NatWest saves $315M a year through digitalization | Bank Automation News

NatWest is saving on costs and improving the customer journey through technology.  “Since 2021, we have delivered run rate savings of around 250 million pounds ($315 million) a year through digitizing customer journeys,” newly appointed Chief Executive Paul Thwaite said during the bank’s fourth-quarter earnings call today. “We continue to simplify journeys across the bank […]