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  • Shoppers hunt for deals but inflation makes bargains elusive

    Shoppers hunt for deals but inflation makes bargains elusive

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    NEW YORK (AP) — Consumers holding out for big deals — and some much-needed relief from soaring costs on just about everything — may be disappointed as they head into the busiest shopping season of the year.

    While retailers are advertising sales of 30%, 50% and 70% off everything from TVs to gadgets, many items will still cost more than they did last year because of inflation and finding a true bargain may prove to be a challenge.

    From September through October, shoppers paid roughly 18% more for furniture and appliances than they did a year ago, according to a recent major data analysis by analytics company DataWeave, which tracks prices for hundreds of thousands of items across roughly three dozen retailers including Amazon and Target. For toys, they paid roughly 2% more.

    Things looked a bit better for consumers shopping for clothing — they paid nearly 5% less compared with last fall, according to DataWeave. Meanwhile, prices held steady for footwear.

    “It’s just a weird time for everybody to figure out what is the right price, and what is the real price,” said Nikki Baird, vice president of strategy of Aptos, a retail technology firm. “Consumers are really bad at discount math, and retailers are fully aware of it and do everything they can to take advantage of it.”

    William Wang, 24, who teaches high school math, says he’s more likely to notice price increases on everyday items — like his quesadilla that now costs $8 at his local deli — than for gifts he’s going to spend money on once a year.

    “I do feel like everything’s more expensive,” said the Brooklyn, New York, resident. “But I mainly keep track of it with small items, like food.”

    The latest government retail sales report shows retail sales rose last month even when adjusting for inflation. That underscores some resiliency among shoppers heading into the Black Friday weekend, the kickoff to the season.

    But cracks are forming.

    Third-quarter earnings results from major retailers show shoppers aren’t willing to pay full price and waiting for deals. Kohl’s, Target and Macy’s all noted Americans have also slowed their spending in the past few weeks.

    It’s a dramatic change from last year’s holiday period when shoppers began their holiday items as early as October for fear they wouldn’t get what they needed amid pandemic-infused clogs in the supply chain. They were also flush with cash from government stimulus money. Retailers were struggling to bring in items so they didn’t need to discount as much.

    Michael Liersch, head of advice and planning at Wells Fargo, said this holiday shopping season, it’s more likely that things will “appear discounted or feel discounted, or it will seem like there are big offers” but that between inflation and “shrinkflation” — when manufacturers quietly shrink package sizes without lowering the price — it’s often not the case.

    That trend played out in a recent spot check by DataWeave of different items. For example, a Cuisinart two-speed blender, listed at $59.99 but discounted at 25%, was available for $44.99 at grocery chain Fred Meyer. But it was still more expensive than last year’s blender, available for $39.99, after a 20% discount off a lower list price of $49.99.

    At Kohl’s, shoppers paid more for Nunn Bush Baker Street men’s dressy shoes this past fall than last year when discounts were actually bigger, and the list price was lower. The shoes were available for $79.99 after a nearly 16% price cut from the $95 suggested price; last year, the shoes were available for $59.99 after a 29% discount on a lower list price of $85.

    Kevin Brasler, executive editor of Consumers’ Checkbook, a nonprofit consumer organization, noted its researchers spent 33 weeks starting Feb. 9 tracking sale prices at 25 major retailers. They found most stores’ sale prices — even those that promote big savings — are bogus discounts, with retailers offering the same “sale price” more than half the time. In fact, at many retailers, the “regular price” or “list” price listed is seldom, if ever, what shoppers pay, Brasler said.

    Still, inflation-battered shoppers like Yoki Hanley are willing to take their chances and hold out for a bargain. So far, she doesn’t feel like she’s getting good deals for her eight grandchildren and plans to delay her buying until the last week before Christmas.

    “Everything went up so my little nest egg disappeared a whole lot quicker than I expected,” said the St. Croix resident. “I will wait until the last minute. They’ll get it, but it’s coming late.”

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  • Tech’s reality check: How the industry lost $7.4 trillion in one year

    Tech’s reality check: How the industry lost $7.4 trillion in one year

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    Pedestrians walk past the NASDAQ MarketSite in New York’s Times Square.

    Eric Thayer | Reuters

    It seems like an eternity ago, but it’s just been a year.

    At this time in 2021, the Nasdaq Composite had just peaked, doubling since the early days of the pandemic. Rivian’s blockbuster IPO was the latest in a record year for new issues. Hiring was booming and tech employees were frolicking in the high value of their stock options.

    Twelve months later, the landscape is markedly different.

    Not one of the 15 most valuable U.S. tech companies has generated positive returns in 2021. Microsoft has shed roughly $700 billion in market cap. Meta’s market cap has contracted by over 70% from its highs, wiping out over $600 billion in value this year.

    In total, investors have lost roughly $7.4 trillion, based on the 12-month drop in the Nasdaq.

    Interest rate hikes have choked off access to easy capital, and soaring inflation has made all those companies promising future profit a lot less valuable today. Cloud stocks have cratered alongside crypto.

    There’s plenty of pain to go around. Companies across the industry are cutting costs, freezing new hires, and laying off staff. Employees who joined those hyped pre-IPO companies and took much of their compensation in the form of stock options are now deep underwater and can only hope for a future rebound.

    IPOs this year slowed to a trickle after banner years in 2020 and 2021, when companies pushed through the pandemic and took advantage of an emerging world of remote work and play and an economy flush with government-backed funds. Private market darlings that raised billions in public offerings, swelling the coffers of investment banks and venture firms, saw their valuations marked down. And then down some more.

    Rivian has fallen more than 80% from its peak after reaching a stratospheric market cap of over $150 billion. The Renaissance IPO ETF, a basket of newly listed U.S. companies, is down 57% over the past year.

    Tech executives by the handful have come forward to admit that they were wrong.

    The Covid-19 bump didn’t, in fact, change forever how we work, play, shop and learn. Hiring and investing as if we’d forever be convening happy hours on video, working out in our living room and avoiding airplanes, malls and indoor dining was — as it turns out — a bad bet.

    Add it up and, for the first time in nearly two decades, the Nasdaq is on the cusp of losing to the S&P 500 in consecutive years. The last time it happened the tech-heavy Nasdaq was at the tail end of an extended stretch of underperformance that began with the bursting of the dot-com bubble. Between 2000 and 2006, the Nasdaq only beat the S&P 500 once.

    Is technology headed for the same reality check today? It would be foolish to count out Silicon Valley or the many attempted replicas that have popped up across the globe in recent years. But are there reasons to question the magnitude of the industry’s misfire?

    Perhaps that depends on how much you trust Mark Zuckerberg.

    Meta’s no good, very bad, year

    It was supposed to be the year of Meta. Prior to changing its name in late 2021, Facebook had consistently delivered investors sterling returns, beating estimates and growing profitably with historic speed.

    The company had already successfully pivoted once, establishing a dominant presence on mobile platforms and refocusing the user experience away from the desktop. Even against the backdrop of a reopening world and damaging whistleblower allegations about user privacy, the stock gained over 20% last year.

    But Zuckerberg doesn’t see the future the way his investors do. His commitment to spend billions of dollars a year on the metaverse has perplexed Wall Street, which just wants the company to get its footing back with online ads.

    The big and immediate problem is Apple, which updated its privacy policy in iOS in a way that makes it harder for Facebook and others to target users with ads.

    With its stock down by two-thirds and the company on the verge of a third straight quarter of declining revenue, Meta said earlier this month it’s laying off 13% of its workforce, or 11,000 employees, its first large-scale reduction ever.

    “I got this wrong, and I take responsibility for that,” Zuckerberg said.

    Mammoth spending on staff is nothing new for Silicon Valley, and Zuckerberg was in good company on that front.

    Software engineers had long been able to count on outsized compensation packages from major players, led by Google. In the war for talent and the free flow of capital, tech pay reached new heights.

    Recruiters at Amazon could throw more than $700,000 at a qualified engineer or project manager. At gaming company Roblox, a top-level engineer could make $1.2 million, according to Levels.fyi. Productivity software firm Asana, which held its stock market debut in 2020, has never turned a profit but offered engineers starting salaries of up to $198,000, according to H1-B visa data.

    Fast forward to the last quarter of 2022, and those halcyon days are a distant memory.

    Layoffs at Cisco, Meta, Amazon and Twitter have totaled nearly 29,000 workers, according to data collected by the website Layoffs.fyi. Across the tech industry, the cuts add up to over 130,000 workers. HP announced this week it’s eliminating 4,000 to 6,000 jobs over the next three years.

    For many investors, it was just a matter of time.

    “It is a poorly kept secret in Silicon Valley that companies ranging from Google to Meta to Twitter to Uber could achieve similar levels of revenue with far fewer people,” Brad Gerstner, a tech investor at Altimeter Capital, wrote last month.

    Gerstner’s letter was specifically targeted at Zuckerberg, urging him to slash spending, but he was perfectly willing to apply the criticism more broadly.

    “I would take it a step further and argue that these incredible companies would run even better and more efficiently without the layers and lethargy that comes with this extreme rate of employee expansion,” Gerstner wrote.

    Microsoft's president responds to big tech layoffs

    Activist investor TCI Fund Management echoed that sentiment in a letter to Google CEO Sundar Pichai, whose company just recorded its slowest growth rate for any quarter since 2013, other than one period during the pandemic.

    “Our conversations with former executives suggest that the business could be operated more effectively with significantly fewer employees,” the letter read. As CNBC reported this week, Google employees are growing worried that layoffs could be coming.

    SPAC frenzy

    Remember SPACs?

    Those special purpose acquisition companies, or blank-check entities, created so they could go find tech startups to buy and turn public were a phenomenon of 2020 and 2021. Investment banks were eager to underwrite them, and investors jumped in with new pools of capital.

    SPACs allowed companies that didn’t quite have the profile to satisfy traditional IPO investors to backdoor their way onto the public market. In the U.S. last year, 619 SPACs went public, compared with 496 traditional IPOs.

    This year, that market has been a bloodbath.

    The CNBC Post SPAC Index, which tracks the performance of SPAC stocks after debut, is down over 70% since inception and by about two-thirds in the past year. Many SPACs never found a target and gave the money back to investors. Chamath Palihapitiya, once dubbed the SPAC king, shut down two deals last month after failing to find suitable merger targets and returned $1.6 billion to investors.

    Then there’s the startup world, which for over a half-decade was known for minting unicorns.

    Last year, investors plowed $325 billion into venture-backed companies, according to EY’s venture capital team, peaking in the fourth quarter of 2021. The easy money is long gone. Now companies are much more defensive than offensive in their financings, raising capital because they need it and often not on favorable terms.

    Venture capitalists are cashing in on clean tech, says VC Vinod Khosla

    “You just don’t know what it’s going to be like going forward,” EY venture capital leader Jeff Grabow told CNBC. “VCs are rationalizing their portfolio and supporting those that still clear the hurdle.”

    The word profit gets thrown around a lot more these days than in recent years. That’s because companies can’t count on venture investors to subsidize their growth and public markets are no longer paying up for high-growth, high-burn names. The forward revenue multiple for top cloud companies is now just over 10, down from a peak of 40, 50 or even higher for some companies at the height in 2021.

    The trickle down has made it impossible for many companies to go public without a massive markdown to their private valuation. A slowing IPO market informs how earlier-stage investors behave, said David Golden, managing partner at Revolution Ventures in San Francisco.

    “When the IPO market becomes more constricted, that circumscribes one’s ability to find liquidity through the public market,” said Golden, who previously ran telecom, media and tech banking at JPMorgan. “Most early-stage investors aren’t counting on an IPO exit. The odds against it are so high, particularly compared against an M&A exit.”

    There have been just 173 IPOs in the U.S. this year, compared with 961 at the same point in 2021. In the VC world, there haven’t been any deals of note.

    “We’re reverting to the mean,” Golden said.

    An average year might see 100 to 200 U.S. IPOs, according to FactSet research. Data compiled by Jay Ritter, an IPO expert and finance professor at the University of Florida, shows there were 123 tech IPOs last year, compared with an average of 38 a year between 2010 and 2020.

    Buy now, pay never

    There’s no better example of the intersection between venture capital and consumer spending than the industry known as buy now, pay later.

    Companies such as Affirm, Afterpay (acquired by Block, formerly Square) and Sweden’s Klarna took advantage of low interest rates and pandemic-fueled discretionary incomes to put high-end purchases, such as Peloton exercise bikes, within reach of nearly every consumer.

    Affirm went public in January 2021 and peaked at over $168 some 10 months later. Affirm grew rapidly in the early days of the Covid-19 pandemic, as brands and retailers raced to make it easier for consumers to buy online.

    By November of last year, buy now, pay later was everywhere, from Amazon to Urban Outfitters‘ Anthropologie. Customers had excess savings in the trillions. Default rates remained low — Affirm was recording a net charge-off rate of around 5%.

    Affirm has fallen 92% from its high. Charge-offs peaked over the summer at nearly 12%. Inflation paired with higher interest rates muted formerly buoyant consumers. Klarna, which is privately held, saw its valuation slashed by 85% in a July financing round, from $45.6 billion to $6.7 billion.

    The road ahead

    That’s all before we get to Elon Musk.

    The world’s richest person — even after an almost 50% slide in the value of Tesla — is now the owner of Twitter following an on-again, off-again, on-again drama that lasted six months and was about to land in court.

    Musk swiftly fired half of Twitter’s workforce and then welcomed former President Donald Trump back onto the platform after running an informal poll. Many advertisers have fled.

    And corporate governance is back on the docket after this month’s sudden collapse of cryptocurrency exchange FTX, which managed to grow to a $32 billion valuation with no board of directors or finance chief. Top-shelf firms such as Sequoia, BlackRock and Tiger Global saw their investments wiped out overnight.

    “We are in the business of taking risk,” Sequoia wrote in a letter to limited partners, informing them that the firm was marking its FTX investment of over $210 million down to zero. “Some investments will surprise to the upside, and some will surprise to the downside.”

    Even with the crypto meltdown, mounting layoffs and the overall market turmoil, it’s not all doom and gloom a year after the market peak.

    Golden points to optimism out of Washington, D.C., where President Joe Biden’s Inflation Reduction Act and the Chips and Science Act will lead to investments in key areas in tech in the coming year.

    Funds from those bills start flowing in January. Intel, Micron and Taiwan Semiconductor Manufacturing Company have already announced expansions in the U.S. Additionally, Golden anticipates growth in health care, clean water and energy, and broadband in 2023.

    “All of us are a little optimistic about that,” Golden said, “despite the macro headwinds.”

    WATCH: There’s more pain ahead for tech

    There's more pain ahead for tech, warns Bernstein's Dan Suzuki

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  • Kindle’s 15-year anniversary is a reminder simplicity is king | CNN Business

    Kindle’s 15-year anniversary is a reminder simplicity is king | CNN Business

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    CNN Business
     — 

    Len Edgerly, a 72-year-old podcaster from Cambridge, Massachusetts, has spent the last 14 and a half years talking about his favorite tech product of all time: the Kindle.

    Edgerly, who records a weekly podcast called “The Kindle Chronicles,” has spoken to authors, readers, publishing industry experts and Amazon executives — even founder Jeff Bezos, twice — about his appreciation for the e-reader in more than 700 episodes.

    “I use the most basic Kindle, which is under $100,” said Edgerly, who said he’s owned about 30 Kindle devices over the years. “I love how small it is and fits in my pocket. It’s the one that most disappears when I read something. It’s like holding nothing but the words.”

    Amazon

    (AMZN)
    launched the original Kindle on November 19 2007, pushing the publishing industry to further embrace digital books and also kickstarting the e-commerce giant’s hardware efforts. In the 15 years since then, the tech industry has seen smartphones and tablets rise and surpass the e-reader space, but the Kindle’s e-ink display, compared to an LCD display, still draws fans by offering the most natural reading experience with limited eye strain.

    “The Kindle Chronicles” sometimes gets 2,000 downloads per episode, according to Edgerly, a niche but loyal listener base. A Kindle group on Reddit has more than 202,000 active members, ranking in the top 1% in terms of size, with users posting what they’re reading and taking pictures of the places where they bring their e-readers. There are also Facebook appreciation groups, and Kindles have been been spotted over the years in the hands of celebrities on vacation or in the background of popular shows such as “The Big Bang Theory.”

    The Kindle dates back to an earlier era of single-use, digital devices, from the iPod to cameras, that launched in the 2000s before smartphones became ubiquitous. Its staying power may be a testament to this approach, at least for a certain subset of users.

    “Much of the longevity for this type of single-use case device is that they just do one thing very, very well,” said David McQueen, a research director at ABI Research.

    Although the e-reader category has shrunk over time — many market research firms have stopped tracking sales and Amazon does not publicly share Kindle sales numbers — the Kindle continues to see demand as a reading device for a handful of reasons. It’s intuitive, can hold thousands of books, features a long battery life, is lightweight and upgrades aren’t always necessary. Amazon can keep Kindle prices relatively low because the business model is all about selling books, not selling hardware, McQueen said.

    Kindle, which was codenamed Fiona in its early days, sought to provide the best type of hardware for e-reading at a time when nothing else was on the market. The day it launched, it sold out in the first five and a half hours.

    “Our supply chain and manufacturing teams have had to scramble to increase production capacity,” Bezos said in a letter sent to shareholders at the time, which was shared publicly in 2017, on the tenth anniversary of its launch. “We knew Kindle would have to get out of the way, just like a physical book, so readers could become engrossed in the words and forget they’re reading on a device. We also knew we shouldn’t try to copy every last feature of a book — we could never out-book the book.”

    Bezos made good on that promise. Over the years, the Kindle has offered larger screens and touchscreens, the ability to adjust font size and spacing, and better processors and battery life. It improved its illumination with the Kindle Paperwhite, added waterproofing with the Kindle Oasis, launched a Kids Edition, and, most recently, introduced an e-pen for writing with the Kindle Scribe.

    The Kindle’s specs have gotten smarter, too. The first Kindle’s battery had to be recharged every other day if the wireless connectivity was turned on and had an internal storage of 250MB — enough for 200 medium-length books. Now, the battery lasts for up to six weeks, has 16GB of storage for thousands of books, and weighs 5.5 ounces (nearly half the weight of the original). Likewise, the original Kindle had access to 90,000 books in the Kindle Store compared to 13 million books now in the Kindle Store. The original cost was $399; now it starts at $99.

    Still, the Kindle today is strikingly similar to the original. Corey Badcock, head of Kindle product at Amazon who joined the company eight years ago, told CNN Business that’s been a strategic decision.

    “The vision of Kindle is that it’s always been about reading a book with the advantages of it being digital and portable,” Badcock said. “Year after year, people told us they don’t want notifications on the device or browser to watch YouTube. … People love the sanctuary part of it; that it is distraction free.”

    In 2017, Amazon told CNBC it had sold “tens of millions” of Kindles in its first 10 years. Badcock declined to share updated Kindle sales numbers but said the “business continues to grow and expand.”

    Linn Huang, an analyst at IDC Research, believes the most significant part of Kindle’s legacy is that it helped kickstart Amazon’s development of consumer tech devices. “It isn’t so much that the Kindle e-reader is still around, it’s that it launched Amazon as a consumer device manufacturer, and holy hell look at how far they’ve come in that regard,” she said.

    Amazon’s current lineup of hardware devices includes the Fire tablet, the Firestick media streaming gadget and the Echo smart speaker. Huang believes the Kindle will likely remain part of that lineup for another 15 years.

    “We’ll still have e-reader fanatics just like we still have those who prefer paper,” she said. “The more interesting question is will Kindle be broadly considered retro tech like vinyl record players or arcade cabinets of today?”

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  • Klarna CEO says firm was ‘lucky’ to cut jobs when it did, targets profitability in 2023

    Klarna CEO says firm was ‘lucky’ to cut jobs when it did, targets profitability in 2023

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    Sebastian Siemiatkowski, CEO of Klarna, speaking at a fintech event in London on Monday, April 4, 2022.

    Chris Ratcliffe | Bloomberg via Getty Images

    HELSINKI, Finland — Klarna will become profitable again by next year after making deep cuts to its workforce, CEO Sebastian Siemiatkowski told CNBC.

    Klarna lost more than $580 million in the first six months of 2022 as the buy now, pay later giant burned through cash to accelerate its expansion in key growth markets like the U.S. and Britain.

    Under pressure from investors to slim down its operations, the company reduced headcount by about 10% in May. Klarna had hired hundreds of new employees over the course of 2020 and 2021 to capitalize on growth fueled by the effects of Covid-19.

    “We’re going to return to profitability” by the summer of next year, Siemiatkowski told CNBC in an interview on the sidelines of the Slush technology conference last week. “We should be back to profitability on a month-by-month basis, not necessarily on an annual basis.”

    The Stockholm-based startup saw 85% erased from its market value in a so-called “down round” earlier this year, taking the company’s valuation down from $46 billion to $6.7 billion, as investor sentiment surrounding tech shifted over fears of a higher interest rate environment.

    Buy now, pay later firms, which allow shoppers to defer payments to a later date or pay over installments, have been particularly impacted by souring investor sentiment.

    Siemiatkowski said the firm’s depressed valuation reflected a broader “correction” in fintech. In the public markets, PayPal has seen its shares slump more than 70% since reaching an all-time high in July 2021.

    Ahead of the curve?

    Siemiatkowski said the timing of the job cuts in May was fortunate for Klarna and its employees. Many workers would have been unable to find new jobs today, he added, as the likes of Meta and Amazon have laid off thousands and tech remains a competitive field.

    “To some degree, all of us were lucky that we took that decision in May because, as we’ve been tracking the people who left Klarna behind, basically almost everyone got a job,” Siemiatkowski said.

    “If we would have done that today, that probably unfortunately would not have been the case.”

    His comments may raise eyebrows for former employees, some of whom reportedly said the layoffs were abrupt, unexpected and messily communicated. Klarna informed staff of the redundancies in a pre-recorded video message. Siemiatkowski also shared a list of the names of employees who were let go publicly on social media, sparking privacy concerns.

    While Siemiatkowski admitted to making some “mistakes” around moves to keep costs under control, he stressed that he believed it was the right decision.

    “I think to some degree actually, Klarna was ahead of the curve,” he said. “If you look at it now, there’s been tons of people who’ve been making similar decisions.”

    “I think it’s a good sign that we faced reality, that we recognized what was going on, and that we took those decisions,” he added.

    Siemiatkowski said there was some “insanity” caused by the competition among tech firms to attract the best talent. The job market was largely employee-driven, particularly in tech, as employers struggled to fill vacancies.

    That trend is under threat now, however, as the threat of a looming recession has prompted employers to tighten their belts.

    Earlier this month, Meta, Twitter and Amazon all announced they would lay off thousands of workers. Meta let go 11,000 of its employees, while Amazon parted with 10,000 workers. Under the reign of its new owner Elon Musk, Twitter laid off about half of its workforce.

    The tech sector has been under pressure broadly amid rising interest rates, high inflation and the prospect of a global economic downturn.

    But the mass layoff trend has been criticized by others in the industry. Julian Teicke, CEO of digital insurance startup Wefox, decried the wave of layoffs, telling CNBC in an interview that he’s “disgusted” by the disregard of some companies for their employees.

    “I believe that CEOs have to do everything in their power to protect their employees,” he said in a separate interview at Slush. “I haven’t seen that in the tech industry. And I’m disgusted by that.”

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  • Has your workplace caught the ‘turnover contagion’? Here are some warnings signs

    Has your workplace caught the ‘turnover contagion’? Here are some warnings signs

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    From Meta and Twitter, to Salesforce and Amazon, the tech industry has been plagued by a wave of layoffs in recent months and thousands have lost their jobs.

    A new report suggests that may not be the end of their worries, as the dismissal of employees could have a ripple-effect on those who remain in the company.

    People analytics firm Visier found that employees are 7.7% more likely to leave after an “involuntary resignation” or termination occurs within their team, while 9.1% are more prone to resign if a team mate’s exit was voluntary. 

    This phenomenon is called “turnover contagion,” the report said, where workers quit their jobs because of their peers. 

    When a co-worker’s intentions to quit becomes obvious to others, their behaviors, thoughts and attitudes about their job and the company can become a trigger for others to re-evaluate their own employment situation.

    The people analytics firm conducted an experiment across 86 organizations, with more than 1,000 employees around the world. 

    “Employee resignations are not isolated events, but happen in a social setting,” it added. Turnover in a team can also create disruption and frustration for remaining team members. 

    “Humans have a tendency to imitate other people,” Andrea Derler, Visier’s principal of research and value told CNBC Make It

    “When a co-worker’s intention to quit becomes obvious to others, their behaviors, thoughts and attitudes about their job and the company can become a trigger for others to reevaluate their own employment situation.”

    This is especially so in a hot job market, where employees receive more “pings from recruiters” than before, Derler added. 

    “[This] can provide the ideal breeding ground for turnover contagion as the interviewing process and learning more about potential other employers is made easier for employees.” 

    Smaller teams at higher risk 

    According to Visier, smaller teams are most at risk of turnover contagion. For example, employees who work on teams of 3 to 5 are 12.1% more likely to resign after a team member quits, compared to 14.5% for teams of 6 to 10, said the study.

    That is due to “strong interdependencies” and personal relationships between co-workers in smaller teams, said Derler.  

    “Smaller teams may interact more frequently and get a better sense of each others’ shared experiences of the working conditions, the organization as a whole or even management — and of course, each other’s turnover intentions.”

    Turnover contagion can last as long as 135 days, the report added, from the moment an employee voluntarily resigns. 

    For layoffs however, the contagion window is shortened to 105 days, it added.

    Want to quit too? Think again

    Derler stressed that it’s “easy to get carried away” when team members resign and she recommends doing a proper evaluation of one’s own work situation before jumping the gun. 

    Some questions to help evaluate one’s own circumstances would be: 

    • Do I feel engaged at work?
    • Can I support my current employer’s mission?
    • Can I balance my work with my life outside of work?
    • What is my perceived burnout status?
    • Do I feel fairly compensated and can I see a future for me at this company?
    • Is the driver for my thoughts and feelings about quitting influenced more by my peer who is leaving, or based on my own motivations?

    While there are a multitude of personal, professional and economic reasons that can influence a person to quit, companies underestimate the impact that “one person’s resignation can have on their peer’s decision to leave or stay,” the report added.

    For employers who are worried about losing more people to resignations, there are “pre-quitting behaviors” that they can look out for, according to Visier.

    That includes decreased productivity, a lesser commitment to long-term timelines, or leaving early from work more frequently than usual. 

    “While line managers should always work on talent retention activities … it may be particularly important during the first five months after losing a team member to focus on career conversations, ‘stay-interviews,’ or the exploration of internal mobility opportunities to further engage remaining team members,” Visier said in its report. 

    Don’t miss: Thousands at Meta, Twitter, Salesforce lost jobs this week—the shock could ripple through the economy for months

    Like this story? Subscribe to CNBC Make It on YouTube!

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  • U.S. shoppers to spend less this holiday season, but Amazon still stands to gain, Goldman Sachs says

    U.S. shoppers to spend less this holiday season, but Amazon still stands to gain, Goldman Sachs says

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    Amazon signage is displayed outside of an Amazon.com Inc. delivery hub in the late evening of Amazon Prime Day, July 12, 2022 in Culver City, California.

    Patrick T. Fallon | AFP | Getty Images

    Amid mounting economic uncertainty this holiday season, nearly three-quarters of U.S. shoppers plan to spend less than or the same as last year, according to a new Goldman Sachs consumer survey. And Club holding Amazon (AMZN), a leading retailer for holiday sales and promotions, should be a top destination for American bargain-hunters.

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  • Amazon CEO says job cuts will continue into next year | CNN Business

    Amazon CEO says job cuts will continue into next year | CNN Business

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    CNN Business
     — 

    Amazon CEO Andy Jassy said job cuts at the e-commerce giant would continue into early next year, in his first public remarks since the company began widespread layoffs earlier this week.

    “Our annual planning process extends into the new year, which means there will be more role reductions as leaders continue to make adjustments,” Jassy wrote in a letter to staff Thursday. “Those decisions will be shared with impacted employees and organizations early in 2023.”

    Jassy said that the company hasn’t “concluded yet exactly how many other roles will be impacted” by the layoffs, but added that “each leader will communicate to their respective teams when we have the details nailed down.”

    Amazon confirmed on Wednesday that layoffs had begun at the company, just days after multiple outlets reported the e-commerce giant planned to cut around 10,000 employees this week.

    Amazon

    (AMZN)
    and other tech firms significantly ramped up hiring over the past couple of years as the pandemic shifted consumers’ habits toward e-commerce. Now, many of these seemingly untouchable tech companies are experiencing whiplash and laying off thousands of workers as people return to pre-pandemic habits and macroeconomic conditions deteriorate.

    Facebook-parent Meta recently announced 11,000 job cuts, the largest in the company’s history. Twitter also announced widespread job cuts after Elon Musk bought the company for $44 billion.

    Jassy alluded to the macroeconomic climate in his memo Thursday, saying this year’s annual operating review “is more difficult due to the fact that the economy remains in a challenging spot and we’ve hired rapidly the last several years.”

    Jassy said that this is the most difficult decision the company has had to make during his year-and-a-half tenure at Amazon’s helm.

    “It’s not lost on me or any of the leaders who make these decisions that these aren’t just roles we’re eliminating, but rather, people with emotions, ambitions, and responsibilities whose lives will be impacted,” Jassy wrote.

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  • Amazon CEO says more layoffs are coming in 2023

    Amazon CEO says more layoffs are coming in 2023

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    Amazon.com Inc. plans more layoffs, but employees will have to wait until 2023 to see if their jobs are affected.

    Chief Executive Andy Jassy said Thursday that while Amazon
    AMZN,
    -2.34%

    already confirmed that it was eliminating jobs in its devices and books businesses, an unknown number of layoffs impacting other teams are still to follow.

    See more: Amazon confirms layoffs, becoming latest tech powerhouse to slash roles

    “Our annual planning process extends into the new year, which means there will be more role reductions as leaders continue to make adjustments,” he said in a blog post on the company’s corporate site. “Those decisions will be shared with impacted employees and organizations early in 2023.”

    While Jassy doesn’t know “exactly how many other roles will be impacted,” he does know “that there will be reductions in our Stores and PXT organizations.” The company already announced a “voluntary reduction offer for some employees” working in PXT, or People Experience and Technology Solutions.

    The Wall Street Journal reported earlier this week that Amazon could end up slashing 10,000 jobs.

    Jassy took over as Amazon’s CEO in July 2021 and said Thursday that “without a doubt,” the move to cut staff is “the most difficult decision we’ve made” since he’s been in the role.

    “It’s not lost on me or any of the leaders who make these decisions that these aren’t just roles we’re eliminating, but rather, people with emotions, ambitions and responsibilities whose lives will be impacted,” Jassy said.

    He added that Amazon “has weathered uncertainty and difficult economies in the past, and we will continue to do so.” Jassy emphasized that Amazon will continue to plug away on more established areas like stores, advertising and cloud computing, as well as newer initiatives like Prime Video, the Alexa voice assistant and healthcare.

    Amazon joins other technology companies including Meta Platforms Inc.
    META,
    -1.57%
    ,
    Snap Inc.
    SNAP,
    -1.36%
    ,
    Shopify Inc.
    SHOP,
    -2.05%

    and Twitter in recently eliminating jobs. An activist investor earlier this week urged Alphabet Inc.
    GOOG,
    -0.49%

    GOOGL,
    -0.50%

    to cut positions as well.

    See more: Here are the companies in the layoffs spotlight

    Shares of Amazon were up 0.3% in after-hours trading Thursday after declining 2.3% in the regular session.

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  • Amazon confirms it has begun laying off employees | CNN Business

    Amazon confirms it has begun laying off employees | CNN Business

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    CNN
     — 

    Amazon confirmed on Wednesday that layoffs had begun at the company, two days after multiple outlets reported the e-commerce giant planned to cut around 10,000 employees this week.

    The initial cuts at Amazon will impact roles on the devices and services team, per a memo shared publicly by Dave Limp, senior vice president of devices & services at Amazon

    “After a deep set of reviews, we recently decided to consolidate some teams and programs. One of the consequences of these decisions is that some roles will no longer be required,” Limp said. “We notified impacted employees yesterday, and will continue to work closely with each individual to provide support, including assisting in finding new roles.”

    Limp did not specify how many employees have been cut.

    Amazon spokesperson Kelly Nantel told CNN Business in a statement that the company looks at all of its businesses as part of an annual operating review process. “As we’ve gone through this, given the current macro-economic environment (as well as several years of rapid hiring), some teams are making adjustments, which in some cases means certain roles are no longer necessary,” Nantel added.

    She continued: “We don’t take these decisions lightly, and we are working to support any employees who may be affected.”

    On Tuesday evening into Wednesday morning, many laid-off Amazon workers posted publicly on LinkedIn that they had been impacted by the job cuts and were looking for work. Some of these posts mentioned they were on teams involved with Amazon’s voice assistant, Alexa.

    Amazon and other tech firms significantly ramped up hiring over the past couple of years as the pandemic shifted consumers’ habits towards e-commerce. Now, many of these seemingly untouchable tech companies are experiencing whiplash and laying off thousands of workers as people return to pre-pandemic habits and macroeconomic conditions deteriorate.

    Facebook-parent Meta recently announced 11,000 job cuts, the largest in the company’s history. Twitter also announced widespread job cuts after Elon Musk bought the company for $44 billion, funded in part by debt financing.

    In a sobering sign of the times, a growing number of business leaders in the tech sector – from Meta CEO Mark Zuckerberg to Twitter co-founder Jack Dorsey – have been issuing remorseful apologies in recent weeks as their employees lose their livelihoods.

    After reaching record highs during the pandemic, shares of Amazon have shed more than 40% in 2022 so far.

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  • Amazon launches message-based virtual clinic for allergies, acne and hair loss | CNN Business

    Amazon launches message-based virtual clinic for allergies, acne and hair loss | CNN Business

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    CNN Business
     — 

    Amazon on Tuesday launched a virtual clinic to treat common health conditions, including allergies, acne and hair loss, in the latest move by the e-commerce giant to expand its reach into the health care industry.

    The service, called Amazon Clinic, is a “message-based virtual care” option that is intended to connect “customers with affordable virtual care options when and how they need it,” Dr. Nworah Ayogu, the chief medical officer and general manager of the new service, said in a blog post.

    Amazon

    (AMZN)
    Clinic offers treatments for more than 20 common health conditions and is initially available in 32 states, with hopes to expand to additional states in the coming months, Ayogu added.

    In recent years, Amazon has gradually been growing its footprint in the health care sector. It acquired online pharmacy PillPack in 2018, which it later launched its own digital pharmacy, Amazon Pharmacy, in 2019. Earlier this year, Amazon agreed to acquire One Medical, a membership-based primary care service, for $3.9 billion.

    These moves come as Amazon broadens its reach into every corner of customers’ lives, including grocery stores, video streaming, home devices and more. Some of these efforts have come under scrutiny from activists and lawmakers.

    To use Amazon Clinic, Ayogu said customers simply select their condition, “then choose their preferred provider from a list of licensed and qualified telehealth providers.” From there, customers complete a questionnaire and will be connected to doctors through a message-based portal. After an initial chat, the medical professional will send a treatment plan and any necessary prescriptions to the user’s preferred pharmacy.

    Amazon Clinic does not accept insurance at this time, but it is FSA and HSA eligible. The company said customers will be able to see how much a consultation will cost when they set out to seek treatment. The prices are set by the providers, not Amazon Clinic, Ayogu’s blog post added, and in many cases, “the cost of care is equivalent or less than the average copay.”

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  • What the Club is watching Tuesday — more cooler inflation, Dow stock earnings, price target hikes

    What the Club is watching Tuesday — more cooler inflation, Dow stock earnings, price target hikes

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    U.S. stock futures point to strong Wall Street open Tuesday as another government report points to slowing inflation.

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  • New York Times: Amazon plans to lay off thousands of employees | CNN Business

    New York Times: Amazon plans to lay off thousands of employees | CNN Business

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    CNN Business
     — 

    Amazon is planning to lay off some 10,000 employees in corporate and technology jobs, the New York Times reported on Monday, citing anonymous sources with knowledge of the matter.

    The job cuts could start as early as this week, and will likely include staff working on Amazon

    (AMZN)
    devices (such as its voice-assistant Alexa), as well as people in its retail and human resources divisions, according to the report. “The total number of layoffs remains fluid,” the report stated.

    Amazon did not immediately respond to CNN Business’ request for comment Monday. CNN has not been able to independently confirm the report. The Wall Street Journal also reported Monday that Amazon is set to lay off thousands of workers, citing a person familiar with the matter.

    The news would make Amazon the latest in a spate of tech companies that have announced significant layoffs in recent weeks, amid broader economic uncertainty and a sharp slowdown in the demand many tech giants saw during the pandemic that led them to quickly add staff. Last week, Facebook-parent Meta announced it is laying off 11,000 employees.

    Earlier this month, Amazon said it was freezing corporate hiring “for the next few months,” citing economic uncertainty and “how many people we have hired” in recent years. Amazon rapidly grew its headcount as the pandemic shifted consumer habits and spending towards e-commerce. In its most-recent earnings report, however, Amazon forecast its revenue for the holiday quarter would be lighter than analysts had expected.

    Shares in Amazon have fallen more than 40% in 2022 so far amid a broader market decline.

    News of potential layoffs comes at a crucial time for the retail industry, ahead of the holiday shopping season. Despite recession fears and inflationary pressures, the National Retail Federation is predicting a 6% to 8% sales increase from last year during the holiday shopping months.

    Last month, Amazon founder Jeff Bezos tweeted about the possibility of a looming recession, writing, “the probabilities in this economy tell you to batten down the hatches.” In an interview with CNN’s Chloe Melas on Saturday, Bezos said that advice was meant for business owners and consumers alike. “Take some risk off the table,” he said. “Just a little bit of risk reduction could make the difference.”

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  • Top Morningstar strategist says stocks are undervalued by 15% and shares 6 favorites

    Top Morningstar strategist says stocks are undervalued by 15% and shares 6 favorites

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  • Silicon Valley’s greatest minds misread pandemic demand. Now their employees are paying for it. | CNN Business

    Silicon Valley’s greatest minds misread pandemic demand. Now their employees are paying for it. | CNN Business

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    CNN Business
     — 

    In the early months of the pandemic, Facebook only grew bigger and more central to our lives. With lockdowns spreading, countless people began shopping, socializing and working on Facebook and other online platforms. As CEO Mark Zuckerberg said in March 2020, usage was so high that the company was “just trying to keep the lights on.”

    Against that backdrop, Zuckerberg’s company went on a remarkable hiring spree. Facebook, which later rebranded as Meta, went from

    48,268
    staffers in March 2020 to more than 87,000 as of September of this year. In other words, it hired another Facebook’s worth of staff. And it looked like the company would only keep hiring to support its ambitious plans to build a future version of the internet called the metaverse.

    On Wednesday, however, Zuckerberg reversed course and laid off more than 11,000 employees, marking the most significant cuts in the company’s history. In a memo to staff, Zuckerberg coughed up some of the hardest words in the English language. “I got this wrong,” he wrote, “and I take responsibility for that.”

    “At the start of Covid, the world rapidly moved online and the surge of e-commerce led to outsized revenue growth,” Zuckerberg wrote. “Many people predicted this would be a permanent acceleration that would continue even after the pandemic ended. I did too, so I made the decision to significantly increase our investments. Unfortunately, this did not play out the way I expected.”

    Silicon Valley operates on many myths, but one of them is the idea of the founder as a visionary who can see key trends coming years if not decades out. But Zuckerberg is one of a growing list of prominent tech leaders who are cutting costs and issuing mea culpas after failing to anticipate a whiplash in the market between 2020 and 2022.

    The tech industry, already seemingly invincible in early 2020, only grew more dominant during the pandemic while other parts of the economy were upended. Consumers shifted spending online. The Federal Reserve maintained near-zero interest rates at the time, giving tech companies easier access to capital. And private and public market valuations for tech companies only seemed to go higher.

    As the world reopened, however, many consumers have returned to their offline lives. Meanwhile, high inflation and fears of a looming recession have cut into consumer and advertiser spending, disrupting the core businesses of many of the biggest names in tech, after years of rapid growth.

    Now the industry is cutting thousands of jobs.

    Last month, home fitness company Peleton — which had been embraced by investors during the pandemic — underwent its fourth round of layoffs in 2022. Last week, payment-processing giant Stripe said it was eliminating 14% of its staff. And Twitter recently announced widespread job cuts after its new owner Elon Musk bought the company for $44 billion, funded in part by debt financing.

    While Musk was largely silent regarding the mass layoffs, Twitter co-founder Jack Dorsey, who ran the company until late 2021, said in a contrite thread that he takes responsibility for the situation. “I grew the company size too quickly. I apologize for that,” Dorsey wrote.

    Twitter headquarters is seen on Friday, October 28, 2022 the day after Elon Musk aquired Twitter for $44 billion.

    Patrick Collison, CEO of Stripe, one of the most valuable startups in the world, similarly told employees that leadership takes responsibility for the pandemic-era miscalculations that resulted in people losing their livelihoods.

    “For those of you leaving: we’re very sorry to be taking this step and John and I are fully responsible for the decisions leading up to it,” Collison wrote. “We were much too optimistic about the internet economy’s near-term growth in 2022 and 2023 and underestimated both the likelihood and impact of a broader slowdown.”

    Other big tech companies, including Amazon, Apple and Google, are now pausing or slowing hiring amid recession fears after a wave of expansion. Amazon, in particular, had seen breakneck growth during the pandemic, doubling its fulfillment centers in a two-year-period, only to shift earlier this year to focusing on “cost efficiencies.”

    The e-commerce giant is now freezing corporate hiring “for the next few months” and reportedly looking to cut costs in some of its unprofitable units. Amazon spokesperson Brad Glasser said senior leadership regularly reviews investment outlook and financial performance, adding, “As part of this year’s review, we’re of course taking into account the current macro-environment and considering opportunities to optimize costs.”

    While there have been layoffs in Silicon Valley over the years, the latest wave of cost cuts appears to be hitting every corner of the industry, including the engineers and coders who were often considered untouchable. The tech bubble may not have burst, but the bubble on top of the bubble certainly has.

    Zuckerberg said Meta’s layoffs would be spread throughout the company, including impacting both its family of apps and the Reality Labs division that is tasked with helping build the metaverse. He noted that some teams — such as recruiting — will be affected more than others.

    With Musk at the helm, Twitter slashed half its staff, including on its ethical AI, marketing and communication, search and public policy teams.

    Roger Lee, a startup founder based in San Francisco, has been closely tracking layoffs in the tech industry since the onset of the pandemic via his website Layoffs.fyi. Initially, his goal was to informally keep track of staffing reductions to help look for potential candidates to recruit for his own company, a digital 401(k) provider for small businesses. Eventually, laid-off workers began submitting their own data and compiling spreadsheets for his website to attract the attention of recruiters.

    “I did not, unfortunately, anticipate the extent to which the layoffs were going to surge,” Lee told CNN Business. With nearly two months still left to go, he said the number of tech employees laid off in 2022 has already surpassed 100,000 based on his data.

    Lee said some of the biggest trends he’s been seeing recently are major job losses across recruiting, human resources, and sales teams. While “engineers are still in better shape relative to the other roles,” Lee said his data indicate even these positions have suffered cuts in recent months.

    “No one knows how long this current period is going to last,” he said.

    Already, there’s been a clear shift in the industry’s mood. Blind, a popular online forum that lets employees at major companies commune anonymously to share interview tips and brag about compensation packages, has emerged as a sobering forum where people are posting about layoffs rather then their jobs.

    Some laid-off workers are also banding together on social media and crowdsourcing spreadsheets for recruiters. These workers have created documents featuring hundreds of names and LinkedIn profiles (as well as visa statuses) of former Twitter and Meta workers.

    While some companies may be better equipped to weather the storm than others, it’s becoming apparent that no company is completely unaffected, said Nikolai Roussanov, a professor of finance at the Wharton School of the University of Pennsylvania.

    “Tech has been clobbered so much precisely because it has been seen as very immune to fluctuations in the real economy, but in the end, nobody is immune,” Roussanov said. “And that realization, I think, is important and perhaps what contributed to these sky-high valuations coming down pretty quickly.”

    Meta’s market cap has fallen from a peak of more than $1 trillion last year to less than $300 billion. Amazon, meanwhile, has seen its market cap drop by $1 trillion from a peak last summer.

    Roussanov said current fears of a recession are not unwarranted, but in many ways, “there is a little bit of a self-fulfilling nature to this.” He added: “As these fears become more and more widespread, they slow down people’s consumption, they slow down firm investment, and that kind of snowballs on itself.”

    What’s going on in tech right now is “perhaps a taste of what’s yet to come” elsewhere, Roussanov said.

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  • Gap launches its store on Amazon | CNN Business

    Gap launches its store on Amazon | CNN Business

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    New York
    CNNBusiness
     — 

    Gap announced Thursday that it has officially launched its store on Amazon.

    While shoppers were able to buy Gap merchandise on Amazon previously through third-party sellers, the new partnership with Amazon Fashion marks the first time that Gap itself is selling its products on the online marketplace.

    The items, available for purchase beginning today on Amazon US and Amazon Canada, include the basics that Gap is known for — hoodies, T-shirts, denim, socks, underwear and sleepwear for adults, kids and infants.

    Gap

    (GPS)
    Inc. said its Amazon store will also include Baby Gap

    (GPS)
    -branded items such as nursery furniture, strollers, bassinets and cribs.

    None of the Gap items are exclusive to Amazon

    (AMZN)
    , however, and will also be available for purchase in Gap stores and on Gap.com. Amazon

    (AMZN)
    said items from Gap’s store will be included for Prime delivery.

    Gap shares were up over 7% in late afternoon trading Thursday.

    “Collaborating with Amazon Fashion provides us a new channel to deliver Gap’s modern American essentials to even more customers in the US and Canada,” Mark Breitbard, CEO of Global Gap Brand, said in a statement.

    Teaming up with Amazon could help Gap expand its market reach in the US and Canada, and comes at a pivotal moment for the company. Gap Inc. has suffered a string of setbacks recently as it struggles to boost sales.

    In October, the company pulled all Yeezy Gap merchandise from its stores and shut down YeezyGap.com. The company has had a change in leadership amid slumping sales and has suffered from inventory and merchandising problems at its better-performing Old Navy division.

    “Gap is facing slowing footfall at its own stores and has struggled to grow sales for years. It will hope that making some of its range available on Amazon will help grow exposure and sales — especially among the family demographic,” said Neil Saunders, retail analyst and managing director of Globaldata Retail.

    He added, “this is a win for Amazon as it brings a big brand name on to its site and helps boost its credentials in fashion and apparel.”

    But there are risks for Gap, as the new partnership with Amazon could reduce the chain’s direct sales even further and make it overly reliant on an outside distributor, Saunders said.

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  • Alibaba’s international arm is spending millions to expand into South Korea

    Alibaba’s international arm is spending millions to expand into South Korea

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    Alibaba’s international e-commerce platform AliExpress has expanded in South Korea and Brazil, in addition to Europe. Pictured here is an AliExpress locker in Poland in July 2022.

    Nurphoto | Nurphoto | Getty Images

    BEIJING — Alibaba‘s international e-commerce business AliExpress is spending the equivalent of $7 million to reach consumers in South Korea, the unit told CNBC in an exclusive interview.

    AliExpress said it launched three-to-five-day shipping to South Korea last year, allowing South Korean residents to buy some products, especially in fashion, from Taobao. That’s Alibaba’s main e-commerce site in China.

    In all, the business unit said it spent 10 billion won this year in South Korea to lower product prices. The company wants to “make sure we have the best pricing,” said Gary Topp, European commercial and marketing director at AliExpress.

    The investment looks to tap a market that’s valued at billions of dollars, and currently dominated by the U.S.

    South Koreans’ online purchases from foreign retail sites grew by $1 billion in 2021 to $4.5 billion, with 41% stemming from the U.S., according to a report in August by the U.S. International Trade Administration.

    “Although in 2020, the United States was ranked number one, other countries such as China are expanding their presence in the Korean e-commerce market,” the report said, noting South Korean consumers are now buying from more than 30 countries.

    From January to September this year, the number of AliExpress app users among South Koreans increased by 22%, Seoul-based independent data analytics company TDI said.

    That brought monthly active users in South Korea to a record 2.72 million in September, TDI said.

    AliExpress said it didn’t comment on third-party data.

    Gross merchandise volume in South Korea rose by 44% last year, and the number of buyers grew by 50%, Zhang Kaifu, vice president of Alibaba and General Manager of AliExpress, at a conference in April. The company confirmed the data, which didn’t include monetary amounts. GMV measures total sales value over a certain period of time.

    Read more about China from CNBC Pro

    In August last year, AliExpress was already one of the top five sites most-used by South Koreans for buying products directly from overseas sellers, according to the Korea Consumer Agency, a government agency. The other sites were Amazon, iHerb, eBay and Q0010.

    In past years, AliExpress focused primarily on reaching the European market. Public disclosures about subsidies focused on making it cheaper and faster for consumers in Spain, France and other European countries to receive packages.

    As the company geared up for its big November shopping festival — the Singles Day shopping event leading up to Nov. 11 — it said it will be offering two-day local delivery to customers in Spain and France. This fall, AliExpress began rolling out interest-free installment payment plans for customers in Europe.

    China’s overseas e-commerce push

    How Coupang grew into South Korea's biggest online retailer

    AliExpress, which launched in 2010, declined to comment on the competition.

    Alibaba said in the quarter ended June 30 that revenue from its international commerce retail business fell by 3% year-on-year to $1.57 billion due primarily to challenges in the European market, such as the depreciation of the euro against the U.S. dollar and new EU tax rules.

    During the same quarter, the company’s China commerce retail business saw a 2% year-on-year decline to $20.45 billion. The period was hit by Covid-related disruptions to logistics and supply chains.

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  • Amazon will pause corporate hiring for months | CNN Business

    Amazon will pause corporate hiring for months | CNN Business

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    CNN Business
     — 

    Amazon is pressing pause on corporate hiring and expects to keep the policy in place for months, in the latest sign that even the biggest tech companies are rethinking staffing in an uncertain economic climate.

    The e-commerce giant has decided to implement a “pause on new incremental hires in our corporate workforce,” Beth Galetti, senior vice president of people experience and technology at Amazon

    (AMZN)
    , said in a memo to employees this week. The letter was shared on Amazon

    (AMZN)
    ’s website on Thursday.

    “We had already done so in a few of our businesses in recent weeks and have added our other businesses to this approach,” Galetti wrote. “We anticipate keeping this pause in place for the next few months, and will continue to monitor what we’re seeing in the economy and the business to adjust as we think makes sense.”

    Amazon will continue to hire backfills for some employees who leave for new opportunities, she said, “and there are some targeted places where we will continue to hire people incrementally.”

    Amazon saw its business boom during the pandemic, as more customers turned to online shopping. But as pandemic restrictions eased, however, Amazon has had to confront the dual challenges of more people returning to in-person shopping and a souring economic outlook weighing on consumers’ demand.

    Late last week, Amazon forecast its revenue for the holiday quarter would be lighter than analysts had expected, causing its stock to fall sharply. Shares of Amazon are down more than 45% this year.

    In recent months, tech companies including Google-parent Alphabet, Facebook-parent Meta, Twitter and more have also announced plans to slow hiring and cut costs amid the economic uncertainty.

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  • U.S. payrolls surged by 261,000 in October, better than expected as hiring remains strong

    U.S. payrolls surged by 261,000 in October, better than expected as hiring remains strong

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    Job growth was stronger than expected in October despite Federal Reserve interest rate increases aimed at slowing what is still a strong labor market.

    Nonfarm payrolls grew by 261,000 for the month while the unemployment rate moved higher to 3.7%, the Labor Department reported Friday. Those payroll numbers were better than the Dow Jones estimate for 205,000 more jobs, but worse than the 3.5% estimate for the unemployment rate.

    Although the number was better than expected, it still marked the slowest pace of job gains since December 2020.

    Average hourly earnings grew 4.7% from a year ago and 0.4% for the month, indicating that wage growth is still likely to serve as a price pressure as worker pay is still well short of the rate of inflation. The yearly growth met expectations while the monthly gain was slightly ahead of the 0.3% estimate.

    Health care led job gains, adding 53,000 positions, while professional and technical services contributed 43,000, and manufacturing grew by 32,000.

    Leisure and hospitality also posted solid growth, up 35,000 jobs, though the pace of increases has slowed considerably from the gains posted in 2021. The group, which includes hotel, restaurant and bar jobs along with related sectors, is averaging gains of 78,000 a month this year, compared with 196,000 last year.

    Heading into the holiday shopping season, retail posted only a modest gain of 7,200 jobs. Wholesale trade added 15,000, while transportation and warehousing was up 8,000.

    The unemployment rate rose 0.2 percentage point even though the labor force participation rate declined by one-tenth of a point to 62.2%. An alternative measure of unemployment, which includes discouraged workers and those holding part-time jobs for economic reasons, also edged higher to 6.8%.

    Stock market futures rose following the nonfarm payrolls release, while Treasury yields also were higher.

    September’s jobs number was revised higher, to 315,000, an increase of 52,000 from the original estimate. August’s number moved lower by 23,000 to 292,000.

    The new figures come as the Fed is on a campaign to bring down inflation running at an annual rate of 8.2%, according to one government gauge. Earlier this week, the central bank approved its fourth consecutive 0.75 percentage point interest rate increase, taking benchmark borrowing rates to a range of 3.75%-4%.

    Those hikes are aimed in part at cooling a labor market where there are still nearly two jobs for every available unemployed worker. Even with the reduced pace, job growth has been well ahead of its pre-pandemic level, in which monthly payroll growth averaged 164,000 in 2019.

    But Tom Porcelli, chief U.S. economist at RBC Capital Markets, said the broader picture is of a slowly deteriorating labor market.

    “This thing doesn’t fall of a cliff. It’s a grind into a slower backdrop,” he said. “It works this way every time. So the fact that people want to hang their hat on this lagging indicator to determine where we are going is sort of laughable.”

    Indeed, there have been signs of cracks lately.

    Amazon on Thursday said it is pausing hiring for roles in its corporate workforce, an announcement that came after the online retail behemoth said it was halting new hires for its corporate retail jobs.

    Also, Apple said it will be freezing new hires except for research and development. Ride-hailing company Lyft reported it will be slicing 13% of its workforce, while online payments company Stripe said it is cutting 14% of its workers.

    Fed Chairman Jerome Powell on Wednesday characterized the labor market as “overheated” and said the current pace of wage gains is “well above” what would be consistent with the central bank’s 2% inflation target.

    “Demand is still strong,” said Amy Glaser, senior vice president of business operations at Adecco, a staffing and recruiting firm. “Everyone is anticipating at some point that we’ll start to see a shift in demand. But so far we’re continuing to see the labor market defying the law of supply and demand.”

    Glaser said demand is especially strong in warehousing, retail and hospitality, the sector hardest hit by the Covid pandemic.

    This is breaking news. Please check back here for updates.

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  • Tim Cook has been an excellent leader for Apple — these numbers prove it

    Tim Cook has been an excellent leader for Apple — these numbers prove it

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    How good is a company’s chief executive officer at investing your money most efficiently? This is an important question for long-term investors. It may underline the difference between a steady long-term performer and a flash in the pan.

    And Apple Inc.
    AAPL,
    -4.24%

    now makes up 7% of the SPDR S&P 500 ETF Trust
    SPY,
    -1.03%
    ,
    the first and largest exchange-traded fund (with $360 billion in assets), which tracks the benchmark S&P 500
    SPX,
    -1.06%
    .
    That’s close to an all-time record, and the iPhone maker has a whopping 14.1% position in the Invesco QQQ Trust
    QQQ,
    -1.95%
    ,
    which tracks the Nasdaq-100 Index
    NDX,
    -1.98%
    .
    Looking at the full Nasdaq Index
    COMP,
    -1.73%
    ,
    which has 3,747 stocks, Apple takes a 13.5% position.

    Apple now makes up 7.3% of the S&P 500 by market capitalization, close to the 8% record it set late in September.


    FactSet

    This is very much an Apple stock market, with the company topping the broad indexes that are weighted by market capitalization. You are likely to be invested in the company indirectly. You also might be feeling Apple’s impact in other ways. Apple’s App Store ecosystem drives more than $600 billion in annual revenue for developers.

    Tim Cook’s tenure as Apple’s CEO has been nothing short of breathtaking when measured by the company’s financial performance. Apple is not one of the fastest-growing companies when measured by sales or earnings — it is too big for that. But its excellent stock performance has reflected Cook’s ability to deploy invested capital with improving efficiency. Cook has also been a market trendsetter in other important ways. He has Apple repurchasing $90 billion of its shares annually, setting the pace for stock buybacks in the market. Cook’s steady hand has also helped Apple withstand the market’s tech wreck and remain a stable pillar for the teetering Nasdaq Composite index generally. For all these reasons, Cook has earned a spot on the MarketWatch 50 list of the most influential people in markets

    Apple keeps improving by this important measure

    Investors in the stock market are looking for growth over the long term. The best measure of that is whether or not a company’s share price goes up or down. But Cook isn’t just managing Apple’s stock. Digging a bit deeper into the company’s actual operating performance can provide some insight into what a good job Cook has done.

    What should a corporate manager focus on? The stock price? How about the most efficient and most profitable way to provide goods and services? There are different ways to do this, and Apple has focused on quality, reliability and excellent service to build customer loyalty.

    Apple’s commitment can be experienced by anyone who calls the company for customer service. It is easy to get through to a well-trained representative who will solve your problem. How many companies can say that at a time when it seems many companies cannot even handle answering the phone? 

    Getting back to actual performance, Cook took over as Apple’s CEO in August 2011 when Steve Jobs stepped down. The chart below shows the company’s quarterly returns on invested capital from the end of 2010 through September 2022.

    Apple’s returns on invested capital have increased markedly over the past six years.


    FactSet

    A company’s return on invested capital (ROIC) is its profit divided by the sum of the carrying value of its common stock, preferred stock, long-term debt and capitalized lease obligations. ROIC indicates how well a company has made use of the money it has raised to run its business. It is an annualized figure, but available quarterly, as used in the chart above.

    The carrying value of a company’s stock may be a lot lower than its current market capitalization. The company may have issued most of its shares long ago at a much lower share price than the current one. If a company has issued shares recently or at relatively high prices, its ROIC will be lower.

    A company with a high ROIC is likely either to have a relatively low level of long-term debt or to have made efficient use of the borrowed money.

    Among companies in the S&P 500 that have been around for at least 10 years, Apple placed within the top 20 for average ROIC for the previous 40 reported fiscal quarters as of  Sept. 1.

    As you can see on the chart, Apple’s ROIC has improved dramatically over the past five years, even as the wide adoption of the company’s products and services has led to an overall slowdown in sales growth.

    A quick comparison with other giants in the benchmark index

    It might be interesting to see how Apple stacks up among other large companies, in part because some businesses are more capital-intensive than others. For example, over the past four quarters, Apple’s ROIC has averaged 52.9%, while the average for the S&P 500 has been a weighted 12.1%, by FactSet’s estimate.

    Here are the 10 companies in the S&P 500 reporting the highest annual sales for their most recent full fiscal years, with a comparison of average ROIC over the past 40 reported quarters:

    Company

    Ticker

    Annual sales ($mil)

    Avg. ROIC – 40 quarters

    Total Return – 10 Years

    Walmart Inc.

    WMT,
    -0.02%
    $572,754

    11.0%

    142%

    Amazon.com Inc.

    AMZN,
    -3.06%
    $469,822

    6.8%

    693%

    Apple Inc.

    AAPL,
    -4.24%
    $394,328

    33.0%

    721%

    CVS Health Corp.

    CVS,
    +1.03%
    $291,935

    6.8%

    161%

    UnitedHealth Group Inc.

    UNH,
    +0.03%
    $287,597

    13.7%

    1,031%

    Exxon Mobil Corp.

    XOM,
    +1.36%
    $280,510

    9.9%

    85%

    Berkshire Hathaway Inc. Class B

    BRK.B,
    -1.94%
    $276,094

    8.2%

    233%

    McKesson Corp.

    MKC,
    -0.61%
    $263,966

    6.6%

    353%

    Alphabet Inc. Class A

    GOOGL,
    -4.07%
    $257,488

    16.6%

    405%

    Costco Wholesale Corp.

    COST,
    +0.57%
    $226,954

    16.2%

    558%

    Source: FactSet

    Among the largest 10 companies in the S&P 500 by annual sales, Apple takes the top ranking for average ROIC over the past 10 years, while ranking second for total return behind UnitedHealth Group Inc.
    UNH,
    +0.03%

    and ahead of Amazon.com Inc.
    AMZN,
    -3.06%
    .
    UnitedHealth has been able to remain at the forefront of managed care during the period of transition for healthcare in the U.S., in the wake of President Barack Obama’s signing of the Affordable Care Act into law in 2010.

    Here’s a chart showing 10-year total returns for Apple, UnitedHealth Group, Amazon and the S&P 500:


    FactSet

    Apple is only slightly ahead of Amazon’s 10-year total return. But what is so striking about this chart is the volatility. Apple has had a smoother ride. During the bear market of 2022, Apple’s stock has declined 18%, while the S&P 500 has gone down 20%, the Nasdaq has fallen 32% (all with dividends reinvested) and Amazon has dropped 45%.

    The broad indexes would have fared even worse so far this year without Apple.

    TO SEE THE FULL MARKETWATCH 50 LIST CLICK HERE

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