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Tag: ab technology lead

How to hire chief data, AI officers while AI moves ‘at such a fast clip’

How to hire chief data, AI officers while AI moves ‘at such a fast clip’

June 7, 2024June 9, 2024 · Banking

Government agencies and other organizations are thinking outside of the box — and outside of the country — when acquiring or furnishing talent in data analytics and artificial…

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Small banks ‘feel like hostages’ to their core systems: OCC’s Hsu

Small banks ‘feel like hostages’ to their core systems: OCC’s Hsu

May 3, 2024May 3, 2024 · Banking

The power wielded by a small number of companies in the core processing market is one of the — if not the most — pressing issues that affects…

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AI’s potential for handling customers’ complaints

AI’s potential for handling customers’ complaints

March 28, 2024March 28, 2024 · Banking

Synovus Financial sees promise in how artificial intelligence can aid in its customer complaint management system, but the bank is starting small.  “I thought it was ironic that…

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Bank apps share too much data: Consumer Reports

Bank apps share too much data: Consumer Reports

March 8, 2024March 9, 2024 · Banking

Banks need to work on the transparency of their apps, especially when it comes to data sharing and user control of targeted advertising.  This is one of the…

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How BMO merged its technology with Bank of the West’s

How BMO merged its technology with Bank of the West’s

February 25, 2024February 26, 2024 · Banking

The technology teams at BMO Financial Group were in a form of stasis from the date the bank agreed to buy Bank of the West until the date…

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Fintechs contend with banking-as-a-service fallout

Fintechs contend with banking-as-a-service fallout

January 28, 2024January 29, 2024 · Banking

When one child misbehaves, even innocent siblings can expect extra scrutiny when their parents come home. “It doesn’t matter if you’re the problem child,” said Jason Henrichs, founder…

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