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Tag: Tipping Guide

  • Gig Workers Track ‘Tip-Baiters’ on Google Maps. Are You There? | Entrepreneur

    Gig Workers Track ‘Tip-Baiters’ on Google Maps. Are You There? | Entrepreneur

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    Gig workers rely on tips to supplement their income, and some customers are taking advantage of it. So-called “tip-baiters” place their orders with generous tips on apps like DoorDash or Instacart — then lower or reduce them to nothing after the delivery’s been made.

    But some of them are facing the consequences. Gig workers are tracking “tip-baiter” addresses on Google Maps privately and publicly, Insider reported.

    Related: Starbucks Customers Are Furious Over New Digital Tipping System

    Tipping in general has become more contentious in recent years. According to Bankrate’s annual tipping survey, 66% of U.S. adults have a negative view of tipping, and 41% believe businesses should pay employees more rather than rely on customers for tips.

    Related: More than 65% of Americans Hate Tipping. Follow These 3 Rules to Avoid Overspending, Feeling Guilty and Ripped Off.

    Although “it was not hard to find” houses with the “tip-baiter” designation on Google Maps, the outlet noted that several points vanished after it contacted Google for comment on the story.

    One Minnesota-based Instacart shopper told Insider anonymously that she first marks tip-baiters on a private map; then, if she finds out another shopper experienced the same treatment, she’ll create a publicly visible landmark on Google Maps.

    Related: Tipping Culture Has Americans Fuming. Follow These 3 Rules.

    Does your address have the “tip-baiter” stamp of shame? If you’ve never lowered a tip post-delivery, you should be in the clear. And if you have, well, you might want to take a look at your house on Google Maps.

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    Amanda Breen

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  • Shake Shack Founder Blasts Tipping for To-Go Orders | Entrepreneur

    Shake Shack Founder Blasts Tipping for To-Go Orders | Entrepreneur

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    Famed restauranteur and Shack Shack founder Danny Meyer believes customers shouldn’t have to tip for to-go orders.

    “If you’re just taking out food, and it was just a transaction — I give you money, you give me a cup of coffee — I don’t think there’s any obligation to tip whatsoever,” Meyer said in an interview on CNBC’s “Squawk Box.”

    Meyer was responding to a question about the proliferation of point-of-sale devices from companies such as Square and Toast, which allow customers to tip staff anywhere from 15% to 25%. In many instances, the devices have replaced the omnipresent tip jar.

    But these public displays of satisfaction have caused many people to feel social pressure to tip — even if they don’t want to.

    A June 2023 survey by software company Capterra found that roughly half of consumers feel manipulated into tipping on a point-of-sale tablet during checkout.

    In fact, when Starbucks implemented digital tipping earlier this year, many customers took to social media to complain.

    Related: More Businesses Are Asking Customers For Tips — Should You? Don’t Make These 5 ‘Guilt-Tipping’ Mistakes.

    Meyer’s has changed his stance on tipping

    Meyer is the founder and CEO of the Union Square Hospitality Group (USHG), which runs high-end restaurants such as the Union Square Cafe and Gramercy Tavern, and the fast-casual chains Daily Provisions and Shake Shack.

    In 2015, he eliminated tipping in his restaurants by adding a “hospitality” fee to all bills. The idea was to raise the pay for junior dining room managers, cooks, dishwashers, and other kitchen workers.

    But Covid changed everything, he said on Squawk Box. When customers started to return to restaurants, they wanted to express their thanks by tipping.

    “It was inhumane to tell our servers, you may not accept that expression of gratitude,” Meyer explained. “So we scrapped it [the no-gratuities policy].”

    In 2020, USHG allowed customers to tip again and began to use point-of-service systems to collect the money. Meyer added that his restaurants still provide a percentage of their revenue each night to kitchen workers so that they do as well as the servers on busy nights.

    When asked what the proper amount to tip is, Meyer said 20%.

    “I think people appreciate warm hospitality. They appreciate a sense that you’re on their side, and they like to reward that. They don’t like to be forced into it.”

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    Jonathan Small

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  • More Businesses Are Asking Customers For Tips — Should You? Don’t Make These 5 ‘Guilt-Tipping’ Mistakes. | Entrepreneur

    More Businesses Are Asking Customers For Tips — Should You? Don’t Make These 5 ‘Guilt-Tipping’ Mistakes. | Entrepreneur

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    Opinions expressed by Entrepreneur contributors are their own.

    Been to a Starbucks lately?

    If you have, then you’ve now officially experienced their (relatively) new “tip” screen when buying a coffee and it’s definitely creating some “awkward” conversations. Before making the purchase, you’re given options for tipping the staff. Starbucks, and other businesses big and small, are doing this to help their employees earn more money (and, let’s agree) to help mitigate their own compensation costs. You can, of course, choose to select “no tip,” but it’s downright uncomfortable — for both the customers and employees. Some call it “guilt-tipping.”

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    Gene Marks

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  • Internet Enraged Over Video Claiming Landlords Deserve Tips | Entrepreneur

    Internet Enraged Over Video Claiming Landlords Deserve Tips | Entrepreneur

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    There’s nothing more uncomfortable than checking out of a to-go restaurant or store and being prompted by the establishment’s payment systems to tip — even if it’s on a $3 coffee.

    While some may argue that tipping in the service industry should be commonplace and standard protocol, nearly all agree that some people’s expectations are being taken too far.

    This seems to be the case in a now-viral TikTok by two creators performing a skit saying landlords should be tipped for being “on-call” and helping with routine keep-up around tenants’ units.

    Related: ‘Tip Culture Is Getting Insane’: Starbucks Customers Furious Over Company’s New Tipping System

    In the clip, TikTokers Matthew Tortoriello and Kevin Shippee, who run the @twoguystakeonrealestate account, act out a scenario where a landlord hands a tenant a payment tablet asking how much he would want to tip, leaving the tenant confused. Per Tortoriello and Shippee’s Instagram account, they have over 26 combined years in the real estate investing space.

    @twoguystakeonrealestate When you’re paying your landlord the rent and a tipping screen appears… #investmentproperty #realestateinvesting #passiveincome ♬ Cooking Time – Lux-Inspira

    “So you’ll tip a barista who pours overpriced coffee into a cup but not the guy who’s on call 24/7 to make sure have a safe home,” the mock landlord uses in one argument after the mock tenant says that he won’t tip.

    At the end of the clip, the mock landlord says that when it’s time for the tenant’s lease renewal, he’ll include gratuity as part of the rent price.

    Obviously, this did not go over well with many social media users, including those on Twitter — one post featuring the clip has been viewed over 8.1 million times, and natively on TikTok, where the video has been viewed over 751,300 times.

    “Tipping is for those who serve us and get paid minimally, relying on those tips,” a user quipped on TikTok. “You just make hard working people pay your two mortgages.”

    “If this isn’t satire my brain is literally going to explode,” another said.

    One Twitter user admitted that they had never even heard of tipping a landlord, explaining that tips are “primarily meant for specific services.”

    According to Apartment Guide, it’s a nice gesture to provide your landlord with a small gift or bonus (around the holidays, for example), if your landlord also works as the building manager, but it is not required.

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    Emily Rella

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