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Duke Energy said it’s aware of a scam going around that’s trying to trick customers.
Related: Track and report power outages in your area
Customers have reported receiving a text claiming to be from Duke Energy, saying they will be affected by a scheduled outage.
It then asks the recipient to click on a link.
“This message did not come from Duke Energy,” Duke Energy wrote in a Facebook post. “Customers should avoid clicking links or downloading attachments from businesses or individuals they do not know, and they should contact Duke Energy directly to discuss their account or visit company communications channels for the latest updates.”
Duke Energy said it will only use official communication channels to communicate grid conditions.
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Lydia Taylor, Spectrum News Staff
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