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OHIO — Ohio Attorney General Dave Yost announced Ohio has officially joined a multi-state lawsuit originally filed by the Federal Trade Commission.
The lawsuit against Uber USA, LLC and Uber Technologies, Inc. is for deceptive practices tied to its Uber One subscription.
According to the lawsuit, which is pending in a U.S. District Court in California, customers were allegedly misled with “free trials” that automatically rolled into paid subscriptions, exaggerated the money users could save, made it hard to cancel a subscription and even charged customers before their billing date or before the free trial ended.
“Uber took consumers for a ride – and it wasn’t what they signed up for,” Yost said. “A free trial shouldn’t lead to a surprise bill, and canceling shouldn’t become an exercise in frustration.”
Refunds for affected consumers, civil penalties and a court order prohibiting Uber from using these tactics in the future are the primary goals of the lawsuit.
Other states involved include Alabama, Arizona, Connecticut, the District of Columbia, Illinois, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, New Hampshire, New Jersey, New York, North Carolina, Oklahoma, Pennsylvania, Virginia, West Virginia, Wisconsin and the District Attorney for Alameda County in California.
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Madison MacArthur
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