BNY is expanding its use of AI and has integrated the tech in its multiyear transformation plan to drive growth and efficiency. Eliza, the bank’s multi-model agentic AI platform, can act as a copilot…
Read more 99% of BNY employees have AI accessAlly Financial is steadfast in its AI investment and is seeing its operations becoming efficient over time. “This quarter, we rolled out our proprietary AI platform Ally.ai to…
Read more Ally rolls out AI tool for 10K employees to automate, streamline processesBank of America is being judicious in deployment of AI within its operations but already seeing the role the technology is playing in maintaining its expenses. “We are…
Read more Bank of America’s focus is ‘getting the data right,’ CEO saysCitizens Bank is deploying AI and agentic AI as part of its Reimagine the Bank program. “We have a team of executives from across the bank working on…
Read more Citizens Bank’s deploys agentic AI in transformation programCitigroup is starting to realize returns on its investments in generative AI and tech modernization. The $1.7 trillion bank reported that its gen AI tool saved employees 100,000…
Read more Citi attributes 100K hours of savings to gen AI deploymentGoldman Sachs is leaning into AI to drive efficiency as it launches a new AI operating model across the institution. The One Goldman Sachs 3.0 model is “propelled…
Read more Goldman launches AI-driven One Goldman Sachs 3.0TD Bank is investing in its anti-money laundering efforts via technology, systems and personnel as it continues to restructure on the heels of hefty U.S. fines. In 2024,…
Read more TD Bank’s anti-money laundering effortTD Bank is investing in its anti-money laundering efforts via technology, systems and personnel as it continues to restructure on the heels of hefty U.S. fines. In 2024,…
Read more Inside TD Bank’s anti-money laundering effortBMO is investing in AI and launching new solutions to build deeper relationships with clients. “We’re seeing tangible value from AI in several areas, including decisioning, customer experience,…
Read more BMO launches two AI tools in fiscal 3rd quarterBBVA Argentina, a subsidiary of BBVA which serves South America, is revamping its tech stack to ensure the bank stays competitive against rising fintechs. “Digitalization, which was previously…
Read more Digitalization, AI table stakes in banking, BBVA saysNubank is deploying AI within its operations for efficiency gains and to expand its reach globally. The Brazil-based digital bank posted second-quarter earnings Aug.14, and shares of Nubank…
Read more Nubank using AI for underwriting, customer serviceFifth Third Bank’s overall noninterest expenses increased in the third quarter driven by higher technology and communication spend. The $214 billion bank saw a $23 million increase from…
Read more Fifth Third’s tech spend jumps 5% YoYKeyBank’s cloud migration costs contributed to increased computer processing spend despite total noninterest expense slightly declining in the third quarter. The $187 billion bank’s total noninterest expense, which…
Read more KeyBank’s computer processing spend spikes 17%Ally Financial expects deposits to flow out as interest rates go down, but it is looking to digital tools and experiences to maintain — and even grow —…
Read more Ally focuses on digital experience in face of outflowsJPMorgan Chase expects AI and other new tech to increase employee productivity but remains wary of AI tech companies’ inflated valuations. “Tech valuations, or any valuations, won’t stand…
Read more JPMorgan Chase warns of inflated AI tech valuationsBank of Montreal is deploying AI to improve customer experience and grow digital sales of its products to gain market share. In its third fiscal quarter of 2024,…
Read more BMO bot enables 3M customer interactions | Bank Automation NewsBNP Paribas is investing in AI, cloud infrastructure and cyber security as part of its modernization efforts. “The second quarter marked the continuation of our ambitious but disciplined…
Read more BNP has identified 780 AI use cases | Bank Automation NewsDuring the second quarter, Capital One continued to plan for its acquisition of Discover Financial Services as it awaits approval from the Federal Reserve. “Our applications for…
Read more Capital One, Discover plan integration, await merger approval | Bank Automation NewsDeutsche Bank and Santander Bank are deploying tech to simplify operations and cut costs, according to their earnings reports. Santander reported today that it saved 77 million euros…
Read more DB and Santander controlling costs through tech | Bank Automation NewsFifth Third Bank applied legacy practices to its digital account opening process, which has led to regulatory scrutiny. The Consumer Financial Protection Bureau alleged that the Cincinnati-based bank…
Read more Fifth third must invest in tech to manage regulatory risk | Bank Automation News
