I grew up in extreme poverty. The ability to access a free, high-quality education in North Texas changed my life. I benefited greatly from the ways community colleges meet students where they are and wrap their arms around them. Classes were small, and I had a clear sense of belonging, despite being the first in my family to go to college.

I still remember having deep discussions with my English professor about author Larry McMurtry. I am a first-generation Latina from the Rio Grande Valley in Texas, where everyone looked and sounded like me. But this professor and I both loved McMurtry. It was the first time I connected with someone based on shared academic interests despite entirely different lived experiences.

I did not have the remediation needs or learning gaps that many of today’s pandemic students are experiencing, but I did need support and direction.  The tiny community college I attended put me on a path toward a successful and purpose-driven life, and I’m grateful.

I believe that every community college, and every higher education institution, can do the same for their students — and in doing so, help close pandemic learning gaps. It starts with effective strategies and investment of resources.

However, it won’t be easy. Although enrollment at community colleges is on the rise after steep drops during the pandemic, these schools are facing more challenges than ever before. That’s largely due to the pandemic upending education as we knew it — including at San Jacinto College, where I serve on the board of trustees. Students are showing up with serious needs across academic and nonacademic areas, and community colleges, which are often under-resourced, aren’t always equipped to address them.

Related: Many community college students never earn a degree. New approaches to advising aim to reverse that trend

The pandemic led to sweeping achievement declines in core content areas, and recovery efforts have been uneven and unfinished. Millions of students left high school with large knowledge and skill gaps that may negatively impact their futures, including their earning potential, according to forecasts by leading economists.

Students who learned virtually or in hybrid settings largely missed out on the critical thinking that develops through classroom conversations. Their teachers were focused on keeping them engaged in an online environment and on providing fundamental instruction. They missed hearing their peers and teachers reason, explain and express. This has made the transition to higher education that much more challenging.

To address such students’ needs, community colleges typically enroll them in noncredit, remedial or developmental classes so that they can gain and demonstrate proficiency in areas they didn’t master in K-12.

At the same time, community colleges are struggling to meet the growing mental health needs of today’s students. Past funding models created resource challenges in this area; during the pandemic, employee turnover rates created much higher than normal advisor-to-student ratios. Thankfully, many community colleges were able to bolster mental health support through pandemic relief funding, but we must invest in this critical area in more sustainable ways, such as by focusing on a holistic set of policies and practices that others might learn from.

Higher education also hasn’t mastered how to have important conversations with students about what’s going on in their lives. We have to know them better to effectively support them. Regular surveys and focus groups are essential, and we need to act on the information they provide.

Schools should do a basic needs assessment for each student —at least once a year. Schools that do not run a food pantry, a coat closet or a partnership with local shelters should start doing so. When students don’t have basic needs met, they are unable to focus on academics as much as other students can.

Related: OPINION: A New York model helps community college students reach their goals

We also need better academic data on incoming students. Higher education and K-12 systems typically don’t collaborate, but we should have two-way conversations to ensure that we understand who is going to need developmental support in college and in which areas.

And finally, we should adjust our teaching practices to better support students. As a former developmental education faculty member, I always did a first-day writing assessment that allowed me to learn more about my students personally and about their writing strengths and weaknesses. To help students develop their writing, I also broke essay assignments into smaller pieces so students could get quicker feedback — and I could make quicker assessments of their needs.

That approach should be extended to other courses post pandemic. Providing college students with developmental coursework means creating and delivering compact and efficient lessons to help them fill their K-12 learning gaps. It also means dealing with insecurities about reading and writing deficiencies.

We also need to recognize that many college students are also working part-time jobs and being caregivers. Taking an empathetic stance is vital.

We must get students on their desired higher education pathway as quickly as possible, and avoid holding them in high-school level, remediation courses for extended periods.

In higher education today, a lot is happening to make school leaders feel both energized and daunted. But it’s vital that we focus on the most critical tasks before us. Community colleges must get to know and understand their students so they can meet their needs. 

Michelle Cantú-Wilson is a member of the San Jacinto College Board of Trustees, where she previously served in faculty and administrative roles. She also serves on the National Assessment Governing Board, which oversees the National Assessment of Educational Progress, known as the Nation’s Report Card.

This story about community colleges and learning gaps was produced by The Hechinger Report, a nonprofit, independent news organization focused on inequality and innovation in education. Sign up for Hechinger’s newsletter.

The Hechinger Report provides in-depth, fact-based, unbiased reporting on education that is free to all readers. But that doesn’t mean it’s free to produce. Our work keeps educators and the public informed about pressing issues at schools and on campuses throughout the country. We tell the whole story, even when the details are inconvenient. Help us keep doing that.

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Michelle Cantú-Wilson

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