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Tag: Automattic

  • WordPress co-founder files countersuit against WP Engine over trademark violations

    There’s been another turn in Automattic and WordPress co-founder Matt Mullenweg’s ongoing legal battle with WordPress provider WP Engine. In a counterclaim Automattic filed as part of WP Engine’s lawsuit against the company, it claims investment from private equity firm Silver Lake led WP Engine to violate its trademarks and fail to contribute to the open-source WordPress project.

    Automattic believes that following a $250 million investment from Silver Lake, which gave the firm a controlling interest in WP Engine, the hosting provider “sought to inflate its valuation and engineer a quick, lucrative exit.” It allegedly did that, per the counterclaim, by describing itself as the “WordPress Technology Company” and allowing its partners to refer to it as “WordPress Engine,” violations of the WordPress trademark. Automattic claims products WP Engine released like “Core WordPress” and “Headless WordPress” further obfuscated the company’s role, while WP Engine also failed to commit a promised “five percent of its resources to support the WordPress project.”

    The counterclaim goes on to say that Automattic and Mullenweg tried to work out these issues with WP Engine by offering a “fair trademark license,” but the company only “pretended to engage in licensing discussions,” while actually delaying any kind of agreement because it would “impact its earnings.” Keeping earnings up was important to WP Engine because Silver Lake was allegedly trying to sell WP Engine at a $2 billion valuation, and had even made “overtures to Automattic” about it.

    A WP Engine spokesperson provided the following statement to Engadget:

    WP Engine’s use of the WordPress trademark to refer to the open-source software is consistent with longstanding industry practice and fair use under settled trademark law, and we will defend against these baseless claims.

    Auttomatic’s countersuit tells a different story than the one WP Engine spun in its original lawsuit against the company, which accused Mullenweg of “abuse of power, extortion and greed.” WP Engine’s original complaint claimed that Automattic asked the company for eight percent of its monthly revenue as a royalty payment. Mullenweg’s attempts to punish WP Engine were seen as so aggressive at the time that over 100 Automattic employees voluntarily left the company in response. WP Engine won a preliminary injunction in response to its lawsuit, but it seems like the story might be more complicated than it originally appeared.

    Update, October 24, 3:35PM ET: Clarified Automattic’s relationship to open-source WordPress. The company is not WordPress’ creator.

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  • Automattic CEO Matt Mullenweg details Tumblr’s future after re-org | TechCrunch

    Automattic CEO Matt Mullenweg details Tumblr’s future after re-org | TechCrunch

    This week, WordPress.com owner Matt Mullenweg confirmed his company would be shifting the majority of Tumblr’s workforce to other areas at parent company Automattic in light of the social blogging site’s continued financial woes. After acknowledging and explaining the meaning behind a leaked internal memo detailing the staff changes, Mullenweg then went on to field a number of questions about Tumblr’s future in an AMA (Ask Me Anything) session on his own Tumblr blog. Here, the exec responded to questions about Tumblr’s plans for existing products, like Tumblr Live, its monetization efforts, policies, and its planned integration with the decentralized social networking protocol ActivityPub, which Mullenweg had earlier said was in the works.

    TechCrunch’s Amanda Silberling broke the news of the Tumblr re-org, noting that 139 of the site’s workers would be moved to other projects at Automattic, the parent company to not only Tumblr and WordPress.com, but also WP VIP, Day One, Pocket Casts, WooCommerce, and other apps and services, including the recently acquired all-in-one texting app Texts.com.

    But Mullenweg’s AMA offered a lot more insight into how the company plans to run Tumblr, the blogging site it picked up from Verizon for $3 million in 2019 Though the acquisition price was a steal — especially given Yahoo earlier bought it for over a billion dollars — the business itself is losing $30 million per year. That necessitated the re-org.

    Below are some of the key takeaways from Mullenweg’s exchange with Tumblr users during the AMA, which shed light on what’s ahead for Tumblr in 2024 and beyond.

    When are the staff changes happening?

    Mullenweg said the changes to the Tumblr team will happen on December 31, 2023. He said the team will be presented with other projects at Automattic and will be able to rank their top three picks, as staff is reassigned. The team impacted is known as “Bumblr” which is the internal name for the product side of Tumblr.

    The move was not a surprise, he added — the Tumblr team has known for over a year that if it couldn’t get the revenue up, some of them would have to work on other things that make the company money.

    Tumblr staff being reassigned will be able to choose from the following: WP.com, WooCommerce, Jetpack, Day One, Pocket Casts, WP VIP, .Org, Applied AI, Texts, self-serve advertising (Blaze), Newspack, Pressable, and Gravatar.

    Why were some people laid off without being reassigned?

    Mullenweg admitted that the company, like many, does engage in performance management reviews and sometimes that means people are let go.

    “Automattic is continuously hiring and firing people to try to create the best open web tech team in the world,” he wrote.

    In other words, some people were laid off but it wasn’t because of Tumblr’s financial woes.

    Will Tumblr’s localization plans be impacted by the staff changes?

    Mullenweg confirmed that translation and localization will continue, and are not impacted by the changes.

    What does success at Tumblr look like?

    The WordPress exec said a successful version of Tumblr would see it becoming a place that “everyone goes to hang out online” with a “billion micro-communities.” He didn’t share specifics, like how much money that would require, though.

    What are Tumblr’s monetization plans?

    Tumblr today offers a subscription which is currently the best way to support the site, Mullenweg said. Users can choose from either the Tumblr Supporter badge for $29.99/year or $2.99/month or subscribe to a similarly-priced ad-free offering. Subscribing on the web instead of in-app allows Tumblr to keep more of the revenue as it doesn’t have to pay app store commissions.

    However, out of Tumblr’s 11.5 million monthly active users, only 27,000 are subscribers (0.2%). If 10-20% subscribed, Tumblr would be in good shape, Mullenweg noted. Then, “we could run the site forever,” he shared.

    What’s more, he said the Tumblr Supporter badge hasn’t been very successful on its own, with only 2,300 total subscribers to that product.

    In response to another question, Mullenweg suggested that Tumblr users could gift subscriptions, ask people to subscribe, and be supportive of advertisers and brands that are supporting Tumblr.

    He mentioned, too, some changes ahead for TumblrMart. While the virtual goods and subscriptions will continue, Tumblr will likely have to “scale back the physical stuff” as it was only profitable on a small scale. (And the person running it doesn’t want to anymore, Mullenweg noted.)

    In other responses, Mullenweg appeared to be considering how to support Tumblr via ads in different ways.

    What’s the future of advertising on Tumblr?

    Mullenweg said the vast majority of ad revenue on Tumblr is from programmatic ads, due to a number of factors, including the site’s declining traffic and various attacks on brands running ads from Tumblr’s user base. He added that self-serve ads with Blaze have “gone well” and that tooling can be re-used across Tumblr, WooCommerce, and WordPress.

    Still, he noted that Blaze and Ad-free’s adoption is so small they can’t support Tumblr’s some 1,000 servers or its employee salaries.

    The exec added he’s thinking about new ways to allow advertisers to more easily duplicate campaigns they’re running elsewhere with similar formats, which would raise the quality of Tumblr’s ads. This could be targeted at brands looking to move some percentage of their ad budget away from Twitter/X, for example.

    Will Tumblr support moving blogs to WordPress.com?

    Here, the exec was a bit vague on future plans, but said Tumblr today has a full export option available and WordPress can import content. However, actually moving Tumblr blogs to WordPress.com would be a “tricky migration,” Mullenweg said, but hinted that new technology like AI will make it easier.

    How will Tumblr’s product change in 2024?

    Mullenweg admitted the team had been spread too thin and spent too much effort on things that didn’t work. In 2024, the company will “hone in on” the parts of Tumblr people love and put an end to the things that don’t work.

    He suggested that Tumblr will continue to innovate, as well, saying:

    “We’ll continue [to] stay on the bleeding edge of what technology allows and enables, and hopefully provide pressure for other social networks to step up their game, as they have with dozens of features Tumblr invented and others followed.”

    Areas of interest he cited were images, which he said were easy, but noted streaming high-res video would need to be paid (but not expensive.) He also noted that Automattic has some video technology it could lean on with VideoPress.

    In terms of missed opportunities, Mullenweg lamented the demise of the Post+ creator subscription, which would have directed all funds to creators without Tumblr taking a cut. But misinformation about fan fic writers being sued by copyright holders led to a coordinated attack campaign that led to every launch creator canceling the program, he said.

    “It was sad, because this was a feature users and creators said they wanted, and we prioritized making users money over projects that would make us money,” Mullenweg wrote.

    Is Tumblr Live shutting down?

    The exec hinted that Tumblr Live — a livestreaming video feature that Tumblr users haven’t liked — could be chopping block. He said that in 2024 Tumblr would “streamline some of the extra things that were launched (like Live) that haven’t gotten the adoption we hoped.”

    In responses to other questions, Mullenweg also said that Tumblr would “sunset or rollback some things we tried that didn’t work,” and even outright stated that Live itself will be re-assesed in January 2024 as to “whether it should be a part of the Tumblr app anymore.”

    How Tumblr is dealing with trolls?

    The troll question was a bit off-topic in terms of Tumblr’s future as a business, and instead spoke to the future of the site’s culture. Mullenweg said that he believes “super trolls” only account for less than 0.5% of Tumblr’s user base. Still, they can have an outsized impact, he admitted.

    Despite the staff changes, the company plans to increase its investment in Trust & Safety — the team that deals with bots, trolling, attacks, and hate speech — and will ban accounts engaging in these behaviors. It will also prevent those trolls from registering new accounts and repeating their behavior, he said.

    What’s going on with the ActivityPub integration for Tumblr?

    Mullenweg announced a year ago that Tumblr would add support for ActivityPub, the decentralized social networking protocol that supports apps like Twitter competitor Mastodon and others. But, apparently, that project has been put on the back burner. A Tumblr employee said it’s now something on the “Tumblr Labs” list and is being evaluated.

    In the AMA, Mullenweg only vaguely cleared up the confusion over the state of the project by saying that:

    “Every future for Tumblr that I’m involved in will include it being more open, supporting more standards, APIs, and open source.” 

    Will Tumblr un-ban porn?

    Nope. Art is allowed, but not “hardcore stuff,” Mullenweg said.

    Sarah Perez

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  • WordPress.com owner buys all-in-one messaging app Texts.com for $50M | TechCrunch

    WordPress.com owner buys all-in-one messaging app Texts.com for $50M | TechCrunch

    WordPress.com and Tumblr owner Automattic is adding another company to its portfolio with today’s news that it’s acquired the all-in-one messaging app Texts.com for $50 million. The app brings all your messaging apps together in a single dashboard, including iMessage, Slack, WhatsApp, Instagram, Telegram, Messenger, LinkedIn, Signal, Discord, and X, with plans for more in the future, a company blog post announced.

    Though other companies have tried to do something similar — like Beeper — Texts.com offers end-to-end encryption of your chats and other features users have always wanted, like the ability to schedule messages at a time that’s convenient for the recipient, not just for you. In addition, you can mark messages as unread even on services that don’t offer that feature, allowing you to remember to check that message again when you return, as well as get summaries of long group chats you’ve missed.

    The company explained its interest in the messaging platform in an announcement, saying that the acquisition allows it to move into a “fourth market that’s integral to the modern web experience: messaging.”

    Already, Automattic offers WordPress for online publishing, WooCommerce for e-commerce, and Tumblr for blogging and a suite of ad tools. It also acquired a journaling app, Day One, and a podcasts app Pocket Casts, in 2021 and more recently, an ActivityPub plugin that allows WordPress blogs to connect to the wider web of interconnected but decentralized social networking apps, like Mastodon, collectively known as the fediverse.

    With the acquisition, Texts.com founder Kishan Bagaria will join the company as the new head of messaging, along with the rest of the distributed Texts.com team.

    The Verge first reported the news of the acquisition.

    Speaking to the Pivot podcast, Automattic owner Matt Mullenweg explained that, in part, some of the desire for the deal was born out of personal frustration — everyone has multiple messaging apps, and it’s hard to track who you messaged on each one.

    “I found myself sort of getting very behind and so went out in the market and actually Automattic ended up making some investments in this space over the last few years, including in Element, which is a Matrix company, Beeper, which is another app, which has some similar things, but differently, and came across Texts, and was really just taken with the product,” he explained.

    In addition, he said he likes to work in areas that you can spend the rest of your life on.

    But Mullenweg also pointed to the current regulatory framework as something that made the deal more viable. With the EU regulations, he believed that it would be more difficult for Apple, Google, and Meta to block a smaller player like Texts because it’s user-centric, runs client-side, and is 100% encrypted.

    “So it’s just as secure as their desktop apps,” he said. (Apple has fought against opening up its iOS platform to third-party app stores because they’re less secure than its own. It couldn’t make that same argument with Texts.com).

    Mullenweg also believes that putting a messaging app in the hands of a company like Automattic — a sizable company not one considered a part of “Big Tech,” — will allow it to develop Texts more quickly and maintain its focus. He suggested that big companies, like Google, often don’t get messaging right. (In fact, Google had so many different messaging initiatives at one point, it became a running joke). Plus, iMessage has been locked into the Apple ecosystem which excludes people from participating, if they don’t have an iPhone or Mac. U.S. teens, in particular, are locked into the Apple universe because of the blue bubbles, The Wall Street Journal reported last year.

    The Automattic founder also said that Texts.com fits into the company because of its user-centric values tied to the way it tries to support everything people use for messaging.

    “As users, we use all these things. And the companies want to pretend you don’t, but we all do. So that’s also something we’ve taken a big approach for…we just tried to integrate with everything. Open source also makes it easy, because people can write plugins for anything,” he said. “So I think if you keep those three things in mind, you can compete with the big guys, and in fact, thrive.”

    Texts.com isn’t yet open to the public, but a waitlist is available.

    Sarah Perez

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