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Vaidik Trivedi
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Vaidik Trivedi
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Brian Stone
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Royal Bank of Canada’s (RBC) discretionary and tech-related expenses jumped 22% year over year to $190 million during the first quarter as the bank focused on improving its technology and infrastructure “in support of business growth and product innovation,” according to its earnings presentation Wednesday. WHY IT MATTERS: The $1.4 trillion bank is upgrading its […]
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Brian Stone
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BMO Financial Group continued to enhance its digital strategy in the first quarter of 2023 via new digital card options, investment in AI capabilities and other automated solutions. THE BIGGER PICTURE: “We introduced several new automated solutions in commercial banking to improve efficiency and deliver best-in-class client and employee experiences,” said Chief Executive Darryl White […]
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Whitney McDonald
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The Canadian Scotiabank increased its year-over-year tech spend by 9% to $372 million during the first quarter to support business growth as the bank adjusts to recent staff reductions and prepares for economic uncertainty in the year ahead. WHY IT MATTERS: The $1 trillion bank has committed itself to “purposeful capital allocation,” President and Chief […]
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Brian Stone
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HSBC’s cost-reduction efforts have allowed the bank to up tech spend to improve workflow efficiency and customer experience. THE BIG PICTURE: The $3 trillion, London-based bank’s three-year cost reduction program, which has now ended, included the reduction of global corporate real estate, the branch network and operations headcount, Chief Executive Noel Quinn said during the […]
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Whitney McDonald
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Technology spend at banks varied during the fourth quarter of 2022 amid talk of a recession. The $3 trillion Bank of America saw 8% growth in non-interest expenses in Q4 to $5.1 billion and $1.8 trillion Wells Fargo saw a 5% year-over-year increase in tech spend to $902 million contributing to the bank’s 23% increase […]
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Brian Stone
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Capital One reported higher technology-related expenses for the fourth quarter despite reducing its tech workforce as the company “continues to invest in its retail banking business,” Chief Executive Richard Fairbank said during Tuesday’s Q4 earnings call. WHY IT MATTERS: The $455 billion bank reported a 9% year-over-year increase in total non-interest expenses to $5 billion […]
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Brian Stone
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Ally Financial is looking to capitalize on recent layoffs of tech talent to grow its own digital platforms despite potential economic turbulence to come this year. WHY IT MATTERS: The $191 billion bank plans to survey the workers being laid off at tech-driven companies and see who available, as major tech companies such as Amazon, […]
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Brian Stone
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Truist Financial increased its non-interest expenses in the fourth quarter of 2022 as minimum wage increased and the bank invested in technology, acquisitions, revenue-generating business and call center staff. The $548 billion bank’s adjusted non-interest expenses grew 8% year over year to $3.4 billion, according to its Q4 earnings presentation. WHY IT MATTERS: Although expenses […]
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Whitney McDonald
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Fifth Third Bank saw higher technology-related expenses during the fourth quarter as it continued to invest in “platform modernization,” including the launch of its new cloud-based mobile app, Chief Financial Officer Jamie Leonard said during today’s earnings call. WHY IT MATTERS: Fifth Third increased technology and communications spend 8% year over year to $111 million […]
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Brian Stone
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