75% of Truist customers’ primary access is mobile app

Truist Financial is seeing increased mobile banking adoption among its customers as it prioritizes personalized experiences.  “You hear people talk ‘digital first,’ [but] I would actually argue it’s ‘mobile first,’” Sherry Graziano, head of digital, client experience, and marketing at Truist, told Bank Automation News. “Three-quarters of our clients are engaging in mobile as their […]