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A new nonstop Turkish Airlines flight from Denver International Airport will carry travelers 6,152 miles between Denver and Istanbul — the longest flight from DIA.
The recruitment of Turkish Airlines brings the number of airlines at DIA to 26. Flight searches on Google on Thursday morning showed round-trip flights available starting June 11 for around $1,329 roundtrip.
Denver Mayor Mike Johnston and DIA chief executive Phil Washington planned to announce the flight Thursday morning. The new service is expected to bring a $54 million annual economic impact in Colorado and support the creation of about 350 new jobs around the state. The flight will take about 13 hours, longer than the 12-hour direct flight between Denver and Tokyo.
DIA officials in recent years have prioritized “expanding our global connections” as part of their strategic plan for serving 100 million passengers a year by 2027 and more than 120 million by 2045, the airport’s 50th anniversary. A primary goal is to “expand the air networks to the continent of Africa and other disconnected destinations.”
A 21-person delegation of airport, city government, and business officials from Denver visited Ethiopia in February 2023 on a trade mission to build relationships. They offered economic incentives as part of their efforts to persuade Ethiopian Airlines and, eventually, Egypt Air to commit to starting service to Denver with several flights a week. Another delegation visited Turkey in October 2022 to explore possibilities for starting a Turkish Airlines flight between Denver and Istanbul.
The new flight announced Thursday “does not diminish in any way our desire” to line up a flight to other cities, said Denver Metro Chamber of Commerce president J.J. Ament, who joined both delegations.
“A flight to Istanbul opens up India, and it also opens up Africa for us,” Ament said.
“The imperative is that we continue to increase Denver’s global reach and the reach of Colorado and the Rocky Mountain West with DIA as the gateway airport,” he said. “Being able to reach new parts of the world, growing parts of the world, is what is going to keep Colorado globally relevant.”
DIA is the largest airport in the United States by size, covering 53 square miles of land. It also ranks among the busiest airports in the world. A record 77 million passengers went through DIA in 2023, up from 69 million in 2019.
The airport offers flights to 217 destinations, predominantly domestic. But international air travel, including air cargo operations, has grown steadily and in 2023 brought more than 4 million travelers, up 21% since 2022.
Earlier this year, airport officials announced new nonstop flights from DIA on Aer Lingus to Dublin, Ireland, starting on May 17. Other cities that DIA travelers can reach nonstop include London, Paris, Zurich, Reykjavik, Iceland, Munich, Frankfurt, Tokyo, and a dozen cities in Mexico and Central America.
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Bruce Finley
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A Spirit Airlines aircraft undergoes operations in preparation for departure at the Austin-Bergstrom International Airport on February 12, 2024 in Austin, Texas.
Brandon Bell | Getty Images
Spirit Airlines said on Friday it will get a monthly credit from International Aero Engines through the end of 2024 as compensation for Spirit being unable to use aircraft with engine issues.
The carrier said in a filing with the U.S. Securities and Exchange Commission the agreement would boost liquidity by between $150 million and $200 million. The engine maker is an affiliate of RTX Corp’s Pratt & Whitney.
The impact to Spirit’s liquidity will be determined by the number of days in 2024 in which Spirit aircraft are unavailable due to engine issues, according to the filing.
Under the agreement, Spirit agreed to release IAE and its affiliates from claims related to the impacted engines that have accrued or may accrue prior to Dec. 31, 2024.
Spirit intends to discuss arrangements with Pratt & Whitney for any Spirit aircraft that remain unavailable after the end of the year, the company said in the filing.
Spirit removed engines from service and grounded some of its A320neo aircraft for inspection after Pratt & Whitney notified it of a rare condition in the powdered metal used to manufacture certain engine parts in July last year that would require removal, replacement or further inspection.
Rising operating costs and persistent supply chain problems have the ultra low-cost carrier grappling with liquidity issues and struggling to return to sustainable profitability. That has raised concerns about the company’s ability to repay debt due to mature next year.
Spirit’s survival was jeopardized after regulators scrapped a $3.8 billion merger agreement with JetBlue Airways that would have created the fifth-largest carrier in the U.S. The deal could have ensured Spirit’s survival as the carrier burns through cash and struggles with debt.
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Baggage handlers prepare to load luggage on a United flight at Chicago O’Hare International Airport in Chicago, Illinois on February 15, 2024.
Andrew Caballero-Reynolds | AFP | Getty Images
United Airlines said late Friday that U.S. safety regulators will boost scrutiny of the airline after a series of recent safety incidents.
United’s corporate safety vice president, Sasha Johnson, said in a memo that over the next several weeks employees will see more of a presence by the Federal Aviation Administration “in our operation as they begin to review some of our work processes, manuals and facilities.”
The Chicago-based airline has experienced several emergencies in the past two weeks. On March 15 , an external panel was found to be missing from a United aircraft when it landed in Oregon, prompting an FAA investigation.
Before that incident, a United Airlines-operated Boeing 737 MAX rolled onto the grass in Houston. A United-operated Boeing 777-200 bound for Japan also lost a tire after takeoff from San Francisco and was diverted to Los Angeles, where it landed safely.
The incidents “have rightfully caused us to pause and evaluate whether there is anything we can and should do differently,” Johnson’s memo said adding “We welcome their engagement and are very open to hear from them about what they find and their perspective on things we may need to change to make us even safer.”
On Tuesday, FAA Administrator Mike Whitaker told Reuters the agency was going to look at United more closely, saying United CEO Scott Kirby “knows we’re going to be engaging a little more closely with them as we look into these.”
Asked for comment on United’s memo, the FAA said on Friday it “routinely monitors all aspects of an airline’s operation” including “compliance with applicable regulations; ability to identify hazards, assess and mitigate risk; and effectively manage safety.”
Scrutiny on planemaker Boeing has also mounted since a Jan. 5 Alaska Airlines mid-air emergency, with inquiries into safety and quality standards in its production process.
Asked about additional attention many aviation incidents are drawing, Whitaker said some events getting coverage are not necessarily unusual but the FAA investigates to ensure there is no broader safety trend.
Whitaker said it is important “to try to separate the signal from the noise…. The system works well because it has a lot of redundancy built into it, a lot of resilience.”
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SpaceX is building a network of hundreds of spy satellites under a classified contract with a U.S. intelligence agency, five sources familiar with the program said, demonstrating deepening ties between billionaire entrepreneur Elon Musk’s space company and national security agencies.
The network is being built by SpaceX’s Starshield business unit under a $1.8 billion contract signed in 2021 with the National Reconnaissance Office (NRO), an intelligence agency that manages spy satellites, the sources said.
The plans show the extent of SpaceX’s involvement in U.S. intelligence and military projects and illustrate a deeper Pentagon investment into vast, low-Earth orbiting satellite systems aimed at supporting ground forces.
If successful, the sources said the program would significantly advance the ability of the U.S. government and military to quickly spot potential targets almost anywhere on the globe.
The contract signals growing trust by the intelligence establishment of a company whose owner has clashed with the Biden administration and sparked controversy over the use of Starlink satellite connectivity in the Ukraine war, the sources said.
The Wall Street Journal reported in February the existence of a $1.8 billion classified Starshield contract with an unknown intelligence agency without detailing the purposes of the program.
Reuters reporting discloses for the first time that the SpaceX contract is for a powerful new spy system with hundreds of satellites bearing Earth-imaging capabilities that can operate as a swarm in low orbits, and that the spy agency that Musk’s company is working with is the NRO.
Reuters was unable to determine when the new network of satellites would come online and could not establish what other companies are part of the program with their own contracts.
SpaceX, the world’s largest satellite operator, did not respond to several requests for comment about the contract, its role in it and details on satellite launches. The Pentagon referred a request for comment to the NRO and SpaceX.
In a statement, the NRO acknowledged its mission to develop a sophisticated satellite system and its partnerships with other government agencies, companies, research institutions and nations, but declined to comment on Reuters’ findings about the extent of SpaceX’s involvement in the effort.
“The National Reconnaissance Office is developing the most capable, diverse, and resilient space-based intelligence, surveillance, and reconnaissance system the world has ever seen,” a spokesperson said.
The satellites can track targets on the ground and share that data with U.S. intelligence and military officials, the sources said. In principle, that would enable the U.S. government to quickly capture continuous imagery of activities on the ground nearly anywhere on the globe, aiding intelligence and military operations, they added.
Roughly a dozen prototypes have been launched since 2020, among other satellites on SpaceX’s Falcon 9 rockets, three of the sources said.
A U.S. government database of objects in orbit shows several SpaceX missions having deployed satellites that neither the company nor the government have ever acknowledged. Two sources confirmed those to be prototypes for the Starshield network.
All the sources asked to remain anonymous because they were not authorized to discuss the U.S. government program.
The Pentagon is already a big SpaceX customer, using its Falcon 9 rockets to launch military payloads into space. Starshield’s first prototype satellite, launched in 2020, was part of a separate, roughly $200 million contract that helped position SpaceX for the subsequent $1.8 billion award, one of the sources said.
The planned Starshield network is separate from Starlink, SpaceX’s growing commercial broadband constellation that has about 5,500 satellites in space to provide near-global internet to consumers, companies and government agencies.
The classified constellation of spy satellites represents one of the U.S. government’s most sought-after capabilities in space because it is designed to offer the most persistent, pervasive and rapid coverage of activities on Earth.
“No one can hide,” one of the sources said of the system’s potential capability, when describing the network’s reach.
Musk, also the founder and CEO of Tesla and owner of social media company X (formerly Twitter), has driven innovation in space but has caused frustration among some officials in the Biden administration because of his past control of Starlink in Ukraine, where Kyiv’s military uses it for secure communications in the conflict with Russia. That authority over Starlink in a war zone by Musk, and not the U.S. military, created tension between him and the U.S. government.
A series of Reuters’ stories has detailed how Musk’s manufacturing operations, including at SpaceX, have harmed consumers and workers.
The Starshield network is part of intensifying competition between the U.S. and its rivals to become the dominant military power in space, in part by expanding spy satellite systems away from bulky, expensive spacecraft at higher orbits. Instead a vast, low-orbiting network can provide quicker and near-constant imaging of the Earth.
China also plans to start building its own satellite constellations, and the Pentagon has warned of space weapon threats from Russia, which could be capable of disabling entire satellite networks.
Starshield aims to be more resilient to attacks from sophisticated space powers.
The network is also intended to greatly expand the U.S. government’s remote-sensing capabilities and will consist of large satellites with imaging sensors, as well as a greater number of relay satellites that pass the imaging data and other communications across the network using inter-satellite lasers, two of the sources said.
The NRO includes personnel from the U.S. Space Force and CIA and provides classified satellite imagery for the Pentagon and other intelligence agencies.
The spy satellites will house sensors provided by another company, three of the sources said.
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What the hell is going on up there in the sky?
The incidents feel like they started in January, when a door plug blew out of a midair Boeing 737 MAX 9 aircraft operated by Alaska Airlines. Ensuing investigations have led to a series of revelations about a faltering safety culture at Boeing and its contractors. Then the creepy headlines kept coming. Just this month, a wheel fell off a United Airlines jetliner as it took off from San Francisco; flames shot out of an United flight’s engine as it left Houston, Texas; another United flight ran off the runway in Houston as it came in to land; and a Boeing 787 Dreamliner operated by the Chilean airline Latam and bound for Auckland, New Zealand, suddenly lost altitude while midair, injuring dozens of passengers.
The incidents are unsettling. “The public has every right to be alarmed,” says Daniel Kwasi Adjekum, a former Ghana Air Force squadron commander who later flew Boeing 737 aircraft and now teaches aviation safety as a professor at the University of North Dakota.
But data, stringently collected by the US Federal Aviation Administration and other global regulators, suggests that commercial flight is really very safe—and has even gotten safer over just the past two decades. “Statistics don’t show any significant abnormality,” Adjekum says. “Millions of flights are operated by airlines all over the world every day, and passengers get from A to B safely.”
The incidents might just feel as if they’re coming fast because the media has been primed to report on the sort of scary but non-fatal screw-ups that happen when humans are operating any kind of system—and particularly those involving Boeing aircraft. But redundancy is always built into aviation systems, so that, say, losing one wheel doesn’t lead to a horrific crash.
But that kind of public attention can actually be helpful to the aviation industry, Adjekum says: “When the media throws a spotlight, it forces all of us within the aviation industry to be extra cautious,” he says. “We go back to the drawing table and we use the data collected to improve safety.”
The US hasn’t seen a fatal commercial aircraft incident since 2018, when one passenger died onboard a Southwest Airlines flight after part of an engine broke off and shattered a cabin window. Before that, no one had died onboard a US flight since 2009.
“Aviation in the US was the safest mode of transportation in 2023,” says Hassan Sahid, the president and CEO of the Flight Safety Foundation, a nonprofit research and advocacy group.
Experts attribute much of the US commercial aviation industry’s remarkable record of success to its approach to transparency. In the 1990s, the FAA began to reorient its safety programs around the idea that anyone in aviation—manufacturers, manufacturing line workers, air traffic controllers, pilots, crew members, maintenance people—should be able to report on their own mistakes without facing career-ending repercussions.
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Boeing told lawmakers its planned fix for an engine issue on all 737 Max jets will take up to a year, delaying certification of the 737 Max 7 and Max 10 airliners.
In written responses to questions from Sen. Tammy Duckworth, chair of the Senate Subcommittee on Aviation Safety, obtained exclusively by CBS News, Boeing says it has assembled a team of technical experts to “quickly drive forward a safe and compliant solution” to an issue that could cause the 737 Max engine anti-ice system to overheat and damage the engine.
Boeing officials had previously indicated they were aiming for a fix to be ready in nine to 12 months.
“For the safety of the flying public, I’m relieved that Boeing committed to fixing the known safety defect on-board its 737 MAX 10 before attempting to certify and put yet another flawed aircraft into commercial service. I’m also appreciative that Boeing took my concern with the MAX 7 to heart and agreed to prioritize fixing this safety defect in all MAX aircraft within the next year rather than its original 2026 timeline,” Duckworth said in a statement to CBS News. “When it comes to the safety of passengers and crew, this fix cannot come soon enough—and I will be closely monitoring Boeing’s efforts to ensure it stays on track to permanently address this safety defect and keep the flying public safe.”
Boeing received a waiver from the Federal Aviation Administration to continue operating the 737 Max 8 and 9 variants that are already certified and in service until a fix was developed and implemented in 2026. The company was seeking a similar waiver for the Max 7, which was nearing final FAA certification prior to a door panel blowing out of an Alaska Airlines flight midair in January.
NTSB/Handout via Reuters
Following demands from Duckworth that the FAA deny the Max 7 a safety waiver, Boeing withdrew the request. The company will not seek to fully certify the Max 7 or Max 10 until the issue is resolved.
The company told Duckworth the work to fix the anti-ice issue is complicated.
“Small changes made to the engine inlet can change the behavior of the air as it enters the engine, impacting engine performance. The solution selection process for the potential overheat issue will require a full understanding of safety and compliance impacts on all systems,” the company said.
On Tuesday, United Airlines CEO Scott Kirby said the Chicago-based carrier told Boeing to stop building the 737 Max 10 planes they have on order and instead focus on producing 737 Max 9 planes.
“I think it’s impossible to say when the Max 10 is going to get certified,” Kirby said at a J.P. Morgan investor conference. “If and when the Max 10 gets certified, we’ll convert them back to Max 10s, but Max 10 is out for us until it’s certified.”
Kirby acknowledged United is also weighing an order with rival Airbus for its A321neo aircraft. Any A321 order would likely lead to a corresponding order cancellation at Boeing.
“If we get a deal … to work, then we’ll do something, and if we don’t, then we won’t, and we’ll wind up having more Max 9s,” Kirby said.
Southwest Airlines is feeling the impact of the certification delays of the 737 Max 7. The airline announced this week it would have to cut its 2024 capacity plans and reevaluate its earnings expectations for the year because it will receive fewer Max deliveries this year than expected. Southwest flies an all-737 fleet and has hundreds of Max 7s on order.
Reuters/Mike Blake
In August 2023, the FAA issued an Airworthiness Directive, a regulation designed to address the issue on the Max 8 and 9 airplanes, that “was prompted by a report indicating that use of engine anti-ice (EAI) in dry air for more than five minutes during certain environmental and operational conditions can cause overheating of the engine inlet inner barrel beyond the material design limit, resulting in failure of the engine inlet inner barrel and severe engine inlet cowl damage.”
The FAA approved Boeing’s guidance to mitigate the problem on the existing fleet of Max aircraft while Boeing engineered a fix by May 2026. The FAA told airlines that pilots should limit the use of the anti-ice system to less than five minutes until Boeing’s fix was available.
While the issue has never occurred in-flight, Boeing determined it was theoretically possible under specific weather conditions, and in a worst-case scenario, could result in components breaking off.
Captain Dennis Tajer, spokesman for the Allied Pilots Association, the union representing American Airlines pilots, shared a photo of a Post-it note he uses as a reminder when flying a 737 Max about the temporary operating procedures for the anti-icing system.
Captain Dennis Tajer
The 737 Max 7 is the smallest of the four 737 Max variants, while the Max 10 is the largest. Boeing has a backlog of more than 4,000 737 Max jets.
Boeing’s 737 Max line has been at the center of multiple tragedies, scandals and close calls since being put into service.
Two 737 Max 8 crashes, one in 2018 and one in 2019, led to the entire fleet being grounded. Investigations determined those crashes, which killed a total of 346 people, were the result of false readings causing an automated system on the planes to pitch the noses of the aircrafts down.
The entire Max fleet was grounded for months following the second crash. All Max 9 aircraft in the U.S. were temporarily grounded a second time following January’s door panel incident.
Reuters/Lindsey Wasson
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United Airlines planes at Denver International Airport.
Leslie Josephs | CNBC
United Airlines is raising the price to check bags, becoming the latest carrier this year to hike a fee that generated more than $5 billion for airlines in the first nine months of 2023 alone.
United economy passengers who book domestic tickets starting Feb. 24 will pay $40 for a first checked bag, or $35 if they prepay online at least 24 hours before their flight, an increase of $5. A second checked bag will cost $50 at the airport, or $45 in advance, up $5 for both options.
The changes apply to most flights throughout North America, a United spokeswoman said.
In 2020, United raised the price to check a bag at the airport by $5 to $35 but kept it steady at $30 if travelers paid for the service in advance.
Certain credit card holders, frequent flyers with elite status, active military and travelers in top-tier classes can still check a bag for free, United said.
Earlier this week, American Airlines raised its fee to check a first bag on domestic flights to $35 if purchased in advance and $40 at the airport. Both options were previously $30. A second checked bag will go up from $40 to $45.
Airlines and other companies have been grappling with how to grow profits while reining in costs, such as new labor contracts, while pricing power has waned.
JetBlue and Alaska Airlines have also raised bag fees this year.
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Near record wind speeds resulted in multiple international flights over the weekend exceeding 800 miles per hour — far faster than the 500 mph to 600 mph speeds at which commercial flights usually travel.
Powerful, 265 mile-per-hour winds propelled three planes on international routes, allowing them to reach speeds greater than 800 miles per hour and arrive at their destinations early.
The wind speed was the second-highest ever recorded, according to the National Weather Service.
“For those flying eastbound in this jet, there will be quite a tail wind,” the National Weather Service’s Baltimore-Washington office wrote on X on Saturday, referring to the jet stream.
The impact of a changing climate is causing stronger winds within the jet stream, a narrow band of wind that flows west to east, experts say. While that can help give a tailwind to aircraft flying east, there are also downsides, such as more turbulence — and stronger headwinds for flights heading west.
“Depending on what direction you’re going, having a great tail wind is nice,” Shem Malmquist, a professor of aeronautics at Florida Tech University and a Boeing 777 captain, told CBS MoneyWatch. He noted that he recently flew on an international flight that hit 822 miles per hour, also thanks to the jet stream.
But, he added, there can be downsides to a faster jet stream, including bumpier flights and slower travel times for aircraft traveling west. “On the other hand, the jet stream is a narrow band of air and it’s going to create a lot of turbulence because the air surrounding it isn’t moving as fast,” he said.
Jet streams are typically strongest in winter, when the difference in air temperature at the polar and tropic regions is most pronounced, according to the National Oceanic and Atmospheric Administration.
However, the annual duration of “severe turbulance” has risen over the years as a result of climate change, reported Forbes in November, with occurrences of turbulence in high-traffic airspaces increasing worldwide.
National Oceanic and Atmospheric Administration
The fast-moving flights included Virgin Atlantic Flight 22, which departed from Washington Dulles International Airport at 10:45 p.m. Saturday and landed in London 45 minutes early, according to flight tracking website FlightAware.
At 11:20 p.m. at a cruising altitude of 33,350 feet, the aircraft reached a top speed of 802 miles per hour, according to the site.
United Airlines Flight 64 from Newark to Lisbon was also aided by the jet stream, a narrow band of strong wind that flows at an aircraft’s cruising altitude. The plane flew as fast as 838 miles per hour and landed in Lisbon 20 minutes early, also according to FlightAware.
The fastest moving flight of the day was American Airlines Flight 120 from Philadelphia to Doha, Qatar, which reached a max speed of 840 miles per hour. It arrived 27 minutes early, FlightAware data shows.
By comparison, the British Airways Concorde flew at a cruising speed of 1350 miles per hour, more than twice the speed of sound, making it from New York to London in under three hours in February 1996. Concorde was taken out of service in 2003.
While the planes did move faster than the speed of sound, which travels at about 767 miles per hour, the flights did not break the sound barrier. That’s because the planes’ own speeds, minus the assistance of the wind, weren’t faster than the speed of sound.
Strong winds can aid pilots, in the case of the three flights that arrived early, but they can also complicate flight planning and cause disruptions, Malmquist said. Aircraft that are flying west, against the jet stream, can also encounter significant headwinds, adding to a flight’s planned travel time and requiring more fuel.
“It adds fuel and time and can lead to more turbulent flights,” Malmquist said.
The effects of climate change are expected to cause more turbulence in air travel in the years to come. That could mean more widespread delays and cancellations across airlines, in what is already an unpredictable industry.
University of Chicago and the U.S. National Science Foundation National Center for Atmospheric Research (NSF NCAR) found that climate change will cause jet stream winds will get significantly faster by mid century, in some cases cutting down on flight times.
Specifically, research shows that the fastest jet stream winds will get faster by about 2% for every degree Celsius temperatures rise.
More frequent severe weather events will likely cause disruptions.
“There are a lot of ways climate change can affect air travel. Thunderstorms are an obvious one,” Wired magazine reporter, Amanda Hoover, told CBS News. “When there is more heat in the air, there is more moisture, more thunderstorms.”
Scientists have also linked the increasing frequency and intensity of wildfires to global warming. These kinds of events require airlines to leave more room between departures and also map out alternative routes.
Weather events such as extremely high temperatures can also slow down air travel.
“Really high heat can cause delays because a plane in high temperatures needs more time and more distance to take off to fight gravity,” Hoover said.
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After months of resisting, Air Canada was forced to give a partial refund to a grieving passenger who was misled by an airline chatbot inaccurately explaining the airline’s bereavement travel policy.
On the day Jake Moffatt’s grandmother died, Moffat immediately visited Air Canada’s website to book a flight from Vancouver to Toronto. Unsure of how Air Canada’s bereavement rates worked, Moffatt asked Air Canada’s chatbot to explain.
The chatbot provided inaccurate information, encouraging Moffatt to book a flight immediately and then request a refund within 90 days. In reality, Air Canada’s policy explicitly stated that the airline will not provide refunds for bereavement travel after the flight is booked. Moffatt dutifully attempted to follow the chatbot’s advice and request a refund but was shocked that the request was rejected.
Moffatt tried for months to convince Air Canada that a refund was owed, sharing a screenshot from the chatbot that clearly claimed:
Air Canada argued that because the chatbot response elsewhere linked to a page with the actual bereavement travel policy, Moffatt should have known bereavement rates could not be requested retroactively. Instead of a refund, the best Air Canada would do was to promise to update the chatbot and offer Moffatt a $200 coupon to use on a future flight.
Unhappy with this resolution, Moffatt refused the coupon and filed a small claims complaint in Canada’s Civil Resolution Tribunal.
According to Air Canada, Moffatt never should have trusted the chatbot and the airline should not be liable for the chatbot’s misleading information because, Air Canada essentially argued, “the chatbot is a separate legal entity that is responsible for its own actions,” a court order said.
Experts told the Vancouver Sun that Moffatt’s case appeared to be the first time a Canadian company tried to argue that it wasn’t liable for information provided by its chatbot.
Tribunal member Christopher Rivers, who decided the case in favor of Moffatt, called Air Canada’s defense “remarkable.”
“Air Canada argues it cannot be held liable for information provided by one of its agents, servants, or representatives—including a chatbot,” Rivers wrote. “It does not explain why it believes that is the case” or “why the webpage titled ‘Bereavement travel’ was inherently more trustworthy than its chatbot.”
Further, Rivers found that Moffatt had “no reason” to believe that one part of Air Canada’s website would be accurate and another would not.
Air Canada “does not explain why customers should have to double-check information found in one part of its website on another part of its website,” Rivers wrote.
In the end, Rivers ruled that Moffatt was entitled to a partial refund of $650.88 in Canadian dollars off the original fare (about $482 USD), which was $1,640.36 CAD (about $1,216 USD), as well as additional damages to cover interest on the airfare and Moffatt’s tribunal fees.
Air Canada told Ars it will comply with the ruling and considers the matter closed.
Air Canada’s Chatbot Appears to Be Disabled
When Ars visited Air Canada’s website on Friday, there appeared to be no chatbot support available, suggesting that Air Canada has disabled the chatbot.
Air Canada did not respond to Ars’ request to confirm whether the chatbot is still part of the airline’s online support offerings.
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Ashley Belanger, Ars Technica
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A JetBlue Airways plane prepares to take off from the Fort Lauderdale-Hollywood International Airport on January 31, 2024 in Fort Lauderdale, Florida.
Joe Raedle | Getty Images
Carl Icahn won his push for seats on JetBlue Airways’ board of directors, according to a statement from the airline Friday, days after disclosing a nearly 10% stake in the New York-based airline and that he was in talks for board representation there.
The two new directors are Jesse Lynn, general counsel of Icahn Enterprises, and Steven Miller, a portfolio manager of Icahn Capital.
Shares of JetBlue were up about 4% in after-hours trading following the announcement.
The JetBlue investment isn’t Icahn’s first investment in the airline industry. In one of his more infamous activist campaigns, the corporate raider took TWAÂ private in the late 1980s, and the airline struggled and filed for bankruptcy.
Icahn said in disclosing his JetBlue stake that he believes the shares are undervalued. JetBlue’s stock is down more than 19% over the last 12 months as of Friday’s close. The NYSE Arca Airline Index, which tracks the broader sector, is up about 7% over the same period.
JetBlue’s new CEO, Joanna Geraghty, took the helm Monday, and the carrier has appointed a pair of airline veterans to get it back on track.
“Building on our distinct brand and unique value proposition, we are focused on delivering value to our shareholders and all of our stakeholders, and we welcome the contributions of our new board members as we move forward with that common goal,” Geraghty said in a statement on Friday.
JetBlue hasn’t posted a profit since before the pandemic and has been cutting costs, trying to become more reliable after a post-Covid travel surge and a blocked merger with budget carrier Spirit Airlines. A federal judge last month ruled against a combination of the two airlines, citing reduced competition.
JetBlue had argued it needed the tie-up to help it compete against the largest American carriers. JetBlue and Spirit are appealing the judge’s ruling.
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Carl Icahn at the 6th annual CNBC Institutional Investor Delivering Alpha Conference on September 13, 2016.
Heidi Gutman | CNBC
Activist investor Carl Icahn on Monday reported a nearly 10% stake in JetBlue Airways, saying the airline stock is undervalued. Shares of JetBlue spiked more than 15% in extended trading.
Icahn amassed the stake in a series of purchases in January and February, according to regulatory filings. He has had and plans to continue discussions with the company “regarding the possibility of board representation,” the records said.
JetBlue said in a statement, “We are always open to constructive dialogue with our investors as we continue to execute our plan to enhance value for all of our shareholders and stakeholders.”
Representatives for Icahn were not immediately available to comment.
This is not Icahn’s first investment involving the airline industry. In one of his more infamous activist campaigns, the corporate raider took TWA private in late 1980s, only to see the airline struggle and file for bankruptcy.
JetBlue has been cutting costs and working to improve operations in an effort to return to profitability after a post-Covid travel surge and a blocked merger with budget carrier Spirit Airlines. A federal judge last month ruled against a combination of the two airlines, citing reduced competition.
JetBlue had argued it needed the tie-up to help it compete against the largest American carriers. JetBlue and Spirit are appealing the judge’s ruling.
JetBlue’s new CEO, Joanna Geraghty, took the helm Monday, and the carrier has appointed a pair of airline veterans to get it back on track.
— CNBC’s John Melloy and Leslie Josephs contributed to this report.
This is breaking news. Please check back for updates.
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Discover How Royal Air Charter and Avian Solutions Are Transforming the Aviation Landscape with Innovative Operational Techniques and a Trailblazing Digital Platform.
WATERFORD, Mich., January 30, 2024 (Newswire.com)
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Avian Solutions, a leader in aviation technology and design, proudly announces the successful completion of a dual-faceted project for Royal Air Charter. Demonstrating its unparalleled expertise in delivering complex, integrated solutions in the aviation industry, this project marks a significant milestone. Royal Air Charter, renowned for specializing in Private Jet Charters, Air Freight, and Jet 1 Suite services for aircraft owners, has been an influential player in the aviation sector for over 60 years. With a diverse fleet of more than 50 aircraft, Royal Air Charter continues to set industry standards.
Innovative Empty Leg Alerts and Jet 1 Suite Management
In its endeavor to set new standards, Avian Solutions has meticulously developed a bespoke operations management system for Royal Air Charter, establishing a new benchmark in operational efficiency. The system includes the Jet 1 Suite booking system, tailored for Royal Air’s hangar tenants to enhance their ground support experience. Additionally, featuring an advanced empty leg alert system, it optimizes aircraft movements for improved operational flexibility. The intelligent system combines data from empty leg alerts and fleet movements, and sends exclusive invitations to users for competitively priced flights, ensuring that flights are sold at competitive costs while simultaneously enhancing efficiency and reducing empty aircraft movements.
Unified Digital Presence through Seamless Website Integration
In conjunction, Avian Solutions has completely redesigned Royal Air Charter’s website, achieving seamless integration with the new operations system. This integration enables comprehensive management and maintenance of Royal Air Charter’s digital presence directly from the operations platform, ensuring a unified operational workflow.
Discover the Future of Aviation Technology
To explore the details of this innovative project, visit Avian Solutions at https://aviansolutions.aero. Experience the Royal Air Charters website, embodying this integration, at https://royalair.com.
About Avian Solutions
As a specialist in AI-infused software, mobile apps, SaaS development, and UI/UX design, Avian Solutions leads the way in transforming the aviation industry with sophisticated, integrated technological solutions.
Source: Avian Solutions
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Net trust in Boeing dropped 12 percentage points among U.S. adults after a door panel blew off a Boeing 737 Max 9 jet on Jan. 5.
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By Anthony O. Goriainoff
Ryanair Holdings said third-quarter adjusted profit after tax fell as higher fuel costs offset revenue gains, and narrowed its guidance for the year.
The Irish budget airline said Monday that for the quarter ended Dec. 31 adjusted post-tax profit–its preferred metric–was 15 million euros ($16.3 million) compared with EUR211 million the year before.
Revenue for the quarter was EUR2.70 billion, compared with EUR2.31 billion a year ago.
The company said revenue per passenger rose 9%, with ancillary revenue up 2% to around EUR23 and average fares up 13% to over EUR42.
The airline carried 41.4 million passengers in the quarter compared with 38.4 million a year ago. Load factor–a measure of how full a plane is–for the period fell one percentage point to 92%.
The company narrowed its profit after tax guidance for the year to between EUR1.85 billion and EUR1.95 billion, from prior guidance of between EUR1.85 billion and EUR2.05 billion.
The company said that although it will benefit from the first half of Easter traffic falling in late March, this was unlikely to fully offset weaker-than-previously-expected load factors and yields in late third quarter and early fourth quarter.
Write to Anthony O. Goriainoff at anthony.orunagoriainoff@dowjones.com
By Anthony O. Goriainoff
Ryanair Holdings said third-quarter adjusted profit after tax fell as higher fuel costs offset revenue gains, and narrowed its guidance for the year.
The Irish budget airline said Monday that for the quarter ended Dec. 31 adjusted post-tax profit–its preferred metric–was 15 million euros ($16.3 million) compared with EUR211 million the year before.
Revenue for the quarter was EUR2.70 billion, compared with EUR2.31 billion a year ago.
The company said revenue per passenger rose 9%, with ancillary revenue up 2% to around EUR23 and average fares up 13% to over EUR42.
The airline carried 41.4 million passengers in the quarter compared with 38.4 million a year ago. Load factor–a measure of how full a plane is–for the period fell one percentage point to 92%.
The company narrowed its profit after tax guidance for the year to between EUR1.85 billion and EUR1.95 billion, from prior guidance of between EUR1.85 billion and EUR2.05 billion.
The company said that although it will benefit from the first half of Easter traffic falling in late March, this was unlikely to fully offset weaker-than-previously-expected load factors and yields in late third quarter and early fourth quarter.
Write to Anthony O. Goriainoff at anthony.orunagoriainoff@dowjones.com
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