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New Lowe’s filing: South End Charlotte and HQ workers bear brunt of mass layoffs

Lowe’s home improvement provided additional details of the “mass layoff” of about 600 workers — and Charlotte-region employees are taking the biggest hit, a company filing made public Monday shows.

About 38% of the jobs being cut by the Mooresville-based retail giant will impact corporate and tech jobs in the Charlotte region, according to an N.C. Worker Adjustment and Retraining Notification filed with the state.

Lowe’s will cut 178 jobs at its corporate headquarters at 1000 Lowe’s Blvd. in Mooresville and 49 positions at the Lowe’s Technology Hub in South End at 100 W. Worthington Ave., Charlotte. The company disclosed the actions to the North Carolina Department of Commerce in its WARN filing submitted on Friday and posted Monday. Such notices are required by federal law during mass layoffs.

Lowe’s first confirmed with The Charlotte Observer on Friday that there would be layoffs for hundreds of corporate and support staff. One of the biggest employers in the Charlotte region, Lowe’s has refused to say how many employees work at its corporate office.

The company said the cuts, which don’t impact frontline store workers, will help “to strengthen our frontline focus while remaining agile in a dynamic home improvement environment.”

Lowe’s described the “mass layoffs” as permanent in the WARN notice. The company employs approximately 300,000 people and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers.

Lowe's mass layoffs include dozens of workers at the Tech Hub in South End, which opened in October 2022.
Lowe’s mass layoffs include dozens of workers at the Tech Hub in South End, which opened in October 2022. Melissa Melvin-Rodriguez mrodriguez@charlotteobserver.com

Lowe’s said the layoffs represent less than 1% of its workforce companywide.

In 2024, Lowe’s said it had about 11,000 employees in the Charlotte region, including 5,000 corporate workers when the company laid off other corporate workers.

On Friday, a 10-year career with Lowe’s was ended in a four-minute call, one employee told the Observer on Monday. Neither his direct supervisor nor his director knew about what was going on, the worker said. The Observer is not identifying him because he was not authorized to speak for the company and may apply for another job at Lowe’s.

Other workers took to social media sites like Reddit to bemoan the mass layoffs, with one calling it “a bloodbath” while others said they were simply heartbroken.

More details on mass layoffs at Lowe’s home improvement

The WARN report includes a 10-page list of little over 600 remote and Charlotte corporate office jobs throughout the U.S. covering over two dozen states, from California to Connecticut, as well as South Carolina, Texas and Illinois.

Roles that are being eliminated include analysts, asset protection auditors, training moderators and supervisors, quality assurance specialists, in-home sales specialists, product designers, managers and researchers, renovation project representatives, retail facilities operations managers, account managers, and supply chain managers and coordinators.

Layoffs will begin April 19 and will be completed by May 1, according to the report.

Lowe’s mass layoff of over 600 corporate workers includes over 225 employees in the Charlotte region, state filings show.
Lowe’s mass layoff of over 600 corporate workers includes over 225 employees in the Charlotte region, state filings show. Lowe’s home improvement

The company is working with affected employees with financial assistance, continued benefits for a period of time and career transition resources.

The hundreds of layoffs were disclosed ahead of Lowe’s fourth-quarter earnings call that’s expected this month. In November, Lowe’s reported sales rose to $20.8 billion in the third quarter compared to $20.2 billion in 2024.

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Catherine Muccigrosso

The Charlotte Observer

Catherine Muccigrosso is the retail business reporter for The Charlotte Observer. An award-winning journalist, she has worked for multiple newspapers and McClatchy for more than a decade.

Catherine Muccigrosso

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