Combining the August 2023 launch of Statewide Federal Credit Union’s new savings account with aggressive marketing efforts proved fruitful for the credit union, pulling in more than $8…
Read more How a Mississippi credit union attracted $8 million in new depositsWith the addition of the self-service portal, DCU was able to boost lending from roughly $1 billion in mortgage loans when talks began in 2019, to $1.6 billion…
Read more Digital Federal Credit Union debuts self-service mortgage portalLack of understanding remains a key hurdle for adopting traditional and generative artificial intelligence-powered tools, but banks and credit unions are still eager to use the technology, according…
Read more Banking on AI: How financial institutions are deploying new tech“The consumer typically would not know if the check originator had sufficient funds in their bank account, whether the account was closed, or whether the signature on the…
Read more California AG warns smaller banks, credit unions on penalty feesThe Colorado-based institution is overhauling its training procedures by using simulated VR experiences to prepare new member service representatives for their roles without the stress of serving live…
Read more Ent Credit Union's new approach to training: virtual realityJim Handley (left), chief credit officer for Sunlight Federal Credit Union and Shivan Perera (right), senior vice president of participations and debt for Avana Capital. “We’re a community…
Read more How a Wyoming credit union is doing more lending despite lower demandUnder the contract with the Department of Defense, Navy Federal would operate 60 banking facilities and 275 ATMs throughout Europe and the Pacific.billtster/Adobe Stock Navy Federal Credit Union’s…
Read more Navy Federal, NCUA deadlocked over Department of Defense contractNavy Federal Credit Union won a contract from the Department of Defense to operate the Overseas Military Banking Program. Bank of America had held the contract for 40…
Read more Navy Federal encounters rough seas after winning military contractStaffing issues remained a chief concern for organizations of all sizes, as the “great resignation” stretches into its second year. But the honorees on this year’s list of…
Read more Best Credit Unions to Work For, ranked 1-35Harborstone Credit Union in Washington will add $175 million of assets through its planned deal for First Sound Bank in Seattle. First Sound Bank in Seattle has been…
Read more A credit union buying First Sound Bank after prior sale was canceledFrom left: Tony Boutelle, president and chief executive of Origence, Mike de Vere, CEO of Zest, and Brian Hendricks, chief product officer for Origence. “Anyone who’s been in…
Read more Fintechs expand AI auto-lending tool for credit unionsFrom left: Ambika Sharma, creator of Fintech Cafe, Kareem Saleh, founder and chief executive of FairPlay, Dave Hoare, chief technology officer and co-founder of Codat, Seshu Guddanti, senior…
Read more Lenders find more uses for alternative credit dataPinnacle Credit Union in Atlanta is working on a merger that would bring it to $250 million of assets — halfway to where CEO Matt Selke says credit…
Read more Why don’t midsize credit unions want to grow through mergers?Pennsylvania-based Members 1st Federal Credit Union has 60 branches but plans to add at least five more in the next couple of years. The wide-scale adoption of digital…
Read more Credit union branches welcome a surprising demographic: millennialsKeith Bynum, left, and Evan Thomas, co-hosts of HGTV’s “Bargain Block”, are partnering with Community Financial Credit Union. “Anything that can encourage more investment in these communities, I…
Read more A credit union teams with HGTV house flippers to revitalize DetroitFinancial institutions competing for talent and new markets of consumers have expanded suites of services and adapted hiring practices to reach underrepresented demographics. Diversity, equity and inclusion have…
Read more A year in diversity: Credit union leaders fight for changeThough they face serious challenges in bringing in business-lending experts, U.S. credit unions continue to fill their portfolios with commercial loans. Historically, one major obstacle for some credit…
Read more Credit unions put training over hiring to boost loan results
