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Citi is expanding its use of Google Cloud to access the cloud provider’s generative AI capabilities. Rohit Bhat, general manager and managing director at Google Cloud’s financial services,…
Read more Transactions from Money20/20: Citi, Google Cloud expand AI and cloud strategyLAS VEGAS — Securities and Exchange Commission Chair Gary Gensler is warning companies against “AI washing” or making false claims about their AI technology use. AI washing refers…
Read more SEC chair warns of ‘AI washing’LAS VEGAS — The Consumer Financial Protection Bureau Director Rohit Chopra hopes the financial services industry moves away from screen scraping although its Oct. 22 Section 1033 Open…
Read more CFPB director favors ‘the end of screen scraping’ING is running a generative AI-driven chatbot pilot in the Netherlands before it scales the technology. The pilot funnels only 2.5% of clients’ chats into its gen AI…
Read more ING gen-AI chatbot pilot | Bank Automation NewsING and Deutsche Bank are looking to AI to boost efficiencies and provide personalized banking experiences for their clients. AI adoption is growing among financial institutions, according to…
Read more ING, Deutsche look to AI | Bank Automation NewsAMSTERDAM — Consumers are more likely to interact with a business with a frictionless payment experience in place. Sixty-one percent of merchants say payments is a high…
Read more Payments tech a focus for 61% of merchants | Bank Automation NewsAMSTERDAM — Deutsche Bank is one of multiple financial institutions sharing anonymized data with financial messaging service provider Swift. The process will test the use of secure…
Read more Deutsche Bank shares data with Swift | Bank Automation NewsAMSTERDAM — ING is using generative AI in its know-your-customer processes to boost productivity for its data analysts and improve the client experience. The generative AI efforts for…
Read more ING implements gen AI | Bank Automation News
