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Tag: AIR

  • Southwest Airlines is sued for not providing refunds after meltdown

    Southwest Airlines is sued for not providing refunds after meltdown

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    NEW YORK, Jan 3 (Reuters) – Southwest Airlines (LUV.N) has been sued by a passenger who said it failed to provide refunds to passengers left stranded when an operational meltdown led the carrier to cancel more than 15,000 flights late last month.

    In a proposed class action filed on Dec. 30 in New Orleans federal court, Eric Capdeville accused Southwest of breach of contract after a fierce winter storm that swept across the United States shortly before Christmas upended the carrier’s schedule.

    Though Southwest has promised to reimburse passengers for expenses, Capdeville said it offered only a credit to him and his daughter after scrapping their Dec. 27 flight to Portland, Oregon from New Orleans and being unable to book alternative travel.

    Affected passengers “cannot use their airline tickets through no fault of their own and they are not getting the benefit of their bargain with defendant,” the complaint said.

    Capdeville, a Marrero, Louisiana resident, is seeking damages for passengers on Southwest flights canceled since Dec. 24, and who did not receive refunds or expense reimbursements.

    In a statement on Tuesday, Southwest had no comment on the lawsuit, but said it had “several high priority efforts underway to do right by our customers, including processing refunds from canceled flights, and reimbursing customers for expenses incurred as a result of the irregular operations.”

    Capdeville’s lawyer did not immediately respond to requests for additional comment.

    The meltdown at Dallas-based Southwest has been blamed on staffing shortages and outdated flight scheduling software.

    Southwest has said it would reimburse affected passengers for reasonable expenses such as last-minute hotel, rental car and dining costs, but it might take several weeks.

    The carrier largely restored normal operations on Dec. 30, several days after other airlines had recovered from the storm.

    In a Dec. 29 letter to Southwest Chief Executive Bob Jordan, Transportation Secretary Pete Buttigieg called the disruptions “unacceptable” and said the law requires refunds when carriers cancel flights unless passengers accept rebooking.

    The case is Capdeville v Southwest Airlines Co, U.S. District Court, Eastern District of Louisiana, No. 22-05590.

    Reporting by Jonathan Stempel in New York; Editing by Nick Zieminski

    Our Standards: The Thomson Reuters Trust Principles.

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  • Morocco airline cancels World Cup fans flights, citing Qatar restrictions

    Morocco airline cancels World Cup fans flights, citing Qatar restrictions

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    RABAT, Dec 14 (Reuters) – Morocco’s national airline said it was cancelling all flights it had scheduled for Wednesday to carry fans to Doha for the World Cup semi-final, citing what it said was a decision by Qatari authorities.

    “Following the latest restrictions imposed by the Qatari authorities, Royal Air Maroc regrets to inform customers of the cancellation of their flights operated by Qatar Airways,” the airline said in an emailed statement.

    The Qatari government’s international media office did not immediately respond to requests for comment.

    Royal Air Maroc had previously said it would lay on 30 additional flights to help fans get to Qatar for Wednesday night’s semi-final game against France but on Tuesday a source at a RAM travel agency said only 14 flights had been scheduled.

    The cancellation of Wednesday’s seven scheduled flights means RAM was only able to fly the seven flights on Tuesday, leaving fans who had already booked match tickets or hotel rooms unable to travel.

    RAM said it would reimburse air tickets and apologised to customers.

    The RAM spokesperson did not immediately respond to Reuters request for comment. Qatar Airways did not immediately respond to Reuters request for comment.

    Reporting by Ahmed Eljechtimi; Additional reporting by Andrew Mills; Writing by Angus McDowall; Editing by Andrew Heavens

    Our Standards: The Thomson Reuters Trust Principles.

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  • Healthful Home Products Discusses the Dangers of Mold in a Home

    Healthful Home Products Discusses the Dangers of Mold in a Home

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    Mold can strike any home in any climate. It’s important for homeowners and renters to know the dangers of mold, how to test for mold, and how to safely remove it from a home according to Healthful Home Products.

    Press Release



    updated: Mar 23, 2017

    ​​​​​​​​​​Mold problems can strike any home in any climate. Household mold poses a serious health hazard, especially for children, the elderly and those with compromised immune systems. That’s why it’s important for renters and homeowners to be aware of mold risks, how to test for mold, and how to safely remove mold once it’s found.

    Why Worry about Mold?

    According to a National Center for Healthy Housing study, 35 million homes in the U.S. have mold and other indoor air quality issues. To be safe, everyone should test for mold at least once a year with the 5-minute Mold Mold Test.

    Ron Herrmann, National Sales Manager, Healthful Home Products

    Mold is a broad term for certain kinds of fungi that grow in damp places. In closed, humid environments, mold thrives and quickly spreads. As it grows, mold releases millions of tiny spores into the air, and these spores can be harmful if breathed in. While no mold is deemed safe, over 30 identified species of indoor mold are identified as toxic, wreaking havoc on the body’s cells—particularly in the lungs, throat and sinuses.

    Mold exposure has been linked to asthma, allergic reactions, nervous-system disorders, and chronic sinusitis. According to the Centers for Disease Control and Prevention (CDC), mold exposure can also lead to skin, throat and eye irritation, and it can interfere with the body’s ability to fight off diseases. For sensitive individuals, even small amounts of mold exposure can trigger serious health problems, sometimes requiring hospitalization.

    “A National Center for Healthy Housing study revealed that 35 million homes in the U.S. have mold and other indoor air quality issues,” said Ron Herrmann, National Sales Manager for Healthful Home Products. “To be safe, everyone should test for mold at least once a year with the 5-minute Mold Mold Test.”

    Causes and Signs of Mold

    Widespread mold problems make headlines in hurricane-prone areas, but they can strike in drier regions, too. Common causes of mold include sewage backup, cracked or broken water pipes, flood damage, water damage from a leaky roof, and poor ventilation in bathrooms, laundry rooms and basements

    Sometimes mold is easy to spot. Usually, however, mold lurks in hard-to-see places such as behind drywall, in the seams of cabinets, or under the fridge. Common signs of mold in the home include:

    • The appearance of dark green, blue or black spots, especially around vents, on walls, in cabinets and on curtains
    • Sudden unexplained onset of asthma or other respiratory distress symptoms
    • A damp, musty smell in the home
    • Obvious signs of water damage, especially on the walls and floors

    A mold test is required to determine if toxic mold is present in a home. Until recently, do-it-yourself mold test kits needed to be sent to a lab (often requiring an extra fee), and results were not available for weeks. Fortunately, a new mold test called 5-Minute Mold Test Kit from Healthful Home displays results in minutes.

    Using a small sample of household dust from the floor, cabinet or other surface, this test kit can detect the presence of over 32 different types of harmful mold spores including black molds (while ignoring harmless molds like mildew). The 5-Minute Mold Test Kit is the only fast-acting DIY mold test kit on the market, and it has been licensed by the CDC. The kit lists for $44.99.

    How to Treat Mold

    After harmful mold has been detected, it’s possible to clean up many mold problems without the help of a professional. For localized mold issues, Healthful Home’s eco-friendly Mold and Bacteria Cleaner starts killing mold right away, and the mold-fighting effects can last for up to 6 months. It’s odorless, safe to use around children and pets, and 100% biodegradable. The product lists for $21.99.

    For a more widespread mold problem, Fog-U Mold is a fast and extremely effective way to treat an entire room. Like the Mold and Bacteria Cleaner, it contains the same all-natural ingredients and keeps working for months. It’s ideal for hard-to-reach places like crawl spaces and ventilation systems, and it even treats carpets and upholstery. The product lists for $21.99. All Healthful Home products can be found exclusively at Ace Hardware. For more information, visit www.myhealthfulhome.com.

    Once mold is identified, don’t forget that it is important to fix the source of the problem–whether it’s a poorly ventilated laundry room or bad water damage. Once the problem is fixed, improve air circulation and reduce indoor humidity to make sure the mold doesn’t have a chance to come back.

    NEED PHOTOS?

    Editors, writers and bloggers are invited to visit www.homegardenandhomestead.com for additional information and photos. 

    Source: Healthful Home Products

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