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Tag: millennial banking

‘One-size-fits-all’ not the best AI strategy

‘One-size-fits-all’ not the best AI strategy

September 24, 2024September 24, 2024 · Banking

Customer demographics play a role in AI-driven chatbot adoption at financial institutions.  “Having a one-size-fits-all strategy [for AI deployment] is not the best strategy to have,” Rahul Kumar,…

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