After decades of planning and construction and billions of dollars, full service finally begins tomorrow for LIRR East Side Access to Grand Central. It is time to step back and understand how we got here.

For decades, some LIRR commuters transferred at either the Hunters Point, Long Island City or Woodside stations to the Flushing No. 7 subway to Grand Central. Between 1964 and 1965, the LIRR ran a shuttle bus between the Hunters Point station to GCT. Construction of the 63rd St. Tunnel began in 1969 and was completed by the late 1970s and then mothballed. There was no additional available funding to advance construction beyond the tunnel portals on either the Manhattan side to a new terminal or Queens side to link up with existing tracks in Sunnyside.

In 2001, while working for the Federal Transit Administration’s Region 2 office (which covers New York and New Jersey), I attended a meeting with the LIRR. They estimated a cost of $4.3 billion with completion by 2009. I counseled my FTA colleagues that the price tag would be $9 billion with a completion date of 2015. Ironically, people thought I was too pessimistic. The subsequent history would prove that I was too optimistic!

In 2006, the FTA approved a $6.3 billion project, capping the federal share at $2.6 billion. The MTA would have to cover any cost overruns. By 2016, the estimated cost at completion went up to $11 billion and the first day of passenger service slipped once more, to 2022. Today, the baseline cost is $11.6 billion not including financing and related “LIRR readiness projects.”

A passenger passes by a mural inside of the Grand Central Madison in New York, United States on January 25, 2023. With its $11.1 billion coast, one of the worldâs most expensive mass transit projects, "Grand Central Madison" officially opens to the public after years of delays at New York City's landmark Grand Central Terminal on Wednesday. (Photo by Selcuk Acar/Anadolu Agency via Getty Images)

I argued in 2006 that the scope of work should include activities east of the Queens Harold Interlocking as part of the project budget. This work was essential to increase operational capacity for running the promised 24 hourly rush hour trains to Grand Central. They ended up classified as “LIRR readiness projects” carried offline from the main project. There are more than $4 billion in additional indirect costs for what is known as LIRR readiness projects to support ESA service.

These include the $2.6 billion Main Line Third Track, $450 million Jamaica Capacity Improvements, $387 million Ronkonkoma Double Track, $120 million Ronkonkoma Yard Expansion, $44 million Great Neck Pocket Track, $423 million for rail car fleet expansion and others that were necessary for full implementation of ESA.

A view of the platform at the new Long Island Rail Road terminal at Grand Central Madison station on the opening day on January 25, 2023 in New York City. Originally planned in the 1950s with construction starting in 2007, the "East Side Access" is meant to create better access to the east side of Manhattan for a projected 162,000 daily commuters coming in from Long Island every day on the LIRR. (Photo by Roy Rochlin/Getty Images)

Without these projects, the LIRR would lack the expanded operational capabilities to support both promised 24 rush hour train service to Grand Central along with a 40% increase in reverse peak and off peak service. Any honest transportation project cost allocation plan would include these $4 billion in expenditures. This would bring the real full cost of ESA to $16.6 billion.

Each time the project has been delayed since 2006 from the agreed upon completion date of 2013, the MTA had to keep its own construction management firm, independent engineering project management oversight firm, office of capital construction along with hundreds of LIRR force account and other employees on the payroll assigned to ESA. No one has made clear how much this cost the MTA during the life of the project.

Between 2006 and 2023, there were several generations of MTA chairs, LIRR and MTA office of capital construction presidents. All presided over numerous budget increases, construction delays and recovery schedules. The promised opening service date slipped on numerous occasions to December 2022.

Numerous project recovery schedules to offset delays in project progression failed. They included the resequences of work and repackaging of contracts into several smaller contracts when the bids came in several hundred million higher than the engineers’ forecasted cost estimate. This resulted in periodic changes of what is known as the critical path for the overall project construction schedule. It was like dominos. When one contractor fell behind schedule, it triggered delays for other contractors to advance their work.

A person exits an escalator at Grand Central Madison train station on February 22, 2023, in New York City.  (Photo by Gary Hershorn/Getty Images)

The MTA has repeatedly increased the budget by billions, issued a series of project construction recovery schedules and pushed back the first day of service by ten years. The MTA blamed Amtrak for $1 billion in additional costs and delay. This was primarily due to Amtrak providing insufficient force account (its own employees) and track outages at the Harold Interlocking. Both were necessary for construction contractors and LIRR employees to complete work at that location.

The FTA had its own independent engineering project management oversight (PMO) consultant assigned to monitor the work and provide technical assistance to the MTA. On numerous occasions, they reported on budget increases, construction delays and recovery schedule failures in monthly reports distributed to senior MTA and FTA management staff. Often, the MTA would disagree. They claimed both the FTA and its PMO were incorrect or pessimistic. MTA leadership was reluctant to inform the governor of these changes. Like Russian generals during WWII, no one wanted to deliver Stalin the bad news. They were fearful of being sent to the Gulag.

It would average several months before the MTA could obtain clearance from the governor’s office. Only then would they publicly acknowledge what everyone close to the project already knew about cost increases and delays. When responses to construction project procurements would come in several hundred million above the engineers’ estimate, they would be divided up into smaller contracts. This resulted in 72 contracts to manage. Time was lost, change orders to contracts grew along with the cost to the MTA for oversight of so many contractors.

No one likes to acknowledge examples of project waste, fraud and abuse. A simple audit was performed 13 years ago by an accountant who reviewed a budget for train platforms being constructed under Grand Central Terminal. The accountant found that funding was provided under the project budget to pay for 900 workers, but could only find paperwork to justify 700 workers.

No one could explain what tasks the other unaccounted for 200 workers performed. These 200 potential phantom employees were being paid $1,000 per day. They were subsequently removed from the payroll. No one ever determined how long they were on the payroll or how much they were paid. There is no evidence that these lost dollars were ever recovered.

After all this time and money, what have we purchased? The single waiting room has only a 29 seat capacity plus seven stools for Wi-Fi connections to serve riders. Despite ample space, there are no benches on the platform and mezzanine levels to sit while waiting.

Why didn’t the MTA learn from the long lines at Penn Station’s restrooms? Under Grand Central there are only two men’s rooms with a total of 18 urinals and 13 toilets, two women’s rooms with a total of 25 toilets, one lactation room and two gender neutral restrooms. You better have a strong bladder to make it in time from the lower or upper level platforms and mezzanine before reaching a restroom.

A person walks through a concourse at Grand Central Madison train station on February 22, 2023, in New York City.  (Photo by Gary Hershorn/Getty Images)

As of now, none of the 25 retail spaces are open. How many months of lost revenue will be incurred until they are occupied? There are no provisions for advertising. Several million dollars were spent on art work. Funding would have been better allocated for enhancement of safety and security. Art work is fine for the eyes, but it generates no income. This space along with other walls on the platforms, mezzanine, concourse, escalator steps, seating and recycling bins could have been assigned to the MTA real estate department for advertising purposes.

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In our new COVID-19 world, will there really be 160,000 riders utilizing ESA? How many years will it take before returning to pre-COVID ridership numbers? Less than 70% of pre-COVID ridership has returned to date. The MTA’s own independent consultant previously predicted that a return to 100% pre-COVID ridership may not occur until 2035.

Many continue to work from home part or full time rather than ride the LIRR daily. More people continue telecommuting. There will be fewer face-to-face meetings and conferences, with increased usage of Zoom and other teleconference technologies. Many Manhattan-based corporations are downsizing existing office space. Others are relocating employees to suburban offices closer to home. With all of that, what is the basis under our new post-COVID world to justify the promised new ridership numbers? Did the MTA and LIRR ever update their ridership modeling to validate promised increased ridership?

How many of the 72 ESA contracts will be closed out by tomorrow’s first day of service? There are still open contracts needing completion for all contract punch list items (to insure the contractors built the asset to meet design and engineering contract specifications), receipt of all asset maintenance manuals for any project components worth $5,000 or more under remaining open contracts, payments for outstanding bills, and release of contract retainage to contractors.

Some contractors may submit claims for additional reimbursement for work based upon delays attributed to insufficient track outages or force account support from both Amtrak and LIRR. It may be several more years before all 72 project contracts are closed out. At that point, ESA will really be 100% complete. Only then, will the final true project cost be determined.

A view down one of the escalators that goes 14 stories below ground at the new Long Island Rail Road terminal at Grand Central Madison station on the opening day on January 25, 2023 in New York City. Originally planned in the 1950s with construction starting in 2007, the "East Side Access" is meant to create better access to the east side of Manhattan for a projected 162,000 daily commuters coming in from Long Island every day on the LIRR. (Photo by Roy Rochlin/Getty Images)

Ten years after the original completion date of 2013, as promised in the 2006 FTA Full Funding Grant Agreement (which capped the federal share at $2.6 billion of a total $6.3 billion cost) plus $5 billion over budget not including $1 billion more for the cost of financing plus $4 billion in associated LIRR readiness projects for a total cost of $16.6 billion, LIRR commuters, taxpayers, funding agencies and transit advocates still deserve better.

When it comes to the history of East Side Access, the LIRR 1960′s motto “Line of the Dashing Dan” should be changed to “Line of the Slow Moving Sloth.”

Penner is a transportation advocate, historian and writer who previously served as a former director for operations and program management at the FTA Region 2 New York Office.

Larry Penner

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