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Tag: Airbnb

  • Airbnb Reports Record Q1 Revenue — But Q2 Looks ‘Tougher’ | Entrepreneur

    Airbnb Reports Record Q1 Revenue — But Q2 Looks ‘Tougher’ | Entrepreneur

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    Airbnb released its first quarter results for 2023 on Monday, and the company reported record revenue and booking highs.

    In Q1, Airbnb revenue grew by 20% to $1.8 billion, with a net income of $117 million — making it the company’s “highest first quarter ever,” the release said.

    Additionally, the company’s Nights and Experiences feature (where users can sign up for activities hosted by locals) set a new record high with an increase of 19% from the year before and over 120 million bookings.

    Related: Airbnb Just Made It Much Easier to Rent Your Apartment Long-Term

    Airbnb said it had a 36% increase in cross-border bookings, with a significant increase in Asia Pacific regions, which had a 40% year-over-year increase in bookings.

    According to a survey by the U.S. Travel Association, about one in four Americans (23%) plan to travel for leisure in 2023, with half (about 52%) going somewhere in the next six months. Expedia, which owns Vrbo and Hotels.com, also saw record-breaking Q1 revenue, up 18% from a year ago.

    However, during the earnings call on the same day as the record-high revenue results, Airbnb CFO David Stephenson cautioned about the upcoming months.

    “Q2 is turning out to be a little bit tougher comp given omicron last year, but we’re seeing overall stable demand for the back half,” Stephenson said on the call.

    As of Wednesday afternoon, Airbnb stock dropped nearly 14% — the steepest fall since December 2020, per Bloomberg data.

    Related: How to Start an Airbnb Business Without Owning Property

    Last week, Airbnb announced over 50 new features, including the introduction of Airbnb Rooms, which offers additional details regarding privacy in the home (whether or not a bathroom is shared, if the room has a lock).

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    Madeline Garfinkle

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  • Airbnb CEO Brian Chesky on new features, user safety and growing regulation

    Airbnb CEO Brian Chesky on new features, user safety and growing regulation

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    Airbnb CEO Brian Chesky on new features, user safety and growing regulation – CBS News


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    Airbnb co-founder and CEO Brian Chesky joins “CBS Mornings” to discuss the company’s 2023 Summer Release, including some new features and a focus on Airbnb Rooms. Plus, he addresses users safety, privacy concerns, the impact of inflation and a possible recession.

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  • Airbnb CEO says company is

    Airbnb CEO says company is

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    Airbnb CEO on new features, safety and AI


    Airbnb CEO Brian Chesky on new features, user safety and growing regulation

    05:25

    As Airbnb rolls out dozens of updates, CEO and co-founder Brian Chesky said the company is “stepping on the gas” after a major revamp during the pandemic.

    Chesky told “CBS Mornings” in an exclusive interview Thursday that Airbnb hasn’t had any widespread layoffs since early 2020, when he said it lost about 80% of its business during the COVID-19 shutdowns. Now, as travel restrictions are lifted and more people are traveling, he said the company expects more than 300 million guest arrivals at its properties in 2023.

    “We are expanding pretty aggressively,” Chesky said. “A lot of people want to travel and we want to lean into that.”

    He said the great thing about Airbnb is it’s a “pretty resilient model.”

    “We realized that people still travel, they still love Airbnb,” he said. “So we just hunkered down. We basically rebuilt the company from the ground up, and it’s stronger than ever now.”

    Airbnb announced more than 50 updates this week to address some of its users’ biggest concerns, such as hidden fees, security and prices. Chesky said the changes came after his team analyzed millions of customer service calls, social media posts and guest reviews.

    One of the features is “Airbnb Rooms,” which aims to make it easier for users to book a stay in a spare room instead of an entire home.

    Looking ahead, Chesky said he wants Airbnb to be more than just a platform for people to find a place to stay.

    “It’s about connecting people,” he said. “It’s about bringing people together through cultures all over the world, and I’ve got to be honest, I think the world probably needs that more than ever right now.”


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  • Airbnb Launches Series of Money-Saving, Privacy Upgrades | Entrepreneur

    Airbnb Launches Series of Money-Saving, Privacy Upgrades | Entrepreneur

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    Airbnb is making changes to encourage guests to continue using the service despite inflation and more cost-conscious traveling behavior.

    The company announced on Wednesday a series of 50+ upgrades to its website including the rollout of the new Airbnb Rooms, which they’re calling a “new take on the original Airbnb.” The company launched in 2008.

    The option to book a private room in a larger home has been an option on Airbnb since day one and is usually preferred by solo travelers or those looking for a cheaper option.

    Related: How a 20-Year-Old Airbnb Host Made $375,000 In Revenue in 2022

    But safety concerns have also run high among Airbnb users, and now the company is trying to make the Rooms service more attractive in an attempt to keep customers booking through the site at an affordable rate.

    As a part of Rooms, customers will have access to a new feature called “Host Passport” which will show users information about the host, everything from their hobbies to the different languages they speak to photos of them that they choose to post.

    Credit: Airbnb

    Rooms will also include more privacy features, such as whether or not they’ll be sharing a bathroom if other Airbnb guests will be renting in the same home, and whether or not the hosts will be there. Guests will also be informed about whether or not their rooms have locks.

    Credit: Airbnb

    “We know there’s a lot of talk and concern about the economy, inflation, the possibility of recession,” Airbnb’s co-founder and Chief Strategy Officer Nate Blecharczyk told FOX Business. “I think people are going to be a little bit more price-conscious.”

    Airbnb estimates that the average price of a room stay on its site is $67 per night and that nearly 80% of all rooms listed are priced under $100.

    Other changes aimed at cost-saving announced on Wednesday include allowing short-term renters to pay off their fees over time during certain stays, allowing users to pay directly through their banks in order to avoid credit card fees, and giving long-term renters discounts after a third month.

    Airbnb is expected to oversee 300 million guests in 2023.

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    Emily Rella

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  • Utah Cave Home Renting for $1,000 a Night on Airbnb: Photos | Entrepreneur

    Utah Cave Home Renting for $1,000 a Night on Airbnb: Photos | Entrepreneur

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    This story originally appeared on Business Insider.

    Grant Johnson was living in a 19-foot trailer in Utah when, in 1995, he was presented with the opportunity to purchase 40 acres of land in the state’s rugged wilderness.

    Johnson was told the site was abandoned by a 1970s cult, but it was the perfect setting for him to achieve a long-held dream: transforming a boulder on the property into his home, using dynamite and his own two hands.

    Johnson, who worked in Utah’s uranium mines and as a backcountry guide, was inspired by the Moab Desert’s famous “Hole N” The Rock” attraction, a family home carved out of a sandstone cliff.

    He spent $25,000 and the next 20 years perfecting his new abode — and now anyone on Airbnb can rent a bedroom in the special space for about $350 a night and the whole three-bedroom cave for about $1,000 a night.

    @airbnb this stay is as solid as a rock thanks to host grant ? #airbnbpartner #airbnb #boulder #utah ♬ original sound – airbnb

    Johnson’s property is located in southern Utah, about a four-hour drive north of the Grand Canyon and near the Grand Staircase-Escalante National Monument, known for its cascading rock formations.

    Johnson lives in the cave with his partner when they’re not renting it out, and they also run the property as a homestead and grow tomatoes, peppers, garlic, and corn, some of which they sell.

    Johnson even raises horses, cows, pigs, and turkeys — and is planning to build them a cave barn of their own.

    “It’s a lifetime art project,” he told Insider.

    He carved the walls by hand using light and sound as guides

    Johnson purchased dynamite from a contact through his mining work, who trusted him to use the equipment properly.

    “That was in the 90s, so I was able to buy dynamite and just sign a paper. Now it’s a lot more difficult,” he said.

    The first blast came in the winter of 1995. Johnson returned to the site for the next eight years to hollow out the space he wanted, eventually landing at around 5,700 square feet.

    His first time stepping into the cave he created, he couldn’t help but be in awe.

    “Nothing has been in this space since the dinosaurs,” he said. “It’s a 100-million-year-old rock.”

    An instrument in Johnson’s music room, left, and Johnson on the 40-acre property. Grant Johnson

    In 2005, Johnson employed a pro-builder friend to help finish the project. Together they poured the cement flooring and installed giant sheets of tempered glass that closed the cave off from the wilderness.

    There are six openings in the boulder, all facing different directions, that had to be sealed before the space could be inhabitable. The last sheet was installed in January 2014, which is when Johnson moved into the space.

    During that time, Johnson also molded the walls and doorways of the cave himself. He used a technique where he would drill parallel holes and tie them together with a perimeter cord, which cracked the rock in the desired shape.

    “It’s a lot of acrobatics, which is truly difficult,” he told Insider.

    During the sculpting process, he played with the light and sound of the space. During the winters, he’d sometimes sit in the space, during sunsets or especially during the equinox, and observe how the cave refracted the sunlight.

    I’d just sit down and if I noticed something that didn’t fit or that wasn’t curved right, I would get the drill,” he told Insider.

    While he was carving, he’d also play a harmonica and adjust his plans based on the best pitches he could find. It’s paid off. Since moving in, Johnson has hosted many musicians, concerts, and even a group of Tibetan monks in the space.

    “They did their throat singing and that sound has never left,” he said.

    One of Johnson’s musician friends has even named different rooms after different keys. The living room is “E.”

    You can rent the property on Airbnb for $1,000 per night

    The cave now even welcomes visitors on Airbnb. The “west end” room, with its own staircase leading up to a private balcony, rents out for $350 per night. For $1,000, guests can rent out the entire three-bedroom property, and Johnson and his partner will vacate and stay in a cabin nearby.

    Rolling desert hills with a white truck passing through

    A view onto Johnson’s remote property. Courtesy of Grant Johnson

    Guests of the Airbnb are invited to climb on the cave outside and use a rope swing in front of the property. The listing also indicates that sense of adventure extends inside, where guests should be aware of “rugged rock stairs” connecting the rooms of the cave.

    The cave runs off-grid and uses water to power things that are plugged into sockets, though the listing makes a point to note that hair dryers and pancake griddles, particularly, are too much for the hydro-electric system to handle. Also one major thing to note: There’s no WiFi.

    “The desert holds special energy and this space resonates with it. This is where you come to disconnect from the rest of the world,” one Airbnb user wrote in a May 2022 review. “The comfort, cleanliness and beauty of it far exceeded any expectations those in our group had.”

    The guest’s parting advice: “Drive a 4WD. Bring some extra water. Cherish your time there. Unwind. Go hike. Unplug and appreciate the space.”

    Johnson said he loves to watch guests marvel at the unspoiled natural surroundings and hear how they feel more connected to nature by staying in the cave. He recommends every guest climbs out to the patio on the west end at night, and watch the still, desert night.

    “You can’t ask for more dark sky. You can’t ask for more quiet,” he said.

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    Dan Latu

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  • 3 Things I Wish I Knew as a First-Time Airbnb Host | Entrepreneur

    3 Things I Wish I Knew as a First-Time Airbnb Host | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    In 2017, I purchased a single-family home and listed it on Airbnb as a short-term rental. Several years and additional units later, the venture grew into a full-time business that now gives me around $150,000 per month. I could say I had a good ride.

    But the journey to this success wasn’t smooth. There were many things that I wish I had done differently, especially when I was just starting. And while some might say they’re part of the whole experience, I still won’t recommend them to anybody.

    And that is why I want to share the things I wish I had done when I was new to the Airbnb industry. These lessons impacted how I did my business, and if you’re starting on your own, these will be helpful for you too. The following are the three things I wish I knew as a first-time Airbnb host:

    Related: 10 Pieces of Financial Advice I Wish I Knew in My 20s

    1. An “employee mindset” won’t get you far in the business

    Now, I don’t have anything against employees. They’re awesome because they are the foundation of our labor force. I started as an employee myself, and I have a staff who helps me with my business too.

    However, if you want to create a flourishing Airbnb business, you don’t need the kind of mindset that most employees have. Allow me to explain.

    When I started my Airbnb business in 2017, my wife and I operated our unit, and we had no trouble doing so. Our profits were more than enough to cover our mortgage for the first three years.

    However, the struggle started when we decided to do all the cleaning ourselves. At that time, we didn’t think it was necessary to hire help because we could always do the cleaning on our own. Plus, we thought it was better not to pay anyone and keep the profits to ourselves. But we couldn’t have been more wrong.

    As days and months went on, we realized that we should have done things differently. We spent so much time cleaning our Airbnb that it was draining. Sometimes we’d be tired from appointments, and we still couldn’t rest because we had to clean our unit.

    It was then that we knew the business became another 9-to-5 job for us, and we were operating with an employee mindset. We wanted the job done right and to make more money, so we thought we had to do everything ourselves.

    But this employee mindset didn’t get us far, and neither would it be for you. The Airbnb business requires effort, and if you’re not careful, it could drain your time away from the most important things you should be focusing on. Instead, I recommend you get people who can make the work easier for you.

    Don’t hesitate to use some of your profits to hire help because, in the long run, you’ll benefit more from it. It’ll free up your time, and when you have more time, you’ll get the chance to focus on growing the business. You can even launch a new Airbnb if you want to!

    Related: How to Start an Airbnb Business Without Owning Property

    2. Delegation is the key to time freedom

    This is in the same context as the first lesson I mentioned, but it’s so important that it bears repeating.

    You see, there are three primary operations in the Airbnb business: cleaning, maintenance and communication. Now for your business to thrive, you have to take care of these three areas equally. But this would be extremely difficult, especially if you have more than one unit and you’re doing all the operations alone.

    People will check in and out of your Airbnb, so cleaning and maintenance need to be taken care of regularly. The problem when you’re doing those things yourself is that you are trading time for money. This is why you need to delegate those tasks and automate them for your work to be easier.

    You can hire people to do the cleaning and maintenance for you, create an automated cleaning and maintenance calendar that they will follow, and you’re good to go. You can even get a virtual assistant to help you on the communications side.

    This is how million-dollar entrepreneurs operate their businesses: by building a team and a system, hiring, delegating, and automating all the operations. And I wish I had known this sooner.

    3. Collecting a 1099 Form will reduce your taxes

    The IRS 1099 Form is a collection of tax forms that you have your subcontractor sign so you can take what you pay them as a tax deduction. This applies to the people you hire to clean, do the maintenance, and do your communications. As long as you pay them $600 or more within the same calendar year, you must collect a 1099 Form from them.

    This is something that I wish I had known when I was getting started. I didn’t know that I needed to collect a 1099 Form, so I ended up paying for money I didn’t keep.

    Now to be fair, no one told me about it then, so I didn’t know. But now that you have an idea make sure to implement it to protect your profits so that you won’t lose out in the end.

    Related: 8 Ways to Save Money on Business Taxes

    Conclusion

    Making mistakes as an entrepreneur is perfectly normal, especially if you’re new. However, no rule says you must make blunders for the sake of experience.

    Instead, you can learn from those who have already been through the same struggles and learn from their backgrounds. After all, success leaves clues. By learning from the experience of others who have overcome similar struggles, you gain valuable insights and avoid unnecessary pitfalls.

    So take advantage of the wealth of knowledge available to you, and start building the business of your dreams today.

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    Jorge Contreras

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  • The Pros and Cons of Hosting on Airbnb, VRBO and The Landing | Entrepreneur

    The Pros and Cons of Hosting on Airbnb, VRBO and The Landing | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Investing in real estate is a great way to create passive income, but it also comes with a number of challenges. One of the biggest challenges I have faced as a rental property owner is finding the right hosting platform for my Palms Springs rental property.

    There are many options available — from traditional leasing to Airbnb-style short-term rentals — and more have become increasingly popular among real estate investors, like VRBO and The Landing. Each of these options offers different benefits and drawbacks, so it’s important to carefully consider each one before making a decision. Let’s take a look at the pros and cons of these options.

    Related: Tips for Making Real Money on Airbnb

    Pros of hosting on Airbnb

    The most obvious pro of hosting a property on Airbnb is that it provides an opportunity to make money quickly and easily. Airbnb offers a variety of services, from basic rental units to more luxurious accommodations like resorts and private villas. Additionally, the platform provides a simple way for hosts to get their properties listed, and Airbnb even has an automated system for handling payments.

    By renting out your property using these short-term tenants, you can profit more from your rental property as you’re not tied down to long-term leases, which can often be difficult to fill.

    Cons of hosting on Airbnb

    The main downside of using Airbnb for short-term rentals is that the platform charges its hosts a commission for each booking. This can eat into your profits, depending on the length and scale of your rental offerings. Many hosts, including myself, have tried to counter the fees by charging more and adding higher fees for cleaning.

    Additionally, Airbnb is known to attract younger travelers who may not be as respectful of the property or its amenities as traditional tenants — hence the launch of Airbnb Cover.

    The lack of proper filtering and background checks can leave you vulnerable to seasoned scammers on the platform. I’ve personally experienced this and have had to complain and make a claim with Airbnb Cover. In the end, I was taken care of, learned a great lesson and was invited to the Airbnb community.

    In conclusion, while hosting through Airbnb has many advantages such as being able to make money and meeting new people from around the world, there are also some drawbacks such as high commissions and liability risks associated with damages caused by guests during their stay at your property.

    Related: 15 Property Management Tips for Entrepreneurs Seeking Passive Income From Real Estate

    Is VRBO the right choice for real estate investors?

    Vacation Rental By Owner (VRBO) is a popular way for real estate investors to generate income from their properties.

    One of the biggest advantages of hosting on VRBO like Airbnb is that it offers a lot of flexibility in terms of when and how often you rent your property. This means that you can take advantage of peak tourism seasons or special events like music festivals to maximize your earnings potential.

    Another benefit of hosting on VRBO is that it can be lucrative because many travelers prefer to use VRBO rather than traditional hotels. This provides an opportunity for savvy investors to capitalize on this trend.

    VRBO cons: Protection offer and fees

    While there are plenty of benefits associated with hosting on VRBO, there are some drawbacks as well. For one thing, since you have limited control over who rents your property and when they stay there, this can make it difficult to predict how much money you will make each month — which is a problem if you rely heavily on rental income to cover your mortgage payments or other expenses related to the property.

    Additionally, since renters only stay for short periods of time (usually 1-2 weeks), this means that turnover costs like cleaning fees can quickly add up if not managed properly.

    VRBO also has set fees, and there is also a fee for protection starting at $59. This is a separate charge that you can add to a guest booking. While the booking fees are typically less than those charged by Airbnb, you may find that they still take a significant chunk out of your earnings.

    While you can encounter scammers on any site, I personally noticed an increase in people wanting to speak outside of the site as well as inboxes filled with more inquiries than people ready to book. Most of my inbox has questions about the fees and how to get around them.

    Related: 10 Hosting Options Besides Airbnb #TravelHosting

    Pros of hosting on The Landing

    The main benefit of hosting on The Landing is its flexibility as well as being able to charge for utilities separately. Unlike traditional leases, guests can choose how long they want to stay with the option to extend their stay using The Landing APP. This makes it ideal for investors who want to test different rental strategies without being locked into a single approach. Additionally, The Landings offers access to an array of features such as automated payments and tenant screening services that make managing your property easier than ever before.

    Another advantage of hosting on The Landings is its convenience and attention to quality. They have a standard that must be met for each listing such as high-quality photos, designated work spaces, reliable appliances and other things like white linens. Their standards lean more towards corporate housing. They target digital nomads, travel nurses and young professionals.

    Cons of hosting on The Landing

    One potential downside of hosting on The Landing is its application process. Unlike the other platforms, you go through an approval process. The platform is also membership based and offers housing that could potentially compete with the individual investment property owner.

    As a current membership holder, I love the platform — but as a rental property owner, I would not rely on that site alone. I would suggest using all sites while being aware and prepared for issues that may arise mentioned in the cons for each platform.

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    Saba Tekle

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  • Is Your Airbnb Watching You? Hosts, Guests Clash Over Cameras | Entrepreneur

    Is Your Airbnb Watching You? Hosts, Guests Clash Over Cameras | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    This article originally appeared on Business Insider.

    Jen Kelman worried about the angle of the security camera on her two-bedroom rental in Pine, Arizona, a small mountain town two hours north of Phoenix.

    The Airbnb host installed it as the “eyes and ears” for her rental property since she lives in Phoenix. But Kelman also was anticipating that some guests might get creeped out at the prospect of being captured at any time by the camera’s sweeping view of the front of the home.

    “It’s going to make them feel like I’m looking at them,” she said. “And I don’t want them to feel that way.”

    So she carefully angled it from the back corner of the porch to avoid capturing a small table where people might enjoy a cup of coffee. The camera is also positioned so that it’s not able to peer into the front door, she said.

    Kelman’s meticulous attention to the sensitive matter comes amid growing questions about the boundaries between guest privacy and the security concerns of the hosts. While WiFi cameras are giving hosts peace of mind, they’re also stirring up anger among guests who complain about being watched by the pool, called out for inviting people to visit, or even harassed by hosts using two-way talk features.

    Some renters are venting on social media about hosts telling them to get out of the pool at a certain hour or harassing them for accidentally blocking cameras with beach equipment on their family vacation. On Facebook, one user wrote: “I don’t have anything to hide, but feel very uncomfortable knowing that every conversation could be listened to.”

    Hosts, for their part, sometimes empathize. Some, in Facebook groups, have complained about over-eager hosts they’ve experienced in their own travels. But many others defend the practice as a necessary precaution to stop their houses from getting trashed by drunken revelers, or simply to help run their rentals from afar.

    Airbnb’s official policy allows its hosts to use cameras that are “clearly disclosed” and “don’t infringe on another person’s privacy.” There are bans on “hidden cameras” as well as cameras in any private spaces like bedrooms and bathrooms. All three hosts who spoke to Insider said that — as Airbnb requires — they include the use of cameras in their listing descriptions.

    Kelman says she draws the line of privacy between the front and the back yards. She needs the cameras in the front to know when to give entry to contractors who help with general upkeep and make sure guests have left the property. But installing cameras in the backyard — an area with a fire pit and deck chairs — is unnecessary, she said.

    For Lisa Lewis, another Airbnb host, having a camera is a must for renting her two-bedroom in Foley, Alabama. Not having one would be a dealbreaker, she said.

    Lewis said that her rental primarily attracts youth baseball, softball, and soccer teams traveling to the nearby Foley Sports Complex. She uses the camera to make sure guests aren’t unaccompanied minors and that they aren’t hosting large get-togethers, which she believes leads to more incidents of broken furniture or other damage.

    Lewis says she also uses the camera to charge $100 for guests who attempt to check in early or check out late, without first informing her.

    Zach Narus, an Airbnb host in Arizona, says cameras provide “peace of mind” to his guests, just as much as they do for him.

    Once a guest messaged Narus that there was a loud banging outside the property and asked him to use the security cameras to check for an intruder or wildlife. It ended up being the noise of a fan that accidentally turned on, but the guest was thankful for the attention, Narus said.

    At the end of the day, Narus says he thinks cameras simply “keep people honest.” Disclosing the use of cameras, Narus says, discourages bookings from people looking to throw a party.

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    Dan Latu

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  • How Will 2023 Pan Out? PriceLabs’ Pacing Reports Let Short-Term Rental Operators Research Their Markets in Minutes

    How Will 2023 Pan Out? PriceLabs’ Pacing Reports Let Short-Term Rental Operators Research Their Markets in Minutes

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    PriceLabs’ new Pacing reports provide up-to-date analysis of local markets and comparative insights into performance versus last year. Hospitality pros, from vacation rental managers to Airbnb hosts, can now use this data at their fingertips to fine-tune their pricing strategy.

    Press Release


    Mar 1, 2023 08:00 EST

    Navigating the uncertain short-term rental market of 2023 can be intimidating – but it doesn’t have to be. With its new pacing reports, PriceLabs provides hosts and managers with the insights and tools they need to stay ahead of the competition, optimize rates, and maximize revenue. With these innovative features, hospitality pros get up-to-date analysis on local markets and comparative insight into their performance versus last year -all included in each of PriceLabs’ dynamic pricing and market report products at no extra cost to current users. The Portfolio Analytics product is worth trying for those not current users as it is free forever. This feature allows access to pacing data for their market without any cost. It’s an excellent opportunity to see how pacing can benefit their business.

    2023 Short-Term Rental Market Trends show the need to use Pacing reports.

    Traditional vacation rental markets saw an incredible surge in 2021 and 2022, but 2023 differs. Sea, mountain, and rural locations still thrive, but travelers are more price sensitive. Lake Tahoe’s winter tourism declined (-9%), but a slight increase (+6%) is expected for July 14-15. By contrast, Wisconsin Dells’ summer bookings are pacing significantly ahead of 2022.

    Cities are experiencing a resurgence in demand with varying recovery rates; Bordeaux, France, is an example, with a decline from January to March (-2.5%), followed by a surge around September 9 (+28%), potentially due to a Rugby World Cup match.

    Moreover, the #Airbnbust trend on social media indicates that some Airbnb hosts might see fewer bookings per listing than before; therefore, measuring current performance against the same period last year can help them determine if they are affected.

    Analyzing and Optimizing Listing Performance with PriceLabs’ Pacing Tools.

    Fortunately, PriceLabs’ new Pacing feature allows hosts and managers to set reference points using pacing curves based on historical or current market data, eliminating uncertainty about their performance.

    Hosts and managers can now easily identify whether their listings, local competitors, or an entire market are slowing down or accelerating compared to last year. In addition, they can keep track of rates, occupancy, and reservations on forthcoming dates straight from each of PriceLabs’ industry-leading tools, Market Dashboards, Portfolio Analytics, and Neighborhood Data – all at no added cost for current users.

    See how your listings are pacing today – for free.

    Current PriceLabs users will immediately find the new pacing and historical tools available within Market Dashboards, Portfolio Analytics, and Neighborhood Data. 

    If you are a user yet, get a risk-free 30-day trial at Pricelabs.co with flat-fee pricing and no lock-in contract. Enjoy free access to Portfolio Analytics and pacing data beyond the trial period.
     

    About PriceLabs

    Established in 2014 and headquartered in Chicago, PriceLabs provides dynamic pricing and revenue management solutions for the hospitality industry. Its data-driven approach, automation rules, and customizations help accommodation owners and managers increase revenues efficiently and easily. With over 90 integrations and a growing list of channels and property management systems, PriceLabs’ automated revenue management solution is built to serve the needs of everyone from large property managers to single-property owners. Learn more at www.pricelabs.co

    Source: PriceLabs

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  • Airbnb Goes Viral For ‘Insane’ and ‘Excessive’ List of Rules | Entrepreneur

    Airbnb Goes Viral For ‘Insane’ and ‘Excessive’ List of Rules | Entrepreneur

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    Airbnb has been criticized about hidden cleaning and security fees, but hosts are still adding excessive rules to their properties — and some are so bizarre that people are ready to look for rentals elsewhere.

    Such was the case for one anonymous renter who used Airbnb to rent a property in Montauk, New York, a fishing village at the end of The Hamptons known for its lively party scene and the mix between generationally-raised locals and seasonal city-goers using the town as an escape from the city life.

    Related: Airbnb Announces Ban on Renting Out Houses Where Enslaved People Lived

    In a TikTok posted to the account aptly named @airbnbhorrorstory, the renter documents a home that has one too many rules plastered in almost every room of the house.

    The video, which has more than 614,000 views, shows the man walking through the property and stopping each time there’s a piece of white paper with different rules that are “a little insane” for staying in the home.

    @airbnbhorrorstory No smoking. Okay. I get that. And maybe the toilet. I get weak pipes. But the rest are a little insane. #airbnbtiktok #airbnbhost #airbnbexperience #airbnb #travel #traveltiktok #fyp #holiday #beach #vacation #weekendgetaway #airbnbnightmare ♬ original sound – Airbnb Horror Story

    “This is just excessive,” he says exasperatingly. “Anywhere you literally go there’s a sign.”

    The rules shown include (but most likely are not limited to) no smoking or vaping, no spraying perfume/cologne/body oil inside the home (guests are asked to step outside to do so), hot showers limited to 8 minutes maximum, and being required to leave the shower door open after showering to prevent mold.

    Naturally, people in the comment section were flabbergasted.

    Related: ‘I’ve Heard You Loud and Clear’: Airbnb CEO Brian Chesky Responds to Complaints About House Cleaning Chores and Cost Transparency

    “That many signs that person definitely has a hidden camera somewhere,” one user mused.

    “Enough signs to make you feel unwelcome and nervous,” another pointed out.

    Airbnb did not immediately respond to Entrepreneur’s request for comment.

    Last June, Airbnb instated a permanent ban on house parties being thrown at any of its properties — something that was first tested in August 2020 among social distancing and quarantine protocols during the pandemic.

    “Disruptive parties and events will continue to be prohibited, including open-invite gatherings. ‘Party house’ properties will continue to be strictly prohibited as well,” the company had said in a release. “The policy will continue to include serious consequences for guests who attempt to violate these rules, varying from account suspension to full removal from the platform.”

    Airbnb was down just over 18% in a one-year period as of late Monday afternoon.

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    Emily Rella

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  • 3 Things To Automate In Your Airbnb To Achieve Passive Income

    3 Things To Automate In Your Airbnb To Achieve Passive Income

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    Opinions expressed by Entrepreneur contributors are their own.

    Automating your Airbnb listing means being hands-free with the business. And this is the first step towards the location freedom you’ve always wanted. Location freedom is having the ability to go anywhere in the world and still earn money despite not being physically present. So when it comes to managing your Airbnb, how do you automate the process, and what strategies do you need to implement?

    Ask any Airbnb host about their goals in the business, and you’ll probably get a standard answer in return, “We all want passive income and location freedom.” And who wouldn’t want to continue earning money wherever they are, right?

    However, operating an Airbnb business is like any other full-time job — you’ll feel excitement and exhaustion during your run. But there’s a bunch of smart hosts who know how to manage their Airbnbs, remove the stress from the equation, and continue enjoying the fruits of their labor. You can be one of them. You can use their strategies and automate these three essential things in your Airbnb listing so you can work ON your business and not in it.

    Related: How To Create 7 Streams of Income for Passive Wealth

    1. Cleaning

    This is probably the most important aspect of running a short-term rental business. However, as vital as it is, you also shouldn’t try to save money by cleaning your property. If your goal is to be truly independent with your business, you need to automate it.

    For this, you can hire a professional cleaning company, or you can hire people you know. And there should be a system for your crew because for your business to be truly automated, it needs a process to follow. For example, your crew needs to be there right after the guests leave at a specific time window (for example, from 10 AM to 3 PM).

    When you put this on autopilot, your team will automatically pick up where the guests left off, clean during the window, and you don’t have to clean the place yourself.

    2. Maintenance

    The next thing you need to automate is maintenance. Hiring a maintenance person will ensure that anything broken will be fixed as soon as possible. This person ideally will work on call, and you should let them know that you have a window and that if there’s ever any handy work that needs to be done, they should do it during that window.

    As for the compensation, it is recommended you pay both your maintenance person and cleaners on a case-by-case or per-project basis.

    3. Communications

    And last but not least, the communications.

    This part of the operations is vital because it will make sure that you’re streamlining the tasks needed to be done and that you’re not doing all the work yourself. For this, you can use Slack, a communication platform that’s easier to manage.

    With proper communication, you must add the owner, the cleaners, the maintenance person and everyone involved in maintaining that property. For example, you can ask your cleaning crew to post pictures of the property after each cleaning. They can also visually inspect the property to see if anything’s missing or needs repairs.

    If there is, you can then tag your maintenance person so they can come over and handle it during the cleaning window. This will make everything easier for you.

    We recommend you do the communications for the first three properties you launch so you can experience it first-hand. Plus, it’s also difficult to delegate communication when you haven’t done it and don’t understand it yourself.

    The most important thing to remember during these operations is that you don’t do the cleaning or the maintenance yourself. Delegate those things or hire somebody else. This way, you’ll be able to start working on the business and not in the business.

    Related: 4 Powerful Tips To Create A Successful Airbnb Business

    Passive income through Airbnb short-term rentals

    As you know, Airbnb is a home-sharing platform where you can list your property so that guests worldwide can book your place for a brief time. But this is more than just a place made for visitors who like comfortable stays. It’s also a good business venture for people looking for passive income.

    So if you own a property, you can launch your listing and use the automation strategies we just shared with you. If you’re a newbie just looking around for tips for getting your Airbnb business started, then you tuck these tricks away for future use.

    Related: How to Start an Airbnb Business Without Owning Property

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    Jorge Contreras

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  • Seth Rogen Renting His L.A. Retreat On Airbnb For $42 A Night — But There’s A Catch

    Seth Rogen Renting His L.A. Retreat On Airbnb For $42 A Night — But There’s A Catch

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    By Brent Furdyk.

    Seth Rogen is getting in the Airbnb business — albeit temporarily.

    As Variety reports, Rogen is listing his creative retreat in Los Angeles on Airbnb, asking just $42 per night — and, as a bonus, Rogen will even make an appearance, inviting guests to learn some pottery skills from him.


    READ MORE:
    Seth Rogen Roasts The CW During Critics Choice Awards: ‘We’re On Your Least Favourite Network’

    There is a catch, however; the space (which is inspired by his Houseplant cannabis company) is only available for three one-night stays — Feb. 15, 16 and 17 — with U.S. residents invited to book a stay beginning Feb. 7 at 10 a.m. PT at airbnb.com/houseplant.

    “Hi. It’s me, Seth! If you’re reading this, you’re considering booking a night at the Houseplant-inspired retreat,” Rogen writes in the Airbnb listing.

    “What makes it Houseplant-y, you may be asking? Well, it’s stocked with some of our favourite Housegoods (even a pre-release copy of our NEW Vinyl Box Set Vol 2!). The mid-century styling and LA views also have a distinctly Houseplant feel. And there’s the fact that I’ll be there to welcome you, which given that I’m the founder, adds to the Houseplant-ness. I AM HOUSEPLANT!!!” he adds.


    READ MORE:
    Seth Rogen Confesses Tom Cruise Tried To Convert Him To Scientology In Resurfaced Clip

    The space itself is described as “mid-century modern” that “is an ideal getaway if you’re looking for inspiration, or just for a good hang. There’s also a pottery wheel there.”

    Visitors are invited to “get a glimpse” into Rogen’s creative process by throwing some pottery with him in the in-house pottery studio. “I’m a pretty good teacher!” he promises.

    Other amenities include “a fully-stocked fridge by which I mean go ahead and de-stock it / eat it all,” Rogen jokes.


    READ MORE:
    Seth Rogen Would Love To Smoke Pot With Barbra Streisand

    Adds Rogen in a statement: “I don’t know what’s more of a Houseplant vibe than a creative retreat at a mid-century Airbnb filled with our Housegoods, a pottery wheel and incredible views of L.A. Add me, and you’ll have the ultimate experience.”

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    Brent Furdyk

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  • Man Builds Backyard Airbnb Treehouse, Makes Enough to Quit Job

    Man Builds Backyard Airbnb Treehouse, Makes Enough to Quit Job

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    • Will Sutherland owns a treehouse Airbnb on his property. It took him about six months to build.
    • When he first got the idea, he thought it’d be a pipe dream he’d never be able to do.
    • Now, he makes $30,000 per year renting it out and gets to watch guests make memories in it.

    This story originally appeared on Business Insider.


    Courtesy of Will Sutherland and Sabrina Hartley via Business Insider

    This as-told-to essay is based on a transcribed conversation with Will Sutherland, who owns a treehouse Airbnb. It has been edited for length and clarity.

    Even before I bought my house, I had the idea of building a treehouse on the four-acre property. When I walked around the site for the first time, I saw two trees sitting over a rock ledge and wanted to put a treehouse there. At the time, it was a pipe dream that I never thought I would actually be able to do.

    I built the treehouse by myself, and it took me about 6 and a half months

    I carried up every piece of wood, every piece of floor, the roof trusses, the floor trusses, and the big quad beam. I also sourced a bunch of cedar logs from a friend who was having a house built. I have a sawmill at my house, so I was able to mill all the cedar for the siding.

    Sabrina Hartley via BI

    When I told my now wife, Sabrina, that I was building a treehouse to rent on Airbnb, she said: “As long as you build another bathroom for guests, I’m all for it.” For years, our guests in our Airbnb skoolie — a converted school bus — had been using the bathroom in our house. It was a necessary inconvenience since the skoolie didn’t have a toilet or shower.

    When I built the treehouse, I also built a bathhouse with a shower and a toilet at the same time. Now all of our guests use the bathhouse.

    Sabrina Hartley via BI

    Sabrina helped me with some of the details, like the floor finishing and trimming some boards. She was by my side every day when she got home from working as an arboretum specialist at the Virginia State Arboretum.

    The treehouse is small but has a lofted bedroom to add square footage

    It’s like a bunk bed and is great for kids. There’s also a main queen bed in the treehouse too. There’s no running water, but I do have a five-gallon water tank for hand washing and brushing teeth. There’s also a hotplate so guests can heat up the water, a window unit air conditioner, and an electric heater.

    Sabrina Hartley via BI

    I built a staircase in front, which is kind of steep, and an emergency exit in the back that’s more of a ladder to get into the treehouse. Since it sits on a rock ledge, the front of the treehouse is about 18 feet from the ground, and the back is about 14 feet.

    The first year, I earned $30,000 from the treehouse rental

    The treehouse gets thousands of views per month on Airbnb, and I’m booked for months out. The nightly price for the treehouse fluctuates between $160 and $250 a night, depending on the time of the year.

    With the skoolie and the treehouse, I started enough money from Airbnb to quit my job. I now have a lot more time to help friends and family with projects, and to daydream about new things I want to make. I also get to see them come to fruition sooner than I used to with my full-time job.

    Sabrina Hartley via BI

    Since I’m now in the business of hosting people, I’ve had to change how I go about my day. I can’t be outside using the chainsaw or running my sawmill when there are people trying to read a book on the porch of the treehouse. Once I see guests leave, I’ll quickly mow the grass.

    We basically live in a little miniature community here, flanked by our bus guests and treehouse guests all the time.

    Sabrina Hartley via BI

    I feel fulfilled seeing guests create quality memories at the treehouse, and income from Airbnb has enabled me to work from home which has given me more quality time to spend with my friends and family.

    Axel Springer, Insider Inc.’s parent company, is an investor in Airbnb.

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    Cari Shane

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  • IRS delays rule change for people who get paid on Venmo, Etsy, Airbnb and other apps | CNN Business

    IRS delays rule change for people who get paid on Venmo, Etsy, Airbnb and other apps | CNN Business

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    New York
    CNN
     — 

    Anyone getting paid for their goods and services through apps like Venmo, PayPal or CashApp, or platforms like Etsy and Airbnb, just got a reprieve from the IRS.

    Following concerns expressed by the tax community, the electronic transactions industry and some lawmakers, the IRS said Friday it would delay by one year the implementation of a rule change that would have resulted in a virtual paper chase of tax forms going out by January 31, 2023, to anyone using such apps for their business transactions.

    The rule change requires third-party payment platforms to issue a 1099-K to the IRS and the app user for business transaction payments if they add up to more than $600 over the course of the year. A business transaction that is taxable is defined as a payment for a good or service, including tips.

    It used to be those platforms only had to issue you a 1099-K if you engaged in more than 200 business transactions for which you received total payments of more than $20,000 in a year.

    “The IRS and Treasury heard a number of concerns regarding the timeline of implementation of these changes under the American Rescue Plan,” said Acting IRS Commissioner Doug O’Donnell. “To help smooth the transition and ensure clarity for taxpayers, tax professionals and industry, the IRS will delay implementation of the 1099-K changes. The additional time will help reduce confusion during the upcoming 2023 tax filing season and provide more time for taxpayers to prepare and understand the new reporting requirements.”

    Indeed, the increase in 1099-Ks issued early next year for people’s 2022 tax returns was expected to be, in a word, “ginormous,” according to Wendy Walker, who chairs the information reporting subgroup on the Internal Revenue Service Advisory Council.

    Walker works as a solution principal for Sovos, which helps more than 30,000 business clients with tax compliance, including the issuance of all types of 1099s, of which there are at least 16 different varieties.

    Some businesses that only had to issue a couple thousand 1099-Ks under the prior rules were looking at a couple hundred thousand, she noted. “Our clients … have reported enormous increases in their potential filing obligations as result of the threshold change,” Walker said.

    Meanwhile, those receiving 1099-Ks for the first time will have to figure out what portion of the amount reported on the form is actually taxable versus what portion represents payments that may be deductible business expenses, such as a fee paid to the payment platform or a credit issued to the business, Walker said.

    “People are just not going to understand how to take that gross amount and then work off the deductions to get to their taxable amount.”

    The move was welcomed by those representing third-party payment platforms.

    “Given the potential confusion the reporting requirement would cause, we applaud the delay, ” said Scott Talbott, spokesman for the Electronic Transactions Association. “The $600 reporting requirement is not worth the problems it would cause. ETA will keep working to increase the threshold to a realistic amount.”

    How does ETA define realistic? A threshold that falls between $10,000 and $20,000, Talbott said. “ETA supports a reporting threshold that ties into regular businesses and not consumers occasionally selling a handbag or a bike online.”

    The new rule doesn’t impose any additional taxes on anyone. Nor does it change your obligation as a taxpayer to always report to the IRS all of your taxable income from your business activities.

    But the 1099-K reporting will make it harder for someone to evade the taxes they owe by underreporting their business income.

    The rule also does not apply to personal transactions you conduct on an electronic payment platform. For example, if a friend sends you money through Venmo to help pay for a dinner out or your mother sends you some spending money.

    Lastly, the 1099-K reporting rule does not apply to any transactions made through Zelle. That’s because Zelle is a payments clearinghouse that connects the payer’s bank account directly to the receiver’s bank account. “Zelle facilitates messaging between financial institutions, but does not hold accounts or handle settlement of funds,” the company said in a statement earlier this year.

    But the IRS may still get reporting on at least some of your business transactions on Zelle, Walker said.

    If there is a business-to-business payment over the Zelle network, the business that makes the payment must provide the receiving business and the IRS with either a 1099-NEC for non-employee compensation or a 1099-MISC for other expenses, she explained.

    Like the 1099-K, those other forms also provide information to the IRS that will make it harder for businesses to understate their income in a tax year.

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  • WSJ News Exclusive | IRS Delays Gig-Tax Filing Rule for Side Hustles of More Than $600

    WSJ News Exclusive | IRS Delays Gig-Tax Filing Rule for Side Hustles of More Than $600

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    IRS Delays Gig-Tax Filing Rule for Side Hustles of More Than $600

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  • Airbnb Announces Ban on Renting Out Houses Where Enslaved People Lived

    Airbnb Announces Ban on Renting Out Houses Where Enslaved People Lived

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    Opinions expressed by Entrepreneur contributors are their own.

    In the summer of 2022, a TikTok video of an Airbnb promoted as an “1830s slave cabin” went viral for all the wrong reasons. Now Airbnb says it’s done with promoting or allowing rentals in homes where enslaved people lived.


    SOPA Images | Getty Images

    In a report published this week titled “A Six-Year Update on Airbnb’s Work to Fight Discrimination and Build Inclusion,” Airbnb announced its “Prohibiting the Glorification and Marketing of Slavery” policy.

    “In July 2022,” the report reads, “we took a series of steps to address the listing of properties in the US that were known to include former slave houses. Such properties have no place on Airbnb.” The company then “immediately removed listings that included former slave houses,” and “started working with experts including historic preservation architect Jobie Hill on policies to address other US-based properties and Experiences associated with slavery.”

    “These policies,” the report continues,

    …which apply to properties in the US, include: 1) prohibiting the listing of any home or other structure on a former plantation where enslaved people lived or worked, if structures that existed during the time of slavery are still present on the property; 2) barring any structure specifically designed only to house enslaved people and that did house enslaved people (“slave houses”); and 3) prohibiting the promotion of slavery-related features as a selling point of a stay. We are in the process of implementing these new policies and assessing listings that may be impacted…

    Airbnb’s Ben Breit told BuzzFeed that the company has already “removed listings and experiences associated with roughly 30 properties that are violating our policies.”

    The “1830s Slave Cabin” that inspired the move went viral in July. Named the Panther Burn Cottage, it is located in Greenville, Mississippi, on the grounds of the Belmont Plantation. TikToker Wynton Yates, an attorney, called attention to the cabin in a video, saying, “How is this OK in somebody’s mind, to rent this out — a place where human beings were kept as slaves — rent this out as a bed and breakfast?”

    Airbnb and the cabin’s owner apologized at the time, with the company stating that “Properties that formerly housed the enslaved have no place on Airbnb.”

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    Steve Huff

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  • Black Travelers Less Likely to Have Airbnb Bookings Accepted

    Black Travelers Less Likely to Have Airbnb Bookings Accepted

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    Travelers who are perceived as Black have the widest gap in success in booking rentals on Airbnb compared to travelers seen as white, Airbnb said in a report on the company’s efforts to fight discrimination Tuesday.


    Carl Court I Getty Images

    “Unfortunately, discrimination happens daily in our world, which means it can happen on Airbnb, too,” the company wrote in the report.

    An author on the report, Laura Murphy, former director of the ACLU’s Washington office — who also completed civil rights audits for Facebook — said she appreciated Airbnb’s “tenacity” on the issue, as it is the third report of this type she has led or worked on for Airbnb.

    “I have seen far too many companies commit to meet a moment of injustice, only to see their dedication falter and funds dry up when the press coverage subsided and corporate priorities shifted,” Murphy wrote.

    In 2015, Harvard researchers found travelers whose names seemed to be African American were less likely to have bookings accepted by hosts. Travelers have also shared stories of experiences with discrimination on the platform using the hashtag #AirbnbWhileBlack.

    In the years since then, Airbnb has implemented features like not displaying someone’s profile picture until a booking is confirmed, which it rolled out in 2018. In Oregon, it is testing a feature that only shows a guest’s initials until a booking is confirmed to prevent name-based discrimination.

    But the report touched on some major divides among white, Black, Hispanic/Latino and Asian travelers. The company based the racial analysis on “the race someone might associate with a first name and profile photo.”

    In 2021, Black travelers had a 91.4% percent booking success rate — i.e., the number of times they were able to book the listing they requested. White travelers had a 94.1% success rate; Asian and Hispanic/Latino users both had a 93.4% success rate.

    Black and Hispanic/Latino customers are also less likely than white travelers to be left reviews by their hosts, according to the report. Because they have fewer reviews, they are less likely to qualify for the requirements to “instant book.”

    On Airbnb, a host can decide if they want to allow people to book a property whenever it’s available or if they want to manually approve every booking request.

    Hosts also decide who can instantly book their homes — i.e., if someone has a verified government ID or, crucially, some sort of review history.

    Airbnb said in the discrimination report it will continue to remove barriers to access to instant book, such as allowing hosts to let users who do not have prior reviews instantly book their properties.

    “Instant book is one of the most effective tools to increase the booking success rate across perceived racial groups. Because reservations made with instant book don’t require a review by the host before approval, bookings are more objective,” the company wrote.

    The report discussed other diversity and inclusion efforts, such as the November 2022 launch of its Adapted category. The company uses scans “conducted by leading spatial data company Matterport” to determine if rentals are actually accessible to those in wheelchairs. It launched the category with 1,000 listings, the company said in the report.

    The report added that “going forward” a portion of company executives’ pay “will be based on their teams’ respective diversity plans.” Airbnb cited the NAACP and Color Of Change as partners in the report.

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    Gabrielle Bienasz

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  • Airbnb finds people have more trouble booking stays if hosts think they are Black | CNN Business

    Airbnb finds people have more trouble booking stays if hosts think they are Black | CNN Business

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    New York
    CNN
     — 

    Airbnb on Tuesday said it has found a “meaningful difference” in the booking success rate for users who are perceived to be White compared to those who are perceived to be Black. The findings come after the company launched an initiative to uncover and remedy race-based discrimination on its platform.

    While all users successfully had their reservations confirmed by hosts more than 90% of the time in 2021, Airbnb said it found a notable gap in user experiences during that time depending on their apparent racial identity. Users who were perceived to be White had a booking success rate of 94.1% while users who were thought to be Black had a success rate of 91.4%, according to the company. (Those perceived as Asian and Latino/Hispanic had booking success rates sitting in between.)

    “It is a meaningful difference, and it’s unacceptable,”Janaye Ingram, Airbnb’s director of community partner programs and engagement, told CNN. “It is something that we obviously are not okay with and we are doing a lot to address.”

    The findings are part of Project Lighthouse, an effort launched by Airbnb in 2020 to collect data on racial discrepancies on its service. The project was developed in partnership with Color of Change, the nation’s largest online racial justice organization, and with the support of other national privacy and civil rights organizations like the NAACP and Asian Americans Advancing Justice.

    Airbnb’s efforts to address racial disparity on its platform come after the company repeatedly faced scrutiny on the issue. A 2015 study from Harvard found that Airbnb hosts were less likely to rent to guests with names that sounded African American. The next year, Airbnb was hit with a lawsuit accusing it of discriminatory housing practices. (A federal judge later blocked the suit.) And in 2019, the company settled a lawsuit from several Black women in Oregon alleging customers were discriminated against based on their race.

    The company said Tuesday that information collected through the Project Lighthouse initiative is being used to inform the company’s approach to bookings and reviews in an effort to minimize racial discrimination for prospective guests.

    “You can’t fix what you don’t measure,” Ingram said.

    Airbnb has taken a number of steps in recent years to address concerns about racial disparities on its platform, including getting rid of guests’ profile pictures prior to booking, making more people eligible for the “Instant Book” feature that bypasses host approval, auditing booking rejections and making it easier for all guests to receive reviews, according to the company.

    On Tuesday, Airbnb said Project Lighthouse revealed another potential issue in need of tweaking: guests with more reviews have higher booking success rates than those without, and guests perceived to be White or Asian have more reviews than others. In response, Airbnb plans to make it easier for all guests to receive a review when they travel, an effort that it hopes will have a large impact on the Black and Latino or Hispanic communities.

    The findings released on Tuesday come after Airbnb conducted two racial audits in 2016 and 2019.

    “Racial audits work, as long as corporations make the changes necessary to address what they expose,” said Rashad Robinson, president of Color Of Change. “Six years after Airbnb’s first racial audit, and two years after Color Of Change negotiated Project Lighthouse, Airbnb is now a leading example of what it looks like to back up the rhetoric of racial justice with the policy, practice and personnel that can prevent rampant racial discrimination.”

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  • Airbnb Is Cracking Down on New Year’s Eve Parties

    Airbnb Is Cracking Down on New Year’s Eve Parties

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    Airbnb on NYE? The company says no (to a party, at least).


    Courtneyk I Getty Images

    Sparklers and partying.

    Airbnb is leaning on its anti-party technology — including preventing or restricting people from making short bookings in the same town as they live — in 11 countries, the company announced Thursday.

    “We are committed to reducing instances of unauthorized parties and helping Hosts protect against neighborhood disruption, and certain times of year, like New Year’s Eve, can attract a higher risk of unauthorized or disruptive parties,” the company wrote.

    Related: ‘I’ve Heard You Loud and Clear’: Airbnb CEO Brian Chesky Responds to Complaints About House Cleaning Chores and Cost Transparency

    Airbnb first tested its anti-party technology in Australia in October 2021, using regressive analysis to identify “hundreds” of factors that could indicate a party might happen, CEO Brian Chesky said at a press event in November.

    “If somebody’s under, say, 25, they don’t have a lot of history in Airbnb, they want to book a one-night reservation in the same city last minute, and they book a really big house — that looks really suspicious,” Chesky said at the event.

    Airbnb said in August it would introduce the party prevention technology in the U.S. and Canada, and at the November event said it would be implementing its reservation screening, anti-party tech around the world by Spring 2023. Parties have caused hosts headaches and even lawsuits.

    But now, similar to the extra measures the company began for NYE 2020 — smack in the middle of the pre-vaccine pandemic in the U.S. — Airbnb is banning bookings in 11 countries, including France, the U.S., and Portugal, that are for only one night for an entire home, if the person does not have a “positive account history.” (Airbnb hosts can leave reviews for guests that are visible to other hosts.)

    “We’re also introducing tighter restrictions for those same guests who try to book two- and three-night reservations, with an emphasis on attempts to book locally,” the company wrote. The idea is that someone is more likely to throw a party in a place they actually live.

    Airbnb has banned parties globally. It says it estimates its NYE anti-party pilot technology reduced party activity by about 56% from 2020 to 2021.

    And, last year, the company added, it prevented or “redirected” 340,000 people around the world from booking an Airbnb on NYE.

    “The overwhelming majority of guests and Hosts [are] respectful of neighbors and [deliver] benefits to their local community,” said Naba Banerjee, director of trust product and operations at Airbnb, in the release.

    “These proactive defenses will help to promote responsible travel,” she added.

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    Gabrielle Bienasz

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  • Airbnb Is Being Sued By Carbon Monoxide Victim’s Families

    Airbnb Is Being Sued By Carbon Monoxide Victim’s Families

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    Three U.S. citizens died in an Airbnb from carbon monoxide poisoning in early November, and the families of the victims are taking the company to task.


    Bloomberg I Getty Images

    Mexico City in September 2022.

    Jennifer Marshall, Freida Florence, and Ceola Hall, the mothers of the three victims, told NBC News in an exclusive interview that they are planning to sue the company.

    “We can never get our babies back. But we really want to ensure that no other family has to deal with this,” Marshall told NBC.

    Airbnb does not require carbon monoxide detectors in all of its rentals, of which the company says there are over 4 million, in spaces from treehouses to mansions.

    The group’s attorney, L. Chris Stewart of the Atlanta-based civil rights firm Stewart Miller Simmons says that Airbnb needs to immediately change its rules.

    “People are dying,” he told Entrepreneur.

    In a lawsuit that has not yet been filed, the families plan to ask Airbnb to require hosts to have carbon monoxide detectors in all properties.

    The group of young people, Jordan Marshall, 28; Kandace Florence, 28; and Courtez Hall, 33; had reportedly been visiting Mexico City for Día de los Muertos, which occurs in late October and early November and involves honoring people who have died through parades, celebrations, and altar installations.

    Local authorities confirmed earlier this month that it’s believed the group died in the Airbnb in the La Rosita neighborhood due to carbon monoxide poisoning, per Reuters.

    “I cannot process in my mind why my daughter is not here today… There is no excuse. There is no excuse. It cost $30. If I had known, I would have bought it for her,” Florence told NBC.

    Airbnb said that it has given away more than 200,000 carbon monoxide and smoke detectors to hosts for free through the “global detector program.” The company also launched a program to expedite shipments of smoke and carbon monoxide detectors to Mexico Airbnb hosts specifically in July.

    “This is a terrible tragedy, and our thoughts are with the families and loved ones as they grieve such an unimaginable loss. Our priority right now is supporting those impacted as the authorities investigate what happened, and we stand ready to assist with their inquiries however we can,” a spokesperson said via email.

    Two of the people who died, Kandace and Jordan, were from Virginia Beach and were friends from high school. Jordan’s friend, Courtez Hall, was from New Orleans, per WAVY.

    Kandace had texted her boyfriend to let her know she wasn’t feeling well, who later contacted the host when he did not hear back, the family told WAVY.

    Carbon Monoxide poisoning kills about 400 people in the U.S. each year, per the Centers for Disease Control and Prevention.

    “The most common symptoms of CO poisoning are headache, dizziness, weakness, upset stomach, vomiting, chest pain, and confusion,” the agency writes.

    But the gas itself has no smell and can be emitted by things like stoves and cars — and can be quickly fatal in large concentrations. Per the National Conference of State Legislatures, the majority of states in 2018 required some sort of carbon monoxide detector presence.

    In 2018, a Louisiana couple died in an Airbnb in San Miguel de Allende, Mexico, from carbon monoxide poisoning, and the company then said it would let guests know before they booked if a place didn’t have a carbon monoxide detector. But the company did not move to make detectors a requirement.

    Stewart claims, per NBC, that Airbnb doesn’t want to have fewer listings (and thus less revenue) by having to remove people for not having carbon monoxide detectors.

    He further told Entrepreneur he thinks the platform has avoided making this a requirement so far because several of the incidents have happened outside of the U.S. But he thinks the platform is just as capable of requiring smoke and carbon monoxide detectors as it is banning parties, for example.

    “Clearly, they have that ability,” he said. “They can do that. It’s just they haven’t, and three people are dead.”

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    Gabrielle Bienasz

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