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Tag: Executive Coaching Skills

  • How Group Coaching and Team Coaching Can Scale Your Impact

    How Group Coaching and Team Coaching Can Scale Your Impact

    Team coaching and group coaching are often confused with each other because they both relate to groups of people and are often used in organizational settings. However, there are some key differences that set these two methods apart.

    Let’s explore what they are and how you can use them in your practice.

    What Is Team Coaching?

    Team coaching specifically targets intact teams within organizations that work together on a regular basis. It aims to improve the collective performance, collaboration, and effectiveness of the team as a whole. What’s more, it can create team dynamics, communication, problem-solving, and goal attainment to achieve better results.

    Team can be used, for example, for coaching a sales team to hit their targets or resolving a conflict in an upper management team.

    What Are the Benefits of Team Coaching?

    Coaching a team within an organization can have several benefits. Studies have shown that organizations with teams that are coached have a culture that is 36% more collaborative. They also had 32% less turnover and an 18% improvement in their bottom line.

    Additionally, team coaching may help to:

    • Align toward common goals.
    • Develop an inspiring vision.
    • Build healthy team relationships with clearly defined roles.
    • Take responsibility for actions and results.
    • Make constructive decisions in line with their organization’s goals.

    How Does Team Coaching Work?

    A team is a group of people who come together for a common purpose, ideally with clearly defined roles and objectives. They’re generally expected to achieve more than any individual on their own.

    However, they can struggle or fail when they’re stuck in unhelpful patterns and unresolved conflicts that hinder team performance.

    Coaching can help with:

    • Assessment. This can make performance and KPIs measurable. It also identifies individual as well as group strengths and areas for improvement.
    • Goal setting. Based on the assessment findings, the coach collaborates with the team leader to set clear goals and targets.
    • Coaching sessions. These sessions may focus on improving certain skills, resolving conflict, or instilling new team values.
    • Reflection and feedback. The coach may facilitate reflection exercises and guide team members to give constructive feedback to each other.

    Executive team coaching and talent development on various levels of an organization are especially useful when:

    • A team merges.
    • A new manager takes over the team.
    • Team conflicts need to be addressed.
    • Team efficiency needs to be increased.
    • Long projects lead to burnout.
    • Conflict or stress reduces productivity.
    • The team is not meeting its goals.
    • Commitment is low.
    • There is a major organizational change.
    • Embarking on new and challenging projects.

    What Is Group Coaching?

    Group coaching is a collaborative and structured process where a coach works with multiple individuals at the same time to achieve their personal or professional goals. In these sessions, participants benefit from shared experiences, peer support, and collective accountability, often resulting in accelerated growth and transformation.

    The Benefits of Group Coaching

    Group coaching can prove more effective than one-on-one coaching in many situations. Here’s why:

    1. Promotes problem-solving among members

    This type of coaching is great for solving problems collectively. Why? Because it encourages group members to clarify challenges, identify solutions, and define action steps together. Individuals from all walks of life (or with different professional backgrounds can share their knowledge and contribute unique perspectives.

    2. Guarantees transfer of training

    Group coaching fosters support and accountability. It can ensure that everyone in the group applies the training content and completes their assigned exercises.

    3. Fosters a learning environment

    The close engagement among members and their strong focus on helping each other can quickly form a close and confidential bond. This connection allows members to rely on each other to achieve their individual goals.

    4. Creates opportunities for networking

    Members of a coaching group share more than just business cards when they collaborate. They discuss their personal experiences or viewpoints, give each other open and honest feedback, and share useful resources.

    5. Helps them acquire core coaching skills

    Cultural changes within an organization require each employee or community member to change their behavior. Group coaching can be a catalyst for that.

    It creates an environment where members coach each other and cultivate cultural changes on a smaller level first. These new values and behaviors can then ripple out into the organization as a whole.

    6. Creates a trusting environment beyond the group

    People who undergo this type of coaching apply what they learn to their work and daily lives. They develop openness and honest communication in their relationships, making sure everyone around them feels seen, heard, and respected.

    Life group coaching session

    Team Coaching vs. Group Coaching

    Here’s a closer look at team coaching vs. group coaching:

    Team Coaching Group Coaching
    Main focus Team development goals Individual development goals
    Participants Team members within an organization Individuals from different backgrounds/organizations
    Commonality Shared organizational goals Shared theme/competency for individual growth
    Number of participants Typically under 10 Typically under 10
    Environment Collaborative, feedback-rich, goal-oriented Collaborative, feedback-rich, non-judgmental
    Impact on individual growth Can be significant but ultimately tied to team development Supported as a byproduct of group experience
    Impact on Collective Goals Direct, focused on achieving shared team objectives Indirect, through individual development
    Momentum Building Through collaboration and progress towards team goals Through shared experiences and peer support

    Similarities between group coaching and team coaching

    Let’s take a look at some of the common features that group and team coaching share:

    • In both cases, individuals strive to improve their skills and performances.
    • It involves multiple participants, but usually not more than 10.
    • It’s designed to create a collaborative environment where feedback can be shared, and questions can be answered.
    • It’s not focused on one person. However, it may also include drilling down to a specific individual when all members benefit from the group-sharing experience.
    • It may support individual growth while also advancing the collective mission and goals through the coaching process.
    • It helps group members build momentum while working with others.

    Team Coaching Methodologies

    Coaching teams involves techniques and methods that take into account group dynamics and areas like communication, collaboration, and culture.

    Perhaps the best-known example of this is Hawkins’ 5 disciplines of team coaching. This business coaching method proposes a multidisciplinary approach to developing teams and emphasizes five key elements for success.

    In this framework, coaches support teams with:

    1. Commissioning. Helping teams establish a clear purpose, success criteria, and collaborative opportunities.
    1. Clarity. Supporting them in clarifying their purpose, goals, values, roles, and expectations.
    1. Co-creation. Creating a collective awareness of team dynamics and performance.
    1. Linking. Coaching them to work together effectively to achieve their common goals.
    1. Core learning. Enabling the group to develop, adapt, and support themselves within the organizational and wider business environment.

    By developing these skills, coaches enable teams to create sustainable environments for high performance, creativity, and effectiveness.

    Group Coaching Methodologies

    Group coaching programs can perform one of three functions for their members: education, training, or support.

    Groups cannot be expected to work well from the start. Forming a group is like cultivating a relationship. It takes time, patience, support, and effort. Members often go through recognizable stages in the process of transforming from a gathering of strangers to a unified group with shared goals.

    Adapting Bruce Tuckman’s model of group development, let’s look at group coaching as a five-step process.

    1. Orientation (formation phase)

    The first phase of group development is the formation phase. It represents the time when the group comes together for the first time and may feel fear and uncertainty.

    The members act modestly because they want to be accepted by all members of the group. Conflicts, disputes, misunderstandings, and personal opinions are avoided—even as members begin to form impressions of each other and understand what the group does together.

    The important thing here is to understand the group’s purpose, determine how the team is organized, who is responsible for what, and discuss the major milestones or phases of the group’s goals. 

    During this phase, group coaches provide an overview of group rules, including meeting times and available resources. Meanwhile, group members learn their roles, how the group operates, what is expected of them, and what is acceptable.

    2. Power struggle (charge phase)

    The second phase of group development is the charge phase, also known as the storming phase. Arguments and competition are often at their maximum as group members develop an initial sense of belonging to the group. More aggressive group members emerge, while less confrontational members stay in their comfort zones.

    Questions about leadership, authority, rules, policies, norms, responsibilities, metrics, and reward systems typically arise here. These questions need to be answered for the group to move on to the next stage.

    3. Collaboration and integration (normalization phase)

    During this phase, the group becomes more fun and enjoyable. Group interactions are much easier, more collaborative, and more productive with balanced give-and-take, open communication, bonding, and mutual respect.

    If there is a dispute or roadblock, it can be resolved relatively easily, and the group can get back on track. Group leadership is very important, but the coach can step back and let the group members take the lead and move forward together.

    4. Synergies (implementation phase)

    Once the group has identified its needs, the standardization phase can be reached. This is the time when the group truly comes together.

    At this stage, morale is high as group members actively recognize the talents, skills, and experience each member brings to the group. A sense of deeper belonging is created, and the group remains focused on its shared purpose and goals.

    Members are flexible, interdependent, and trusting. Leadership is distributed, allowing individuals to make key decisions in their own domains.

    5. Closure (deferred stage)

    This stage of the group is usually reached when members no longer need the coach to support them and begin to work independently.

    Scale Your Business Coaching Practice With Proven Methods

    While both group and team coaching work towards better group dynamics, they have their own methodologies and purposes.

    However, there’s a foolproof process that works for any business coach, no matter their niche. Discover the ultimate formula for delivering breakthrough results to your business clients in the free Become a Mindvalley Certified Business Coach masterclass.

    Welcome in.


    Images generated on Midjourney.

    Ana Sofia Espejo

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  • 3 Signs You Fell for the “Underpromise and Overdeliver” Myth

    3 Signs You Fell for the “Underpromise and Overdeliver” Myth

    Marketing and sales gurus, established coaches, and other business experts chant the same mantra:

    Overdeliver, overdeliver, overdeliver.

    You need to exceed expectations—to overdeliver—when you work with your clients.

    But for Ajit Nawalkha, the co-founder of Mindvalley Coach, he’s not one to accept advice just because it’s common or popular.

    It’s good to evaluate and analyze everything you hear and read based on your personal experiences and observations. This way, you don’t get caught up in short-lived trends or ideas that may harm more than help your business.

    Instead of wondering how to underpromise and overdeliver, take the cost of it into account first.

    Based on Ajit’s own experiences working with countless coaches over hundreds of hours, here’s what he advises…

    What Does “Underpromise and Overdeliver” Mean?

    The phrase “underpromise and overdeliver” basically means promising someone less but delivering more. It’s the idea of setting modest expectations and then pleasantly surprising others by going above and beyond what you initially committed to.

    It’s akin to saying, “I’ll do my best,” and then surpassing expectations by aiming for exceptional results.

    Overdelivering is great—but only up to a point.

    If you don’t do it right, you could end up creating massive problems that could destroy your entire coaching practice. 

    Here are three signs that tell you you’re overdoing over-delivery—and what you should do instead.

    3 Signs The “Underpromise and Overdeliver” Mantra Is Damaging Your Coaching Business

    Sign 1: Time boundaries mean nothing to you

    Your coaching sessions are powerful and results-driven. You don’t end a coaching session until you’ve answered every question that your clients ask.

    Even if it means going over the session time by 15, 20, 60 minutes, or more.

    Do you recognize yourself here? If you said yes, it’s time to stop what you’re doing and reevaluate what’s really going on.

    So what are the risks of underpromising and overdelivering here?

    When you allow a coaching session to go way beyond the designated time, you’re showing your client that you have no boundaries.

    Healthy boundaries are crucial if you want to build a successful, sustainable coaching practice. Over-stretching yourself because of weak boundaries will cause you to feel overworked, overwhelmed, and under-appreciated.

    You’re likely to feel deep resentment toward your clients, and you might even end up believing that coaching is not for you. Avoid this by protecting your boundaries as a coach from the start.

    If you don’t know who is the person that you want to work with, you’ll end up with a lot of clients who may be able to give you the fees, but will not give you the joy of coaching with them. — @ajitna Click To Tweet

    Highlight what you will and will not do (no client calls after hours or on weekends, for example) in your client contract and when you first speak to your clients on a discovery call. 

    Doing this will create clarity and help you to uphold boundaries if your client steps over the line.

    Sign 2: You deliver amazing results but your prices are ridiculously low

    Some coaches figure that if they overdeliver by charging less for top-notch services, clients will be impressed and keep coming back for more sessions. They hope that more clients will be attracted to their low price point, and this will create business success.

    Nothing could be further from the truth.

    Success is not measured by the quantity of clients that you work with but by the quality of the work you do.

    If you’re spending just about every waking hour working with clients to make ends meet, then you’re headed straight toward “Burnout City.” If you’re exhausted all the time, you will not be able to help your clients achieve the results they’re looking for, which will damage your reputation as a coach.

    When you charge a ridiculously low price, you are also demonstrating to your clients that you don’t value your own services, and this means they’re likely to do the same. 

    When you undercharge, your clients will take you for granted, will be less inclined to work with the strategies, tips, and tools that you share with them, and may even be happy to skip sessions with no prior notice.

    This is not the kind of coaching practice that you want, and it’s certainly not the message that you want to give your clients. 

    Evaluate your price points with care. Do a little background research on your competitors, and make sure you are pricing competitively and in line with the true value of your services.

    A coach frustrated with his business results

    Sign 3: You consistently do your clients’ work for them

    Imagine this scenario…

    A business coach comes up with a list of strategies that his client needs to implement to move forward in their business.

    One of these strategies is to come up with a list of ideas around creating products or programs that the client can sell to create a great passive income stream.

    The coach tells the client to create this list so they can discuss it during a follow-up coaching session.

    The client fails to do this. So the coach comes up with ideas for the client during the follow-up in an attempt to “overdeliver.”

    In this all too common scenario, the coach does the client’s work, and the client ends up with a great list of program ideas without having to do any of the creative thinking or research.

    Does this feel familiar?

    If you do the work for your clients, it doesn’t mean you go the extra mile. It means that you’re teaching them to depend on you.

    You’re demonstrating that they don’t have the capability or the creativity to do what it takes to create success in their own lives. And without even meaning to, you’ll end up disempowering your clients.

    No matter how tempting it is, never do the work for your clients in the name of “overdelivering.” Instead, hold your clients accountable for the work they must do so they can create the results that they want in their lives.

    Impress Your Clients Without Overstretching Yourself

    If your goal is to overdeliver and exceed your clients’ expectations, pick just one thing and be very specific. For instance, if you’re a business coach, share five marketing strategies instead of three, or offer a surprise bonus along with your programs or packages.

    When it’s not done right, overdelivering can sink you into the depths of burnout and put your entire business in jeopardy. 

    When it’s done right, overdelivering will create a mind-blowing reputation that will skyrocket your coaching practice.

    Choose wisely.

    Join our free Masterclass Become a Mindvalley Certified Business Coach and discover how you can create future-proof wealth, freedom, and expansion in your business with high-paying coaching clients.

    Annamaria Nagy

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  • Why Hire a Business Coach? 6 Reasons to Invest in Mentor Coaching

    Why Hire a Business Coach? 6 Reasons to Invest in Mentor Coaching

    You might be wondering, “Why hire a business coach when you’re one yourself?

    The thing is, it benefits not only your revenue but also makes you a better coach by experiencing what your clients experience firsthand.

    Hiring one for the first time can be intimidating. You might be feeling like you’re supposed to know these things. After all, it’s what you make a living out of.

    If you’re concerned about “How much does a business coach cost?” then career coach Robbie Swale might offer you a new perspective on this: seeing it as an investment and focusing on earning it back by growing your business.

    Here are six reasons why working with a coach is the best move you can make to scale your practice, told through the lived experience of Robbie himself.

    This article was originally published on LinkedIn in February 2019 by Robbie Swale and has been edited for punctuation and clarity.

    I was speaking to a client of mine, a coach. We were just finishing our final session. Extraordinary things had happened for the client in her life, and her coaching business. She said, reflecting on the power of the work, “I just don’t understand coaches who don’t have coaches.”

    And I don’t either.

    Because if there is one thing a coach can do to have the greatest positive effect on the success and impact of their coaching business, then it is to hire a coach for themselves.

    And that’s what this article is about. It’s about how, if you want to start a successful coaching business, then you should consider hiring a coach. 

    Having your coach will not only be a joyful, powerful, and inspiring journey, but it will also be singularly impactful on how successful you are in making this coaching thing your livelihood.

    Here’s why…

    1. It’s the Quickest and Easiest Way to, Let’s Say, Triple What You Know About Selling Coaching

    I was running a group supervision call with a colleague, supporting several new coaches with the challenges they were having in the first few months after completing their coach training. On this particular call, the common business coach challenges they brought were mainly around how best to enroll new clients.

    This included everything from contracts to the actual mechanics of the conversations with prospective clients. I couldn’t work out why I found it so confusing that these coaches were asking these questions.

    Where did I learn this? Because only some of it had been when I studied in the same coaching course a couple of years before. And then I realized that the three coaches on the call had never hired a coach.

    Hiring a coach once would have shown them the answers to almost all their questions; seeing what went through their minds as they decided which coach to hire, or seeing what the coaches did and what made the difference.

    In fact, they would have learned so much even from coaches they decided not to work with.

    While I was studying coaching, I read The Prosperous Coach, a fantastic book by Rich Litvin and Steve Chandler. One of the things they say in the book is: Hire a coach. After all, who would (as they say, memorably) trust a doctor who told you they didn’t go to the doctor?

    So after I finished my training, I went out and spoke to coaches. It was fascinating, and the lessons I took away helped me create new ways of being and behaving in my business that I could believe in.

    That included ways I didn’t want to be.

    And you just can’t learn all that from a 10-step webinar program. You need to play in the real world.

    2. It Will Make You a Much Better Coach, Faster

    The section above is about the enrollment process, and there’s so much to learn there. But hiring a coach will gift you so much more than that: It has the potential to change and inspire the way you work and change lives every day.

    So hire a coach who hasn’t trained in the same place you did. Hire one who has developed themselves over the years. Hire one who’s better than you. And then learn from them. Because seeing people in action is inspiring and enlightening.

    It gives you a feeling for how a different coach plays the game: how they lead and when they follow, what questions they ask and when, how they play with exercises and assignments, and what it’s like when they do.

    It supports you in going through one of the most important shifts that a coach needs to go through to do their best work: the shift into trusting that you can create your own coaching style as well as your own coaching business.

    That shift partly comes from seeing how other people do things and thinking, “I could do that. But would I?

    What did it feel like when they said that, or sent you that email or assignment?

    What was the outcome?

    Would you do it like that? If yes, then start doing it. If not, then why not?

    As another client of mine said to me recently, “There shouldn’t be any shame in copying what others have done.” Absolutely. You’re here to serve your clients, to support them as best you can, so borrow what other coaches have said and done to change your clients’ lives.

    I heard someone say once: there’s no new wisdom in the world, but when you share the age-old wisdom, you give it your flavor, and that makes it new. So use what your coach uses to serve your clients as best you can, and give it your flavor.

    3. It Will Guide You Through Your Money Issues

    I’ve spoken to many coaches, and most (if not all) of them have at some point in their life had this thought “Is my coaching worth $X?

    Often, this challenge (working through our resistance to charging for our time) is one of the things that holds coaches back from running a successful business, from having the money they need, the money that is the lifeblood enabling them to change the world.

    Now, hiring a coach doesn’t always resolve that—although it can, if you focus your work there—but it can answer a bigger and often underlying question: Is any coaching worth $X?

    Because once you have paid a coach $1,000, $2,000, or $10,000 and seen and felt what you got in return, you will know this. It will be a part of your experience. Was it worth that money? If yes, why? If not, why not?

    When looking for a development opportunity in 2017, I came across a program I wanted to do: Brené Brown’s Daring Way Certification. It was in Houston, Texas, and cost $3,000. Plus, of course, I had to go to Houston. This seemed like an enormous amount of money until I shifted my perspective to look at it as an investment in my business.

    I did this almost by accident, by asking myself this question: How many extra clients would I have to get to make this investment in my business—of about $4,000 including the travel—worth it? I was charging £1,500 for my typical engagement at the time, so the answer was easy: three.

    Then I thought, would being able to say I am an accredited Daring Way facilitator lead to me getting three extra people, ever, to work with me? That ever there, that’s important. I can add that in there because I’ve made a commitment to coaching for the long term. And with that commitment—and making the commitment is important if you want to make a success of your coaching business—the answer came to me: It was a pretty obvious yes.

    In the end, I didn’t go for that training, but that opened something up for me in how I looked at investing in myself. It was the final push that opened the door to “If I do things differently, I can create more money for myself.” It was the final nail in the coffin of “There is a scarcity of money available to me.”

    For many of you, entrepreneurs and business owners especially, this may not be new, but for me, it was, and the shift was important.

    Woman talking to her business coach

    4. It Will Teach You—Deep Down—What It’s Like to Be a Client

    The sales process is not the only part of working with someone that you will learn from about receiving coaching. You will also learn more about every stage of the process.

    About three months into the Prosperous Coach Salon, I was getting worried. I hadn’t made as much money during the program as I thought I would. 

    My thoughts were all over the place…

    Is it working?

    Will I get the value I want?

    Am I doing it wrong?

    Will I regret taking part in the program?

    Has this all been a terrible mistake?

    And until I wrote down my worries to try to process them, I wasn’t able to see how funny it was. When I looked down at it in writing, I laughed out loud because this is something I speak to my clients about all the time.

    From my earliest clients, I had begun to see how it happens for people, often about one-third or halfway through their coaching. They worried about it; they felt like enough progress wasn’t being made.

    It’s the period in the middle of the hero’s journey (that’s what a commitment to changing your life and changing yourself is) that Joseph Campbell calls in the belly of the beast, where you most want to give up, where it feels most hopeless.

    I had seen this, so I often shared that this might happen with clients near the start of our work. I had felt it before myself, but this time, with more money on the line—more money than I had paid for almost anything ever—I felt it so much more strongly. And after I had had the experience of that during the Salon, I was able to notice it even more with my clients and develop extra compassion for them at that stage in their journeys.

    I was also able to learn from how Rich prepared us for it and then how he worked with the members of the group (including me) on our concerns. I was also able to see how that stage is sometimes a necessary part of the process, as Campbell, Steven Pressfield, and so many others tell us. From that moment and that realization, things really started to shift for me in Rich’s program. My growth and engagement accelerated.

    It’s not just that, though, that you learn about what it’s like to be a client. It’s about all stages of the process and the journey.

    You learn about the beginning of engagements: How do you set them up to be powerful?

    You learn about the ends of them: what kind of ending serves you when you’re a client? How can you make the way you end your engagements even better and gift your clients a powerful ending?

    And you learn about how a coach manages, supports, and works with their clients throughout the process. Then you can reflect: What would you want more of or less of, and how can you deliver it to your clients at each stage of the process?

    5. It Will Transform Your Belief in Coaching

    What do you actually do, Robbie?” said a friend of mine to me a couple of years ago. “As far as I can tell from your articles, you just listen to people and reflect back what they say?” It wasn’t said with malice, but I felt at least a dash of skepticism.

    My stomach dropped. It played into my doubts: Is coaching even a thing?

    How can sitting and listening to people, reflecting things to them, and asking questions make such a difference?

    Why do people pay money for this? Is this a real job? Am I about to get found out?

    But, inside me, something was different from how it had been a year before when my confidence and my belief in coaching were far more fragile. I was more confident. I believed more. Some of that came from seeing the results for my clients: From seeing my income go up and reading the feedback people had given me.

    The belief came from the feeling I felt every time I left sessions with my coach and seeing the things I achieved with that energy and momentum. Things I didn’t think myself capable of. It came from understanding the value of making a commitment to work with someone for several months and to work on myself.

    6. It Will Keep You On The Right Path

    Coaching is hard. Being an entrepreneur is hard. It isn’t for everyone.

    It has downs to go with the ups, struggles to go with the successes and stress to go with the joy. I’ve spoken before about how important it is to make a long-term commitment to coaching (indeed, I believe that’s true of any venture), because committing to the long term will free you in the present.

    Making a commitment frees you to do so many things: To make investments in yourself, to create long-term relationships, and to not be chasing the next client desperately. But making a commitment only works if you can stay committed.

    There’s a reason that we do what we do, that we love coaching. It’s because it’s an incredibly powerful way of developing yourself, meeting challenges, getting through struggles, and relieving stress. I remember thinking early on in my business, “Wow, this coaching I’m getting is so valuable. Even if all my business does is pay for this, it’ll be worth it.”

    If you hire a coach, it will keep you invested in coaching. It will help you keep your belief and your faith, and it will help you stick with this thing, even when you’re doubting, even when you feel like giving up.
    Elevate your career and future-proof your business by learning this one crucial skill for coaches. Join us in the Become a Mindvalley Certified Business Coach free masterclass.

    Annamaria Nagy

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  • 5 Effective Practices to Enhance Your Active Listening Skills

    5 Effective Practices to Enhance Your Active Listening Skills

    Whether you’re an entrepreneur, teacher, or stay-at-home mom, active listening is the key to having more meaningful and impactful conversations.

    Which is why, for coaches, it’s a must-have.

    Active listening reinforces active participation in the coaching conversation, which leads to more effective communication.

    Discover what active listening means and five practices that help you get better at it.

    What Are Active Listening Skills?

    Active listening is about giving your full attention to the person who’s talking to you and seeking to understand them fully before you jump in with a response. It requires you, as a coach, to be fully present, empathetic, and non-judgmental. This allows your clients to express themselves freely.

    Coaches who practice this skill pay attention to not just the words but also what’s not being said. In other words, the client’s tone, body language, and even their silence.

    Active listening allows coaches to understand their client’s perspectives deeper, uncover underlying issues, and foster a deeper connection.

    Here are seven key listening skills coaches use in conversations:

    1. Reflective responses. “It sounds like you’re feeling overwhelmed. Is that true?
    1. Clarifying questions. “Could you provide more details about the specific challenges you’re facing?
    1. Paraphrasing. “If I understand correctly, you’re saying that balancing work and personal life is a major stressor for you?
    1. Summarizing. “So, to recap, you’re dealing with work-related stress and finding it challenging to maintain a healthy work-life balance?
    1. Empathetic statements. “I can imagine that managing these responsibilities is quite demanding. How does that make you feel?
    1. Open-ended questions. “Can you tell me more about what led to that decision?
    1. Silence. Allowing brief pauses, giving the client time to collect their thoughts and share more.

    Try these examples in your next session to dig deeper into the issue your client is facing.

    A coach practising active listening with her client

    How to Improve Active Listening Skills: 5 Techniques to Try

    Try these active listening techniques to get better at this key coaching skill with every conversation.

    1. Repeat

    When you start to consciously practice active listening, you’ll discover just how hard it is to give your complete focus and attention to someone else. But here’s a clever hack you can try: The next time you talk to someone, boost your concentration by repeating some of their key words and phrases in your mind.

    This is a discreet, yet, remarkably effective method to kick your focus up a notch.

    You can also ask them an appropriate question or two to make sure you’ve understood their point.

    Doing this will help you to stay in the moment and remember what’s being said. It’ll also help you come through with the right responses at the right time, which is a big part of this skill.

    2. Clear

    One of the biggest obstacles to active listening is the tendency to have a continuous “soundtrack” of your own thoughts and ideas playing in your head.

    When you’re thinking about your response or what you’re going to have for lunch, you lose track of what’s being said.

    Committing to a regular meditation practice is the perfect way to lessen unwanted mental chatter and practice bringing your focus back to what’s happening in front of you.

    In just a few meditation sessions, you’ll find that it’s a lot easier to call on your full focus and attention when you need to practice active listening during a conversation.

    3. Observe

    Studies show that over 90% of communication takes place via non-verbal cues. What this means is that body language is far more important than words when you want to achieve true understanding in a conversation.

    Learn about what different body postures and facial expressions mean. Alternatively, simply practice paying more attention to them.

    Keep in mind that even experts often misread body language cues. So, if you pick up on something, ask your clients how they feel first before jumping to conclusions.

    4. Acknowledge

    Part of the magic of active listening happens when the other person feels heard and understood. So show them that you’re listening closely and following along with what they’re saying.

    You can nod your head or acknowledge verbally that you’re listening by saying short phrases like “I see,” “yes,” and “right.” If you’d like to encourage your client to expand upon a topic, you can also ask them, “How so?” or say, “Tell me more.”

    This shows that you’re immersed in the conversation and interested in your client’s message.

    5. Compartmentalize

    A coaching session is a space and time when nothing else should be catching your attention other than your client. Phone off, door closed, and all other issues temporarily put on hold.

    Conduct your coaching sessions in a quiet space where there aren’t any distractions for either you or your client. Stay away from community offices with glass-door meeting rooms, and let any team members in your office know when a session is on and you want zero disruptions.

    Develop a habit of single-tasking in your everyday work to teach your mind that once you’re in the zone, all other unfinished business can wait.

    Practicing these techniques will help you improve your active listening skills until they become a natural part of every conversation. It’s one of the best things you can do for your clients and the people who matter to you.

    Take the Next Step in Your Coaching Career

    Active listening, just like any skill, takes practice. Apply these five approaches in your next coaching session to get better at it and help your clients achieve bigger breakthroughs.

    Uncover the secret to turning your passion into a purposeful profession: Join us in the Become a Mindvalley Certified Life Coach free masterclass.

    Annamaria Nagy

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  • Mentor vs. Coach: 5 Key Differences to Tell Which One’s Best for You

    Mentor vs. Coach: 5 Key Differences to Tell Which One’s Best for You

    Imagine you just had coffee with one of your colleagues. It was one of the most wonderful conversations you ever had—you were able to help them overcome a problem they had been struggling with for the past two years.

    Your colleague thanks you for the help and says, “You should be doing this for a living!

    You leave feeling like a million bucks and go straight home to Google everything there is about coaching. But the more you go down the rabbit hole, the more confusing it gets. You think, “Is it coaching that I’m really after? Or is it mentoring?

    Mentor vs. coach—what sets it apart? Understanding the differences can help you decide which path you want to pursue.

    What Are Coaching and Mentoring?

    Coaching is a purpose-driven journey that empowers individuals to tap into their potential and reach specific goals. As a coach, your role is to guide clients to discover their own solutions to challenges and foster personal growth in the process.

    On the other hand, mentoring is about drawing from personal or professional experience and guiding a mentee who’s interested in the same field you specialize in. Usually, mentors are experts in the fields they’re offering advice on.

    These famous quotes clearly define each approach:

    Coaching is unlocking people’s potential to maximize their own performance. It is helping them to learn rather than teaching them.” — Tim Gallwey

    Mentoring is a brain to pick, an ear to listen, and a push in the right direction.” — John Crosby 

    Now let’s dive deeper into understanding the key similarities and differences between coaching and mentoring.

    Coach vs. Mentor: Key Similarities

    Coaching and mentoring have a lot of similar elements, such as:

    • Building rapport and connection with clients
    • Supporting the client’s growth and development
    • Exploring growth opportunities in their careers or business
    • Being committed to the client’s success but not attached to it

    They both aim to give the client direction through goal-oriented conversations. Yet, they know that it is the client’s responsibility to take the actions necessary to achieve the desired results.

    So, what sets them apart?

    What is The Difference Between a Mentor and a Coach?

    Even though coaching and mentoring may sound similar in many ways, there are several aspects in which they differ.

    Approach

    The most significant difference between the two roles is the way information is given. 

    A mentor’s primary approach is to give advice, while a coach rarely does so. A mentor gives direction and information, while a coach guides the client to discover that information.

    A coach doesn’t need to have previous knowledge, skills, or experience on the subject of the session. On the other hand, a mentor is usually an expert in the field the client is interested in.

    Training

    Coaches are more likely to have previous training on coaching skills and methodology to guide clients through a clear process.

    Mentors are less likely to be trained and more likely to rely on their professional background and experience.

    Role

    A coach asks powerful questions to elicit insights.

    Coaches know that everyone has everything they need within themselves to create the life they really want. And they look for ways to elicit insights in their clients so they can see this as well.

    On the other hand, a mentor’s focus is to share their own experience and give direct advice.

    Mentors bring their knowledge, skills, and experience to the table to guide others. They have a more direct role in the conversation, and they’re able to bring specific case studies of issues they’ve worked on before.

    Tools

    Coaching facilitates awareness and self-directed learning, while mentors share their wisdom to provide insight and guidance.

    This is why you might see a mentor speak most of the time during the session, while in a coaching session, the coach will be quiet for the most part, listening to what their client has to say.

    Objectives

    A mentor starts the relationship with a client who already knows what they want before starting the conversation.

    A coach helps the person identify what they want and how to create it for themselves.

    Comparison chart of coaching vs mentoring

    Which Approach Fits You Best?

    Now that you have more clarity on the similarities and differences between a life coach vs. mentor, let’s go deeper into which of these two approaches is best for you.

    Mark each statement in the list that resonates with you in terms of how you prefer to work with clients.

    A coach…

    1. Enjoys being curious about the way the other person sees their world.
    2. Uses their client’s experience as a way for them to create the results that they want.
    3. Encourages their client to be self-accountable for their actions.
    4. Focuses on helping their clients get clear on what they want, reflect on different perspectives, and explore new possibilities.
    5. Has a formal relationship with their clients, where there is a cadence of structured sessions to work toward their goals.

    A mentor…

    1. Enjoys sharing their knowledge and directing their clients to the best possible outcome for them.
    2. Uses their personal experience to help their clients achieve their results.
    3. Leads a more hand-holding process with their clients.
    4. Works with their clients to give them detailed guidance to reach the goal that they have already identified.
    5. Creates a relationship with clients that’s more informal and, depending on the mentor’s availability.

    See whether you’ve marked more statements in the coach vs. mentor category. This can inform which methodology you prefer to follow when helping clients.

    How Do I Find a Mentor or Coach?

    As you navigate these career paths, you can benefit from working with a coach or a mentor yourself. Here’s how you can find the right one for you:

    Finding the right mentor

    1. You have to be clear on what you want to achieve professionally, both in the short and long term. The clearer you are on your goals, the easier it will be to find the right mentor for you, as you’ll know what background and experience you are looking for.
    1. Think about someone you admire or look up to. Think about the person that you want to become in the next 5–10 years. That will describe what kind of mentor you are looking for. Once you define that, start looking around in your network.
    1. Look for a person who has the time and disposition to help you in the process. This will offer consistency in your relationship with them.
    1. Find someone who is a couple of steps ahead of you, so they understand the best ways to help you.

    Finding the right coach

    1. Get clear on the area of your life that you need support in. It may be related to your health, relationships, or career. You don’t need to have specific goals. You just need to know that you are ready for a shift and for growth in that specific area.
    1. Look for a coach who specializes in the area that you want to work on. Decide whether credentials are important for you and see if you can find some client testimonials about them.
    1. Find someone who resonates with you. Someone who allows you to be heard and seen without judgment. Someone who creates a safe space for you to explore new opportunities and perspectives.
    1. Have a discovery session with your coach first to get familiar with their coaching process. This will set clear expectations for what it’s like to work with them.

    Having someone to support you in this journey will not only help you grow but also allow you to experience first-hand what you can give to your own clients.

    Two men in a coaching conversationTwo men in a coaching conversation

    From Insights to Action

    Knowing when to put on your coaching or mentoring hat can help you give your clients what they most need for their growth. And just like any committed professional, sometimes you need to put on your coachee hat as well.

    In 2022, I decided to be coached by one of the Mindvalley coaches, and I loved it!” says Patrizia Tammaro Silva, a CEO from Milan, Italy, who went through the Mindvalley Certified Coach program. My life has improved, and that year has been my most profitable year ever. I decided then to take a step further and enroll in the program.”

    Unlock the key to maximizing your impact, abundance, and freedom by joining us in the Become a Mindvalley Certified Life Coach free masterclass.

    Francesca Facio

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  • The 12 Best CRM for Coaches to Manage Their Business Effectively

    The 12 Best CRM for Coaches to Manage Their Business Effectively

    Coaches need to juggle endless responsibilities while fostering positive client connections. That’s where Client Relationship Management (CRM) software comes in handy.

    It’s the unsung hero of coaches who handles their admin tasks so they can focus on what matters most—guiding clients toward optimal performance.

    Discover the best CRM for coaches and how you can navigate it to run your business like a well-oiled machine.

    What Is A CRM?

    CRM is software that stores all the key information about your client communications. It collects insights into a centralized system so you can better understand your prospects and coaching clients and improve their experience working with you. 

    It’s a business solution that’s proven to bring tangible benefits for small companies; businesses adopting CRM witness a staggering 29% surge in sales revenue.

    Think of CRM as your coaching brain, capturing the progress, preferences, and pivotal moments of your clients in one central hub. No more drowning in scattered notes; your CRM ensures that every coaching session that you deliver counts.

    It remembers your client’s:

    • Contact information,
    • Communication history,
    • Purchase details,
    • Preferences,
    • And interactions with you.

    You can use it to nurture leads, track your client acquisition goals, or fine-tune your marketing strategies.

    How to choose a CRM for coaches

    1. Opt for an intuitive interface to save you time and simplify your daily tasks
    2. Choose a platform that allows personalization to align with your coaching style and specific business requirements
    3. If HIPAA compliance is important for your business, choose CRMs with security features to safeguard sensitive client information
    4. If you use other business tools, pick one that integrates with them to simplify your workflow
    5. Consider other features, such as creating personalized meal plans or streaming your workout sessions
    Young male coach working on his laptop

    12 Best CRMs for Coaches

    Here are 12 of the best CRMs for life coaches, consultants, and health professionals for client acquisition and management.

    1. Profi

    Profi is a strategic asset for coaches who want to methodically scale their businesses. It has great payment and communication features that let you manage clients and sessions seamlessly.

    Coaches, consultants, trainers, and therapists find Profi invaluable for crafting customized packages and connecting easily with clients. It has diverse communication tools, including chats, calls, and video sessions, plus a community discussion area for some meaningful interaction.

    Profi can also produce professional-looking landing pages and deliver courses. It’s a great tool if you want a streamlined approach to client management and business optimization.

    Notable features include:

    • SMS notifications for clients
    • Easier communication with solutions like video conferencing
    • Online coaching sessions in groups or one-on-one
    • Co-authoring coaching programs with other professionals
    • Simple, secure, and automated payments

    2. HoneyBook

    Another expandable and top-notch CRM software for coaching services is HoneyBook, an all-in-one system for customized training solutions. Health coaches, business coaches, and life coaches will all find this program versatile and useful.

    With HoneyBook’s feature-packed suite, you can customize your brand and craft client-specific plans. It also has automated communication features to enhance your connection with clients without the need for manual work. Plus, it lets you schedule your meetings and flesh out your marketing strategies with contact forms and brochure templates.

    The online payment software of HoneyBook makes it easier to manage revenue and boost sales. For example, by setting up recurring payments for clients.

    Notable features include:

    • Simple and secure invoicing and online payment options
    • Built-in client proposals to support scalability
    • Integrations with other systems like Zapier, Gmail, and QuickBooks
    • Easy task management and program scheduling
    • Automated features like customized emails, reminders, and questionnaires for improved client relationships

    3. Coach Logix

    Coach Logix is a free CRM for coaches, making it a rare gem for small-scale coaching businesses. It has a diverse array of features, like session scheduling, progress tracking, and an invoicing system.

    While the free version is decent for solopreneurs, the paid versions unlock some pretty neat advanced benefits for scaling your coaching business.

    Notable features include:

    • Great analytics features
    • Organized billing and invoice management
    • Session scheduling
    • An intuitive performance breakdown

    4. Bitrix 24

    Bitrix24 is an all-in-one business app for collaboration and customer management. It’s particularly handy if you have a bigger team running your coaching business. You can use it to add contacts, set up a sales pipeline, and generate reports. It’s a highly customizable app, allowing you to rearrange fields on the contacts page for a personalized experience.

    It has some solid goal-setting features to help you work towards your objectives, and you can set up notifications to keep you on track with them. It also stands out in reporting, even on the free plan, offering great analytics options.

    Beyond CRM, it’s a team collaboration hub with features like an activity stream, chat, calls, project management, file drive, and a website builder. With hundreds of integrations and Zapier compatibility, Bitrix24 lets you and your team automate many of your complex business processes.

    Notable features include:

    • Multi-account access
    • Tracking progress on tasks
    • Managing meetings
    • Communication tools for customer relationship management
    • Password-protected file sharing

    5. Satori

    Satori includes features like scheduling, client engagement, and business growth tools. It’s easy to use and won’t break the bank—perfect for coaches just starting out.

    With a range of features, including CRM, automation, group coaching, and billing, it covers the essentials. It also integrates with all major business apps like Google Calendar, MailChimp, and PayPal.

    Satori’s Discovery Questionnaires help you qualify clients and set the stage for meaningful discussions. You can set up multi-session packages for clients and keep track of their progress through easily accessible session notes. Satori is ideal for coaches looking for a simple, effective, and budget-friendly CRM solution.

    Notable features include:

    • Easy-to-use interface
    • Sign agreements and onboard client management
    • Manage all client accounts safely
    • Simple meeting scheduling options
    •  Create and send customized and detailed questionnaires

    6. Nudge Coach

    Nudge Coach, as the name says, is tailored for coaches specifically. You can use it to track the habits and action steps of your clients between sessions. You can also create customized plans for the people you work with based on their specific objectives. It’s perfect for health coaches and other professionals focusing on establishing better habits in their clients’ lives. 

    Besides habit tracking, you can use Nudge Coach to send real-time messages and schedule notifications to clients. Detailed insights about their progress help you understand which one of them needs more attention and guidance.

    Notable features include:

    • Daily habit tracking
    • Customized coaching journeys
    • Individual client data and analytics
    • Community forums 
    • Challenges to boosting engagement in group coaching programs

    7. Practice Better

    Practice Better is an accountability tool mixed with a simple CRM system made for health coaches. It handles bookkeeping, recommendations, and payments in one neat system. Plus, it’s HIPAA compliant, making it an ideal choice for health professionals too.

    Practice Better syncs with other systems in your client management workflow, like Dropbox or Google Drive. It’s a versatile business app that lets you develop coaching programs and scale your practice.

    Notable features include:

    • Video calls for sessions
    • Client forms
    • Easy schedule management
    • Automated payment features and invoicing

    8. MBody360

    MBody360 is a go-to toolkit for health and wellness coaches that helps you streamline your practice effortlessly. It handles client data, health plans, and communication in one user-friendly interface.

    You can create personalized lifestyle plans with supplementation, diet, sleep schedule, and other activities. This way, you can tailor each client’s journey to their personal objectives and track their progress as they go along. You can even sync their health data with apps like Google Fit and Apple Health.

    Notable features include:

    • Customized meal plans
    • Easy session scheduling
    • Sleep and exercise monitoring
    • Easy-to-navigate interface with real-time data 
    • Recipes for different diets

    9. Quenza

    This particular CRM software is a particularly great fit for mental health coaches. You can set up activities for better well-being, track your client’s progress, and send them additional resources tailored to their individual objectives.

    Quenza is built in mind with the importance of keeping up the momentum during your coaching process. You can send motivational videos to your clients or schedule messages in advance to give them a little boost in motivation. You can also design their coaching exercises, reflection prompts, and meditations in advance and keep them engaged between sessions.

    Notable features include:

    • Proposal templates and quotes
    • Sales reporting
    • Automated workflow management
    • Video, audio, and text scheduling

    10. TrueCoach

    TrueCoach is a great choice for fitness professionals, especially personal trainers. You use it to hold online training sessions, connect with your clients remotely, and share workout videos or guides with them.

    What sets TrueCoach apart is its focus on accountability and engagement. Its features revolve around improving the coaching experience rather than managing your coaching business. 

    If you’re in the fitness industry and want a platform that puts coaching first, TrueCoach has got your back.

    Notable features include:

    • Online training sessions
    • Workout session management
    • Tracking the nutrition intake of your clients
    • Real-time messaging

    11. CoachesConsole

    CoachesConsole is a go-to CRM for business coaches and consultants. It handles contracts, payments, and invoices. 

    You can also use it for scheduling both your discovery sessions with prospects and your coaching appointments.

    Notable features include:

    • Calendar and scheduling
    • Payment processing
    • Client information management
    • Website templates

    12. My Coach Office

    My Coach Office simplifies your coaching business by handling all your client management tasks. You can use it for appointment scheduling, invoicing, and goal tracking.

    Besides regular admin features, My Coach Office lets you create shared journals for pre- and post-session notes. You can also build online courses with it, allocate homework to your clients, and manage your group coaching cohorts.

    Notable features include:

    • Client management
    • Goal tracking
    • Appointment scheduling

    Build a Thriving Coaching Business

    CRM tools help you manage the admin tasks in your coaching business, turn prospects into paying clients, and customize their coaching journeys. Hopefully, this guide has given you the answer to what the best CRM is for coaches in your niche.

    Master the most vital business skills to elevate your coaching business. Join us in the Become a Mindvalley Certified Business Coach free masterclass.

    Elizabeth Luther

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  • Boost Your Client’s Breakthroughs With the 16 Personalities Test

    Boost Your Client’s Breakthroughs With the 16 Personalities Test

    The foundation for helping people transform is to understand that we are all different. And in order to help other people know more about themselves, we have to understand more about different personality types.

    This is where the Myers-Briggs Personality Assessment (MBTI), better known as the 16 personalities test, comes in.

    Francesca Facio, the human optimization coach and head of certifications at Mindvalley Coach, breaks down this powerful coaching tool. And here’s all you should know about it.

    How Does the 16 Personalities Test Work?

    The 16 personalities test is a free assessment that categorizes individuals into one of 16 distinct personality types based on the Myers-Briggs® Type Indicator (MBTI®). Developed by Isabel Briggs Myers and Katharine Cook Briggs, this widely-used psychological tool evaluates various aspects of a person’s preferences, including:

    • Extroversion and introversion,
    • Sensing and intuition,
    • Thinking and feeling,
    • Judging and perceiving, and
    • Assertivity and turbulence.

    The test provides insight into behavioral patterns, communication styles, and decision-making processes. It tells you how someone interacts with the world and makes choices.

    How Can I Use the 16 Personalities Test in My Coaching Practice?

    Our personality is one of the many factors that drive our behavior. That’s why the 16 personalities test is so relevant in coaching.

    As a coach, when you build that trust, it allows your coachee to get really honest with you. — @ajitna Click To Tweet

    Your clients are going to have different personalities, which means they want to be motivated, influenced, and learn in different ways.

    By understanding people’s personalities, you will understand them better and communicate with them more easily. As a result, they will get better insights and shift how they approach their lives.

    Personality Aspects

    The 16 personalities test talks about five different personality aspects: Mind, Energy, Nature, Tactics, and Identity.

    1. Mind: How we interact with our surroundings

    You will have Introverts who prefer solitary activities because they are sensitive to external stimulation. 

    And you will have Extroverts, who get energized by social interactions. They also tend to be more enthusiastic and are easily excited.

    2. Energy: How we see the world and process information

    There are Sensing individuals, who are very practical and down-to-earth. They have strong habits and rely on data to predict future events. 

    And there are Intuitives, who are very imaginative, open-minded, and curious. They prefer novelty over stability.

    3. Nature: How we make decisions and manage our emotions

    You’ll meet Thinking individuals in your practice who focus on objectivity and rationality, prioritizing logic over emotions. 

    On the other hand, you’ll meet Feelers, who are very sensitive and open about expressing their emotions. They are more empathic and less competitive than Thinking types. They focus on social harmony and cooperation.

    4. Tactics: Reflects our approach to work, planning and decision-making

    You will have Judging individuals, who are decisive, thorough, and highly organized. They value clarity, predictability, and closure. They also prefer structure and planning to spontaneity.

    Then you have Perceiving personalities, who are very good at improvising and spotting opportunities. They tend to be flexible, relaxed nonconformists who prefer keeping their options open.

    5. Identity: How confident we are in our abilities and decisions

    These are variants that apply to all the other personality aspects.

    On one side, you have the Assertive ones, who are self-assured, even-tempered, and resistant to stress. They refuse to worry too much and do not push themselves too hard to achieve their goals. 

    And then there are the Turbulent ones, who are self-conscious and sensitive to stress. They are likely to experience a wide range of emotions. They are success-driven, perfectionistic, and eager to improve.

    Roles

    Another important layer of the 16 personalities test is the role we fulfill in society based on how we’re wired internally. It’s the combination of our personality aspects that reveals our goals, interests, and preferred activities.

    1. Analysts: Intuitive and Thinking [NT] type

    They embrace rationality and impartiality, and they excel in the scientific or technological fields. 

    Extremely independent, open-minded, and strong-willed, they question everything and never settle for what other people say is right.

    They are also amazing strategic thinkers but often struggle with social and romantic relationships.

    2. Diplomats: Intuitive and Feeling [NF] type

    They focus on empathy and cooperation. Additionally, they’re great in diplomatic or counseling roles. 

    They bring harmony, warmth, and empathy into all their relationships.

    What’s more, they may face trouble when having to make a difficult decision, especially if it affects someone else.  

    3. Sentinels: Sensing and Judging [SJ] type

    Sentinels are highly cooperative and practical.

    They embrace and create order, security, and stability in everything they do.

    Meticulous, hard-working, and excelling in logistical or administrative fields, they always stick to their plan and don’t shy away from difficult tasks.

    The challenge they face is that they tend to be inflexible and have a hard time accepting different opinions.

    4. Explorers: Sensing and Perceiving [SP] type

    The most spontaneous role of all, explorers easily connect with their surroundings.

    They are practical and great at responding to situations that require a quick reaction. They excel at using tools and techniques in different ways to resolve any challenge.

    They are also prone to taking risks. 

    Strategies

    Strategies show our preferred ways of doing things and achieving goals. There are four strategies talked about in the 16 personalities test.

    1. Confident individualism: Introverted and Assertive [I-A] type

    They prefer doing things alone without asking for help. They have high self-confidence and trust in themselves.

    One of their biggest values is personal responsibility. They don’t pay much attention to what other people think or say.

    2. People mastery: Extroverted and Assertive [E-A] type

    They love social contact and tend to have very good communication skills. They easily rely on others for help and thrive in social settings.

    They are self-confident and don’t hesitate to share their worldview. They actively seek roles to assist in their communities.

    3. Constant improvement: Introverted and Turbulent [I-T] type

    These are the quiet, individualistic people who tend to be perfectionist and success-driven. They often spend a lot of time and effort making sure that the result of their work is the best it can be. 

    Known as high achievers in their field, they tend to worry too much about their performance.

    4. Social engagement: Extraverted and Turbulent [E-T] type

    The last strategy is adopted by sociable, energetic, and success-driven types.

    They tend to be restless, perfectionistic individuals, prone to experiencing both very positive and very negative emotions. 

    They’re usually high achievers, even if they’re quiet and sensitive. They tend to place a lot of importance on other people’s opinions. They value social status and are eager to succeed in everything they do.

    A male coach in an online coaching call

    Create More Powerful Breakthroughs for Your Clients

    The 16 personalities assessment is a powerful coaching tool that helps you understand your clients more deeply. By identifying their characteristics, you gain more insights into how they think and why they do the things they do. 

    Take the free personality test now, or share it with your clients.

    If you want to dive deeper into the art of masterful coaching, join us in the free Become a Mindvalley Certified Life Coach masterclass.

    Here’s what Mindvalley-certified coaches say about the program.

    As I near the end of this four-month program, I can confidently say that I am more in touch with who I am. I have learned to let go of things that were holding me back from becoming the best version of myself. That’s why I now consider myself an ‘Un-Coach,’ someone who unlearns, unleashes, and untames the expectations others impose on me.”
    Daphney Bossicot, transformation coach; Fall River, U.S.A.

    After this course, I have a clearer understanding of how to help myself and others with effective tools. They provide many methods and tools you can use in addition to your already existing expertise.”
    Daina Migliore, entrepreneur; Los Angeles, U.S.A.

    Don’t just transform lives; become a catalyst for personal revolutions. And it all starts with the Become a Mindvalley Certified Life Coach masterclass.

    Francesca Facio

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  • How to Become a Coach and Build a Thriving Business in 2024

    How to Become a Coach and Build a Thriving Business in 2024

    Coaches help their clients find answers to their most burning questions in life and guide them to solve complex challenges. Becoming one gives you the chance to create a positive impact on people’s lives and help them reach their full potential.

    Plus, you can earn a decent living doing it.

    The coaching industry is estimated to reach $6.25 billion in 2024 in the U.S. alone. However, that money is made by approximately 145,500 active coaches.

    You may wonder how to become a coach in this booming but fairly competitive industry. Discover what qualities set the best coaching professionals apart from the rest and how you can start your practice in three steps.

    What Does It Take to Be a Good Coach?

    The best coaches share the same core competencies and demonstrate certain attitudes towards their clients. If you’re wondering how to become a business coach or life coach, mastering these qualities will set you up for a great start.

    1. Active listening

    Using active listening as a coaching tool requires being present for your client and tuning in to both what they’re saying and their hidden body language cues.

    It also means asking follow-up questions and digging deeper into the conversation to understand your client’s perspective.

    2. Empathy

    Effective coaching goes beyond words; it requires empathetic communication. Being attuned to your client’s emotions and personal experience fosters a supportive coaching environment. 

    Expressing empathy means validating your client’s feelings, demonstrating your understanding, and creating a safe space for open dialogue.

    3. Genuine concern

    Do you care about your client’s problems, or are you more driven by the next paycheck hitting your account? Powerful coaches are genuinely concerned about their clients, and their coachees can feel this.

    Showing concern isn’t about a lack of boundaries; it’s about going the extra mile for your clients. And when you do, their progress will show it.

    4. A knack for goal-setting

    Goal-setting skills are a fundamental trait of a good coach. You’ll need them to establish clear and achievable objectives for your clients in a variety of real-life situations.

    Much of your progress with clients will stem from finding goals worth working towards and breaking them down into manageable action steps.

    5. Creativity

    Outdated perspectives and solutions that your clients have heard a dozen times are not going to help them get ahead in their lives and careers. To stand out in the coaching field, you need to constantly seek out out-of-the-box ideas and apply them to your client’s unique situation.

    Staying creative also takes life-long learning as well as staying open to new trends and methodologies emerging in the industry.

    6. Constructive feedback skills

    Without constructive feedback, your clients will stagnate. You need to have the courage to challenge them and call them out on their limiting beliefs to inspire growth in them.

    To deliver feedback effectively, you need to address areas for improvement, all while maintaining a positive and empowering tone. Being able to strike a balance in this will tell whether you’re made for a coaching career path.

    How Much Can I Earn as a Coach?

    In the U.S., life coaches make $67,800 a year on average. However, this number doesn’t necessarily determine how much you’ll make as a coach.

    It depends on factors such as:

    • Your individual qualifications and skills
    • Your business location
    • The number of people you reach with your marketing campaigns
    • Your ability to retain clients
    • The overall success of your coaching programs
    • Your hourly and package rates
    • The level of competition within your coaching niche
    • The number of active clients you work with within a given year

    Some coaching niches, like executive coaching, are more profitable on average than others. But that doesn’t mean you can’t be an outstanding coach with a different specialty. Many coaches set their hourly rate to a few hundred dollars and earn six figures outside of the business world.

    If you feel this is your calling, concerns about your income should not stop you from building the coaching business of your dreams.

    Female coach working on her online coaching business

    How to Become a Coach in 3 Steps

    Here’s how to become a life coach in 2024 and start serving clients:

    1. Get trained

    Coaching is one of the least regulated professions. You don’t have to earn a coaching license or get a permit to start practicing. However, that doesn’t mean you don’t need any qualifications to coach clients.

    Let’s look at how to become a certified life coach and start practicing.

    There are several coaching certifications and training programs that can arm you with the necessary skills and methodology for a career in this field.

    • Mindvalley’s certification programs in six different coaching specialties
    • Coach certifications at The Institute for Professional Excellence in Coaching (iPEC)
    • Programs at the International Coaching Federation (ICF)
    • Training Programs at the CoActive Training Institute

    A few ways you can expand your toolbox and horizons as a coach are:

    • Joining mastermind groups
    • Taking specialized courses
    • Visiting coaching events
    • Following free educational resources, such as the Mindvalley Coach YouTube channel

    2. Get in some practice

    Just like in any other field, practice makes perfect. Some certifications require hundreds of hours of coaching to be completed. Even if your training doesn’t, coaching clients is what builds your expertise.

    In the beginning, it’s worth throwing yourself into as many different coaching situations as you can. Try taking sessions both in-person and online. Seek out clients with distinct challenges and backgrounds so you can try out a variety of coaching tools.

    When you’re starting out, it’s perfectly okay to offer a few free sessions to clients as a part of your practice. Be transparent about where you are in your coaching journey, but treat these sessions the exact same as you would paid ones.

    3. Start a coaching business

    Before you start coaching clients and earning an income doing it, there are a few things you need to set up first.

    1. Register a business (if you’re a solopreneur without employees, a sole proprietorship will do)
    2. Define your coaching niche
    3. Design a coaching package
    4. Set up a website with your coaching services
    5. Consider getting on LinkedIn and other social media channels to grow your reach

    At the dawn of your business, you can reach out to your personal and professional network (previous coworkers and friends) to find your first few clients. Providing a great experience to your first coachees can earn you referrals down the line to keep those clients coming.

    Turn Your Passion for Coaching Into a Business

    The road to becoming a coach is neither short nor easy, but it’s absolutely rewarding.

    If you want to dive deeper into the art of masterful coaching, join us in the Become a Mindvalley Certified Life Coach free masterclass to learn how to transform your passion into a purposeful profession.

    Here’s what students of Mindvalley’s Certified Life program say:

    Before this program, I was still looking to clarify the direction that I wanted to take my coaching practice. With the training that I have received, the robust curriculum, and the 6 Phase Meditation Trainer Certification that was part of this course, I believe that I will be able to add more value to my clients’ lives and help them realize incredible results.
    Marvin Rucker, coach; Bridgeport, U.S.A.

    Within three weeks, I had my first $10,000 week. Ajit is fantastic, and I would recommend this certification course to any new or experienced coach. I would also recommend it to all leaders.
    Sandy L. Smith, executive coach; Calgary, Canada

    A coaching training program is a great start to your career, but your education doesn’t stop there. Continuous learning about new coaching tools and methodologies is a lifetime endeavor that can help you deliver more results for your clients.

    Annamaria Nagy

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  • The 6 Power Bases: The Coaching Model to Awaken Your Clients’ Power

    The 6 Power Bases: The Coaching Model to Awaken Your Clients’ Power

    One of the biggest sources of strength for a leader is knowing where they draw their power from.

    In 1959, social psychologists John French and Bertram Raven identified five bases of power manifested by leaders in positions of authority. Later on, they added a sixth power base to the list to help leaders understand how they can fulfill their roles effectively.

    Power bases are the methods by which leaders manifest their power and influence their teams. This is why it’s so essential for them—and for you as their coach—to understand this key concept.

    Discover how you can use power bases in leadership as a coaching tool and help your clients lead their teams more intentionally.

    What Does Power Mean in Leadership?

    In the context of leadership, power refers to the ability to influence others. There are different ways leaders can guide, motivate, and direct their teams depending on their style and the organizational culture they operate in.

    Power is not just about control or authority but also about the leader’s capacity to affect the behavior, decisions, and attitudes of their reports. They need to skillfully navigate interpersonal dynamics and mobilize their teams to work towards a common goal.

    What is the difference between power vs. influence?

    When coaching clients on business and leadership skills, it’s important to help them understand the difference between power and influence. This way, they can develop greater awareness of whether they rely on legitimate power (their official position or title) or use influence tactics.

    Power Influence
    Definition The ability to control or direct others, often associated with authority and position in an organization. The capacity to affect the thoughts, behavior, or opinions of others, regardless of formal authority.
    A Typical Example CEOs using their formal authority to make strategic decisions. A mentor influencing a mentee through guidance, support, and positive role modeling.
    Where Power Is Drawn From Can be derived from formal positions, titles, or roles within an organization (legitimate power), expertise, charisma, rewards, punishment, or control of information. Primarily stems from personal qualities, relationships, communication skills, and the ability to inspire and persuade.
    How Authority Is Used Often involves the exercise of authority and control to achieve compliance. Involves persuasion, inspiration, and the ability to motivate others voluntarily.
    Impact Can be effective as long as the person holds a formal position or authority. May have a more enduring impact, as it is based on personal relationships and trust.

    What Are the Different Types of Power Bases?

    The six power bases developed by French and Raven can be an essential coaching tool for working with leaders. Let’s look at what each of these forms of leadership is and how they manifest in real-life situations.

    1. Legitimate power

    This is the leader’s power to get others to comply purely based on their position. In a hierarchical organization, the executives at the top have legitimate power to demand compliance from others.

    Although employees may comply based on legitimate power, they might not do so with a sense of cooperation and commitment.

    2. Reward power

    This is a leader’s ability to yield power by compensating their employees for compliance. In this case, they control a desired outcome for their employees, such as recognition, extra holidays, a bonus, or a promotion.

    Used in the right context, reward power can be a strong incentive for employees. However, if overused, employees may be tempted to focus solely on the extrinsic rewards of their work and forget about the more meaningful, intrinsic motivation for their jobs.

    3. Coercive power

    Using coercive power means making employees comply through force. It can be economic, social, emotional, political, or even physical. 

    Though these are extreme examples, many leaders use threats (either direct or indirect) to get the work done if they don’t have better leadership tools.

    4. Informational power

    Informational power in a leader’s hands means controlling critical information that others need. They can exercise this type of power by withholding that information. 

    However, this type of power dissipates immediately once the information is shared.

    5. Referent power

    Referent power is a leader’s ability to lead by example. Drawing from this power base allows leaders to earn respect for their values and become role models for employees and mentees.

    Leaders can only empower and inspire others if they possess referent power. Naturally, this power base takes more time to develop, and it’s what’s most effective in both organizational and other hierarchical settings.

    6. Expert power

    Expert power relies on a leader’s specialized knowledge, domain expertise, or skill set. Interestingly, an employee with greater knowledge might have higher expert power when it comes to a particular area.

    This power base diminishes as a leader starts sharing their knowledge with their employees. Fearing this, leaders sometimes intentionally choose not to educate their employees. 

    While this might increase the leader’s perceived power, it weakens the organization’s effectiveness over time, as well as their respect for their leader.

    Power Bases Infographic

    What Are Some Examples of Power Bases in the Workplace?

    1. Legitimate power: A company’s CEO. Employees are expected to follow the head of the organization’s directives and decisions because of their formal position at the top of the hierarchy.
    1. Reward power: A manager. They have the authority to grant bonuses, promotions, or other rewards, so employees are motivated to perform well in the hope of receiving these incentives.
    1. Coercive power: A supervisor. They have the authority to impose disciplinary actions or penalties, so employees may comply with directives to avoid negative consequences such as reprimands or job loss.
    1. Informational power: An executive assistant. They control access to critical information in a company. Others may seek their favor or cooperation because of the valuable insights and data they can provide.
    1. Referent power: A popular and respected team leader, well-liked by their colleagues. Team members are more likely to follow their lead due to the positive relationships they’ve built and the admiration they receive.
    1. Expert power: An IT manager. They have extensive knowledge of cybersecurity, so their colleagues respect and defer to their decisions related to security measures.

    The first four power bases are more positional, which means they depend on the role of the leader within an organization.

    The last two (referent and expert) are more personal. They stay with the leader, irrespective of their title in the organization; this also makes them easily transferable. Additionally, they’re the most effective at building long-term commitment amongst employees.

    Leadership coach in conversation with a clientLeadership coach in conversation with a client

    Coaching Leaders Through Their Power Bases

    The objective of this coaching technique is to help your clients gain a deeper understanding of their power bases by reflecting on real-life scenarios.

    Focus on these two questions during your coaching session:

    1. How do they exercise their power right now as a leader?

    2. What kind of power would they like to develop more of?

    Understanding this concept helps them improve their relationships with their employees and their performance as a leader.

    An 8-step process to coaching leaders on their power bases

    1. Start off by explaining the framework to your client and what each power base means.
    2. Ask them which one or two power bases they use most often
    3. Invite them to think of a specific time when they used them effectively.
    4. Dig deeper: How much of this power base do they use in their relationships with their juniors, peers, and superiors?
    5. Can they recall instances when this form of power wasn’t effective?
    6. What power bases would they like to use more often to become better leaders?
    7. What are they learning about their relationship with power through this process?
    8. Is there a dominant power base in their organization or team? How is it affecting their overall company culture?

    From Insight to Action

    A leader’s ultimate source of power comes from how effectively they are able to influence their team. Using this powerful coaching model will help your client leave with specific action steps on how they can develop their effectiveness as a leader.
    If you want to dive deeper into the art of masterful coaching, join us in the Become a Mindvalley Certified Business Coach free masterclass to learn how to transform your passion into a purposeful profession.


    Some of the images have been generated on Midjourney.

    Siddharth Anantharam

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