank of America and Goldman Sachs, acknowledged that academic research on the issue is mixed. But she said a more independent board led by a separate chair is “more likely to ask the tough questions” and challenge management when needed.

    “We really want as much independence as possible on the board because it ensures that shareholders’ interests are being served,” Keatinge said.

    Krause, the Texas Christian University professor, said there are several trade-offs involved, pointing to potentially faster decision-making by a chairman-CEO but also the potentially increased ability to challenge CEOs if the two roles are split.

    Ultimately the issue comes down to what board chairs and CEOs are “doing with their power,” the type of social dynamics that are harder to capture in academic research, Krause said.

    “It really matters who chairs the board, and by ‘who’ I don’t just mean, ‘Are they the CEO or not?’” Krause said. “I mean the person, the values, the governing priorities that they bring to that role, and that’s very difficult to measure.”

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  • Earn Double Cash Back on Bank of America BankAmeriDeals (April 29 to May 10)

    Earn Double Cash Back on Bank of America BankAmeriDeals (April 29 to May 10)

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    Double Cash Back BankAmeriDeals

    Earn Double Cash Back on Bank of America BankAmeriDeals

    🔃 Update: This promotion will run again from April 29 to May 10, 2024.

    Bank of America is running a “Double Cash Back Days” promotion this weekend for its BankAmeriDeals offers. To qualify for double cash back, you must activate dining or retail BankAmeriDeals before making a purchase at the merchant with an eligible Bank of America debit or credit card. This promotion will only run on 3/13/2021 or 3/14/2021.

    Double cash back will apply to the amount earned for each eligible deal. You will first receive the initial cash back that is listed in the offer, and then within a week it will be matched and reflected on the Earned tab in your account.

    Offer Terms

    • Excluded from this offer are all non-dining & non-retail deals such as travel, lodging, subscriptions & service-based deals.

    Deal History

    • 04/29/24 – 05/10/24
    • 10/02/23 – 10/06/23
    • 04/25/23 – 04/27/23
    • 10/06/22 – 10/08/22
    • 04/22/22 – 04/23/22
    • 03/13/21 – 03/14/21

    Guru’s Wrap-up

    These BankAmeriDeals from Bank of America are similar to Chase Offer, and in fact they usually have the same offers. Double cash back should make these offers much better, so take a look at your accounts and make sure to use the ones you can today and tomorrow.

    HT: DoC

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    DDG

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  • 5 questions with Allison Shonerd | Bank Automation News

    5 questions with Allison Shonerd | Bank Automation News

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    Allison Shonerd, managing director and head of Global Digital Disbursements in the Global Payments organization of Global Transactions Services at Bank of America, is focused on meeting the growing demand for payment solutions through innovation. 

    Allison Shonerd, Bank of America

    The $3.2 trillion bank’s noninterest expenses in the fourth quarter of 2023, which include technology spend, increased 14% year over year to $17.7 billion, according to the bank’s Q4 earnings release. 

    With the growth in tech spend and focus on digital strategies, the Global Digital Disbursements payments solution continues to grow. In fact, the solution was launched in Canada on the bank’s CashPro platform in August 2023 

    In this interview with Bank Automation News, Shonerd discusses her approach to innovation and the roadmap for Global Digital Disbursements. What follows is an edited version of that conversation. 

    Bank Automation News: Global Digital Disbursements is an emerging payment solution. How has the demand for and adoption of this digital capability grown? 

    Allison Shonerd: The demand for digital business-to-consumer payment solutions has surged as companies face growing challenges with legacy paper-based processes — notably the proliferation of fraud — and as consumer payments are increasingly viewed as a way to compete and retain customer relationships. Global Digital Disbursements addresses these challenges and opportunities, leading to consistent growth year after year in client adoption, volume of payments disbursed and in use cases.  

    The increased adoption in peer-to-peer payments is driving the pace of change in the B2C space, with the greatest adoption in the insurance, energy, and education industries, as a way of replacing costly checks that have faced increasing fraud.   

    BAN: How does Bank of America approach innovation on Global Digital Disbursements Technology? 

    AS: We will often start with a “proof of concept,” where we partner with our technology team to experiment and ideally prove our hypothesis that a solution is feasible and will address the customer need we’re trying to solve.  

    Soon we’ll begin a proof of concept around identity as a means to enhance platform access and streamline payee payment experiences without adding unnecessary friction.    

    Making things easier for our clients is a perennial objective of our innovation strategy, and this led to us embedding Global Digital Disbursements into CashPro, Bank of America’s platform that clients use for their transaction banking needs. Now Global Digital Disbursements clients have access to other innovations such as our self-service tool CashPro Chat with Erica, and the cash forecasting solution, CashPro Forecasting.   

    BAN: What is Bank of America’s product development roadmap? 

    AS: For the team that I support, the product roadmap is focused on three outcomes: to enable popular payment rails, to expand our global reach, and to offer value-add overlay services that mask the underlying complexity of digital consumer payments. For example, we’re planning to add to Global Digital Disbursements more real-time and alias-based payment schemes, such as international Pay to Card so that companies can make high-volume, low-value payments to customers’ enabled debit cards globally.  

    Our clients play a crucial role in prioritizing what we develop since everything we do is driven by a desire to solve their needs. In recent times, those needs have included solutions that address security, transparency and ease of integration.    

    BAN: Where does Bank of America stand in terms of Global Disbursements capabilities today, and where do you aim to be? 

    AS: Global Digital Disbursements offers a robust suite of digital payment solutions to clients operating in the U.S. with disbursements through Zelle and PayPal, and internationally through PayPal wallets in more than 90 countries. In Canada, our solution is connected to the Canadian payments rail Interac, which also supports request for payment.  

    In 2024, we’ll continue to advise our clients on best practices for transitioning to digital payments, and in the first quarter, we’ll introduce another disbursement option for payments in the U.S. 

    BAN: How does your industry experience help guide your overall strategy and leadership style? 

    AS: My team continuously evaluates industry trends and brings digital payment experiences to life for our customers, which requires foresight and discipline to deliver on both short- and long-term strategic initiatives. This has helped me to develop a leadership style that emphasizes professional curiosity and openness to new ideas, underscored by a focus on execution.  

    I firmly believe that regular dialogue with customers and focusing on solving their challenges is key to staying on track in such an innovative time, and I couldn’t feel more fortunate to be part of the exciting evolution of payments in an increasingly digital world. 

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    Whitney McDonald

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  • 5 questions with Allison Shonerd | Bank Automation News

    5 questions with Allison Shonerd | Bank Automation News

    [ad_1]

    Allison Shonerd, managing director and head of Global Digital Disbursements in the Global Payments organization of Global Transactions Services at Bank of America, is focused on meeting the growing demand for payment solutions through innovation. 

    Allison Shonerd, Bank of America

    The $3.2 trillion bank’s noninterest expenses in the fourth quarter of 2023, which include technology spend, increased 14% year over year to $17.7 billion, according to the bank’s Q4 earnings release. 

    With the growth in tech spend and focus on digital strategies, the Global Digital Disbursements payments solution continues to grow. In fact, the solution was launched in Canada on the bank’s CashPro platform in August 2023 

    In this interview with Bank Automation News, Shonerd discusses her approach to innovation and the roadmap for Global Digital Disbursements. What follows is an edited version of that conversation. 

    Bank Automation News: Global Digital Disbursements is an emerging payment solution. How has the demand for and adoption of this digital capability grown? 

    Allison Shonerd: The demand for digital business-to-consumer payment solutions has surged as companies face growing challenges with legacy paper-based processes — notably the proliferation of fraud — and as consumer payments are increasingly viewed as a way to compete and retain customer relationships. Global Digital Disbursements addresses these challenges and opportunities, leading to consistent growth year after year in client adoption, volume of payments disbursed and in use cases.  

    The increased adoption in peer-to-peer payments is driving the pace of change in the B2C space, with the greatest adoption in the insurance, energy, and education industries, as a way of replacing costly checks that have faced increasing fraud.   

    BAN: How does Bank of America approach innovation on Global Digital Disbursements Technology? 

    AS: We will often start with a “proof of concept,” where we partner with our technology team to experiment and ideally prove our hypothesis that a solution is feasible and will address the customer need we’re trying to solve.  

    Soon we’ll begin a proof of concept around identity as a means to enhance platform access and streamline payee payment experiences without adding unnecessary friction.    

    Making things easier for our clients is a perennial objective of our innovation strategy, and this led to us embedding Global Digital Disbursements into CashPro, Bank of America’s platform that clients use for their transaction banking needs. Now Global Digital Disbursements clients have access to other innovations such as our self-service tool CashPro Chat with Erica, and the cash forecasting solution, CashPro Forecasting.   

    BAN: What is Bank of America’s product development roadmap? 

    AS: For the team that I support, the product roadmap is focused on three outcomes: to enable popular payment rails, to expand our global reach, and to offer value-add overlay services that mask the underlying complexity of digital consumer payments. For example, we’re planning to add to Global Digital Disbursements more real-time and alias-based payment schemes, such as international Pay to Card so that companies can make high-volume, low-value payments to customers’ enabled debit cards globally.  

    Our clients play a crucial role in prioritizing what we develop since everything we do is driven by a desire to solve their needs. In recent times, those needs have included solutions that address security, transparency and ease of integration.    

    BAN: Where does Bank of America stand in terms of Global Disbursements capabilities today, and where do you aim to be? 

    AS: Global Digital Disbursements offers a robust suite of digital payment solutions to clients operating in the U.S. with disbursements through Zelle and PayPal, and internationally through PayPal wallets in more than 90 countries. In Canada, our solution is connected to the Canadian payments rail Interac, which also supports request for payment.  

    In 2024, we’ll continue to advise our clients on best practices for transitioning to digital payments, and in the first quarter, we’ll introduce another disbursement option for payments in the U.S. 

    BAN: How does your industry experience help guide your overall strategy and leadership style? 

    AS: My team continuously evaluates industry trends and brings digital payment experiences to life for our customers, which requires foresight and discipline to deliver on both short- and long-term strategic initiatives. This has helped me to develop a leadership style that emphasizes professional curiosity and openness to new ideas, underscored by a focus on execution.  

    I firmly believe that regular dialogue with customers and focusing on solving their challenges is key to staying on track in such an innovative time, and I couldn’t feel more fortunate to be part of the exciting evolution of payments in an increasingly digital world. 

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    Whitney McDonald

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  • Bank of America Co. (NYSE:BAC) Shares Sold by CX Institutional

    Bank of America Co. (NYSE:BAC) Shares Sold by CX Institutional

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    CX Institutional lessened its stake in Bank of America Co. (NYSE:BAC) by 48.9% during the fourth quarter, according to the company in its most recent 13F filing with the SEC. The institutional investor owned 18,925 shares of the financial services provider’s stock after selling 18,101 shares during the quarter. CX Institutional’s holdings in Bank of America were worth $637,000 as of its most recent filing with the SEC.

    Several other institutional investors and hedge funds have also recently bought and sold shares of the company. Adams Asset Advisors LLC raised its position in shares of Bank of America by 3.1% during the 4th quarter. Adams Asset Advisors LLC now owns 354,987 shares of the financial services provider’s stock valued at $11,952,000 after acquiring an additional 10,799 shares in the last quarter. First Bank & Trust raised its holdings in shares of Bank of America by 10.6% during the fourth quarter. First Bank & Trust now owns 8,474 shares of the financial services provider’s stock worth $285,000 after purchasing an additional 809 shares during the period. Redhawk Wealth Advisors Inc. acquired a new stake in Bank of America during the fourth quarter worth about $464,000. Sterling Group Wealth Management LLC acquired a new stake in Bank of America during the fourth quarter worth about $210,000. Finally, Advisor Resource Council raised its stake in Bank of America by 87.3% during the fourth quarter. Advisor Resource Council now owns 21,804 shares of the financial services provider’s stock worth $734,000 after acquiring an additional 10,164 shares during the period. Institutional investors and hedge funds own 68.06% of the company’s stock.

    Insider Buying and Selling at Bank of America

    In other Bank of America news, major shareholder Of America Corp /De/ Bank acquired 5,398 shares of Bank of America stock in a transaction that occurred on Wednesday, December 27th. The stock was acquired at an average price of $10.56 per share, with a total value of $57,002.88. Following the purchase, the insider now owns 5,398 shares in the company, valued at $57,002.88. The transaction was disclosed in a filing with the Securities & Exchange Commission, which is available through this hyperlink. Corporate insiders own 0.27% of the company’s stock.

    Bank of America Trading Down 1.2 %

    Bank of America stock opened at $37.05 on Friday. The company has a 50 day moving average price of $34.17 and a 200 day moving average price of $31.10. Bank of America Co. has a 52 week low of $24.96 and a 52 week high of $37.61. The company has a debt-to-equity ratio of 1.15, a quick ratio of 0.80 and a current ratio of 0.80. The firm has a market capitalization of $292.35 billion, a price-to-earnings ratio of 12.07, a P/E/G ratio of 1.69 and a beta of 1.38.

    Bank of America (NYSE:BACGet Free Report) last announced its quarterly earnings data on Friday, January 12th. The financial services provider reported $0.70 EPS for the quarter, topping analysts’ consensus estimates of $0.69 by $0.01. The firm had revenue of $22 billion during the quarter, compared to analyst estimates of $23.70 billion. Bank of America had a return on equity of 11.38% and a net margin of 15.42%. The business’s quarterly revenue was down 10.2% compared to the same quarter last year. During the same period last year, the company posted $0.85 EPS. Research analysts forecast that Bank of America Co. will post 3.12 EPS for the current year.

    Bank of America Announces Dividend

    The firm also recently announced a quarterly dividend, which will be paid on Friday, March 29th. Shareholders of record on Friday, March 1st will be paid a $0.24 dividend. This represents a $0.96 dividend on an annualized basis and a yield of 2.59%. The ex-dividend date of this dividend is Thursday, February 29th. Bank of America’s dividend payout ratio (DPR) is presently 31.27%.

    Wall Street Analysts Forecast Growth

    A number of brokerages have recently weighed in on BAC. Odeon Capital Group cut Bank of America from a “buy” rating to a “hold” rating and set a $33.90 price target on the stock. in a research report on Tuesday, January 16th. Morgan Stanley raised Bank of America from an “equal weight” rating to an “overweight” rating and increased their target price for the stock from $32.00 to $41.00 in a research report on Tuesday, January 30th. Barclays increased their price objective on shares of Bank of America from $39.00 to $43.00 and gave the stock an “overweight” rating in a report on Tuesday, January 2nd. Citigroup increased their price objective on shares of Bank of America from $37.00 to $39.00 and gave the stock a “neutral” rating in a report on Wednesday. Finally, BMO Capital Markets dropped their price target on shares of Bank of America from $37.00 to $36.00 and set a “market perform” rating on the stock in a research note on Tuesday, January 16th. One equities research analyst has rated the stock with a sell rating, five have given a hold rating and ten have given a buy rating to the company. According to data from MarketBeat.com, Bank of America presently has an average rating of “Moderate Buy” and an average price target of $35.65.

    Check Out Our Latest Research Report on Bank of America

    Bank of America Company Profile

    (Free Report)

    Bank of America Corporation, through its subsidiaries, provides banking and financial products and services for individual consumers, small and middle-market businesses, institutional investors, large corporations, and governments worldwide. It operates in four segments: Consumer Banking, Global Wealth & Investment Management (GWIM), Global Banking, and Global Markets.

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    Want to see what other hedge funds are holding BAC? Visit HoldingsChannel.com to get the latest 13F filings and insider trades for Bank of America Co. (NYSE:BACFree Report).

    Institutional Ownership by Quarter for Bank of America (NYSE:BAC)

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