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Tag: airline

  • The Airline Industry Gathered in California for a Historic Record-Breaking EXPO

    The Airline Industry Gathered in California for a Historic Record-Breaking EXPO

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    LONG BEACH, Calif., September 22, 2023 (Newswire.com)
    –
    More than 3,000 of the top airline industry decision-makers, including representatives from nearly 100 airlines, walked the industry’s most comprehensive show floor, APEX/IFSA Global EXPO. Co-located with FTE at the Long Beach Convention Center in California, the three-day record-breaking event saw nearly 250 exhibitors representing the end-to-end passenger experience. 

    Attendees experienced the latest airline-related technologies, products, and services such as advanced connectivity, new inflight entertainment screens, incredible assortment of airline food and beverage options, amenity kits focused on sustainability, biometrics, airport robotics, and more. 

    “We are thrilled to have hosted our biggest EXPO ever. This truly speaks on the deep commitment of the entire aviation industry and their ongoing efforts to continue elevating the passenger experience,” said Dr. Joe Leader, APEX/IFSA/FTE Group CEO. “Our event exclusively unites the industry as a relentless force and community as we look forward to future innovations, thought leadership progress, and overall end-to-end passenger experience advancements.”

    On Wednesday evening, top airline and supplier members honored their peers during the APEX/IFSA Awards Ceremony, an exclusive members-only event, where airlines were recognized for their efforts in enhancing the passenger experience over the last year. The ceremony was co-hosted by Leader, Aaron Heslehurst, BBC World News Talking Business Presenter, along with Mary Kirby, Founder, Editor and Publisher of Runway Girl Network. Outstanding airlines and suppliers innovating and improving the industry received awards and acknowledgment in the following categories: 

    • World Class Rating: Eight airlines were awarded in this premier category of air travel for attainment of international standards of safety well-being, sustainability, service, and inclusiveness. Click here for the awardees and more information on this honor. 
    • APEX Four Star Airline Awards and APEX Five Star Airline Awards: The Four and Five Star airlines were recognized as part of the only airline rating program based solely on verified and certified passenger feedback. Click here for a full list of winners. 
    • APEX/IFSA Awards: Airlines and suppliers who have successfully implemented new programs and services this year were honored. Click here for the full list of winners. 

    Click here for more information on the 2024 awards and winners.

    During the Ceremony, APEX honored Qatar Airways’ Group Chief Executive Officer His Excellency Akbar Al Baker with the 2024 APEX CEO Lifetime Achievement Award for his visionary leadership, setting industry benchmarks, inspiring global trends, and his dedication to the enhancement of the passenger experience.

    The last day featured a day-long Thought Leadership Conference emceed by Aaron Heslehurst, bringing together prominent aviation leaders who shared their insight on various topics, such as: 

    • Qatar Airways Group Chief Executive Officer His Excellency Akbar Al Baker took center stage to discuss his management style, the carrier’s approach to the pandemic, sustainability, and challenges airlines face.
    • EL AL CEO Dina Ben Tal Ganancia focused on EL AL’s expanding route network, its recently unveiled partnership with Delta Air Lines, and shared her journey as a female CEO in the aviation industry.
    • Spirit Airlines President & CEO Ted Christie provided his thoughts on the JetBlue merger, the importance of technology for passenger experience, and air traffic control issues. 
    • SAUDIA CEO, Captain Ibrahim Koshy detailed SAUDIA’s post-pandemic recovery and shared insights into the airline’s growth strategy, its commitment to sustainability and reducing environmental impact, and also introduced several innovations and products. 
    • Fiji Airways Managing Director and CEO Andre Viljoen discussed the strategies of overcoming challenges, the leadership and organizational culture changes that were critical in surviving the pandemic and highlighted his personal leadership philosophy. 

    On the same day, the APEX/IFSA Board of Governors, an exclusive group of airlines executives including: Dina Ben Tal Ganancia, EL AL CEO; Andre Viljoen, Fiji Airways Managing Director & CEO; Alex Wilcox, JSX CEO; Paul Verhagen, SAS EVP & CCO; Captain Ibrahim Koshy, SAUDIA CEO; Ted Christie, Spirit Airlines President & CEO; and Zhao Dong, Xiamen Airlines Chairman, met to consider key industry priorities placed forward by the APEX Board of Directors and IFSA Board of Directors. Afterward, their top-level strategic guidance was presented to the membership of both associations with actions and accomplishment updates over the course of the year. Attendees also took part in breakout sessions that covered topics such Connectivity, Customer, and Content.

    For the full list of multiple industry gatherings APEX hosts around the world, please visit APEX Events. If you’re interested in learning more about APEX, visit apex.aero, sign up for the APEX Daily Experience e-newsletter, or follow APEX on Twitter, Facebook, Instagram and LinkedIn.

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    About the Airline Passenger Experience Association (APEX) 

    As a global non-profit and one of the world’s largest international airline associations, APEX advances passenger experience with the backing of nearly every major airline and valued supplier over the past 42 years. In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience. APEX reinvests all its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry. 

    About the International Flight Services Association (IFSA)

    The International Flight Services Association (IFSA) is a global professional association serving the needs and interests of airline and railway personnel, caterers and suppliers who provide onboard services on regularly scheduled travel routes. Under the umbrella of APEX (Airline Passenger Experience Association) serving every major airline in the world, IFSA is dedicated to the advancement of the art and science of the multi-billion dollar inflight and railway onboard service industry. For more information about IFSA, please visit ifsa.apex.aero, or follow IFSA on Twitter, Facebook, and LinkedIn.  

    About the Future Travel Experience (FTE)
    Established in 2006, FTE is an independent online media, events, creative, and industry change leader dedicated to working with airports, airlines and industry stakeholders to enhance the end-to-end passenger experience and business performance. It has become a renowned hub through its in-person and digital events, media, accelerator, working groups, and industry change initiatives where the world’s most progressive airlines, airports, vendors, government agencies, cruise and rail operators, destination partners, and various other travel industry stakeholders share their latest passenger experience and business performance plans and visions, to collectively define the future of this sector. FTE is part of the APEX (Airline Passenger Experience Association) and hosts four annual events around the world – FTE Global, FTE Asia EXPO, FTE Europe and FTE Ancillary. FTE supports the innovation efforts of the most progressive stakeholders in the air transport and travel space. 

    Source: APEX (Airline Passenger Experience Association)

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  • Qatar Airways’ Group Chief Executive, His Excellency Mr. Akbar Al Baker, Honored With APEX CEO Lifetime Achievement Award

    Qatar Airways’ Group Chief Executive, His Excellency Mr. Akbar Al Baker, Honored With APEX CEO Lifetime Achievement Award

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    LONG BEACH, Calif., September 21, 2023 (Newswire.com)
    –
    The Airline Passenger Experience Association (APEX) honored Qatar Airways’ Group Chief Executive, His Excellency Mr. Akbar Al Baker, as the recipient of the CEO Lifetime Achievement Award on Wednesday, Sept. 20, during the APEX/IFSA Awards Ceremony at APEX/IFSA Global EXPO. This award recognizes industry leaders and their long-term efforts, commitment, and dedication to the enhancement of the passenger experience. APEX celebrates leadership visionaries who not only elevate their own brand, but also inspire progress across the aviation landscape.  

    “As only the sixth-ever APEX CEO Lifetime Achievement winner in our five-decade history, we salute His Excellency Mr. Akbar Al Baker, the driving force behind Qatar Airways’ meteoric rise from its inception to a global aviation titan. His relentless pursuit of excellence has ushered in groundbreaking in-flight entertainment, the revolutionary Qsuite experience, which ignited a competitive surge among global airlines in business class luxury, and a service quality that transcends the conventional five-star rating to achieve an APEX World Class status. His legacy epitomizes the power of dedication, innovation, and fervor in sculpting an unparalleled airline customer journey,” said Dr. Joe Leader, APEX CEO. 

    Under H.E. Mr. Al Baker’s visionary leadership, Qatar Airways has consistently set industry benchmarks and inspired global trends, including: 

    • Innovation in Passenger Comfort: The introduction of the Qsuite, which helped spark a trend of suite doors in business class across leading global airlines. 
    • World-Class In-Flight Entertainment: Offering one of the world’s most extensive in-flight entertainment libraries, prompting airlines worldwide to further enhance their onboard content portfolios. 
    • Pandemic Response and Health Measures: Maintaining the most global connectivity during the pandemic and instituting gold-standard health-check procedures, influencing airlines globally to elevate their health and safety measures. 
    • Customer-Centric Approach: Achieving global acclaim, Qatar Airways showcases a service ethos that prioritizes travelers’ needs and desires, setting a gold standard in passenger satisfaction. 
    • Diverse Culinary Offerings: In the realm of aviation gastronomy, Qatar Airways has set culinary trends with its gourmet in-flight dining. Collaborations with renowned chefs have further elevated its onboard menu offerings. 
    • Seamless Connectivity and Network Expansion: With its strategic vision, Qatar Airways has crafted a blueprint for global connectivity, optimizing flight routes and ensuring passengers experience minimal layover times. For extended layovers, the airline fostered national innovations, making a stopover in Qatar seamless for its travelers. 
    • Personalized Services for Diverse Accessibility Needs: Qatar’s flagship carrier stands out for its emphasis on inclusivity, offering tailored services that cater to the diverse needs of its global clientele requiring accessibility services. 
    • Pioneering In-Flight Connectivity: Leading the charge in technological advancements, Qatar Airways generously offers complimentary connectivity packages to its loyal passengers, raising the bar for in-flight digital experiences. 

    Qatar Airways Group Chief Executive, His Excellency Mr. Akbar Al Baker, said, “I am deeply honoured to accept the CEO Lifetime Achievement Award from the Airline Passenger Experience Association. Over the last decades, Qatar Airways has grown to become one of the most recognizable and trusted names in the industry, synonymous with customer service quality and luxury. It is owing to the dedication of our employees across the world that our award-winning airline continues to outperform at the top level of our industry. I would like to thank the APEX team for their recognition and hope to continue surpassing all expectations for Qatar Airways in the years to come.” 

    During the event, H.E. Mr. Al Baker also accepted the airline’s 2024 APEX World Class Award, a step beyond APEX Five Stars, voted exclusively by passengers. In addition, the airline secured the APEX Award for Best Entertainment in the Middle East, as well as the APEX Award for Global Best Food & Beverage. The latter honor is based solely on verified and certified passenger feedback.  

    About the Airline Passenger Experience Association (APEX)  

    As a global non-profit and one of the world’s largest international airline associations, APEX advances passenger experience with the backing of nearly every major airline and valued supplier over the past five decades.  In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience. APEX reinvests all its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry.  

    About Qatar Airways  

    A multiple award-winning airline, Qatar Airways won the “World’s Best Business Class” for the 10th time at the 2023 World Airline Awards, managed by the international air transport rating organization Skytrax. The airline continues to be synonymous with excellence, also taking home Best Airline in the Middle East, World’s Best Business Class Lounge and World’s Best Business Class Lounge Dining at the prestigious awards held during the 2023 Paris Air Show. Qatar Airways is an unprecedented seven-time winner of the “World’s Best Airline” voted by Skytrax (2011, 2012, 2015, 2017, 2019, 2021 and 2022). 

    Qatar Airways currently flies to more than 160 destinations worldwide, connecting through its Doha hub, Hamad International Airport, voted by Skytrax as the “World’s Best Airport” in 2021 and 2022, consecutively. This year, Hamad International Airport has been ranked by Skytrax as the second-best airport in the world, and received the “Best Airport in the Middle East” accolade for the ninth time in a row, as well as “World’s Best Airport Shopping.”  

    Source: APEX (Airline Passenger Experience Association)

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  • ATP Flight School Adds 500th Aircraft to Fleet With Delivery of New Cessna Skyhawks

    ATP Flight School Adds 500th Aircraft to Fleet With Delivery of New Cessna Skyhawks

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    Press Release
    –

    Nov 18, 2022 10:30 EST


    JACKSONVILLE BEACH, Fla., November 18, 2022 (Newswire.com)
    –
    On Thursday, ATP Flight School took delivery of five new Cessna Skyhawks and surpassed the fleet milestone of 500 aircraft. Each new plane brings ATP students a state-of-art training platform with Garmin’s G1000 NXi Integrated Flight Deck. The Skyhawks join the 86 new aircraft ATP has taken delivery of since 2020 and will be used exclusively for airline pilot training and career development.  

    ATP’s investment in new aircraft is paired with equal investment in flight safety and monitoring. ATP recently completed a 40% expansion of its operations center in Jacksonville Beach, Florida, to accommodate growing safety and quality assurance teams. To support the safe operation of 500 aircraft, ATP’s safety department integrates an airline-based Safety Management System (SMS) and provides Flight Operations Quality Assurance (FOQA) through real-time oversight of all training flights using ADS-B technology.

    “Reaching the milestone of a 500 aircraft fleet is significant, not just in scale, but for the operational support required to provide a safe and dependable training environment for our students,” said Michael Arnold, Director of Marketing, ATP Flight School. “The capabilities and advancement of ATP’s flight operations center mirror that of airlines, with maintenance, flight operations, flight safety, flight standards, and quality assurance teams working in unison to promote a high level of safety and support for our students. The milestone of 500 planes is only made possible through the commitment each ATP team member has to the training success of our students and providing a reliable state-of-art fleet operated in a safety-focused environment.”

    As the leading provider of new hire airline pilots, ATP’s fleet expansion will increase capacity to graduate 20,000 airline pilots by 2030. Deliveries of an additional 85 new aircraft are scheduled throughout 2023 and 2024.

    Source: ATP Flight School

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  • EXCLUSIVE: Hartford woman gives birth to baby mid-flight

    EXCLUSIVE: Hartford woman gives birth to baby mid-flight

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    HARTFORD, CT (WFSB) – A woman who lives in Hartford was traveling to the Dominican Republic last month at seven months pregnant when her water broke mid-flight.

    Kendria Rhoden named her son Skylen because of where he made his debut.

    “Everything just happened so fast, it just happened so quick,” Rhoden said.

    With another 6 weeks until her due date, which was Oct. 23, Kendria’s little boy came into the world on an airplane early September.

    “While I was asleep I felt someone kick me in my stomach and then my water broke,” Rhoden said.

    Nurses on board came to help, but it didn’t take long for her to deliver her baby.

    “They were like ‘oh don’t push, don’t push because we don’t see any head,’” Rhoden said. “I’m like ‘the babies coming!’”

    Skylen and his mom spent the last few weeks in the Dominican Republic where they faced some difficulties. However, they returned and the baby was in the hospital for a evaluation.

    “I feel good now because I’m home and he’s safe, he’s where he needs to be right now,” Rhoden said. “So, I would say I’m happier than I was in the Dominican Republic.”

    Skylen’s passport said he is a citizen of the U.S. and lists his place as birth as “in the air.”

    A woman who lives in Hartford was traveling to the Dominican Republic last month at seven months pregnant when her water broke mid-flight.

    “Everything just happened so fast, it just happened so quick,” Kendra explained.

    Copyright 2022 WFSB. All rights reserved.

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  • ATP Flight School and Wheels Up Announce Hiring Partnership and Accelerated Pathway for Graduates

    ATP Flight School and Wheels Up Announce Hiring Partnership and Accelerated Pathway for Graduates

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    Press Release
    –

    Aug 9, 2022


    JACKSONVILLE BEACH, Fla., August 9, 2022 (Newswire.com)
    –
    ATP Flight School has formed a hiring partnership with Wheels Up Experience Inc. (NYSE:UP), the leading provider of on-demand private aviation in the United States, offering ATP graduates a streamlined pathway to First Officer positions and long-term careers in aviation. Amid the growing demand for commercial pilots, the partnership allows Wheels Up to recruit from ATP’s student and instructor group of 2,400 pilots while providing ATP graduates with expanded opportunities for professional development and progression.

    Under the partnership, eligible ATP flight instructors can interview with Wheels Up at 1,000 hours total time. Successful applicants receive a conditional job offer while continuing to build flight experience. Upon reaching 1,200 hours of flight time, instructors transition from ATP to Wheels Up as King Air 350, Citation CJ3, or Beechjet 400 First Officers.

    “With demand for professional pilots at peak levels, ATP is committed and excited to work with our airline and corporate aviation partners to develop scalable pilot hiring solutions,” said Michael Arnold, Director of Marketing, ATP Flight School. “We’re proud to partner with Wheels Up and bring this opportunity to our graduates, providing them with yet another accelerated pathway to quickly establish their career at a leading carrier.”

    “ATP is a fantastic flight school with world-class instructors and a fast-paced program that allowed me to seamlessly transition to flying for one of the largest private aviation companies in the world,” said Gui Canto, Captain, Wheels Up. “At Wheels Up, I’ve been able to gain significant experience beyond the flight deck – and most importantly – continue to develop my skills and further my career at a great company.”

    Students in ATP’s Airline Career Pilot Program receive the certification and resources they need to become a professional pilot at a fixed cost and on an accelerated timeline. As the nation’s largest provider of commercial pilot training, ATP has placed over 1,250 pilots with airlines and corporate operators in the last 12 months.

    About ATP Flight School
    ATP is the nation’s largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to airlines. atpflightschool.com

    About Wheels Up
    Wheels Up is the leading provider of on-demand private aviation in the U.S. and one of the largest private aviation companies in the world. Wheels Up offers a complete global aviation solution with a large, modern and diverse fleet, backed by an uncompromising commitment to safety and service. Customers can access membership programs, charter and aircraft management services — as well as unique commercial travel benefits — through a strategic partnership with Delta Air Lines. The Wheels Up Services brands also offer freight, safety & security solutions and managed services to individuals, industry, government and civil organizations.

    Wheels Up is guided by the mission to connect flyers to private aircraft — and one another — and deliver exceptional, personalized experiences. Powered by a global private aviation marketplace connecting its growing base of 12,000+ members and customers to a network of more than 1,500 safety-vetted and verified private aircraft, Wheels Up is widening the aperture of private travel for millions of consumers globally. With the Wheels Up mobile app, members and customers have the digital convenience to search, book and fly. Wheels Up is committed to aligning with philanthropic organizations that matter most to our company, members, customers, families and friends. Through the Wheels Up Cares program, a Wheels Up Beechcraft King Air 350i aircraft is custom-designed to represent the established cause and is a flying symbol of each charity’s mission. Headquartered in New York City, Wheels Up has office locations in 25 cities and towns across three continents and a workforce of nearly 2,700 employees.

    ATP Media Contact
    Michael Arnold
    Director of Marketing 
    ATP Flight School 
    904-595-7950
    pr@atpflightschool.com

    Wheels Up Media Contact
    press@wheelsup.com

    All trademarks, trade names, service marks, product names, company names, logos, and brands used or mentioned herein are property of their respective owners in the United States and other countries. Mention of them does not imply any affiliation with or endorsement by them.

    Source: ATP Flight School

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  • AIRLINES FROM AROUND THE WORLD LAND IN DUBLIN FOR AN IN-PERSON CEREMONY HONORING THE 2022 APEX REGIONAL PASSENGER CHOICE AWARD® WINNERS

    AIRLINES FROM AROUND THE WORLD LAND IN DUBLIN FOR AN IN-PERSON CEREMONY HONORING THE 2022 APEX REGIONAL PASSENGER CHOICE AWARD® WINNERS

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    Press Release
    –

    Jun 8, 2022


    DUBLIN, June 8, 2022 (Newswire.com)
    –
    Airline Passenger Experience Association (APEX) hosted the aviation industry in Dublin, Ireland, this week to celebrate airlines being honored with the 2022 APEX Regional Passenger Choice Awards®. The awards were given out Wednesday, 8 June, during APEX’s popular Content Market event, which was ‎collocated with the FTE EMEA/Ancillary/World Airport Retailing Summit. The awards recognize airlines in various regions for providing the best passenger experiences as rated by passengers. 

    APEX once again partnered with TripIt® from Concur®, the world’s highest-rated travel-organizing app, to gather data based on neutral, third-party passenger feedback and insights. For the 2022 awards, well over one million flights were rated by passengers across more than 600 airlines from around the world using a five-star scale. On the same screen, passengers were given the opportunity to provide anonymous ratings in five subcategories: seat comfort, cabin service, food and beverage, entertainment, and Wi-Fi. The single screen rating allows airline passengers to easily rate their flight in less than 15 seconds. The 2022 APEX Regional Passenger Choice Awards were independently certified by a third-party auditing company and verified by Porsche Consulting.

    “Recipients of the 2022 Regional Passenger Choice Awards were honored in Dublin thanks to the feedback of their passengers during some of the most difficult times of the pandemic for aviation,” APEX/IFSA CEO Dr. Joe Leader said. “Over the last year, each of these airlines has taken incredible steps to provide the best in-flight experience against the backdrop of challenges. We are proud to shine a light on these best-in-class airlines for each region of the world.”

    Last December, winners of the 2022 APEX Global Passenger Choice Awards® were announced at the APEX/IFSA Awards Ceremony during APEX/IFSA EXPO in Long Beach, California, USA. Winners of the 2022 APEX Global Passenger Choice Award® were: Emirates for Best Entertainment; EVA Air for Best Cabin Service; Delta Air Lines for Best Wi-Fi; and Qatar Airways for Best Seat Comfort, and for the APEX/IFSA Global Passenger Choice Awards for Best Food & Beverage. 

    The Global Passenger Choice Awards are the highest award attainable. Airlines receiving the Global honor are not eligible to receive a duplicate award at a regional level. For the regional awards, the highest honor goes to APEX Passenger Choice Award winners for Best Overall. Airlines receiving that honor are not eligible to receive redundant awards for in-flight categories. Finally, no airline may be awarded more than two in-flight categories for a region. These rules were established by the APEX Awards Committee to make certain that airlines are recognized based on the areas where they shine most brightly at a global, regional, and category level. 

    2022 REGIONAL PASSENGER CHOICE AWARD™ WINNERS 

    *Best Food & Beverage Awards are presented in conjunction with the International Flight Services Association (IFSA)

    AFRICA

    • Best Overall Airline: Air Austral
    • Best Entertainment: Ethiopian Airlines
    • Best Cabin Service: Ethiopian Airlines
    • Best Wi-Fi: Air Mauritius
    • Best Food & Beverage: Air Mauritius
    • Best Seat Comfort: South African Airways

    CENTRAL/SOUTHERN ASIA

    • Best Overall Airline: Vistara
    • Best Entertainment: Air Astana
    • Best Cabin Service: SriLankan Airlines
    • Best Wi-Fi: SriLankan Airlines
    • Best Food & Beverage: Air Astana
    • Best Seat Comfort: Indigo

    EASTERN ASIA

    • Best Overall Airline: EVA Air
    • Best Entertainment: Cathay Pacific
    • Best Cabin Service: Korean Air
    • Best Wi-Fi: Japan Airlines
    • Best Food & Beverage: Korean Air
    • Best Seat Comfort: Singapore Airlines

    EUROPE

    • Best Overall Airline: Virgin Atlantic
    • Best Entertainment: Air France
    • Best Cabin Service: SWISS
    • Best Wi-Fi: Finnair
    • Best Food & Beverage: Turkish Airlines
    • Best Seat Comfort: Turkish Airlines

    MAINLAND CHINA

    • Best Overall Airline: Xiamen
    • Best Entertainment: China Southern
    • Best Cabin Service: China Southern
    • Best Wi-Fi: China Eastern
    • Best Food & Beverage: Air China
    • Best Seat Comfort: China Eastern

    MIDDLE EAST

    • Best Overall Airline: Qatar Airways
    • Best Entertainment: Etihad Airways
    • Best Cabin Service: Middle East Airlines
    • Best Wi-Fi: Emirates
    • Best Food & Beverage: Emirates
    • Best Seat Comfort: Oman Air

    AMERICAS

    • Best Global Airline in the Americas: Delta Air Lines

    NORTH AMERICA

    • Best Major Airline in North America: Alaska Airlines
    • Best Regional Airline in North America: JSX
    • Best Low-Cost Carrier in North America: Southwest Airlines
    • Best Cabin Service: Hawaiian
    • Best Wi-Fi: JetBlue
    • Best Seat Comfort: Hawaiian
    • Best Food & Beverage: JetBlue
    • Best Entertainment: United Airlines

    SOUTH AMERICA

    • Best Overall Airline: Azul
    • Best Entertainment: Avianca
    • Best Cabin Service: Avianca
    • Best Wi-Fi: GOL
    • Best Food & Beverage: LATAM
    • Best Seat Comfort: LATAM

    SOUTH PACIFIC

    • Best Overall Airline: Air New Zealand
    • Best Entertainment: Air Tahiti Nui
    • Best Cabin Service: Air Tahiti Nui
    • Best Wi-Fi: Qantas
    • Best Food & Beverage: Fiji Airways
    • Best Seat Comfort: Virgin Australia

    For more information and photos from the APEX Award Ceremony please visit apex.aero, follow APEX on Facebook, Twitter, and LinkedIn, and  sign up for the APEX Daily Experience e-newsletter,

    ###

    Media Contact

    Robin Applebaum

    APEX Director, Marketing & Communications

    RApplebaum@apex.aero

    About The Airline Passenger Experience (APEX) 

    As a global non-profit and one of the world’s largest international airline associations, APEX accelerates our industry with the backing of nearly every major airline and valued supplier.  In conjunction with both the International Flight Services Association (IFSA) and Future Travel Experience (FTE), APEX serves the full spectrum of the end-to-end travel experience.  APEX reinvests all its resources to serving its members, strengthening the worldwide airline industry, advancing thought-leadership, fostering business opportunities via events, developing global initiatives, setting key airline standards, and highlighting well-deserved recognition across our industry.  For more information, please visit apex.aero.

    Source: Airline Passenger Experience Association (APEX)

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  • ATP Flight School Unveils New 19,000 Square-Foot Airline Pilot Training Center in Fort Myers

    ATP Flight School Unveils New 19,000 Square-Foot Airline Pilot Training Center in Fort Myers

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    Spirit Airlines Provides Fastest Track to Pilot Career with ATP-Exclusive Spirit Direct Program

    Press Release
    –

    Apr 25, 2022


    FORT MYERS, Fla., April 25, 2022 (Newswire.com)
    –
    ATP Flight School is set to unveil its newest airline pilot training center on Friday, April 29, at Page Field (FMY) in Fort Myers, FL. Up to 200 aspiring airline pilots will join ATP during an open house, previewing the recently constructed 19,000 square-foot facility.

    To celebrate the opening of the new training center and the launch of the ATP-exclusive Spirit Direct Program earlier this year, Spirit will be flying in an Airbus A320neo to ATP’s open house at Fort Myers on April 29. Attendees will be able to tour the aircraft, part of Spirit’s growing fleet, which is planned to gain 24 new planes this year for a projected fleetwide total of 197 by the end of 2022. Spirit plans to accept another 33 planes in 2023 as well. Under the partnership, ATP flight instructors can progress straight to a first officer position with Spirit at 1,500 hours. Spirit recruiters will be hosting pre-scheduled, onsite interviews for eligible ATP flight instructors and information sessions for future and current students.

    The Fort Myers facility is the second newly-constructed airline training center ATP has opened in less than a year, with a 25,875 square-foot facility in Arlington, TX starting operations last fall. Both join ATP’s 70 nationwide locations and were designed to efficiently deliver ATP’s Airline Career Pilot Program, which takes students from zero time to flight instructors in just seven months. At Fort Myers, open and inviting common areas bring together ample classroom, briefing, and testing spaces. An expansive simulator bay will house brand-new state-of-art Frasca TruFlite simulators with immersive 220° wrap-around visuals, while a dedicated maintenance hangar maintains a fleet of multi-engine Piper Seminoles and all-glass cockpit Piper Archers.

    “We love to see the new training center here in Southwest Florida because there are tremendous career opportunities right here in The Sunshine State. We serve seven Florida airports stretching from Miami to Pensacola, and we’re growing fast with more than 50 new planes expected for delivery over the next two years,” said Ryan Rodosta, Senior Director of Flight Operations and System Chief Pilot for Spirit Airlines. “We can’t wait to welcome the next generation of pilots that will take our Guests across our growing route map.”

    “With a pilot shortage upon us, it is an exciting moment to unveil the Fort Myers training center,” said Michael Arnold, Director of Marketing, ATP Flight School. “The new facility is built on 35-plus years of experience delivering airline pilot training and presents state-of-art resources backed with the proven methodology that has made ATP the leading provider of airline pilots. The result is Florida’s premier airline training center, where students are on the fastest track to becoming airline pilots.”

    “The Lee County Port Authority would like to welcome ATP Flight School as a new business partner and tenant on the North Ramp at Page Field,” says Ben Siegel, CPA, C.M., Executive Director of the Lee County Port Authority. “We hope this new location in Fort Myers will be a great success in developing and professionally training new airline pilots.”

    Airline Career Pilot Program classes start each Monday at Fort Myers. Tours and introductory training flights can be scheduled by calling ATP Admissions at (904) 595-7950. For more information visit ATPFlightSchool.com.

    About ATP Flight School
    ATP is the nation’s largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to airlines. atpflightschool.com 

    Media Contact
    Michael Arnold
    Director of Marketing 
    ATP Flight School 
    904-595-7950
    pr@atpflightschool.com

    All trademarks, trade names, service marks, product names, company names, logos, and brands used or mentioned herein are property of their respective owners in the United States and other countries. Mention of them does not imply any affiliation with or endorsement by them.

    Source: ATP Flight School

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  • ATP Flight School and Spirit Airlines Award $20,000 Pilot Training Scholarship During Women in Aviation Conference

    ATP Flight School and Spirit Airlines Award $20,000 Pilot Training Scholarship During Women in Aviation Conference

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    Press Release
    –

    Mar 18, 2022


    NASHVILLE, Tenn., March 18, 2022 (Newswire.com)
    –
    The Spirit Charitable Foundation and ATP Flight School, on behalf of the ATP Alumni Association, have awarded a $20,000 training scholarship to an aspiring airline pilot, Kayce Sorbello, during the 2022 International Women in Aviation Conference.

    Originally from St. Louis, Kayce Sorbello started her journey towards becoming a professional pilot in August 2021 at ATP’s Raleigh-Durham location. A driven female aviator, Kayce overcame childhood struggles and hardships to pursue her passion for aviation, becoming the first pilot in her family. During college, she uncovered her second passion – humanitarian aid – while working with two community-based projects in Uganda and Sierra Leone. “I have every intention of using my skills in aviation to benefit others,” said Kayce. “While my current goal is to spend a majority of my career as an airline pilot, I also hope to maintain proficiency in general aviation and volunteer with organizations that are dedicated to supporting both domestic and international communities in need.” Having earned her commercial pilot certificate in February, Kayce is nearly complete with the Airline Career Pilot Program and is now at ATP’s CFI Academy training to become a flight instructor.

    “Kayce represents the best of the aviation community, whose story, determination, and drive to help others will be an inspiration to many young females aspiring to follow in her steps,” said Chris Carey, Director of the ATP Alumni Association. “It is an honor to partner with the Spirit Charitable Foundation and present this scholarship to Kayce on behalf of the ATP Alumni Association.”

    “Being able to contribute to the growth of aspiring female pilots like Kayce is at the heart of our mission to invest in education,” said Lania Rittenhouse, President of The Spirit Charitable Foundation and Vice President of Guest Experience & Brand for Spirit Airlines. “Kayce’s resilience is an inspiration to all of us, and we’re honored to be partnering with the ATP Alumni Association to help advance her career, which we’re confident will be a meaningful one.” 

    About ATP Flight School
    ATP is the nation’s largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to airlines. atpflightschool.com 

    About ATP Alumni Association
    The ATP Alumni Association brings together and advocates for ATP Flight School graduates, proudly recognizing their success and contributions to the aviation community. The association does not ask membership fees or dues and is open to all graduates of ATP’s Airline Career Pilot Program. ATP has become the most respected flight school in the country, thanks to the success of its 20,000-plus graduates. The association’s mission is to give back, support, and express appreciation to these alumni. atpalumni.org

    Media Contact
    Michael Arnold
    Director of Marketing 
    ATP Flight School 
    904-595-7950
    pr@atpflightschool.com

    Source: ATP Flight School

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  • ATP Flight School Purchases 20 Flight Simulators (AATDs) From Frasca to Support Airline Pilot Training

    ATP Flight School Purchases 20 Flight Simulators (AATDs) From Frasca to Support Airline Pilot Training

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    Press Release
    –

    Mar 14, 2022


    JACKSONVILLE BEACH, Fla., March 14, 2022 (Newswire.com)
    –
    ATP Flight School has announced the purchase of 20 Flight Simulators, specifically Advanced Aircraft Training Devices (AATDs), from Frasca Flight Simulation. Carrying a list price of six million dollars, the FAA-approved AATDs will be used exclusively in ATP’s Airline Career Pilot Program to train the next generation of airline pilots. 

    ATP pioneered accelerated airline pilot training in 1984 and, since then, has continued investing in new technology to lead industry performance and provide efficient training that develops professional airline pilots. The purchase of 20 simulators from Frasca represents the next evolution of that mission, as ATP expands its fleet of simulators, making it possible to introduce students to foundational skills in a safe and controlled environment. This airline-oriented approach increases proficiency and maximizes the time spent learning in the aircraft. 

    Each device features an accurate physical representation of either a Piper Archer or Cessna Skyhawk flight deck, with 220° wrap-around visuals surrounding the student. Inside, actual Garmin G1000 avionics mirror the identically equipped Archers and Skyhawks in ATP’s fleet, including the 40-plus new aircraft ATP has on order. Active control loading is paired with modeled flight data to replicate the aerodynamics and control feedback of the actual aircraft. This industry-leading fidelity and realism allow for a more impactful transfer of learning and skill from the simulator to the airplane, increasing the effectiveness of training.

    “Key to providing the most efficient path to a successful airline pilot career is investing in new technologies and resources that allow ATP students to train more effectively and safely,” said Michael Arnold, Director of Marketing, ATP Flight School. “Investing in these state-of-art AATDs increases safety during the initial stages of training and will allow students to gain proficiency in fundamental skills on the ground to maximize their time in the air.”

    “Frasca and ATP have been partners for many years. These 20 new Frasca FTD’s for the C172 and Archer will support ATP’s training programs with the most technically advanced and realistic flight simulation available. This will ensure a maximum transfer of learning and contribute to increased safety,” stated John Frasca, President of Frasca International, Inc.

    ATP operates 450 aircraft and 130 simulators across 70 locations, including an existing fleet of Level 5 and 6 flight training devices. Deliveries of the new Frasca simulators will begin at the end of the second quarter and continue through year-end.

    About ATP Flight School
    ATP is the nation’s largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to airlines. atpflightschool.com 

    Media Contact
    Michael Arnold
    Director of Marketing 
    ATP Flight School
    904-595-7950
    pr@atpflightschool.com

    Source: ATP Flight School

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  • ATP Flight School and Breeze Airways Announce Breeze Embark Program for Pilots to Advance Their Career

    ATP Flight School and Breeze Airways Announce Breeze Embark Program for Pilots to Advance Their Career

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    Press Release
    –

    Mar 9, 2022


    JACKSONVILLE BEACH, Fla., March 9, 2022 (Newswire.com)
    –
    ATP Flight School has formed a hiring partnership with Breeze Airways, providing ATP graduates with a streamlined pathway to a First Officer position with the airline. Amid a growing shortage of airline pilots, the Breeze Embark Program allows Breeze to recruit from ATP’s student and instructor population of 2,300 pilots while providing ATP graduates with more opportunities for career progression.

    Under the partnership, eligible ATP instructors can interview with Breeze at 500 hours total time. Successful applicants receive a conditional job offer and mentoring from Breeze airline pilots while gaining flight experience. Upon reaching 1,500 hours of flight time, instructors transition to Breeze as Embraer 190 First Officers after completing the Airline Transport Pilot Certification Training Program with ATP.

    “The new partnership with Breeze presents ATP graduates with another accelerated pathway to establish their career with a growing airline,” said Michael Arnold, director of marketing, ATP Flight School. “As the leading supplier of pilots to the nation’s airlines, we are excited to develop this hiring solution with Breeze and help them meet their demand for professional pilots as they continue to scale.”

    “We are delighted to partner with ATP, a premier developer of outstanding pilots, and are excited to welcome them to the Breeze family. With one of the best growth stories in the airline industry, Breeze will offer tremendous opportunities to ATP graduates and a defined path to achieving a very rewarding career.” Chris Owens, VP, Flight Operations.

    The Breeze Embark Program with ATP is available exclusively for graduates of the Airline Career Pilot Program, which provides aspiring pilots with the certification and resources they need at a fixed cost, and on an accelerated timeline. This airline career solution has placed over 1,000 pilots with airlines in the last 12 months.

    About ATP Flight School
    ATP is the nation’s largest flight school, providing students with the most efficient path to a successful airline pilot career. For over 35 years, ATP has been the leader in professional flight training and supplying pilots to airlines. atpflightschool.com 

    Media Contact
    Michael Arnold
    Director of Marketing 
    ATP Flight School 
    904-595-7950
    pr@atpflightschool.com

    Source: ATP Flight School

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  • Coastal Carolina Regional Airport Announces New Non-Stop American Airlines Route

    Coastal Carolina Regional Airport Announces New Non-Stop American Airlines Route

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    Flights From Washington D.C. to Top North Carolina Tourism Destination Begin This June

    Press Release
    –

    Mar 8, 2022


    NEW BERN, N.C., March 8, 2022 (Newswire.com)
    –
    Coastal Carolina Regional Airport (EWN) and American Airlines are proud to announce that a new seasonal non-stop route between New Bern, N.C., and Washington, D.C., will launch June 4, 2022.

    New Saturday service between EWN and Ronald Reagan Washington National Airport (DCA) will be operated by a CRJ-700 regional jet outfitted with 65 seats in a two-cabin configuration and is planned to continue through Aug. 13, 2022.

    “As people look forward to summer travel, American Airlines is making it easier than ever to take to the skies with friends and family by providing customers more choice, convenience and flexibility than ever before,” said Brian Znotins, American’s Vice President of Network Planning. “This new seasonal service builds on our promise to offer customers the industry’s best network, with easy access to all the region has to offer.”

    North Carolina’s Outer Banks, the Crystal Coast and Historic New Bern will now be just an 85-minute flight away for those in the D.C. area, giving people more opportunities to explore the quiet beaches, historic landmarks and world-class fishing that eastern North Carolina offers.

    The route will begin with weekly 85-minute flights with the hopes of adding more flights in the future.

    Coastal Carolina Regional Airport embodies the welcoming spirit of the area and is known for its amazing customer service and relaxing environment. The airport has also recently made infrastructure improvements with several terminal upgrades and a new Airport Rescue & Firefighting facility. 

    This new route is the result of hard work and collaboration by the airport and area organizations, including Craven 100 Alliance (C1A) and Visit New Bern, along with consistent support by Craven County.

    “We are extremely excited about this expansion of flight service by American Airlines. American has been a consistent partner for Coastal Carolina Regional Airport and Craven County. We thank them and look forward to more opportunities to partner in the future,” said Craven County Board of Commissioners Chairman Jason Jones.

    Media Contact:
    Andrew Shorter
    252 638-8591 x232
    ashorter@flyewn.com

    ABOUT COASTAL CAROLINA REGIONAL AIPORT
    Coastal Carolina Regional Airport (EWN) is a modern, full-service airport supporting commercial and private aviation activities. With an easy-to-navigate terminal, friendly staff, affordable parking, quick check-in, and security, EWN boasts one of the Southeast’s most accessible and convenient regional airports and an “enjoyable air travel experience.” The airport has serviced the area for more than 90 years and acts as the inbound gateway to historic New Bern, the Crystal Coast, The Outer Banks, Emerald Isle, Beaufort, Marine Air Station Cherry Point, and Swansboro, and a portal to destinations all over the world. Learn more at FlyEWN.com.

    ABOUT AMERICAN AIRLINES GROUP
    American’s purpose is to care for people on life’s journey. Shares of American Airlines Group Inc. trade on Nasdaq under the ticker symbol AAL and the company’s stock is included in the S&P 500. Learn more about what’s happening at American by visiting news.aa.com and connect with American on Twitter @AmericanAir and at Facebook.com/AmericanAirlines.

    Source: Coastal Carolina Regional Airport (EWN)

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  • ATP Flight School Opens New Training Center in Pittsburgh During Pilot Shortage

    ATP Flight School Opens New Training Center in Pittsburgh During Pilot Shortage

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    Press Release
    –

    Feb 2, 2022


    PITTSBURGH, February 2, 2022 (Newswire.com)
    –
    ATP Flight School is opening its 70th location at Allegheny County Airport (AGC) in West Mifflin, Pa., just 10 miles from Downtown Pittsburgh, bringing professional airline pilot training to the Pittsburgh region during an unprecedented pilot shortage. Through the Airline Career Pilot Program, aspiring pilots in the area can now fast-track their career to the airlines 

    ATP’s fixed-cost, accelerated program provides students with all the resources and airline connections needed to quickly establish their airline careers and capitalize on the growing shortage of qualified pilots. Students at AGC will train using airline-oriented procedures in ATP’s reliable fleet of modern aircraft, including glass cockpit Piper Archers. Twenty-five of these new aircraft will join ATP’s existing fleet of 450 aircraft this year.

    Partnerships with over 30 airlines and corporate operators provide ATP graduates with pathways to all major airlines, with some offering up to $17,500 in tuition reimbursement and bonus incentives totaling $172,500. Recently, ATP announced new partnerships with Frontier Airlines, Sun Country, and Avelo Airlines, allowing ATP graduates and instructors to advance directly to an Airbus or Boeing First Officer position at 1,500 hours of flight time. 

    “The airline industry is facing a shortage of pilots, presenting a tremendous opportunity for new pilots to establish a rewarding and lucrative career,” said Michael Arnold, director of marketing, ATP Flight School. “We’re excited to bring this opportunity to aspiring pilots in Pittsburgh and provide them with the fastest track to becoming an airline pilot.”

    “We are thrilled to welcome ATP to Allegheny County Airport, which has a 90-year history in the aviation industry,” said Traci Clark, Vice President, Corporate and General Aviation for the Allegheny County Airport Authority. “More pilots need to be trained to address the national pilot shortage and having another first-class option like ATP in Western Pennsylvania is key. It’s another example of the important role general aviation airports like AGC have in the community and industry.”

    ATP’s airline career solution has been proven by more than 20,000 pilots since 1984, with 930 graduates placed at airlines in just the last 12 months. Airline Career Pilot Program class dates start each Monday at the new Pittsburgh training center. To schedule a tour or introductory training flight, call ATP Admissions at (904) 595-7950. 

    Media Contact
    Michael Arnold
    Director of Marketing
    ATP Flight School
    904-595-7950
    pr@atpflightschool.com

    All trademarks, trade names, service marks, product names, company names, logos, and brands used or mentioned herein are property of their respective owners in the United States and other countries. Mention of them does not imply any affiliation with or endorsement by them.

    Source: ATP Flight School

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  • TPConnects, the Technology Provider, Announces That Eastern Airlines is Investing in New Distribution Capabilities With IATA’s NDC Level 4 Certification

    TPConnects, the Technology Provider, Announces That Eastern Airlines is Investing in New Distribution Capabilities With IATA’s NDC Level 4 Certification

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    Eastern Airlines selects TPConnects as its Technology Provider for NDC based distribution

    Press Release
    –


    updated: Mar 30, 2021


    WAYNE, Penn., March 30, 2021 (Newswire.com)
    –
    Eastern Airlines, historically known as one of the “Big Four” carriers in the United States, announced that it has achieved the New Distribution Capability (NDC) Level 4 Certification from the International Air Transport Association (IATA). The certification enables a dynamic and cost-effective distribution model for Eastern Airlines as it further improves the airline’s communication capabilities with its travel partners using rich content. 

    Eastern Airlines’ NDC Level 4 Certification was facilitated through its partnership with TPConnects, an IATA NDC Dual Level 4 Certified IT Provider and Aggregator. Additionally, as its travel technology partner, TPConnects revamped Eastern Airlines’ recently launched Internet Booking Engine (IBE) goeasternair.com. Along with the IBE, the airline’s Travel Agency booking portal is also powered by TPConnects NDC Offer and Order Management Solution. It enables the airlines to control various interfaces through a single Middleware and provide Offers to customers in real-time.

    Steve Harfst, President & CEO, Eastern Airlines, said, “IATA’s NDC Level 4 Certification is a pivotal investment that assists Eastern’s mission in providing underserved markets with direct, nonstop flights at the best value. We can now ensure that our passengers have direct access to relevant content across both direct and indirect distribution channels that are unique to their wants and expectations. The NDC standard allows Eastern to efficiently create, deliver, and control inventory that is both reliable and secure for the passenger. Our travel partners can now benefit from access to our full range of product offerings, merchandising, and servicing capabilities and the end-to-end order lifecycle from booking to completion. We look forward to our continued partnership with TPConnects, a proven technology expert in the field, as we transform the way we go to market and deliver enhanced customer experiences as part of the Eastern Promise.

    Rajendran Vellapalath, CEO, TPConnects, said, “Our latest partnership with the American carrier Eastern Airlines is a milestone with many firsts, much to the credit of the collaboration and the expertise it brought to the table. It is indeed a testimony to our follow-the-sun approach where teams across time zones collaborated successfully to simultaneously deliver multiple NDC-enabled products for the airline. This is especially significant for TPConnects as we expanded our product portfolio with the delivery of the Internet Booking Engine within TPConnects Airline Solutions. Given the scope of the partnership, we are committed and well-positioned as the partner-of-choice to support Eastern Airlines with a gamut of industry-leading services and innovative travel technology solutions.”

    – END –

    About Eastern Airlines

    Eastern Airlines was originally founded in 1926. By 1930, Eastern grew to become one of the “Big Four” domestic airlines, where it would remain for the next several decades. As a carrier with a legacy of pioneering new routes, Eastern Airlines has returned to the skies for its next adventure as the first scheduled carrier to be certified in the United States since 2007. Eastern’s mission is to bring back the sense of awe and wonder to air travel by providing underserved markets across the globe with nonstop-only flights at the best value. For more information, please visit www.goeasternair.com. You can also connect with us on Facebook, Twitter and Instagram.

    MEDIA CONTACT

    marketing@goeasternair.com

    About TPConnects

    For more information, visit www.tpconnects.com

    Media Contact George@tpconnects.com

    Source: TPConnects

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  • TPConnects Partners With Gulf Air to Step Up Retailing Capabilities With IATA NDC Level 4 Certification

    TPConnects Partners With Gulf Air to Step Up Retailing Capabilities With IATA NDC Level 4 Certification

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    Dubai-based TPConnects to launch a full-fledged, IATA NDC-enabled, distribution enabling Gulf Air to capitalize on revenue opportunities, increase loyalty and improve overall customer experience.

    Press Release
    –


    updated: Mar 9, 2021


    MANAMA, Bahrain, March 9, 2021 (Newswire.com)
    –
    Gulf Air, the national carrier of the Kingdom of Bahrain, announced it has achieved NDC Level 4 certification from the International Air Transport Association (IATA).

    In line with Gulf Air’s digital strategy, the Level 4 certification will now empower the airline to provide the full extent of its Offer and Order Management and servicing capabilities to its direct and indirect distribution channels, including IATA and non-IATA members, across the globe. Gulf Air has partnered with TPConnects, an IATA NDC certificated IT Provider and Aggregator, as its technology partner to develop the NDC-enabled distribution platform.

    In a challenging operating environment brought on by the Covid-19 crisis, this timely announcement marks a significant milestone for Gulf Air as it explores cost-saving and increased revenue-generating measures and seeks to leverage opportunities for top-line growth and bottom-line benefits. 

    On the occasion of receiving the NDC Level 4 official certification, Gulf Air’s Chief Commercial Officer Mr. Vincent Coste said: “As part of our digital transformation, our focus continues to be on driving innovation and strengthening the value proposition through this downturn. With IATA’s NDC Level 4 certification, we are well-poised to improve the retailing and servicing experience across our global multi-channel distribution network, underpinned by a customer-centric approach. Apart from the anticipated cost savings, it will also give us the flexibility to create and fully control our inventory and content distribution across channels – from Online Travel Agencies, travel agents and Travel Management Companies (TMC) – providing easy access to rich content and differentiated, personalized and dynamic offers.”

    Commenting on the announcement, Rajendran Vellapalath, CEO, TPConnects, said, “As Gulf Air’s technology partner, we are committed to supporting the airline in an ever-changing landscape as it focuses on long-term growth and sustainability. Our NDC-based technology, including NDCMarketplace.com and Combined Airline API and Airline Agent Platform with air and non-air ancillaries, will enable Gulf Air to tap into revenue opportunities and reduce costs associated with distribution, while increasing customer loyalty and satisfaction. Under this partnership, we have plans in place to roll out Gulf Air’s NDC-enabled platform and deliver Live NDC transactions in March 2021.”

    In a time where agility and personalization are paramount, the Level 4 NDC certification will help Gulf Air to provide greater transparency, accelerate the speed of communication, swiftly address servicing requirements and serve a wide range of business needs with exclusive rich content and real-time personalized combinations of products and merchandising across its channels.

    Travel and corporate partners, including IATA and Non-IATA travel agents, who wish to access Gulf Air’s NDC content will be able to register their interest on https://ndc.gulfair.com in the coming few weeks.

    About Gulf Air

    About TPConnects

    More details contact George Rajan – VP Sales – TPConnects – Email george@tpconnects.com

    Source: TPConnects

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  • TPConnects Certified as Emirates’ Technology Partner

    TPConnects Certified as Emirates’ Technology Partner

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    Travel Agents will save the GDS distribution surcharge ranging between USD 14 and 25 per ticket depending on sector length recently announced by Emirates to mitigate the higher cost Emirates incurs through GDS distribution, from 01 July 2021. Solution from TPConnects includes NDC Aggregator Platform, NDC API Solution for OTA’s with booking engine and NDCMarketplace.com.

    Press Release
    –


    updated: Feb 22, 2021


    DUBAI, United Arab Emirates, February 22, 2021 (Newswire.com)
    –
    TPConnects, an IATA NDC Dual Level 4 Certified IT Provider and Aggregator, has been certified as a technology partner for Emirates, enable travel service providers to seamlessly integrate with Emirates Gateway, the airline’s proprietary platform developed using IATA’s New Distribution Capability (NDC) standards. The partnership builds on the strengths of Emirates’ commitment to effectively engaging its travel partners with more value-added and differentiated services and TPConnects’ demonstrated track record of developing and delivering NDC-based connections through TPConnects NDC Aggregator Platform, NDC API Solution and NDCMarketplace.com. Last year Flight Centre Travel Group (FCTG) has strengthened its technology roadmap and air content offering to customers by securing an initial 22.47% interest in TPConnects.

    Emirates Gateway has transformed the way the airline’s fares and services are distributed to travel service providers around the world, empowering them to better service their customers and ensure consistency across retail touchpoints. Through TPConnects suite of solutions, travel sellers – such as Online Travel Agencies (OTAs), brick-and-mortar travel agents and Travel Management Companies (TMCs) – can connect to Emirates Gateway and get quick and secure access to Emirates’ rich content, differentiated products and offers, ancillaries, real-time and dynamic fares and customized services, in addition to round-the-clock travel and operational updates and future enhancements.

    Commenting on the partnership, Emirates said, “With the launch of Emirates Gateway, we are continuing to invest our efforts in streamlining the onboarding process and ensuring smooth and seamless integration. As we take steps to fulfill our NDC strategy, a technology partner like TPConnects brings reach and scale to the table with their in-depth knowledge, domain expertise and connectivity. While the demand for air travel picks up, we want our travel partners to take advantage of the capabilities of the NDC-enabled platform so that they are equipped to elevate customer experience and manage customer expectations in an ever-changing environment.”

    Rajendran Vellapalath, CEO of TPConnects, said, “As a homegrown brand, we are delighted to partner with Emirates to introduce and accelerate the adoption of its bespoke NDC-enabled platform. Our expertise and experience as a leading provider of innovative travel technology solutions hold us in good stead as we collaborate with the airline to help boost their retailing business. We are confident that the capabilities and flexibility offered via TPConnects NDC Aggregator Platform, NDC API solution and NDCMarketplace.com, our exclusive NDC-enabled retailing and distribution technology, will deliver richer customer experience as it presents opportunities for travel sellers to capitalize on the full range of Emirates products and services.”

    To mitigate the higher cost Emirates incurs through GDS distribution, from 01 July 2021, bookings made via GDS will incur a distribution surcharge ranging between USD 14 and 25 per ticket depending on sector length.

    Press Contact: George Rajan – Email george@tpconnects.com

    Source: TPConnects

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  • Data Base Products Inc. Announces Strategic Leadership Changes for 2017

    Data Base Products Inc. Announces Strategic Leadership Changes for 2017

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    The industry “Gold Standard” in aviation data announces strategic leadership roles to support company growth and development

    Press Release
    –


    updated: Jan 4, 2017


    Dallas, TX, January 4, 2017 (Newswire.com)
    –
    ​​​​Data Base Products, Inc. (www.airlinedata.com), the gold standard for supplying quality U.S. commercial airline data, is pleased to announce the promotion of Jeff Pelletier to Managing Director.  Having already served the firm for the past 18 months as its Vice President of Product Management and Delivery, Mr. Pelletier will expand his role to cover all aspects of development, delivery, operations, and execution of the Data Base Products organization, including their suite of aviation data solutions.

    “I am excited to expand my role with the team at Data Base Products,” said Jeff. “After more than 30 years in business, 2017 will be an exciting time.  With our new product on the market, “The Hub,” clients are excited to access new functionality and analytics not available anywhere else.  Add to that the new solutions we have planned for the next 12 months and beyond, and the possibilities for our clients are endless.  At a time when data intelligence and delivery innovation are key, we look forward to continuing to deliver on the rich history of quality data that is second to none in the industry.  We will also continue to provide the exceptional customer service our clients have come to expect from us.” 

    I am excited to expand my role with the team at Data Base Products. After more than 30 years in business, 2017 will be an exciting time. With our new product on the market, “The Hub,” clients are excited to access new functionality and analytics not available anywhere else.

    Jeff Pelletier, Managing Director

    In addition, Data Base Products is pleased to announce that Richard Olmos has been promoted to the position of Vice President of Sales and Marketing.  Richard will continue to lead the sales and delivery aspects of Data Base Products while expanding his role to include responsibility for managing customer support for our users.

    “With this change in leadership, I’m committed more than ever to continuing the legacy of putting our customers’ needs first!” said Richard. “We take pride in making sure our clients not only know how to use our software, but also understand the vast DOT reporting regulations, as well.  I’m also excited to show off our most recent software enhancements and plans for 2017. Exciting times!”

    “Providing superior, personal customer service is a hallmark trait of Data Base Products,” said Jeff.  “Richard is key to instilling that activity and personal commitment across our base of potential and current clients each and every day.  Add to that his energy and enthusiasm while working with customers, and he makes using our solutions easier than ever!”

    Quality Data and Customer Service

    Since 1987, Data Base Products, Inc. has been considered the “Gold Standard” for supplying quality U.S. commercial airline data. Clients agree that the proprietary reconciliation process used by Data Base Products, Inc. instills a high level of confidence not found in raw data provided by other vendors.  Our highly-trained staff are always available to help clients. No customer is too large or too small to receive personal attention.

    Media Relations (800) 345-2876

    Source: Data Base Products, Inc.

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