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Tag: phone call

  • 19 people dead or missing after massive blast at Tennessee military explosive plant, officials say

    Nineteen people are dead or missing after a massive blast obliterated a building at a Tennessee explosives facility on Friday, authorities said — a “mass detonation” so significant that it rattled homes miles away.The early-morning explosion at Accurate Energetic Systems, which manufactures military and demolitions explosives, left charred debris and mangled vehicles across a vast area. The blast was felt as far as 15 miles away and scattered debris over half a square mile.Humphreys County Sheriff Chris Davis said there are fatalities, but did not want to declare a death toll yet — just that “we’re missing 19 souls.”“I always wish for the best,” Davis said. “Is there a possibility that somebody might be injured somewhere, or somebody that we don’t know about? Yes.”Davis described the aftermath of the explosion as “the most devastating scene that I’ve seen in my career.”“It’s hell,” Davis told reporters Friday evening. “It’s hell on us. It’s hell on everybody involved.”Video below: Aerial footage shows the extent of the damageWork at the explosion site will continue into the night, he said.“We’re working for our people, and we want to take care of our families,” an emotional Davis said. “I understand that some families get mad. I understand that some people get upset … We’re doing the very best we can to take care of this.”Davis said investigators from multiple agencies have been assisting with the response, but have not yet determined what caused the explosion. The FBI will be assisting.“Do I see a short-term explanation? No. Do I see us being here for many days? Yes, I do see that,” he said.Families of the victims were still being notified, said Davis, noting that people were undergoing a “gauntlet of emotions” as first responders continued to search the area. The tragedy hit close-knit communities.“I can tell you right off the top of my head that there’s three families that’s involved in this that I’m very close to,” Davis said. “When you have small counties like this, we know each other, we communicate with each other, we love each other.”The blast shook nearby homes and set off smaller explosions, local officials say.The explosion, which happened around 7:45 a.m. local time, was a “devastating blast,” but responders were able to secure the scene by late morning, Davis said.Three people with “minor injuries” from the explosion were treated at TriStar medical facilities in Dickson, Casey Stapp, the spokesperson for TriStar Health, said. Stapp said two people were released, and one person is still receiving treatment at an emergency room.Accurate Energetic Systems is located about an hour southwest of Nashville, Tennessee, on the Hickman and Humphreys County line, the Humphreys County Sheriff’s Office told CNN.Numerous law enforcement resources from across the state of Tennessee have been dispatched to assist in the investigation, a source familiar told CNN. Those personnel include federal agents and the Tennessee Highway Patrol Special Operations Unit, among other agencies. The relatively remote area is typically patrolled by smaller law enforcement departments, the person said, which has prompted other agencies to volunteer resources for support.Hickman County Mayor Jim Bates said the facility has about 80 employees, but it’s unclear how many were in the building when the explosion happened. Bates said one building on the site was completely destroyed.“It’s pretty devastating to see this,” Bates said.“It’s going to be an investigation that’s probably going to go on for days,” the mayor said. “This facility, they do manufacture, not only military, but demolition explosives for road work and things like that.”Tennessee state Sen. Kerry Roberts told CNN the facility sits on a 1,300-acre campus and is a beloved employer for many people in the community.He said it’s common to see employees at community events and people wearing baseball caps with the company name on them.“It is a well-loved company in the area,” Roberts said. “So this is going to have a devastating impact on quite a few families … it is heartbreaking.”Residents who live near the facility say they felt the impact of the explosion.“I thought the house had collapsed with me inside of it,” Gentry Stover told The Associated Press by phone. “I live very close to Accurate, and I realized about 30 seconds after I woke up that it had to have been that.”Cody Warren, who lives in Lobelville, which is 21 miles away from the facility, said the sound from the explosion woke him up, and he thought lightning struck his house.Accurate Energetic Systems specializes in making military explosives, according to the Humphreys County Sheriff’s Office.The company’s Facebook page says it manufactures “various high explosive compositions and specialty products for the U.S. DoD and U.S. Industrial markets.”In April 2014, one person was killed and four others injured during a blast at the plant, CNN affiliate WSMV reported. The explosion, in the back of a building that housed shotgun ammunition, caused extensive damage. At the time, authorities said several companies operated on the Accurate Energetic Systems property but the blast happened in an area operated by Rio Ammunition.In the player below: Here is a look at what the plant looked like after the 2014 explosionLast month, the US Department of Defense awarded Accurate Energetic Systems a contract for nearly $120 million “for the procurement of TNT.”The Hickman County Sheriff’s Office is asking everyone to avoid the area as emergency responders do their work.

    Nineteen people are dead or missing after a massive blast obliterated a building at a Tennessee explosives facility on Friday, authorities said — a “mass detonation” so significant that it rattled homes miles away.

    The early-morning explosion at Accurate Energetic Systems, which manufactures military and demolitions explosives, left charred debris and mangled vehicles across a vast area. The blast was felt as far as 15 miles away and scattered debris over half a square mile.

    Humphreys County Sheriff Chris Davis said there are fatalities, but did not want to declare a death toll yet — just that “we’re missing 19 souls.”

    “I always wish for the best,” Davis said. “Is there a possibility that somebody might be injured somewhere, or somebody that we don’t know about? Yes.”

    Davis described the aftermath of the explosion as “the most devastating scene that I’ve seen in my career.”

    “It’s hell,” Davis told reporters Friday evening. “It’s hell on us. It’s hell on everybody involved.”

    Video below: Aerial footage shows the extent of the damage

    Work at the explosion site will continue into the night, he said.

    “We’re working for our people, and we want to take care of our families,” an emotional Davis said. “I understand that some families get mad. I understand that some people get upset … We’re doing the very best we can to take care of this.”

    Davis said investigators from multiple agencies have been assisting with the response, but have not yet determined what caused the explosion. The FBI will be assisting.

    “Do I see a short-term explanation? No. Do I see us being here for many days? Yes, I do see that,” he said.

    Families of the victims were still being notified, said Davis, noting that people were undergoing a “gauntlet of emotions” as first responders continued to search the area. The tragedy hit close-knit communities.

    “I can tell you right off the top of my head that there’s three families that’s involved in this that I’m very close to,” Davis said. “When you have small counties like this, we know each other, we communicate with each other, we love each other.”

    The blast shook nearby homes and set off smaller explosions, local officials say.

    The explosion, which happened around 7:45 a.m. local time, was a “devastating blast,” but responders were able to secure the scene by late morning, Davis said.

    Three people with “minor injuries” from the explosion were treated at TriStar medical facilities in Dickson, Casey Stapp, the spokesperson for TriStar Health, said. Stapp said two people were released, and one person is still receiving treatment at an emergency room.

    Accurate Energetic Systems is located about an hour southwest of Nashville, Tennessee, on the Hickman and Humphreys County line, the Humphreys County Sheriff’s Office told CNN.

    Numerous law enforcement resources from across the state of Tennessee have been dispatched to assist in the investigation, a source familiar told CNN. Those personnel include federal agents and the Tennessee Highway Patrol Special Operations Unit, among other agencies. The relatively remote area is typically patrolled by smaller law enforcement departments, the person said, which has prompted other agencies to volunteer resources for support.

    Hickman County Mayor Jim Bates said the facility has about 80 employees, but it’s unclear how many were in the building when the explosion happened. Bates said one building on the site was completely destroyed.

    “It’s pretty devastating to see this,” Bates said.

    “It’s going to be an investigation that’s probably going to go on for days,” the mayor said. “This facility, they do manufacture, not only military, but demolition explosives for road work and things like that.”

    Tennessee state Sen. Kerry Roberts told CNN the facility sits on a 1,300-acre campus and is a beloved employer for many people in the community.

    He said it’s common to see employees at community events and people wearing baseball caps with the company name on them.

    “It is a well-loved company in the area,” Roberts said. “So this is going to have a devastating impact on quite a few families … it is heartbreaking.”

    Residents who live near the facility say they felt the impact of the explosion.

    “I thought the house had collapsed with me inside of it,” Gentry Stover told The Associated Press by phone. “I live very close to Accurate, and I realized about 30 seconds after I woke up that it had to have been that.”

    Cody Warren, who lives in Lobelville, which is 21 miles away from the facility, said the sound from the explosion woke him up, and he thought lightning struck his house.

    Accurate Energetic Systems specializes in making military explosives, according to the Humphreys County Sheriff’s Office.

    The company’s Facebook page says it manufactures “various high explosive compositions and specialty products for the U.S. DoD and U.S. Industrial markets.”

    In April 2014, one person was killed and four others injured during a blast at the plant, CNN affiliate WSMV reported. The explosion, in the back of a building that housed shotgun ammunition, caused extensive damage. At the time, authorities said several companies operated on the Accurate Energetic Systems property but the blast happened in an area operated by Rio Ammunition.

    In the player below: Here is a look at what the plant looked like after the 2014 explosion

    Last month, the US Department of Defense awarded Accurate Energetic Systems a contract for nearly $120 million “for the procurement of TNT.”

    The Hickman County Sheriff’s Office is asking everyone to avoid the area as emergency responders do their work.

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  • Should You Reject Job Candidates by Phone or Email?

    Inc.com columnist Alison Green answers questions about workplace and management issues—everything from how to deal with a micromanaging boss to how to talk to someone on your team about body odor.

    A reader asks:

    Should you always call to let a candidate know that they won’t be getting a job offer?

    Here’s the context: I’ve gotten calls and emails letting me know when I wasn’t accepted for a position. And my colleagues and I all agree that we hate getting phone calls. It’s awkward! If you don’t answer the phone, you’re not going to get a voicemail telling you you didn’t get the job, you’ll get a voicemail asking you to call back. Which means you’ll get excited thinking you’re getting a job offer! And then you’re live on the phone with a hiring manager trying to manage an awkward conversation.

    I’ve taken to emailing rejected candidates rather than calling, for these reasons. I take it as a kindness, rather than getting their hopes up for nothing.

    But recently, a week after I sent the rejection, a candidate sent me a long email expressing her disappointment having gone through a long hiring process only to receive an email and not a phone call. I haven’t responded yet, but I plan to share why I send emails and thank her again for her time. What’s your opinion on the matter?

    Green responds:

    Deliver rejections by email, not by phone.

    If you call people, you’re making them respond gracefully on the spot to what might be really disappointing or even upsetting news (right after getting their hopes up when they see a call from you, too).

    Some people prefer calls, of course. But more prefer emails. And delivering rejections by email is so common that even people who would have preferred a call won’t typically be outraged that they didn’t get one.

    That said, there are situations where it’s especially important that your emailed rejection is particularly kind and thoughtful. If someone has invested an unusual amount of time in your hiring process (multiple rounds of interviews, exercises, etc.), ideally you’d send more than a perfunctory, generic-sounding rejection. In cases like that, the note should acknowledge the investment they’ve made, and ideally offer something personalized (such as with feedback on their candidacy, a mention of a particular area of strength, or some info on why you ultimately went in a different direction).

    But ultimately, the thing about rejections is that there’s no way to reject people that everyone will be happy with. If you reject people by email, some will be annoyed that you didn’t call instead. If you reject people by phone, some people (way more of them) will wonder why you subjected them to an awkward phone call instead of just emailing. If you note they had a lot of strengths, some people will think you’re BS’ing them. But if you don’t do that, some people will feel the note is cold and impersonal. If you send rejections fairly quickly, some people will feel annoyed or even insulted you didn’t spend more time considering them. If you try to wait a respectable amount of time so people don’t feel that way, others will be annoyed that you didn’t tell them sooner.

    You’re just not going to please everyone. By their nature, rejections sting, and everyone has a different take on what would most minimize that sting for them personally.

    If you prioritized your candidates’ experience above every other consideration (which isn’t practical or realistic), I suspect the method that would please the greatest number of people would be to email a rejection that included an offer to set up a call if the person would like feedback. But there are loads of situations where it won’t make sense to offer feedback (and it would be a huge investment of time if you did), so I wouldn’t recommend that as an across-the-board practice, although you might choose to do it with a specific person on occasion.

    So … keep on emailing your rejections. Be kind and respectful and personalize them where it makes sense, but emailing is just fine.

    Want to submit a question of your own? Send it to alison@askamanager.org.

    The opinions expressed here by Inc.com columnists are their own, not those of Inc.com.

    Alison Green

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  • Jimmy Kimmel explains how he learned he was being yanked off the air — and thought he’d never return

    When ABC executives told Jimmy Kimmel last month that his show was being pulled off the air, the late-night show’s audience was seated, a guest chef had already started making food, the musical guest had performed a warm-up act, and Kimmel was in the bathroom.”It was about 3:00; we tape our show at 4:30,” Kimmel told Stephen Colbert on an episode of “The Late Show” Tuesday. “I’m in my office, typing away as I usually do. I get a phone call. It’s ABC. They say they want to talk to me. This is unusual: They, as far as I knew, didn’t even know I was doing a show previous to this.”Kimmel said he had five writers in his office at the time, and the only private place where he could take the call was the bathroom.”So I go into the bathroom, and I’m on the phone with the ABC executives. and they say, ‘Listen, we want to take the temperature down. We’re concerned about what you’re going to say tonight, and we decided that the best route is to take the show off the air.’”The audience booed, and Kimmel joked: “That’s what I said: I started booing.””I said, ‘I don’t think that’s a good idea,’ and they said, ‘Well, we think it’s a good idea.’ Then there was a vote, and I lost the vote.”Kimmel said he called some of the show’s executive producers into his office to share the news, and he turned white.”I thought, that’s it. It’s over, it’s over. I was like, I’m never coming back on the air.”Kimmel said the show had to send the seated audience home. Chef Christian Petroni’s prepared meatballs and polenta that he had been cooking before the taping went to waste. Future musical guest Howard Jones, however, taped a song for a future episode: “Things Can Only Get Better,” which Kimmel acknowledged was ironic.ABC suspended Kimmel’s show in mid-September for a few days after a controversial monologue that mentioned Charlie Kirk’s suspected killer – and the right-wing reaction to Kirk’s murder. Two days later, FCC Chair Brendan Carr, on a conservative podcast, threatened to pull ABC affiliate broadcast licenses in response. Then Nexstar — the station group which airs “Jimmy Kimmel Live!” in approximately two dozen markets — announced they would not air the show. Another affiliate, Sinclair, followed suit. And hours later, Kimmel took ABC executives’ call in the bathroom.Kimmel returned to the air the following Tuesday with an emotional monologue — and mega-ratings.Colbert couldn’t get the line outColbert, who also appeared as a guest on Brooklyn taping of “Jimmy Kimmel Live” Tuesday, said he could empathize with Kimmel. The CBS star said executives had made the decision to end his show while Colbert was on vacation. His manager, James Dixon, whom he shares with Kimmel, waited until Colbert returned to share the news.Recounting his desire to tell his audience about the news immediately — despite the fact that “Late Night” is set to run through the spring of 2026 — Colbert told Kimmel that at the end of the following show, he asked his audience to remain in their seats for one more segment. But he had trouble delivering his lines and flubbed the line — twice.”I was so nervous about doing it right, ’cause there was nothing in the prompter. I was just speaking off the cuff,” Colbert said. “They started going, ‘Come on Stephen, you can do it,” because I always messed up on the sentence that told them what was happening. And then I got to the sentence that actually told them what’s happening, and they didn’t laugh.”Although CBS owner Paramount said the cancellation of “The Late Show” was strictly a business decision, many media critics — and Kimmel — questioned that rationale, and some have said it was likely a political decision to appease the Trump administration that needed to approve Paramount’s merger with Skydance.Both Colbert and Kimmel have been frequent and unabashed critics of President Donald Trump and his administration. Trump publicly celebrated when Colbert was canceled, saying in a social media post that Kimmel and NBC’s Seth Meyers were “next.” Trump again celebrated when Kimmel was pulled off the air but criticized — and threatened — ABC when it brought him back on.Meyers made an appearance on Kimmel’s show Tuesday, and the three late night hosts posed for a photograph posted to Instagram. Kimmel added the caption: “Hi Donald!”Kimmel joked with Colbert that Tuesday’s taping was, “The show the FCC doesn’t want you to see.” He introduced Colbert as, “The Emmy-winning late-night talk show host who, thanks to the Trump administration, is now available for a limited-time only.”Kimmel quipped that he was “so honored to be here with my fellow no-talent, late-night loser.” As for the rationale for inviting Colbert onto his program: “We thought it might be a fun way to drive the president nuts.”

    When ABC executives told Jimmy Kimmel last month that his show was being pulled off the air, the late-night show’s audience was seated, a guest chef had already started making food, the musical guest had performed a warm-up act, and Kimmel was in the bathroom.

    “It was about 3:00; we tape our show at 4:30,” Kimmel told Stephen Colbert on an episode of “The Late Show” Tuesday. “I’m in my office, typing away as I usually do. I get a phone call. It’s ABC. They say they want to talk to me. This is unusual: They, as far as I knew, didn’t even know I was doing a show previous to this.”

    Kimmel said he had five writers in his office at the time, and the only private place where he could take the call was the bathroom.

    “So I go into the bathroom, and I’m on the phone with the ABC executives. and they say, ‘Listen, we want to take the temperature down. We’re concerned about what you’re going to say tonight, and we decided that the best route is to take the show off the air.’”

    The audience booed, and Kimmel joked: “That’s what I said: I started booing.”

    “I said, ‘I don’t think that’s a good idea,’ and they said, ‘Well, we think it’s a good idea.’ Then there was a vote, and I lost the vote.”

    Kimmel said he called some of the show’s executive producers into his office to share the news, and he turned white.

    “I thought, that’s it. It’s over, it’s over. I was like, I’m never coming back on the air.”

    Kimmel said the show had to send the seated audience home. Chef Christian Petroni’s prepared meatballs and polenta that he had been cooking before the taping went to waste. Future musical guest Howard Jones, however, taped a song for a future episode: “Things Can Only Get Better,” which Kimmel acknowledged was ironic.

    ABC suspended Kimmel’s show in mid-September for a few days after a controversial monologue that mentioned Charlie Kirk’s suspected killer – and the right-wing reaction to Kirk’s murder. Two days later, FCC Chair Brendan Carr, on a conservative podcast, threatened to pull ABC affiliate broadcast licenses in response. Then Nexstar — the station group which airs “Jimmy Kimmel Live!” in approximately two dozen markets — announced they would not air the show. Another affiliate, Sinclair, followed suit. And hours later, Kimmel took ABC executives’ call in the bathroom.

    Kimmel returned to the air the following Tuesday with an emotional monologue — and mega-ratings.

    Colbert couldn’t get the line out

    Colbert, who also appeared as a guest on Brooklyn taping of “Jimmy Kimmel Live” Tuesday, said he could empathize with Kimmel. The CBS star said executives had made the decision to end his show while Colbert was on vacation. His manager, James Dixon, whom he shares with Kimmel, waited until Colbert returned to share the news.

    Recounting his desire to tell his audience about the news immediately — despite the fact that “Late Night” is set to run through the spring of 2026 — Colbert told Kimmel that at the end of the following show, he asked his audience to remain in their seats for one more segment. But he had trouble delivering his lines and flubbed the line — twice.

    “I was so nervous about doing it right, ’cause there was nothing in the prompter. I was just speaking off the cuff,” Colbert said. “They started going, ‘Come on Stephen, you can do it,” because I always messed up on the sentence that told them what was happening. And then I got to the sentence that actually told them what’s happening, and they didn’t laugh.”

    Although CBS owner Paramount said the cancellation of “The Late Show” was strictly a business decision, many media critics — and Kimmel — questioned that rationale, and some have said it was likely a political decision to appease the Trump administration that needed to approve Paramount’s merger with Skydance.

    Both Colbert and Kimmel have been frequent and unabashed critics of President Donald Trump and his administration. Trump publicly celebrated when Colbert was canceled, saying in a social media post that Kimmel and NBC’s Seth Meyers were “next.” Trump again celebrated when Kimmel was pulled off the air but criticized — and threatened — ABC when it brought him back on.

    Meyers made an appearance on Kimmel’s show Tuesday, and the three late night hosts posed for a photograph posted to Instagram. Kimmel added the caption: “Hi Donald!”

    Kimmel joked with Colbert that Tuesday’s taping was, “The show the FCC doesn’t want you to see.” He introduced Colbert as, “The Emmy-winning late-night talk show host who, thanks to the Trump administration, is now available for a limited-time only.”

    Kimmel quipped that he was “so honored to be here with my fellow no-talent, late-night loser.” As for the rationale for inviting Colbert onto his program: “We thought it might be a fun way to drive the president nuts.”

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  • Why Attacks on Trump’s Mental Acuity Don’t Land

    Why Attacks on Trump’s Mental Acuity Don’t Land

    Ten years ago, I stood in the back of a large room at Saint Anselm College in New Hampshire, watching Donald Trump ramble. The celebrity billionaire had been loitering on the fringes of American politics for a few years, but this was my first time seeing him give a proper speech. At least, that’s what I thought he was supposed to be doing. Speaking at the Politics & Eggs forum is a rite of passage for presidential aspirants, and Trump at the time was going through his quadrennial ritual of noisily considering a bid for office. Typically, prospective candidates give variations on their stump speech in this setting. Trump was doing something else—he meandered and riffed and told disjointed stories with no evident connection to one another. The incoherence might have been startling if I had taken him seriously. But the year was 2014, and this was Donald Trump—the man who presided over a reality show in which Gary Busey competed in a pizza-selling contest with Meat Loaf. Nobody took Trump seriously. That was my first mistake.

    Over the past decade, I’ve told the story of what happened next so many times that I can recite each beat in my sleep. The ride to the tarmac in the back of Trump’s SUV. The phone call from his pilot with news that a blizzard had shut down LaGuardia Airport. The last-minute decision to reroute his plane to Palm Beach, and his fateful insistence that the 26-year-old BuzzFeed reporter in the car (me) tag along. What was supposed to be a short in-flight interview turned into two surreal, and oddly intimate, days at Mar-a-Lago, which I spent studying Trump in his natural habitat.

    The article I published a few weeks later—“36 Hours on the Fake Campaign Trail With Donald Trump”—cannot exactly be called prescient, in that I rather confidently predicted that my subject would never run for office. But my portrait of Trump—his depthless vanity, his brittle ego, his tragic craving for elite approval—has largely held up. I described him on his plane restlessly flipping through cable news channels in search of his own face, and quoted him casually blowing off his wedding anniversary to fly to Florida. (“There are a lot of good-looking women here,” he told me once we arrived, leaning in at a poolside buffet.)

    Trump, suffice it to say, did not like the article, and he responded in predictably wrathful fashion. He insulted me on Twitter (“slimebag reporter,” “true garbage with no credibility”), planted fabricated stories about me in Breitbart News (“TRUMP: ‘SCUMBAG’ BUZZFEED BLOGGER OGLED WOMEN WHILE HE ATE BISON AT MY RESORT”), and got me blacklisted from covering Republican events where he was speaking. It was a jarring experience, but enlightening in its way. I’ve returned to it repeatedly over the years, mining the episode for insight into the improbable president’s psyche and the era that he’s shaped.

    As the tenth anniversary of my Mar-a-Lago misadventure approached this week, much of the conversation about Trump was focused on his mental competency. There were political reasons for this. Democrats, hoping to deflect concerns about President Joe Biden’s age and memory, were circulating video clips in which Trump sounded confused and unhinged. Trump’s Republican primary opponents had suggested that he’d “lost the zip on his fastball” or was “becoming crazier.” Nikki Haley had called on Trump (and Biden) to take a mental-acuity test. On social media and in the press, countless detractors have speculated that Trump is losing touch with reality, or sliding into dementia, or growing intoxicated by his own conspiracy theories. The sense of progression is what unites all these claims—the idea that Trump is not just bad, but getting worse.

    To test this theory, I went back and listened to the recording of my hour-long interview with Trump at Mar-a-Lago in 2014. Half-convinced by the narrative of the former president’s worsening mental health, I expected to find in that audio file a more lucid, cogent Trump—one who hadn’t yet been unraveled by the stresses and travails of power. What I found instead illustrates both the risks of returning him to the Oval Office and the futility of trying to prevent that outcome by focusing on his mental decline: He sounded almost exactly the same as he does now.

    This is not to say he sounded sharp. He struggled at times to form complete sentences, and repeatedly lost his train of thought. Throughout our conversation, he said so many obviously untrue things that I remember wondering whether he was a pathological liar or simply deluded.

    Take, for example, our exchange over Trump’s embrace of the “birther” conspiracy theory. Trump had notoriously accused President Barack Obama of forging his U.S. citizenship and, near the end of the 2012 election, had offered to donate $5 million to a charity of Obama’s choosing if he released his college transcripts.

    Here is what Trump said to me, verbatim, when I asked him about the stunt:

    Well, I thought it was good. I mean, I offered $5 million to his charity if he produced his records, so—to his favorite charity if he produced his records. Uh, and I didn’t want to see his marks; I wanted to see where it says “place of birth.” I wanted to see what he put on there. And to this day, nobody’s ever seen any of those records. Uh, they have seen a book that was written when he was a young man saying he was a man from Kenya, a young man from Kenya, ba ba ba ba ba. And the publisher of the book said, “No, that’s what he said,” and then a day later he said, “No, no, that was a typographical error.” Well, you know what a typographical error—that’s when you type the word, when you put an S at the end of a word because it was wrong. You understand that. The word Kenya versus the United States—okay. So he has a book where he said he was from Kenya. Uh, and then, uh, they said that was a typographical error. I mean, there’s a lot of things. Um, I mean I have a whole theory on it, and I’m pretty sure I’m right. Uh, but I have a whole theory as to where he was born, uh, and what he did. And if you noticed, he spent millions and millions of dollars on trying to protect that information. And to this day, I’m shocked that with the three colleges that we’re talking about—you know, Columbia, Harvard, and, and Occidental—that somebody in the office didn’t take that file and say, “Hey, here it is.” I just am shocked. But—and by the way, if it were a positive thing, I would say that it’s something he should’ve done. Because there were a lot of people that agree with me. You know, a lot of people say, “Oh, that was controversial.” A lot of those people in the room loved me because of it. You understand this. You know, there’s a group, a big group of people—I’m not saying it’s a majority, but I want to tell you, it’s a very strong silent minority at least that agrees with me. And I actually said that if he ever did it, I would hope that it showed that I was wrong. And that everything would be perfect. I would rather have that than be right.

    A couple of minutes later, I asked Trump about the charges of racism he’d faced as a result of the birther crusade. His response:

    Don’t forget, Obama called Bill Clinton a racist, and Clinton has never forgiven him for it. Um, uh, many, they called many—anytime anybody disagrees with Obama, they call him a racist. So there have been many people called racists. No, that didn’t, it never stuck in my case, uh, at all. It’s something I was never called before, and it never stuck. At all. But if you notice, whenever anyone got tough with Obama, including Bill Clinton, and including others, they would call him, they would call that person a racist. Uh, so, it’s, it was a charge that they tried, and it never stuck. And you know why it never stuck? ’Cause I am, I am, I am so not a racist, it’s incredible. So it just never stuck. As I think you would notice.

    What do you do with an answer like this if you’re a reporter? On a substantive level, it’s objectively detached from reality: Barack Obama was born in Hawaii, and there is no record of his having called Bill Clinton a racist. On a sentence level, the remarks are incoherent, confused, repetitive, and syntactically strange. Transcribing Trump is a nightmare. So is fact-checking him. In the end, I quoted eight words from this rant—“I am so not a racist, it’s incredible.”

    Maybe that was a failure on my part. For years, a contingent of Trump’s critics have argued that journalists fail to show this side of the former president—that we sanitize him by extracting only his most coherent quotes for our stories. And I’ll be the first to admit that it’s difficult to capture Trump’s rambling rhetorical style in print.

    But does anyone believe that publishing those comments in full would have meaningfully changed the public’s perception of Trump, then or now? There may have been a time—in the 1980s and ’90s, perhaps—when he sounded more articulate and grounded in reality. But that Trump was long gone by the time he announced his first campaign. It was not a secret. We all watched those rallies on TV; we all saw him in those debates. And he was elected president anyway.

    There’s a simple reason coverage of verbal flubs, memory lapses, and general octogenarian confusion is more damaging to Biden than it is to Trump. Biden ran for president on a platform of stability and competence, and that image is undermined by suggestions of mental decline. Accusing Trump of going crazy doesn’t work because, well, he has sounded crazy for a long time. The people who voted for him don’t seem to mind—in fact, it’s part of the appeal.

    After listening to the old recording of my Trump interview, I called Sam Nunberg for a gut check. A former political operative with a thick New York accent and a collection of shiny neckties, Nunberg was the prototypical Trump acolyte when I first met him. But his relationship with his former boss has been rocky since he arranged for my access to Trump in 2014 and accompanied me on that trip to Mar-a-Lago: Trump theatrically fired him after my story came out, hired him back, fired him again, then sued him for $10 million, before eventually agreeing to a settlement.

    The two men haven’t spoken in years, according to Nunberg—but that hasn’t stopped reporters from calling him up for quotes about Trump’s mental state. “They’re wanting me to say he’s not the same,” Nunberg told me. “But I don’t see it, at least publicly. I think he’s the same guy.”

    And what kind of guy is that? “He’s reckless, and he’s a narcissist,” Nunberg said. But that’s not exactly news. He’s always been that way.

    McKay Coppins

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  • First in the Nation—And Last?

    First in the Nation—And Last?

    Donald Trump shares an essential trait with the voters of New Hampshire: a craving for flattery and affirmation.

    Residents here are accustomed to parades of candidates trekking up every four years to tell them how sacred their first-in-the-nation primary is, how discerning their famously “independent” and “contrarian” voters are. Politicians strain endlessly to convey how vital New Hampshire is to the process.

    But things feel precarious and a bit upside down here these days—more final whimper than first salvo.

    I landed in Manchester on Friday afternoon and found the place almost numb with abandonment. Elm Street, the “main drag” of New Hampshire’s biggest city, which is usually good for a few candidate sightings and media scrums, was quiet. Once the marquee stopover on the presidential tour, this original colony felt neglected in the final weekend before today’s primary, and well past its glory.

    “Where is everyone?” I asked the woman next to me at the counter of the downtown Red Arrow Diner on Friday. The century-old greasy spoon on Lowell Street has served as a landmark for visiting political hacks and as a reliable backdrop for candidate photo ops.

    “Ryan Binkley was just here,” my stool-neighbor informed me. I Googled Ryan Binkley. He is a pastor from Texas who says he is running for president because God called him to. Who is Ryan Binkley? the yard signs say (good enough to finish fifth in Iowa, apparently).

    You can see why the once-pandered-to populace of the Granite State might feel unloved. Last year, the Democrats—led by the current president of the United States—dumped New Hampshire in favor of South Carolina as the party’s official first primary. The scorned New England mainstay scheduled its primary anyway, even though the Democratic National Committee said it would not recognize the results or award any delegates derived from this unholy action. President Joe Biden has not campaigned in the state, and his name is not on the ballot.

    Now Republicans keep dropping out, leaving the GOP race down to Trump, who routed the field in Iowa last week, and the former United Nations ambassador Nikki Haley (plus Binkley and a few others). Campaign events were still occurring in New Hampshire in this final week, but far fewer than usual; Trump, and to a lesser extent Haley, drew most of the attention and the biggest crowds.

    The former president seemed both rambling and serene. “When I fly over a blue state, two days later, I get a subpoena,” Trump said at the start of a rally in Concord on Friday night. Technically, New Hampshire is itself a blue state, or at least it has been in the past several presidential elections; Trump lost it in both 2016 and 2020. But things were feeling quite safe here for Trump in the primary. Recent polls showed him with double-digit leads over Haley and Florida Governor Ron DeSantis, who was still in the race heading into the weekend but barely bothered with New Hampshire.

    “DeSantis, God bless him. He’s a remainder at this point,” New Hampshire Governor Chris Sununu, a Republican, told me at a Haley event in a Milford restaurant on Friday afternoon. “What happened to this guy?” Trump asked of DeSantis a few hours later in Concord. “One of the great self-destructions I think I’ve ever witnessed.”

    At the very least, DeSantis understood that the prevailing dynamic of the Republican Party over the past eight years has stayed intact. “You can be the most worthless Republican in America,” he said in one of his final campaign stops in Iowa, discharging a few nuggets of clarity as he approached the end. “If you kiss the ring, he’ll say you are wonderful.” The governor quit the race on Sunday and, yes, kissed the ring on the way out, endorsing Trump.

    This followed a week’s procession of white flags. Former Trump “opponents” kept endorsing the former president—Vivek Ramaswamy last Monday; the governor of North Dakota, whoever that was, the day before; Senator Tim Scott of South Carolina on Friday, joining Trump in Concord. By Sunday, New Hampshire felt like the last stand of a battle that had never started.

    Throughout the weekend, Trump tried to assure his supporters that he knows how important the state is, even though he would almost certainly rather spend his time elsewhere; he described New Hampshire as “a drug-infested den” in a 2017 phone call with the then-president of Mexico. He has been holding nightly rallies across the state since Friday, telling everyone how special they are, and the admiration is of course mutual.

    “I’m thrilled to be back in the home of first-in-the-nation,” Trump said at his Concord rally. Any candidate who comes to New Hampshire cannot utter those four words—first in the nation—enough. And Trump did, four times in the space of a few sentences.

    “You know who kept you first in the nation?” Trump asked the crowd.

    “Trump!” he said, uttering his own name along with some in the audience.

    “But I just want to tell you, you’re first in the nation,” he said. “You’re always going be first in the nation!”

    For her part, Haley has been intent on convincing everyone that New Hampshire is still a race at all. A two-person race, to be precise. “Between Nikki and Trump,” Sununu repeated, like a fleece-wearing parrot, as he accompanied Haley across the state, four or five stops a day. He and Haley kept contrasting this particular two-person race with the one most Americans are dreading, between Trump and Biden.

    “People don’t want two 80-year-olds running for president,” Haley said in a brief press conference Friday at a diner in Amherst (Trump is 77; Biden is 81). She devoted much of the session to scolding the media for not properly correcting the false things Trump says about her. “Y’all need to call him out,” she urged. She also theorized that although 70 percent of Americans don’t want to be subjected to a Trump-Biden rematch, “70 percent of the media does want a rematch.”

    This is dubious, for what it’s worth. If anything, “the media” wanted a competitive primary campaign—some genuine uncertainty and drama, and a reason beyond obligation to keep tuning in.

    Like Trump, Dean Phillips is happy to fill the vacuum of love for New Hampshire. “We’ve got to practice democracy,” the Democratic representative from Minnesota said at a Nashua senior center on Saturday afternoon. Phillips, a wealthy former gelato baron, is waging a long-shot campaign against Biden—actually, a write-in version of Biden, who, because he’s not on the ballot, can be voted for only that way by New Hampshirites willing to overlook the president’s ghosting of their state.

    “Why write in Biden?” Phillips asked at the event, if Biden is “writing off New Hampshire?” Polite chuckles, maybe a moan or two. Phillips also suggested that Biden was “taking the Granite State for granted.” (Dean Phillips: The Dad Joke candidate!)

    Back in Concord, Trump had gone even further in conveying his admiration for his host and its traditions—reaching all the way back to the Civil War. Uh-oh. Haley did this last month, and it didn’t go well. But Trump—student of history that he is—had an important lesson to share. “They said the people from New Hampshire were very tough fighters,” Trump said. “Did you know that?” (No one seemed to.) He said he had read that somewhere. “History,” he continued. “Very tough fighters.”

    “You won a lot of battles. That was a nasty war.”

    He later proceeded with a strange flurry of comments about Haley, ridiculing her failure to protect the U.S. Capitol on January 6—wait, did he mean Nancy Pelosi, then the speaker of the House? Maybe, but Trump kept saying Haley’s name, over and over.

    “They,” he said, don’t want to talk about how Haley was in charge of security on January 6.

    He also said that Haley—this time he apparently did mean Nikki Haley, the one he’s running against—was not “capable,” “tough,” “smart,” or “respected” enough to be president and handle Vladimir Putin, Xi Jinping, or Kim Jong Un. “Very fine people,” Trump called them.

    In a different time, this would be the kind of weird front-runner face-plant that could turn a New Hampshire primary on its head. Haley did her best to keep Trump’s bizarre comments aloft over the weekend. But mostly they were met with the usual resignation of a party with little will to fight, drifting toward the inevitable.

    Mark Leibovich

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  • Trump Voters Are America Too

    Trump Voters Are America Too

    This article was featured in the One Story to Read Today newsletter. Sign up for it here.

    In the last spring of the Obama administration, Michelle Obama was delivering her final commencement address as first lady, at City College of New York. Then, as now, the specter of Donald Trump had become the inescapable backdrop to everything. He’d spent the past year smashing every precept of restraint, every dignified tradition of the supposedly kindhearted nation he was seeking to lead. Obama couldn’t help but lob some barely cloaked denunciations of Trump’s wrecking-ball presidential campaign—the one that would soon be ratified with the Republican nomination. “That is not who we are,” the first lady assured the graduates. “That is not what this country stands for, no.”

    The promise did not age well. Not that November, and not since.

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    “This is not who we are”: The would-be guardians of America’s better angels have been scolding us with this line for years. Or maybe they mean it as an affirmation. Either way, the axiom prompts a question: Who is “we” anyway? Because it sure seems like a lot of this “we” keeps voting for Trump. Today the dictum sounds more like a liberal wish than any true assessment of our national character.

    In retrospect, so many of the high-minded appeals of the Obama era—“We are the ones we’ve been waiting for”; “When they go low, we go high”—feel deeply naive. Question for Michelle: What if they keep going lower and lower—and that keeps landing the lowest of the low back in the White House?

    Recently, I read through some old articles and notes of mine from the campaign trail in 2015 and 2016, when Trump first cannonballed into our serene political bathtub. This was back when “we”—the out-of-touch media know-it-alls—were trying to understand Trump’s appeal. What did his supporters love so much about their noisy new savior? I dropped into a few rallies and heard the same basic idea over and over: Trump says things that no one else will say. They didn’t necessarily agree with or believe everything their candidate declared. But he spoke on their behalf.

    When political elites insisted “We’re better than this!”—a close cousin of “This is not who we are”—many Trump disciples heard “We’re better than them.” Hillary Clinton ably confirmed this when she dismissed half of the Republican nominee’s supporters—at an LGBTQ fundraiser in New York—as people who held views that were “racist, sexist, homophobic, xenophobic, Islamophobic, you name it.” Whether or not she was correct, the targets of her judgment did not appreciate it. And the disdain was mutual. “He’s our murder weapon,” said the conservative political scientist Charles Murray, summarizing the appeal that Trump held for many of his loyalists.

    After the shock of Trump’s victory in 2016, the denial and rationalizations kicked in fast. Just ride out the embarrassment for a few years, many thought, and then America would revert to something in the ballpark of sanity. But one of the overlooked portents of 2020 (many Democrats were too relieved to notice) was that the election was still extremely close. Trump received 74 million votes, nearly 47 percent of the electorate. That’s a huge amount of support, especially after such an ordeal of a presidency—the “very fine people on both sides,” the “perfect” phone call, the bleach, the daily OMG and WTF of it all. The populist nerves that Trump had jangled in 2016 remained very much aroused. Many of his voters’ grievances were unresolved. They clung to their murder weapon.

    Trump has continued to test their loyalty. He hasn’t exactly enhanced his résumé since 2020, unless you count a second impeachment, several loser endorsements, and a bunch of indictments as selling points (some do, apparently: more medallions for his victimhood). January 6 posed the biggest hazard—the brutality of it, the fever of the multitudes, and Trump’s obvious pride in the whole furor. Even the GOP lawmakers who still vouched for Trump from their Capitol safe rooms seemed shaken.

    “This is not who we are,” Representative Nancy Mace, the newly elected Republican of South Carolina, said of the deadly riot. “We’re better than this.” There was a lot of that: thoughts and prayers from freaked-out Americans. “Let me be very clear,” President-elect Joe Biden tried to reassure the country that day. “The scenes of chaos at the Capitol do not reflect a true America, do not represent who we are.”

    One hoped that Biden was correct, that we were in fact not a nation of vandals, cranks, and insurrectionists. But then, on the very day the Capitol had been ransacked, 147 House and Senate Republicans voted not to certify Biden’s election. Kevin McCarthy, the House minority leader, skulked back to the ousted president a few weeks later, and the pucker-up parade to Mar-a-Lago was on. Large majorities of Republicans never stopped supporting Trump, and claim they never stopped believing that Biden stole the 2020 election and that Crooked Joe’s regime is abusing the legal system to persecute Trump out of the way.

    Here we remain, amazingly enough, ready to do this all again. Trump might be the ultimate con man, but his essential nature has never been a mystery. Yet he appears to be gliding to his third straight Republican nomination and is running strong in a likely rematch with an unpopular incumbent. A durable coalition seems fully comfortable entrusting the White House to the guy who left behind a Capitol encircled with razor-wire fence and 25,000 National Guard troops protecting the federal government from his own supporters.

    You can dismiss Trump voters all you want, but give them this: They’re every bit as American as any idealized vision of the place. If Trump wins in 2024, his detractors will have to reckon once again with the voters who got us here—to reconcile what it means to share a country with so many citizens who keep watching Trump spiral deeper into his moral void and still conclude, “Yes, that’s our guy.”


    This article appears in the January/February 2024 print edition with the headline “This Is Who We Are.”

    Mark Leibovich

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  • Dean Phillips Has a Warning for Democrats

    Dean Phillips Has a Warning for Democrats

    This article was featured in One Story to Read Today, a newsletter in which our editors recommend a single must-read from The Atlantic, Monday through Friday. Sign up for it here.

    To spend time around Dean Phillips, as I have since his first campaign for Congress in 2018, is to encounter someone so earnest as to be utterly suspicious. He speaks constantly of joy and beauty and inspiration, beaming at the prospect of entertaining some new perspective. He allows himself to be interrupted often—by friends, family, staffers—but rarely interrupts them, listening patiently with a politeness that almost feels aggravating. With the practiced manners of one raised with great privilege—boasting a net worth he estimates at $50 million—the gentleman from Minnesota is exactly that.

    But that courtly disposition cracks, I’ve noticed, when he’s convinced that someone is lying. Maybe it’s because at six months old he lost his father in a helicopter crash that his family believes the military covered up, in a war in Vietnam that was sold to the public with tricks and subterfuge. I can hear the anger in his voice as he talks about the treachery that led to January 6, recalling his frantic search for some sort of weapon—he found only a sharpened pencil—with which to defend himself against the violent masses who were sacking the U.S. Capitol. I can see it in his eyes when Phillips, who is Jewish, remarks that some of his Democratic colleagues have recently spread falsehoods about the Israeli-Palestinian conflict, and others in the party have refused to condemn blatant anti-Semitism.

    Deception is a part of politics. Phillips acknowledges that. But some deceptions are more insidious than others. On the third Saturday of October, as we sat inside the small, sun-drenched living room of his rural-Virginia farmhouse, Phillips told me he was about to do something out of character: He was going to upset some people. He was going to upset some people because he was going to run for president. And he was going to run for president, Phillips explained, because there is one deception he can no longer perpetuate.

    “My grave concern,” the congressman said, “is I just don’t think President Biden will beat Donald Trump next November.”

    This isn’t some fringe viewpoint within the Democratic Party. In a year’s worth of conversations with other party leaders, Phillips told me, “everybody, without exception,” shares his fear about Joe Biden’s fragility—political and otherwise—as he seeks a second term. This might be hyperbole, but not by much: In my own recent conversations with party officials, it was hard to find anyone who wasn’t jittery about Biden. Phillips’s problem is that they refuse to say so on the record. Democrats claim to view Trump as a singular threat to the republic, the congressman complains, but for reasons of protocol and self-preservation they have been unwilling to go public with their concerns about Biden, making it all the more likely, in Phillips’s view, that the former president will return to office.

    Phillips spent the past 15 months trying to head off such a calamity. He has noisily implored Biden, who turns 81 next month—and would be 86 at the end of a second term—to “pass the torch,” while openly attempting to recruit prominent young Democrats to challenge the president in 2024. He name-dropped some Democratic governors on television and made personal calls to others, urging someone, anyone, to jump into the Democratic race. What he encountered, he thought, was a dangerous dissonance: Some of the president’s allies would tell him, in private conversations, to keep agitating, to keep recruiting, that Biden had no business running in 2024—but that they weren’t in a position to do anything about it.

    What made this duplicity especially maddening to Phillips, he told me, is that Democrats have seen its pernicious effects on the other side of the political aisle. For four years during Trump’s presidency, Democrats watched their Republican colleagues belittle Trump behind closed doors, then praise him to their base, creating a mirage of support that ultimately made them captives to the cult of Trumpism. Phillips stresses that there is no equivalence between Trump and Biden. Still, having been elected in 2018 alongside a class of idealistic young Democrats—“the Watergate babies of the Trump era,” Phillips said—he always took great encouragement in the belief that his party would never fall into the trap of elevating people over principles.

    “We don’t have time to make this about any one individual. This is about a mission to stop Donald Trump,” Phillips, who is 54, told me. “I’m just so frustrated—I’m growing appalled—by the silence from people whose job it is to be loud.”

    Phillips tried to make peace with this. As recently as eight weeks ago, he had quietly resigned himself to Biden’s nomination. The difference now, he said—the reason for his own buzzer-beating run for the presidency—is that Biden’s numbers have gone from bad to awful. Surveys taken since late summer show the president’s approval ratings hovering at or below 40 percent, Trump pulling ahead in the horse race, and sizable majorities of voters, including Democratic voters, wishing the president would step aside. These findings are apparent in district-level survey data collected by Phillips’s colleagues in the House, and have been the source of frenzied intraparty discussion since the August recess. And yet Democrats’ reaction to them, Phillips said, has been to grimace, shrug, and say it’s too late for anything to be done.

    “There’s no such thing as too late,” Phillips told me, “until Donald Trump is in the White House again.”

    In recent weeks, Phillips has reached out to a wide assortment of party elders. He did this, in part, as a check on his own sanity. He was becoming panicked at the prospect of Trump’s probable return to office. He halfway hoped to be told that he was losing his grip on reality, that Trump Derangement Syndrome had gotten to him. He wanted someone to tell him that everything was going to be fine. Instead, in phone call after phone call, his fears were only exacerbated.

    “I’m looking at polling data, and I’m looking at all of it. The president’s numbers are just not good—and they’re not getting any better,” James Carville, the Democratic strategist, told me, summarizing his recent conversations with Phillips. “I talk to a lot of people who do a lot of congressional-level polling and state polling, and they’re all saying the same thing. There’s not an outlier; there’s not another opinion … The question is, has the country made up its mind?”

    Jim Messina, who ran Barack Obama’s 2012 campaign, told me the answer is no. “This is exactly where we were at this stage of that election cycle,” Messina said. He pointed to the November 6, 2011, issue of The New York Times Magazine, the cover of which read, “So, Is Obama Toast?” Messina called the current situation just another case of bedwetting. “If there was real concern, then you’d have real politicians running,” he said. “I’d never heard of Dean Phillips until a few weeks ago.”

    The bottom line, Messina said, is that “Biden’s already beaten Trump once. He’s the one guy who can beat him again.”

    Carville struggles with this logic. The White House, he said, “operates with what I call this doctrine of strategic certainty,” arguing that Biden is on the same slow-but-steady trajectory he followed in 2020. “Joe Biden has been counted out by the Beltway insiders, pundits, DC media, and anonymous Washington sources time and time again,” the Biden campaign wrote in a statement. “Time and time again, they have been wrong.” The problem is that 2024 bears little resemblance to 2020: Biden is even older, there is a proliferation of third-party and independent candidates, and the Democratic base, which turned out in record numbers in the last presidential election, appears deflated. (“The most under-covered story in contemporary American politics,” Carville said, “is that Black turnout has been miserable everywhere since 2020.”) Carville added that in his own discussions with leading Democrats, when he argues that Biden’s prospects for reelection have grown bleak, “Nobody is saying, ‘James, you’re wrong,’” he told me. “They’re saying, ‘James, you can’t say that.’”

    Hence his fondness for Phillips. “Remember when the Roman Catholic Church convicted Galileo of heresy for saying that the Earth moves around the sun? He said, ‘And yet, it still moves,’” Carville told me, cackling in his Cajun drawl. The truth is, Carville said, Biden’s numbers aren’t moving—and whoever points that out is bound to be treated like a heretic in Democratic circles.

    Phillips knows that he’s making a permanent enemy of the party establishment. He realizes that he’s likely throwing away a promising career in Congress; already, a Democratic National Committee member from Minnesota has announced a primary challenge and enlisted the help of leading firms in the St. Paul area to take Phillips out. He told me how, after the news of his impending launch leaked to the press, “a colleague from New Hampshire”—the congressman grinned, as that description narrowed it down to just two people—told him that his candidacy was “not serious” and “offensive” to the state’s voters. In the run-up to his launch, Phillips tried to speak with the president—to convey his respect before entering the race. On Thursday night, he said, the White House got back to him: Biden would not be talking to Phillips.

    Cedric Richmond, the onetime Louisiana congressman who is now co-chair of Biden’s reelection campaign, told me Phillips doesn’t “give a crap” about the party and is pursuing “a vanity project” that could result in another Trump presidency. “History tells us when the sitting president faces a primary challenge, it weakens him for the general election,” Richmond said. “No party has ever survived that.”

    But Phillips insists—and his friends, even those who think he’s making a crushing mistake, attest—that he is doing this out of genuine conviction. Standing up and leaning across a coffee table inside his living room, Phillips pulled out his phone and recited data from recent surveys. One showed 70 percent of Democrats under 35 wanting a different nominee; another showed swing-state voters siding with Trump over Biden on a majority of policy issues, and independents roundly rejecting “Bidenomics,” the White House branding for the president’s handling of the economy. “These are not numbers that you can massage,” Phillips said. “Look, just because he’s old, that’s not a disqualifier. But being old, in decline, and having numbers that are clearly moving in the wrong direction? It’s getting to red-alert kind of stuff.”

    Phillips sat back down. “Someone had to do this,” the congressman told me. “It just was so self-evident.”

    If the need to challenge the president is so self-evident, I asked, then why is a third-term congressman from Minnesota the only one willing to do it?

    “I think about that every day,” Phillips replied, shaking his head. “If the data is correct, over 50 percent of Democrats want a different nominee—and yet there’s only one out of 260 Democrats in the Congress saying the same thing?”

    Phillips no longer wonders whether there’s something wrong with him. He believes there’s something wrong with the Democratic Party—a “disease” that discourages competition and shuts down dialogue and crushes dissent. Phillips said his campaign for president won’t simply be about the “generational schism” that pits clinging-to-power Baby Boomers against the rest of the country.  If he’s running, the congressman said, he’s running on all the schisms that divide the Democrats: cultural and ideological, economic and geographic. He intends to tell some “hard truths” about a party that, in its attempt to turn the page on Trump, he argued, has done things to help move him back into the Oval Office. He sounded at times less like a man who wants to win the presidency, and more like someone who wants to draw attention to the decaying state of our body politic.

    Over the course of a weekend on Phillips’s farm, we spent hours discussing the twisted incentive structures of America’s governing institutions. He talked about loyalties and blind spots, about how truth takes a back seat to narrative, about how we tell ourselves stories to ignore uncomfortable realities. Time and again, I pressed Phillips on the most uncomfortable reality of all: By running against Biden—by litigating the president’s age and fitness for office in months of town-hall meetings across New Hampshire—isn’t he likely to make a weak incumbent that much weaker, thereby making another Trump presidency all the more likely?

    “I want to strengthen him. If it’s not me, I want to strengthen him. I won’t quit until I strengthen him. I mean it,” Phillips said of Biden. “I do not intend to undermine him, demean him, diminish him, attack him, or embarrass him.”

    Phillips’s friends tell me his intentions are pure. But they fear that what makes him special—his guileless, romantic approach to politics—could in this case be ruinous for the country. They have warned him about the primary campaigns against George H. W. Bush in 1992 and Jimmy Carter in 1980, both of whom lost in the general election.

    Phillips insisted to me that he wouldn’t be running against Biden. Rather, he would be campaigning for the future of the Democratic Party. There was no scenario, he said, in which his candidacy would result in Trump winning back the White House.

    And in that moment, it was Dean Phillips who was telling himself a story.

    He didn’t see the question coming—but he didn’t try to duck it, either.

    It was July of last year. Phillips was doing a regular spot on WCCO radio, a news-talk station in his district, when host Chad Hartman asked the congressman if he wanted Biden to run for reelection in 2024. “No. I don’t,” Phillips replied, while making sure to voice his admiration for the president. “I think the country would be well served by a new generation of compelling, well-prepared, dynamic Democrats to step up.”

    Phillips didn’t think much about the comment. After all, he’d run for Congress in 2018 promising not to vote for Nancy Pelosi as speaker of the House (though he ultimately did support her as part of a deal that codified the end of her time in leadership). While he has been a reliable vote in the Democratic caucus—almost always siding with Biden on the House floor—Phillips has simultaneously been a squeaky wheel. He’s a centrist unhappy with what he sees as the party’s coddling of the far left. He’s a Gen Xer convinced that the party’s aging leadership is out of step with the country. He’s an industrialist worried about the party’s hostility toward Big Business. (When he was 3 years old, his mother married the heir of a distilling empire; Phillips took it over in his early 30s, then made his own fortune with the gelato company Talenti.)

    When the blowback to the radio interview arrived—party donors, activists, and officials in both Minnesota and Washington rebuked him as disloyal—Phillips was puzzled. Hadn’t Biden himself said, while campaigning in 2020, that he would be a “bridge” to the future of the Democratic Party? Hadn’t he made that remark flanked by Michigan Governor Gretchen Whitmer on one side and future Vice President Kamala Harris on the other? Hadn’t he all but promised that his campaign was about removing Trump from power, not staying in power himself?

    Phillips had never seriously entertained the notion that Biden would seek reelection. Neither had many of his Democratic colleagues. In fact, several House Democrats told me—on the condition of anonymity, as not one of them would speak on the record for this article—that in their conversations with Biden’s inner circle throughout the summer and fall of 2022, the question was never if the president would announce his decision to forgo a second term, but when he would make that announcement.

    Figuring that he’d dealt with the worst of the recoil—and still very much certain that Biden would ultimately step aside—Phillips grew more vocal. He spent the balance of 2022, while campaigning for his own reelection, arguing that both Biden and Pelosi should make way for younger Democratic leaders to emerge. He was relieved when, after Republicans recaptured the House of Representatives that fall, Pelosi allowed Hakeem Jeffries, a friend of Phillips’s, to succeed her atop the caucus.

    But that relief soon gave way to worry: As the calendar turned to 2023, there were rumblings coming from the other end of Pennsylvania Avenue that Biden might run for reelection after all. In February, Phillips irked his colleagues on Capitol Hill when he gave an extensive interview to the Politico columnist Jonathan Martin shaming Democrats for suppressing their concerns about Biden. At that point, his friends in the caucus still believed that Phillips was picking a fight for no reason. When Biden announced his candidacy two months later, several people recalled to me, some congressional Democrats were stunned.

    “Many actually felt, I think, personally offended,” Phillips said. “They felt he had made a promise—either implicitly, if not explicitly.”

    Around the time Biden was launching his reelection campaign, Phillips was returning to the United States from an emotional journey to Vietnam. He had traveled to the country, for the first time, in search of the place where his father and seven other Americans died in a 1969 helicopter crash. (Military officials initially told his mother that the Huey was shot down; only later, Phillips says, did they admit that the accident was weather related.) After a local man volunteered to lead Phillips to the crash site, the congressman broke down in tears, running his hands over the ground where his father perished, reflecting, he told me, on “the magnificence and the consequence of the power of the American presidency.”

    Phillips left Vietnam with renewed certainty of his mission—not to seek the White House himself, but to recruit a Democrat who stood a better chance than Biden of defeating Donald Trump.

    Back in Washington, Phillips began asking House Democratic colleagues for the personal phone numbers of governors in their states. Some obliged him; others ignored the request or refused it. Phillips tried repeatedly to get in touch with these governors. Only two got back to him—Whitmer in Michigan, and J. B. Pritzker in Illinois—but neither one would speak to the congressman directly. “They had their staff take the call,” Phillips told me. “They wouldn’t take the call.”

    With a wry grin, he added: “Gretchen Whitmer’s aide was very thoughtful … J. B. Pritzker’s delegate was somewhat unfriendly.”

    By this point, Phillips was getting impatient. Trump’s numbers were improving. One third-party candidate, Cornel West, was already siphoning support away from Biden, and Phillips suspected that Robert F. Kennedy Jr., who had declared his candidacy as a Democrat, would eventually switch to run as an independent. (That suspicion proved correct earlier this month.) As a member of the elected House Democratic leadership, Phillips could sense the anxiety mounting within the upper echelons of the party. He and other Democratic officials wondered what, exactly, the White House would do to counter the obvious loss of momentum. The answer: Biden’s super PAC dropped eight figures on an advertising blitz around Bidenomics, a branding exercise that Phillips told me was viewed as “a joke” within the House Democratic caucus.

    “Completely disconnected from what we were hearing,” Phillips said of the slogan, “which is people getting frustrated that the administration was telling them that everything is great.”

    Everything was not great—but it didn’t seem terrible, either. The RealClearPolitics average of polls, as of late spring, showed Biden and Trump running virtually even. As the summer wore on, however, there were signs of trouble. When Phillips and certain purple-district colleagues would compare notes on happenings back home, the readouts were the same. Polling indicated that more and more independents were drifting from the Democratic ranks. Field operations confirmed that young people and minorities were dangerously disengaged. Town-hall questions and donor meetings began and ended with questions about Biden’s fitness to run against Trump.

    Phillips decided that he needed to push even harder. Before embarking on a new, more aggressive phase of his mission—he began booking national-TV appearances with the explicit purpose of lobbying a contender to join the Democratic race—he spoke to Jeffries, the House Democratic leader, to share his plans. He also said he called the White House and spoke to Biden’s chief of staff, Jeff Zients, to offer a heads-up. Phillips wanted both men to know that he would be proceeding with respect—but proceeding all the same.

    In August, as Phillips dialed up the pressure, he suddenly began to feel the pressure himself. He had spent portions of the previous year cultivating relationships with powerful donors, from Silicon Valley to Wall Street, who had offered their assistance in recruiting a challenger to Biden. Now, with those efforts seemingly doomed, the donors began asking Phillips if he would consider running. He laughed off the question at first. Phillips knew that it would take someone with greater name identification, and a far larger campaign infrastructure, to vie for the party’s presidential nomination. Besides, the folks he’d met with wanted someone like Whitmer or California Governor Gavin Newsom or Georgia Senator Raphael Warnock, not a barely known congressman from the Minneapolis suburbs.

    In fact, Phillips had already considered—and rejected—the idea of running. After speaking to a packed D.C.-area ballroom of Gold Star families earlier this year, and receiving an ovation for his appeals to brotherhood and bipartisanship, he talked with his wife and his mother about the prospect of doing what no other Democrat was willing to do. But he concluded, quickly, that it was a nonstarter. He didn’t have the experience to run a national campaign, let alone a strategy of any sort.

    Phillips told his suitors he wasn’t their guy. Flying back to Washington after the summer recess, he resolved to keep his head down. The congressman didn’t regret his efforts, but he knew they had estranged him from the party. Now, with primary filing deadlines approaching and no serious challengers to the president in sight, he would fall in line and do everything possible to help Biden keep Trump from reclaiming the White House.

    No sooner had Phillips taken this vow than two things happened. First, as Congress reconvened during the first week of September, Phillips was blitzed by Democratic colleagues who shared the grim tidings from their districts around the country. He had long been viewed as the caucus outcast for his public defiance of the White House; now he was the party’s unofficial release valve, the member whom everyone sought out to vent their fears and frustrations. That same week, several major polls dropped, the collective upshot of which proved more worrisome than anything Phillips had witnessed to date. One survey, from The Wall Street Journal, showed Trump and Biden essentially tied, but reported that 73 percent of registered voters considered Biden “too old” to run for president, with only 47 percent saying the same about Trump, who is just three and a half years younger. Another poll, conducted for CNN, showed that 67 percent of Democratic voters wanted someone other than Biden as the party’s nominee.

    Phillips felt helpless. He made a few last-ditch phone calls, pleading and praying that someone might step forward. No one did. After a weekend of nail-biting, Phillips logged on to X, formerly Twitter, on Monday, September 11, to write a remembrance on the anniversary of America coming under attack. That’s when he noticed a direct message. It was from a man he’d never met but whose name he knew well: Steve Schmidt.

    “Some of the greatest acts of cowardice in the history of this country have played out in the last 10 years,” Schmidt told me, picking at a piece of coconut cream pie.

    “Agreed,” Phillips said, nodding his head. “Agreed.”

    The three of us, plus the congressman’s wife, Annalise, were talking late into the night around a long, rustic table in the farmhouse dining room. Never, not even in the juicy, adapted-to-TV novels about presidential campaigns, has there been a stranger pairing than Dean Phillips and Steve Schmidt. One is a genteel, carefully groomed midwesterner who trafficks in dad jokes and neighborly aphorisms, the other a swaggering, bald-headed, battle-hardened product of New Jersey who specializes in ad hominem takedowns. What unites them is a near-manic obsession with keeping Trump out of the White House—and a conviction that Biden cannot beat him next November.

    “The modern era of political campaigning began in 1896,” Schmidt told us, holding forth a bit on William McKinley’s defeat of William Jennings Bryan. “There has never been a bigger off-the-line mistake by any presidential campaign—ever—than labeling this economy ‘Bidenomics.’ The result of that is going to be to reelect Donald Trump, which will be catastrophic.”

    Schmidt added: “A fair reading of the polls is that if the election were tomorrow, Donald Trump would be the 47th president of the United States.”

    Schmidt, who is perhaps most famous for his work leading John McCain’s 2008 presidential campaign—and, specifically, for recommending Sarah Palin as a surprise vice-presidential pick—likes to claim some credit for stopping Trump in the last election. The super PAC he co-founded in 2019, the Lincoln Project, combined quick-twitch instincts with devastating viral content, hounding Trump with over-the-top ads about everything from his business acumen to his mental stability. Schmidt became something of a cult hero to the left, a onetime conservative brawler who had mastered the art and science of exposing Republican duplicity in the Trump era. Before long, however, the Lincoln Project imploded due to cascading scandals. Schmidt resigned, apologizing for his missteps and swearing to himself that he was done with politics for good.

    He couldn’t have imagined that inviting Phillips onto his podcast, via direct message, would result in the near-overnight upending of both of their lives. After taping the podcast on September 22, Schmidt told Phillips how impressed he was by his sincerity and conviction. Two days later, Schmidt called Phillips to tell him that he’d shared the audio of their conversation with some trusted political friends, and the response was unanimous: This guy needs to run for president. Before Phillips could respond, Schmidt advised the congressman to talk with his family about it. It happened to be the eve of Yom Kippur: Phillips spent the next several days with his wife and his adult daughters, who expressed enthusiasm about the idea. Phillips called Schmidt back and told him that, despite his family’s support, he had no idea how to run a presidential campaign—much less one that would have to launch within weeks, given filing deadlines in key states.

    “Listen,” Schmidt told him, “if you’re willing to jump in, then I’m willing to jump in with you.”

    Phillips needed some time to think—and to assess Schmidt. Politics is a tough business, but even by that standard his would-be partner had made lots of enemies. The more the two men talked, however, the more Phillips came to view Schmidt as a kindred spirit. They shared not just a singular adversary in Trump but also a common revulsion at the conformist tactics of a political class that refuses to level with the public. (“People talk about misinformation on Twitter, misinformation in the media,” Schmidt told me. “But how is it not misinformation when our political leaders have one conversation with each other, then turn around and tell the American people exactly the opposite?”) Schmidt had relished working for heterodox dissenters like McCain and California Governor Arnold Schwarzenegger. Listening to Schmidt narrate his struggles to prevent the Republican Party’s demise, Phillips felt a strange parallel to his own situation.

    Back on January 6, 2021, as he’d crawled for cover inside the House gallery—listening to the sounds of broken glass and the gunshot that killed the Trump supporter Ashli Babbitt, overhearing his weeping colleagues make goodbye calls to loved ones—Phillips believed that he was going to die. Later that night, reflecting on his survival, the congressman vowed that he would give every last measure to the cause of opposing Trump. And now, just a couple of years later, with Trump’s recapturing of power appearing more likely by the day, he was supposed to do nothing—just to keep the Democratic Party honchos happy?

    “My colleagues, we all endured that, and you’d think that we would be very intentional and objective and resolute about the singular objective to ensure he does not return to the White House,” Phillips said. “We need to recognize the consequences of this silence.”

    On the first weekend of October, Phillips welcomed Schmidt to his D.C. townhome. They were joined by six others: the congressman’s wife and sister; his campaign manager and one of her daughters; Bill Fletcher, a Tennessee-based consultant; and a Democratic strategist whom I later met at the Virginia farm—one whose identity I agreed to keep off the record because he said his career would be over if he was found to be helping Phillips. Commanding the room with a whiteboard and marker, Schmidt outlined his approach. There would be no org chart, no job titles—only three groups with overlapping responsibilities. The first group, “Headquarters,” would deal with day-to-day operations. The second, “Maneuver,” would handle the mobile logistics of the campaign. The third, “Content,” would be prolific in its production of advertisements, web videos, and social-media posts. This last group would be essential to Phillips’s effort, Schmidt explained: They would contract talent to work across six time zones, from Manhattan to Honolulu, seizing on every opening in the news cycle and putting Biden’s campaign on the defensive all day, every day.

    When the weekend wrapped, Phillips sat alone with his thoughts. The idea of challenging his party’s leader suddenly felt real. He knew the arguments being made by his Democratic friends and did his best to consider them without prejudice. Was it likely, Phillips asked himself, that his candidacy might achieve exactly the outcome he wanted to avoid—electing Trump president?

    Phillips decided the answer was no.

    Running in the Democratic primary carried some risk of hurting the party in 2024, Phillips figured, but not as much risk as letting Biden and his campaign sleepwalk into next summer, only to discover in the fall how disengaged and disaffected millions of Democratic voters truly are.

    “If it’s not gonna be me, and this is a way to elevate the need to listen to people who are struggling and connect it to people in Washington, that to me is a blessing for the eventual nominee,” Phillips said. “If it’s Joe Biden—if he kicks my tuchus in the opening states—he looks strong, and that makes him stronger.”

    It sounds fine in theory, I told Phillips. But that’s not usually how primary campaigns work.

    He let out an exaggerated sigh. “I understand why conventional wisdom says that’s threatening,” Phillips said. “But my gosh, if it’s threatening to go out and listen to people and talk publicly about what’s on people’s minds, and that’s something we should be protecting against, we have bigger problems than I ever thought.”

    It was two weeks after that meeting in D.C. that Phillips welcomed me to his Virginia farmhouse. He’d been staying there, a 90-minute drive from the Capitol, since far-right rebels deposed House Speaker Kevin McCarthy, sparking a furious three-week search for his replacement. The irony, Phillips explained as he showed me around the 38-acre parcel of pastureland, is that he and Schmidt couldn’t possibly have organized a campaign during this season had Congress been doing its job. The GOP’s dysfunctional detour provided an unexpected opportunity, and Phillips determined that it was his destiny to take advantage.

    With Congress adjourned for the weekend as Republicans sought a reset in their leadership scramble, Phillips reconvened the kitchen cabinet from his D.C. summit, plus a Tulsa-based film production crew. Content was the chief priority. Phillips would launch his campaign on Friday, October 27—the deadline for making the New Hampshire ballot—at the state capitol in Concord. From there, he would embark on a series of 120 planned town-hall meetings, breaking McCain’s long-standing Granite State record, touring in a massive DEAN-stamped bus wrapped with a slogan sure to infuriate the White House: “Make America Affordable Again.”

    The strategy, Schmidt explained as we watched his candidate ad-lib for the roving cameras—shooting all manner of unscripted, stream-of-consciousness, turn-up-the-authenticity footage that would dovetail with the campaign’s policy of no polling or focus grouping—was to win New Hampshire outright. The president had made a massive tactical error, Schmidt said, by siding with the Democratic National Committee over New Hampshire in a procedural squabble that will leave the first-in-the-nation primary winner with zero delegates. Biden had declined to file his candidacy there, instead counting on loyal Democratic voters to write him onto the primary ballot. But now Phillips was preparing to spend the next three months blanketing the state, drawing an unflattering juxtaposition with the absentee president and maybe, just maybe, earning enough votes to defeat him. If that happens, Schmidt said, the media narrative will be what matters—not the delegate math. Americans would wake up to the news of two winners in the nation’s first primary elections: Trump on the Republican side, and Dean Phillips—wait, who?—yes, Dean Phillips on the Democratic side. The slingshot of coverage would be forceful enough to make Phillips competitive in South Carolina, then Michigan. By the time the campaign reached Super Tuesday, Schmidt said, Phillips would have worn the incumbent down—and won over the millions of Democrats who’ve been begging for an alternative.

    At least, that’s the strategy. Fanciful? Yes. The mechanical hurdles alone, starting with collecting enough signatures to qualify for key primary ballots, could prove insurmountable. (He has already missed the deadline in Nevada.) That said, in an age of asymmetrical political disruption, Phillips might not be the million-to-one candidate some will dismiss him as. He’s seeding the campaign with enough money to build out a legitimate operation, and has influential donors poised to enter the fray on his behalf. (One tech mogul, who spoke with Phillips throughout the week preceding the launch, was readying to endorse him on Friday.) He has high-profile friends—such as the actor Woody Harrelson—whom he’ll enlist to hit the trail with him and help draw a crowd. Perhaps most consequentially, his campaign is being helped by Billy Shaheen, a longtime kingmaker in New Hampshire presidential politics and the husband of the state’s senior U.S. senator, Jeanne Shaheen. “I think the people here deserve to hear what Dean has to say,” Billy Shaheen told me. If nothing else, with Schmidt at the helm, Phillips’s campaign will be energetic and highly entertaining.

    Yet the more time I spent with him at the farm, the less energized Phillips seemed by the idea of dethroning Biden. He insisted that his first ad-making session focus on saluting the president, singing his opponent’s praises into the cameras in ways that defy all known methods of campaigning. He told me, unsolicited, that his “red line” is March 6, the day after Super Tuesday, at which point he will “wrap it up” and “get behind the president in a very big way” if his candidacy fails to gain traction. He repeatedly drifted back to the notion that he might unwittingly assist Trump’s victory next fall.

    Whereas he once spoke with absolute certainty on the subject—shrugging off the comparisons to Pat Buchanan in 1992 or Ted Kennedy in 1980—I could sense by the end of our time together that it was weighing on him. Understandably so: During the course of our interviews—perhaps five or six hours spent on the record—Phillips had directly criticized Biden for what he described as a detachment from the country’s economic concerns, his recent in-person visit to Israel (unnecessarily provocative to Arab nations, Phillips said), and his lack of concrete initiatives to help heal the country the way he promised in 2020. Phillips also ripped Hunter Biden’s “appalling” behavior and argued that the president—who was acting “heroically” by showing such devotion to his troubled son—was now perceived by the public to be just as corrupt as Trump.

    All of this from a few hours of conversation. If you’re running the Biden campaign, it’s fair to worry: What will come of Phillips taking thousands of questions across scores of town-hall meetings in New Hampshire?

    At one point, under the dimmed lights at his dinner table, Phillips told me he possessed no fear of undermining the eventual Democratic nominee. Then, seconds later, he told me he was worried about the legacy he’d be leaving for his two daughters.

    “Because of pundits attaching that to me—” Phillips suddenly paused. “If, for some circumstance, Trump still won …” He trailed off.

    Schmidt had spent the weekend talking about Dean Phillips making history. And yet, in this moment, the gentleman from Minnesota—the soon-to-be Democratic candidate for president in 2024—seemed eager to avoid the history books altogether.

    “In other words, if you’re remembered for helping Trump get elected—” I began.

    He nodded slowly. “There are two paths.”

    Phillips knows what path some Democrats think he’s following: that he’s selfish, maybe even insane, recklessly doing something that might result in another Trump presidency. The way Phillips sees it, he’s on exactly the opposite path: He is the last sane man in the Democratic Party, acting selflessly to ensure that Trump cannot reclaim the White House.

    “Two paths,” Phillips repeated. “There’s nothing in the middle.”

    Tim Alberta

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  • A Simple Marketing Technique Could Make America Healthier

    A Simple Marketing Technique Could Make America Healthier

    This article was originally published in Knowable Magazine.

    Death from colorectal cancer can be prevented by regular screenings. Controlling high blood pressure could prolong the lives of the nearly 500,000 Americans who die from this disease each year. Vaccinations help prevent tetanus, which could otherwise be lethal.

    Clearly, preventive medicine can make a big difference to health.

    And yet most people don’t get the preventive care that could save their lives. Indeed, as of 2015, only 8 percent of U.S. adults 35 and older had received all immunizations, cancer screenings, and other high-priority services recommended for them.

    Researchers seeking to change that are borrowing a page from Facebook, Google, and other tech companies. By rapidly comparing small differences in how they communicate with patients—a process known as A/B testing—health-care workers can quickly learn what works and what doesn’t. The approach has already delivered several actionable improvements, though not everyone is convinced of its value.

    Tech-oriented companies use A/B testing to make decisions about marketing slogans, web-page colors, and lots of other options. The key is randomization, meaning that people are randomly assigned to see different versions of whatever is being tested. Does a bigger “Subscribe” button on a website generate more clicks than a smaller one? Does one headline over a story capture more readers than another?

    Leora Horwitz, an internist and a health-services researcher at NYU Langone Health, and her colleagues adopted this technique—which they call rapid randomized controlled trials—to learn how to improve the delivery of health-care services. Randomized controlled trials, or RCTs, are widely used in medicine, typically to test new drugs or other disease treatments. For example, patients may be randomly assigned to receive either a new drug or the current standard treatment, then followed for months or years to assess whether the new drug works better. But those trials are slow and expensive, in part because researchers have to recruit people willing to be in a medical experiment.

    Rapid RCTs, by contrast, are not used to study new treatments, so nobody has to be recruited to participate. Rather, Horwitz’s goal is to improve health-care delivery through quick trials in which one can repeatedly test and fine-tune changes to health-care delivery based on what researchers learn from each test.

    “We are randomizing what we’re doing so that we can quickly and accurately assess whether what we are doing is working,” says Horwitz, who wrote about the approach in the 2023 Annual Review of Public Health.

    For example, Horwitz and her colleagues wanted to figure out how to get patients to book appointments to address care gaps—preventive services that are overdue. Because of the huge number of patients, physicians’ offices can’t contact everyone by telephone or through the online portal that NYU Langone uses to communicate with patients. So the health system needed to understand what type of reminders were most effective.

    In the A/B test, patients with care gaps were divided into two sets: those who had signed up for an online-portal account and those who had not. Patients in each set were then sorted into different groups based on their health-care history. Patients who, based on past behavior, were unlikely to initiate appointments on their own were put in higher-risk groups; those who had eventually booked their own appointments in the past were assigned to lower-risk groups.

    In one part of the test, several thousand patients who had no portal account were randomized so that some received a telephone-call reminder and others did not. Patients who received a phone call booked appointments to address 6.2 percent of the care gaps, compared with just 0.5 percent among those who were not called.

    In another part of the test, some patients with portal accounts received a reminder message through that channel, while others did not. Of those who received the message, 13 percent scheduled the needed services, compared with 1.1 percent of those who were not contacted.

    Importantly, the experiments revealed that a phone-call reminder was the most effective way to reach the subgroups of patients who were high-risk and the least likely to get their preventive services without a nudge. Shortly after the test results were known, NYU Langone prioritized all of its highest-risk patients to receive telephone reminders and greatly expanded its capacity for sending messages through the patient portal.

    “When we learn something, we apply that to all of our messaging quickly,” Horwitz says. That immediately extends what they’ve learned to tens of thousands of people. “That’s gratifying.”

    NYU Langone’s A/B testing is why many of the medical center’s female patients are now receiving short messages to remind them to schedule their mammograms. The researchers used rapid RCTs to test the wording on reminders sent through the online portal: Would shorter messages get better results? Indeed, patients who received a 78-word reminder scheduled nearly twice as many mammograms as those who received the old 155-word message.

    In another investigation, to find out how to boost vaccination rates among very young children, Horwitz and her team turned to rapid randomized tests that compared one-text and two-text reminders to parents against no text reminder at all. Only the two-text reminder—one sent at 6 p.m., the other sent at noon two days later—made a difference, tripling the number of appointments scheduled. Most appointments were made after the second text, suggesting that this booster reminder was what triggered the parents to act.

    Though it’s still new to the health-care sector, the idea of rapid RCTs is catching on. One research team—an economist, a physician, and a public-policy expert, none of whom was affiliated with Horwitz’s group—used the technique to learn how to increase the use of preventive-care services by Black men, the U.S. demographic group with the lowest life expectancy.

    They recruited more than 1,300 Black men from Oakland, California–area barbershops and flea markets, asked them to fill out a health questionnaire, and gave them a coupon for a free health screening. A pop-up clinic, staffed with 14 Black and non-Black male doctors, was set up to provide the screenings, and the participating men were randomly assigned to a Black or a non-Black doctor. The result: Black men assigned to Black physicians were more likely to get diabetes screenings, flu vaccinations, and other preventive services than those assigned to non-Black doctors.

    Some experts doubt that rapid A/B testing will ever become commonplace in health care. Darren DeWalt, a physician who directs the Institute for Healthcare Quality Improvement at the University of North Carolina, likes the concept, but he thinks most health-care organizations will avoid it for ethical reasons, possibly because people tend to disapprove of randomization, even in the context of something as innocuous as appointment reminders. “People in this country don’t like the idea that they are randomly allocated to something, even something as simple as that,” DeWalt says. “There’s a lot of suspicion around researchers in health care.”

    Others criticize A/B testing as tinkering at the margins. Pierre Barker, the chief scientific officer for the nonprofit Institute for Healthcare Improvement in Boston, believes that significant improvements in health-care delivery require an in-depth analysis of the problem to be solved, which may require many changes to the system. By contrast, rapid randomized controlled trials focus on a single, discrete change—say, the words used in a telephone script—rather than a broader effort to understand why patients don’t get preventive services and what can be done to change that.

    “The attractiveness is how fast it can move, more than the size of the impact,” he says. “I remain to be convinced that you can get more than a small incremental change” from rapid randomized controlled trials.

    It is true that the majority of NYU Langone’s care gaps were not resolved by the new reminders, says Horwitz, but the tests did provide information that led to hundreds of potentially lifesaving services being performed. That is what convinces her that the health-care industry should embrace rapid randomized trials.

    “If you were working for a web company or an airline or any other industry, you would randomize as a matter of course—this is the standard practice,” she says. “But it is still very foreign in health care, and it shouldn’t be.”

    Lola Butcher

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  • The Inside Story of the GOP on January 6

    The Inside Story of the GOP on January 6

    Mitch McConnell froze when a Capitol Police officer rushed into the Senate chamber carrying a semiautomatic weapon. The majority leader had been so engrossed in the Electoral College debate happening before him that he hadn’t realized anything was amiss—until pandemonium erupted.

    Mere moments before, Mike Pence’s Secret Service detail had subtly entered the room and beckoned the vice president away from the dais where he was overseeing proceedings, a rarity for agents who usually loitered outside the doors. A hum spread through the chamber as staff shut down the debate, whispering to senators that “protesters are in the building.”

    “This is a security situation,” a security officer said into the microphone on the dais. “We’re asking that everyone remain in the chamber. It’s the safest place.”

    Suddenly, armed guards were racing to McConnell, hurriedly escorting him out of the room. With no access to a cellphone or television—neither was allowed in the Senate—McConnell had no idea what was happening, but he certainly had a guess. During a brief break in the January 6 Electoral College proceedings, he had caught a few televised snippets of Donald Trump’s speech at the Ellipse. The outgoing president, who had been spewing falsehoods that the election had been stolen from him, was spinning up his supporters, encouraging the thousands who had come to Washington to take their protest to the Capitol.

    Earlier that afternoon, McConnell had once again implored his GOP colleagues to stand down in objecting to the Electoral College. From a lectern in the Senate chamber, he noted that there was no proof of fraud on the level Trump was alleging. And he argued that “if this election were overturned by mere allegations from the losing side, our democracy would enter a death spiral.”

    Outside, unbeknownst to McConnell, at least 10,000 Trump supporters were besieging the Capitol. Agitators had broken through a series of flimsy bike racks marking the Capitol’s outer perimeter and begun scaling the sides of the Capitol building, chanting, “We want Trump! We want Trump!”

    Capitol Police tried to push them back with riot shields, dispensing tear gas into the crowd. But they were quickly overwhelmed by the swelling mob, which turned their flagpoles—bearing a mix of Confederate, American, Trump, and “Don’t Tread on Me” banners—into makeshift lances and spears.

    McConnell’s detail whisked him down to the Capitol basement and through the snakelike tunnels that weaved through the complex. As his staff updated him on the unraveling situation, officers hurried him away to an underground parking garage and shoved him in a car to get him off the property. As McConnell’s SUV pulled away from the Capitol grounds, his aides pulled up pictures and videos on their phones to show their boss the chaos outside.

    Read: America is running out of time

    McConnell was dumbfounded. For the first time in more than two centuries, the Capitol was under siege.

    In a small private room off the side of the Senate chamber, Pence was refusing to evacuate. Despite the rioters coursing through the hallways outside, when his Secret Service detail told him it was time, he said no. A few minutes later, Secret Service agents tried again. Once again, Pence refused. “The last thing I want is for these people to see a motorcade fleeing the scene,” he said. “That is not an image we want. I’m not leaving.”

    As Pence resisted his Capitol evacuation on January 6, Trump continued to taunt him on Twitter. “Mike Pence didn’t have the courage to do what should have been done to protect our Country and our Constitution, giving States a chance to certify a corrected set of facts, not the fraudulent or inaccurate ones which they were asked to previously certify,” he wrote. “USA demands the truth!”

    Two minutes later, Pence’s Secret Service agents stopped giving him a say in the matter. Pointing to the glass panels on the chamber door, they told the vice president they could not protect him or his family there.

    “We need to go!” a Secret Service agent said.

    The officers managed to get Pence as far as the basement garage of the Capitol before the vice president began protesting his evacuation again. His security detail implored him to at least sit inside the armed limousine they had standing by. Again, Pence adamantly refused.

    Standing in the parking garage, Pence turned to his longtime chief of staff, Marc Short, to devise a plan. Trump, by design or by circumstance, wasn’t responding to the chaos unfolding above their heads inside the Capitol. Someone needed to act presidentially and end this madness.

    “Get Kevin McCarthy on the phone,” Pence instructed. Short pulled up his cell and pressed the call button.

    McCarthy, for his part, was on the phone with Trump. He screamed into the receiver at the president as his detail spirited him away from the Capitol, where protesters had overrun his office. Bombs had been discovered at the Republican and Democratic National Committees, the House minority leader told Trump. Someone had been shot.

    “You’ve got to tell these people to stop,” he said.

    Trump wasn’t interested. “Well, Kevin, I guess these people are more upset about the election than you are,” he replied blithely.

    When Trump told McCarthy that the rioters must “like Trump more than you do,” the GOP leader fumed. How many times had he bent over backwards to protect the president? How many times had he buried his head in the sand when he knew the president’s actions were wrong? Trump owed him—and all House Republicans—an intervention to stop the attack. Their lives were on the line.

    “Who the fuck do you think you’re talking to?” McCarthy yelled. Trump told McCarthy that antifa was behind the violence, not his own supporters. McCarthy was aghast.

    “They’re your people,” McCarthy said, noting that Trump supporters were at that very moment climbing through his office window. “Call them off!”

    As his car sped away from the Capitol, McCarthy tried to come up with a plan. He called the president’s son-in-law, Jared Kushner, begging him to get to the White House and make Trump put an end to the violence. McCarthy began to think about trying to reach Trump via television. Maybe if he took to the networks, he could break through by calling the president out publicly.

    Before McCarthy could do anything, his phone rang. It was Pence. McCarthy told the vice president what Trump had just said to him.

    This is the story of Republican leaders’ rude awakening on January 6, as they realized that despite their past loyalty to Trump, their party leader would do nothing to save them. GOP leaders had spent four years defending Trump through an impeachment and an endless stream of scandals. But on the day they needed him most, the president did nothing to help even his loyal rank and file escape violence.

    Although Republicans have since rallied behind the former president, that day, the chasm between GOP leaders and Trump could not have been wider. From their lockdown off campus, in a series of previously unreported meetings, McConnell and other GOP leaders would turn to their Democratic counterparts for assistance in browbeating the Pentagon to move the National Guard to send armed troops to the Hill. Together, the bipartisan leaders of Congress, agreed in their conviction that Trump was stonewalling if not outright maneuvering against them, joined forces to do what the president would not: Save the Capitol.

    At the other end of Pennsylvania Avenue, Trump sat in a dining room abutting the Oval Office, watching television coverage of his devotees storming the Capitol. Multiple aides were rushing in and out, begging him to make a public statement calling for peace. “This is out of control,” Pence’s national security adviser, Keith Kellogg, told Trump, imploring him to send a white flag via Twitter. His daughter Ivanka also kept running in and out of the room, pleading with her father to call off the riot. “Let it go,” she pleaded with her dad, referring to the election.

    Even Trump’s son Donald Jr., who had urged Trump’s followers to “fight” at the rally that morning, had been alarmed by the chaotic scene at the Capitol. From the airport, before he departed town, he had tweeted, “This is wrong and not who we are. Be peaceful.” He also texted White House Chief of Staff Mark Meadows, imploring him to get his dad to stop the violence.

    “He’s got to condemn this shit ASAP,” he texted. “We need an Oval Office address. He has to lead now. It has gone too far and gotten out of hand.”

    Don Jr. wasn’t the only one appealing to Meadows. Fox News personalities such as Laura Ingraham and Sean Hannity begged the White House chief of staff to get the president to call off the crowds. Down the hall, Meadows’s staff warned him that Trump’s supporters “are going to kill people.”

    Shortly after 2:30 p.m., Trump begrudgingly issued a tweet calling on his supporters to “please support our Capitol Police and Law Enforcement.” As far as Trump was concerned, the riot was Congress’s problem, he told his aides. It was their job to defend the Capitol, he said, not his. Perversely, the riot had actually buoyed Trump’s hopes that he might be able to strong-arm his way to overturning the election. When the chaos started to unfold, he began calling his GOP allies in Congress—not to check on their well-being, but to make sure they didn’t lose their nerve about objecting to the election results.

    Across the Capitol campus, in a large Senate conference room guarded by cops, tensions were reaching a boiling point. The typically even-keeled Mitt Romney was lambasting Josh Hawley, blaming him for triggering the riot by endorsing Trump’s outlandish election objections. Lindsey Graham, Trump’s closest ally in the chamber, flew into a fit of rage at the “yahoos” who had invaded the Hill and screamed at the Senate sergeant-at-arms, who was hiding in the safe room with them.

    “What the hell are you doing here? Go take back the Senate!” Graham barked at the chamber’s top security official. “You’ve got guns … Use them!”

    Graham only grew angrier upon hearing a rumor that started circulating among Trump allies in the room: that the president was refusing to send in troops to help secure the Capitol. From their lockdown, he tried to call Trump to get clarity. When the president didn’t answer, Graham phoned Ivanka, asking her whether her dad was intentionally keeping the National Guard from responding to the crisis. He couldn’t see any other reason it was taking so long for reinforcements to arrive.

    Ivanka assured Graham that this wasn’t the case, but Graham was still furious at Trump’s nonchalant response to hundreds of his followers laying waste to the Capitol. He pressed Ivanka to get her dad to do more. He then called Pat Cipollone, the White House counsel, and threatened that Republicans would forcibly remove Trump from office using the Twenty-Fifth Amendment if the president continued to do nothing. Lisa Murkowski was equally shaken as she waited out the violence. The Alaska Republican had been in her private hideaway office in the Senate basement when the riot had begun. All of a sudden, she had heard someone stumbling into the bathroom next to her office and heaving into the toilet. Peeking outside, she saw a bathroom door open and a police officer washing his face in the sink.

    “Can I help you?” she asked, surprised. “Are you okay?”

    The officer had paused and looked up at her, his eyes red and swollen nearly shut from what appeared to be tear gas.

    “No, I’m okay,” he said almost frantically, racing out of the bathroom. “No, I’ve got to get out there. They need my help.”

    As she waited out the violence, hoping the marauders wouldn’t find her, Murkowski could still hear the police officer’s retching, playing like a track on repeat, over and over in her head.

    A couple of miles away, at a military installation along the Anacostia River, Nancy Pelosi and Chuck Schumer were trying to figure out what was going on with the National Guard. The speaker and the minority leader had been evacuated to Fort McNair, along with the other most senior lawmakers in Congress from both parties. Since the moment they’d arrived, they had turned their holding room into a command center for their desperate operation to save the Capitol.

    Sitting around a large break room with a leather couch so worn that it was held together with red duct tape, Pelosi and Schumer tried to make sense of the unfolding situation. Pelosi had been ushered away so quickly that she’d left her cellphone on the House chamber dais. Schumer had his antiquated flip phone out and was calling his rank-and-file members and aides, asking for updates. Every few minutes, their Capitol security details hovering in the hall would race into the room with a bit of news. Lawmakers in both chambers had been led to secret holding rooms in the congressional office buildings, though there was no telling if the mob would follow and find them. There were reports that some of the rioters were armed. And a group of Pelosi’s aides had barricaded themselves in a conference room, hiding under a table as rioters yelled, “Where’s Nancy?” and tried to kick down the doors. One of Steny Hoyer’s top aides was calling him frantically, insisting that the leaders clear the Capitol.

    A large projection screen had been lowered and tuned to CNN. The leaders gaped as, for the first time, they took in the full scene outside the Capitol. It looked like a war zone—with Congress on the losing side. Outnumbered cops clashed with protesters. Rioters were breaking down doors and shattering windows. Police were getting sprayed with tear gas.

    “This is all Trump’s fault!” Hoyer cried out helplessly, to no one in particular. Pelosi agreed. The man who started all of this, she reminded them grimly, still had control of the nation’s nuclear codes.

    “I can’t believe this,” she said indignantly. “Have you ever seen anything like this?”

    Elsewhere in D.C., the head of the National Guard had put armed troops on buses as soon as the Capitol Police chief alerted him to the riot underway at the Capitol. But he had still not received required orders from the Pentagon to deploy them. Troops in Virginia and Maryland were ready to move, the Democratic leaders were hearing—yet they too had not received the green light.

    At 3:19 p.m., just over an hour after the Capitol was breached, the Democratic leaders connected via phone with top Pentagon brass and demanded answers. Army Secretary Ryan McCarthy insisted that his superior, Acting Defense Secretary Christopher Miller, had already approved mobilization of armed National Guard units. But seven minutes later, the besieged House sergeant-at-arms told them the opposite: He was still hearing from D.C. Guard leaders that no such order had been given.

    Hoyer was getting a similar message from Larry Hogan, the governor of Maryland, who had 1,000 National Guard troops on standby, ready to move. In a frantic phone call, Hoyer tried to explain to Hogan that the Pentagon had given those troops permission to mobilize—the top Army brass had just told Schumer so. But Hogan protested.

    “Steny, I’m telling you, I don’t care what Chuck says,” the governor said. “I’ve been told by the Department of Defense that we don’t have authorization.”

    The Democratic leaders looked at one another, alarmed. What the hell was really going on? They asked each other the unthinkable: Could the problem be Trump? Was it possible that the president of the United States was telling the military to stand down—or worse, helping to orchestrate the attack?

    Down the hall, Kevin McCarthy was working other channels. Pacing the conference room where GOP leaders were sequestered at Fort McNair, he screamed at Dan Scavino, a top White House aide who often handled Trump’s Twitter account. The tweet Trump had put out around 2:30 p.m. calling for calm was not good enough, McCarthy insisted. They had to do more to stop the violence.

    “Trump has got to say: ‘This has to stop,’” McCarthy growled into the phone. “He’s the only one who can do it!”

    In the GOP room, McConnell; his No. 2, John Thune; House Minority Whip Steve Scalise; and other GOP lawmakers were also on the phones trying to figure out what was happening. It was clear that McCarthy’s appeals to Trump were falling flat. They would need to find a way to work around the president—the man they had collectively defended for four years—if they wanted to get the National Guard to the Capitol.

    The GOP leaders, however, could not figure out who was in charge. They kept returning to basic questions: Who had the authority to order in the troops? Was it the Army secretary? Was it the acting defense secretary? Did they need Trump’s approval?

    Since he had arrived at Fort McNair, McCarthy had ordered his aides to get him on as many television networks as possible. He kept darting in and out of the room to take their calls, hoping Trump would be watching one of the channels he was speaking on.

    “This is so un-American,” McCarthy said in a Fox News appearance at 3:05 p.m., attempting to shame Trump into acting. “I could not be sadder or more disappointed with the way our country looks at this very moment.”

    At one point between television hits, McCarthy announced to the room that he had finally won a concession from the White House: Trump, after much begging, had begrudgingly agreed to record a video calling for calm. The news, however, was not particularly reassuring to the Republicans in the room. The president was entirely unpredictable. Would such a video help—or make it worse? they asked each other. And what of the Guard?

    Off in the corner, Scalise was scrolling through Twitter on his iPad, looking at images of the  Capitol. One photo in particular made him stop short: a rioter rappelling down the wall of the Senate chamber and onto the rostrum where Mike Pence had been presiding. Scalise held his device out so McConnell could see.

    “Look, they’re in the Senate chamber,” he said.

    McConnell’s face paled.

    Since the evacuation, McConnell had been torn between feelings of disbelief and irrepressible anger toward Trump for fomenting the assault. The Capitol had been his home for decades. The members and the staff who worked there might as well have been his family. Yet the president had put them all in mortal danger. McConnell’s aides had been texting his chief of staff, who had accompanied him to Fort McNair, about the situation at the Capitol as it grew more precarious. Rioters were banging on their office doors, claiming to be Capitol Police officers to try to gain entry. Others were scaling the scaffolding outside their windows, trying to peer inside. In the hallway outside their barricaded doors, staffers could hear a woman praying loudly that “the evil of Congress be brought to an end.”

    McConnell knew that his aides had been coordinating with Schumer’s office from their lockdown, working their Rolodexes to summon help from the federal agencies. They had been calling and sending cellphone pictures of the chaos to anyone and everyone they knew at the Pentagon and Justice Department. They’d even roused former Attorney General Bill Barr and his chief of staff to use internal channels.

    “We are so overrun, we are locked in the leader’s suite,” McConnell’s counsel Andrew Ferguson had whispered to Barr’s former chief from his hiding place, keeping his voice down so as not to be heard by rioters. “We need help. If you don’t start sending men, people might die.”

    McConnell knew that appealing to Trump directly would be a waste of time. He hadn’t spoken with the president since December 15, the day McConnell publicly congratulated Joe Biden for winning the election. Trump had called him afterward in a rage, hurling insults and expletives. “The problem you have is the Electoral College is the final word,” McConnell had told him calmly. “It’s over.”

    McConnell didn’t bother calling Trump again. Even on the morning of January 6, he purposefully ignored a phone call from the president, believing he could no longer be reasoned with. So when the Capitol came under attack, McConnell focused on getting in touch with military leaders, leaving it to his chief of staff to communicate with Meadows to enlist the White House’s help to quell the riot—if they would help at all.

    An FBI SWAT team had arrived at the Capitol campus just as the leaders of Congress were being escorted into Fort McNair. But McConnell knew they would need more manpower to stop the rampage. It was why he called the chairman of the Joint Chiefs of Staff, Mark Milley, to implore him to help dispatch the Guard. But as far as McConnell could tell, the Guard still wasn’t moving.

    As the duty officers at Fort McNair tried in vain to hook up a television so the Republicans could watch the latest scenes of destruction at the Capitol, McConnell huddled with his staff around a telephone, trying to reach the Pentagon. “I have the majority leader on the line,” McConnell’s aide announced, trying to connect her boss with Acting Defense Secretary Miller. They were promptly put on hold, infuriating GOP lawmakers in the room who couldn’t understand why the Pentagon was dodging their inquiries.

    Around 3:40 p.m., an hour and a half after the breach occurred, McConnell’s patience gave out. He stormed out of the room and crossed the hall to find Pelosi, Schumer, and Hoyer. “What are you hearing?” McConnell asked his Democratic counterparts as the other GOP leaders followed him into the room. “Do you know what the holdup is with the Guard?”

    They didn’t know any more than he did. At a loss, Pelosi and Schumer had just signed off on a joint statement demanding that Trump call for an end to the violence. Everyone knew it was little more than a gesture. It was time to bring the combined weight of all four congressional leaders to bear on the administration.

    “Get Miller on the phone,” someone barked.

    As aides worked to set up the call, the Republicans who had just entered the room stared at the CNN footage on the projector screen. It was the first time they’d witnessed the enormity of the scenes at the Capitol on anything larger than their phone or tablet screens. The footage rolling in was shocking: Rioters, having ransacked the building, were now taking selfies and cheering. They were stealing historic artifacts as keepsakes; one even carried away the speaker’s lectern, waving with glee at the camera. On one end of the Capitol, protesters were storming the Senate chamber and rummaging through senators’ desks. On the other, insurrectionists were doing the same in Pelosi’s office.

    “That’s my desk!” one Pelosi aide blurted out when an image of a man sitting in her chair with his feet propped up by her computer flashed on the screen. “They’re going through my desk!”

    Hoyer, still furious, started lecturing Scalise that the riot was the GOP’s fault for enabling Trump.

    “This isn’t the time for that,” Scalise retorted. “Right now, we need to get the chamber back, secured and open.”

    McConnell, Schumer, and the other lawmakers, meanwhile, stood by awaiting the call. Amid the chaos of the afternoon, two special elections in Georgia had been officially called for the Democratic candidates. That meant Schumer’s party would be taking control of all of Washington—and he would soon be taking McConnell’s job. McConnell had already congratulated Schumer on his forthcoming promotion.

    A few minutes later, huddled around a cellphone, the leaders jointly excoriated Miller for his snail-like response to what had all the markings of a coup at the Capitol. It was perhaps the first time since Trump took office that the congressional leaders had presented such a united front. Why hadn’t troops been sent in already? they demanded to know. Where was the National Guard?

    “Tell POTUS to tweet, ‘Everyone should leave,’” Schumer insisted, yelling into the device over speakerphone.

    “Get help in ASAP,” McConnell said firmly. “We want the Capitol back.”

    Miller stammered that Pentagon leaders needed to formulate a “plan” before they moved troops.

    “Look, we’re trying,” Miller said. “We’re looking at how to do this.”

    His vague answer did not suffice. There was no time to waste, the leaders insisted, as they pressed him to say how soon armed troops would arrive. After demurring several times, Miller finally gave them a partial answer: It could take four hours to get the National Guard to the Capitol, and up until midnight until the building could be cleared.

    At that, Schumer lost it.

    “If the Pentagon were under attack, it wouldn’t take you four hours to formulate a plan!” he roared. “We need help now!”

    Scalise pressed Miller to tell them how many troops they could expect to arrive. When again the secretary declined to answer, Pelosi exploded.

    “Mr. Secretary, Steve Scalise just asked you a question, and you’re not answering it,” she said. “What’s the answer to that question?”

    But Miller simply dodged again, murmuring that they were trying their best.

    That the most powerful nation in the world didn’t have a plan in place to protect its own Capitol from attack was unthinkable to the leaders. And the fact that Miller was refusing to give clear answers appalled them. There was only one other person in Washington who might have more sway than they did. Hanging up on Miller, they reached out to their last hope: It was time to call Pence.

    In the parking garage in the basement of the Capitol, Pence listened as the congressional leaders beseeched him to help dispatch troops to the Capitol. As vice president, he had no authority to assume Trump’s powers as commander in chief and give orders to the secretary of defense. But he couldn’t understand why the Guard wasn’t already on its way. Something had to be done.

    “I’m going to get off this call and call them, then call you right back,” Pence told the lawmakers, hanging up to dial Miller and Milley.

    Next to him, Pence’s brother, Greg, and his chief of staff, Marc Short, were still seething at how cavalierly Trump had abandoned them. They had read the president’s most recent Twitter attack against Pence on their phones in the Senate basement, fuming that in the heat of the riot, the president had chosen to stir up more vitriol about the vice president instead of calling to check on him. Trump’s conspiratorial advisers were also emailing Pence’s team, telling them that the riot was their fault for not helping overturn the election. It was outrageous.

    The vice president, however, didn’t have time to dwell on the slights. When they’d first arrived in the garage, he had phoned McCarthy and McConnell, then Schumer and Pelosi, to make sure they all were safe. He didn’t bother dialing Trump. Short, however, angrily called Meadows to tell the White House that they were okay. And in case he or anyone else was wondering, Short added, “we are all planning to go back to the Capitol to certify the election tonight.”

    Meadows didn’t object. “That’s probably best,” he replied.

    At the White House, aides were gradually giving up hope that the president would do anything useful to restore order at the Capitol, though by mid-afternoon, the pressure on Trump to act was relentless. Republican lawmakers; longtime Trump allies, including Barr and former Chief of Staff Mick Mulvaney; and conservative influencers such as Ann Coulter reamed him publicly. Even former President George W. Bush had issued a reprimand. Trump ignored all of them.

    As they worked the phones, Pence’s staff heard that a high-level meeting had been convened at the White House to discuss the chain of command and how to get the National Guard moving. The fact that the administration could not figure out who was in charge as the Capitol was overrun was beyond alarming—though, in the estimation of Pence and his team, Trump at any point could have picked up the phone and forced the Pentagon to move faster. That he hadn’t, they all agreed, spoke volumes. And because of that—and the Hill leaders’ desperation—Pence knew it was time for him to step up.

    At 4:08 p.m., Pence called the acting defense secretary and the chairman of the Joint Chiefs of Staff. Mustering his most commanding tone, he gave an order that was technically not his to issue.

    “Clear the Capitol,” he said. “Get troops here. Get them here now.”

    Back in lockdown at Fort McNair, McConnell was issuing orders of his own.

    “We are going back tonight,” he insisted to Pence and Pentagon officials on a 4:45 p.m. phone call with Hill leaders. “The thugs won’t win.”

    The vice president’s order to the military seemed to have finally snapped things into place. Pence had let congressional leaders know that armed Guard troops were on the way. It would take another half hour for them to arrive.

    McConnell had always delighted in good political combat. But when the votes were in, he believed in accepting outcomes with dignity. There was no dignity in what had happened that day—only embarrassment for the Republican Party. And McConnell was just that: embarrassed. Trump didn’t even have the decency to be sorry. That afternoon, as congressional leaders joined forces across party lines to get reinforcements to the Capitol, the president had been egging on his supporters.

    “These are the things and events that happen when a sacred land-slide election victory is so unceremoniously & viciously stripped away from great patriots who have been badly & unfairly treated for so long,” Trump wrote on Twitter. “Remember this day forever!”

    Even in the video he released calling for “peace,” Trump praised his followers for revolting against a “fraudulent election,” calling them “very special” and adding, “We love you.”

    It was too much for McConnell to stomach. After the senator had spent four years trying to accommodate the president’s demands, Trump had threatened his Capitol, and McConnell was finally done with him. Congress had to certify Biden as the next president, and they had to do it that night, in prime time, he insisted. The whole country had to know that Trump had lost, and that his gambit to cling to power had failed.

    There was one major impediment to McConnell’s plan. Capitol Police were saying the building would not be secure enough to welcome lawmakers back that night. They had to sweep the chamber for bombs and ensure that no straggling rioters were hiding in a bathroom—and there was no way to do that quickly. Defense officials had even suggested busing lawmakers to Fort McNair to certify the election that night from the military base.

    To McConnell, waiting until morning was entirely out of the question. He knew that the vice president and other leaders had his back. They were just as adamant as he was that Trump’s flunkies would not push Congress out of its own Capitol. Pence had even offered the Capitol Police his own K-9 unit to help sweep the building faster.

    Given the sensitivity of the discussion, the congressional leaders had gathered in a smaller space down the hall, away from the probing eyes and ears of aides and other lawmakers who had joined them at Fort McNair. Within minutes, Pelosi had lit into the military brass, accusing them of ignoring the blaring warning signs of coming violence in the days before the attack.

    “Were you without knowledge of the susceptibility of our national security here?” Pelosi demanded of Miller, her patience dwindling.

    “We assessed it would be a rough day,” Miller said. “No idea it would be like this.”

    For a brief, resolute moment on January 6, the GOP’s leaders were prepared to do whatever they needed to do to bring Trump to heel. Pence acted that day to restore peace. Party affiliation made no difference to Republican leaders as they worked with Pelosi and Schumer to save their rank and file.

    But these flashes of defiance were fleeting. Mere days later, when Democrats moved to impeach Trump for inciting the riot, Republicans balked. Both McCarthy and McConnell voted against impeachment, and Pence, whose aides had steamed about Trump while in hiding, barred his staff from testifying at Trump’s second trial. In the months since, GOP leaders have done their utmost to bury the truth of what happened that day—leaving Republican voters with the distinct impression that Trump and his followers did nothing wrong. Meanwhile, as the country contends with the protracted consequences of their whiplash, Trump is plotting a return to the White House.


    This article has been adapted from Rachael Bade and Karoun Dimirijan’s new book, Unchecked: The Untold Story Behind Congress’s Botched Impeachments of Donald Trump.

    Rachael Bade

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  • The Glory of Feeling Fine

    The Glory of Feeling Fine

    A few months ago, I got food poisoning. The sequence of events that led to my downfall began with a carton of discounted grocery-store sushi purchased and consumed on a Thursday, which led to me waking up a little queasy on a Friday, which devolved into a 12-hour stretch of me vomiting and holding myself in a fetal position, until my legs ached from dehydration. On Saturday the smell of my partner cooking breakfast still made me gag; I sipped water, napped fitfully, and nibbled little golf balls of white rice.

    But Sunday, glorious Sunday, I awoke to a marvelous lack of pain and fatigue. The brain fog was gone. My skin felt plump with fluids. Enthralled by recovery, I found myself behaving with uncharacteristic serenity. When I dropped and broke a ceramic bowl while unloading the dishwasher, I didn’t curse and freak out. Instead, I swept up the shards with cheer. I wouldn’t sweat the small stuff. I was my normal self again, and it felt sublime.

    Yet as I relished in my newfound bliss, a foreboding thought gnawed at me: I knew that as the hours passed and the specter of illness retreated, my fresh perspective, too, would fade. So much of my exuberance was defined by absence, the lifting of the burden of aches and puking. It would only be a matter of time until normal felt normal again, and I’d be back to worrying about all the petty minutiae I always worry about.

    People have different baselines of health, and some might be more or less appreciative of whatever condition they’re in. Even so, humans have long lamented the ephemeral joy of relief. The feeling manifests in all kinds of circumstances: meeting a deadline, passing a test, finishing a marathon. And it can be especially acute in matters of wellness. “Health is not valued, till sickness comes,” wrote the 17th-century British scholar Thomas Fuller. Or as the 19th-century German philosopher Arthur Schopenhauer bemoaned: “Just as we do not feel the health of our entire body but only the small place where the shoe pinches, so too we do not think of the totality of our well-functioning affairs, but of some insignificant trifle that annoys us.”

    So many of us, in other words, are very bad at appreciating good health when we’re fortunate enough to have it. And anyone experiencing this transcendent gratitude is unlikely to hold on to it for long. Indeed, by Monday morning, the afterglow of recovery had worn off; I was engrossed in emails and work again, unaware that just 60 hours prior I could barely sit upright in bed, let alone at my desk. This troubled me. Am I cursed to be like this forever? Or is there anything I can do to change?

    To some extent, I’m sad to report, the answer might well be no. While certainly some people can have experiences of major illness or injury that change their entire outlook on life, the tendency to revert to forgetfulness seems to run pretty deep in the human psyche. We have limited attentional resources, the UC Davis psychology professor Robert Emmons told me, so in the interest of survival, our brain tends not to waste them focusing on systems that are working well. Instead, our mind evolved to identify threats and problems. Psychologists call this negativity bias: We direct our attention more to what’s wrong than what’s right. If your body’s in check, your brain seems to reason, better to stress about the project that’s overdue or the conflict with your friend than sit around feeling like everything’s fine.

    A second psychological phenomenon that might work against any enduring joy in recovery from illness is hedonic adaptation, the notion that after positive or negative life events we, basically, get used to our new circumstances and return to a baseline level of subjective well-being. Hedonic adaptation has been used to explain why, in the long term, people who won the lottery were no happier than those who didn’t; and why romantic partners lose passion, excitement, and appreciation for each other over time.

    Arguably, adaptation need not be seen as any great tragedy. For health, in particular, there’s an element of practicality in the human capacity to exist without fussy attentiveness. This is how we’re supposed to operate. “If our body isn’t causing us problems, it doesn’t actually pay to walk around being grateful all the time. You should be using your mental energy on other things,” Amie Gordon, an assistant professor of psychology at the University of Michigan, told me. If we had to sense our clothes on our bodies all day, for example, we’d constantly be distracted, she said. (This is actually a symptom of certain chronic disorders, like fibromyalgia—Lauren Zalewski, a writer who was diagnosed with both fibromyalgia and lupus 22 years ago, told me that it makes her skin sensitive to the touch, as if she constantly has the flu.)

    All that said, there are real costs to taking health for granted. For one, it can make you less healthy, if as a result you don’t take care of yourself. For another, maintaining some level of appreciation is a good way to avoid becoming an entitled jerk. Throughout the pandemic, for instance, there has been “this language around how the ‘only’ people dying are ‘old people’ or people with pre-existing conditions,” as if these deaths were more acceptable, Emily Taylor, a vice president for the Long-COVID Alliance, a group that advocates for research into post-viral illnesses, told me. Acknowledging that our own health is tenuous—and that certainly, many of us are going to get old—could counter this kind of callousness and encourage people to treat the elderly and those with chronic conditions or disabilities with more respect and kindness, Taylor argued.

    In my view, there’s something to be gained on an individual level, too. In recent years I’ve seen friends and loved ones deal with life-altering injuries and diagnoses. I know that one’s circumstances can turn on a phone call or a moment of inattention. To be healthy, to have basic needs met—to have life be so “normal” that it’s even a little boring—is a luxury. While I am living in those blessedly unremarkable times, I don’t want my fortune to escape my notice. When things are good, I want to know how good I’ve got it.

    What I want, really, is to hold on to a sense of gratitude. In the field of psychology, gratitude can be something of a loaded term. Over the past decade or so, articles, podcast episodes, self-help books, research papers, celebrities, and wellness influencers alike have all extolled the benefits of being thankful. (Oprah famously kept a gratitude journal for more than a decade.) At times, gratitude’s popularity has been to its own detriment: The modern-day gratitude movement has been criticized for overstating its potential benefits and pushing a Western, wealthy, and privileged perspective that can seem to ignore the realities of extreme suffering or systemic injustices. It’s also annoying to constantly be told that you should really be more thankful for stuff.

    But part of the reason gratitude has become such a popular concept is due to bountiful research that does point to genuine emotional upsides. Feeling grateful has been associated with better life satisfaction, an increased sense of well-being, and a greater ability to form and maintain relationships, among other benefits. (The research on gratitude’s effects on physical health is inconclusive.) For me, though, the pull is less scientific and more commonsense anyway: Learning to genuinely appreciate day-to-day boons like having good health, or food in the fridge, seems like being able to tap into a renewable source of contentment. It’s always so easy to find stress in life. Let me remember the things to smile about, too.

    One way to make the most of gratitude may be to reframe how people tend to think of it. A popular misconception, Emmons told me over email, is that gratitude is a positive emotion that results from something good happening to us. (This might also be part of the reason it can be hard to appreciate conditions like health that for many people remain stable day after day.) Gratitude is an emotion, but it can also be a disposition, something researchers call “trait gratitude.” Some people are more predisposed to feeling thankful than others, by virtue of factors like genetics and personality. But Emmons says this kind of “undentable thankfulness” can also be learned, by developing habits that contribute to more of a persistent, ambient awareness, rather than a conditional reaction to ever-changing circumstances.

    What does this look like, practically speaking? “I don’t know that we can, with every breath we have every moment, feel grateful that we’re breathing. That’s a pretty tall order,” says Gordon. “But that’s not to say that you don’t build in a moment for it at some point in your day.” If you’re recovering from a cold, for example, you can practice pausing whenever you’re walking out the door to appreciate that your nose isn’t stuffy before just barreling on with life. Another tactic, from Emmons, is to reflect upon your worst moments, such as times you’ve been ill. “Our minds think in terms of counterfactuals,” he said, which are comparisons between the way things are and how they might have been. “When we remember how difficult life used to be and how far we have come, we set up an explicit contrast in our mind, and this contrast is fertile ground for gratefulness.”

    You can also think of gratitude as an action, Emmons has written. This hews closer to the historical notion of gratitude, which as far back as the Roman days was associated with ideas like duty and reciprocity—when someone does something kind for us, we’re expected to return the favor, whether that’s thanking them, paying them back, or paying it forward. In that sense, being grateful for your body probably means doing your best to care for it (and, probably, refraining from risky behaviors like rolling the dice on discounted grocery-store sushi).

    In 2015, Lauren Zalewski, the writer with fibromyalgia, founded an online community that supports people living with chronic pain by helping them to cultivate a grateful mindset. She tells me that before her diagnosis, she took her health for granted and “beat her body up.” Now, she eats vegan, takes supplements, does yoga, stretches, sleeps more, and gets sun regularly—these are the small things she has personally found helpful for managing her constant pain. “So while I am a chronically ill person,” she muses, “I consider myself pretty healthy.”

    Looking back on my food-poisoning incident, I think I was primed to ruminate more deeply than usual on the topics of sickness and health. In the past two and a half years, I’ve watched COVID-19 show that anyone can get ill, perhaps seriously so. Now, as the head of the World Health Organization tells us that “the end is in sight” for the pandemic  (and President Joe Biden controversially declares the pandemic over), it’s tempting to imagine that humanity is on the brink of waking up the morning after a hellish sickness.

    It’s probably delusional to hope that even a global pandemic could prompt some kind of long-term collective mental shift about the impermanence of health, and of life. I didn’t become a radically different person after recovering from puking my guts out a few months ago either. But maybe the simple act of remembering the health we still have in the pandemic’s wake can make a small difference in how we go forward—if not as a society, then at least as individuals. I’m sure I’ll never fully override my tendency to take my body for granted until it’s too late. But for now, each day, I still get the golden opportunity to try. And I’d like to take it.

    Gloria Liu

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