Phoning One In

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Many years ago, at the height of the Industrial Revolution, the
United States was criscrossed by a riot of regional railroads.
Gradually, these were acquired or merged until now
there are only about a half-dozen major
national railroads. In a similar fashion,
at the birth of the public Internet, there must
have been thousands of community Internet
service providers. It seemed like every town had its own
entrepeneurial enterprise, with some racks of modems
in an office somewhere. Those quickly got snapped up
or forced into bankruptcy, as legacy cable
telecoms companies leveraged their existing monopolies
into a new line of business. Which brings us to
this week's Error'd. Enjoy(?) it.

First up,
Adrian McCarthy grumbles
"Getting help can be difficult when your regional monopoly
internet service provider cannot assemble a functional
web site. Note that the understandably required Description
field in this online support contact form is disabled."

Next, an anonymous reader feels unrecognized by his cable company.
"Yeah, that feels about right given the level of
customer service I've come to expect from Comcast."

Faithful follower
Barry M. contributes a novel form
of Daylight Saving Time:
"I thought I lost an hour of my life watching Stephen
Colbert last night, but it seems like I'll actually
gain almost 3 if I resume."

Finally, Fourthly,
David W.
opines ironically
"Nice to see that Xfinity's email reader is protecting
me from the
email that Xfinity is sending me."

But enough dunking on Comcast. It would be unfair to imply that
they're the only ISP whose Error'ds have been invading our
inbox. To round things out, I dug back into the unused archive
and found we did get something about a competitor in 2015.
So you see, other ISPs
do make mistakes sometimes!

Vladimir begged us
"Should I choose the More Streaming PROD_NAME_PLANSWIDGET
plan for $PRICE ${fraction} / month or the More Devices
PROD_NAME_PLANSWIDGET plan for $PRICE ${fraction} / month?
Someone help me decide!" But we weren't any help, and I'm
sure it's moot by now.

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Lyle Seaman

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