Listerhill Credit Union raises call deflection rate to 67% through Glia | Bank Automation News

Listerhill Credit Union has improved its call deflection rate through enhanced self-service digital offerings since selecting Glia as its digital partner in November 2021. The $1.2 billion credit union uses Glia’s online guide CoBrowsing to help consumers navigate its website through AI-enabled assistance and web page monitoring, according to a Glia release. The tool is […]